Paradisus Cancún – All Inclusive

4.5 star property
Luxury property on the beach, with 4 outdoor swimming pools
VIP Access

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Paradisus Cancún – All Inclusive

Exterior
4 outdoor pools, cabanas (surcharge), pool umbrellas
Front of property
Premium bedding, free minibar, in-room safe, desk
9 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • All inclusive
    All inclusive
  • Spa
    Spa
  • Room service
    Room service
  • Laundry
    Laundry

Explore the area

Map
Boulevard Kukulkan Km 16.5, Cancun, QROO, 77500
  • Aquaworld
    5 min walk
  • Oasis Arena
    14 min walk
  • Ballenas Beach
    15 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    18 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Book today, save on your next hotel stay

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Room options

The Reserve Junior Suite Sunset View Adults Only

  • 474 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite Sunset View

  • 474 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Junior Suite Ocean View

  • 474 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Premium Junior Suite Sunset View

  • 365 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

Premium Two Bedrooms Master Suite

  • 1097 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 Double Bed

Premium Master Suite Sunset View

  • 656 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Premium Suite Sunset View

  • 559 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

Grand Junior Suite Ocean View

  • 474 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Family Concierge Junior Suite Ocean View

  • 474 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

The Reserve Adults Only Master Suite - Ocean View

  • 646 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Concierge Master Suite Ocean View

  • 592 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

The Reserve Adults Only Junior Suite - Ocean View

  • 474 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

The Reserve Master Suite Sunset View Adults Only

  • 645 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

The Reserve Adults Only Suite - Ocean View

  • 592 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

The Reserve Suite Sunset View Adults Only

  • 592 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Cancun

Located in Zona Hotelera within a mile (2 km) of Museo Maya Trailhead, Paradisus Cancún – All Inclusive is within 2 miles (3 km) of other popular sights such as Luxury Avenue Shopping Mall. This 655-room, 4.5-star property welcomes business and leisure travelers with 4 outdoor pools, a golf course, and a full-service spa.

What's nearby

  • Aquaworld - 5 min walk
  • La Isla Shopping Mall - 4 min drive
  • Cancun Interactive Aquarium - 4 min drive
  • El Rey Ruins - 5 min drive
  • Delfines Beach - 6 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪Coyote Loco - ‬11 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Fred's House - ‬9 min walk
  • ‪Chambao - ‬8 min walk
  • ‪BlueAgave - ‬1 min walk

About this property

Paradisus Cancún – All Inclusive

Luxury property on the beach, with 4 outdoor swimming pools
Paradisus Cancún – All Inclusive features a golf course, a full-service spa, and 4 outdoor pools. You can take advantage of free parking, along with an area shuttle. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this all-inclusive property include a children's pool, a gym, and a sauna.
Guests can expect free WiFi and 50-inch LED TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Free minibar items, safes, and phones are also available.
Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including a health club. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

YHI Spa has 11 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle
  • Free self parking on site

Food and drink

  • 7 bars/lounges
  • 9 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cielo
  • Lemon Fish
  • Malva Food Bazar
  • Sal Steak Cave
  • Sante

Things to do

  • 4 outdoor pools
  • 9-hole golf course
  • Arcade/game room
  • Books
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Golf
  • Health club
  • Pilates classes
  • Sauna
  • Shopping
  • Tennis
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • Elevator

More

  • 5 buildings
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1990
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: MXN 76 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system and eco-friendly cleaning products.

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.

Property is also known as

All Inclusive Paradisus
All Inclusive Paradisus Cancun
Cancun All Inclusive Paradisus
Cancun Paradisus Resort
Paradisus All Inclusive Resort
Paradisus Cancun
Paradisus Meliá Cancun All Inclusive Resort
Paradisus Cancun Resort
Paradisus Cancun Resort All Inclusive
Paradisus Resort Cancun
Cancun Gran Melia
Gran Melia Cancun Hotel Cancun
Grand Melia Cancun
Melia Cancun
Paradisus
Paradisus Meliá All Inclusive Resort
Paradisus Meliá Cancun All Inclusive
Paradisus Meliá All Inclusive
Paradisus Meliá Cancun All Inclusive All-inclusive property
Paradisus Meliá All Inclusive All-inclusive property
Paradisus Cancun All Inclusive Resort
Paradisus by Meliá Cancun All Inclusive Resort
Paradisus by Meliá Cancun All Inclusive
Parasus Meliá Cancun Inclusiv

Frequently asked questions

Can I book all-inclusive options at Paradisus Cancún – All Inclusive?

