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SLS Playa Mujeres – ALL Inclusive Collection

5.0 star property
Luxury property on the beach, with 3 outdoor pools
VIP Access

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Photo gallery for SLS Playa Mujeres – ALL Inclusive Collection

Euphoria Corner Suite Ocean View King | Bathroom | Shower, rainfall showerhead, hair dryer, slippers
3 outdoor pools
Indulge 1 Bedroom Suite | Free minibar, in-room safe, desk, laptop workspace
Indulge 1 Bedroom Suite | Free minibar, in-room safe, desk, laptop workspace
Indulge 1 Bedroom Suite | Free minibar, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

Map
Manzana 1, Supermanzana 3, Playa Mujeres, Punta Sam, QROO, 77400
  • Isla Mujeres Ferry Terminal
    ‪44 min drive‬
  • North Beach
    ‪44 min drive‬
  • Dolphin Discovery
    ‪48 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪32 min drive‬
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Room options

View all photos for Delight King

Free minibar, in-room safe, desk, laptop workspace

Delight King

8.8 out of 10
Excellent
(10 reviews)
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Delight Ocean View Two Queen

Free minibar, in-room safe, desk, laptop workspace

Delight Ocean View Two Queen

  • 538 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Indulge 1 Bedroom Suite

Indulge 1 Bedroom Suite | Free minibar, in-room safe, desk, laptop workspace

Indulge 1 Bedroom Suite

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Delight Two Queen

Free minibar, in-room safe, desk, laptop workspace

Delight Two Queen

8.0 out of 10
Very good
(1 review)
  • 538 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for SLS Elite King

Free minibar, in-room safe, desk, laptop workspace

SLS Elite King

8.8 out of 10
Excellent
(3 reviews)
  • 538 sq ft
  • Marina view
  • Sleeps 4
  • 1 King Bed

View all photos for Delight Family Style Two-Bedroom

Free minibar, in-room safe, desk, laptop workspace

Delight Family Style Two-Bedroom

  • Sleeps 6
  • 2 Queen Beds

View all photos for SLS Elite Two Queen

Free minibar, in-room safe, desk, laptop workspace

SLS Elite Two Queen

  • 538 sq ft
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

View all photos for SLS Elite Ocean View Rooftop Two Queen

Free minibar, in-room safe, desk, laptop workspace

SLS Elite Ocean View Rooftop Two Queen

  • 538 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for SLS Elite Ocean View Rooftop King

Free minibar, in-room safe, desk, laptop workspace

SLS Elite Ocean View Rooftop King

10.0 out of 10
Exceptional
(2 reviews)
  • 538 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxuriate Two Bedroom Suite

Free minibar, in-room safe, desk, laptop workspace

Luxuriate Two Bedroom Suite

  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Captivate Swim-Out Two Queen

Free minibar, in-room safe, desk, laptop workspace

Captivate Swim-Out Two Queen

  • 538 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Euphoria Suite King

Free minibar, in-room safe, desk, laptop workspace

Euphoria Suite King

  • 764 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Captivate Swim-Out King

Free minibar, in-room safe, desk, laptop workspace

Captivate Swim-Out King

10.0 out of 10
Exceptional
(3 reviews)
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for SLS Elite Specialty Suite

Free minibar, in-room safe, desk, laptop workspace

SLS Elite Specialty Suite

  • 538 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Captivate Swim-Out Family Style two-Bedroom

Free minibar, in-room safe, desk, laptop workspace

Captivate Swim-Out Family Style two-Bedroom

  • Sleeps 6
  • 2 King Beds

View all photos for Euphoria Corner Suite Ocean View King

Free minibar, in-room safe, desk, laptop workspace

Euphoria Corner Suite Ocean View King

  • 893 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Delight Ocean View King

Free minibar, in-room safe, desk, laptop workspace

Delight Ocean View King

9.6 out of 10
Exceptional
(11 reviews)
  • 538 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Euphoria Corner Suite Marina View King

Free minibar, in-room safe, desk, laptop workspace

Euphoria Corner Suite Marina View King

  • Marina view
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Punta Sam

Located in Playa Mujeres, SLS Playa Mujeres – ALL Inclusive Collection is a leisurely stroll from sights such as Punta Sam Ferry Terminal and Punta Sam Beach. This 498-room, 5-star property welcomes business and leisure travelers with 3 outdoor pools, a private beach, and a marina.

