Hilton Cancun, an All-Inclusive Resort

4.5 star property
Beachfront property with 2 outdoor pools and free water park access

Choose dates to view prices

Photo gallery for Hilton Cancun, an All-Inclusive Resort

2 outdoor pools, sun loungers
Property video
2 outdoor pools, sun loungers
Restaurant
1 bedroom, hypo-allergenic bedding, in-room safe, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

View in a map
Highway 307, Cancun, QROO, 77500
  • Place, Xoximilco
    ‪12 min drive‬
  • Place, Moon Palace Golf Club
    ‪13 min drive‬
  • Place, Petempich Bay
    ‪25 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪20 min drive‬

Room options

DELUXE OCEAN FRONT ONE BEDROOM SUITE-KING BED

9.4 out of 10
Exceptional
(3 reviews)
  • 860 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

OCEAN VIEW ONE KING BED GUESTROOM

9.0 out of 10
Wonderful
(35 reviews)
  • 430 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

OCEAN VIEW TWO QUEEN BEDS GUESTROOM

8.8 out of 10
Excellent
(93 reviews)
  • 430 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

OCEAN FRONT ONE BEDROOM PARLOR SUITE-KING BED

  • 1640 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

PRESIDENTIAL 2 BEDROOM SUITE

  • 2100 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

SUNSET VIEW ONE KING BED GUESTROOM

9.0 out of 10
Wonderful
(53 reviews)
  • 430 sq ft
  • Valley view
  • Sleeps 3
  • 1 King Bed

SUNSET VIEW TWO QUEEN BEDS GUESTROOM

9.0 out of 10
Wonderful
(104 reviews)
  • 430 sq ft
  • Valley view
  • Sleeps 4
  • 2 Queen Beds

FAMILY 2 BEDROOM SUITE-KING BED-2 QUEEN BEDS

9.6 out of 10
Exceptional
(13 reviews)
  • 860 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed

OCEAN FRONT ONE BEDROOM MASTER SUITE-KING BED

  • 830 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

OCEAN FRONT ONE BEDROOM SUITE - KING BED

9.4 out of 10
Exceptional
(9 reviews)
  • 830 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

SWIM UP POOL VIEW TWO QUEEN BEDS GUESTROOM

9.2 out of 10
Wonderful
(44 reviews)
  • 430 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Double Room Superior with Sea View

8.0 out of 10
Very good
(1 review)
  • 430 sq ft
  • Sleeps 4

Double Room Superior with Sea View

  • 430 sq ft
  • Sleeps 3

Suite

  • 828 sq ft
  • Sleeps 3

SWIM UP POOL VIEW ONE KING BED GUESTROOM

8.4 out of 10
Very good
(9 reviews)
  • 430 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

ONE KING BED GUESTROOM MOBILITY ACCESSIBLE

8.6 out of 10
Excellent
(8 reviews)
  • 430 sq ft
  • Valley view
  • Sleeps 3
  • 1 King Bed

OCEAN FRONT ONE BEDROOM SUITE - TWO QUEEN BED

7.0 out of 10
Good
(2 reviews)
  • 830 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

CONNECTING SUNSET VW W/1KING OR 2 QUEENS

7.0 out of 10
Good
(4 reviews)
  • 430 sq ft
  • Valley view
  • Sleeps 6
  • 2 Queen Beds OR 1 King Bed

CONNECTING OCEAN VW W/1KING OR 2 QUEENS

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds OR 1 King Bed

HIGH FLOOR OCEAN VIEW ONE KING BED GUESTROOM

  • 430 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

OCEAN FRONT CORNER ONE KING BED GUESTROOM

  • Ocean view
  • Sleeps 3
  • 1 King Bed

HIGH FLOOR OCEAN VIEW TWO QUEEN BEDS GUESTROOM

  • 430 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

OCEAN FRONT CORNER TWO QUEEN BEDS GUESTROOM

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Bay View (Sunset View)

  • Sleeps 4
  • 1 King Bed

Double Room Standard

  • 430 sq ft
  • Sleeps 3

Double Room Standard with View

  • 430 sq ft
  • Sleeps 3

Double Room Superior with Sea View

  • 430 sq ft
  • Sleeps 3

Double Room Superior with Sea View

  • 430 sq ft
  • Sleeps 4

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About the neighborhood

Cancun

Hilton Cancun, an All-Inclusive Resort places you next to West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park. This 714-room, 4.5-star property has 2 outdoor pools along with a private beach and a free water park.

