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Atelier Playa Mujeres - Adults Only - All Inclusive

5.0 star property
VIP Access

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Photo gallery for Atelier Playa Mujeres - Adults Only - All Inclusive

4 outdoor pools, a heated pool, free cabanas, pool umbrellas
Inspira Master Suite Ocean Front | Premium bedding, down comforters, free minibar, in-room safe
Land view from property
13 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Inspira Junior Suite Ocean Front | Beach/ocean view

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Playa Mujeres Condo Complex, SM-3 M-1 L-13 RTH-4, Col. Playa Mujeres, Punta Sam, QROO, 77400
  • Place, Playa Mujeres Golf Club
    ‪17 min walk‬
  • Place, Mujeres Beach
    ‪17 min walk‬
  • Place, North Beach
    ‪48 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪43 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Junior Suite - 2 Double

Junior Suite - 2 Double | Premium bedding, down comforters, free minibar, in-room safe

Junior Suite - 2 Double

9.2 out of 10
Wonderful
(11 reviews)
  • 635 sq ft
  • Sleeps 3
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Junior Suite Ocean View - King

Junior Suite Ocean View - King | Premium bedding, down comforters, free minibar, in-room safe

Junior Suite Ocean View - King

9.2 out of 10
Wonderful
(46 reviews)
  • Ocean view
  • 635 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite - King

Junior Suite - King | Premium bedding, down comforters, free minibar, in-room safe

Junior Suite - King

9.8 out of 10
Exceptional
(23 reviews)
  • 635 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Ocean View - 2 Double

Junior Suite Ocean View - 2 Double | Premium bedding, down comforters, free minibar, in-room safe

Junior Suite Ocean View - 2 Double

9.6 out of 10
Exceptional
(38 reviews)
  • Ocean view
  • 635 sq ft
  • Sleeps 3
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Inspira Master Suite Ocean Front

Inspira Master Suite Ocean Front | Premium bedding, down comforters, free minibar, in-room safe

Inspira Master Suite Ocean Front

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1948 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Inspira Junior Suite Swim Out Ocean View King

Inspira Junior Suite Swim Out Ocean View King | Premium bedding, down comforters, free minibar, in-room safe

Inspira Junior Suite Swim Out Ocean View King

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 678 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Inspira Junior Suite Swim Out - King

Inspira Junior Suite Swim Out - King | Premium bedding, down comforters, free minibar, in-room safe

Inspira Junior Suite Swim Out - King

10.0 out of 10
Exceptional
(12 reviews)
  • 678 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Inspira Junior Suite Swim Out -2 Double

Inspira Junior Suite Swim Out -2 Double | Premium bedding, down comforters, free minibar, in-room safe

Inspira Junior Suite Swim Out -2 Double

10.0 out of 10
Exceptional
(3 reviews)
  • 678 sq ft
  • Sleeps 3
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Inspira Junior Suite Ocean Front

Inspira Junior Suite Ocean Front | Premium bedding, down comforters, free minibar, in-room safe

Inspira Junior Suite Ocean Front

  • Ocean view
  • 678 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Inspira Rooftop Suite

Inspira Rooftop Suite | Premium bedding, down comforters, free minibar, in-room safe

Inspira Rooftop Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Partial ocean view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Wheelchair Accessible Junior Suite

Wheelchair Accessible Junior Suite | Premium bedding, down comforters, free minibar, in-room safe

Wheelchair Accessible Junior Suite

8.8 out of 10
Excellent
(5 reviews)
  • Garden view
  • 635 sq ft
  • Sleeps 3
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Inspira Terrace Suite - 2 Double

Inspira Terrace Suite - 2 Double | Premium bedding, down comforters, free minibar, in-room safe

Inspira Terrace Suite - 2 Double

  • Golf view
  • 969 sq ft
  • Sleeps 3
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Inspira Business Suite

Inspira Business Suite | Premium bedding, down comforters, free minibar, in-room safe

Inspira Business Suite

  • Golf view
  • 1550 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Inspira Corner Suite - King

Inspira Corner Suite - King | Premium bedding, down comforters, free minibar, in-room safe

Inspira Corner Suite - King

10.0 out of 10
Exceptional
(2 reviews)
  • Golf view
  • 969 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Inspira Corner Suite - 2 Double

