Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Property class: 5 and above

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Photo gallery for Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

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Sports facility
Interior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub

Explore the area

View in a map
Zona Costera K256, Akumal, QROO, 77710
  • Place, Akumal Beach
    ‪3 min drive‬
  • Place, Akumal Ecological Center
    ‪3 min drive‬
  • Place, Riviera Maya Golf Club
    ‪5 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪87 min drive‬

Room options

Deluxe Junior Suite

8.0 out of 10
Very good
(444 reviews)
  • Garden view
  • 559 sq ft
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Deluxe Junior Suite Quadruple

7.8 out of 10
Good
(17 reviews)
  • Garden view
  • 559 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Junior Suite Single

8.4 out of 10
Very good
(30 reviews)
  • Garden view
  • 559 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

Suite Deluxe With Garden View

  • Garden view
  • 559 sq ft
  • Sleeps 5

Deluxe Junior Suite Ocean View

8.4 out of 10
Very good
(41 reviews)
  • Ocean view
  • 559 sq ft
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Mini Suite

7.0 out of 10
Good
(11 reviews)
  • Garden view
  • 775 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Deluxe Junior Suite Ocean View Quadruple

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 559 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Mini Suite Quadruple

  • Garden view
  • 775 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

About the neighborhood

Akumal

Located 2.8 mi (4.5 km) from Akumal Beach, Grand Sirenis Riviera Maya Resort & Spa - All Inclusive is within a 10-minute drive of other popular attractions like Cenote Azul. This 934-room, 5-star property has 3 outdoor pools along with private in-room hot tubs and 10 restaurants.

What's nearby

  • Hekab Be Biblioteca - 3 min drive - 2.9 miles
  • Akumal Beach - 3 min drive - 3.1 miles
  • Akumal Ecological Center - 3 min drive - 3.1 miles
  • Riviera Maya Golf Club - 5 min drive - 5.5 miles
  • Cenote Azul - 5 min drive - 6.2 miles

Getting around

  • Cancun Intl. Airport (CUN) - 68 min drive

Restaurants

  • ‪Pueblito Lindo - ‬13 min walk
  • ‪Xtra Time Sport Bar - ‬2 min drive
  • ‪La Hacienda - ‬2 min drive
  • ‪Oishi Japanese Restaurant - ‬12 min walk
  • ‪Lobby Bar White Sand - ‬20 min walk

About this property

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive features a private beach, a full-service spa, and 3 outdoor pools. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with concierge services and luggage storage. Other amenities at this all-inclusive property include a lazy river, a children's pool, and a gym.
Guests can expect 50-inch Smart TVs with cable channels and Netflix. Bathrooms offer jetted tubs, hair dryers, and designer toiletries. Private hot tubs, free minibar items, and balconies are also available.
A private beach, a health club, and complimentary bicycles are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a lazy river, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 17 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 bars/lounges
  • 10 restaurants
  • 2 beach bars
  • 2 coffee shops/cafes
  • 3 poolside bars
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Butchers
  • Carnal
  • Lima
  • Oishii
  • The Park

Things to do

  • 2 outdoor pickleball courts
  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Ecotours
  • Evening entertainment
  • Foosball table
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Kayaking
  • Lazy river
  • Music library
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • Table tennis
  • Tennis

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room sofa bed
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 17 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 18 buildings
  • 3 floors
  • Built in 2006
  • Communal living room
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Renovated entire property - December 2024
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 15

Special check-in instructions

Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Unlimited a la carte themed dining is available by reservation only, and is subject to availability. Reservations can be made upon arrival. This property enforces a dress code in the themed dining venues.

Access methods

Staffed front desk, key retrieval

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 3.15 per accommodation, per night. This tax does not apply to children under 12 years of age.
  • Sanitation services: USD 4.73 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out fee: USD 15 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

Property is also known as

All Inclusive Grand Sirenis Riviera Maya
Grand Riviera Maya Sirenis
Grand Sirenis All Inclusive
Grand Sirenis Riviera
Grand Sirenis Riviera Maya Resort All Inclusive Akumal
Grand Sirenis Riviera Maya Akumal
Grand Sirenis Riviera Maya Resort All Inclusive
Grand Sirenis Riviera Maya All Inclusive Akumal
Grand Sirenis Riviera Maya All Inclusive Solidaridad
Grand Sirenis Riviera Maya Solidaridad
Grand Sirenis Riviera Maya All Inclusive Kantenah
Sirenis Riviera Maya Inclusiv
Grand Sirenis Riviera Maya Resort Spa All Inclusive
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Akumal

Frequently asked questions

Are there all-inclusive options at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive is an all-inclusive resort and rates come with buffet and à la carte meals plus many onsite activities. Activities include snorkeling, kayaking, and soccer.

