Excellence Playa Mujeres - Adults Only All Inclusive

Adults-only beachfront property with 7 outdoor pools

VIP Access

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Where to?

Dates

October 2025

November 2025

1 bedroom, premium bedding, down comforters, free minibar

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Explore the area

Prolongacion Bonampak S/N Mz 1 Lt 10, SM 3, Playa Mujeres, Punta Sam, QROO, 77400

Place, Mujeres Beach
‪8 min walk‬
Place, Isla Mujeres Ferry Terminal
‪46 min drive‬
Place, North Beach
‪47 min drive‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪34 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for Rewards members

Learn more about VIP Access

Room options

Junior Suite Spa or Pool View

Exceptional

807 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Swim Up Suite Spa or Pool View

Exceptional

807 sq ft
Sleeps 2
1 King Bed

Two-Story RooftopTerrace Suite Spa or Pool View

Wonderful

807 sq ft
1 bedroom
Sleeps 2
1 King Bed

Excellence Club Junior Suite Ocean View

Exceptional

807 sq ft
1 bedroom
Ocean view
Sleeps 2
1 King Bed

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

Exceptional

807 sq ft
1 bedroom
Ocean view
Sleeps 2
1 King Bed

Excellence Club Junior Swim Up Suite Pool View

Exceptional

807 sq ft
1 bedroom
Sleeps 2
1 King Bed

Excellence Club Junior Suite Pool View

Very good

807 sq ft
Sleeps 2
1 King Bed

Terrace Suite With Plunge Pool

Excellent

1600 sq ft
Sleeps 2
1 King Bed

About the neighborhood

Punta Sam

Located in Playa Mujeres within a short walk of Mujeres Beach, Excellence Playa Mujeres - Adults Only All Inclusive is within a mile (2 km) of Punta Sam Ferry Terminal. This 450-room, 5-star property welcomes business and leisure travelers with 7 outdoor pools, a private beach, and a full-service spa.

What's nearby

Mujeres Beach - 8 min walk - 0.5 miles
Playa Mujeres Golf Club - 4 min drive - 1.8 miles
Isla Mujeres Ferry Terminal - 46 min drive - 5.7 miles
North Beach - 47 min drive - 5.9 miles
Dolphin Discovery - 50 min drive - 7.8 miles

Getting around

Cancun Intl. Airport (CUN) - 38 min drive

Restaurants

‪The Deli - ‬6 min drive
‪Don Fernando Lobby Bar - ‬5 min drive
‪El Suspiro - ‬7 min drive
‪caprichos villa del palmar - ‬5 min drive
‪Zama Restaurant - ‬5 min drive

About this property

Excellence Playa Mujeres - Adults Only All Inclusive

Adults-only beachfront property with 7 outdoor pools

Excellence Playa Mujeres - Adults Only All Inclusive features a private beach, a full-service spa, and 7 outdoor pools. You can take advantage of free valet parking, along with an airport shuttle (available 24 hours) for MXN 3904.21 per vehicle roundtrip. The 24-hour front desk has multilingual staff ready to assist with concierge services and luggage storage. Other amenities at this adults-only property include a 24-hour gym, a sauna, and a rooftop terrace.

55-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport premium bedding and pillow menus, and bathrooms offer jetted tubs, hair dryers, and free toiletries. Free minibar items, furnished balconies or patios, and sitting areas are also available.

A private beach and an outdoor tennis court are featured at the property. 7 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily. There are hot springs/mineral springs on site.

