The Explorean Cozumel - All Inclusive

4.0 star property
On private beach with outdoor pool, near Chankanaab National Park
VIP Access

Choose dates to view prices

Photo gallery for The Explorean Cozumel - All Inclusive

Outdoor pool, open 8:00 AM to 8:00 PM, free cabanas, pool umbrellas
Premium bedding, down comforters, pillowtop beds, minibar
Lobby
Private beach, free beach cabanas, sun loungers, beach umbrellas
Boating

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • On private beach
  • Hot Tub
  • Pet friendly

Explore the area

Map
Carretera a Chankanaab km 7.5, Zona Hotelera Sur, Cozumel, QROO, 77600
  • Chankanaab Beach Adventure Park
    ‪2 min drive‬
  • Chankanaab National Park
    ‪2 min drive‬
  • Corona Beach
    ‪3 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Room, 1 King Bed, Non Smoking (Casita)

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Non Smoking (Casita Stand Alone)

  • 398 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking (Casita)

  • 398 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking (Casita Stand Alone)

  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Cozumel

The Explorean Cozumel - All Inclusive places you next to Arrecifes de Cozumel National Park and within a mile (2 km) of other popular attractions like Chankanaab National Park. This 56-room, 4-star property has a private beach, a full-service spa, and free breakfast.

What's nearby

  • Chankanaab Beach Adventure Park - 2 min drive - 0.9 miles
  • Chankanaab National Park - 2 min drive - 1.1 miles
  • Corona Beach - 3 min drive - 1.8 miles
  • Paradise Beach - 9 min drive - 4.6 miles
  • Mr. Sancho's Beach Club - 10 min drive - 5.3 miles

Getting around

  • Cozumel Intl. Airport (CZM) - 22 min drive

Restaurants

  • ‪Puerta Maya - ‬7 min drive
  • ‪Margaritaville - ‬7 min drive
  • ‪Three Amigos Cozumel - ‬7 min drive
  • ‪Pancho's Backyard - ‬7 min drive
  • ‪Bar Mandy - ‬7 min drive

About this property

The Explorean Cozumel - All Inclusive

On private beach with outdoor pool, near Chankanaab National Park
Guests of The Explorean Cozumel - All Inclusive have access to a private beach, a full-service spa, and an outdoor pool. You can take advantage of free parking, along with a shuttle from the hotel to the airport (available 24 hours) for USD 20.00 per vehicle. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this all-inclusive property include free WiFi in public areas, a hot tub, and free use of bicycles.
Guests can expect to find free WiFi. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include furnished balconies, minibars, and ceiling fans. Change of towels is available on request.
A private beach and complimentary bicycles are featured at the property. An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Na' Ha' has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour airport drop-off shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to noon
  • 2 beach bars
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Lool Kan

Things to do

  • Books
  • Ecotours
  • Free beach club
  • Free bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Hot tub
  • Outdoor pool
  • Yoga classes

Family friendly

  • Free rollaway/extra bed
  • In-room babysitting (surcharge)
  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • In a national park
  • On a private beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Grab bar in shower (35 inches high)
  • Grab bar near toilet (35 inches high)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant

More

  • 14 buildings
  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2014
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 77 per pet, per night
  • Dogs only
  • 2 total (44 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 4.14 per accommodation, per night
  • Sanitation services: USD 04.09 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 20.00 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: USD 20.00 (up to 18 years old)
  • Pet fee: USD 77 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient departures, you can take advantage of the airport drop-off service (fees apply). Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses eco-friendly cleaning products.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Explorean Cozumel
Explorean Cozumel All Inclusive
Explorean Cozumel All Inclusive All-inclusive property
Explorean All Inclusive All-inclusive property
The Explorean Cozumel - All Inclusive Cozumel
Explorean All Inclusive Hotel
Explorean Cozumel All Inclusive
Hotel The Explorean Cozumel - All Inclusive Cozumel
Cozumel The Explorean Cozumel - All Inclusive Hotel
The Explorean Cozumel All Inclusive
Explorean Cozumel All Inclusive Hotel
Explorean All Inclusive
Hotel The Explorean Cozumel - All Inclusive
The Explorean Cozumel - All Inclusive Cozumel
The Explorean Cozumel - All Inclusive All-inclusive property

Frequently asked questions

Will I find all-inclusive options at The Explorean Cozumel - All Inclusive?

The Explorean Cozumel - All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include snorkeling excursions, kayaking, and bartending classes.

How much does it cost to stay at The Explorean Cozumel - All Inclusive?

As of Jun 15, 2025, prices found for a 1-night stay for 2 adults at The Explorean Cozumel - All Inclusive on Jun 24, 2025 start from $309.92, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at The Explorean Cozumel - All Inclusive?

