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Ocean Coral & Turquesa All Inclusive

5.0 star property
Luxury property on the beach, with 3 outdoor pools
VIP Access

Choose dates to view prices

Photo gallery for Ocean Coral & Turquesa All Inclusive

Poolside bar
Couples treatment rooms, sauna, steam room, body treatments
Kayaking
Exterior
8 restaurants, breakfast, dinner served; local and international cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Hot Tub
  • Room service

Explore the area

View in a map
Super manzana 12, Lote 1-05, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪2 min walk‬
  • Place, Puerto Morelos Beach
    ‪16 min walk‬
  • Place, Puerto Morelos Town Square
    ‪11 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪32 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Privilege Master Suite

Privilege Master Suite | Premium bedding, free minibar, in-room safe, desk

Privilege Master Suite

7.6 out of 10
Good
(5 reviews)
  • 958 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Privilege Junior Suite Ocean View

Privilege Junior Suite Ocean View | Terrace/patio

Privilege Junior Suite Ocean View

  • 388 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Daisy Junior Suite Familiar

Premium bedding, free minibar, in-room safe, desk

Daisy Junior Suite Familiar

8.6 out of 10
Excellent
(45 reviews)
  • 387 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Daisy Junior Suite Familiar Sea View

Premium bedding, free minibar, in-room safe, desk

Daisy Junior Suite Familiar Sea View

7.8 out of 10
Good
(8 reviews)
  • 387 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Privilege Junior Suite Garden View

Premium bedding, free minibar, in-room safe, desk

Privilege Junior Suite Garden View

9.4 out of 10
Exceptional
(13 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Ocean View

Premium bedding, free minibar, in-room safe, desk

Junior Suite Ocean View

7.6 out of 10
Good
(52 reviews)
  • 388 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Garden View

Junior Suite Garden View | View from room

Junior Suite Garden View

8.4 out of 10
Very good
(223 reviews)
  • 387 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Privilege Royal Master

Privilege Royal Master | Premium bedding, free minibar, in-room safe, desk

Privilege Royal Master

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Privilege Honeymoon Suite

Privilege Honeymoon Suite | Premium bedding, free minibar, in-room safe, desk

Privilege Honeymoon Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Superior Deluxe

Premium bedding, free minibar, in-room safe, desk

Junior Suite Superior Deluxe

  • 387 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Superior Deluxe Sea View

Premium bedding, free minibar, in-room safe, desk

Junior Suite Superior Deluxe Sea View

10.0 out of 10
Exceptional
(1 review)
  • 388 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Family Suite -5 guests- Junior with Garden View

Premium bedding, free minibar, in-room safe, desk

Family Suite -5 guests- Junior with Garden View

  • 376 sq ft
  • Sleeps 4

View all photos for Family Suite -5 guests- Junior with Sea View

Premium bedding, free minibar, in-room safe, desk

Family Suite -5 guests- Junior with Sea View

  • 376 sq ft
  • Sea view
  • Sleeps 4

View all photos for Suite Superior with Garden View

Premium bedding, free minibar, in-room safe, desk

Suite Superior with Garden View

  • 581 sq ft
  • Sleeps 4

View all photos for Suite Superior with Sea View

Premium bedding, free minibar, in-room safe, desk

Suite Superior with Sea View

  • 581 sq ft
  • Sea view
  • Sleeps 4

View all photos for Suite Master with Sea View

Premium bedding, free minibar, in-room safe, desk

Suite Master with Sea View

  • 947 sq ft
  • Sea view
  • Sleeps 4

View all photos for Suite Master with Sea View

Premium bedding, free minibar, in-room safe, desk

Suite Master with Sea View

  • 947 sq ft
  • Sea view
  • Sleeps 4

View all photos for Suite Junior with Garden View

Premium bedding, free minibar, in-room safe, desk

Suite Junior with Garden View

  • 581 sq ft
  • Sleeps 2

View all photos for Suite Deluxe with Garden View

Premium bedding, free minibar, in-room safe, desk

Suite Deluxe with Garden View

  • 484 sq ft
  • Sleeps 4

View all photos for Suite Deluxe with Sea View

Premium bedding, free minibar, in-room safe, desk

Suite Deluxe with Sea View

  • 484 sq ft
  • Sea view
  • Sleeps 4

View all photos for Suite Premium with Garden View

Premium bedding, free minibar, in-room safe, desk

Suite Premium with Garden View

  • 484 sq ft
  • Sleeps 4

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El Beso Adults Only at Ocean Coral & Turquesa - All Inclusive

Puerto Morelos
  • Pool
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8.0 out of 10, Very Good, 628 reviews
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About the neighborhood

Puerto Morelos

Ocean Coral & Turquesa All Inclusive places you next to Arrecife de Puerto Morelos National Park and within a 15-minute walk of Puerto Morelos Beach. This 593-room, 5-star property welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and 8 restaurants.