Inspira Corner Suite - 2 Double | Premium bedding, down comforters, free minibar, in-room safe

Inspira Corner Suite - 2 Double

10.0 out of 10
Exceptional
(1 review)
  • Golf view
  • 969 sq ft
  • Sleeps 3
  • 2 Queen Beds and 1 Twin Sofa Bed

About the neighborhood

Punta Sam

Located in Playa Mujeres, Atelier Playa Mujeres - Adults Only - All Inclusive is 0.9 mi (1.4 km) from Playa Mujeres Golf Club and within a 15-minute drive of other popular attractions like Gran Puerto Pier. This 593-room, 5-star property has 4 outdoor pools along with a full-service spa and 13 restaurants.

What's nearby

  • Playa Mujeres Golf Club - 17 min walk - 0.9 miles
  • Mujeres Beach - 17 min walk - 0.9 miles
  • Cancun Convention Center - 29 min drive - 14.2 miles
  • North Beach - 48 min drive - 6.5 miles
  • Dolphin Discovery - 51 min drive - 8.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

  • ‪World Café - ‬18 min walk
  • ‪El Suspiro - ‬15 min walk
  • ‪Don Fernando Lobby Bar - ‬1 min walk
  • ‪Cafecito - ‬1 min walk
  • ‪The Market Kitchen - ‬9 min drive

About this property

Atelier Playa Mujeres - Adults Only - All Inclusive

Guests of Atelier Playa Mujeres - Adults Only - All Inclusive have access to a full-service spa, 4 outdoor pools, and a gym. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with luggage storage, tours or tickets, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this adults-only property include a steam room, free WiFi in public areas, and a conference center.
Guests can expect to find free WiFi and 55-inch Smart TVs with satellite channels and pay movies. Beds sport premium bedding and down comforters, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Free minibar items, espresso makers, and ceiling fans are other standard amenities.
A health club and complimentary bicycles are featured at the property. 4 outdoor swimming pools are on site along with a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Nuup Spa has 18 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Excellence Playa Mujeres - Adults Only All Inclusive
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  • Pool
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9.2 out of 10, Wonderful, 1,438 reviews
$585 nightly
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Total with taxes and fees
Excellence Playa Mujeres - Adults Only All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • 12 bars/lounges
  • 13 restaurants
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 2 swim-up bars
  • Snack bar/deli

Restaurants on site

  • Cilento
  • El Suspiro
  • Limón y sal
  • Mercado 19
  • Takeshi

Things to do

  • 18-hole adjacent golf course
  • 4 outdoor pools
  • Art gallery
  • Evening entertainment
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf driving range
  • Health club
  • Heated pool
  • Shopping
  • Steam room
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference center (21,115 square feet of space)
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Front entrance ramp
  • Hand-held showerhead
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 5 floors
  • Banquet hall
  • Built in 2019
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per pet, per night
  • Dogs only
  • 1 total (20 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Children and extra beds

  • Children younger than 16 are not permitted to stay at this adults-only property (only guests 16 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 50 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number AVH161104JQ0

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Atelier Playa Mujeres All Inclusive All-inclusive property
Atelier All Inclusive All-inclusive property
Atelier Playa Mujeres All Inclusive
Atelier All Inclusive
Atelier Inclusive inclusive p

Frequently asked questions

Can I book all-inclusive rates at Atelier Playa Mujeres - Adults Only - All Inclusive?

Atelier Playa Mujeres - Adults Only - All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include snorkeling, volleyball, and cooking classes.

How much does it cost to stay at Atelier Playa Mujeres - Adults Only - All Inclusive?

As of Mar 16, 2026, prices found for a 1-night stay for 2 adults at Atelier Playa Mujeres - Adults Only - All Inclusive on Mar 31, 2026 start from $758, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Atelier Playa Mujeres - Adults Only - All Inclusive?

Atelier Playa Mujeres - Adults Only - All Inclusive offers free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

What's there to see within easy reach of Atelier Playa Mujeres - Adults Only - All Inclusive?

This property is situated in Playa Mujeres within a short 15-minute walk of Mujeres Beach and also 17 minutes on foot from Playa Mujeres Golf Club. You'll also find Punta Sam Ferry Terminal and Punta Sam Beach within a short drive.

