Dreams Jade Resort & Spa - All Inclusive

4.5 star property
Luxury property on the beach, with 3 outdoor pools
VIP Access

Choose dates to view prices

Photo gallery for Dreams Jade Resort & Spa - All Inclusive

Exterior
Property video
Preferred Club Suite Ocean Front Double | 1 bedroom, free minibar, in-room safe, desk
Outdoor wedding area
3 outdoor pools, a heated pool, open 7:00 AM to 7:00 PM, pool umbrellas

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly

Explore the area

View in a map
Unidad 26, Mz 20 Lote 1-1 SM 3, Puerto Morelos, QROO, 77580
  • Place, Puerto Morelos Town Square
    ‪5 min drive‬
  • Place, Ojo de Agua Beach
    ‪5 min drive‬
  • Place, Puerto Morelos Beach
    ‪10 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪35 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Preferred Club Governor Suite

  • 1087 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Suite Ocean View King

9.4 out of 10
Exceptional
(24 reviews)
  • 765 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Preferred Club Suite Ocean Front King

9.4 out of 10
Exceptional
(3 reviews)
  • 765 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite Ocean Front Double

  • 700 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite Ocean View Double

8.6 out of 10
Excellent
(18 reviews)
  • 700 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite Tropical View Double

8.6 out of 10
Excellent
(15 reviews)
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Preferred Club Suite Ocean Front Double

  • 765 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Suite Ocean View Double

9.0 out of 10
Wonderful
(26 reviews)
  • 765 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite King

8.2 out of 10
Very good
(37 reviews)
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite Double

7.8 out of 10
Good
(17 reviews)
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Family Room

10.0 out of 10
Exceptional
(4 reviews)
  • 1400 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite Tropical View King

8.8 out of 10
Excellent
(34 reviews)
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite Ocean View King

8.4 out of 10
Very good
(37 reviews)
  • 700 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite Ocean Front King

8.8 out of 10
Excellent
(6 reviews)
  • 700 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Puerto Morelos

Within a short walk of Arrecife de Puerto Morelos National Park, Dreams Jade Resort & Spa - All Inclusive is within 2 miles (3 km) of Puerto Morelos Artists’ Cooperative. This 550-room, 4.5-star property has 3 outdoor pools along with a private beach and a full-service spa.

What's nearby

  • Puerto Morelos Town Square - 5 min drive - 2.7 miles
  • Ojo de Agua Beach - 5 min drive - 2.7 miles
  • Puerto Morelos Beach - 10 min drive - 4.9 miles
  • Monumento Ruta de los Cenotes - 11 min drive - 5.3 miles
  • Dr. Alfredo Barrera Marin Botanical Garden - 16 min drive - 5.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 29 min drive

Restaurants

  • ‪Ile De France - ‬12 min walk
  • ‪La Alhambra - ‬8 min walk
  • ‪Zan-Za Bar - ‬11 min walk
  • ‪Trattoria D'Gulio - ‬10 min walk
  • ‪A'akat - ‬11 min walk

About this property

Dreams Jade Resort & Spa - All Inclusive

Luxury property on the beach, with 3 outdoor pools
Dreams Jade Resort & Spa - All Inclusive features a private beach, a full-service spa, and 3 outdoor pools. Limited parking is available. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this all-inclusive property include a nightclub, a children's pool, and a gym.
Guests can expect to find free WiFi. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Other amenities include free minibar items, balconies or patios, and coffee makers. Housekeeping is available on request.
A private beach and 2 outdoor tennis courts are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limited onsite parking

Food and drink

  • Free buffet breakfast
  • 2 swim-up bars
  • 3 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Capers - Italian
  • Carnival Buffet
  • CinCin - Mediterranean
  • Mercure-French Adult Only
  • Tamarindo - Mexican

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Heated pool
  • Hot tub
  • Kayaking
  • Mini golf
  • Nightclub
  • Personal motorized watercraft
  • Playground
  • Sailing
  • Shopping
  • Surfing/bodyboarding
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (10,710 square feet of space)
  • Coworking space
  • Meeting room