The Explorean Cozumel - All Inclusive offers free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

What can I see within easy reach of The Explorean Cozumel - All Inclusive?

This property in Cozumel is within a 10-minute walk of Uvas Beach, Arrecifes de Cozumel National Park, and Cozumel Butterfly & Botanical Gardens. You'll also find Paradise Beach and Mr. Sancho's Beach Club within a short drive.

Is there parking available at The Explorean Cozumel - All Inclusive?

Yes, uncovered self parking is offered for free at the all-inclusive property. Electric car charging is also available for guests.

Is a spa located at The Explorean Cozumel - All Inclusive?

Na' Ha' is the property's spa and services include prenatal massages, deep-tissue massages, aromatherapy, and couples treatments.

Does The Explorean Cozumel - All Inclusive include a casino on the premises?

No, The Explorean Cozumel - All Inclusive doesn't have a casino.

Is there an indoor pool at The Explorean Cozumel - All Inclusive?

No, this property doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 8:00 AM and 8:00 PM.

What amenities will couples enjoy at The Explorean Cozumel - All Inclusive?

There are plenty of amenities for couples at this all-inclusive property, including a private beach, 2 beach bars, and an outdoor pool.

Are there hot tubs at The Explorean Cozumel - All Inclusive?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does The Explorean Cozumel - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, The Explorean Cozumel - All Inclusive serves free cooked-to-order breakfasts at Lool Kan each morning.

Does The Explorean Cozumel - All Inclusive allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at The Explorean Cozumel - All Inclusive for a fee of USD 77 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at The Explorean Cozumel - All Inclusive?

Yes, you can book connecting guestrooms at this all-inclusive property for your group or family vacation.

What is the closest airport to The Explorean Cozumel - All Inclusive?

The closest major airport to The Explorean Cozumel - All Inclusive is Cozumel Intl. Airport (CZM), which is 7.3 mi away (22 minutes by car).

Are there rooms with balconies that I can book at The Explorean Cozumel - All Inclusive?

Yes, every guestroom at The Explorean Cozumel - All Inclusive comes with a furnished balcony with some featuring garden views.

Does The Explorean Cozumel - All Inclusive have a wedding venue on site?

Take advantage of the wedding venue at The Explorean Cozumel - All Inclusive if you plan to say "I do" during your trip.

The Explorean Cozumel - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 375 out of 592 reviews
Rating 8 - Good. 134 out of 592 reviews
Rating 6 - Okay. 47 out of 592 reviews
Rating 4 - Poor. 26 out of 592 reviews
Rating 2 - Terrible. 10 out of 592 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Arlyn H

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place to stay and relax. Great staff throughout the entire resort!
Stayed 9 nights in Apr 2025

10/10 Excellent

robert, lenexa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great and the rooms spacious! Love the excursions being included in the price.
Stayed 1 night in Feb 2025

10/10 Excellent

Jeremiah Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the staff!
Stayed 9 nights in Feb 2025

10/10 Excellent

Jasmeen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely time at the Explorean. The pool was wonderful and the beach club was superb. I was able to find a free cabana pretty much every time I wanted one! The snorkeling right on the property was fantastic! In fact, it was even better than a few of the spots I visited on an independent tour (not with the Explorean) so bring your snorkel and some water shoes! The room itself was clean and comfortable. It was a little damp, but I think that has more to do with the climate and building materials than it does on the hotel itself. There was a slight issue with the shower area flooding one night in my room. I called the front desk on the way to dinner and explained the situation. When I got back from dinner, there were several people in the room working on the issue! It didn't flood again after that. They were incredibly efficient! Everyone was incredibly lovely and I would absolutely visit again!
Stayed 5 nights in Feb 2025

10/10 Excellent

Traci

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If in a king room. Really not a lot of seating when you have luggage. It would be nice to have stools over looking ledge, back of bed. Or maybe just a luggage rack in the room.
Stayed 7 nights in Feb 2025

8/10 Good

Michael, Fort Edward

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 7 nights in Feb 2025

10/10 Excellent

William

Stayed 6 nights in Feb 2025

10/10 Excellent

Serge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience at the Explorean! We were drawn to the resort because of the good reviews and because the excursions were included. We weren't sure what to expect with the excursions (they could been so-so since they were included) and we were very surprised. The excursions were wonderful. Guides Edgar and Jaciel were particularly excellent! So friendly and helpful! The food at both the Explorean and the adjacent Fiesta Americana was fantastic. We loved the jungle environment of the Explorean, and the snorkelling right in front of the Fiesta Americana was amazing!
Stayed 7 nights in Feb 2025

10/10 Excellent

Eric

Stayed 6 nights in Feb 2025

10/10 Excellent

Michael, Brooklyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing all around. Would come again!
Stayed 7 nights in Feb 2025

