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Akumal Bay Beach & Spa Resort

4.0 star property
Family-friendly property on the beach, with 4 outdoor pools

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Photo gallery for Akumal Bay Beach & Spa Resort

Private beach, white sand, beach towels, scuba diving
Junior Suite Penthouse Premium Roof Top Terrace | Free minibar, in-room safe, iron/ironing board, free WiFi
3 bars/lounges, poolside bar, beach bar
4 outdoor pools, pool umbrellas, sun loungers
Junior Suite Penthouse Ocean Front Rooftop terrace | Free minibar, in-room safe, iron/ironing board, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool

Explore the area

View in a map
Km 104 Carr. Cancun-Chetumal, Akumal, QROO, 77760
  • Place, Akumal Beach
    ‪8 min walk‬
  • Place, Akumal Ecological Center
    ‪10 min walk‬
  • Place, Hekab Be Biblioteca
    ‪10 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Suite Junior with Ocean View

Free minibar, in-room safe, iron/ironing board, free WiFi

Suite Junior with Ocean View

  • Ocean view
  • Sleeps 3

View all photos for Double Suite Superior with Ocean View

Free minibar, in-room safe, iron/ironing board, free WiFi

Double Suite Superior with Ocean View

  • Ocean view
  • Sleeps 2

View all photos for Suite Junior with Ocean View

Free minibar, in-room safe, iron/ironing board, free WiFi

Suite Junior with Ocean View

  • Ocean view
  • Sleeps 3

View all photos for Junior Suite Ocean Front

Junior Suite Ocean Front | Free minibar, in-room safe, iron/ironing board, free WiFi

Junior Suite Ocean Front

9.0 out of 10
Wonderful
(141 reviews)
  • 495 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Garden Ocean Front

Junior Suite Garden Ocean Front | Free minibar, in-room safe, iron/ironing board, free WiFi

Junior Suite Garden Ocean Front

9.0 out of 10
Wonderful
(43 reviews)
  • 592 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Penthouse Ocean Front Rooftop terrace

Junior Suite Penthouse Ocean Front Rooftop terrace | Free minibar, in-room safe, iron/ironing board, free WiFi

Junior Suite Penthouse Ocean Front Rooftop terrace

8.4 out of 10
Very good
(56 reviews)
  • 850 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Premium Ocen Front

Junior Suite Premium Ocen Front | Free minibar, in-room safe, iron/ironing board, free WiFi

Junior Suite Premium Ocen Front

10.0 out of 10
Exceptional
(1 review)
  • 495 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Garden Premium Ocean Front

Junior Suite Garden Premium Ocean Front | Free minibar, in-room safe, iron/ironing board, free WiFi

Junior Suite Garden Premium Ocean Front

  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Penthouse Premium Roof Top Terrace

Junior Suite Penthouse Premium Roof Top Terrace | Free minibar, in-room safe, iron/ironing board, free WiFi

Junior Suite Penthouse Premium Roof Top Terrace

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

Suite Premium with Sea View

  • 495 sq ft
  • Sea view
  • Sleeps 3

Suite Premium with Sea View

  • 592 sq ft
  • Sea view
  • Sleeps 3

Suite Premium with Sea View

  • 850 sq ft
  • Sea view
  • Sleeps 2

About the neighborhood

Akumal

Within a short walk of Akumal Beach, Akumal Bay Beach & Spa Resort is within a mile (2 km) of Hekab Be Biblioteca. This 310-room, 4-star property has 4 outdoor pools along with outdoor private hot tubs and a private beach.

