Excellence Playa Mujeres - Adults Only All Inclusive

Adults-only beachfront property with 7 outdoor pools

VIP Access

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Where to?

Dates

June 2025

July 2025

1 bedroom, premium bedding, down comforters, free minibar

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Explore the area

Prolongacion Bonampak S/N Mz 1 Lt 10, SM 3, Playa Mujeres, Punta Sam, QROO, 77400

Playa Mujeres Golf Club
‪4 min drive‬
Isla Mujeres Ferry Terminal
‪46 min drive‬
North Beach
‪47 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪34 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
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Room options

Excellence Club Junior Suite Pool View

807 sq ft
Sleeps 2
1 King Bed

Excellence Club Junior Swim Up Suite Pool View

807 sq ft
Sleeps 2
1 King Bed

Junior Suite Spa or Pool View

807 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Swim Up Suite Spa or Pool View

807 sq ft
Sleeps 2
1 King Bed

Terrace Suite With Plunge Pool

1600 sq ft
Sleeps 2
1 King Bed

Two-Story RooftopTerrace Suite Spa or Pool View

807 sq ft
Sleeps 2
1 King Bed

Excellence Club Junior Suite Ocean View

807 sq ft
Ocean view
Sleeps 2
1 King Bed

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

807 sq ft
Ocean view
Sleeps 2
1 King Bed

About the neighborhood

Punta Sam

Located in Playa Mujeres within a short walk of Mujeres Beach, Excellence Playa Mujeres - Adults Only All Inclusive is within a mile (2 km) of Punta Sam Ferry Terminal. This 450-room, 5-star property welcomes business and leisure travelers with 7 outdoor pools, a private beach, and a full-service spa.

What's nearby

Mujeres Beach - 8 min walk - 0.5 miles
Playa Mujeres Golf Club - 4 min drive - 1.8 miles
Isla Mujeres Ferry Terminal - 46 min drive - 5.7 miles
North Beach - 47 min drive - 5.9 miles
Dolphin Discovery - 50 min drive - 7.8 miles

Getting around

Cancun Intl. Airport (CUN) - 38 min drive

Restaurants

‪Hiroshi Bar - ‬6 min drive
‪World Café - ‬7 min drive
‪Don Fernando Lobby Bar - ‬5 min drive
‪Caprichos Villa del Palmar - ‬5 min drive
‪Davinos - ‬5 min drive

About this property

Excellence Playa Mujeres - Adults Only All Inclusive

Adults-only beachfront property with 7 outdoor pools

Excellence Playa Mujeres - Adults Only All Inclusive features a private beach, a full-service spa, and 7 outdoor pools. You can take advantage of free valet parking, along with an airport shuttle (available 24 hours) for MXN 3904.21 per vehicle roundtrip. The 24-hour front desk has multilingual staff ready to assist with concierge services and luggage storage. Other amenities at this adults-only property include a 24-hour gym, a sauna, and a rooftop terrace.

55-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport premium bedding and pillow menus, and bathrooms offer jetted tubs, hair dryers, and free toiletries. Free minibar items, furnished balconies or patios, and sitting areas are also available.

A private beach and an outdoor tennis court are featured at the property. 7 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily. There are hot springs/mineral springs on site.

Awards and affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

4 outdoor pools, a heated pool, free cabanas, pool umbrellas

Pool
All inclusive
Spa
Pet friendly

$541 nightly

Jul 15 - Jul 16

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle on request for a surcharge
Free valet parking on site

Food and drink

10 restaurants
11 bars/lounges
7 poolside bars
A beach bar
A coffee shop/cafe
A swim-up bar
Snack bar/deli

Restaurants on site

Barcelona
The Flavor Market
The Grill
The Lobster House
Toscana

Things to do

24-hour gym
7 outdoor pools
Fitness classes
Full-service spa
Hot tub
Kayaking
Library
Outdoor tennis court
Sailing
Sauna
Scuba diving
Snorkeling
Volleyball
Yoga classes

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Laundry facilities
Luggage storage

Guest services

Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Outdoors

Barbecue grill
Garden
On a private beach
Pool umbrellas
Rooftop terrace
Vegetable garden

Full-service spa

15 treatment rooms
Body wraps
Couples treatment rooms
Facials
Hot tub
Hot/mineral springs
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Sauna
Spa open daily
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator (35 inch wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk (44 inches high)

4 floors
9 buildings
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Biodegradable drinking straws available
Comprehensive recycling policy
Designated smoking areas
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Local culture and ecosystem education
No plastic drinking straws
Reusable tableware
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Down comforter
Hypo-allergenic bedding
Pillow menu
Premium bedding

