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SLS Playa Mujeres – ALL Inclusive Collection

5.0 star property
Luxury property on the beach, with 3 outdoor pools
VIP Access

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Photo gallery for SLS Playa Mujeres – ALL Inclusive Collection

3 outdoor pools
Free minibar, in-room safe, desk, laptop workspace
3 outdoor pools
Private beach, free beach cabanas, sun loungers, beach umbrellas
Free minibar, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
Manzana 1, Supermanzana 3, Playa Mujeres, Punta Sam, QROO, 77400
  • North Beach
    ‪67 min walk‬
  • Isla Mujeres Ferry Terminal
    ‪61 min walk‬
  • Playa Mujeres Golf Club
    ‪7 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪39 min drive‬
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Room options

View all photos for Room, 1 King Bed (Delight)

Free minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Delight)

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View (Delight)

Free minibar, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Ocean View (Delight)

  • 538 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom (Indulge)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Delight)

Free minibar, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Delight)

  • 538 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Elite Room, 1 King Bed

Free minibar, in-room safe, desk, laptop workspace

Elite Room, 1 King Bed

  • 538 sq ft
  • Marina view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms

Free minibar, in-room safe, desk, laptop workspace

Family Room, 2 Bedrooms

  • Sleeps 6
  • 2 Queen Beds

View all photos for Elite Room, 2 Queen Beds

Free minibar, in-room safe, desk, laptop workspace

Elite Room, 2 Queen Beds

  • 538 sq ft
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Elite Room, 2 Queen Beds, Ocean View

Free minibar, in-room safe, desk, laptop workspace

Elite Room, 2 Queen Beds, Ocean View

  • 538 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Elite Room, 1 King Bed, Ocean View

Free minibar, in-room safe, desk, laptop workspace

Elite Room, 1 King Bed, Ocean View

  • 538 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 2 Bedrooms

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Captivate Swim out)

Free minibar, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Captivate Swim out)

  • 538 sq ft
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Double Bed (Euphoria)

Free minibar, in-room safe, desk, laptop workspace

Suite, 1 Double Bed (Euphoria)

  • 764 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 1 King Bed (Captivate Swim out)

Free minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Captivate Swim out)

  • 538 sq ft
  • Water view
  • Sleeps 4
  • 1 King Bed

View all photos for Elite Suite, 1 Queen Bed with Sofa bed

Free minibar, in-room safe, desk, laptop workspace

Elite Suite, 1 Queen Bed with Sofa bed

  • 538 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Family Room, 2 Bedrooms

  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 King Bed, Ocean View (Euphoria)

Free minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Ocean View (Euphoria)

  • 893 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View (Delight)

Free minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Ocean View (Delight)

  • 538 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Marina View

  • Sleeps 4
  • 1 King Bed

About the neighborhood

Punta Sam

Located in Playa Mujeres, SLS Playa Mujeres – ALL Inclusive Collection is a leisurely stroll from sights such as Punta Sam Ferry Terminal and Punta Sam Beach. This 498-room, 5-star property welcomes business and leisure travelers with 3 outdoor pools, a private beach, and a marina.

What's nearby

  • Punta Sam Ferry Terminal - 13 min walk - 0.7 miles
  • Punta Sam Beach - 13 min walk - 0.7 miles
  • Mujeres Beach - 18 min walk - 1.0 mile
  • Playa Mujeres Golf Club - 7 min drive - 2.6 miles
  • Ultramar Ferry Puerto Juárez - 9 min drive - 4.3 miles

Getting around

  • Cancun Intl. Airport (CUN) - 39 min drive

Restaurants

  • ‪Hiroshi Bar - ‬15 min walk
  • ‪Don Fernando Lobby Bar - ‬6 min drive
  • ‪Restaurant Flamingos - ‬4 min drive
  • ‪Caprichos Villa del Palmar - ‬12 min walk
  • ‪Davinos - ‬11 min walk

About this property

SLS Playa Mujeres – ALL Inclusive Collection

Luxury property on the beach, with 3 outdoor pools
SLS Playa Mujeres – ALL Inclusive Collection features a private beach, a marina, and a full-service spa. You can put free parking to good use if you drive. The front desk is staffed 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this beach property include 3 outdoor pools, a nightclub, and a children's pool.
42-inch Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and children's slippers. Free minibar items, coffee makers, and safes are also available.
A private beach, a marina, and complimentary bicycles are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ciel Spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Languages

