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Recent guest reviews

The snorkeling and beach is fantastic. The reef is great with lots of fish, sea urchins and coral. The food is ok, but the specialty restaurants weren't our favorite especially compared to other resorts. The penthouses in our opinion aren't worth the extra money because they are on the top floor they stay considerably hotter than rooms on lower floors. During the day it is almost impossible to stay on the roof as the breeze is blocked by a glass partition and only has an umbrella to help block the sun. Bring a flashlight with a red lens if you want to walk on the beach at night for a chance to see turtles. You can get them in the fishing or camping aisle at Walmart or off of Amazon. The turtles do not like bright lights, which is why the resort has low amber lighting. The staff are all super friendly and will bend over backward to ensure you have a fantastic stay.

I couldn't be more happier with my families entire experience. Everything was first class all the way! The resort went above and beyond our expectations. We will return!

The staff is the best, Raul, Wilber, Alber, Eliaquin...

Another awesome stay!! This was our 4th time staying and it gets better every time!! The staff is amazing, can't say it enough!! The Dive desk guy's were great and did some unforgettable dives... Bull shark Dive with "NEMO" ( his picture with our family will go up on our dive wall ) we will never forget!!! Can't wait to go back >>> Thank You!!

Exelent beach, food and service.its my favorite resort in Riviera Maya.

It's absolutely amazing! So many fun things to do, amazing rooms and food and the staff is fantastic! With the exception of the grumpy lobby shop lady, everyone else was fabulous!

wonderful location, friendly and professional staff. would definitely stay there again.

We love this hotel for many reasons - the BEST snorkeling area, good food, not crowed, lots of beach space and not as big as lot of the all -inclusive - but it really should be more clear that the "sofa bed" in the room is really a small sofa they can put sheets on to make into a bed but by no means is a bed! We had two adults and two kids (age 8 and 10) and with two double beds, that would have been GOOD to know!!! The hotel was very accommodating (after I raised a ruckus) and brought us an extra bed so it worked out but they made it VERY clear that was not standard and would not happen again. Also, there were SO many smokers in the main area and all the outdoor sitting areas. I get that it is outdoors, but the smoking areas should be designated so folks going to a "Wellness" resort don't have to sit in a cloud of smoke.

Buffet is the worse I have ever seen. Almost inedible. Beach covered in seaweed and water is same.

My wife and I stayed for two weeks and it was amazing. The resort is so relaxing and the beach/snorkeling so nice!

Far exceeded my expectations. A beautiful and wonderful place. I plan on going back there again.

I was here for Superbowl Sunday and as always it was great. The staff is the best, muchas gracias Alber, Wilber, Martin, Raul... Although I don't have kids see Mariel for your child care needs she is great...

Well manicured and maintained. If we could give a 4.5 overall, we would. The service for the most part was excellent. We had 1 day where we were not given towels in the room, except the towel art (see picture). We had a group of 10 people, with 4 kids, and this seemed to disturb them at times (particularly one hostess). We did not demand a single table, but did want to sit near each other in order to visit. That is the extent of our complaints! Everything else was wonderful! The food was great, especially at the Brazilian and Mexican restaurants. The buffet offered an extensive selection, including items prepared 'to order'. The concierge and guest relations were great. Excursion to the ruins are highly recommended, and they can usually arrange for the next day! Guest relations will assist with your return travel arrangements, which is awesome if one doesn't speak Spanish well! All-in-all, we had a great experience, wish we had booked more time, and definitely plan to visit again!

Wonderful resort in magical location! We love Akumal Bay beach and this is one place we always love to return and always enjoy. The resort has all rooms with ocean view, the restaurants and the food keep getting better and better and the service has been always great! We have been to 7-8 other 5 Stars Resorts in Riviera Maya and this is still our favorite. No annoying sales pitches, no cheesy entertainment, just pure relaxation and beauty all around.

We were a group of 37 people, includng 3children under one and 6 children between ages 8 to 2.. my two year old grandson is allergic to milk. The chef prepared separate meal for him 3 times a day for the 6 days we were there. nice beach, great yoga classes. Throughly enjoyed the meditation class.

