Elite Vacation Club

Luxury resort on the beach, with 5 outdoor pools

VIP Access

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Where to?

Dates

October 2025

November 2025

6 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
Breakfast available
All inclusive
Room service
Housekeeping

Explore the area

Carretera a Punta Sam Km. 5.2 Mza 9, Punta Sam, QROO, 77400

Place, Punta Sam Beach
‪13 min walk‬
Place, Playa Mujeres Golf Club
‪4 min drive‬
Place, North Beach
‪44 min drive‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪31 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for Rewards members

Learn more about VIP Access

Room options

1 bedroom, premium bedding, down comforters, minibar

Deluxe 1 King Bed - Room Only

Wonderful

538 sq ft
Sleeps 2
1 King Bed

Deluxe 1 King Bed - All Inclusive

Exceptional

538 sq ft
Sleeps 2
1 King Bed

Deluxe 2 Queen Beds - All Inclusive

538 sq ft
Sleeps 4
2 Queen Beds

Deluxe 2 Queen Beds - Room Only

Exceptional

538 sq ft
Sleeps 4
2 Queen Beds

About the neighborhood

Punta Sam

Elite Vacation Club places you within a leisurely stroll of Punta Sam Ferry Terminal and Punta Sam Beach. This 415-room, 4.5-star resort has 5 outdoor pools along with a full-service spa and 6 restaurants.

View more Resorts in Punta Sam

What's nearby

Punta Sam Beach - 13 min walk - 0.7 miles
Punta Sam Ferry Terminal - 13 min walk - 0.7 miles
Playa Mujeres Golf Club - 4 min drive - 2.4 miles
Isla Mujeres Ferry Terminal - 44 min drive - 4.8 miles
North Beach - 44 min drive - 5.0 miles

Getting around

Cancun Intl. Airport (CUN) - 34 min drive

Restaurants

‪Restaurant Flamingos - ‬20 min walk
‪The Deli - ‬6 min walk
‪The Rooftop - ‬2 min walk
Blanca Blue
‪Don Fernando Lobby Bar - ‬5 min drive

About this property

Elite Vacation Club

Luxury resort on the beach, with 5 outdoor pools

Guests of Elite Vacation Club have access to a full-service spa, 5 outdoor pools, and a children's pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for USD 50 per vehicle one-way. The front desk has multilingual staff standing by 24 hours a day to assist with concierge services and dry cleaning/laundry. Other amenities at this beach resort include a 24-hour gym, free WiFi in public areas, and a free kid's club.

50-inch flat-screen TVs come with satellite channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Furnished balconies, minibars, and espresso makers are other standard amenities.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Pool
Hot Tub
All inclusive
Spa

$140 nightly

Nov 9 - Nov 10

Total with taxes and fees

Property amenities

Internet

Available in all rooms: WiFi
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle on request for a surcharge
Free self parking on site
Free valet parking on site

Food and drink

Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 40 for adults and USD 20 for children
5 bars/lounges
6 restaurants
A beach bar
A coffee shop/cafe
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Caprichos
Davino Restaurant
La Casona STK
Legend
Zama Restaurant

Things to do

24-hour gym
5 outdoor pools
Beach volleyball
Children's pool
Free children's club
Full-service spa
Kayaking

Family friendly

5 outdoor pools
Babysitting (surcharge)
Children's games
Children's pool
Free children's club
Free supervised activities for children
Grocery/convenience store
Laundry facilities
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Laundry facilities

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Free beach cabanas
Garden
On the beach
On the waterfront
Terrace

Full-service spa

7 treatment rooms
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Prenatal massages
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator (47 inch wide door)
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible restaurant
Wheelchairs on site

3 buildings
9 floors
Smoking not allowed

Room amenities

Bedroom

Blackout drapes
Down comforter
Hypo-allergenic bedding
Pillow menu
Premium bedding

Bathroom

Bathrobes
Free toiletries
Hair dryer
Shower
Slippers
Towels provided

Entertainment

50-inch flat-screen TV with premium satellite channels

Food and drink

24-hour room service
Espresso maker
Minibar

Air conditioning (climate-controlled)
Ceiling fan
Individual decor
Individual furnishings
Iron/ironing board
Phone
Safe
Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Early check-in subject to availability

