Ocean Coral & Turquesa All Inclusive

Luxury property on the beach, with 4 outdoor pools

VIP Access

Choose dates to view prices

Where to?

Dates

June 2025

July 2025

10 restaurants, breakfast served, local and international cuisine

Privilege Master Suite | Premium bedding, free minibar, in-room safe, desk

Couples treatment rooms, sauna, steam room, body treatments

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pool
Bar
Hot Tub
Room service

Explore the area

Super manzana 12, Lote 1-05, Puerto Morelos, QROO, 77580

Puerto Morelos Beach
‪16 min walk‬
Ojo de Agua Beach
‪5 min drive‬
Puerto Morelos Town Square
‪6 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪26 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for Rewards members

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Room options

Premium bedding, free minibar, in-room safe, desk

Junior Suite Ocean View

388 sq ft
Ocean view
Sleeps 4
2 Double Beds OR 1 King Bed

Privilege Royal Master

Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite Superior Deluxe Sea View

388 sq ft
Ocean view
Sleeps 4
1 King Bed OR 2 Double Beds

Junior Suite Garden View

387 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Privilege Junior Suite Ocean View

388 sq ft
Partial ocean view
Sleeps 4
2 Double Beds OR 1 King Bed

Daisy Junior Suite Familiar

387 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Daisy Junior Suite Familiar Sea View

387 sq ft
Sea view
Sleeps 4
2 Double Beds OR 1 King Bed

Privilege Honeymoon Suite

Sleeps 2
1 King Bed

Privilege Master Suite

958 sq ft
Partial ocean view
Sleeps 4
2 Double Beds OR 1 King Bed

Privilege Junior Suite Garden View

388 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite Superior Deluxe

387 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Family Suite -5 Guests- Junior With Sea View

Sea view
Sleeps 4
2 Queen Beds OR 1 Double Sofa Bed and 1 King Bed

Family Suite -5 Guests- Junior With Garden View

Sleeps 4
1 Double Sofa Bed and 2 Queen Beds

Suite Premium With Garden View

Sleeps 4
2 Double Beds and 1 King Bed OR 1 Double Sofa Bed, 1 King Bed and 2 Double Beds

Suite Deluxe With Garden View

Sleeps 4
1 Double Sofa Bed and 2 Double Beds

Suite Deluxe With Sea View

Sea view
Sleeps 4
1 Double Sofa Bed and 2 Double Beds

Suite Master With Sea View

Sea view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite Master With Sea View

Sea view
Sleeps 4
1 Double Sofa Bed and 1 King Bed

Suite Junior With Garden View

Sleeps 2
1 Double Sofa Bed and 1 Queen Bed

Suite Superior With Garden View

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite Superior With Sea View

Sea view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

About the neighborhood

Puerto Morelos

Ocean Coral & Turquesa All Inclusive places you next to Arrecife de Puerto Morelos National Park and within a 15-minute walk of Puerto Morelos Beach. This 593-room, 5-star property welcomes business and leisure travelers with 4 outdoor pools, a full-service spa, and 10 restaurants.

What's nearby

Puerto Morelos Beach - 16 min walk - 0.9 miles
Crococun Zoo - 4 min drive - 1.8 miles
Ojo de Agua Beach - 5 min drive - 2.7 miles
Puerto Morelos Town Square - 6 min drive - 2.9 miles
Petempich Bay - 11 min drive - 2.7 miles

Getting around

Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

‪Market Cafe - ‬3 min walk
‪The Kitchen Table - ‬10 min walk
‪Bordeaux Restaurant - ‬16 min walk
‪Sports Bar - ‬14 min walk
‪Sensai - ‬6 min walk

About this property

Ocean Coral & Turquesa All Inclusive

Luxury property on the beach, with 4 outdoor pools

Guests of Ocean Coral & Turquesa All Inclusive have access to a full-service spa, 4 outdoor pools, and a children's pool. There's free parking and a shopping center shuttle. The front desk has multilingual staff standing by 24 hours a day to assist with concierge services and luggage storage. Other amenities at this all-inclusive property include a 24-hour gym, a sauna, and outdoor tennis courts.