What's nearby

  • Arrecife de Puerto Morelos National Park - 2 min walk - 0.1 miles
  • Puerto Morelos Beach - 16 min walk - 0.9 miles
  • Ojo de Agua Beach - 9 min drive - 2.5 miles
  • Puerto Morelos Town Square - 11 min drive - 2.9 miles
  • Moon Palace Golf Club - 20 min drive - 11.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

  • ‪Swim Up Bar - ‬5 min walk
  • ‪Bistro El Beso - ‬4 min walk
  • ‪Casa del Mar - ‬6 min walk
  • ‪Villa Marina - ‬7 min walk
  • ‪Route 66 - ‬5 min walk

About this property

Ocean Coral & Turquesa All Inclusive

Luxury property on the beach, with 3 outdoor pools
Guests of Ocean Coral & Turquesa All Inclusive have access to a full-service spa, 3 outdoor pools, and a children's pool. There's free parking and a shopping center shuttle. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and concierge services. Other amenities at this all-inclusive property include a 24-hour gym, a sauna, and outdoor tennis courts.
Guests can expect free WiFi and 50-inch LCD TVs with satellite channels. Beds sport premium bedding and bathrooms offer hair dryers. Other standard amenities include free minibar items, furnished balconies, and ceiling fans.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a hot tub, a sauna, and a 24-hour fitness center.

Children under 11 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Despacio Spa has 6 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and thalassotherapy.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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El Beso Adults Only at Ocean Coral & Turquesa - All Inclusive
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  • Hot Tub
  • All inclusive
  • Spa
8.0 out of 10, Very Good, 628 reviews
$288 nightly
The price is $288
Nov 19 - Nov 20
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Blue Moon (Adults Only)
  • Casa del Mar
  • Hacienda Los Girasoles
  • Route 66
  • Sensai

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 3 outdoor pools
  • Basketball
  • Beach volleyball
  • Children's pool
  • Free children's club
  • Full-service spa
  • Hot tub
  • Kayaking
  • Library
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 21 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Banquet hall
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Mosquito nets
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 2 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-5:30 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system and eco-friendly cleaning products.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

Property is also known as

Ocean Coral
Ocean Coral All Inclusive
Ocean Coral All Inclusive Puerto Morelos
Ocean Coral Puerto Morelos
Ocean Coral & Turquesa Hotel Puerto Morelos
Ocean Coral & Turquesa Riviera Maya, Mexico - Puerto Morelos
Ocean Coral Turquesa All Inclusive Puerto Morelos
Ocean Coral Turquesa Puerto Morelos
Ocean Coral Turquesa
Ocean Coral And Turquesa
Ocean Coral Turquesa All Inclusive
Ocean Coral & Turquesa All Inclusive Puerto Morelos
Ocean Coral & Turquesa All Inclusive All-inclusive property

Frequently asked questions

Will I find all-inclusive rates at Ocean Coral & Turquesa All Inclusive?

Ocean Coral & Turquesa All Inclusive is an all-inclusive resort and rates come with buffet and à la carte meals plus all onsite activities. Activities include tennis, volleyball, and water fitness classes.

How much does it cost to stay at Ocean Coral & Turquesa All Inclusive?

As of Nov 18, 2025, prices found for a 1-night stay for 2 adults at Ocean Coral & Turquesa All Inclusive on Dec 1, 2025 start from $270.66, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Ocean Coral & Turquesa All Inclusive?

Ocean Coral & Turquesa All Inclusive offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What can I see close to Ocean Coral & Turquesa All Inclusive?

Based on positive ratings, guests enjoy the property's walkable location in Puerto Morelos, and it's just steps from Arrecife de Puerto Morelos National Park. You'll also find Puerto Morelos Beach and Puerto Morelos Town Square within a short drive.