Is there parking available at Atelier Playa Mujeres - Adults Only - All Inclusive?

Yes, self parking is offered for free at the property. Though parking is limited parking, wheelchair-accessible parking is also available.

Is a spa located at Atelier Playa Mujeres - Adults Only - All Inclusive?

Nuup Spa is the property's spa and services include hot stone massages, deep-tissue massages, reflexology, and hydrotherapy.

Are there luxury amenities available at Atelier Playa Mujeres - Adults Only - All Inclusive?

Yes, guests can indulge in luxuries such as 4 outdoor pools, beachside massages, and 13 restaurants at this property.

Does Atelier Playa Mujeres - Adults Only - All Inclusive include a casino?

No, Atelier Playa Mujeres - Adults Only - All Inclusive doesn't have a casino.

Will I find an indoor pool at Atelier Playa Mujeres - Adults Only - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 4 outdoor pools.

What amenities will couples enjoy at Atelier Playa Mujeres - Adults Only - All Inclusive?

This adults-only property offers many amenities for couples, including champagne service as well as a beach and 13 restaurants.

Does Atelier Playa Mujeres - Adults Only - All Inclusive have a hot tub?

No, but guests can enjoy a heated pool at this property.

Does Atelier Playa Mujeres - Adults Only - All Inclusive have a restaurant that serves breakfast?

Yes, Atelier Playa Mujeres - Adults Only - All Inclusive has 13 restaurants, and serves breakfast for a surcharge.

Will Atelier Playa Mujeres - Adults Only - All Inclusive allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Atelier Playa Mujeres - Adults Only - All Inclusive for a fee of USD 50 per pet, per night. The property also provides food and water bowls.

Does Atelier Playa Mujeres - Adults Only - All Inclusive have connecting rooms available?

No, this property doesn't feature connecting guestrooms.

What is the closest airport to Atelier Playa Mujeres - Adults Only - All Inclusive?

The closest major airport to Atelier Playa Mujeres - Adults Only - All Inclusive is Cancun Intl. Airport (CUN), which is 18.6 mi away (41 minutes by car).

Are there rooms with balconies at Atelier Playa Mujeres - Adults Only - All Inclusive?

Yes, some guestrooms at this property offer either a furnished balcony and a deck/patio where guests can enjoy ocean and garden views.

Does Atelier Playa Mujeres - Adults Only - All Inclusive host weddings?

Take advantage of the wedding venue at Atelier Playa Mujeres - Adults Only - All Inclusive if you plan to say "I do" during your trip.

Atelier Playa Mujeres - Adults Only - All Inclusive Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1148 out of 1383 reviews
Rating 8 - Good. 133 out of 1383 reviews
Rating 6 - Okay. 53 out of 1383 reviews
Rating 4 - Poor. 23 out of 1383 reviews
Rating 2 - Terrible. 26 out of 1383 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Prashani

Stayed 2 nights in Nov 2025

8/10 Good

garid

Stayed 7 nights in Dec 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2025

10/10 Excellent

Lauren

the rooms were beyond stunning and comfortable, the staff was incredible and
Stayed 7 nights in Nov 2025

4/10 Poor

Terence

Stayed 3 nights in Dec 2025

10/10 Excellent

Carla

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I truly can’t put into words how incredible this place is. Of course it was absolutely beautiful with amazing food, but it was the staff that set it above all others. Everybody was caring and attentive from the moment we checked in. Our room was always freshened up (we loved the turn down service) and were always greeted with a smile and hand on heart. A huge shout out to the entire entertainment team who kept my friends and I laughing and vibing the entire time, rain or shine, day and night! Corinna, Ethan, Ernesto, Carols, Marianna, Euriel (aka Brunitooo) and Daniel. Thank you all, miss you already. Xo PS be on the lookout for my application
Stayed 6 nights in Dec 2025

10/10 Excellent

Hannah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area was great. Laid out well. Activities and things during the day. Staff was friendly and attentive. The food was delicious especially for an all inclusive. We had some incredible meals that compare to city restaurants!
Stayed 5 nights in Dec 2025

10/10 Excellent

jingwa

Liked: Cleanliness, amenities, property conditions & facilities
food and service is excellent, such an unforgettable experience
Stayed 2 nights in Nov 2025

