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Excellence Playa Mujeres - Adults Only All Inclusive

Property class: 5 and above
VIP Access

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Photo gallery for Excellence Playa Mujeres - Adults Only All Inclusive

A resort with a swimming pool, beach, and ocean view.
Property video
A resort with a pool, palm trees, and a view of the ocean.
A beachside bed with white curtains, a hat, and sunglasses on the bed.
A spacious lobby with a high ceiling, a central bar area, and a staircase leading to upper floors.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Parking included

Explore the area

View in a map
Prolongacion Bonampak S/N Mz 1 Lt 10, SM 3, Playa Mujeres, Punta Sam, QROO, 77400
  • Place, Mujeres Beach
    ‪8 min walk‬
  • Place, Punta Sam Beach
    ‪3 min drive‬
  • Place, North Beach
    ‪47 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪50 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite Spa or Pool View

Room

Junior Suite Spa or Pool View

9.2 out of 10
Wonderful
(104 reviews)
  • 807 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Swim Up Suite Spa or Pool View

Room

Junior Swim Up Suite Spa or Pool View

9.4 out of 10
Exceptional
(40 reviews)
  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two-Story RooftopTerrace Suite Spa or Pool View

A rooftop pool area with a view of buildings and a clear sky.

Two-Story RooftopTerrace Suite Spa or Pool View

9.4 out of 10
Exceptional
(9 reviews)
  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Ocean View

A hotel room with a balcony, a TV, a dining table, and a sofa.

Excellence Club Junior Suite Ocean View

9.6 out of 10
Exceptional
(14 reviews)
  • Ocean view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

A balcony with a wooden floor, a hot tub, and a view of the beach.

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

9.6 out of 10
Exceptional
(12 reviews)
  • Ocean view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim Up Suite Pool View

A poolside area with a wooden deck, lounge chairs, and a thatched-roof structure.

Excellence Club Junior Swim Up Suite Pool View

9.6 out of 10
Exceptional
(7 reviews)
  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Pool View

A modern hotel room with a balcony, a sofa, a coffee table, and a view of palm trees.

Excellence Club Junior Suite Pool View

8.0 out of 10
Very good
(5 reviews)
  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Suite With Plunge Pool

A rooftop terrace with a pool, lounge chairs, and a seating area with a view of the city skyline.

Terrace Suite With Plunge Pool

9.0 out of 10
Wonderful
(17 reviews)
  • 1600 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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  • On private beach
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Total with taxes and fees
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About the neighborhood

Punta Sam

Located in Playa Mujeres within a short walk of Mujeres Beach, Excellence Playa Mujeres - Adults Only All Inclusive is within a mile (2 km) of Punta Sam Ferry Terminal.
View more Resorts in Punta SamOpens in a new window

What's nearby

  • Mujeres Beach - 8 min walk - 0.5 miles
  • Punta Sam Beach - 3 min drive - 1.4 miles
  • Playa Mujeres Golf Club - 4 min drive - 2.0 miles
  • North Beach - 47 min drive - 6.1 miles
  • Dolphin Discovery - 54 min drive - 9.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 39 min drive

Restaurants

  • ‪Don Fernando Lobby Bar - ‬5 min drive
  • ‪Mike's Coffee - ‬6 min walk
  • ‪El Suspiro - ‬7 min drive
  • ‪Gourmet Hall - ‬6 min drive
  • ‪La Casona STK - ‬5 min drive

About this property

Excellence Playa Mujeres - Adults Only All Inclusive

Excellence Playa Mujeres - Adults Only All Inclusive features a private beach, a full-service spa, and 7 outdoor pools. You can take advantage of free valet parking, along with an airport shuttle (available 24 hours) for MXN 3904.21 per vehicle roundtrip. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and securing valuables. Additional amenities include a 24-hour gym, a sauna, and a rooftop terrace.
55-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport premium bedding and pillow menus, and bathrooms offer jetted tubs, hair dryers, and free toiletries. Free minibar items, furnished balconies or patios, and sitting areas are also available.
7 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a private beach, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily. There are hot springs/mineral springs on site.