Guests can expect free WiFi and 50-inch LCD TVs with satellite channels. Beds sport premium bedding and bathrooms offer hair dryers. Other standard amenities include free minibar items, furnished balconies, and ceiling fans.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a hot tub, a sauna, and a 24-hour fitness center.

Children under 11 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Despacio Spa has 6 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and thalassotherapy.

Awards and affiliations

Eco-Certified Property

This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

Similar properties

Outdoor pool, pool umbrellas, sun loungers

Pool
Hot Tub
All inclusive
Spa

$260 nightly

Jun 19 - Jun 20

Total includes taxes and fees

Pool
All inclusive
Spa
Parking included

$269 nightly

Jun 26 - Jun 27

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi

Parking and transportation

Shopping center shuttle (surcharge)
Free self parking on site
Wheelchair-accessible parking available

Food and drink

10 restaurants
6 bars/lounges
A coffee shop/cafe
A poolside bar
A swim-up bar
Snack bar/deli

Restaurants on site

Blue Moon
Casa del Mar
Hacienda Los Girasoles
Route 66
Sensai

Things to do

2 outdoor tennis courts
24-hour gym
4 outdoor pools
Basketball
Beach volleyball
Children's pool
Free children's club
Full-service spa
Hot tub
Kayaking
Library
Sauna
Shopping
Snorkeling
Steam room

Family friendly

4 outdoor pools
Babysitting (surcharge)
Children's pool
Free children's club
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Luggage storage
Vending machine
Water dispenser

Guest services

Concierge services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Business services

Business center
Conference center
Meeting rooms

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
Pool loungers
Pool umbrellas
Terrace

Full-service spa

6 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Facials
Hydrotherapy
Manicures/pedicures
Sauna
Steam room
Thalassotherapy

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

21 buildings
4 floors
At least 80% lighting from LEDs
At least 80% organic food
Banquet hall
Built in 2008
Comprehensive food waste policy
Comprehensive recycling policy
Eco-friendly cleaning products used
Local artist showcase
Locally-owned and organized tours and activities
Mosquito nets
Smoke-free property
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Premium bedding

Bathroom

Hair dryer
Private bathroom
Shower
Shower/bathtub combination
Towels provided

Entertainment

50-inch LCD TV with satellite channels

Food and drink

Free bottled water
Free stocked minibar
Limited room service

Access via exterior corridors
Air conditioning (climate-controlled)
Ceiling fan
Cleaning products are eco-friendly
Desk
Energy-saving switches in guestrooms
Phone
Safe
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Children and extra beds

Children 2 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

The charges below are included in your overall room price:

New Year's Eve gala dinner fee
Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards and cash

This property uses a grey water recycling system and eco-friendly cleaning products

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-in: 3 PM—-5:30 AM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
This property accepts credit cards and cash.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
This property uses a grey water recycling system and eco-friendly cleaning products.

Additional information about polices, regulations, and more:

Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
Registered guests are the only ones allowed in guestrooms.
No rollaway or extra beds are available.

Property is also known as

Ocean Coral

Ocean Coral All Inclusive

Ocean Coral All Inclusive Puerto Morelos

Ocean Coral Puerto Morelos

Ocean Coral & Turquesa Hotel Puerto Morelos

Ocean Coral & Turquesa Riviera Maya, Mexico - Puerto Morelos

Ocean Coral Turquesa All Inclusive Puerto Morelos

Ocean Coral Turquesa Puerto Morelos

Ocean Coral Turquesa

Ocean Coral And Turquesa

Ocean Coral Turquesa All Inclusive

Ocean Coral & Turquesa All Inclusive Puerto Morelos

Ocean Coral & Turquesa All Inclusive All-inclusive property

Frequently asked questions

Will I find all-inclusive rates at Ocean Coral & Turquesa All Inclusive?

Ocean Coral & Turquesa All Inclusive is an all-inclusive resort and rates come with buffet and à la carte meals plus all onsite activities. Activities include tennis, volleyball, and water fitness classes.

How much does it cost to stay at Ocean Coral & Turquesa All Inclusive?