English, Spanish

Similar properties

16 bars/lounges, 2 swim-up bars, 2 poolside bars, beach bar

Finest Playa Mujeres by The Excellence Collection - All Inclusive

  • On private beach
  • Pool
  • Hot Tub
  • All inclusive
9.0 out of 10, Wonderful, 1,151 reviews
The price is $473
includes taxes & fees
$473 per night
May 9 - May 10
Finest Playa Mujeres by The Excellence Collection - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 18 restaurants
  • 3 beach bars
  • 3 coffee shops/cafes
  • 5 bars/lounges
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • 3 outdoor pools
  • Air hockey
  • Arcade/game room
  • Beach club
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Bodyboard
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Golf carts
  • Kayaking
  • Nightclub
  • Paddleboard
  • Snorkeling
  • Table tennis
  • Water sports equipment
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • In-room crib
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Conference center (8,719 square feet of space)
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Free beach cabanas
  • Garden
  • Marina
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (36 inch wide door)
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Designated smoking areas
  • Renovated entire property - November 2024

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Children's slippers
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs and cats only
  • 1 total (40 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

SLS Playa Mujeres
SLS Playa Mujeres – ALL Inclusive Collection Punta Sam

Frequently asked questions

Are there all-inclusive rate plans at SLS Playa Mujeres – ALL Inclusive Collection?

SLS Playa Mujeres – ALL Inclusive Collection has all inclusive rates that come with all meals included.

How much does it cost to stay at SLS Playa Mujeres – ALL Inclusive Collection?

As of May 4, 2025, prices found for a 1-night stay for 2 adults at SLS Playa Mujeres – ALL Inclusive Collection on May 16, 2025 start from $396.03, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at SLS Playa Mujeres – ALL Inclusive Collection?

SLS Playa Mujeres – ALL Inclusive Collection offers free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

What's there to do near SLS Playa Mujeres – ALL Inclusive Collection?

This property is situated in Playa Mujeres within a short 13-minute walk of Punta Sam Ferry Terminal and also 18 minutes on foot from Mujeres Beach. You'll also find Playa Mujeres Golf Club and Ultramar Ferry Puerto Juárez within a short drive.

Is parking available on site at SLS Playa Mujeres – ALL Inclusive Collection?

Yes, secured self parking is offered for free at the all-inclusive property. Accessible parking is also available for guests.

Is there a spa available at SLS Playa Mujeres – ALL Inclusive Collection?

Ciel Spa is the property's spa and services include hot stone massages, Swedish massages, hydrotherapy, and aromatherapy.

Does SLS Playa Mujeres – ALL Inclusive Collection feature a casino?

No, SLS Playa Mujeres – ALL Inclusive Collection doesn't have a casino.

Will I find an indoor pool at SLS Playa Mujeres – ALL Inclusive Collection?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools.

Is SLS Playa Mujeres – ALL Inclusive Collection good for couples?

There are many amenities for couples at this all-inclusive property, including Champagne service and in-room massages in each guestroom with some featuring ocean views.

Does SLS Playa Mujeres – ALL Inclusive Collection have a hot tub?

No, but this all-inclusive property does have a steam room.

Does SLS Playa Mujeres – ALL Inclusive Collection have a restaurant with a breakfast menu?

No, SLS Playa Mujeres – ALL Inclusive Collection doesn't have a restaurant that serves breakfast.

Will SLS Playa Mujeres – ALL Inclusive Collection allow pets to stay for free?

Yes, cats and dogs can stay for free at SLS Playa Mujeres – ALL Inclusive Collection.

Does SLS Playa Mujeres – ALL Inclusive Collection have connecting rooms?

Yes, this all-inclusive property has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to SLS Playa Mujeres – ALL Inclusive Collection?

The closest major airport to SLS Playa Mujeres – ALL Inclusive Collection is Cancun Intl. Airport (CUN), which is 17.1 mi away (39 minutes by car).

Are there rooms with balconies at SLS Playa Mujeres – ALL Inclusive Collection?

No, at SLS Playa Mujeres – ALL Inclusive Collection, there aren't any guestrooms that list a balcony.

Does SLS Playa Mujeres – ALL Inclusive Collection have a wedding venue on site?

Take advantage of the wedding venue at SLS Playa Mujeres – ALL Inclusive Collection if you plan to say "I do" during your trip.

SLS Playa Mujeres – ALL Inclusive Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 298 out of 413 reviews
Rating 8 - Good. 55 out of 413 reviews
Rating 6 - Okay. 34 out of 413 reviews
Rating 4 - Poor. 9 out of 413 reviews
Rating 2 - Terrible. 17 out of 413 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort for adults!
Stayed 4 nights in Feb 2025

8/10 Good

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely brand new resort Excellent restaurants and bars. Beach was nice but not as beautiful as others in Cancun, Main complaint the music. On all day at high volume loud techno beat pounding day and night No escaping the music at the pool in the evenings!!!
Stayed 6 nights in Feb 2025

10/10 Excellent

Anthony

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the SLS Playa Mujeres. The staff were very polite and the service was great. The quality of the food was also great. The property is brand new and very beautiful with lots of things to keep children entertained. I found the rooms to be a tad on the small side compared to similar resorts at this price point, but all was very clean and well taken care of.
Stayed 7 nights in Jan 2025

