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Dreams Sands Cancun Resort & Spa - All Inclusive

4.0 star property

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Photo gallery for Dreams Sands Cancun Resort & Spa - All Inclusive

4 outdoor pools, pool umbrellas, sun loungers
Creator video
4 outdoor pools, pool umbrellas, sun loungers
Deluxe Family Connecting Room | Free minibar, in-room safe, desk, laptop workspace
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • All inclusive
  • Pet friendly

Explore the area

View in a map
Cancun, QROO
  • Place, Plaza Caracol Mall
    ‪5 min walk‬
  • Place, Cancun Convention Center
    ‪9 min walk‬
  • Place, Forum Beach
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪50 min drive‬

Room options

View all photos for Deluxe Partial Ocean View King Bed

Free minibar, in-room safe, desk, laptop workspace

Deluxe Partial Ocean View King Bed

7.8 out of 10
Good
(6 reviews)
  • Partial ocean view
  • 350 sq ft
  • Sleeps 3
  • Free WiFi

View all photos for Deluxe Partial Ocean View with Balcony King Bed

Deluxe Partial Ocean View with Balcony King Bed | Free minibar, in-room safe, desk, laptop workspace

Deluxe Partial Ocean View with Balcony King Bed

7.0 out of 10
Good
(18 reviews)
  • Partial ocean view
  • 350 sq ft
  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Ocean Front Double Beds

Free minibar, in-room safe, desk, laptop workspace

Deluxe Ocean Front Double Beds

8.6 out of 10
Excellent
(13 reviews)
  • Ocean view
  • 350 sq ft
  • Sleeps 4
  • Free WiFi

View all photos for Deluxe Ocean Front with Balcony King Bed

Deluxe Ocean Front with Balcony King Bed | Free minibar, in-room safe, desk, laptop workspace

Deluxe Ocean Front with Balcony King Bed

7.0 out of 10
Good
(24 reviews)
  • Ocean view
  • 350 sq ft
  • Sleeps 2
  • Free WiFi

View all photos for Preferred Club Ocean Front King Bed

Free minibar, in-room safe, desk, laptop workspace

Preferred Club Ocean Front King Bed

  • Ocean view
  • 350 sq ft
  • Sleeps 4
  • Free WiFi

View all photos for Preferred Club Ocean Front Corner Suite King Bed

42-inch LED TV with cable channels, TV, table tennis

Preferred Club Ocean Front Corner Suite King Bed

  • Ocean view
  • 480 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Preferred Club Honeymoon Plunge Pool Suite

Preferred Club Honeymoon Plunge Pool Suite | Free minibar, in-room safe, desk, laptop workspace

Preferred Club Honeymoon Plunge Pool Suite

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Partial Ocean View Double Beds

Free minibar, in-room safe, desk, laptop workspace

Deluxe Partial Ocean View Double Beds

8.2 out of 10
Very good
(27 reviews)
  • Partial ocean view
  • 350 sq ft
  • Sleeps 4
  • Free WiFi

View all photos for Deluxe Ocean Front King Bed

Free minibar, in-room safe, desk, laptop workspace

Deluxe Ocean Front King Bed

8.6 out of 10
Excellent
(24 reviews)
  • Ocean view
  • 350 sq ft
  • Sleeps 3
  • Free WiFi

View all photos for Preferred Club Ocean Front Double Beds

Free minibar, in-room safe, desk, laptop workspace

Preferred Club Ocean Front Double Beds

7.6 out of 10
Good
(8 reviews)
  • Ocean view
  • 350 sq ft
  • Sleeps 4
  • Free WiFi

View all photos for Family Suite

Family Suite | Free minibar, in-room safe, desk, laptop workspace

Family Suite

  • Partial ocean view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for Preferred Club King Balcony Ocean Front

Preferred Club King Balcony Ocean Front | Free minibar, in-room safe, desk, laptop workspace

Preferred Club King Balcony Ocean Front

  • Ocean view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Partial Ocean View King