What's nearby

  • Xoximilco - 12 min drive - 4.9 miles
  • Moon Palace Golf Club - 13 min drive - 5.3 miles
  • Riviera Cancun Golf Resort - 22 min drive - 8.9 miles
  • Puerto Morelos Beach - 23 min drive - 12.4 miles
  • Petempich Bay - 25 min drive - 10.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪Agave Mexican Cuisine - ‬17 min drive
  • ‪Diamond Club Bar - ‬17 min drive
  • ‪the cave - ‬17 min drive
  • ‪Grand Lobby Bar - ‬14 min drive
  • ‪Boulangerie - ‬15 min drive

About this property

Hilton Cancun, an All-Inclusive Resort

Beachfront property with 2 outdoor pools and free water park access
Hilton Cancun, an All-Inclusive Resort features a private beach, 2 outdoor pools, and a free water park. You can take advantage of free valet parking if you drive. Front-desk staff can answer questions 24/7, and assist with concierge services, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this all-inclusive property include a children's pool, a 24-hour gym, and a steam room.
Guests can expect to find free WiFi. Bathrooms have hair dryers and bathrobes. Other standard amenities include coffee makers, laptop-compatible safes, and ironing boards.
A private beach and a complimentary water park with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured valet parking on site

Food and drink

  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Azulinda Lobby Bar
  • Azulinda Market & Cafe
  • La Luce
  • Maxal
  • Vela Food Hall

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park
  • Kayaking
  • Outdoor pool (guest access)
  • Paddleboard
  • Playground
  • Steam room
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free water park access
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 7 floors
  • Banquet hall
  • Built in 2021
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 1540 per accommodation (varies based on length of stay)
  • Dogs only
  • 1 total (51 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Children and extra beds

  • Free rollaway/extra beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: MXN 1540 per accommodation (varies based on length of stay)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Cancun an All Inclusive Resort
Hilton Cancun, an All-Inclusive Resort Cancun
Hilton Cancun, an All-Inclusive Resort All-inclusive property

Frequently asked questions

Are there all-inclusive rates at Hilton Cancun, an All-Inclusive Resort?

Hilton Cancun, an All-Inclusive Resort is an all-inclusive resort and rates come with all meals. Activities include volleyball, water fitness classes, and access to onsite nightclubs.

How much does it cost to stay at Hilton Cancun, an All-Inclusive Resort?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Hilton Cancun, an All-Inclusive Resort on Oct 31, 2025 start from $399.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Hilton Cancun, an All-Inclusive Resort?

Hilton Cancun, an All-Inclusive Resort offers free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

What's there to do within easy reach of Hilton Cancun, an All-Inclusive Resort?

This property is located in Cancun and just steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park. You'll also find Go Grand Outlet Riviera Maya and Grand Outlet Riviera Maya within a short drive.

Is there parking available at Hilton Cancun, an All-Inclusive Resort?

Yes, secured valet parking is offered for free at the all-inclusive property.

Does Hilton Cancun, an All-Inclusive Resort include a casino on the premises?

No, Hilton Cancun, an All-Inclusive Resort doesn't have a casino.

Is there an indoor pool at Hilton Cancun, an All-Inclusive Resort?

No, this property doesn't have an indoor pool; however, there are 2 outdoor pools.

What amenities will couples enjoy at Hilton Cancun, an All-Inclusive Resort?

There are many amenities for couples at this all-inclusive property, including a private beach and 2 outdoor pools plus some guestrooms feature private pools.

Are there hot tubs at Hilton Cancun, an All-Inclusive Resort?

No, but guests can enjoy a steam room at this all-inclusive property.

Does Hilton Cancun, an All-Inclusive Resort have a restaurant with a breakfast menu?

Yes, Hilton Cancun, an All-Inclusive Resort serves breakfast for a surcharge at Azulinda Lobby Bar.

Does Hilton Cancun, an All-Inclusive Resort allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hilton Cancun, an All-Inclusive Resort for a fee of MXN 1540 per accommodation, per stay. The property also provides food and water bowls.

Does Hilton Cancun, an All-Inclusive Resort have connecting rooms?

Yes, this all-inclusive property has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Hilton Cancun, an All-Inclusive Resort?

The closest major airport to Hilton Cancun, an All-Inclusive Resort is Cancun Intl. Airport (CUN), which is 9.5 mi away (18 minutes by car).

