SLS Playa Mujeres – ALL Inclusive Collection

5.0 star property
Luxury property on the beach, with 3 outdoor pools
VIP Access

Choose dates to view prices

Photo gallery for SLS Playa Mujeres – ALL Inclusive Collection

Luxuriate Two Bedroom Suite | Free minibar, in-room safe, desk, laptop workspace
Property video
Restaurant
Exterior
3 outdoor pools, open 8:00 AM to 6:00 PM, cabanas (surcharge)

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

View in a map
Manzana 1, Supermanzana 3, Playa Mujeres, Punta Sam, QROO, 77400
  • Place, Ultramar Ferry Puerto Juárez
    ‪7 min drive‬
  • Place, Isla Mujeres Ferry Terminal
    ‪44 min drive‬
  • Place, North Beach
    ‪44 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪32 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Captivate Swim-Out King

8.8 out of 10
Excellent
(6 reviews)
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

Captivate Swim-Out Two Queen

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Delight Ocean View King

9.6 out of 10
Exceptional
(11 reviews)
  • 538 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Delight Ocean View Two Queen

  • 538 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Delight King

8.8 out of 10
Excellent
(13 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Delight Two Queen

8.0 out of 10
Very good
(1 review)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

SLS Elite King

8.8 out of 10
Excellent
(3 reviews)
  • 538 sq ft
  • 1 bedroom
  • Marina view
  • Sleeps 4
  • 1 King Bed

SLS Elite Two Queen

  • 538 sq ft
  • 1 bedroom
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

SLS Elite Ocean View Rooftop King

10.0 out of 10
Exceptional
(2 reviews)
  • 538 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

SLS Elite Ocean View Rooftop Two Queen

  • 538 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

SLS Elite Specialty Suite

  • 538 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Euphoria Suite King

  • 764 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

Euphoria Corner Suite Ocean View King

  • 893 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Captivate Swim-Out Family Style two-Bedroom

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

Delight Family Style Two-Bedroom

  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds

Euphoria Corner Suite Marina View King

  • 1 bedroom
  • Marina view
  • Sleeps 4
  • 1 King Bed

Indulge 1 Bedroom Suite

  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Luxuriate Two Bedroom Suite

  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Punta Sam

Located in Playa Mujeres, SLS Playa Mujeres – ALL Inclusive Collection is within a 15-minute drive of popular attractions such as Ultramar Ferry Puerto Juárez and Plaza Las Americas. This 498-room, 5-star property welcomes business and leisure travelers with 3 outdoor pools, a private beach, and a marina.

What's nearby

  • Ultramar Ferry Puerto Juárez - 7 min drive - 4.0 miles
  • Langosta Beach - 19 min drive - 10.1 miles
  • Isla Mujeres Ferry Terminal - 44 min drive - 4.8 miles
  • North Beach - 44 min drive - 5.0 miles
  • Dolphin Discovery - 48 min drive - 7.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 39 min drive

Restaurants

  • ‪Restaurant Flamingos - ‬4 min drive
  • ‪The Deli - ‬11 min walk
  • ‪The Rooftop - ‬14 min walk
  • ‪Don Fernando Lobby Bar - ‬6 min drive
  • ‪El Suspiro - ‬7 min drive

About this property

SLS Playa Mujeres – ALL Inclusive Collection

Luxury property on the beach, with 3 outdoor pools
SLS Playa Mujeres – ALL Inclusive Collection features a private beach, a marina, and a full-service spa. You can put free parking to good use if you drive. The front desk is staffed 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this all-inclusive property include 3 outdoor pools, a nightclub, and karaoke.
42-inch Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and slippers. Free minibar items, espresso makers, and safes are also available.
A private beach and a marina are featured at the property. 3 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a waterslide, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ciel SPA has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 18 restaurants
  • 2 poolside bars
  • 3 beach bars
  • 3 coffee shops/cafes
  • 5 bars/lounges
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 hot tubs
  • 24-hour gym
  • 3 outdoor pools
  • Air hockey
  • Arcade/game room
  • Basketball
  • Beach club
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Bodyboard
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Golf carts
  • Karaoke
  • Kayaking
  • Nightclub
  • Paddleboard
  • Playground
  • Sauna
  • Snorkeling
  • Steam room
  • Table tennis
  • Water sports equipment
  • Waterslide
  • Wine tasting room