Free minibar, in-room safe, desk, laptop workspace

Deluxe Partial Ocean View King

8.2 out of 10
Very good
(30 reviews)
  • Partial ocean view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Double Partial Ocean View

Free minibar, in-room safe, desk, laptop workspace

Premium Double Partial Ocean View

7.6 out of 10
Good
(5 reviews)
  • Partial ocean view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Premium Double Ocean Front

Free minibar, in-room safe, desk, laptop workspace

Premium Double Ocean Front

7.8 out of 10
Good
(8 reviews)
  • Ocean view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Premium King Balcony Ocean Front

Free minibar, in-room safe, desk, laptop workspace

Premium King Balcony Ocean Front

8.8 out of 10
Excellent
(20 reviews)
  • Ocean view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Preferred Club Double Ocean Front

Free minibar, in-room safe, desk, laptop workspace

Premium Preferred Club Double Ocean Front

7.6 out of 10
Good
(11 reviews)
  • Ocean view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Premium Preferred Club King Ocean Front

Free minibar, in-room safe, desk, laptop workspace

Premium Preferred Club King Ocean Front

7.8 out of 10
Good
(7 reviews)
  • Ocean view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Preferred Club King Balcony Ocean Front

Free minibar, in-room safe, desk, laptop workspace

Premium Preferred Club King Balcony Ocean Front

9.0 out of 10
Wonderful
(11 reviews)
  • Ocean view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Preferred Club Master Suite

Preferred Club Master Suite | Free minibar, in-room safe, desk, laptop workspace

Preferred Club Master Suite

  • Ocean view
  • 1033 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite (Presidential)

Presidential Suite (Presidential) | Free minibar, in-room safe, desk, laptop workspace

Presidential Suite (Presidential)

  • Ocean view
  • 1420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Preferred Club Double Balcony Ocean Front

Preferred Club Double Balcony Ocean Front | Free minibar, in-room safe, desk, laptop workspace

Preferred Club Double Balcony Ocean Front

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 360 sq ft
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Family Connecting Room

Deluxe Family Connecting Room | Free minibar, in-room safe, desk, laptop workspace

Deluxe Family Connecting Room

  • Partial ocean view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

Cancun

Located in Zona Hotelera, Dreams Sands Cancun Resort & Spa - All Inclusive is a leisurely stroll from popular sights such as Cancun Convention Center and Forum By The Sea Mall. This 414-room, 4-star property has 4 outdoor pools along with a private beach and a full-service spa.

What's nearby

  • Plaza Caracol Mall - 5 min walk - 0.3 miles
  • Cancun Convention Center - 9 min walk - 0.5 miles
  • Caracol Beach - 11 min walk - 0.6 miles
  • Forum Beach - 13 min walk - 0.7 miles
  • Forum By The Sea Mall - 13 min walk - 0.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 28 min drive

Restaurants

  • ‪Club InterContinental (Club Lounge) - ‬5 min walk
  • ‪Lounge 24 - ‬3 min walk
  • ‪Lobby Bar - ‬3 min walk
  • ‪Don Roberto - ‬4 min walk
  • ‪El Patio - ‬2 min walk

About this property

Dreams Sands Cancun Resort & Spa - All Inclusive

Dreams Sands Cancun Resort & Spa - All Inclusive features a private beach, a full-service spa, and 4 outdoor pools. Free valet and self parking are available, and there's also an area shuttle. The 24-hour front desk has staff standing by to help with tours or tickets, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this all-inclusive property include a children's pool, a gym, and free WiFi in public areas.
Guests can expect 42-inch LED TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Free minibar items, coffee makers, and safes are also available.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a hot tub, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Pevonia has 6 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking

Food and drink

  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Patio
  • Gaucho
  • Himitsu
  • Portofino
  • World Cafe