Outdoors

  • Beach loungers
  • On a private beach
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • 9 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests traveling with a pet must present their pet's current vaccination record at check-in.
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 65 per pet, per night
  • Dogs only
  • 1 total (22 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 65 per pet, per night
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Now Jade All Inclusive
Now Jade Riviera Cancun Resort And Spa
Now Jade Riviera Cancun Resort All Inclusive Puerto Morelos
Now Jade Riviera Cancun Hotel Puerto Morelos

Frequently asked questions

Can I book all-inclusive options at Dreams Jade Resort & Spa - All Inclusive?

Dreams Jade Resort & Spa - All Inclusive is an all-inclusive resort and rates come with buffet and à la carte meals plus many onsite activities. Activities include snorkeling, windsurfing, and kayaking.

How much does it cost to stay at Dreams Jade Resort & Spa - All Inclusive?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Dreams Jade Resort & Spa - All Inclusive on Oct 5, 2025 start from $290.24, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Dreams Jade Resort & Spa - All Inclusive?

Dreams Jade Resort & Spa - All Inclusive offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

What's there to see close to Dreams Jade Resort & Spa - All Inclusive?

This property is located in Puerto Morelos within a short 12-minute walk of Arrecife de Puerto Morelos National Park. You'll also find Puerto Morelos Town Square and Puerto Morelos Beach within a short drive.

Will I be able to park at Dreams Jade Resort & Spa - All Inclusive?

Yes, though parking is limited. Bicycle parking is also available for guests.

Is a spa located at Dreams Jade Resort & Spa - All Inclusive?

There is a full-service spa available for guests to enjoy and services include body wraps, aromatherapy, massages, and mani/pedis.

Does Dreams Jade Resort & Spa - All Inclusive include a casino?

No, Dreams Jade Resort & Spa - All Inclusive doesn't have a casino.

Is there an indoor pool at Dreams Jade Resort & Spa - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools and a hot tub. Guests have pool access between 7:00 AM and 7:00 PM.

Is Dreams Jade Resort & Spa - All Inclusive a good place to stay for couples?

This waterfront all-inclusive property offers many amenities for couples, including in-room massages as well as a private beach and a beach bar.

Are there hot tubs at Dreams Jade Resort & Spa - All Inclusive?

Yes, this all-inclusive property has a spa tub.

Does Dreams Jade Resort & Spa - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Dreams Jade Resort & Spa - All Inclusive has 7 restaurants, and serves free buffet breakfast.

Does Dreams Jade Resort & Spa - All Inclusive allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Dreams Jade Resort & Spa - All Inclusive for a fee of USD 65 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Dreams Jade Resort & Spa - All Inclusive?

No, there aren't connecting guestrooms at this all-inclusive property.

What is the closest airport to Dreams Jade Resort & Spa - All Inclusive?

The closest major airport to Dreams Jade Resort & Spa - All Inclusive is Cancun Intl. Airport (CUN), which is 18.1 mi away (29 minutes by car). Another top airport is Cozumel Intl. Airport (CZM), which is around 22.2 mi away.

Can I book a room with a balcony at Dreams Jade Resort & Spa - All Inclusive?

Yes, every guestroom at Dreams Jade Resort & Spa - All Inclusive comes with a balcony with some featuring ocean or garden views.

Does Dreams Jade Resort & Spa - All Inclusive offer wedding services?

There are wedding services available at Dreams Jade Resort & Spa - All Inclusive if that's in your vacation plans.

