View all photos for SLS Elite Ocean View Rooftop King
SLS Elite Ocean View Rooftop King
10.010.0 out of 10
Exceptional
2 reviews
(2 reviews)
538 sq ft
1 bedroom
Ocean view
Sleeps 4
1 King Bed
View all photos for SLS Elite Ocean View Rooftop Two Queen
SLS Elite Ocean View Rooftop Two Queen
10.010.0 out of 10
Exceptional
1 review
(1 review)
538 sq ft
Ocean view
Sleeps 4
2 Queen Beds
View all photos for SLS Elite Specialty Suite
SLS Elite Specialty Suite
538 sq ft
1 bedroom
Ocean view
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed
View all photos for Euphoria Suite King
Euphoria Suite King
764 sq ft
1 bedroom
Ocean view
Sleeps 4
1 Double Bed
View all photos for Euphoria Corner Suite Ocean View King
Euphoria Corner Suite Ocean View King
893 sq ft
1 bedroom
Ocean view
Sleeps 4
1 King Bed
View all photos for Captivate Swim-Out Family Style two-Bedroom
Captivate Swim-Out Family Style two-Bedroom
1453 sq ft
2 bedrooms
Sleeps 6
1 King Bed and 2 Queen Beds
View all photos for Delight Family Style Two-Bedroom
Delight Family Style Two-Bedroom
1076 sq ft
2 bedrooms
City view
Sleeps 6
2 Queen Beds and 1 King Bed
View all photos for Euphoria Corner Suite Marina View King
Euphoria Corner Suite Marina View King
1044 sq ft
1 bedroom
Marina view
Sleeps 4
1 King Bed
View all photos for Luxuriate Two Bedroom Suite
Luxuriate Two Bedroom Suite
2497 sq ft
1 bedroom
Ocean view
Sleeps 4
1 King Bed
View all photos for Suite, 1 Bedroom
Suite, 1 Bedroom
Ocean view
Sleeps 3
1 King Bed
About the neighborhood
Punta Sam
Located in Playa Mujeres, SLS Playa Mujeres – ALL Inclusive Collection is within a 15-minute drive of popular attractions such as Ultramar Ferry Puerto Juárez and Plaza Las Americas. This 498-room, 5-star property welcomes business and leisure travelers with 3 outdoor pools, a private beach, and a marina.
What's nearby
Punta Sam Ferry Terminal - 10 min walk - 0.5 miles
Punta Sam Beach - 10 min walk - 0.5 miles
Mujeres Beach - 2 min drive - 0.9 miles
Isla Mujeres Ferry Terminal - 45 min drive - 4.8 miles
North Beach - 45 min drive - 5.0 miles
Getting around
Cancun Intl. Airport (CUN) - 39 min drive
Restaurants
The Deli - 11 min walk
The Rooftop - 14 min walk
caprichos villa del palmar - 12 min walk
El Suspiro - 7 min drive
Don Fernando Lobby Bar - 6 min drive
About this property
SLS Playa Mujeres – ALL Inclusive Collection
Luxury property on the beach, with 3 outdoor pools
SLS Playa Mujeres – ALL Inclusive Collection features a private beach, a marina, and a full-service spa. You can put free parking to good use if you drive. The front desk is staffed 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this all-inclusive property include 3 outdoor pools, a nightclub, and karaoke.
42-inch Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and slippers. Free minibar items, espresso makers, and safes are also available.
A private beach and a marina are featured at the property. 3 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a waterslide, a sauna, and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Ciel SPA has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Similar properties
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
5 accessible parking spaces
Elevator (36 inch wide door)
Smooth flooring in room
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
More
2 buildings
5 floors
Banquet hall
Designated smoking areas
Lifeguards
Renovated entire property - November 2024
Room amenities
Bedroom
Blackout drapes
Free crib
Premium bedding
Bathroom
Children's slippers
Hair dryer
Rainfall showerhead
Shampoo
Shower
Slippers
Soap
Toilet paper
Towels provided
Entertainment
42-inch smart TV with premium cable channels
Netflix
Streaming services
Food and drink
24-hour room service
Champagne service
Coffee/tea maker
Espresso maker
Free bottled water
Free stocked minibar
More
Air conditioning
Connecting rooms available
Desk
Desk chair
Electrical adapters
Iron/ironing board
Laptop workspace
Mobile key entry
Phone
Safe
Window screens
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
This property welcomes pets for free
Dogs and cats only
1 total (40 lbs is the maximum weight per pet)
Service animals exempt from fees
Children and extra beds
Free cribs/infant beds are available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Check-in: 3:00 PM—-anytime
Check-out: noon
Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number 0123005f27c81
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and cash.
