Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

5.0 star property
Luxury property on the beach, with 4 outdoor pools
VIP Access

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Photo gallery for Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

4 outdoor pools, pool umbrellas, sun loungers
Exterior detail
On the beach, beach cabanas, sun loungers, beach umbrellas
Aerial view
6 bars/lounges, 3 poolside bars, swim-up bar, beach bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Hot Tub
  • Room service

Explore the area

Map
Km 27.5 Mza. 37 SM. 12, Bahia Petempich, Puerto Morelos, QROO, 77580
  • Petempich Bay
    ‪6 min drive‬
  • Puerto Morelos Beach
    ‪13 min drive‬
  • Puerto Morelos Town Square
    ‪17 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Suite (Swim Up Paradise)

8.0 out of 10
Very good
(5 reviews)
  • 463 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room (Paradise)

9.2 out of 10
Wonderful
(68 reviews)
  • 320 sq ft
  • Sleeps 3
  • 1 King Bed

Paradise Suite

9.8 out of 10
Exceptional
(38 reviews)
  • 534 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (Paradise)

9.4 out of 10
Exceptional
(14 reviews)
  • 463 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, Ocean View (Paradise)

9.0 out of 10
Wonderful
(72 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim Up Paradise)

  • 463 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite (PARADISE CHILL OUT SWIM UP)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

Suite (PARADISE CHILL OUT )

  • Sleeps 4
  • 1 King Bed

Suite with internal view

  • Sleeps 4
  • 2 Queen Beds

Suite with internal view

  • Sleeps 2
  • 1 King Bed

Suite with Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Suite with internal view

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite with internal view

  • Sleeps 2
  • 1 King Bed

Suite with internal view

  • Sleeps 4
  • 2 Queen Beds

Suite with internal view

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Suite with internal view

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Puerto Morelos

Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All places you next to Petempich Bay and Arrecife de Puerto Morelos National Park. This 148-room, 5-star property welcomes business and leisure travelers with 4 outdoor pools, a full-service spa, and 4 restaurants.

What's nearby

  • Petempich Bay - 6 min drive - 1.6 miles
  • Crococun Zoo - 11 min drive - 4.8 miles
  • Puerto Morelos Beach - 13 min drive - 3.8 miles
  • Ojo de Agua Beach - 16 min drive - 5.5 miles
  • Puerto Morelos Town Square - 17 min drive - 5.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪Market Cafe - ‬14 min drive
  • ‪Sensai - ‬15 min drive
  • ‪Casa del Mar - ‬15 min drive
  • ‪Preferred Club Bar - ‬6 min drive
  • ‪Moments Lobby Bar - ‬14 min drive

About this property

Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

Luxury property on the beach, with 4 outdoor pools
Guests of Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All have access to a full-service spa, 4 outdoor pools, and karaoke. If you decide to drive, there's free valet parking. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, securing valuables, and luggage storage. Other amenities at this all-inclusive property include a gym, 3 hot tubs, and a sauna.
42-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include free minibar items, furnished balconies or patios, and coffee makers.
4 outdoor swimming pools and 3 hot tubs are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 poolside bars
  • 4 restaurants
  • 6 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • 5 O'Clock Somewhere Bar
  • Frank & Lola's
  • Latino
  • Rita's Taco House
  • The Beach House

Things to do

  • 3 hot tubs
  • 4 outdoor pools
  • Beach yoga
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Karaoke
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 4 outdoor pools
  • Baby bath
  • Baby toys
  • Changing table
  • Children's games
  • Children's toys
  • Free babysitting
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Grocery/convenience store
  • High chair
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Renovated entire property - March 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Mini-fridge
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free international calls
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Margaritaville Island Reserve Riviera Cancun
Margaritaville Island Reserve Riviera Cancun All Inclusive

Frequently asked questions

Are there all-inclusive options at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All?

Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All is an all-inclusive resort and rates come with buffet and à la carte meals. Activities include bartending classes, language classes, and cooking classes.

Is free cancellation available at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All?

Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All provides free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

What can I see close to Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All?

This property is located in Puerto Morelos and just steps from Arrecife de Puerto Morelos National Park and Petempich Bay. Moon Palace Golf Club and Puerto Morelos Beach are both also nearby.

Is parking available on site at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All?

Yes, valet parking and self parking are offered for free at the all-inclusive property. Accessible parking and bicycle parking are also available.

Is a spa located at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All?

There is a full-service spa available for guests to enjoy and services include sports massages, prenatal massages, reflexology, and aromatherapy.

Does Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All include a casino?

No, Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All doesn't have a casino.

Will I find an indoor pool at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All?

No, this property doesn't have an indoor pool; however, there are 4 outdoor pools and 3 hot tubs.

Is Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All a good place to stay for couples?

At this beachfront all-inclusive property, there are many amenities for couples, including Champagne service and in-room massages in each guestroom with some featuring ocean views.

Are there hot tubs at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All?

Yes, guests can enjoy 3 spa tubs at this all-inclusive property.

Does Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All have a restaurant with a breakfast menu?

Yes, Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All has 4 restaurants, and serves breakfast for a surcharge.

Will Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All allow pets to stay for free?

No, pets aren't allowed at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All though service animals are welcome.

Are there connecting rooms at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All?

Yes, you can book connecting guestrooms at this all-inclusive property for your group or family vacation.

How far is the airport from Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All?

The closest major airport to Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All is Cancun Intl. Airport (CUN), which is 12.6 mi away (20 minutes by car). Another top airport is Cozumel Intl. Airport (CZM), which is around 27.7 mi away.

Can I book a room with a balcony at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All?

Yes, every guestroom at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All comes with a furnished balcony with some featuring ocean or garden views.

Does Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All offer wedding services?