As of Jun 18, 2025, prices found for a 1-night stay for 2 adults at Ocean Coral & Turquesa All Inclusive on Jun 29, 2025 start from $242.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Ocean Coral & Turquesa All Inclusive?

Ocean Coral & Turquesa All Inclusive offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What can I see close to Ocean Coral & Turquesa All Inclusive?

Based on positive ratings, guests enjoy the property's walkable location in Puerto Morelos, and it's just steps from Arrecife de Puerto Morelos National Park. You'll also find Puerto Morelos Beach and Puerto Morelos Town Square within a short drive.

Is there parking available at Ocean Coral & Turquesa All Inclusive?

Yes, self parking is offered for free at the all-inclusive property. Accessible parking is also available for guests.

Is a spa located at Ocean Coral & Turquesa All Inclusive?

Despacio Spa is the property's spa and services include beach massages, body wraps, and couples treatments.

Does Ocean Coral & Turquesa All Inclusive include a casino on the premises?

No, Ocean Coral & Turquesa All Inclusive doesn't have a casino.

Will I find an indoor pool at Ocean Coral & Turquesa All Inclusive?

No, this property doesn't have an indoor pool; however, there are 4 outdoor pools and a hot tub.

What will couples enjoy most about a stay at Ocean Coral & Turquesa All Inclusive?

This beachfront all-inclusive property offers plenty of amenities for couples including 4 outdoor pools, a poolside bar, and 10 restaurants.

Are there hot tubs at Ocean Coral & Turquesa All Inclusive?

Yes, this all-inclusive property has a spa tub.

Does Ocean Coral & Turquesa All Inclusive have a restaurant with a breakfast menu?

Yes, Ocean Coral & Turquesa All Inclusive has 10 restaurants, and serves breakfast for a surcharge.

Will Ocean Coral & Turquesa All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Ocean Coral & Turquesa All Inclusive.

Are there connecting rooms at Ocean Coral & Turquesa All Inclusive?

No, this all-inclusive property doesn't feature connecting guestrooms.

How far is the airport from Ocean Coral & Turquesa All Inclusive?

The closest major airport to Ocean Coral & Turquesa All Inclusive is Cancun Intl. Airport (CUN), which is 14.5 mi away (23 minutes by car). Another top airport is Cozumel Intl. Airport (CZM), which is around 25.9 mi away.

Are there rooms with balconies at Ocean Coral & Turquesa All Inclusive?

Yes, every guestroom at Ocean Coral & Turquesa All Inclusive comes with a furnished balcony with some featuring ocean or garden views.

Ocean Coral & Turquesa All Inclusive Reviews

8.4

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

6/10 Okay

Humberto

Traveled with group, Traveled with family

May 31, 2025

Liked: Cleanliness, amenities, property conditions & facilities

I was sadly disappointed by the conditions of the beach, the presentations of the beach where of a beautiful clean beach and the reality was quite the opposite.

Stayed 5 nights in May 2025

10/10 Excellent

Christopher, Humble

Traveled with partner

May 25, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Excellent stay and amenities. Lots of dining options. Only negative was a lot of beach seaweed due to time of year

Stayed 3 nights in May 2025

10/10 Excellent

Lisa Marie

Traveled with family

May 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was friendly and the resort was very nice.

Stayed 6 nights in May 2025

10/10 Excellent

Lori Kay

Mar 30, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Had a wonderful time!

Stayed 4 nights in Mar 2025

6/10 Okay

Amy Cathleen

Traveled with family

Mar 22, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The property is very clean people cleaning at all hours of the day and night . I did not like a lot of things, especially being harassed to purchase a timeshare, there was a letter placed in our door about leaking water into the room below us, and they needed to do maintenance in a room for three hours. I feel that we should’ve been upgraded to a different room and this was not even a suggestion or anything was given for compensation of the inconvenience. We were told that there was a shuttle that was going to a tequila tasting, jewelry shop, and two hours at the mall. This was deceiving as we went to a cheap gift shop not a mall. We would not have gone and wasted our time. As we wanted to go to an actual shopping mall with more than one store. Upon checkout Josue could not get the card reader to work and we were in a hurry for airplane just took an extra amount of time and it ended up having cash for the spa services they were extremely overpriced. I feel if he couldn’t get the card reader working after 20 minutes then it should’ve been his issue after he tried more than one card reader. The spa services I received I did not feel were enough treatment on my face for the facial. I definitely feel that the hotel did not care about all this.

