Beloved Playa Mujeres - Couples Only All Inclusive in Punta Sam

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Adults-only beach property with 3 outdoor swimming pools

VIP Access

Choose dates to view prices

Dates

November 2024

December 2024

55-inch LED TV with satellite channels, TV

Couples treatment rooms, sauna, spa tub, Turkish bath, body treatments

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Bar

Hot Tub

All inclusive

Pool

Housekeeping

Spa

Explore the area

Condominio Playa Mujeres, Punta Sam, QROO, 77400

Mujeres Beach
6 min walk
Punta Sam Ferry Terminal
5 min drive
Punta Sam Beach
9 min drive
Isla Mujeres, Quintana Roo (ISJ)
82 min drive

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
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Room options

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite with Round Jacuzzi

958 sq ft
Sleeps 2
1 King Bed

Swim Up Suite

1098 sq ft
Sleeps 2
1 King Bed

Junior Suite Ocean View

957 sq ft
Ocean view
Sleeps 2
1 King Bed

Ocean View Penthouse Ste w/plunge pool

2874 sq ft
Ocean view
Sleeps 2
1 King Bed

Ocean View Terrace Suite w/ Plunge Pool

1862 sq ft
Ocean view
Sleeps 2
1 King Bed

Casita Suite w/ Private Pool

1098 sq ft
Sleeps 2
1 King Bed

Two Story Casita Suite w Plunge Pool

1205 sq ft
Ocean view
Sleeps 2
1 King Bed

Terrace Suite With Plunge Pool

1862 sq ft
Sleeps 2
1 King Bed

Beachfront Casita Suite w/ Private Pool

1098 sq ft
Sleeps 2
1 King Bed

Beachfront Two Story Casita Suite w/ Plunge Pool

1206 sq ft
Beach view
Sleeps 2
1 King Bed

On private beach

Pool

Hot Tub

All inclusive

per night

$872 total

includes taxes & fees

Nov 8 - Nov 9

On private beach

Pool

Hot Tub

All inclusive

per night

$684 total

includes taxes & fees

Nov 8 - Nov 9

On private beach

Pool

Hot Tub

All inclusive

per night

$824 total

includes taxes & fees

Nov 8 - Nov 9

On private beach

Pool

Breakfast included

All inclusive

per night

$1,734 total

includes taxes & fees

Nov 8 - Nov 9

About the neighborhood

Punta Sam

Located in Playa Mujeres within a mile (2 km) of Punta Sam Ferry Terminal, Beloved Playa Mujeres - Couples Only All Inclusive is within a few miles (5 km) of other popular sights such as Playa Mujeres Golf Club. This 109-room, 5-star property has 3 outdoor pools along with a marina and a full-service spa.

What's nearby

Punta Sam Ferry Terminal - 5 min drive
Playa Mujeres Golf Club - 11 min drive
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 50 min drive
Isla Mujeres Ferry Terminal - 82 min drive
North Beach - 91 min drive

Getting around

Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

‪Hiroshi Bar - ‬6 min drive
‪World Café - ‬10 min drive
‪Caprichos Villa del Palmar - ‬20 min walk
‪Don Fernando Lobby Bar - ‬8 min drive
‪Davinos - ‬19 min walk

About this property

Beloved Playa Mujeres - Couples Only All Inclusive

Adults-only beach property with 3 outdoor swimming pools

Beloved Playa Mujeres - Couples Only All Inclusive features a marina, a full-service spa, and 3 outdoor pools. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for MXN 3904.21 per vehicle roundtrip. The 24-hour front desk has multilingual staff ready to assist with concierge services and luggage storage. Other amenities at this adults-only property include a gym, free WiFi in public areas, and a spa tub.

55-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer jetted tubs, rainfall showers, hair dryers, and designer toiletries. Indoor private spa tubs, free minibar items, and furnished balconies are also standard.

3 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Beloved Spa has 14 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Awards and affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle on request for a surcharge
Limo/town car service
Free self parking on site
Free valet parking on site

Food and drink

4 restaurants
7 bars/lounges
A coffee shop/cafe
A poolside bar
A swim-up bar
Couples/private dining
Snack bar/deli

Restaurants on site

El Mar
La Isla Trattoria
Le Bisou
Lupita Steakhouse

Things to do

18-hole adjacent golf course
3 outdoor pools
Fitness classes
Full-service spa
Gym
Library
Parasailing
Pilates classes
Sailing
Spa tub
Yoga classes

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Luggage storage

Guest services

Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Outdoors

Beach towels
Garden
Marina
Pool loungers
Terrace
Vegetable garden

Full-service spa

14 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Facials
Hydrotherapy
Manicures/pedicures
Massage
Sauna
Spa tub
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator (31 inch wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk (30 inches high)

10 buildings
4 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Biodegradable drinking straws available
Built in 2009
Comprehensive recycling policy
Designated smoking areas
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Local culture and ecosystem education
No plastic drinking straws
Reusable tableware
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Down comforter
Hypo-allergenic bedding
Pillow menu
Pillowtop mattress
Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Jetted bathtub
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Slippers
Toothbrush and toothpaste
Towels provided