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 25

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Deposit: USD 0 per accommodation, per day
Sanitation services: USD 2 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for buffet breakfast: approximately USD 40 for adults and USD 20 for children
Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 4)
Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Long-term renters welcome

Safety features at this property include a smoke detector, a security system, and window guards

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-in: 4:00 PM—-midnight
Check-out: noon
Minimum check-in age: 25

The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

Property Registration Number TRM180530UU8

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
Onsite safety features include a smoke detector, a security system, and window guards.
Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

Reservations need to be made in advance for massage services. Contact the resort at the phone number listed on your booking confirmation.
Long-term renters welcome.
No cribs or infant beds are available.

Property is also known as

Elite Vacation Club Resort

Elite Vacation Club Punta Sam

Elite Vacation Club All Inclusive

Elite Vacation Club Resort Punta Sam

Frequently asked questions

Are free cancellation options available at Elite Vacation Club?

Elite Vacation Club offers free cancellation on select room rates. For more details, review the cancellation policy on our site.

What can I see close to Elite Vacation Club?

This resort is located in Punta Sam, just steps from Punta Sam Beach. You'll also find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Ultramar Ferry Puerto Juárez within a short drive.

Is there parking available at Elite Vacation Club?

Yes, valet parking and self parking are offered for free at the resort.

Is there a spa at Elite Vacation Club?

There is a full-service spa available for guests to enjoy and services include beach massages, Swedish massages, body wraps, and couples treatments.

Does Elite Vacation Club have a casino at the property?

No, Elite Vacation Club doesn't have a casino.

Will I find an indoor pool at Elite Vacation Club?

No, this resort doesn't have an indoor pool; however, there are 5 outdoor pools.

What do couples enjoy most about Elite Vacation Club?

This beachfront resort offers plenty of amenities for couples including a beach bar, 5 outdoor pools, and 6 restaurants.

Are there hot tubs at Elite Vacation Club?

Yes, guests can enjoy a spa tub at this resort.

Does Elite Vacation Club have a restaurant with a breakfast menu?

Yes, Elite Vacation Club has 6 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Elite Vacation Club allow pets to stay for free?

No, pets and service animals aren't allowed at Elite Vacation Club.

Are there connecting rooms at Elite Vacation Club?

No, this resort doesn't feature connecting guestrooms.

How far is the airport from Elite Vacation Club?

The closest major airport to Elite Vacation Club is Cancun Intl. Airport (CUN), which is 16.8 mi away (34 minutes by car).

Can I book a room with a balcony at Elite Vacation Club?

Yes, every guestroom at Elite Vacation Club comes with a furnished balcony with some featuring ocean or garden views.

Does Elite Vacation Club have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Elite Vacation Club.

Elite Vacation Club Reviews

8.2

Very Good

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Kale

Traveled with partner

May 23, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I love everything

Stayed 3 nights in May 2025

10/10 Excellent

Angela

Traveled with group

May 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Super cool

Stayed 3 nights in May 2025

10/10 Excellent

Carlos

Traveled with family

May 9, 2025

Liked: Staff & service, amenities, property conditions & facilities

Beautiful hotel

Stayed 5 nights in May 2025

10/10 Excellent

Tanisha

Traveled with family

Apr 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved it

Stayed 3 nights in Apr 2025

10/10 Excellent

Mia

Traveled with family

Apr 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Family Vacay - Great Food.

Wonderful trip and the food was amazing! All of the restaurants were A1! The beach was a little rocky, but we still enjoyed the pools, etc.

Stayed 4 nights in Apr 2025

10/10 Excellent

Christa

Apr 8, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great baby moon!

We had a wonderful time for our baby moon! It was the perfect stay, staff was great, the property was great the overall trip was the best!

Stayed 3 nights in Apr 2025

8/10 Good

Steffanie

Traveled with partner, Traveled with family

Mar 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was our first time at this resort and it was amazing. The staff was more than top notch. Everyone seemed to be happy to help and be available for you at any time. The room upgrade was perfect!! The rooms and resort was clean and I had no issues with anything!! Thank you for a stay we will always remember.