Awards and affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

4 outdoor pools, a heated pool, free cabanas, pool umbrellas

Pool
All inclusive
Spa
Pet friendly

$585 nightly

Oct 13 - Oct 14

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle on request for a surcharge
Free valet parking on site

Food and drink

11 bars/lounges
11 restaurants
7 poolside bars
A beach bar
A coffee shop/cafe
A swim-up bar
Snack bar/deli

Restaurants on site

Oregano
The Grill
The Lobster House

Things to do

24-hour gym
7 outdoor pools
Fitness classes
Full-service spa
Hot tub
Kayaking
Library
Outdoor tennis court
Sailing
Sauna
Scuba diving
Snorkeling
Volleyball
Yoga classes

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Laundry facilities
Luggage storage

Guest services

Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Outdoors

Barbecue grill
Garden
On a private beach
Pool umbrellas
Rooftop terrace
Vegetable garden

Full-service spa

15 treatment rooms
Body wraps
Couples treatment rooms
Facials
Hot tub
Hot/mineral springs
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Sauna
Spa open daily
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator (35 inch wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk (44 inches high)

4 floors
9 buildings
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Biodegradable drinking straws available
Comprehensive recycling policy
Designated smoking areas
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Local culture and ecosystem education
No plastic drinking straws
Reusable tableware
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Down comforter
Hypo-allergenic bedding
Pillow menu
Premium bedding

Bathroom

Bathrobes
Free toiletries
Hair dryer
Jetted bathtub
Private bathroom
Separate bathtub and shower
Slippers
Toothbrush and toothpaste
Towels provided

Entertainment

55-inch LED TV with premium cable/satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar

Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Composting
Desk
Energy-saving switches in guestrooms
Laptop-compatible safe
LED lighting
Phone
Recycling
Separate sitting area
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Children and extra beds

Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Airport shuttle fee: MXN 3904.21 per vehicle (roundtrip, maximum occupancy 2)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products.
Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
No cribs or infant beds are available.
No rollaway or extra beds are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Frequently asked questions

Are there all-inclusive rate plans at Excellence Playa Mujeres - Adults Only All Inclusive?

Excellence Playa Mujeres - Adults Only All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include snorkeling, kayaking, and sailing.

How much does it cost to stay at Excellence Playa Mujeres - Adults Only All Inclusive?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Excellence Playa Mujeres - Adults Only All Inclusive on Oct 5, 2025 start from $469.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Excellence Playa Mujeres - Adults Only All Inclusive?

Excellence Playa Mujeres - Adults Only All Inclusive provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

What's there to do around Excellence Playa Mujeres - Adults Only All Inclusive?

This property is situated in Playa Mujeres within a short 12-minute walk of Mujeres Beach. You'll also find Ultramar Ferry Puerto Juárez and Playa Mujeres Golf Club within a short drive.

Is there parking available at Excellence Playa Mujeres - Adults Only All Inclusive?

Yes, valet parking is offered for free at the all-inclusive property.

Is there a spa available at Excellence Playa Mujeres - Adults Only All Inclusive?

There is a full-service spa available for guests to enjoy and services include beach massages, body wraps, and couples treatments.

Does Excellence Playa Mujeres - Adults Only All Inclusive feature a casino on the premises?

No, Excellence Playa Mujeres - Adults Only All Inclusive doesn't have a casino.

Is there an indoor pool at Excellence Playa Mujeres - Adults Only All Inclusive?

No, this property doesn't have an indoor pool; however, there are 7 outdoor pools and a hot tub.

Is Excellence Playa Mujeres - Adults Only All Inclusive a good place to stay for couples?

This adults-only all-inclusive property offers many amenities for couples such as a private beach and a beach bar with some guestrooms featuring private plunge pools.

Are there hot tubs at Excellence Playa Mujeres - Adults Only All Inclusive?

Yes, this all-inclusive property has a spa tub.

Does Excellence Playa Mujeres - Adults Only All Inclusive have a restaurant that serves breakfast?

Yes, Excellence Playa Mujeres - Adults Only All Inclusive has 11 restaurants, and serves breakfast for a surcharge.

Will Excellence Playa Mujeres - Adults Only All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Excellence Playa Mujeres - Adults Only All Inclusive.

Are there connecting rooms at Excellence Playa Mujeres - Adults Only All Inclusive?