My husband and I were celebrating our 41st wedding anniversary at the resort. He had a freak accident and passed away while we were there. I found myself alone in Mexico and I don't speak Spanish. The staff at the hotel bent over backwards to help me through three difficult days until I was able to return to the states and be with my family.

Km 104 Carr. Cancun-Chetumal Akumal QROO

Hotel highlights

  • Steps from Akumal Beach
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Akumal Bay Beach & Wellness Resort - All Inclusive places you next to Akumal Beach and within 2 miles (3 km) of other popular attractions like Half Moon Bay. This 324-room, 4-star property has 4 outdoor pools along with a private beach and a full-service spa.


Dining

Start your day off right with a free buffet breakfast, served each morning from 7 AM to 10 AM. This property is home to 4 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café.


Rooms

The 324 air-conditioned accommodations feature furnished balconies or patios and afford space to spread out with living rooms. Guests can expect free WiFi and plasma TVs with cable channels. Beds sport pillow menus and bathrooms offer designer toiletries and slippers. Free minibar items, iPod docks, and coffee makers are also standard.


Property features

Akumal Bay Beach & Wellness Resort - All Inclusive features a private beach, a full-service spa, and 4 outdoor pools. A stay here includes free parking. The front desk is staffed 24 hours a day to help with tours/tickets and dry cleaning/laundry. Other amenities at this all-inclusive property include a children's pool, a 24-hour fitness center, and a spa tub.

Room options

Junior Suite

Full 1 | King 1 | Sleeps 4

Junior Suite Garden

Full 2 | King 1 | Sleeps 4

Junior Suite Penthouse Rooftop terrace

King 1 | Sleeps 2

Guest reviews for Akumal Bay Beach & Wellness Resort - All Inclusive

Everyone (21) Couples (80) Business (2) Students (1) Family (41) Friends (11) Other (11)
3
Partner Couples

The snorkeling and beach is fantastic. The reef is great with lots of fish, sea urchins and coral. The food is ok, but the specialty restaurants weren't our favorite especially compared to other resorts. The penthouses in our opinion aren't worth the extra money because they are on the top floor they stay considerably hotter than rooms on lower floors. During the day it is almost impossible to stay on the roof as the breeze is blocked by a glass partition and only has an umbrella to help block the sun. Bring a flashlight with a red lens if you want to walk on the beach at night for a chance to see turtles. You can get them in the fishing or camping aisle at Walmart or off of Amazon. The turtles do not like bright lights, which is why the resort has low amber lighting. The staff are all super friendly and will bend over backward to ensure you have a fantastic stay.

By on Sep 20, 2019

5
Everyone

By on Jul 29, 2019

5
Everyone

By on Jul 28, 2019

5
Families

I couldn't be more happier with my families entire experience. Everything was first class all the way! The resort went above and beyond our expectations. We will return!

By on Jul 3, 2019

5
Partner Couples

The staff is the best, Raul, Wilber, Alber, Eliaquin...

By , from Atlanta on Jun 2, 2019

5
Everyone

By on May 17, 2019

5
Everyone

By on May 12, 2019

5
Everyone

Another awesome stay!! This was our 4th time staying and it gets better every time!! The staff is amazing, can't say it enough!! The Dive desk guy's were great and did some unforgettable dives... Bull shark Dive with "NEMO" ( his picture with our family will go up on our dive wall ) we will never forget!!! Can't wait to go back >>> Thank You!!

By on Dec 29, 2018

5
Everyone

Exelent beach, food and service.its my favorite resort in Riviera Maya.

By on Dec 7, 2018

5
Everyone

It's absolutely amazing! So many fun things to do, amazing rooms and food and the staff is fantastic! With the exception of the grumpy lobby shop lady, everyone else was fabulous!

By , from clearfield, UT on Jul 24, 2018

Akumal Bay Beach & Wellness Resort - All Inclusive

Km 104 Carr. Cancun-Chetumal, Akumal, QROO 77760
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