Paradisus Cancún – All Inclusive is an all-inclusive resort and rates come with all meals. Activities include tennis, cooking classes, and water fitness classes.

How much does it cost to stay at Paradisus Cancún – All Inclusive?

As of Oct 25, 2024, prices found for a 1-night stay for 2 adults at Paradisus Cancún – All Inclusive on Oct 26, 2024 start from $384.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Paradisus Cancún – All Inclusive?

Paradisus Cancún – All Inclusive provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

What is there to do within easy reach of Paradisus Cancún – All Inclusive?

This property is situated in Zona Hotelera, just steps from Aquaworld. You'll also find La Isla Shopping Mall and Delfines Beach within a short drive.

Is there parking available at Paradisus Cancún – All Inclusive?

Yes, self parking is offered for free at the all-inclusive property.

Is a spa located at Paradisus Cancún – All Inclusive?

YHI Spa is the property's spa and services include hot stone massages, deep-tissue massages, couples treatments, and aromatherapy.

Does Paradisus Cancún – All Inclusive have a casino?

No, Paradisus Cancún – All Inclusive doesn't have a casino.

Is there an indoor pool at Paradisus Cancún – All Inclusive?

No, this property doesn't have an indoor pool; however, there are 4 outdoor pools.

What do couples enjoy most about Paradisus Cancún – All Inclusive?

This beachfront all-inclusive property offers plenty of amenities for couples including a beach bar, 4 outdoor pools, and an ocean-view restaurant.

Are there hot tubs at Paradisus Cancún – All Inclusive?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Paradisus Cancún – All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Paradisus Cancún – All Inclusive has 9 restaurants, and serves breakfast for a surcharge.

Does Paradisus Cancún – All Inclusive allow pets to stay for free?

No, pets aren't allowed at Paradisus Cancún – All Inclusive though service animals are welcome.

Are there connecting rooms at Paradisus Cancún – All Inclusive?

No, there aren't connecting guestrooms at this all-inclusive property.

What is the closest airport to Paradisus Cancún – All Inclusive?

The closest major airport to Paradisus Cancún – All Inclusive is Cancun Intl. Airport (CUN), which is 11.1 mi away (18 minutes by car).

Are there rooms with balconies that I can book at Paradisus Cancún – All Inclusive?

No, you won't find guestrooms with balconies at Paradisus Cancún – All Inclusive.

Does Paradisus Cancún – All Inclusive have a wedding venue on site?

There are wedding services available at Paradisus Cancún – All Inclusive if that's in your vacation plans.

Reviews

8.2

Very Good

Rating 10 - Excellent. 1279 out of 2459 reviews" "
Rating 8 - Good. 487 out of 2459 reviews" "
Rating 6 - Okay. 323 out of 2459 reviews" "
Rating 4 - Poor. 169 out of 2459 reviews" "
Rating 2 - Terrible. 201 out of 2459 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrijana

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 4 nights in Aug 2024

6/10 Okay

Miguel

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Visesh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 3 nights in Jul 2024

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family had a wonderful time here! The food was the best of all, very delicious and they changed it up a little every day. Didn’t have to make reservations at the restaurant for the evening meals, which was very nice. They are VERY clean and keep the property immaculate. Great evening entertainment! I wouldn’t hesitate to book here. Our favorite in Cancun so far. Bring floatys for the kiddos, all the pools are so deep. Only thing was having to get chairs by the pool was impossible, I’m guessing you have to wake up at 5 am, because we went at 6 and they were all taken. Flor and Baltezar were great!!
Stayed 4 nights in Jul 2024

8/10 Good

Irma

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property and the beach was beautiful. Our room was spacious and cleaned everyday and the mini bar was perfect for the kids (sodas, waters, snacks). They have people walking around asking if you can sit through a presentation to become a club member-that's the only thing we didn't like. They are persistent and we tried to avoid them daily. Besides that, great resort.
Stayed 7 nights in Jul 2024