Guests can access their rooms with a mobile device.
Additional information about polices, regulations, and more:
Pool access available from 8:00 AM to 6:00 PM.
Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No rollaway or extra beds are available.
Property is also known as
SLS Playa Mujeres
SLS Playa Mujeres – ALL Inclusive Collection Punta Sam
Frequently asked questions
Are there all-inclusive rate plans at SLS Playa Mujeres – ALL Inclusive Collection?
SLS Playa Mujeres – ALL Inclusive Collection is an all-inclusive resort and rates come with all meals. Activities include soccer, volleyball, and water fitness classes.
How much does it cost to stay at SLS Playa Mujeres – ALL Inclusive Collection?
As of Jan 11, 2026, prices found for a 1-night stay for 2 adults at SLS Playa Mujeres – ALL Inclusive Collection on Jan 12, 2026 start from $536.36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is a free cancellation option available at SLS Playa Mujeres – ALL Inclusive Collection?
SLS Playa Mujeres – ALL Inclusive Collection offers free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.
What's there to do near SLS Playa Mujeres – ALL Inclusive Collection?
This property is situated in Playa Mujeres within a short 18-minute walk of Mujeres Beach and also 13 minutes on foot from Punta Sam Ferry Terminal. You'll also find Ultramar Ferry Puerto Juárez and Playa Mujeres Golf Club within a short drive.
Is there parking available at SLS Playa Mujeres – ALL Inclusive Collection?
Yes, secured self parking is offered for free at the all-inclusive property. Accessible parking is also available for guests.
Is there a spa available at SLS Playa Mujeres – ALL Inclusive Collection?
Ciel SPA is the property's spa and services include hot stone massages, deep-tissue massages, body wraps, and aromatherapy.
Does SLS Playa Mujeres – ALL Inclusive Collection feature a casino?
No, SLS Playa Mujeres – ALL Inclusive Collection doesn't have a casino.
Will I find an indoor pool at SLS Playa Mujeres – ALL Inclusive Collection?
No, this property doesn't have an indoor pool; however, there are 3 outdoor pools and 2 hot tubs. Guests have pool access between 8:00 AM and 6:00 PM.
What amenities will couples enjoy at SLS Playa Mujeres – ALL Inclusive Collection?
There are many amenities for couples at this all-inclusive property, including Champagne service and in-room massages in each guestroom with some featuring ocean views.
Are there hot tubs at SLS Playa Mujeres – ALL Inclusive Collection?
Yes, this all-inclusive property has 2 spa tubs.
Does SLS Playa Mujeres – ALL Inclusive Collection have a restaurant with a breakfast menu?
No, SLS Playa Mujeres – ALL Inclusive Collection doesn't have a restaurant that serves breakfast.
Will SLS Playa Mujeres – ALL Inclusive Collection allow pets to stay for free?
Yes, cats and dogs can stay for free at SLS Playa Mujeres – ALL Inclusive Collection.
Are there connecting rooms at SLS Playa Mujeres – ALL Inclusive Collection?
Yes, you can book connecting guestrooms at this all-inclusive property for your group or family vacation.
Where is the closest airport to SLS Playa Mujeres – ALL Inclusive Collection?
The closest major airport to SLS Playa Mujeres – ALL Inclusive Collection is Cancun Intl. Airport (CUN), which is 17.1 mi away (39 minutes by car).
Can I book a room with a balcony at SLS Playa Mujeres – ALL Inclusive Collection?
No, you won't find guestrooms with balconies at SLS Playa Mujeres – ALL Inclusive Collection.
Does SLS Playa Mujeres – ALL Inclusive Collection have a wedding venue on site?
Take advantage of the wedding venue at SLS Playa Mujeres – ALL Inclusive Collection if you plan to say "I do" during your trip.
SLS Playa Mujeres – ALL Inclusive Collection Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
⭐️⭐️⭐️⭐️⭐️ Amazing Stay at SLS Playa Mujeres!
I had an amazing time at SLS Playa Mujeres! The swim-up bar was my favorite — Enrique made great drinks and was super friendly. Chef Israel at Cleo’s was incredible; the food was fresh, flavorful, and beautifully done. I also loved Twiggy, the poolside restaurant — everything I tried was delicious. The resort itself is gorgeous with stunning views, a relaxing vibe, and an amazing spa. I left feeling completely refreshed and can’t wait to come back!