No, this all-inclusive property doesn't feature connecting guestrooms.

How close is the airport from Excellence Playa Mujeres - Adults Only All Inclusive?

The closest major airport to Excellence Playa Mujeres - Adults Only All Inclusive is Cancun Intl. Airport (CUN), which is 17.6 mi away (38 minutes by car).

Are there rooms with balconies that I can book at Excellence Playa Mujeres - Adults Only All Inclusive?

Yes, every guestroom at Excellence Playa Mujeres - Adults Only All Inclusive comes with a furnished balcony with some featuring ocean or pool views.

Does Excellence Playa Mujeres - Adults Only All Inclusive have a wedding venue on site?

Take advantage of the wedding venue at Excellence Playa Mujeres - Adults Only All Inclusive if you plan to say "I do" during your trip.

Excellence Playa Mujeres - Adults Only All Inclusive Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Excellent

Rotchiena

Aug 9, 2025

Stayed 5 nights in Jul 2025

10/10 Excellent

Alysia

Traveled with partner

Jul 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything at this resort exceeded our expectations!

Stayed 5 nights in Jul 2025

10/10 Excellent

Tiffany L

Traveled with partner

Jul 6, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great property with amazing staff. The resort was clean and aesthetically pleasing. Food was good. Really enjoyed the Grill and the Hibachi.

Stayed 4 nights in Jul 2025

10/10 Excellent

Jose Yuri

Traveled with family

Jul 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

every thing was good

Stayed 4 nights in Jun 2025

10/10 Excellent

Jeffrey

Traveled with family

Jul 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place I recommend it

Stayed 7 nights in Jun 2025

10/10 Excellent

Regina Lee

Traveled with partner

Jul 3, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Excellent…will be back.

Stayed 4 nights in Jun 2025

10/10 Excellent

Jasmine

Traveled with partner

Jul 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The best all inclusive I have ever traveled to the customer service was superb, and they went above and beyond, keeping everything clean and stocked

Stayed 3 nights in Jun 2025

10/10 Excellent

Mindy S

Traveled with partner

Jul 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is a beauty property with the friendliest of people. We will be returning!

Stayed 4 nights in Jun 2025

10/10 Excellent

THOMAS R

Traveled with family

Jul 3, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed six nights end of June. No hawkers pestering me to buy things. Room, food, and staff were top notch. Beautiful grounds and good choice of excursions. First time at an Excellence property -- definitely will be back!!!

Stayed 6 nights in Jun 2025

10/10 Excellent

Myeachia

Traveled with partner

Jul 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Food was very good. We only missed eating at one dinner restraunt. Staff was amazing. A few went above and beyond to make it memorable. They took very good care of their beach and all their buildings.

Stayed 7 nights in Jun 2025

8/10 Good

Laury

Traveled with partner

Jul 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

⸻ The staff were amazing, the resort was beautiful, and the food was absolutely delicious. My only disappointment was the daytime entertainment. There was often no music by the main pool, and when there was, the sound system either wasn’t working or the volume was too low, with little variety in the playlist. Since we spent most of our time by the pool, it would have been great to have more engaging entertainment and activities throughout the day. Unfortunately, the lack of music and poolside events made that area feel a bit dull at times.

Stayed 6 nights in Jun 2025

8/10 Good

Peter

Traveled with family

Jul 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place. Great staff. Food was so so.

Stayed 4 nights in Jun 2025

10/10 Excellent

Kathleen

Jul 2, 2025

Stayed 5 nights in Jun 2025

4/10 Poor

Beau

Traveled with family

Jul 1, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Service was very average. Sometimes at dinner the server made you feel like a burden for just normal requests. Room service was terrible that is if they remember to bring it to you at all and if they do it can take up to an hour. The pools were starting to show their age with lime scale cracking paint and broken tiles. Rooms were also starting to show heavy signs of wear. Overall I’d say it was a 2/5 won’t come back.

Stayed 6 nights in Jun 2025