Similar properties

A woman relaxing in a pool with a view of a beach and ocean.
Excellence Coral Playa Mujeres - Adults Only All Inclusive
Playa Mujeres
  • On private beach
  • Pool
  • Hot tub
  • All inclusive
9.4 out of 10, Exceptional, 749 reviews
$576 nightly
The price is $696
Dec 1 - Dec 2
Total with taxes and fees
Excellence Coral Playa Mujeres - Adults Only All Inclusive

Property amenities

Restaurants on site

  • Oregano
  • The Grill
  • The Lobster House

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: MXN 3904.21 per vehicle (roundtrip, maximum occupancy 2)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

All Inclusive Excellence Playa Mujeres
All Inclusive Playa Mujeres
Excellence Adults Only
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Hotel Excellence Playa Mujeres - All Inclusive - Adults Only
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Excellence Playa Mujeres - Adults Only All Inclusive Punta Sam

Frequently asked questions

Are there all-inclusive rate plans at Excellence Playa Mujeres - Adults Only All Inclusive?

Excellence Playa Mujeres - Adults Only All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include snorkeling, kayaking, and sailing.

How much does it cost to stay at Excellence Playa Mujeres - Adults Only All Inclusive?

As of Nov 1, 2026, prices found for a 1-night stay for 2 adults at Excellence Playa Mujeres - Adults Only All Inclusive on Nov 29, 2026 start from $648, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Excellence Playa Mujeres - Adults Only All Inclusive?

Excellence Playa Mujeres - Adults Only All Inclusive provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

Is there a spa available at Excellence Playa Mujeres - Adults Only All Inclusive?

There is a full-service spa available for guests to enjoy and services include beach massages, hot springs, and couples treatments.

Does Excellence Playa Mujeres - Adults Only All Inclusive feature a casino on the premises?

No, Excellence Playa Mujeres - Adults Only All Inclusive doesn't have a casino.

Does Excellence Playa Mujeres - Adults Only All Inclusive have a restaurant that serves breakfast?

Yes, Excellence Playa Mujeres - Adults Only All Inclusive has 11 restaurants, and serves breakfast for a surcharge.

Will Excellence Playa Mujeres - Adults Only All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Excellence Playa Mujeres - Adults Only All Inclusive.

How close is the airport from Excellence Playa Mujeres - Adults Only All Inclusive?

The closest major airport to Excellence Playa Mujeres - Adults Only All Inclusive is Cancun Intl. Airport (CUN), which is 17.8 mi away (39 minutes by car).

Does Excellence Playa Mujeres - Adults Only All Inclusive have a wedding venue on site?

Take advantage of the wedding venue at Excellence Playa Mujeres - Adults Only All Inclusive if you plan to say "I do" during your trip.

Excellence Playa Mujeres - Adults Only All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1206 out of 1581 reviews
Rating 8 - Good. 216 out of 1581 reviews
Rating 6 - Okay. 93 out of 1581 reviews
Rating 4 - Poor. 26 out of 1581 reviews
Rating 2 - Terrible. 40 out of 1581 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and room service were incredible
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere, decent food, great entertainment and drinks
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort, however, I wish they had more things to do on the property
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and very clean. Loved our room too.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful service was amazing!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful resort and staff!!!!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this resort. The staff was attentive. The food was plentiful. The view, breathtaking. We will be back.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing - so helpful and they go out of their way to make sure you're having a great time The property is gorgeous, very well thought-out and meticulously maintained. The food options are excellent and the drinks are delicious.
Stayed 8 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my mom had a great stay here. The resort is beautiful and well maintained. Plenty of high-quality food options - all the restaurants are easy to get into, no reservations needed. We got a swim up suite which is right by the pool, with great view. Highly recommend it!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Open Bar.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that this resort had both the beach option and the pools. The swim up room was a really nice feature that we really enjoyed.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff! Fun activities. Beautiful property. Delucious food. Fantastic shows, although the theater area gets very hot and needs more air flow. Definitely recommend!
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 stay everything was perfect
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property. Would stay again.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved. We needed to be cared for and we were. Love this place and the people.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome resort
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort!
Stayed 9 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was absolutely amazing. The food was over the top and the service 10 out of 10. I would totally recommend this hotel for a couple trip and I will come back.
Stayed 5 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was outstanding and the property was as well.. only down side was all the humidity in the rooms the bed always felt damp and so would your cloths.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and the swim up bar was fantastic.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just incredible!!
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 3rd time back to Excellence Playa M. We are so happy AGAIN with this stay. Food was amazing. Pools were great. No upsales or annoying presentations. We RELAXED. The staff is amazing and truly they provide the best service from any Hotel/stay we have ever experienced. From the front desk helping accommodate a better room since my pregnancy has made it difficult to walk, all the way down to room service. Just AMAZING.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall ambience of the resort was excellent.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities, swimming pool and friendly staff
Stayed 5 nights in Apr 2026

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