10/10 Excellent

Rosa Mirian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had an amazing experience for our first time at Cancun. This place is amazing. Also, very safe for families. They have very strong security in order to maintain safety and privacy for the customers. Everyone was super friendly and very helpful. The food quality amazing!!!!!!! We will definitely come back soon.
Stayed 3 nights in Jan 2025

10/10 Excellent

Amin Anvari

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. This was the best hotel i’ve ever visited. Clean, great staff, great foods. Great Everything.
Stayed 3 nights in Jan 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very attentive and friendly
Stayed 4 nights in Jan 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Zarnaz Tala

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Saunak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 4 nights in Jan 2025

10/10 Excellent

Kevin Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! My platinum Expedia status was honored and I received a beautiful upgrade. New property, but a wonderful stay. Amazing food and service.
Stayed 10 nights in Jan 2025

10/10 Excellent

Vivian Johsuan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

Huang

Stayed 7 nights in Jan 2025

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, great food, and fantastic adults only pool area.
Stayed 5 nights in Jan 2025

10/10 Excellent

Jeffery Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best all inclusive I’ve ever been to! The liquor selection is great! Food is excellent! The pool is heated which is great for January! Can’t say enough about how much my wife and I enjoyed the adult only area!
Stayed 5 nights in Jan 2025

10/10 Excellent

Ebrahim, Metuchen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressive property best view friendly staff and it’s amazing for the children.
Stayed 4 nights in Jan 2025

10/10 Excellent

Vida, Toronto

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. Truly a 5 star hotel.
Stayed 7 nights in Dec 2024

10/10 Excellent

yoel, yonkers

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great services best hotel
Stayed 2 nights in Jan 2025

2/10 Terrible

Verified traveler

Disliked: Staff & service

Security issue

money stole at property. Be careful
Stayed 3 nights in Jan 2025

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities,service, Courteous, professional friendly
Stayed 4 nights in Jan 2025

10/10 Excellent

tuncay

Liked: Cleanliness, staff & service, property conditions & facilities
Great place Amazing hospitality.
Stayed 4 nights in Jan 2025

6/10 Okay

Adam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mixed reviews here. Definitely not a 5 star property and never truly will be when comparing to other luxury 5 stars. Food and drinks: Above average for an all-inclusive. Still could use some work but overall pretty good. Upgraded alcohol and good sit down restaurants. Daytime options are limited and not great. Pool food was terrible. Adult pool bartenders are terrible. Make inconsistent drinks and don't make them how you request. They should replace these with better bartenders. Rooms: WAY TOO SMALL. Don't be deceived, they advertise larger rooms on the website but they're all the same size (540 sf which is small for a resort that claims to be 5 star). The rooms they show as being larger are just including balcony square footage which is deceiving as far as I'm concerned. Beach: Good beach, it's tucked in a marina so water is calm Monkey Bar is awesome, best bartender on the property Adult pool is great. Family pool is underwhelming. Too small, it was freezing and we had to beg like eight different people to heat it. 80 degrees and sunny and pool was empty because it was so cold. Hotel already showing some wear even though it's brand new. They need to go back through and do some work to make it look new. Imagine it won't age well. We had a hot tub on the roof and the water was so gross (brown) that we refused to get in it. Location not bad but you can't walk anywhere up and down the beach because it's confined in the marina.
Stayed 6 nights in Dec 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SLS Playa Mujeres is a beautifully designed resort with cuisine that is superior to all that I have experienced here in the playa mujeres coast. I have stayed here twice now in two months, and have spent relaxing times on the beach which always has easy access to chairs/umbrellas (in the adult portion), and the adult pool which always has good DJs and at times live music as well. My only issue both times was the control of the children at this resort, especially at night. Up until 10pm at night, they would be at the bars such as Hudson Tavern and disrupt the experiences of many adults. Many of the leasure areas to sit in the evening would also be taken up my misbehaved children. Control and better management of this issue is necessary if this specific resort wants to flourish. It has so much potential, and it is a shame to see the direction things have taken in the first 3 months since it opened in November 2024.
Stayed 3 nights in Jan 2025

10/10 Excellent

DOHYUNG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Mahmoud Suleiman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I stayed at in Cancun. Food was amazing!!!!
Stayed 7 nights in Jan 2025

10/10 Excellent

Luis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at this hotel was absolutely fantastic! The service was impeccable from start to finish. The concierge team went above and beyond to ensure our experience was flawless and that we lacked nothing during our stay. A special shoutout to Enrique, the bartender at the swim-up pool – he was exceptional! His friendly demeanor, attention to detail, and amazing cocktails truly enhanced our experience. Highly recommend this place for anyone looking for outstanding hospitality!
Stayed 4 nights in Jan 2025