What's nearby

  • Akumal Beach - 8 min walk - 0.5 miles
  • Akumal Ecological Center - 10 min walk - 0.5 miles
  • Hekab Be Biblioteca - 10 min walk - 0.5 miles
  • Half Moon Bay - 5 min drive - 1.8 miles
  • Yal-ku Lagoon - 6 min drive - 2.2 miles

Getting around

  • Cancun Intl. Airport (CUN) - 72 min drive

Restaurants

  • ‪Thali Restaurant - ‬6 min drive
  • ‪Market Café - ‬8 min walk
  • ‪Akumal Sushi Beach Bar - ‬1 min walk
  • ‪Panuchos don abre cuando quiere - ‬16 min walk
  • ‪Lol Ha - ‬8 min walk

About this property

Akumal Bay Beach & Spa Resort

Family-friendly property on the beach, with 4 outdoor pools
Akumal Bay Beach & Spa Resort features a private beach, a full-service spa, and 4 outdoor pools. There's free parking if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this all-inclusive property include a children's pool, a 24-hour gym, and free WiFi in public areas.
65-inch plasma TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in pillow menus. Outdoor private hot tubs, free minibar items, and furnished balconies or patios are also standard.
A private beach and an outdoor tennis court are featured at the property. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, I'na Yana K'iin Wellness. Services include facials and body treatments.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Rodizio Grill

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Playground
  • Scuba diving
  • Snorkeling

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Living room
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center

Outdoors

  • Beach towels
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • Massage

Accessibility

  • No elevator
  • Tile flooring in room

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Akumal Bay Beach Wellness Resort All Inclusive
Akumal Bay Beach Wellness All Inclusive
Akumal Bay Beach Wellness
Beach Resort Akumal
Akumal Bay Beach & Wellness Resort Riviera Maya, Mexico
Akumal Bay Wellness Inclusive
Akumal Bay Beach Wellness Resort All Inclusive
Akumal Bay Beach & Wellness Resort - All Inclusive Akumal

Frequently asked questions

Will I find all-inclusive rate plans at Akumal Bay Beach & Spa Resort?

Akumal Bay Beach & Spa Resort is an all-inclusive resort and rates come with all meals. Activities include volleyball and dance classes.

Is free cancellation available at Akumal Bay Beach & Spa Resort?

Akumal Bay Beach & Spa Resort provides free cancellation on select room rates. To learn more, review the cancellation policy on our site.

What's there to see close to Akumal Bay Beach & Spa Resort?

This property is located in Akumal, a short 9-minute walk from Akumal Beach and also 19 minutes on foot from Akumal Ecological Center. You'll also find Half Moon Bay and Yal-ku Lagoon within a short drive.

Is parking available on site at Akumal Bay Beach & Spa Resort?

Yes, self parking is offered for free at the all-inclusive property.

Is a spa located at Akumal Bay Beach & Spa Resort?

I'na Yana K'iin Wellness is the property's spa and services include facials, massages, and body treatments.

Does Akumal Bay Beach & Spa Resort have a casino on the premises?

No, Akumal Bay Beach & Spa Resort doesn't have a casino.

Is there an indoor pool at Akumal Bay Beach & Spa Resort?

No, this property doesn't have an indoor pool; however, there are 4 outdoor pools and a hot tub.

Is Akumal Bay Beach & Spa Resort a good place to stay for couples?

There are plenty of amenities for couples at this all-inclusive property, including a private beach, a beach bar, and 4 outdoor pools.

Are there hot tubs at Akumal Bay Beach & Spa Resort?

Yes, this all-inclusive property features private outdoor spa tubs in all guestrooms.

Does Akumal Bay Beach & Spa Resort feature a restaurant that includes a breakfast menu?

Yes, Akumal Bay Beach & Spa Resort has 4 restaurants, and serves free buffet breakfast each morning.

Does Akumal Bay Beach & Spa Resort allow pets to stay free of charge?

No, pets aren't allowed at Akumal Bay Beach & Spa Resort.

Are there connecting rooms at Akumal Bay Beach & Spa Resort?

No, this all-inclusive property doesn't feature connecting guestrooms.

How far is the airport from Akumal Bay Beach & Spa Resort?

The closest major airport to Akumal Bay Beach & Spa Resort is Cozumel Intl. Airport (CZM), which is about 26.4 mi away. Another top airport is Tulum Intl. Airport (TQO), which is around 27.1 mi away.

Are there rooms with balconies at Akumal Bay Beach & Spa Resort?

