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Recent guest reviews

Nice property but very limited with food choices for an all inclusive. We got sick eating at the Fiesta resort next door which was part of the access to guests at the Explorean. Otherwise there is only one restaurant at Explorean and not much food choices. The food poisoning was horrible which really took a toll on our vacation.

Very quiet and relaxed atmosphere for an all inclusive property.

Staff was excellent, if we needed anything during our stay they always made it a priority. Would definitely stay here again!

Service and the excursions were great!

This was our second stay at the Explorean. A lot has changed since our trip in 2019. The staff were great. The food was very inconsistent. I loved the ceviche. It was nice to still have the daily activities available. The biggest disappointment was the waterfront amenities closed. You could still access the water to snorkel but none of the loungers or hammocks were set up. You are also not able to use the dock to be picked up by boat.

Love all the staff at The Explorian. This was our second stay there. Everyone was so friendly! Too many to mention! Everyone there made us feel like we were at home! Looking forward to our next stay at The Explorian!

Employees were very friendly. Very clean. Enjoyed the jungle atmosphere. Food was good.

Most of the staff was very pleasant and polite. However, the service was not good at all. If you ordered food at a sit down place, it took for ever to get it. There was no TV in the room, and no coffee pot,. They delivered a basket to your door every morning with a thermos of coffee and juice. The coffee was about two cups worth and only warn at best. The activities were arranged for you before check in. You didn't really have any choices on what or when to do things. The property is very far south on the island, so if you want to just take a walk, you are on a busy road. If you want to go shopping, it is a taxi ride. The first thing they do when you check in is to entice you to attend a informational presentation and you get a free day rental of a jeep. Then you find out it is a time share scheme that lasts 90 minutes. When we tried to bow out, they hunted us down. Not cool. The food was not great, and as usual for all inclusive s, I drank a ton, and never once got a buzz. Not sure what they have in those bottles, but it's not alcohol. All in all, it was a fun trip with friends, but next time I am staying closer to town.

The low scale, jungle setting is so unique in Cozumel, and very beautiful. The staff, including Marco and Guillermo at the front desk, and Renata, our excursion lead, were warm, helpful, and accommodating. The excursions are really fun, and as a single traveler they're a nice way to see the island and meet people. Great european lounge music, pool area, and delicious juice bar. The food was the low point-very underwhelming, which might be a by product of the all-inclusive deal. I'm in the wine business, and wish they had a nicer selection. I would have preferred if the hotel were adults-only, because of it's intimate, peaceful setting. Only other issue was the A/C, which I wasn't really able to control well, but that is minor. The sea outside of the Fiesta was gorgeous, and the snorkeling was very good! Overall, it's a great value for the money, and an attractive alternative to high rise properties. It was my second time there, and I will be back!

Very quiet and peaceful. The food was excellent and the service was even better

Great value, very relaxing, wonderful staff, great activities, secluded atmosphere.

Carretera a Chankanaab km 7.5 Cozumel QROO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Marina

The Explorean Cozumel - All Inclusive places you next to Arrecifes de Cozumel National Park and within a mile (2 km) of other popular attractions like Chankanaab National Park. This 56-room, 4-star property has a marina, a full-service spa, and a restaurant.


Dining

This property is home to a restaurant and a bar/lounge. You can sip a beverage at the coffee shop/cafe.


Rooms

Guests can expect to find free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include balconies, minibars, and ceiling fans. Change of towels is available on request.


Property features

Guests of The Explorean Cozumel - All Inclusive have access to a marina, a full-service spa, and an outdoor pool. A stay here includes free parking. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this all-inclusive property include a children's pool, a gym, and free WiFi in public areas.

Room options

Room, 1 King Bed, Non Smoking (Casita Stand Alone)

1 King Bed | Sleeps 3

Room, 2 Double Beds, Non Smoking (Casita)

2 Double Beds | Sleeps 4

Room, 2 Double Beds, Non Smoking (Casita Stand Alone)

2 Double Beds | Sleeps 4

Room, 1 King Bed, Non Smoking (Casita)

1 King Bed | Sleeps 3

Guest reviews for The Explorean Cozumel - All Inclusive

Everyone (18) Couples (7) Family (7)
2
Family

Nice property but very limited with food choices for an all inclusive. We got sick eating at the Fiesta resort next door which was part of the access to guests at the Explorean. Otherwise there is only one restaurant at Explorean and not much food choices. The food poisoning was horrible which really took a toll on our vacation.