Stayed 7 nights in Feb 2025

4/10 Poor

livanessa, Bronx

Traveled with partner

Mar 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel was clean and beautiful. The pools were outstanding, on the downside no entertainment for adults. It was pretty boring. besides swimming in the pool and the ocean, there was nothing to do all day. The food was extremely expensive. The hotel promote are all inclusive and all-inclusive to my understanding. include food and drink's No food and drink was included with the booking.

Stayed 5 nights in Feb 2025

2/10 Terrible

Oscar

Feb 24, 2025

Stayed 4 nights in Feb 2025

2/10 Terrible

Efrat

Traveled with family and small children

Dec 25, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

**Extremely Disappointing Experience – Do NOT Book Here!** I booked a non-refundable package at this hotel, and unfortunately, I tested positive for COVID right before my stay. Despite my situation, the hotel refused to offer any assistance or allow me to reschedule, and instead insisted I still come to the hotel. They didn’t care about my health or the safety of other guests—they just wanted get my money. I reached out multiple times, but nobody ever called me back, and no one offered a solution. It was completely heartless. I was responsible enough to stay home to avoid infecting others, but the hotel couldn’t have cared less they wanted me to with my Covid to there hotel didn’t care from the other guest just not to get me money back . In the end, they took my money without me even stepping foot on the property. This is the worst customer service I’ve ever experienced. They showed zero empathy and made it clear that their priority is money, not guest safety or well-being. Do yourself a favor and avoid this hotel at all costs.

Stayed 5 nights in Dec 2024

10/10 Excellent

Ronald H Braswell

Traveled with partner

Dec 14, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This resort is fabulous. Staff was very helpful and friendly.

Stayed 3 nights in Dec 2024

10/10 Excellent

Maria, Blackstone

Traveled with partner

Dec 6, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful place, well maintained and excellent customer service!

Stayed 5 nights in Nov 2024

10/10 Excellent

Alecia Marie

Traveled with family

Dec 2, 2024

Liked: Amenities

Love staying here anytime we're in Cancun this is where we stay. The staff everywhere here are so friendly, helpful and always do a great job. It's nice and quite at night and even when they're full you don't feel like it is overcrowded at all. Love everything about this resort. We'll definitely be back soon.

Stayed 4 nights in Nov 2024

8/10 Good

Makarios

Aug 3, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The activities were great! (Ricky Rocks!) Food and alcohol were good. Service was friendly and honest. The gym was smelly so we didn’t use it because of that, but would have liked to.

Stayed 7 nights in Jul 2024

8/10 Good

Kesha

Jun 25, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Cleaning

Stayed 4 nights in Jun 2024

10/10 Excellent

Shanna

May 14, 2024

Stayed 3 nights in May 2024

10/10 Excellent

Alecia Marie

Traveled with partner

May 12, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was beautiful, we booked our reservations for dinner before arriving and it went smoothly. As always the staff is friendly, welcoming, hard working and super helpful. We've been here quite a few times in the past few years since our first stay for our honeymoon. Highly recommend this resort.

Stayed 4 nights in Apr 2024

4/10 Poor

Robert Edward

May 9, 2024

Disliked: Staff & service, amenities

The pools where nice the staff were so so the liquor was terrible and watered down the staff always try to get you somewhere into spending slot Of money for literally everything they charge for they told us we had all inclusive up until we arrived there they said it wasn’t all inclusive and had to end up spending money for everything when we made sure to get a all inclusive resort, and they know now you have no other choice After traveling there and taking multiple layover flights to get there and sleeping at random airports to get to that resort and then being told that our stay wasn’t all inclusive and we have no other choice but to end up staying there. Other then that the place was ok but not really much to do there at that resort !

Stayed 5 nights in Apr 2024

10/10 Excellent

Cindy Anai

Traveled with group

May 6, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I enjoyed my stay here! Everyone is very friendly making my stay so enjoyable. Diego, Jorge, and Yair were very friendly and helpful at the water sports section. Adrian and Abel were two of our favorite bartenders, our entire experience wouldn't have been the same without them! I will definitely be returning thanks to my experience with them!

Stayed 2 nights in May 2024