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Art supplies
  • Baby toys
  • Beach toys
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Lifeguards on site
  • Playground
  • Pool toys
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference center (8,719 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Free beach cabanas
  • Garden
  • Marina
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (36 inch wide door)
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Designated smoking areas
  • Lifeguards
  • Renovated entire property - November 2024

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Children's slippers
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs and cats only
  • 1 total (40 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

SLS Playa Mujeres
SLS Playa Mujeres – ALL Inclusive Collection Punta Sam

Frequently asked questions

Are there all-inclusive rate plans at SLS Playa Mujeres – ALL Inclusive Collection?

SLS Playa Mujeres – ALL Inclusive Collection is an all-inclusive resort and rates come with all meals. Activities include soccer, volleyball, and water fitness classes.

How much does it cost to stay at SLS Playa Mujeres – ALL Inclusive Collection?

As of Oct 6, 2025, prices found for a 1-night stay for 2 adults at SLS Playa Mujeres – ALL Inclusive Collection on Oct 16, 2025 start from $406.61, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at SLS Playa Mujeres – ALL Inclusive Collection?

SLS Playa Mujeres – ALL Inclusive Collection offers free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

What's there to do near SLS Playa Mujeres – ALL Inclusive Collection?

This property is situated in Playa Mujeres within a short 18-minute walk of Mujeres Beach and also 13 minutes on foot from Punta Sam Ferry Terminal. You'll also find Ultramar Ferry Puerto Juárez and El Meco Archaeological Site within a short drive.

Is there parking available at SLS Playa Mujeres – ALL Inclusive Collection?

Yes, secured self parking is offered for free at the all-inclusive property. Accessible parking is also available for guests.

Is there a spa available at SLS Playa Mujeres – ALL Inclusive Collection?

Ciel SPA is the property's spa and services include hot stone massages, deep-tissue massages, body wraps, and reflexology.

Does SLS Playa Mujeres – ALL Inclusive Collection feature a casino?

No, SLS Playa Mujeres – ALL Inclusive Collection doesn't have a casino.

Will I find an indoor pool at SLS Playa Mujeres – ALL Inclusive Collection?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools and 2 hot tubs. Guests have pool access between 8:00 AM and 6:00 PM.

Is SLS Playa Mujeres – ALL Inclusive Collection a good place to stay for couples?

There are many amenities for couples at this all-inclusive property, including Champagne service and in-room massages in each guestroom with some featuring ocean views.

Does SLS Playa Mujeres – ALL Inclusive Collection have a hot tub?

Yes, guests can enjoy 2 spa tubs at this all-inclusive property.

Does SLS Playa Mujeres – ALL Inclusive Collection have a restaurant with a breakfast menu?

No, SLS Playa Mujeres – ALL Inclusive Collection doesn't have a restaurant that serves breakfast.

Will SLS Playa Mujeres – ALL Inclusive Collection allow pets to stay for free?

Yes, cats and dogs can stay for free at SLS Playa Mujeres – ALL Inclusive Collection.

Does SLS Playa Mujeres – ALL Inclusive Collection have connecting rooms?

Yes, you can book connecting guestrooms at this all-inclusive property for your group or family vacation.

Where is the closest airport to SLS Playa Mujeres – ALL Inclusive Collection?

The closest major airport to SLS Playa Mujeres – ALL Inclusive Collection is Cancun Intl. Airport (CUN), which is 17.1 mi away (39 minutes by car).

Are there rooms with balconies at SLS Playa Mujeres – ALL Inclusive Collection?

No, there aren't any guestrooms with balconies at SLS Playa Mujeres – ALL Inclusive Collection.