Are free cancellation options available at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

What can I see near Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

This property is located in Akumal, close to Half Moon Bay, Akumal Beach, and Riviera Maya Golf Club. You'll also find Yal-ku Lagoon and Xpu-ha Beach nearby.

Is parking available on site at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Yes, self parking is offered for free at the property.

Is a spa located at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

There is a full-service spa available for guests to enjoy and services include beach massages, couples treatments, and body wraps.

Does Grand Sirenis Riviera Maya Resort & Spa - All Inclusive have luxury amenities?

Yes, guests can indulge in luxuries such as a private hot tub, a private beach, and an ocean-view restaurant at this property.

Does Grand Sirenis Riviera Maya Resort & Spa - All Inclusive have a casino on the premises?

No, Grand Sirenis Riviera Maya Resort & Spa - All Inclusive doesn't have a casino.

Is there an indoor pool at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools and a hot tub.

What do couples enjoy most about Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

This waterfront property offers many amenities for couples, including a private hot tub as well as a private beach and 2 beach bars.

Are there hot tubs at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

No, but all guestrooms at this property have jetted bathtubs.

Does Grand Sirenis Riviera Maya Resort & Spa - All Inclusive have a restaurant with a breakfast menu?

Yes, Grand Sirenis Riviera Maya Resort & Spa - All Inclusive has 10 restaurants, and serves free buffet breakfast each morning.

Does Grand Sirenis Riviera Maya Resort & Spa - All Inclusive allow pets to stay for free?

No, pets aren't allowed at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive though service animals are welcome.

Are there connecting rooms at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

No, this property doesn't feature connecting guestrooms.

Where is the closest airport to Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

The closest major airport to Grand Sirenis Riviera Maya Resort & Spa - All Inclusive is Cozumel Intl. Airport (CZM), which is about 24.7 mi away. Another top airport is Tulum Intl. Airport (TQO), which is around 29.5 mi away.

Are there rooms with balconies that I can book at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Yes, every guestroom at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive comes with a balcony and some offer ocean and garden views.

Does Grand Sirenis Riviera Maya Resort & Spa - All Inclusive have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive.

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 379 out of 629 reviews
Rating 8 - Good. 137 out of 629 reviews
Rating 6 - Okay. 61 out of 629 reviews
Rating 4 - Poor. 26 out of 629 reviews
Rating 2 - Terrible. 26 out of 629 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Amanda

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff was awesome, and grounds were beautifully maintained. Food was a bit of a let down as it was always cold in the buffets. Not a big deal but just a bummer when you want hot eggs and they are colder than the yogurt.
Stayed 8 nights in Jan 2026

10/10 Excellent

William, Athens

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, excellent staff, great location, great on site restraunts. Would recommend to a friend.
Stayed 7 nights in Dec 2025

10/10 Excellent

Jana

Stayed 7 nights in Jan 2026

8/10 Good

Kimberly Ann

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and comfy, friendly staff, lots of options at the buffet (keep an eye on times of when they’re open so you don’t miss it), was surprised to only get 3 al la cartes while staying for 7 days. Last time I went to a resort, you could book one every night. All in all, would recommend!
Stayed 7 nights in Jan 2026

10/10 Excellent

Katrina Marie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, well kept property, clean rooms. Lots of different activities. We did not travel with children however they have so much for the kids we would return to this property and bring our children with
Stayed 5 nights in Jan 2026

10/10 Excellent

Vickie

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, beautiful resort, lots of wildlife
Stayed 8 nights in Jan 2026

2/10 Terrible

Adam

Stayed 6 nights in Jan 2026

8/10 Good

Donald

Stayed 5 nights in Jan 2026

8/10 Good

Didier

Stayed 6 nights in Jan 2026

8/10 Good

Bunny

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Just had a great stay at the Grand Sirenis. We traveled with a group of 8, one of whom was wheelchair bound, and found the resort to be accessible, and employees to be accommodating. She was able to get everywhere in the resort in her chair, although sometimes having to travel a bit out of the way to take an accessible route. The resort was very beautiful and extremely clean…rooms were cleaned daily, as long as you turned your housekeeping light on, and the common areas (beach area, restaurants, building lobbies, pools, even roads/paths) were maintained very regularly and felt very sanitary. There was always something going on - contests/games at the pool, a band on the beach, wonderful paella or other Mexican specialties being cooked beachside, etc… and food/drinks are available most hours of the day. We really enjoyed our stay. Four star review is for a few reasons. Nothing that would make me tell someone not to go, but might deter us from going back if we can find accommodations elsewhere: - pools were freezing and no hot tubs. Despite the 80° temps and sunshine every day, the pools were very cold, including the lazy river AND the two small pools within the large pool that look like hot tubs (jets and all) but are just as cold as all the others. - pools all close at dusk. No night swimming, - reservations were nearly impossibly. We had a large group but couldn’t get reservations even when we divided. Buffet was always avail but just ok food there.
Stayed 5 nights in Jan 2026

