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Recent guest reviews

Beautiful area. Staff goes above & beyond. They did a great job during Covid.

The people that work there go above and beyond to make sure your stay is amazing. I can’t say enough how great they are.

Great place for vacation and relaxing time especially for one loving to snorkel. You don't need to pay any tour ,the rich reef full of fishes is in front of you.To see turtles you need to walk to diving center down 2 minute walk .We have been coming to this resort for years and it never fails to please us. In these crazy Covid times, it was comforting to have the staff be so conscientious about wearing masks and sanitizing. Special thanks to Ruis, the receptionist and bartender Oscar and Patricia and the sushi guy.They are very professional and friendly waiters. All 3 restaurants had upscaled and delicious food.We didn't miss having a buffet.I hope we'll see you soon.

Beautiful property, stunning views and wonderful staff. Everyone was so friendly and helpful. We will definitely be back!

We had great time at this property and we plan to go back next year.

The attentiveness and friendliness of all staff, and service overall, were superb. My only slight critical comment and suggestion is that service at the Lobby Bar could be improved by having several servers working simultaneously. Usually there was only one server working the entire rather large area (with typically 25-40 guests sitting there) and it just isn’t possible for one person to be able to take and deliver orders in that large an area in a truly timely and efficient fashion.

The snorkeling and beach is fantastic. The reef is great with lots of fish, sea urchins and coral. The food is ok, but the specialty restaurants weren't our favorite especially compared to other resorts. The penthouses in our opinion aren't worth the extra money because they are on the top floor they stay considerably hotter than rooms on lower floors. During the day it is almost impossible to stay on the roof as the breeze is blocked by a glass partition and only has an umbrella to help block the sun. Bring a flashlight with a red lens if you want to walk on the beach at night for a chance to see turtles. You can get them in the fishing or camping aisle at Walmart or off of Amazon. The turtles do not like bright lights, which is why the resort has low amber lighting. The staff are all super friendly and will bend over backward to ensure you have a fantastic stay.

I couldn't be more happier with my families entire experience. Everything was first class all the way! The resort went above and beyond our expectations. We will return!

The staff is the best, Raul, Wilber, Alber, Eliaquin...

Another awesome stay!! This was our 4th time staying and it gets better every time!! The staff is amazing, can't say it enough!! The Dive desk guy's were great and did some unforgettable dives... Bull shark Dive with "NEMO" ( his picture with our family will go up on our dive wall ) we will never forget!!! Can't wait to go back >>> Thank You!!

Exelent beach, food and service.its my favorite resort in Riviera Maya.

It's absolutely amazing! So many fun things to do, amazing rooms and food and the staff is fantastic! With the exception of the grumpy lobby shop lady, everyone else was fabulous!

wonderful location, friendly and professional staff. would definitely stay there again.

Km 104 Carr. Cancun-Chetumal Akumal QROO

Hotel highlights

  • Steps from Akumal Beach
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Akumal Bay Beach & Wellness Resort - All Inclusive places you next to Akumal Beach and within 2 miles (3 km) of other popular attractions like Half Moon Bay. This 324-room, 4-star property welcomes business and leisure travelers with 4 outdoor pools, a private beach, and a full-service spa.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 7 AM to 10 AM. This property is home to 4 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.


Rooms

The 324 air-conditioned accommodations feature furnished balconies or patios and afford space to spread out with living rooms. Plasma TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer designer toiletries and slippers, and beds are dressed in pillow menus. Other standard amenities include free minibar items, iPod docks, and coffee makers.


Property features

Akumal Bay Beach & Wellness Resort - All Inclusive features a private beach, a full-service spa, and 4 outdoor pools. There's free parking if you drive. The 24-hour front desk has staff standing by to help with concierge services and dry cleaning/laundry. Other amenities at this all-inclusive property include a children's pool, a 24-hour fitness center, and a spa tub.

Room options

Junior Suite Penthouse Rooftop terrace

1 King Bed | Sleeps 2

Junior Suite Garden

2 Double Beds | 1 King Bed | Sleeps 4

Junior Suite

1 Double Bed | 1 King Bed | Sleeps 4

Guest reviews for Akumal Bay Beach & Wellness Resort - All Inclusive

Everyone (23) Couples (83) Business (2) Students (1) Family (46) Friends (11) Other (11)
5
Partner Couples

By , from Kenosha wi on Oct 18, 2020

5
Partner Couples

Beautiful area. Staff goes above & beyond. They did a great job during Covid.

By , from Utah on Oct 17, 2020

5
Family Friends

The people that work there go above and beyond to make sure your stay is amazing. I can’t say enough how great they are.

By , from Rancho Cucamonga on Oct 7, 2020

5
Family

Great place for vacation and relaxing time especially for one loving to snorkel. You don't need to pay any tour ,the rich reef full of fishes is in front of you.To see turtles you need to walk to diving center down 2 minute walk .We have been coming to this resort for years and it never fails to please us. In these crazy Covid times, it was comforting to have the staff be so conscientious about wearing masks and sanitizing. Special thanks to Ruis, the receptionist and bartender Oscar and Patricia and the sushi guy.They are very professional and friendly waiters. All 3 restaurants had upscaled and delicious food.We didn't miss having a buffet.I hope we'll see you soon.

By , from New Jersey on Sep 15, 2020

5
Partner Couples

Beautiful property, stunning views and wonderful staff. Everyone was so friendly and helpful. We will definitely be back!

By on Aug 4, 2020

5
Everyone

By on Mar 11, 2020

4
Family Family

We had great time at this property and we plan to go back next year.

By , from Chicago on Feb 18, 2020

5
Family

The attentiveness and friendliness of all staff, and service overall, were superb. My only slight critical comment and suggestion is that service at the Lobby Bar could be improved by having several servers working simultaneously. Usually there was only one server working the entire rather large area (with typically 25-40 guests sitting there) and it just isn’t possible for one person to be able to take and deliver orders in that large an area in a truly timely and efficient fashion.

By on Dec 26, 2019

5
Everyone

By on Dec 26, 2019

3
Partner Couples

The snorkeling and beach is fantastic. The reef is great with lots of fish, sea urchins and coral. The food is ok, but the specialty restaurants weren't our favorite especially compared to other resorts. The penthouses in our opinion aren't worth the extra money because they are on the top floor they stay considerably hotter than rooms on lower floors. During the day it is almost impossible to stay on the roof as the breeze is blocked by a glass partition and only has an umbrella to help block the sun. Bring a flashlight with a red lens if you want to walk on the beach at night for a chance to see turtles. You can get them in the fishing or camping aisle at Walmart or off of Amazon. The turtles do not like bright lights, which is why the resort has low amber lighting. The staff are all super friendly and will bend over backward to ensure you have a fantastic stay.

By on Sep 20, 2019

Akumal Bay Beach & Wellness Resort - All Inclusive

Km 104 Carr. Cancun-Chetumal, Akumal, QROO 77760
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