Does SLS Playa Mujeres – ALL Inclusive Collection have a wedding venue on site?

Take advantage of the wedding venue at SLS Playa Mujeres – ALL Inclusive Collection if you plan to say "I do" during your trip.

Reviews

SLS Playa Mujeres – ALL Inclusive Collection Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 481 out of 673 reviews
Rating 8 - Good. 95 out of 673 reviews
Rating 6 - Okay. 55 out of 673 reviews
Rating 4 - Poor. 17 out of 673 reviews
Rating 2 - Terrible. 25 out of 673 reviews

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic!
Stayed 5 nights in Aug 2025

10/10 Excellent

Sharlene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're looking for true luxury, book this hotel! You will not regret it!
Stayed 4 nights in Jul 2025

8/10 Good

Tianna

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
The property was absolutely beautiful. Pros: beautiful service seem to listen well. The food was amazing. Food for room service was alright but most of the restaurants were quite good. Everything is within walking distance. The beach is very well maintained. Cons: waited awhile at the first desk to get checked in. Ordered a crib before hand to have in our room upon arrival and there was not one. They were able to bring one pretty quickly! There was construction/ repairs being made near our room in the hallway so it was quite frustrating with attempting to have the baby nap. Lastly there is only one place to get breakfast and for dinner you must have a reservation somewhere.
Stayed 4 nights in Jul 2025

6/10 Okay

ERICK

Traveled with group, Traveled with family
None, the administration or managers aptitud, it should be all inclusive, and they tried to push for you to buy their expensive wine, foods, and upgrades services. As soon as they found you are not going to buy anything, they change and given you the hard time. Everything used to be included on the all inclusive, now it’s only cheap food, no shows, cheap wine, more expensive than in United States.
Stayed 7 nights in Jun 2025

6/10 Okay

Seunghyun

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was good in size, cleanliness, tasty foods and drinks (foods were better than some other all-inclusives). Staffs were overall friendly and nice. Adult only amenities were great, such as spa, pool and Twiggy restaurant. Kids clubs were good. However, if this hotel had a better organization, my experience would have been much better. I wasted time trying to clarify my confusion. For an example, a postsign and front desk staff’s instructions for the open hours were not correct. 1-Hudson Tavern, a sports bar’s open hour is not correctly indicated. The front desk personnel told us it opens at 5 pm, and the hotel map also indicated that its open hour as 5pm. However, when you get there, the staff at the Hudson tavern said they open at 6 pm. If the hotel changed the opening hour, then they should have educated the front desk staffs, so they are on the same page. Also, edit the maps as well. 2-Non-motorized water sport hours. By the ocean, the equipment rental tent has a stand alone written instructions for the use and open hours 9-5. But, we got there at 3:50 pm, (thinking it will close at 5pm) only to find out that it closes at 4 pm by the staff who were standing by the desk. told me they are closed. So I pointed to the postsign with 9-5. They just shrugged. Also, at the time of check out, many people (mixture of pre-check ins, checked in guests, checking out guests) were standing without a clear line. It was so chaotic.
Stayed 4 nights in Jun 2025

6/10 Okay

Michelle Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Amber, Mansfield

Stayed 6 nights in Jun 2025

10/10 Excellent

Yakov

Liked: Cleanliness, amenities
Great butler
Stayed 5 nights in Jun 2025

8/10 Good

Greta

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

gustavo

Stayed 6 nights in Jun 2025

10/10 Excellent

Sam

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property. Went with family and my 3yr old son who loved the kids area especially all the water slides. I had Awesome patron margaritas and smash burger at lunch. Overall the food was pretty good. It’s a great property (about 9 months old) and I’d stay here again. The only con was that the shower water in the room smelled of sulfur and I could smell it in my hair after showering. I’m hoping that could be improved in the future.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ionica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

6/10 Okay

Ramute

Stayed 4 nights in Jun 2025

10/10 Excellent

Ana

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect I went to spent by birthday and I enjoyed every bit of my stance there
Stayed 4 nights in Jun 2025

