Garza Blanca Resort & Spa Cancun places you within a 10-minute stroll of Punta Sam Ferry Terminal and Punta Sam Beach. This 45-room, 5-star resort has 7 outdoor pools along with a full-service spa and a free water park.
Garza Blanca Resort & Spa Cancun features a full-service spa, 7 outdoor pools, and a free water park. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for USD 50 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this beach resort include a gym, 3 hot tubs, and free WiFi in public areas.
Guests can expect to find free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer bidets and bathrobes. IPod docks, safes, and phones are also standard.
A health club and a complimentary water park are featured at the resort. 7 outdoor swimming pools and 3 hot tubs are on site.
Children under 12 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
Spa Imagine has 16 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
24-hour roundtrip airport shuttle on request for a surcharge
Free self parking on site
Free valet parking on site
Food and drink
Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 40 for adults and USD 20 for children
3 bars/lounges
5 restaurants
A coffee shop/cafe
A poolside bar
Snack bar/deli
Restaurants on site
Blanca Blue
The Food Truck
The Snack
Things to do
3 hot tubs
7 outdoor pools
Beach volleyball
Beach yoga
Fitness classes
Free children's club
Free water park
Full-service spa
Health club
Shopping mall
Water sports equipment
Family friendly
7 outdoor pools
Baby bath
Babysitting (surcharge)
Children's games
Free children's club
Free water park access
Grocery/convenience store
Laundry facilities
Lifeguards on site
Snack bar/deli
Supervised activities for children (surcharge)
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services
Outdoors
Beach loungers
Beach towels
Beach umbrellas
Free beach cabanas
Garden
On the beach
On the waterfront
Pool loungers
Pool umbrellas
Terrace
Full-service spa
16 treatment rooms
Aromatherapy
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Sauna
Spa open daily
Steam room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator (47 inch wide door)
Wheelchairs on site
More
1 building
9 floors
Built in 2020
Communal living room
Designated smoking areas (fines apply)
Lifeguards
Traditional architecture
Room amenities
Bedroom
Blackout drapes
Down comforter
Hypo-allergenic bedding
Premium bedding
Bathroom
Bathrobes
Bidet
Separate bathtub and shower
Towels provided
Entertainment
iPod dock
Food and drink
24-hour room service
Restaurant dining guides
More
Air conditioning
Desk
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
This property doesn't allow pets or service animals
Children and extra beds
One child 3 years old or younger stays free, per registered adult, when using existing bedding
Property payment types
Important information
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
Fee for buffet breakfast: approximately USD 40 for adults and USD 20 for children
Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 4)
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Check-in: 3:00 PM—-midnight
Check-out: 11:00 AM
Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and cash.
Onsite safety features include a smoke detector, a security system, and window guards.
Cashless payment methods are available for all transactions.
Additional information about polices, regulations, and more:
Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
Nearby construction work may cause some noise disturbance.
No rollaway or extra beds are available.
Frequently asked questions
Is a free cancellation option available at Garza Blanca Resort & Spa Cancun?
Garza Blanca Resort & Spa Cancun provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.
How much does it cost to stay at Garza Blanca Resort & Spa Cancun?
As of May 10, 2026, prices found for a 1-night stay for 2 adults at Garza Blanca Resort & Spa Cancun on Jun 2, 2026 start from $471, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What can I see within easy reach of Garza Blanca Resort & Spa Cancun?
This resort in Punta Sam is within a 10-minute walk of Punta Sam Ferry Terminal and Punta Sam Beach. You'll also find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Ultramar Ferry Puerto Juárez within a short drive.
Will I be able to park at Garza Blanca Resort & Spa Cancun?
Yes, valet and self parking are offered for free at the resort.
Is there a spa available at Garza Blanca Resort & Spa Cancun?
Spa Imagine is the resort's spa and services include beach massages, deep-tissue massages, couples treatments, and hydrotherapy.
Are there luxury amenities available at Garza Blanca Resort & Spa Cancun?
Yes, guests can indulge in luxuries such as a free water park, beachside massages, and 5 restaurants at this resort.
Does Garza Blanca Resort & Spa Cancun include a casino at the property?
No, Garza Blanca Resort & Spa Cancun doesn't have a casino.
Will I find an indoor pool at Garza Blanca Resort & Spa Cancun?
No, this resort doesn't have an indoor pool; however, there are 7 outdoor pools and 3 hot tubs.
What do couples enjoy most about Garza Blanca Resort & Spa Cancun?
This beachfront resort offers many amenities for couples such as 5 restaurants and 7 outdoor pools with some guestrooms featuring a private plunge pool.
Does Garza Blanca Resort & Spa Cancun have a hot tub?
No, but guests can enjoy a steam room at this resort.
Does Garza Blanca Resort & Spa Cancun feature a restaurant that includes a breakfast menu?
Yes, Garza Blanca Resort & Spa Cancun has 5 restaurants, and serves buffet breakfast each morning for a surcharge.
Will Garza Blanca Resort & Spa Cancun allow pets to stay for free?
No, pets and service animals aren't allowed at Garza Blanca Resort & Spa Cancun.
Does Garza Blanca Resort & Spa Cancun have connecting rooms available?
No, there aren't connecting guestrooms at this resort.
How far is the airport from Garza Blanca Resort & Spa Cancun?
The closest major airport to Garza Blanca Resort & Spa Cancun is Cancun Intl. Airport (CUN), which is 16.7 mi away (36 minutes by car).
Can I book a room with a balcony at Garza Blanca Resort & Spa Cancun?
Yes, some guestrooms at this resort offer either a furnished patio and a balcony where guests can enjoy ocean and garden views.
Does Garza Blanca Resort & Spa Cancun have a wedding venue on site?
Take advantage of the wedding venue at Garza Blanca Resort & Spa Cancun if you plan to say "I do" during your trip.
Garza Blanca Resort & Spa Cancun Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Clean room and hotel with lots of very friendly and helpful staff.
Unfortunately very lengthy check in and check out service with mis sold tour of property that we assumed was to plan our holiday and was actually a sales pitch. Lots of mistakes on check out invoice. Luggage was not brought down to lobby despite several requests and then late for transport to airport. Pool was cold.
The property is very beautiful, and the food is great, but honestly, the customer service was not good. I would also suggest that the steakhouse hostess and the man who was always there have a better attitude with customers. I didn’t like that everyone kept asking for tips, as I didn’t notice that in other hotels. We originally planned to stay three days but ended up staying only two and decided to change hotels.
Overall, we stayed in four different hotels, and the customer service at the others was amazing.
I loved Hyatt Ziva — 10/10, highly recommended. We will definitely return. You get exactly what you pay for.
The property was beautiful. The pools were very nice and the beach was well maintained. I loved the water exercise class. Our room was GORGEOUS! It well exceeded what I was expecting. VERY spacious and luxurious. It was nice to have a washer and dryer as well. The only thing I disliked was the lack of evening activities. Not a lot to do for families with teen/college kids.
Property overall is beautiful. Did not appreciate that even though I payed for all inclusive they are constantly trying to upgrade and sell non package items.