Will I be able to park at Ocean Coral & Turquesa All Inclusive?

Yes, self parking is offered for free at the all-inclusive property. Accessible parking is also available for guests.

Is a spa located at Ocean Coral & Turquesa All Inclusive?

Despacio Spa is the property's spa and services include beach massages, body wraps, and hydrotherapy.

Does Ocean Coral & Turquesa All Inclusive include a casino on the premises?

No, Ocean Coral & Turquesa All Inclusive doesn't have a casino.

Will I find an indoor pool at Ocean Coral & Turquesa All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools and a hot tub.

Is Ocean Coral & Turquesa All Inclusive good for couples?

This beachfront all-inclusive property offers plenty of amenities for couples including 3 outdoor pools, a poolside bar, and 8 restaurants.

Does Ocean Coral & Turquesa All Inclusive have a hot tub?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Ocean Coral & Turquesa All Inclusive have a restaurant with a breakfast menu?

Yes, Ocean Coral & Turquesa All Inclusive has 8 restaurants, and serves breakfast for a surcharge.

Will Ocean Coral & Turquesa All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Ocean Coral & Turquesa All Inclusive.

Are there connecting rooms at Ocean Coral & Turquesa All Inclusive?

No, this all-inclusive property doesn't feature connecting guestrooms.

How far is the airport from Ocean Coral & Turquesa All Inclusive?

The closest major airport to Ocean Coral & Turquesa All Inclusive is Cancun Intl. Airport (CUN), which is 14.5 mi away (23 minutes by car). Another top airport is Cozumel Intl. Airport (CZM), which is around 25.9 mi away.

Can I book a room with a balcony at Ocean Coral & Turquesa All Inclusive?

Yes, every guestroom at Ocean Coral & Turquesa All Inclusive comes with a furnished balcony with some featuring ocean or garden views.

Reviews

Ocean Coral & Turquesa All Inclusive Reviews

8.4

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 1348 out of 2684 reviews
Rating 8 - Good. 726 out of 2684 reviews
Rating 6 - Okay. 346 out of 2684 reviews
Rating 4 - Poor. 150 out of 2684 reviews
Rating 2 - Terrible. 114 out of 2684 reviews

Reviews

10/10 Excellent

Audra

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
This is a beautiful resort! The staff, food and drinks are incredible! Eduardo and Alejandro seriously are AMAZING! It could benefit from some updates but we had the absolute best time!!! I would definitely recommend it!
Stayed 7 nights in Oct 2025

6/10 Okay

Sundeep

Traveled with group
Liked: Cleanliness
Room
Stayed 3 nights in Oct 2025

10/10 Excellent

Savannah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband & I came here for our honeymoon and had the time of our lives. The staff is incredible! Highly highly recommend!!
Stayed 7 nights in Aug 2025

6/10 Okay

Christian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I would say the food was the biggest thing of desire. Most of the time food felt stale or left out for a bit. Especially the room service. The service was amazing very attentive and kind.
Stayed 5 nights in Aug 2025

8/10 Good

lisa, The Bronx

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great especially Gustavo in the swim up pool bar always happy and willing to make you smile very polite and friendly need more staff like him. What I didn’t like was the free spa they offer you if you take a tour of the upper classy side because when you decided no the attitude changes from the staff. So please be aware not to do this just for a 20 min spa
Stayed 6 nights in Aug 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time. Staff were very nice and friendly
Stayed 6 nights in Aug 2025

6/10 Okay

Ryan Adam

Liked: Staff & service
Fan was loud in the room,
Stayed 7 nights in Aug 2025

10/10 Excellent

Krishna Prasad, Brampton

Liked: Cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I loved the resort!!!Food was great! Staff was very helpful!!
Stayed 4 nights in Aug 2025

10/10 Excellent

Talal

Traveled with family
Liked: Cleanliness, staff & service, amenities
Rooms are very clean which is nice. Most staff are very friendly. 3/4 pools are not great. Food was really good.
Stayed 4 nights in Aug 2025

6/10 Okay

treasa

Stayed 4 nights in Aug 2025

10/10 Excellent

Yeseong

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time no complaints even got a free upgrade to the honeymoon suite
Stayed 4 nights in Aug 2025