Dreams Jade Resort & Spa - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 734 out of 1322 reviews
Rating 8 - Good. 313 out of 1322 reviews
Rating 6 - Okay. 148 out of 1322 reviews
Rating 4 - Poor. 81 out of 1322 reviews
Rating 2 - Terrible. 46 out of 1322 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ilir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best vacation ever I really recommend to everybody this place the food the staff the resort the pool the best service ever so soon i be there again really thank you so much Dream Jade Resort 🙏🙏🙏
Stayed 8 nights in Aug 2025

10/10 Excellent

Sherry E

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is beautiful!! The pools are fabulous the service is spot on, its very clean!! Lots of different dining options. Would definitely go back!
Stayed 3 nights in Aug 2025

10/10 Excellent

Mair

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2025

6/10 Okay

Alba

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Not personable at all. We would walk past employees and they wouldn’t acknowledge. I’ve stayed at many resorts and this was by far worst customer service. The only ones that were super nice and accommodating were the ones trying to get you to sign up for vacation club. Food was great no complaints. Room service average wait was 1 hour and a half. Mini bar in room was not stocked every day.
Stayed 4 nights in Jul 2025

10/10 Excellent

Christopher

We enjoyed our stay. We have been to 15+ all inclusive resorts. This one is really nice and I feel like it was a really good value. The beach does not have blue hotel zone water. It is like most of the beaches in the area south of cancun. The room was vey nice. The food was good and the options were plentiful. The resort is large enough to feel like resort and not just a hotel, but not so big that you have to take transportation to get around and need maps to find everything. The rooms and grounds are clean and well maintained. The pools were clean and fun. Our kids liked the Explorers Club. It was a great vacation!
Stayed 4 nights in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

Randy

Stayed 7 nights in Jun 2025

6/10 Okay

Latreece

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Food average. Resort was small but comfortable, everything was accessible.
Stayed 3 nights in Jun 2025

8/10 Good

Cristal

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Primary disappointment was the amount of ‘sargazo’ or seaweed, limited ability to be at and enjoy the beach, which was our primary reason for visit. We paid extra for the ‘preferred’ which was so nice but beware they will try to upsell you on excursions and other offers. We had an issue with ants on our balcony but one mention to concierge and it seemed to be taken care of. Food was good, nothing extraordinary. The property is laid out over a larger stretch of land so it’s tiring to get from one end to the other. Staff is amazing, attentive, professional and so polite. Overall 8.5 out of 10
Stayed 5 nights in Jun 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Ashley

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good amenities, food was OK! Need to call a few times to receive bottles of water in room (sometimes never showed). Very nice hotel staff and very clean rooms!
Stayed 2 nights in Jun 2025

10/10 Excellent

Kevin Norman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff!
Stayed 5 nights in Jun 2025

6/10 Okay

Laura

Stayed 4 nights in Jun 2025

10/10 Excellent

emely

Stayed 6 nights in Jun 2025

10/10 Excellent

Irma, Sanford

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed everything about. Friendly staff and always something going on to keep you entertained.
Stayed 8 nights in Jun 2025

10/10 Excellent

Ziyad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend place
Stayed 6 nights in Jun 2025

6/10 Okay

Alina

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pros: Friendly staff and lots of activities! Beautiful landscaping and delicious food at the hibachi restaurant. Cons: cleanliness of the pool and the room bathrooms (rooms overall are outdated), and the food at the Mexican restaurant was below average, the mattress and pillows were quite uncomfortable.
Stayed 5 nights in Jun 2025

10/10 Excellent

Sara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful fantastic food
Stayed 4 nights in Jun 2025

8/10 Good

Stacy Leigh

Stayed 5 nights in Jun 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2025

8/10 Good

Cyrus Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth a visit
Stayed 6 nights in Jun 2025

6/10 Okay

William

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Dreams Jade is really showing it's age. The balcony on our Preferred Club Ocean Front room the tiles were loose and coming up. No more glass of champaign when you arrive. Time to start looking for a new resort!
Stayed 4 nights in Jun 2025

10/10 Excellent

BERNARDO E

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best customer service
Stayed 4 nights in Jun 2025

10/10 Excellent

Michael

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The utmost professional and respectful staff I have ever been introduced to.
Stayed 7 nights in Jun 2025

10/10 Excellent

jarod

Stayed 3 nights in Jun 2025