8/10 Good

Priscilla

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

DANIELLE

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The food was delicious! Especially the whole fish!! Cleo and twiggy were excellent! I felt the drinks could use more flavor. The pina colada’s weren’t as good. But I’d definitely stay here again. I just wish the pool stayed open later.
Stayed 4 nights in Jun 2025

10/10 Excellent

KELPESH, Brampton

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
best all inclusive- only drawback is the beach
Stayed 4 nights in Apr 2025

10/10 Excellent

Stephanie Alexa

Liked: Cleanliness, staff & service, property conditions & facilities
hotel itself is beautiful, you can walk the entire resort which is very nice, no need for golf carts like at the bigger resorts. It's a very quiet resort, if you are a couple looking for a party, there is none. Wish it was adults only. But the adults only pool And two restaurants are very nice. The food and premium cocktails were top-notch. The service was impeccable. The decor was aesthetically beautiful. The beach is quite small, but does the trick. I have nothing negative to say about this resort, it was great. I would definitely recommend.
Stayed 6 nights in Jun 2025

8/10 Good

Maria Elena, Naples

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The food was delicious and the rooms great
Stayed 4 nights in Jun 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Jun 2025

10/10 Excellent

Sinisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2025

8/10 Good

Zeina

Liked: Cleanliness, amenities
my cousin and i stayed here for 6 nights pros: - most of the workers are very nice and accommodating - very aesthetically pleasing and a cute resort for pictures and stuff - calm and not too loud or overwhelming - twiggy adults only pool cons: - very oriented for kids - no entertainment or night life for adults. they do a kids dj party thing every night and have movies in the cinema solely for kids. everything is dead by 10pm absolutely no night life unless you want to leave the resort and go to the hotel zone - food is bad everywhere besides the dinner restaurants - even though this is a new resort (7 months old) there are foundational issues within the building. our room had multiple leaks and issues with the AC and overall temperature of the room. the issue was not addressed until days later when they offered us a new room. at that point it was too much of a hassle for us to move all of our stuff so we stayed. must make reservations for dinner each night 1. Cleo is a mediterranean restaurant rlly good get the grilled shrimp and tabbuleh. they’re also open for lunch as well 2. union steak house it was alright and the manager was extremely rude the service sucked 3. lotus- asian restaurant gave us stomach pain 4. caracol if a mexican restaurant and it was amazing we went more than once overall we would not come to this resort again just because of the lack of entertainment but this is a great place for families or married couples! we enjoyed our time ☺️
balcony
twiggy the only restaurant open for lunch other than bungalow which sucks. twiggy is a lot better
Stayed 6 nights in Jun 2025

4/10 Poor

Kreshnik

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Honestly to say I’m disappointed is an understatement. I’ve stayed at the SLS is baha mar multiple times so I thought I’d give this location a try. BIG MISTAKE. I have two toddlers (ages 3 and 2) there isn’t much for this age group aside from the small “water park.” The dining options are SUPER limited and honestly terrible. I’ve stayed at a number of all inclusive hotels in Mexico and this is sub par to most 4 star hotels! I cannot believe this is a 5 star hotel. The service was just okay. But, I will say that with our elite room we were given two butlers, Isaac and Daniel. They made sure we were always taken care of. It was my 2 year old’s birthday and they made sure to decorate the room and have a small cake for her. At check-in, the woman at the front desk tried to upsell a “room upgrade.” I told her I was Expedia gold and she then gave me this upgrade for free. The joke was on us though. When I asked for the original room, it was way better than our “upgrade.” There are far better options in Cancun! Do not waste your money!!!
Stayed 4 nights in Jun 2025

10/10 Excellent

Dennis Dung, Bristow

Liked: Cleanliness, amenities
Nice place. There are some safety concerns relating to the glass rails, steps, pool floors. Other than that, this place is the best place I had ever been
Stayed 5 nights in Jun 2025

10/10 Excellent

Evan

Stayed 4 nights in Jun 2025