What's nearby

  • Punta Sam Ferry Terminal - 10 min walk - 0.5 miles
  • Playa Mujeres Golf Club - 4 min drive - 2.2 miles
  • Isla Mujeres Ferry Terminal - 44 min drive - 4.8 miles
  • North Beach - 44 min drive - 5.0 miles
  • Dolphin Discovery - 48 min drive - 7.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 39 min drive

Restaurants

  • ‪Hiroshi Bar - ‬15 min walk
  • ‪Don Fernando Lobby Bar - ‬6 min drive
  • ‪Restaurant Flamingos - ‬4 min drive
  • ‪Caprichos Villa del Palmar - ‬12 min walk
  • ‪Davinos - ‬11 min walk

About this property

SLS Playa Mujeres – ALL Inclusive Collection

Luxury property on the beach, with 3 outdoor pools
SLS Playa Mujeres – ALL Inclusive Collection features a private beach, a marina, and a full-service spa. You can put free parking to good use if you drive. The front desk is staffed 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this beach property include 3 outdoor pools, a nightclub, and a children's pool.
42-inch Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and slippers. Free minibar items, espresso makers, and safes are also available.
A private beach and a marina are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ciel Spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Languages

English, Spanish

Similar properties

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Finest Playa Mujeres by The Excellence Collection - All Inclusive

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  • Pool
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  • All inclusive
9.0 out of 10, Wonderful, 1,254 reviews
$528 nightly
The price is $528
Jun 30 - Jul 1
Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 18 restaurants
  • 3 beach bars
  • 3 coffee shops/cafes
  • 5 bars/lounges
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • 3 outdoor pools
  • Air hockey
  • Arcade/game room
  • Beach club
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Bodyboard
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Full-service spa
  • Games
  • Golf carts
  • Kayaking
  • Nightclub
  • Paddleboard
  • Snorkeling
  • Table tennis
  • Water sports equipment
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • In-room crib
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference center (8,719 square feet of space)
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Free beach cabanas
  • Garden
  • Marina
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (36 inch wide door)
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Designated smoking areas
  • Renovated entire property - November 2024

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Children's slippers
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs and cats only
  • 1 total (40 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

SLS Playa Mujeres
SLS Playa Mujeres – ALL Inclusive Collection Punta Sam

Frequently asked questions

Are there all-inclusive rate plans at SLS Playa Mujeres – ALL Inclusive Collection?

SLS Playa Mujeres – ALL Inclusive Collection has all inclusive rates that come with all meals included.

How much does it cost to stay at SLS Playa Mujeres – ALL Inclusive Collection?

As of Jun 28, 2025, prices found for a 1-night stay for 2 adults at SLS Playa Mujeres – ALL Inclusive Collection on Jul 6, 2025 start from $442.31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at SLS Playa Mujeres – ALL Inclusive Collection?

SLS Playa Mujeres – ALL Inclusive Collection offers free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

What's there to do near SLS Playa Mujeres – ALL Inclusive Collection?

This property is situated in Playa Mujeres within a short 18-minute walk of Mujeres Beach and also 13 minutes on foot from Punta Sam Ferry Terminal. You'll also find Ultramar Ferry Puerto Juárez and Playa Mujeres Golf Club within a short drive.

Is there parking available at SLS Playa Mujeres – ALL Inclusive Collection?

Yes, secured self parking is offered for free at the all-inclusive property. Accessible parking is also available for guests.

Is there a spa available at SLS Playa Mujeres – ALL Inclusive Collection?

Ciel Spa is the property's spa and services include hot stone massages, sports massages, hydrotherapy, and body wraps.

Does SLS Playa Mujeres – ALL Inclusive Collection feature a casino?

No, SLS Playa Mujeres – ALL Inclusive Collection doesn't have a casino.

Will I find an indoor pool at SLS Playa Mujeres – ALL Inclusive Collection?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools.

What will couples enjoy most about a stay at SLS Playa Mujeres – ALL Inclusive Collection?

There are many amenities for couples at this all-inclusive property, including Champagne service and in-room massages in each guestroom with some featuring ocean views.

Are there hot tubs at SLS Playa Mujeres – ALL Inclusive Collection?

Yes, some guestrooms at this all-inclusive property feature private rooftop spa tubs.

Does SLS Playa Mujeres – ALL Inclusive Collection have a restaurant with a breakfast menu?

No, SLS Playa Mujeres – ALL Inclusive Collection doesn't have a restaurant that serves breakfast.

Will SLS Playa Mujeres – ALL Inclusive Collection allow pets to stay for free?

Yes, cats and dogs can stay for free at SLS Playa Mujeres – ALL Inclusive Collection.

Does SLS Playa Mujeres – ALL Inclusive Collection have connecting rooms?

Yes, this all-inclusive property has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to SLS Playa Mujeres – ALL Inclusive Collection?

The closest major airport to SLS Playa Mujeres – ALL Inclusive Collection is Cancun Intl. Airport (CUN), which is 17.1 mi away (39 minutes by car).

Are there rooms with balconies at SLS Playa Mujeres – ALL Inclusive Collection?

No, there aren't any guestrooms with balconies at SLS Playa Mujeres – ALL Inclusive Collection.

Does SLS Playa Mujeres – ALL Inclusive Collection have a wedding venue on site?

Take advantage of the wedding venue at SLS Playa Mujeres – ALL Inclusive Collection if you plan to say "I do" during your trip.