By on Feb 27, 2023

Review comment responded on Feb 27, 2023

Dear Charlene,Thank you for your review. Please accept our sincere apologies for any discomfort or inconvenience this may have caused you.The health and safety of our guests is our top priority. We are conducting a thorough investigation to identify the source of the issue.We understand that this must have been a difficult experience for you, and we want to assure you that we are doing everything we can to rectify the situation.Once again, we apologize for any discomfort or inconvenience you experienced during your stay, and we hope that you will consider giving us another opportunity to provide you with a positive experience in the future.Sincerely,

5
Family

Very quiet and relaxed atmosphere for an all inclusive property.

By on Jul 27, 2022

Review comment responded on Jul 27, 2022

Dear Raymond, I want to thank you for taking the time to write about your experience on behalf of our entire team. We are looking forward to welcoming you again, in the near future. Warm regards.

5
Family

Staff was excellent, if we needed anything during our stay they always made it a priority. Would definitely stay here again!

By on Feb 17, 2022

Review comment responded on Feb 17, 2022

Dear Greg, we always enjoy your visit, we are looking forward to your next one. Warm regards.

4
Family

Service and the excursions were great!

By on Feb 16, 2022

Review comment responded on Feb 17, 2022

Dear Randy, thank you very much, for rating our service, we are looking forward to your next visit.

3
Partner Couples

This was our second stay at the Explorean. A lot has changed since our trip in 2019. The staff were great. The food was very inconsistent. I loved the ceviche. It was nice to still have the daily activities available. The biggest disappointment was the waterfront amenities closed. You could still access the water to snorkel but none of the loungers or hammocks were set up. You are also not able to use the dock to be picked up by boat.

By on Feb 3, 2022

Review comment responded on Feb 3, 2022

Dear Courtney, thank you very much for taking the time to write about your experience. Be sure we will work on it. Greetings.

5
Family Friends

Love all the staff at The Explorian. This was our second stay there. Everyone was so friendly! Too many to mention! Everyone there made us feel like we were at home! Looking forward to our next stay at The Explorian!

By on Jan 20, 2022

Review comment responded on Jan 20, 2022

Dear Eduardo, thank you very much for such a kind review, we hope to welcome you back for a third time. Warm regards.

5
Partner Couples

Employees were very friendly. Very clean. Enjoyed the jungle atmosphere. Food was good.

By , from Uvalde Texas on Dec 16, 2020

Review comment responded on Dec 16, 2020

Natasha, thank you very much for taking the time to write about your experience, it's very important for us. Have a great day!

5
Everyone

By on Oct 30, 2020

Review comment responded on Nov 2, 2020

Thank you very much for sharing your experience with us, this is so important to us, it helps us to always improve to be the best. Warm regards

2
Partner Couples Family

Most of the staff was very pleasant and polite. However, the service was not good at all. If you ordered food at a sit down place, it took for ever to get it. There was no TV in the room, and no coffee pot,. They delivered a basket to your door every morning with a thermos of coffee and juice. The coffee was about two cups worth and only warn at best. The activities were arranged for you before check in. You didn't really have any choices on what or when to do things. The property is very far south on the island, so if you want to just take a walk, you are on a busy road. If you want to go shopping, it is a taxi ride. The first thing they do when you check in is to entice you to attend a informational presentation and you get a free day rental of a jeep. Then you find out it is a time share scheme that lasts 90 minutes. When we tried to bow out, they hunted us down. Not cool. The food was not great, and as usual for all inclusive s, I drank a ton, and never once got a buzz. Not sure what they have in those bottles, but it's not alcohol. All in all, it was a fun trip with friends, but next time I am staying closer to town.

By , from Wisconsin on Feb 3, 2020

Review comment responded on Feb 4, 2020

hank you very much for your comments and suggestions, which are of the very importance to us. Regards.

5
Everyone

By on Jan 26, 2020

Review comment responded on Jan 27, 2020

Thank you for your feedback, we really appreciate it. Regards.

The Explorean Cozumel - All Inclusive

Carretera a Chankanaab km 7.5, Cozumel, QROO 77600
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