Are there rooms with balconies at Hilton Cancun, an All-Inclusive Resort?

Yes, some guestrooms at this all-inclusive property offer a furnished balcony where guests can enjoy ocean or valley views.

Hilton Cancun, an All-Inclusive Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1966 out of 3255 reviews
Rating 8 - Good. 693 out of 3255 reviews
Rating 6 - Okay. 298 out of 3255 reviews
Rating 4 - Poor. 152 out of 3255 reviews
Rating 2 - Terrible. 146 out of 3255 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Maribel Pantoja

Liked: Cleanliness
Stayed 5 nights in Jul 2025

6/10 Okay

Roberto

Traveled with family
Liked: Staff & service
Disliked: Amenities
The building is great, rooms are spacious and well build. But then they did not plan ir right, pools are too small for the number of guests. The restaurants are too small, it is almost impossible to make a reservation to the 2 restaurantes that require requervation, you have to use a website that is poorly developed and just does not work properly, or you have to go to a central desk that usually has a long line (I am talking at least 1 hour wait), and you cannot just go to the restaurant to book a table, they just do not do that. Then there is the hotel location, it is not far from downtown, but you cannot call an UBER, the hotel does not allow them to go in without a guest, they say there are other apps, but they also do not serve the Hotel, you have to take a taxi, that costs almost twice as much. A the hotel that is supposed to be all include has a lot of things that you can pay extra, which is strange and feels like it is a tourist trap. Employees for most part were great.
Stayed 5 nights in Jul 2025

10/10 Excellent

JeNean N

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was delicious numerous options
Stayed 2 nights in Jul 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Peter Anthony, Lake Barrington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and food choices were outstanding.
Stayed 5 nights in Jul 2025

10/10 Excellent

Ramiro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, definitely going back!!
Stayed 6 nights in Jun 2025

10/10 Excellent

Connie, Murfreesboro

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
By far, the best Cancún resort I have stayed.
Stayed 4 nights in Jun 2025

10/10 Excellent

Ana Patricia Morales

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I love this place! Food was amazing! Very familiar we had son much fun at the water park.
Stayed 4 nights in Jun 2025

6/10 Okay

Leonel

It was okay decent for the price
Stayed 4 nights in Jun 2025

10/10 Excellent

Jackie

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and excellent service.
Stayed 5 nights in Jun 2025

10/10 Excellent

BABATUNDE, LAGOS

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful
Stayed 5 nights in Jun 2025

10/10 Excellent

Darcie Ann

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property with great staff. The food was wonderful, a lot of variety. I would stay here again.
Stayed 5 nights in Jun 2025

10/10 Excellent

Yasmin Damasio

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything is really good!
Stayed 4 nights in Jun 2025

8/10 Good

Latasha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property not enough activities during the week
Stayed 3 nights in Jun 2025

10/10 Excellent

Alisha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely enjoyed my stay, The staff were great, Drinks were great! well relaxed! My room was very beautiful I cant wait to go back!
Stayed 3 nights in Jun 2025

8/10 Good

Thang anh

Liked: Amenities
Check out time is at 12pm, this also means you. I longer have access to the restaurants, food and drinks. Other hotels will give you restaurant vouchers until you leave hotel for your flight. This really surprises me.
Stayed 5 nights in Jun 2025

8/10 Good

Tara

No
Stayed 5 nights in Jun 2025

10/10 Excellent

KYUKEUN

Stayed 3 nights in Jun 2025

10/10 Excellent

Theresa

Liked: Cleanliness
Stayed 3 nights in Jun 2025

8/10 Good

Brenda

Stayed 5 nights in Jun 2025

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

hyun yong

Stayed 3 nights in Jun 2025

2/10 Terrible

Blanca

Ether no towels no refills on conditioner, shower gel and on drinks . Promise a surprise for our aniversity that never hapend. buffets always the same thing. Harly no entertainment
Stayed 5 nights in Jun 2025

10/10 Excellent

Rafael, Danville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really good This is our second time there and we really enjoy it.
Stayed 9 nights in Jun 2025

6/10 Okay

Ripple

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The food overall at all the restaurants was pathetic. Other than breakfast, nothing else was good. All head chefs in the restaurants need to go back to culinary school to learn their craft. The food quality needed a huge uplift given that this is a Hilton property. The beach wasnt good either. The only two things that were good was the pool and the people that provided the service.
Stayed 4 nights in Jun 2025

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