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Sailing
  • Shopping
  • Table tennis
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Lifeguards on site
  • Snack bar/deli
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach towels
  • Beach umbrellas
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 10 floors
  • 4 buildings
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Lifeguards
  • No plastic drinking straws
  • Reusable cups
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 65 per pet, per night
  • Dogs only
  • 1 total (22 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Day gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • A charge for a mandatory New Year's Day gala dinner on January 1 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun Dreams Sands
Cancun Sands Resort
Dreams Cancun Sands
Dreams Resort Cancun
Dreams Sands
Dreams Sands Cancun
Dreams Sands Cancun Resort
Dreams Sands Resort
Dreams Sands Resort Cancun
Sands Cancun
Dreams Sands Cancun Resort Spa All Inclusive
Dreams Sands Cancun Resort Spa
Dreams Sands Cancun Resort All Inclusive
Dreams Sands Resort All Inclusive
Dreams Sands Cancun All Inclusive
Dreams Sands All Inclusive

Frequently asked questions

Are there all-inclusive options at Dreams Sands Cancun Resort & Spa - All Inclusive?

Dreams Sands Cancun Resort & Spa - All Inclusive is an all-inclusive resort and rates come with buffet and à la carte meals plus many onsite activities. Activities include kayaking, sailing, and volleyball.

How much does it cost to stay at Dreams Sands Cancun Resort & Spa - All Inclusive?

As of May 15, 2026, prices found for a 1-night stay for 2 adults at Dreams Sands Cancun Resort & Spa - All Inclusive on Jun 7, 2026 start from $356, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Dreams Sands Cancun Resort & Spa - All Inclusive?

Dreams Sands Cancun Resort & Spa - All Inclusive provides free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

What's there to see close to Dreams Sands Cancun Resort & Spa - All Inclusive?

This property is situated in Zona Hotelera within a short 2-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and also 12 minutes on foot from Forum Beach. You'll also find Gaviota Azul Beach and Chac Mool Beach less than a mile away.

Is there parking available at Dreams Sands Cancun Resort & Spa - All Inclusive?

Yes, valet and self parking are offered for free at the property.

Is a spa located at Dreams Sands Cancun Resort & Spa - All Inclusive?

Pevonia is the property's spa and services include Swedish massages, deep-tissue massages, hydrotherapy, and aromatherapy.

Does Dreams Sands Cancun Resort & Spa - All Inclusive feature a casino at the property?

No, Dreams Sands Cancun Resort & Spa - All Inclusive doesn't have a casino.

Is there an indoor pool at Dreams Sands Cancun Resort & Spa - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 4 outdoor pools and a hot tub.

What amenities will couples enjoy at Dreams Sands Cancun Resort & Spa - All Inclusive?

There are many amenities for couples at this property, including a private beach and a beach bar plus some guestrooms feature a private plunge pool.

Does Dreams Sands Cancun Resort & Spa - All Inclusive have a hot tub?

No, but guests can enjoy a sauna at this property.

Does Dreams Sands Cancun Resort & Spa - All Inclusive have a restaurant that serves breakfast?

Yes, Dreams Sands Cancun Resort & Spa - All Inclusive has 6 restaurants, and serves breakfast for a surcharge.

Does Dreams Sands Cancun Resort & Spa - All Inclusive allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Dreams Sands Cancun Resort & Spa - All Inclusive for a fee of USD 65 per pet, per night. The property also provides food and water bowls.

Does Dreams Sands Cancun Resort & Spa - All Inclusive have connecting rooms available?

No, this property doesn't feature connecting guestrooms.

Where is the closest airport to Dreams Sands Cancun Resort & Spa - All Inclusive?

The closest major airport to Dreams Sands Cancun Resort & Spa - All Inclusive is Cancun Intl. Airport (CUN), which is 14.8 mi away (28 minutes by car).

Are there rooms with balconies at Dreams Sands Cancun Resort & Spa - All Inclusive?

Yes, some guestrooms at this property offer either a furnished patio and a balcony where guests can enjoy ocean views.

Does Dreams Sands Cancun Resort & Spa - All Inclusive have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Dreams Sands Cancun Resort & Spa - All Inclusive.

