It wasn’t a gigantic resort so you felt like you had personal attention. I wish they had more things to do without leaving the resort, but I do understand it wasn’t full capacity so probably not worth it. Great time though - highly recommend.
Beautiful resort beach and pool and excellent food not much activities though
The staff was very friendly and helpful. The resort was very nice and clean. There are 4 different restaurants on site and various bars. The only issue for some people would be the seaweed on the beach. The staff works every morning to remove the build up of seaweed.
Margaritaville is a very nice resort. It is a very laid back and quiet resort. Nice beach(when no seaweed) with soft white sand. Restaurants were good with very good service. Good live entertainment, room service was very good. Sometimes the resort had hot water issues. I would defiantly stay at Margaritaville again.
Super clean, kept up place.... relaxing, island vibe. Tip every person you encounter for better service... even if it's a dollar at a time for minor encounters. Limited beverage options unless you like Mexican coke products and alcohol. We were limited to 5 bottles of water a day by room service... this is not sufficient for 3 ppl.. especially when it's so hot and humid and you're trying to make your own coffee with it as well. All- inclusive points to use for minibar are very minimal... we used all of ours on day one... they were suggested to supposed to be enough for our one- week stay. We ended up spending $200 of our own money just at the snack bar
Margaritaville Island Reserve by Karisma is not too big. It is actually the perfect size resort especially if you are traveling alone. This was my first solo trip and everything was perfect. The staff is welcoming and remembers your name! When staff sees you they are all friendly. Staff members are constantly cleaning and disinfecting during the pandemic. The cabanas (only 2) on the beach are for members only of Karisma. The drinks are more on the sweeter side. There is a points system where you need to go to get drinks for your room(soda..) in your room the only thing in the fridge is water. My room looked just like the option I picked. It’s all renovated and updated. The WiFi worked great throughout the resort and on the beach. The app they use is so great to order room service or see what’s happening on the property. I had a spa evening and did the Oh Mexico option. It is worth every penny and Lismary and Reina were amazing! I highly recommend the spa. Overall I am happy with my visit and look forward to visiting other Karisma properties.
New Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma places you next to Petempich Bay and within a 10-minute walk of Puerto Morelos Beach. This 148-room, 5-star property has 4 outdoor pools along with indoor private spa tubs and a full-service spa.
Start your day off right with a free cooked-to-order breakfast, served each morning from 6:30 AM to 10:00 AM. There are ample dining options with 4 onsite restaurants, including The Beach House, which specializes in international cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café.
All of New Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma's 148 rooms are individually decorated and have an array of amenities, including indoor private spa tubs, free minibar items, and furnished balconies or patios. Guests can expect to find free WiFi and 42-inch Smart TVs with cable channels and first-run movies. Beds sport Frette Italian sheets and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Other amenities include iPod docks, sofa beds, and coffee makers.
Guests of New Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma have access to a full-service spa, 4 outdoor pools, and karaoke. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for MXN 116 per vehicle roundtrip. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and concierge services. Other amenities at this all-inclusive property include a health club, 3 spa tubs, and a sauna.
It wasn’t a gigantic resort so you felt like you had personal attention. I wish they had more things to do without leaving the resort, but I do understand it wasn’t full capacity so probably not worth it. Great time though - highly recommend.
Beautiful resort beach and pool and excellent food not much activities though
Dear KATHLEEN. Thank you for such a good review. We hope that Margaritaville Island Reserve Riviera Cancun will be your preferred resort for your next visit to the Riviera Maya and Mexico.
The staff was very friendly and helpful. The resort was very nice and clean. There are 4 different restaurants on site and various bars. The only issue for some people would be the seaweed on the beach. The staff works every morning to remove the build up of seaweed.
Thank you for such a great review. We hope that Margaritaville Island Reserve Riviera Cancun will be your preferred resort for your next visit to the Riviera Maya and Mexico.
Margaritaville is a very nice resort. It is a very laid back and quiet resort. Nice beach(when no seaweed) with soft white sand. Restaurants were good with very good service. Good live entertainment, room service was very good. Sometimes the resort had hot water issues. I would defiantly stay at Margaritaville again.
Thank you for such a great review. We hope that Margaritaville Island Reserve Riviera Cancun will be your preferred resort for your next visit to the Riviera Maya and Mexico.
Thank you for such a great review. We hope that Margaritaville Island Reserve Riviera Cancun will be your preferred resort for your next visit to the Riviera Maya and Mexico.
Super clean, kept up place.... relaxing, island vibe. Tip every person you encounter for better service... even if it's a dollar at a time for minor encounters. Limited beverage options unless you like Mexican coke products and alcohol. We were limited to 5 bottles of water a day by room service... this is not sufficient for 3 ppl.. especially when it's so hot and humid and you're trying to make your own coffee with it as well. All- inclusive points to use for minibar are very minimal... we used all of ours on day one... they were suggested to supposed to be enough for our one- week stay. We ended up spending $200 of our own money just at the snack bar
Thank you very much for taking the time to share your experience with us. While we are very happy to know you did find many aspects of your stay to be enjoyable, we are disappointed to learn of the challenges you encountered with services extended by members of our teams. Typically we are known to provide our guests with an unmatched level of service however we are very sorry if that was not your experience. We hope to have an opportunity to host you once again in the future, so that we may provide you with the stay you had envisioned.
Margaritaville Island Reserve by Karisma is not too big. It is actually the perfect size resort especially if you are traveling alone. This was my first solo trip and everything was perfect. The staff is welcoming and remembers your name! When staff sees you they are all friendly. Staff members are constantly cleaning and disinfecting during the pandemic. The cabanas (only 2) on the beach are for members only of Karisma. The drinks are more on the sweeter side. There is a points system where you need to go to get drinks for your room(soda..) in your room the only thing in the fridge is water. My room looked just like the option I picked. It’s all renovated and updated. The WiFi worked great throughout the resort and on the beach. The app they use is so great to order room service or see what’s happening on the property. I had a spa evening and did the Oh Mexico option. It is worth every penny and Lismary and Reina were amazing! I highly recommend the spa. Overall I am happy with my visit and look forward to visiting other Karisma properties.
Thank you for such a wonderful review and for sharing your experiences. I’m sure your review will help many with future vacation choices. It is a pleasure for us to know that your experience exceeded your expectations. We hope that Margaritaville Island Reserve Riviera Cancun will be your preferred resort for your next visit to the Riviera Maya and Mexico.
Dear Melissa Ann. Thank you for such a good review. We hope that Margaritaville Island Reserve Riviera Cancun will be your preferred resort for your next visit to the Riviera Maya and Mexico.