10/10 Excellent

Oliver

Stayed 8 nights in Dec 2025

10/10 Excellent

Talan

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice, everything was amazing
Stayed 8 nights in Jan 2026

10/10 Excellent

Vaine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This resort truly exceeded our expectations. The Wi-Fi was excellent, and we loved the evening concerts, which added such a special atmosphere to our stay. The design of the resort is absolutely gorgeous and very well thought through—despite the resort hosting many guests, it never felt crowded. Only at the buffet could you occasionally sense how many people were there, but everywhere else there was so much space that it always felt calm and comfortable. One of my favorite parts was sharing the resort with the incredible wildlife living in the surrounding jungle. We saw iguanas, coatis, monkeys, and sereques every day—it was amazing to coexist so closely with these animals. The walking trails throughout the property are beautiful and perfect for relaxing strolls. The staff were exceptionally well trained, warm, and courteous, making the experience feel truly five-star. The buffet was outstanding, with an impressive variety of delicious food and new options every day, including plenty of vegetarian choices. Even the presentation stood out—you can tell you’re in a luxury resort by the beautiful dishes the food is served on, honestly nicer than what I have at home. Overall, the service and food are outstanding, and this resort delivers a true five-star experience in every detail.
Stayed 7 nights in Jan 2026

10/10 Excellent

Ryan

Stayed 5 nights in Jan 2026

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was great. All the staff were so friendly and attentive. Alfred was our concierge and did such a wonderful job taking care of us. We will definitely go back for another vacation.
Stayed 7 nights in Jan 2026

8/10 Good

Lindsay

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was great! Didn’t get a king size bed unfortunately. Room service was hit and miss when we got it or not. Staff were all wonderful. Not allowed to bring food out of the buffets which was annoying
Stayed 7 nights in Jan 2026

4/10 Poor

Cindy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Clean place, beautiful property but over priced Staff doesn't really care, room service basically doesn't exist, quantity of drinks not there, quantity of food poor. 😤 And night life NONE! 🌃
Stayed 8 nights in Dec 2025

8/10 Good

Sidney

Stayed 10 nights in Dec 2025

10/10 Excellent

Anastasiia

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stuff and hotel!
Stayed 9 nights in Nov 2025

10/10 Excellent

Sidia Galdamez

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Hey! I’m not used to write a review even though I like to read them before we book a trip but this time its different it was really good, whoever is interested in my comment, we stayed for the first time at Grand Sirenis resort Hotel in Riviera Maya M. we was looking for a resort to have a lots fun and activities for my 5 years old twins we found this one we like it at first we saw they have a Lazy river wish it was the most amazing spot I have no words to describe how we feels how I’m feeling after we went we had a great experience there, the employees are amazing all of them, they are Kind,humble,sweet,helpful, caring and very friendly people, I’m not joking it’s the most amazing place we ever went, they make us feels like Home. we visited others Hotels resorts nothing compares with Grand Sirenis we are really happy with it,we loves it, we will go back soon I recommend 100% for couples and families with smalls kids or whoever would like to just relax and having a good time. Thank you! For everything Grand Sirenis Riviera Maya spa and resort.
Stayed 12 nights in Dec 2025

10/10 Excellent

Calvin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Alfred is an amazing concierge to work with and was able to get reservations for restaurants we wanted to go to with our limited time. All of the Staff were amazing from house keeping, beverage services, bartenders, spa staff, and more. My wife received a massage on the beach and she said it was amazing! They had plenty to do on sight and plenty to see for the time were there. Everyone was very accommodating to anything that was needed and there weren’t any weird hidden fees they didn’t tell you up front about. Buffets were great in our opinion, they had plenty of variety and the waiters were on point. I would very much enjoy going back and spending longer there in the future!
Stayed 3 nights in Jan 2026

10/10 Excellent

Rachel, FPO

Gr
Stayed 5 nights in Dec 2025

10/10 Excellent

Shae-Lynn

Stayed 6 nights in Dec 2025

8/10 Good

Jose S

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our concierge Alfred was very helpful. we ran into a couple of speedbumps during our stay and Grand Sirenis Riviera Maya Resort & Spa was very supportive
Stayed 12 nights in Dec 2025

8/10 Good

Qiang

The property inself
Stayed 9 nights in Dec 2025