Stayed 4 nights in Mar 2025

10/10 Excellent

Carolyn

Traveled with group, Traveled with family

Mar 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was absolutely outstanding. Pool with the swim up bar was full of activities and the entertainment team was incredible. Food was good, layout of the resort was wonderful too. Was in our top 3 favorite resorts!

Stayed 7 nights in Feb 2025

10/10 Excellent

Simon

Traveled with family

Mar 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice place to take kids family relax you can find quiet or busy sports and then entertainment at night is a nice plus the food is written from average to good but it’s not inclusive so I didn’t have too much expectations. The grounds were kept very clean and the beach was lovely as well as the pools

Stayed 5 nights in Mar 2025

10/10 Excellent

Delmy

Traveled with family

Mar 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful resort. My husband and I celebrated our 40th anniversary and was given a free upgrade on our room which was very nice. We really enjoyed the late night music in the lobby with the duet group. Don’t remember her name, but had a beautiful voice and took a lot of requests. We are looking forward to returning for another stay in the near future. Thanks to everyone for making our holiday special.

Stayed 4 nights in Mar 2025

6/10 Okay

Michelle

Traveled with group

Mar 19, 2025

Liked: Cleanliness

Disliked: Staff & service

The service was not what it has been in the past.

Stayed 6 nights in Mar 2025

4/10 Poor

Michael

Traveled with partner

Mar 19, 2025

Liked: Cleanliness

Disliked: Amenities

the property seemed to be clean. the wait staff were friendly the beach was not usable because of the seaweed.the food in the restaraunts was not that good and small portions. we were not able to get into the 5 restaraunts because of limited seating and times. we had no hot water in the shower for 2 days. I would not return to this resort again. the ratings they show are false.

Stayed 5 nights in Mar 2025

10/10 Excellent

Monica

Traveled with group, Traveled with family

Mar 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is a beautiful property and well maintained. There's plenty of food options all through the day and night. If you want just a snack or a full meal. There are no limits to a sit down meal at a restaurant, as compared to other all inclusive restrict you to 3 sit down meals, as compared to a buffet meal. The pool bar, particularly Gustavo, was friendly and had an amazing mix of drinks up their sleeve. Overall a really good vacation at this resort, worth every $.

Stayed 7 nights in Mar 2025

10/10 Excellent

Stacy

Traveled with family

Mar 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was wonderful and worked really hard… you could tell they have to put up with a lot of bad tourists so if you treat them with respect and kindness they do the same to you

Stayed 4 nights in Mar 2025

8/10 Good

Angelena Lee

Traveled with partner, Traveled with family

Mar 18, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Really loved this property and definitely would've given it five stars, had it not been for a very bad encounter at Ocean Burger, When we arrived, the entire area was roped off. I saw an open entrance on the backside and assumed that was correct. As soon as we entered in that way, the waiter, Francisco, aggressively threw his hands at us, and pointed to the other entrance, which as I said was roped off. A completely inappropriate response, as there was no signage stating to wait there. We then sat down and he came to take our order. We began by giving him a drink order, he then rudely interrupted us and said he was only there to take food orders. Again something we had no way of knowing.my husband then began to place our orders as he usually orders for the whole table and Francisco put his hand up to him and looked at me and pointed as though he needed me to order first. The last and final straw was when my daughters came to meet us. One of them had a swimsuit on with a dress swimsuit cover-up. He would not let her in. Even though directly next to us was a women eating wearing a bikini with no cover up. This was the last straw and I was furious by this point and let him know. He then told me I needed to calm down. After he treated us like dirt for a half hour and then was rude to my teenage daughters. That I won't stand for. Miguel at Ocean Burger, however, was a delight, as was every other member of the staff. But in all honesty. Francisco soured our entire experience.

Stayed 3 nights in Mar 2025

6/10 Okay

Terri

Mar 17, 2025

Liked: Staff & service, amenities

Would rather be on a bus line or be able to walk to other places!