Yes, every guestroom at Akumal Bay Beach & Spa Resort comes with a furnished balcony with some featuring ocean views.

Does Akumal Bay Beach & Spa Resort have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Akumal Bay Beach & Spa Resort.

Akumal Bay Beach & Spa Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 647 out of 1002 reviews
Rating 8 - Good. 210 out of 1002 reviews
Rating 6 - Okay. 94 out of 1002 reviews
Rating 4 - Poor. 33 out of 1002 reviews
Rating 2 - Terrible. 18 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Margaret, Wernersville

Stayed 7 nights in Oct 2025

10/10 Excellent

Harold

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing it was so relaxing and welcoming. All the staff was very helpful except one staff at the buffet was kind of short but other than that all the other staff was wonderful we wanted to take some of them home with us especially Adriana. The staff at the Peruvian restaurant gave us the best service we have ever had at any restaurant. We went there on our anniversary and had such a special intimate time. I plan to go back. We really wanted to call out the Peruvian staff by name because they were so wonderful and we lost the card that had their names on it. We stayed September 13th through the 21st so it should be pretty easy for the resort to figure out the wonderful staff that we had. I hope all of the staff gets paid very well as it was superb service.
Stayed 7 nights in Sep 2025

10/10 Excellent

vladislav

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great for us except probably the food is good quality ,but boring .Thank you anyway.
Stayed 9 nights in Sep 2025

10/10 Excellent

Tatyana

Stayed 9 nights in Sep 2025

10/10 Excellent

Sean Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every room in the facility has an ocean view. I've stayed here numerous times and it never disappoints. They are consistently upgrading and improving the property. The staff is amazing. I've never had a bad experience here. If I could give them 10 Stars I would.
Stayed 7 nights in Sep 2025

8/10 Good

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing is the ocean view and the magic of Akumal bay . It is quiet and safe . The staff working for over 10 years in this resort are very nice and helpful . The new hires kids from the block not so helpful . The food : bufet dinner and lunch not great . Too much cheap Chinese rice food , cheap paella, cheap pizza , cheap gelatin deserts. It used to be amazing Mexican fresh authentic food ten years ago .
Stayed 12 nights in Sep 2025

10/10 Excellent

Shaquana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Sep 2025

10/10 Excellent

barry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, easy to navigate, good selection of food and drink. Buffet is great, snack bar is a great hang with breezy views and amazing pizza. Overall a great quiet resort.
Stayed 5 nights in Sep 2025

6/10 Okay

Karen

I went to snorkel with the many turtles that were supposedly there.(Akumal- place of the turtles) Instead the whole area was totally covered in a type of seaweed. Dump trucks and bulldozers worked all day, starting at 6:30 in the morning to clear the beaches.The hotel itself was ok, kind of old and tired. The staff was very good.
Stayed 9 nights in Jul 2025

10/10 Excellent

Miki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are aware of the importance of the staff members’ heart space in your reality experience you will enjoy kind being, being at value for you when you allow your body and mind enjoy the ease and peace state
Stayed 6 nights in Aug 2025

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I lived it. However this hotel is very quiet and there are only 2 activities available through the hotel. Snack bar was AMAZING!
Stayed 5 nights in Aug 2025

8/10 Good

Salvador

Traveled with family and small children
Liked: Staff & service, amenities
Falta mantenimiento a las instalaciones y el wifi para laptop dificil
Stayed 5 nights in Aug 2025

10/10 Excellent

Alec

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it! the staff are so friendly! oh so nice. Cleanest washrooms ever. Whatever problem you have or requests, the reception will find a way to help you. Will definitely come back. Already miss the place! definitely a gem!
Stayed 4 nights in Aug 2025

10/10 Excellent

Scott Alan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most amazing staff
Stayed 7 nights in Aug 2025

10/10 Excellent

Jeremy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 15th stay at ABR since 2009. All of the staff, many of them career employees we see year after year. Always address us by name, never forgetting. They are the best. Never ever a single problem. Be back again soon.
Stayed 9 nights in Jul 2025

