Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

5.0 star property
Luxury property on the beach, with 4 outdoor pools
VIP Access

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Photo gallery for Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

4 outdoor pools, pool umbrellas, sun loungers
6 bars/lounges, 3 poolside bars, swim-up bar, beach bar
On the beach, beach cabanas, sun loungers, beach umbrellas
Building design
Balcony view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Hot Tub
  • Room service

Explore the area

Map
Km 27.5 Mza. 37 SM. 12, Bahia Petempich, Puerto Morelos, QROO, 77580
  • Petempich Bay
    ‪6 min drive‬
  • Puerto Morelos Beach
    ‪13 min drive‬
  • Puerto Morelos Town Square
    ‪17 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Suite (Swim Up Paradise)

  • 463 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room (Paradise)

  • 320 sq ft
  • Sleeps 3
  • 1 King Bed

Paradise Suite

  • 534 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (Paradise)

  • 463 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, Ocean View (Paradise)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim Up Paradise)

  • 463 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite (PARADISE CHILL OUT SWIM UP)

  • Sleeps 4
  • 1 King Bed

Suite (PARADISE CHILL OUT )

  • Sleeps 4
  • 1 King Bed

About the neighborhood

Puerto Morelos

Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All places you next to Petempich Bay and Arrecife de Puerto Morelos National Park. This 148-room, 5-star property welcomes business and leisure travelers with 4 outdoor pools, a full-service spa, and 4 restaurants.

What's nearby

  • Petempich Bay - 6 min drive - 1.6 miles
  • Crococun Zoo - 11 min drive - 4.8 miles
  • Puerto Morelos Beach - 13 min drive - 3.8 miles
  • Ojo de Agua Beach - 16 min drive - 5.5 miles
  • Puerto Morelos Town Square - 17 min drive - 5.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪Market Cafe - ‬14 min drive
  • ‪Sensai - ‬15 min drive
  • ‪Casa del Mar - ‬15 min drive
  • ‪Preferred Club Bar - ‬6 min drive
  • ‪Moments Lobby Bar - ‬14 min drive

About this property

Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

Luxury property on the beach, with 4 outdoor pools
Guests of Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All have access to a full-service spa, 4 outdoor pools, and karaoke. If you decide to drive, there's free valet parking. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, concierge services, and luggage storage. Other amenities at this all-inclusive property include a gym, 3 hot tubs, and a sauna.
42-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include free minibar items, furnished balconies or patios, and coffee makers.
4 outdoor swimming pools and 3 hot tubs are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 poolside bars
  • 4 restaurants
  • 6 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • 5 O'Clock Somewhere Bar
  • Frank & Lola's
  • Latino
  • Rita's Taco House
  • The Beach House

Things to do

  • 3 hot tubs
  • 4 outdoor pools
  • Beach yoga
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Karaoke
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 4 outdoor pools
  • Baby bath
  • Baby toys
  • Changing table
  • Children's games
  • Children's toys
  • Free babysitting
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Grocery/convenience store
  • Highchair
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Renovated entire property - March 2020
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Mini-fridge
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free international calls
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Margaritaville Island Reserve Riviera Cancun
Margaritaville Island Reserve Riviera Cancun All Inclusive

Frequently asked questions

Are there all-inclusive options at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All?

Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All is an all-inclusive resort and rates come with buffet and à la carte meals. Activities include bartending classes, language classes, and cooking classes.

How much does it cost to stay at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All?

As of May 24, 2025, prices found for a 1-night stay for 2 adults at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All on Jun 3, 2025 start from $383.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All?

Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All provides free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

What can I see close to Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All?

This property in Puerto Morelos is within a 10-minute walk of Petempich Bay and Arrecife de Puerto Morelos National Park. Moon Palace Golf Club and Puerto Morelos Beach are both also nearby.

Is there parking available at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All?

Yes, valet parking and self parking are offered for free at the all-inclusive property. Accessible parking and bicycle parking are also available.

Is a spa located at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All?

There is a full-service spa available for guests to enjoy and services include Swedish massages, hot stone massages, body wraps, and hydrotherapy.

Does Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All include a casino?

No, Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All doesn't have a casino.

Will I find an indoor pool at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All?

No, this property doesn't have an indoor pool; however, there are 4 outdoor pools and 3 hot tubs.

What amenities will couples enjoy at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All?

At this beachfront all-inclusive property, there are many amenities for couples, including Champagne service and in-room massages in each guestroom with some featuring ocean views.

Are there hot tubs at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All?

Yes, guests can enjoy 3 spa tubs at this all-inclusive property.

Does Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All have a restaurant with a breakfast menu?

Yes, Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All has 4 restaurants, and serves breakfast for a surcharge.

Will Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All allow pets to stay for free?

No, pets aren't allowed at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All though service animals are welcome.

Are there connecting rooms at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All?

Yes, you can book connecting guestrooms at this all-inclusive property for your group or family vacation.

How far is the airport from Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All?

The closest major airport to Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All is Cancun Intl. Airport (CUN), which is 12.6 mi away (20 minutes by car). Another top airport is Cozumel Intl. Airport (CZM), which is around 27.7 mi away.

Are there rooms with balconies at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All?

Yes, every guestroom at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All comes with a furnished balcony with some featuring ocean or garden views.

Does Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All offer wedding services?

Take advantage of the wedding venue at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All if you plan to say "I do" during your trip.

Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 711 out of 1125 reviews
Rating 8 - Good. 210 out of 1125 reviews
Rating 6 - Okay. 113 out of 1125 reviews
Rating 4 - Poor. 41 out of 1125 reviews
Rating 2 - Terrible. 50 out of 1125 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Martin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, staff was excellent. Property was continuously being cleaned. Nothing at all around the area in walking distance. Limited activities on site. The food was average but good. Best thing about the stay was the people staying at the resort. It was small enough that you were able to see the same people and get to know them during your stay.
Stayed 6 nights in Feb 2025

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Feb 2025

8/10 Good

Robert E and Leah L

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have been to the resort on another occasion! Things have changed and not necessarily for the good! Menus have changed and the food is just OK. Also, the point system has changed and the lack of choices is disappointing!
Stayed 6 nights in Feb 2025

10/10 Excellent

Alessandra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay!
Stayed 7 nights in Nov 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is small quiet resort. The room we had was absolutely terrific - large and extremely comfortable. There is a breakfast buffet, all other meals are restaurant style - it works. Lots of loungers. The beach is good - shallow for non-swimmers. Snorkeling is poor. Apparently, weekly beach meals/barbecue. The staff are friendly and helpful. As with most resorts, there is constant "music" playing throughout the property.
Stayed 10 nights in Feb 2025

8/10 Good

Machelle L

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was nice, not too crowded and clean but the food was very disappointing. Everything was very bland.
Stayed 7 nights in Feb 2025

10/10 Excellent

Jayleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ty
Stayed 5 nights in Feb 2025

10/10 Excellent

Kalyani

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place! Had a wonderful time here with my hubby.
Stayed 6 nights in Feb 2025

10/10 Excellent

Thorleif Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very informative and welcoming staff. Just a very enjoyable stay with good noighttime entertainment.
Stayed 8 nights in Feb 2025

8/10 Good

Margaret

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice. Small enough to meet new people every day.
Stayed 4 nights in Feb 2025

10/10 Excellent

maritta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

8/10 Good

Lindsay

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the size of this property. The location was not ideal with limited beach to walk and run. The properties on either side were run down, and they had bull dozers constantly clearing sea weed from the beach all day long. It was annoying to hear the noise and breathe in the diesel. The food was ok, but not 4 star, and the "upscale" restaurants on the property left more to be desired. The best part about the resort was the staff and activities. I enjoyed yoga and pilates with Landy most mornings, and they have a great blended health bar with smoothies that Angie made us every morning. They did make an effort at giving healthy options.
Stayed 4 nights in Feb 2025

10/10 Excellent

Sherman, Colusa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the staff (all around) It not to big (a lot of people) the food and entertainment. The room and swimming pool and Bar tender. People were all pleasant to be around.
Stayed 7 nights in Feb 2025

10/10 Excellent

Laura Dale

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The spa is beautiful, very professional, the beach special dinners are delicious and a great treat, Rita's Taco house has a great assortment of tacos and beverages and the staff are wonderful...nothing is too much trouble. The beach is beautiful and clean.
Stayed 7 nights in Feb 2025

2/10 Terrible

Amanda

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Every light fixture was covered in dust. The whole place needs a deep clean. The food was awful. All three of us got sick on different nights, including our poor 12 year old daughter. Bartenders ignored us. Limited dining options. All round, terrible experience.
Stayed 3 nights in Dec 2024

6/10 Okay

Samantha, McDonald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time at a Margaritaville property and were very excited. The resort itself was adorable and perfectly sized. The pools I wish were a bit bigger only because when they got crowded (especially with the groups with kids) it felt like you were on top of others. The 5o'clock somewhere pool is where the foam party was and it was VERY cloudy the rest of our visit after. SOS pool/bar was our favorite to hang out. It saw sun all day. Plenty of chairs at the pools and beach when we were there, did not have to wake up early to secure a seat. With there only being 3 places to get dinner, you expect the menu to be full, yet every place was always out of multiple things making your choices smaller. Rita's is by far the best food, we wish it was open for dinner as well. Room service menu was very small and not that great which is always disappointing. The room was amazingly huge and peaceful. We did experience a sulfur smell for 2 days during our trip when showering and outside on the patio, and talking to other guest it sounds like this is an on going issues with the rooms on that side of the resort. Check in and Check out was quick and easy. Beverage selection is one of the better we've seen from other resorts. We have stayed at Karisma owned resorts before and had very high expectations for this one as well and we were sadly let down.
Stayed 7 nights in Jan 2025

8/10 Good

Stephen Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that the resort was was smaller/less crowded, and the swim-up room was awesome!. Staff was very helpful and kind. Beds were a little hard on the back and the food was just okay.
Stayed 7 nights in Feb 2025

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a quiet resort but we really enjoyed our stay. Staff is attentive to every need. The resort is beautiful. Quiet is what we wanted and needed, so it was perfect!
Stayed 6 nights in Feb 2025

10/10 Excellent

Edward Haakon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, facilities, guests and beach.
Stayed 14 nights in Jan 2025

6/10 Okay

Tamara

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jan 2025

8/10 Good

Roger

Traveled with partner
Liked: Staff & service, property conditions & facilities
The ocean was nice, but I did not like their money hungry marketing and prices. They were not customer friendly
Stayed 6 nights in Jan 2025

10/10 Excellent

Kristin Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet, friendly staff, comfortable beds, good food-especially at the taco house. Just wish the smoothie bar was open all day!
Stayed 6 nights in Jan 2025

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the quiet nature of the resort
Stayed 7 nights in Jan 2025

8/10 Good

Shakshi

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024