8/10 Good

Noreen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The stay was great. Food fantastic. Beach was 8 out of 10. The checking was terrible. We had flown several hours to get there and a thinly veiled “private check in” was really up selling to a 90 minute presentation for a free massage. When we told Cinthia no several times and went to have a drink she chased us over and was very aggressive.
Stayed 5 nights in Nov 2025

10/10 Excellent

Catherine, Spring Hill

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is amazing!!! The decor is beautiful and blends in with the area. The rooms are spacious and uber clean. That shower gives you the hottest shower ever. The restaurants are so good with the food being amazing!!! The drinks are very good with my favorites coming from the cantina. The star is amazing from the porters to the bartenders to our favorite butler Armando. There is only one downside: there seems to be lower key nightlife. But if you’re all about food, drink, and sun than it’s the place for you!!!
Stayed 4 nights in Dec 2025

10/10 Excellent

Veronica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this resort. The service, food, and drinks were bar-none the best we have had!!
Stayed 3 nights in Dec 2025

10/10 Excellent

Tina M

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The food was the best I’ve ever had at an all inclusive resort along with the variety they offered. The rooms we beautiful and they did an excellent job of keeping it clean. The staff was the most friendly and helpful I’ve encountered. A hot stone massage is a must! Thank you helping us have a beautiful weeding anniversary trip. We will be back.
Roof top infinity pool view
Asian restaurant
Stayed 6 nights in Dec 2025

10/10 Excellent

Benjamin

Stayed 4 nights in Dec 2025

10/10 Excellent

Andrea Paola Hernandez

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was AMAZING! Extremely clean, smelled amazing and the service is top! Carlos and Luis from Mercado 19 breakfast were amazing and ernesto in limon y sal super attentive, already planning to go back ! Made our honeymoon perfect
Stayed 5 nights in Dec 2025

8/10 Good

Gerard

Stayed 7 nights in Nov 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great customer service, amazing rooms, food was excellent, great amenities. Excellent place, will definitely consider come back.
Stayed 4 nights in Dec 2025

10/10 Excellent

Melanie, Peshtigo

Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful time, very friendly staff, clean rooms. Our steaks were cooked to perfection at Los Abrazos. The layout of the resort was a bit confusing at first, wish we took a tour. Overall NBD so I’d definitely sty again.
Stayed 4 nights in Nov 2025

8/10 Good

Gary

Stayed 4 nights in Dec 2025

4/10 Poor

Hayoung, Ottawa

Stayed 3 nights in Nov 2025

10/10 Excellent

Dennis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Service was incredible
Stayed 10 nights in Nov 2025

10/10 Excellent

Harmony

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, courteous staff, good food
Stayed 4 nights in Nov 2025

10/10 Excellent

Dr. Demi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Haoran

Stayed 3 nights in Nov 2025

8/10 Good

Alyssa

Stayed 7 nights in Nov 2025

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best all inclusive we've ever been to. Slightly edged our Xcaret Arte. Everything was top notch: Food: we were able to get into every restaurant we wanted. Takeshi (asian) was our fav. Get the pad thai - best pad thai of my life. Drinks: every bar and restaurant could make any specialty cocktail you wanted. The liquor was not watered down. Their house wine was good too - no need to buy bottles Service: everyone that we encountered was very professional and well trained. They were nice, fast and wanted to make sure you had a good time. Shout out to Guadalupe by the pool. She was our favorite on the trip. She was super sweet and kept our pool cocktails full. Rooms: We were originally in an ocean view room in building 1, above the reception. We had a "party suite" above us and you could hear people dragging chairs and tables all night long. After two nights, we asked to be moved. The staff was excellent and moved us to a swim out room in building 2 at no charge. It was fantastic. Pool: we didn't have any issues getting pool chairs but if you want the double pool beds, you had to get them by 8am. People played the towel game, but it wasn't ever too bad. Beach: they clean the seaweed off the beach every morning. They have a dozen thatched huts and about 2 dozen chairs by the beach. Beach wasn't ever crowded due to the water being a tad rough. But beautiful and definitely an option.
Roof top pool - INSPIRA folks can go up whenever. Everyone else can go up after 6pm
View of the pool
View of swim up rooms
View from Ocean View rooms
Stayed 4 nights in Nov 2025

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