Dreams Sands Cancun Resort & Spa - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 841 out of 1657 reviews
Rating 8 - Good. 390 out of 1657 reviews
Rating 6 - Okay. 248 out of 1657 reviews
Rating 4 - Poor. 85 out of 1657 reviews
Rating 2 - Terrible. 93 out of 1657 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Thomas

Traveled with partner
Liked: Property conditions & facilities
Pool are clean - Staff are excellent- Bar are great.
Stayed 7 nights in Apr 2026

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurants were the best.
Stayed 5 nights in Jan 2026

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities
I had an amazing time here! The guest service, in every area of this resort, was 10/10! You can tell that whoever runs this place believes 100% in perfect customer service! I enjoyed the hospitality all the way around as well as the food, also the cleanliness. I loved my room and the resort itself is BEAUTIFUL! The photos and videos I saw online didn’t do it any justice at all! I would definitely go back! There’s also events going on that are super cool too.
Stayed 3 nights in Feb 2026

10/10 Excellent

Miguel

Stayed 1 night in Jan 2026

10/10 Excellent

Giovana

Stayed 5 nights in Jan 2026

10/10 Excellent

Margaret

Stayed 4 nights in Feb 2026

8/10 Good

Kelly D

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room clean Staff all very nice Food great Walls very thin. Lots of very loud kids and teenagers running the hallways at all times of the night
Stayed 7 nights in Feb 2026

6/10 Okay

Michael, Holland landing

Liked: Cleanliness
Disliked: Amenities
Older hotel. No nightly entertainment when we went. Not enough chairs. Very disappointed with the buffet.
Stayed 1 night in Feb 2026

8/10 Good

Cash

Stayed 7 nights in Jan 2026

10/10 Excellent

Rahul

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good resort. Not too big but very well managed. Good drinks, good variety of food for a cozy resort.
Stayed 2 nights in Dec 2025

10/10 Excellent

Guadalupe Gracia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved staying at this hotel, great location the amenities. The employees made us feel welcome at all times, they gave us great attention, service, super kind employees, great food, music and great vibe to party. My only complaint was the bath towels, it was very rough and that the hotel doesn’t have hotel shuttle. Other than that, it’s a great place. I would stay here again!
Stayed 3 nights in Jan 2026

8/10 Good

Susan

Clean room. Overall facility shows age. Beach access limited bec. of rocks. Great staff.
Stayed 3 nights in Jan 2026

8/10 Good

ZAIDA, Las Vegas

Stayed 5 nights in Jan 2026

8/10 Good

Emily

Stayed 5 nights in Jan 2026

6/10 Okay

Robert Paul Alliegro

Stayed 4 nights in Jan 2026

8/10 Good

Miguel

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Food drinks beach
Stayed 1 night in Jan 2026

8/10 Good

Gabriela

Stayed 4 nights in Jan 2026

10/10 Excellent

Jorge Michael

Stayed 3 nights in Jan 2026

10/10 Excellent

Anthony J

Stayed 3 nights in Jan 2026

10/10 Excellent

Daniel

Stayed 4 nights in Jan 2026

8/10 Good

Kendon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall, my stay was absolutely wonderful. It was my first visit to Mexico. With the exception of a couple of people, the staff were wonderful: they were cheerful, helpful, and were able to help in both Spanish and English. The food options were great with lots of variety. I don't have food allergies, but they always asked if there were allergies that they could work through. There always seemed to be activities for those who wanted to participate in it, and they weren't pushy if you didn't want to be part of it. This was also a draw back as it was usually really noisy until fun around 9 in the morning until about 11 pm. My room was very clean and very welcoming. The check in process was very easy. I'd recommend it, especially for chuldren. There were lots of kids there and it was family friendly
Stayed 6 nights in Jan 2026

4/10 Poor

Marisa

Very old food not the greatest don’t think I will return
Stayed 3 nights in Dec 2025

10/10 Excellent

Lida

Stayed 4 nights in Jan 2026

10/10 Excellent

Klaudia

Stayed 2 nights in Jan 2026

6/10 Okay

Mohammad

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything is good but food is average
Stayed 5 nights in Jan 2026

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