10/10 Excellent

Luisa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel paradisus Cancún uno de los mejores hoteles con los trabajadores más amigables y educados me encantó mi experiencia y los restaurantes los meseros son muy buena gente recomiendo este hotel 10 de 10
Stayed 3 nights in Jul 2024

4/10 Poor

Nevriye

Stayed 4 nights in Jul 2024

10/10 Excellent

cindy

Stayed 4 nights in Jul 2024

6/10 Okay

salima

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
They should not advertise all the restraunts if more than half of them will be closed during weekdays. we went on week day to avoid crowd but alot of restraunts in the resort were closed and we were stuck mostly with buffet, tacos(terreible used frozen meat) and to the fish restraunt option. Steak restraunt was extra more than half $$$. They also moved someone' extra bed in our room and with the crib in our room for our baby we had no room to move around and enjoy balcony. It took them whole day and countless calls to move that bed out our room and when I called to complain that I can't access balcony and can't move my baby crib they just hung up. terrible customer service. no apology nothing. Never recommending this place to someone.
Stayed 2 nights in Jun 2024

10/10 Excellent

Mercedes E

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it!
Stayed 3 nights in Jul 2024

8/10 Good

Marko

Liked: Cleanliness, staff & service
Stayed 6 nights in Jul 2024

10/10 Excellent

Cynthia

Most of the staff gave excellent service and the hotel had several restaurants with delicious food. Drinks were also on point!
Stayed 5 nights in Jul 2024

10/10 Excellent

Florina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Sonal, Raleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was homey with very nice staff. Some line ups here and there during eating times but otherwise the food options were good. Capella was my favourite food but very humid outdoors eating. Cielo restaurant had great service and was inside with air conditioning so that was a good experience trying Mexican food.
Stayed 7 nights in Jul 2024

6/10 Okay

Angelica

Traveled with family
Liked: Amenities
I didn't like the service terrible for checking in the staff so so 😕
Stayed 4 nights in Jul 2024

10/10 Excellent

Malik

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great atmosphere . Every dime spent was worthed . Employees are all very hard workers so don’t forget to tip them .
Stayed 5 nights in Jul 2024

8/10 Good

Caroline

Traveled with family
Liked: Cleanliness, staff & service, amenities
The resort will not give you bottled water so if you don’t do well with their filtered water beware. The workers at the restaurants told me they were instructed to tell guests they cannot have bottled water. My son was sick the first night and it had to have been the water he drank at the pool that the swim up bar gave him. I hit my toe on the side of a planter along the walkway to the rooms and I went immediately to the front desk and asked for an ice pack or a bag of ice. They told me they would have ice sent to my room immediately. After 1 hour and 5 phone calls I finally got a bucket of ice. The food is good and the drinks are made well. Service around the pool is average to slow. This was my 4th time to stay here and I travel to Cancun often. The beach in front of the hotel is kept clean. Alondra in the family concierge office was wonderful and made sure I had bottled water to drink for my son who had been sick and also arranged our late check out of an extra hour as an Expedia medallion traveler. The work out room is very nice and has many pieces of equipment and options.
Stayed 2 nights in Jul 2024

6/10 Okay

Emad

Liked: Cleanliness, amenities
We have been to this property 4 times already and we see a decline in the service, entertainment and food quality. They are consistently cutting edges although the cost per stay has doubled
Stayed 5 nights in Jul 2024

4/10 Poor

Valentin Cristian

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
First day didn’t even clean the room. Plus room was full of mold on the ceilings room dirty and they never restock mini fridge even though they say they do
Stayed 5 nights in Jul 2024

10/10 Excellent

Marco

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel with a lot of great restaurants.
Stayed 7 nights in Jul 2024

10/10 Excellent

Yesenia del Carmen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a great family hotel the activities they are created for the kids are very fun also for adults too, employees are very friendly and attentive best hotel I have been there before. am recommend
Stayed 5 nights in Jul 2024

8/10 Good

Lili

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The only thing I like here is that the sea is so beautiful!
Stayed 4 nights in Jun 2024