Stayed 6 nights in Mar 2025

10/10 Excellent

Trenten

Mar 17, 2025

Stayed 4 nights in Feb 2025

8/10 Good

John

Traveled with family

Mar 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Really enjoyed our stay at the Ocean Coral & Turquesa. The food was decent - Mexican was definitely our favourite. Had Expedia VIP benefits and got an upgrade to a renovated room (lovely), late checkout and a concierge who booked our restaurant reservations each night. That was awesome because I was a bit nervous after reading reviews that people couldn’t get reservations. We never once had an issue and ate in a different restaurant each night. The late checkout was nice. The hotel staff were awesome, super friendly and quite accommodating. We used the bowling facility and had a massage/reflexology session that was awesome. The pools were great - we didn’t have privilege and were all adults so we had access to two pools - one with the swim up bar and the other quieter pool. No complaints. It’s a bit tough to get a pool chair - people reserve them with towels early and they’re all spoken for by 7:30 am (even though there is a policy not to). The beach was really nice. Lots of activities - we were sceptical but the silent dance party was so fun! Overall our stay was great and I would go back again.

Stayed 7 nights in Mar 2025

8/10 Good

Neftali

Mar 17, 2025

Stayed 4 nights in Mar 2025

8/10 Good

Barry William

Traveled with partner

Mar 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

On the whole the property is very good, clean, well maintained and very good food choice. What we didn't like was that the staff did not follow the policy of removing towels from sun loungers after half an hour of non-use. This meant many sun loungers sat for hours not being used, yet were unavailable to those that needed them. There were not enough available to everyone.

Stayed 11 nights in Feb 2025

8/10 Good

Joanna

Traveled with family

Mar 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

For the most part my experience was excellent, the resort had many dining options to choose from. The bartenders and waiting staff were excellent. There were three pools to benefit all age groups. The beach however, was a disappointment. As much as they tried to keep it clean from the seaweed it was everywhere. I went there for the beach however ended up by the pool all week. The main buffet staff was OK but we had to ask for beverages and cutlery every time we went to the buffet. We felt a bit ignored, I believe that is something they need to improve on. Overall, we had a good time and the kids had lots of fun at the pool.

Stayed 7 nights in Mar 2025

10/10 Excellent

Mariya

Mar 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Mar 2025

10/10 Excellent

Xochilt Marina

Mar 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Mar 2025

10/10 Excellent

Darryl John, Mississauga

Traveled with group, Traveled with family

Mar 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hi, we had a very nice vacation at this resort. All the staff were extremely friendly and went the extra mile to make sure we were all well taken care of. Gustavo in the pool bar was excellent and even when very busy made sure everyone was always taken care of quickly and with a wide selection. Reception staff were always willing to help with any questions from getting us checked in and out efficiently, with currency exchange requests, and with requests for fixing issues in the room when requested. The room itself was very spacious and comfortable, including the balcony and beds. Some areas that could be improved was ensuring all buildings have working elevators (our building was out of service but we saw many others in service), the teen room was under maintenance so not available and would have been great when it rained or during peak day sun. In addition, the water pressure was sometimes spotty in the evening especially the hot water, and one evening when our breaker needed resetting we were unable to reach the front desk by phone but were able to walk down and get assistance. Also, for restaurant reservations via the web portal, we found availability very challenging as it opened for selection at 8am but by 8:15a most spots were filled. the excellent concierge service to get booking for our larger group of 10 most days which was great. While most food was very good, we did find sometimes that it was blander than we were expecting though there was always a wide

Stayed 7 nights in Mar 2025

10/10 Excellent

Krista

Traveled with family

Mar 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This resort is beautiful and they really have considered everything. The hardworking staff put the 5th star on the map. For us, the service really made that difference; whether it was the fun bartenders like Juan, the knowledgeable sommelier Augusto, the hilarious hombres at the Italian Terrace, the super friendly cleaning ladies, the hardworking baristas at Mike's, every service experience was top notch. I need to give a special kudos to the Security Staff who were there to help me find something extremely precious to me at 5:30AM. We would definitely return to Oceans🤗

Stayed 5 nights in Mar 2025