This hotel has all the makings of a five star resort think opportunity to become a hotel that's easily on par with the rosewood on four seasons brand. The food was absolutely outstanding for an all-inclusive. The vibe in the Italian restaurant made me feel like I was in a cute small butt hip restaurant in New York City in Soho. The steakhouse had incredible steaks that tasted like they were freshly grilled on a hot Cole grill. I'm not a big drinker, but I had a glass of wine each night and I was impressed with the house, Merlot.
Our server by the pool in our cabana, Eliseo was so happy and nice and did a fantastic job. And general, I would say all of the Wait staff that we had were amazing so helpful.
The property itself is absolutely gorgeous. It feels like a tropical getaway with a fabulous Gem, coffee, bar, and juice bar. I love the grounds. There is a lotta walking if you have an injury, it can kind of wear on you.
The beach was actually great. Very small white sand with very little seaweed.
The pools were fabulous lots of slides for kids. The adult pool had loud music throughout most of the day. I think they need a quiet vibe Pool.
The only reason I'm not giving the hotel a five star is because there was some issues with the way the initial manager handled a problem with my room. But once I emailed Hotel management, my issues were handled very well by the manager Xavier. I would definitely return.
My favorite things about SLS is the landscaping, café, and the restaurant. The landscaping is beautiful, the food is delicious in the café stays open late.
Absolutely loved our stay at SLS Playa Mujeres! The food was next-level and honestly some of the best I’ve ever had at a resort, not just in Mexico. Every meal was delicious and beautifully presented.
The staff were amazing, so friendly and helpful the entire time. You can tell they really care about making your stay special.
Our room was stunning, modern, super clean, and really comfortable. The whole property has a stylish, luxury vibe without feeling too formal.
Would 100% recommend and can’t wait to come back!
My family and I really enjoyed our stay here. It was our first time leaving the country with our four year old, so we wanted family-friendly and high quality...the property is very much both. The staff were always professional and genuinely hospitable. This was immediately felt when we arrived at the property and got out of our vehicle. Honestly, it was but overwhelming after a long day of flying, but I know they had the best intentions. Our room was excellent with a great view and enough room for the three of us. It was nice having the free mini bar as a VIP perk. I usually avoid that extra cost. I would suggest having bedding for the fold out bed already in the room instead of having to order it from housekeeping, but even that was easy to do from the web app on my phone. All of the restaurants were great, from the breakfast buffet to the food at the beach/pool. I know we went at a more quiet time of the year, but it was great to have the beach and whole sections of the pool practically to ourselves. Both of which were fun and relaxing with convenient food and drink service. We did inevitably forget two things and had to buy them at the onsite stores; the prices were pretty high, but I've seen worse elsewhere. We will definitely return here in the future and I highly recommend this property to anyone looking to relax at a quality resort and not have to think about anything except what time you want to eat and how long you want to be by the water.
We throughly enjoyed our stay at SLS Playa Mujeres. The resort its self is beautiful. the views were fantastic and food was top notch.
Upon arriving we upgraded to the specialty suite on a corner. This included two balcony's, the main one looking out to the ocean and the one on the side had the two person hot tub over looking the marina and more importantly the pirate ship!
The room had everything we needed, was nice and cool all the time and was well laid out. I don't think I would change anything in the room, it was great the way it was.
In our experience the food in all an inclusive seems to go from terrible to ok but at SLS Playa Mujeres
kelly
Stayed 7 nights in Sep 2025
10/10 Excellent
Cong
Traveled with family and small children, Traveled with family
Service needs improvement - many errors when taking restaurant orders and experienced delays/mixups when receiving food, checkin and checkout was slow, time consuming, and hectic (in comparison to another resort experience we had). Resort is still building out some restaurants, so lunch options were limited. Dinner options were also closed on random days so we had to really plan ahead. Overall beautiful place to stay and mostly friendly staff, wonderful place for kids
Limited option for breakfast and lunch. Only breakfast is buffet. If you don’t book your dinner ahead of time, you likely can’t walk in. Other than that, staffs are friendly, very new and clean resort
Service was slow. Would have to ask several time to get water or other drinks. The life guards where not very nice. Can’t even splash in the pool with the kids. Was told to just stand or sit. And the elite upgrade is not worth anything. Would not recommend. And everything is an extra charge. The Italian restaurants. Food was horrible.
To be the first time in a just brand new All Inclusive Resort very excited to come back again ….!!! Great location with so much beautiful and happy Staff working there since we Get there and Leave …. Definitely it’s a place to come back again …!! Jerry Adult Pool bar with Jess were Outstanding people to Talk ….!! Amazing Watermelon Mezcal ….. with love Romel And Riia …!!