SLS Playa Mujeres – ALL Inclusive Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 356 out of 496 reviews
Rating 8 - Good. 70 out of 496 reviews
Rating 6 - Okay. 38 out of 496 reviews
Rating 4 - Poor. 11 out of 496 reviews
Rating 2 - Terrible. 21 out of 496 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort for adults!
Stayed 4 nights in Feb 2025

8/10 Good

Calvin

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff and amenities were great. I will say that you should not be able to put items on pool chairs to “reserve them” and disappear literally the entire day and never use them. All in all it’s a great resort.
Stayed 6 nights in Mar 2025

10/10 Excellent

Andrei

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing, service was excellent, food was above my expectation. This is around 20th visit to Cancun and this resort is on the top from all i visited.
Stayed 6 nights in Mar 2025

10/10 Excellent

Christos

Stayed 7 nights in Mar 2025

10/10 Excellent

Radu Ilie

Stayed 5 nights in Mar 2025

10/10 Excellent

SOLANGE SILVA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this place! I want to come back there!
Stayed 8 nights in Dec 2024

10/10 Excellent

Aiden

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that it was not too crowed. Everywhere had to plenty of room. Never had to wait long for any service. They are on top of it.
Stayed 6 nights in Mar 2025

10/10 Excellent

Domenic

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and very clean!
Stayed 5 nights in Mar 2025

10/10 Excellent

Liudmyla

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay here though it may not be for everyone. The property is very family friendly. Lots of activities for kids of all ages, beautiful beach with a ton of beach chairs and umbrellas for shade. Dining options were abundant, though I have to say it was unusual that buffet is not open for lunch. The place got
Stayed 8 nights in Mar 2025

8/10 Good

Emma Marie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean
Stayed 5 nights in Mar 2025

6/10 Okay

Alexander

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
overall it was okay. but they do have alot to work on, i know its a new property and are working their way, still a long way to go.
Stayed 3 nights in Mar 2025

4/10 Poor

Olivia, Homestead

Traveled with family
Liked: Property conditions & facilities
Dislike food options
Stayed 4 nights in Mar 2025

10/10 Excellent

Vivi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That staff is great and the layout of the hotel is spacious.
Stayed 2 nights in Mar 2025

6/10 Okay

SHELLYANN

Stayed 4 nights in Dec 2024

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I went here for our honeymoon and it was an amazing experience. Front desk clerk was helpful and friendly, he got us a deal on the Elite suite with a jacuzzi. The view was AMAZING! The staff is great. The service is 10/10. A relaxing quiet resort. The beach is clean and beautiful. The food is also great. I will be coming back here.
Stayed 4 nights in Mar 2025

10/10 Excellent

Lawrence, Milpitas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful facility, probably the best I have been. Wonderful staffs, great view from our room. There are plenty of activists to do around the resort. Adult pool is quiet and love the swim up bar. Overall one of the best vacation.
Stayed 3 nights in Mar 2025

6/10 Okay

Andrey, Bellevue

Traveled with group, Traveled with family
Liked: Cleanliness, amenities
Great for Families, but Service and Dining Fell Short We recently stayed at SLS Playa Mujeres for a family vacation. While the resort has a modern aesthetic and feels upscale at first glance, our experience was mixed—especially when it came to food and service. One of the biggest frustrations was the dining situation. Even though it’s an all-inclusive resort, you still need reservations for most restaurants, and getting those reservations wasn’t easy. It felt like there simply weren’t enough spots to accommodate all the guests, which made meals more stressful than they should be. On top of that, service at the restaurants was inconsistent—orders were often wrong, incomplete, or randomly substituted without explanation. Several times, we either had to reorder or just go without parts of our meals. The grounds were beautiful, but surprisingly already showing signs of wear and tear—even though the resort is relatively new. That raised some concerns about long-term maintenance. That said, this resort is definitely kid-friendly and had a lot to offer for families in terms of space, pools, and general atmosphere. If dining isn’t a huge priority for you and you’re just looking for a relaxing spot with family, this could still be a good fit. For us, though, the service and dining issues were enough to make us reconsider coming back.
Stayed 7 nights in Mar 2025

10/10 Excellent

Ryan

Stayed 6 nights in Mar 2025

10/10 Excellent

Warren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 * 5 star hotel. Food is out of this world, so many fresh seafood options. Already planning a trip back in December
Stayed 3 nights in Feb 2025

10/10 Excellent

Vinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Aurelija

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible and stylish place with an excellent attention to the details and luxury. The service was amazing, very friendly and attentive staff. The food was great! The room we booked was amazing with the private terrace, the garden and the swim out pool. An adult pool offers any drinks you want with a very cool live DJ music every day. The landscape and beach are beautiful, lots of cozy places to chill out. They just have opened a very stylish outdoor night club next to an adult pool. Great place and we will come back.
Stayed 6 nights in Mar 2025

10/10 Excellent

Nelson Fonseca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Mar 2025

10/10 Excellent

Brooke Ashley, Elkhart

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at SLS! I constantly would read reviews to decide where to book and this resort had a lot of good feedback! I can say now that I have stayed it is truly beautiful!!! The beach and water were perfect!! The service is amazing. Everyone goes out of their way to help you or ask you what you need! The rooms are beautiful and the food is great!!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Rachel

Stayed 4 nights in Dec 2024