6/10 Okay

Lee

Traveled with family and small children
Liked: Cleanliness, amenities
Major renovation works taking place. Hard to relax by the pool with constant drilling and banging. Was Not advised of this prior to booking. The room next door to us was also under renovation and work was carried out durning the night past 10pm on two occasions. Balcony door very poor security and left open each day by Housekeeping. Did not work on arrival and a temporary fix was done. Hot tub did not work on arrival also the TV however this was fixed. Hotel is generally nice. Most staff are helpful however a couple of staff give poor service. Good is generally nice.
Stayed 7 nights in Aug 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids love Karla in the Kid's Club. I love how friendly everyone is and the renovated room we got in building 3. The sargassum is a problem right now, and there are some renovations causing some noise at the main pool. Also, the gym is currently closed for renovations as well, but the hotel still has the best snorkeling right off the beach that I've seen.
Stayed 6 nights in Aug 2025

6/10 Okay

Catherine

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Resort was very average. I chose it because the rating was 9 and it was pitched as a 4-star resort. Not sure how it got either. It's a 3-star at best. I will say it has 2 things going for it: every room has an ocean view; and the staff is generally very nice (albeit incompetent). Buildings 3 & 4, rooms are updated, but still not luxury. Very minimal in terms of amenities. (We used the provided bath salts the first night in the hot tub and they were not restocked by housekeeping, like body wash, lotion and shampoo. No one knew how to get that restocked.) Other building's room are smelly (damp moldy smell) and run-down. The main pool's water has a strange order and is not clean. Food was consistently bad. Very basic for the price paid – cheap and repetitive. Same thing every day on buffet. I typically eat vegan but here that was impossible. I had planned to eat vegetarian, but even that was challenging. Others on the trip had meat, but said it was poor quality, tough. One exception was the pumpkin enchiladas at Alux - those were fantastic. The drinks were the cheapest possible brand. And still diluted. We were told there was branded alcohol like Baileys, Grey Goose, etc. – I even double-checked this before booking -- but nope. In general, when you ask for something, you get passed off to someone else that just runs you in circles. Very frustrating. We asked for a candle once, they said they didn't have one...but every table in restaurants had them. Would not go back.
Stayed 4 nights in Aug 2025

6/10 Okay

Jose, Houston

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Food terrible
Stayed 4 nights in Jun 2025

10/10 Excellent

TERESA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like having an ocean view, being to have a private beach and walkable to town. The only negative is a staff whose name is Amparo was very rude and ignored us. She even looked at us and started talking to another staff person. She wouldn't take our order in the snack bar and if she did, she never gave it to us. I had to ask another staff for our order, and he got it, and it was cold. I'm sure I wasn't the only one who got the cold shoulder from her. The fact is we didn't even do anything to her for her to treat us that way. Please let management know about tis staff.
Stayed 8 nights in Jul 2025

8/10 Good

Vivek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. Great beach. Good drinks. Food was nice in the buffet but not the easiest for vegetarians. Only 1 vegetarian dish at each a la carte restaurant and no willingness from the hotel to be flexible. But the buffet had good options most of the time (though not always sign posted)
Stayed 7 nights in Jul 2025

6/10 Okay

HOA NGUYEN--PREFERRED, Fort Worth

Traveled with group
Liked: Cleanliness, staff & service
Too quiet
Stayed 4 nights in Jul 2025

10/10 Excellent

Igor

Stayed 7 nights in Jul 2025

8/10 Good

Eduardo

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es chiquito y acogedor, había poca gente y eso mejora las cosas, la comida es regular a buena y el alcohol es regular a malo, para los niños la alberca está bien pero no hay ninguna resbaladilla ni nada, el kids club no fuimos, dicen que estaba bien, la playa tenía mucho sargaso y aún que lo limpian diario pues sigue siendo un problema mayor
Stayed 4 nights in Jul 2025

10/10 Excellent

Katerina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort! Everyone was very attentive and helpful. Definitely would return!
Stayed 13 nights in Jul 2025

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