Take advantage of the wedding venue at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All if you plan to say "I do" during your trip.

Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 692 out of 1100 reviews
Rating 8 - Good. 205 out of 1100 reviews
Rating 6 - Okay. 112 out of 1100 reviews
Rating 4 - Poor. 41 out of 1100 reviews
Rating 2 - Terrible. 50 out of 1100 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

quiriat

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
to small not
Stayed 4 nights in Mar 2025

10/10 Excellent

Chad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great resort. Perfect size. Can walk anywhere in 2-3 mins, no lines to wait for drinks, food or chairs. Nice and chill but can also party if you’re feeling it at night. Servers, bartenders and all staff go over and above to make sure you are good. Never have to wait on anything. Rodrigo, Angel, Emilio Were some of the highlights. All the food was great. Good selections for anybody. Will be back.
Stayed 10 nights in Mar 2025

10/10 Excellent

Sonal

Stayed 3 nights in Mar 2025

8/10 Good

Jorge

Stayed 3 nights in Mar 2025

2/10 Terrible

RONALD

Stayed 7 nights in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time on our vacation at Margaritaville Cancun. The resort was incredibly clean. The rooms spacious and clean. The pools and bars and activities were a ton of fun. Our absolute favorite restaurant was Rita's Taco House!! Dinners were amazing at Frank and Lola's and the Latin Fusion restaurant. Fun dinners on the beach as well. Would go again in a hearbeat!
Stayed 6 nights in Feb 2025

10/10 Excellent

Jason Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Hannah

Stayed 4 nights in Mar 2025

10/10 Excellent

Roni Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and caring people. Great experience. So much fun
Stayed 4 nights in Mar 2025

8/10 Good

Jessica Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort!
Stayed 7 nights in Mar 2025

8/10 Good

Janet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Road to get to the property was in terrible condition
Stayed 7 nights in Mar 2025

6/10 Okay

Jenny Lee

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
I liked the size of the resort. Not extremely large. A short walk will get you anywhere. The service in the main restaurant for breakfast and lunch was very slow.
Stayed 7 nights in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Peaceful hotel with very average food

The hotel is a nice little hotel with a chill out vibe. Good for couple of days to unwind but not more. Sunbeds by the pool were difficult to come by. There was limited choice of food, two restaurants for dinner were difficult to book but even then the food was quite average. If you need to choose - go for Latino rather than Frank & Lola. Also there were many things available for members only, like sunbeds on the beach. We changed for another hotel after three nights and for exactly the same price we landed at a hotel that felt at least one star up (in terms of food - uncomparable experience). So if you want peace and quiet - you might be in a good spot but you would need to ignore food and limited choice of activities.
Stayed 3 nights in Mar 2025

10/10 Excellent

Akash

Stayed 6 nights in Feb 2025

10/10 Excellent

Daniel George

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service, great food, plenty of drinks
Stayed 4 nights in Mar 2025

10/10 Excellent

Marlee

Stayed 7 nights in Mar 2025

10/10 Excellent

Laurie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for a RELAXING vacation spot - this is the place for you. The staff is FANTASTIC, the property is very clean and well maintained, and even when the resort is at capacity, there are spots at the beach and pools for you to lounge (even at 2 in the afternoon). There are a variety of activities, but not a ton of them. There only 4 restaurants (one of which is just a lunch spot) but the food is good. They have themed dinners several evenings during the week and the only buffet is at breakfast. I'd recommend downloading the app so you can read the menus and see the activity lineup. If you are looking for a place with a hopping night life and a TON of activities and dining options - look elsewhere - this is not your hotel. With only 148 rooms, it's small and quiet. We went to unwind, relax, and just chill - Margaritaville Cancun (the family friendly one) was perfect for us and we'll be going back.
Stayed 6 nights in Feb 2025

8/10 Good

Tony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small resort , perfect for couples and a relaxing getaway. When are large group arrived they became understaffed. Otherwise fantastic staff and everyone was super friendly and spotlessly clean
Stayed 7 nights in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a good all inclusive hotel right on the beach with lovely pools and landscaping. I was upgraded to a swim up room which was lovely. The hotel had a Mexican fiesta on the beach one night with dancers and musicians and I did the morning yoga. The restaurants are menu service for lunch and dinner. The only downside is the hotel is not near a town centre and has a very poor road to get to it. Overall I enjoyed my stay here!
Stayed 2 nights in Feb 2025

8/10 Good

Stacy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small resort .. very quiet not much nightlife
Stayed 4 nights in Feb 2025

8/10 Good

Ramin, North York

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pros: -Close to the airport, typically you will be the first drop off and last pick up from and to the airport which is important. - Cozy - Clean - Relatively good food but not the best, we liked the Latino restaurant better - The area is within the Uber pick up range - Good room service - Overall, friendly staff Cons : - Not so many fun activities specifically no playing, game or sport, not sure if is the planning issue or the people prefer to relax and lay down - I tried calling front desk from my room several times and no pick up, I had to walk to the lobby - There is an on tv resort app and mobile app that appears to not be synced with each other, the mobile app is more up to date with the plans, schedules and activities - we tried to order food and room service through the app, although it appeared to be sent on the phone after a 1.5 hour waiting, I went to the lobby and the concierge said the request was not received - Not a walkable neighborhood In overall we had a good experience and enjoyed our stay.
Stayed 6 nights in Feb 2025

8/10 Good

Fatemeh

Stayed 5 nights in Feb 2025

10/10 Excellent

Koby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great chill trip, great service and food, very accommodating for food allergies. It is dated but very clean
Stayed 6 nights in Feb 2025

10/10 Excellent

Kelly, Great meadows

Stayed 5 nights in Feb 2025