10/10 Excellent

Pedro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Great food. Great activities.
Stayed 4 nights in Feb 2025

10/10 Excellent

David

Stayed 7 nights in Jan 2025

10/10 Excellent

Maria Viera

Liked: Staff & service, property conditions & facilities
Great staff. Adorable todos
Stayed 3 nights in Feb 2025

10/10 Excellent

Francis Bruce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities àre very nice, but what makes the Explorian so special is their excceptional staff.
Stayed 7 nights in Feb 2025

10/10 Excellent

Michael, Yankton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars across the board. We will be back.
Stayed 4 nights in Feb 2025

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, quiet and peaceful boutique style property. The included excursions were so fun, the guides were friendly, enthusiastic, took very good care of the guests. About 20 steps from bigger hotel with access to more amenities, restaurants, beach. Very convenient to have options of the two very different hotels. Very happy we stayed at the Explorean, look forward to returning.
Stayed 7 nights in Jan 2025

8/10 Good

Maria Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

ashley, sylvan lake

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The excursions that were available daily were amazing, and the staff was awsome! Highly recomend this place.
Stayed 9 nights in Jan 2025

10/10 Excellent

James Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We traveled to the Explorean for 2 weeks January 16-30 2024. We had a wonderful experience. Facilities: 5*. Excellent restaurant available all day. Pool wonderful and warm. Lovely walking paths to listen to birds. Bar includes all top-shelf spirits. Little sweets display had some amazing desserts. Rooms: 4*. Clean and comfortable. Need more storage though. Quiet. Lots of hot water. Wish they had screen doors on porch. Staff: 5* plus another 100*. They really make this place. Julio, Jaciel, Armando and Nestor leading activities are gems of humans! We will return because of them. Gabriel and Fermin at restaurant were very attentive servers. Activities: 5*. Although we prefer water activities, all were well-organized and, of course, included. What's not to love? Location: 5*. Super close to airport. Tucked in behind Fiesta Americana (you get all their facilities, which are amazing). About a 5 minute walk to beautiful waterfront with prime snorkeling right there. Cevecheria, grill, and breakfast and lunch buffet are there as well and food was wonderful. Staff serve drinks to you wherever you sit. Lots of Bali beds and loungers. Resort is for those who love nature, small resorts, and who have good mobility (some up and down areas). Safe and chill. Amazing value for price. Highly recommend! There aren't enough characters here for me to rave about the Explorean. Can't wait to return soon!
Stayed 14 nights in Jan 2025

10/10 Excellent

Evan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came with my girlfriend and had an amazing stay. I’ve been to probably a dozen all inclusives and this was my favorite so far. If you are looking for a big beach with powdery white sand, this is not the spot, but the snorkeling was awesome. Pool was nice. The food was still resort food, but definitely better than most. Rooms were comfortable and very clean. The staff was amazing all around. The included excursions seemed like a good time but we didn’t have time to take advantage of them because we only had a quick three day stay. We go to the riviera maya once or twice a year and usually just go with whatever the best deal is when booking, but will definitely come back to Explorean next time. Can’t wait to come back.
Stayed 3 nights in Jan 2025

10/10 Excellent

Amanda, Edmonton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent a week at the Explorean. The hotel and staff exceeded my expectations. The food was excellent, the pool and grounds were always clean and the room was roomy, comfortable and clean. They added a roll away bed for my 6yr old son, which was a nice addition to help make our stay comfortable. The included excursions were what set this hotel apart from others. The excursion staff are great. On days where the weather didn't cooperate, they had alternative plans and we always had a fun time. I have already recommended this hotel to friends and family.
Stayed 7 nights in Jan 2025

10/10 Excellent

Shawn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort with smaller and more boutique like much better than a mega resort. Never more than second in line for almost anything. Drinks were high quality alcohol. Southwest fresh definitely recommend making reservations at the restaurants the Mexican was our favorite. Play classic example everyone was friendly welcoming and helpful from the front desk to the bartenders too The tour guides. It's really nice to be in a Mexican resort where everyone genuinely likes working there. Make sure you bring some small bills $1 or two tip really makes a big difference to them you don't have to tip every time but occasionally it's very helpful. We would return again and found it an excellent value for the money
Stayed 7 nights in Jan 2025

8/10 Good

Cory

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located beautifully by the sea with great access! Staff is wonderful. The rooms were very comfortable and clean. The food was available in plentiful supply and was good but not great.
Stayed 7 nights in Jan 2025

10/10 Excellent

Michael Donovan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were all very friendly and accommodating. Many food options. Beautiful view. Excursions were amazing.
Stayed 7 nights in Jan 2025

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