6/10 Okay

Ernesto

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Es un hotel que necesita renovación, los baños están viejos y se nota la suciedad en ellos. El servicio de los dependientes no es el mejor, en la mayor parte de la instalación no sientes que estás de vacaciones son pocos los dependientes que te dan una atención 5 estrellas, incluso le trasmitimos nuestra preocupación a uno de los muchachos de la carpeta del hotel y este nos dijo que no compartía nuestra opinión a pesar de manifestarle hechos concretos que nos habían sucedido. La piscina principal siempre estuvo sucia y turbia, según ellos por la cantidad de personas lo cual no es cierto. En el lobby un calor que se torna insoportable, los ventiladores que hay solo están en el área donde realizan ventas, los turistas no tienen ese privilegio. En mi opinión no son merecedores de la categoría de 5 estrellas deben trabajar mucho para lograr que los visitantes se sientan a gusto en la instalación.
Stayed 5 nights in Aug 2025

6/10 Okay

Asri

Food Options are poor. Restaurant food quality not great esp, the Japanese Rest- very poor quality. Housekeeping staff still gets in to clean room even DND sign is hanged outside. Activities in the resort is very limited. Bowling and gaming lounge is very hot- poor AC system.
Stayed 9 nights in Aug 2025

6/10 Okay

Juan Carlos

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No nightlife
Stayed 6 nights in Aug 2025

8/10 Good

Jaylen

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay!
Stayed 3 nights in Jul 2025

10/10 Excellent

Gilbert John, Edam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Michelle Daniela

Stayed 4 nights in Aug 2025

8/10 Good

Gina Marie Sirianni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Everybody was very friendly
Stayed 4 nights in Aug 2025

4/10 Poor

hanna

Traveled with family
Disliked: Staff & service, amenities
I booked this hotel through Expedia for 2 adults and 1 child. When we arrived, the hotel claimed the booking was for 2 adults only and forced us to pay extra for our child to stay. This was very upsetting, especially since I clearly selected 1 child when booking. Expedia told me they would contact the hotel and get back to me with an update — but they never followed up. In the end, we had no choice but to pay the extra fee out of pocket. The worst part is when the receptionist gave us standard room when we upgraded the room by paying extra which I had a proof to show him. He made nonsense excuses so we had to talk with a manager to sort it out. While the room and facilities were fine, the booking process and communication were extremely poor. Guests should be aware to double-check their confirmation details and be cautious when booking through third parties. I felt misled and unsupported throughout the process.
Stayed 6 nights in Jul 2025

8/10 Good

Ahmed Akram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at this 5,star hotel and overall had a pleasant experience. The location was excellent, close to major attractions and public transportation. The check-in process was smooth, and the staff were friendly and helpful throughout my stay. The room was clean, spacious, and well-furnished, with comfortable bedding and modern amenities. The housekeeping service was consistent, and fresh towels were provided daily. The Wi-Fi connection was stable, and the air conditioning worked perfectly. Breakfast offered a good variety of options, and the quality of the food was satisfying. The hotel facilities, including the gym and swimming pool, were well-maintained. While most aspects were positive, there is room for improvement in soundproofing, as noise from the hallway could be heard at night. Additionally, the price felt slightly high compared to similar hotels in the area. Overall, I would recommend this hotel for travelers seeking comfort, convenience, and good service.
Stayed 2 nights in Aug 2025

10/10 Excellent

ivelina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re looking for an stress-free getaway where everything is taken care of, this is the place. We can’t wait to come back!
Stayed 7 nights in Aug 2025

10/10 Excellent

Martin

Stayed 8 nights in Jul 2025

10/10 Excellent

Chintan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent stay at this resort! The staff and service were outstanding—always friendly, attentive, and professional. Room service was prompt and high quality, and the overall amenities were impressive, especially the bars and restaurants. The coffee shop was another highlight, offering great service and convenient hours. The food in the main cafeteria was delicious with plenty of options, which made meals enjoyable. However, I was a bit disappointed with the vegetarian offerings. Some dishes were mislabeled, and I even found meat in an item marked vegetarian. When I brought this to the on-site manager’s attention, he apologized but unfortunately did not have the chef re-make the dish. Aside from that incident, everything else about the stay was wonderful. I would still highly recommend this resort for its exceptional hospitality, comfort, and amenities—just be cautious if you have dietary restrictions.
Stayed 5 nights in Jul 2025

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