Bathroom

Bathrobes
Free toiletries
Hair dryer
Jetted bathtub
Private bathroom
Separate bathtub and shower
Slippers
Toothbrush and toothpaste
Towels provided

Entertainment

55-inch LED TV with premium cable/satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar

Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Composting
Desk
Energy-saving switches in guestrooms
Laptop-compatible safe
LED lighting
Phone
Recycling
Separate sitting area
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Children and extra beds

Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Airport shuttle fee: MXN 3904.21 per vehicle (roundtrip, maximum occupancy 2)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products.
Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
No cribs or infant beds are available.
No rollaway or extra beds are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Frequently asked questions

Are there all-inclusive rate plans at Excellence Playa Mujeres - Adults Only All Inclusive?

Excellence Playa Mujeres - Adults Only All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include snorkeling, kayaking, and sailing.

How much does it cost to stay at Excellence Playa Mujeres - Adults Only All Inclusive?

As of Jun 19, 2025, prices found for a 1-night stay for 2 adults at Excellence Playa Mujeres - Adults Only All Inclusive on Jun 29, 2025 start from $591.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Excellence Playa Mujeres - Adults Only All Inclusive?

Excellence Playa Mujeres - Adults Only All Inclusive provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

What's there to do around Excellence Playa Mujeres - Adults Only All Inclusive?

This property is situated in Playa Mujeres within a short 12-minute walk of Mujeres Beach. You'll also find Ultramar Ferry Puerto Juárez and Playa Mujeres Golf Club within a short drive.

Is parking available on site at Excellence Playa Mujeres - Adults Only All Inclusive?

Yes, valet parking is offered for free at the all-inclusive property.

Is there a spa available at Excellence Playa Mujeres - Adults Only All Inclusive?

There is a full-service spa available for guests to enjoy and services include beach massages, body wraps, and couples treatments.

Does Excellence Playa Mujeres - Adults Only All Inclusive feature a casino on the premises?

No, Excellence Playa Mujeres - Adults Only All Inclusive doesn't have a casino.

Is there an indoor pool at Excellence Playa Mujeres - Adults Only All Inclusive?

No, this property doesn't have an indoor pool; however, there are 7 outdoor pools and a hot tub.

Is Excellence Playa Mujeres - Adults Only All Inclusive good for couples?

This adults-only all-inclusive property offers many amenities for couples such as a private beach and a beach bar with some guestrooms featuring private plunge pools.

Does Excellence Playa Mujeres - Adults Only All Inclusive have a hot tub?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Excellence Playa Mujeres - Adults Only All Inclusive have a restaurant that serves breakfast?

Yes, Excellence Playa Mujeres - Adults Only All Inclusive has 10 restaurants, and serves breakfast for a surcharge.

Will Excellence Playa Mujeres - Adults Only All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Excellence Playa Mujeres - Adults Only All Inclusive.

Does Excellence Playa Mujeres - Adults Only All Inclusive have connecting rooms?

No, there aren't connecting guestrooms at this all-inclusive property.

How close is the airport from Excellence Playa Mujeres - Adults Only All Inclusive?

The closest major airport to Excellence Playa Mujeres - Adults Only All Inclusive is Cancun Intl. Airport (CUN), which is 17.6 mi away (38 minutes by car).

Are there rooms with balconies at Excellence Playa Mujeres - Adults Only All Inclusive?

Yes, every guestroom at Excellence Playa Mujeres - Adults Only All Inclusive comes with a furnished balcony with some featuring ocean or pool views.

Does Excellence Playa Mujeres - Adults Only All Inclusive have a wedding venue on site?

Take advantage of the wedding venue at Excellence Playa Mujeres - Adults Only All Inclusive if you plan to say "I do" during your trip.

Excellence Playa Mujeres - Adults Only All Inclusive Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Excellent

Courtney

Traveled with family

Jun 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Spent 4 nights at Excellence Playa Mujeras! Every minute was amazing and we will be back!!! From the moment we walked in the door to the last somber final walk to the lobby every last staff member was friendly, passionate, kind and GENUINE! There are a variety of restaurants depending on what you are in the mood for. Few of our favorites below. Lobster House is a MUST, even without lobster on the menu, lol! Clam Chowder was heavenly and the tuna minion was to die for!!! For sit down breakfast, the Kitchen Table was our favorite because it had so many options. Plus mimosas and bloody mary's make any vacation breakfast just a little more exciting! Aroma was a popular spot in the morning and evening! Specialty (espresso)coffee and pastries, ending with sweet treats including ice cream was a favorite at night. Pools everywhere from the party, swim up bar to the serene lazy river, with over water hammocks and in water lounge chairs. Relaxation for every traveler. First night we enjoyed a burlesque show that was so good, but it was also so hot (June travel)! We chose not to go to any other shows but heard they were all amazing. Finally, although its not required, don't forget to tip!

Stayed 4 nights in Jun 2025

10/10 Excellent

Jeffrey A

Traveled with partner

Jun 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was pur 4th visit to Excellence and loves it again! Food and drink were just as amazing as the friendly sraff and service. The property is aging and had some room malfunctions but they were addressed really quickly. Cant wait for our next visit to playa mujeres excellence!

Stayed 7 nights in Mar 2025

10/10 Excellent

Claudya

Traveled with partner

May 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

There are truly no words for how amazing of an experience this trip was. The staff was the best part, so friendly, so happy, so accommodating

Stayed 4 nights in May 2025

10/10 Excellent

Shaun Michael

May 11, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in May 2025

10/10 Excellent

Charles Vincent

Mar 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Mar 2025

10/10 Excellent

Marina Alexandrova

Traveled with partner

Mar 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great property, beautiful lush vegetation on the grounds, several excellent restaurants. Some exceptional staff members include Lucy, our waitress at the beach, wait staff at Spice restaurant and the Grill, Raul at the Kitchen table and the boys from the entertainment staff. Only challenge was ensuring we find a set of chairs at the beach. Always involved planning and competing with people who reserve chairs. Otherwise- a great stay. We’d go back for sure!

Stayed 6 nights in Mar 2025

10/10 Excellent

Kristie

Mar 18, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Feb 2025

10/10 Excellent

Eric

Traveled with partner

Mar 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful

Stayed 4 nights in Mar 2025

10/10 Excellent

Karisha

Mar 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The food was really really good

Stayed 3 nights in Mar 2025

10/10 Excellent

Erica

Traveled with partner

Mar 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect!!!!

Stayed 6 nights in Mar 2025

10/10 Excellent

Stanley

Mar 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The resort was beyond our expectation. The staff was incredibly friendly and accomdated all of our requests very very quickly.

Stayed 7 nights in Mar 2025

10/10 Excellent

Amy

Mar 13, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Mar 2025

2/10 Terrible

Daniel

Mar 9, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Disgusting service never again

Stayed 3 nights in Mar 2025

6/10 Okay

Tanya

Traveled with partner

Mar 9, 2025

Had to get up eat too early to get beach chairs

Stayed 5 nights in Mar 2025

2/10 Terrible

Vincent

Mar 6, 2025

Disliked: Property conditions & facilities

Worst customer service! Don't stay here or use expedia to book anything!!!!

Stayed 4 nights in Mar 2025

10/10 Excellent

Hope Ana

Traveled with group, Traveled with family

Mar 5, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Perfect

Stayed 4 nights in Mar 2025

10/10 Excellent

joshua

Mar 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent

Stayed 3 nights in Mar 2025

10/10 Excellent

Zhu Wei, Chicago

Traveled with group

Mar 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The amount of dining options is incredible. We enjoyed majority of the restaurants during our 4 night trip.

Stayed 4 nights in Feb 2025

10/10 Excellent

AMY, Elberfeld

Traveled with partner

Mar 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We will definitely be back!! Amazing trip and beautiful property.

Stayed 6 nights in Feb 2025

10/10 Excellent

Nathan

Traveled with partner

Mar 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent Beach area. White Sand with calm blue water.

Stayed 3 nights in Feb 2025

10/10 Excellent

Donna

Mar 2, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful resort with amazing service!

Beautiful resort with amazing service. Lots of areas to enjoy the sun, pool and beach.

Stayed 4 nights in Jan 2025

8/10 Good

Paolo

Traveled with partner

Feb 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Been here to EPM about 10 times over the past 10-15 years and like it more than other Excellence Resorts including DR and Riveria Maya. We always got a room around the spa because it was always quiet there and away from the loud, party area which was the pool by the beach. We could hear a pin drop it was so quiet. Not so much anymore. Although it isn't really noisy, visitors, particularly those staying in the first floor rooms where they can just jump in the pool. bring their blue tooth speakers and play music as they sit poolside and drink. They are NOT supposed to have music there because it's the "quiet" section but the hotel has not had a handle on this. If you call security, they'll probably come and say something to them but don't make much effort to stay on top of it. We used to go there and be able to just relax and read books in peace and quiet but now, not so much. This was one thing we REALLY enjoyed about EPM. We also had a group of visitors gather poolside by our room and they were sitting there drinking and being very loud. We were laying out on our balcony relaxing when this happened and it just wasn't enjoyable. I think we may try and reconsider other resorts in the future. This "was" always our favorite.

Stayed 4 nights in Feb 2025