Entertainment

55-inch LED TV with premium satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar

Air conditioning (climate-controlled)
Ceiling fan
Cleaning products are eco-friendly
Composting
Desk
Energy-saving switches in guestrooms
Laptop-compatible safe
LED lighting
Phone
Recycling
Separate sitting area
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Children and extra beds

Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Airport shuttle fee: MXN 3904.21 per vehicle (roundtrip, maximum occupancy 2)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products.
Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
No cribs or infant beds are available.
No rollaway or extra beds are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Beloved Hotel

Beloved Hotel All Inclusive

Beloved Hotel Playa Mujeres

Beloved Hotel Playa Mujeres All Inclusive

Beloved Playa Mujeres

Playa Mujeres Beloved Hotel

Beloved Playa Mujeres Excellence Group All Inclusive

Beloved Excellence Group All Inclusive

Beloved Playa Mujeres Excellence Group

Beloved Excellence Group

Beloved Playa Mujeres Excellence All Inclusive AdultsOnly

Beloved Excellence All Inclusive AdultsOnly

Beloved Playa Mujeres Excellence AdultsOnly

Beloved Excellence AdultsOnly

Beloved Playa Mujeres by Excellence Group All Inclusive

The Beloved Hotel Playa Mujeres All Inclusive

Beloved Playa Mujeres by Excellence Group

Beloved Mujeres Excellence In

Beloved Playa Mujeres Couples Only All Inclusive

Beloved Playa Mujeres - Couples Only All Inclusive Punta Sam

Frequently asked questions

Can I book all-inclusive rate plans at Beloved Playa Mujeres - Couples Only All Inclusive?

Beloved Playa Mujeres - Couples Only All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include snorkeling, kayaking, and soccer.

How much does it cost to stay at Beloved Playa Mujeres - Couples Only All Inclusive?

As of Oct 25, 2024, prices found for a 1-night stay for 2 adults at Beloved Playa Mujeres - Couples Only All Inclusive on Oct 27, 2024 start from $605.92, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Beloved Playa Mujeres - Couples Only All Inclusive?

Beloved Playa Mujeres - Couples Only All Inclusive offers free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

What's there to do near Beloved Playa Mujeres - Couples Only All Inclusive?

This property is situated in Playa Mujeres within a short 6-minute walk of Mujeres Beach. You'll also find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Playa Mujeres Golf Club within a short drive.

Is parking available on site at Beloved Playa Mujeres - Couples Only All Inclusive?

Yes, valet parking and self parking are offered for free at the all-inclusive property.

Is there a spa available at Beloved Playa Mujeres - Couples Only All Inclusive?

The Beloved Spa is the property's spa and services include body wraps, aromatherapy, massages, and mani/pedis.

Does Beloved Playa Mujeres - Couples Only All Inclusive include a casino on the premises?

No, Beloved Playa Mujeres - Couples Only All Inclusive doesn't have a casino.

Is there an indoor pool at Beloved Playa Mujeres - Couples Only All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools and a spa tub.

Is Beloved Playa Mujeres - Couples Only All Inclusive a good place to stay for couples?

This adults-only all-inclusive property offers many amenities for couples such as 3 outdoor pools and a poolside bar with some guestrooms featuring private pools.

Does Beloved Playa Mujeres - Couples Only All Inclusive have a hot tub?

Yes, all guestrooms at this all-inclusive property have private indoor spa tubs.

Does Beloved Playa Mujeres - Couples Only All Inclusive have a restaurant with a breakfast menu?

Yes, Beloved Playa Mujeres - Couples Only All Inclusive has 4 restaurants, and serves breakfast for a surcharge.

Does Beloved Playa Mujeres - Couples Only All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Beloved Playa Mujeres - Couples Only All Inclusive.

Does Beloved Playa Mujeres - Couples Only All Inclusive have connecting rooms?

No, there aren't connecting guestrooms at this all-inclusive property.

Where is the closest airport to Beloved Playa Mujeres - Couples Only All Inclusive?

The closest major airport to Beloved Playa Mujeres - Couples Only All Inclusive is Cancun Intl. Airport (CUN), which is 17.6 mi away (41 minutes by car).

Are there rooms with balconies that I can book at Beloved Playa Mujeres - Couples Only All Inclusive?

Yes, every guestroom at Beloved Playa Mujeres - Couples Only All Inclusive comes with a furnished balcony with some featuring ocean or garden views.

Does Beloved Playa Mujeres - Couples Only All Inclusive have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Beloved Playa Mujeres - Couples Only All Inclusive.

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

8/10 Good

Jeffrey

Traveled with partner

Aug 7, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved beloved, it’s Orbitz I’m unhappy with. Everything was extra because we didn’t book direct. Transfers to and from airport. Etc

Stayed 5 nights in Aug 2024

10/10 Excellent

Travis

Jul 25, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing resort.

Stayed 5 nights in Jul 2024

8/10 Good

Timothy

Jul 24, 2024

Stayed 4 nights in Jul 2024

10/10 Excellent

Gabriel

Traveled with partner

Jul 24, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The property was absolutely beautiful and everyone was so nice and welcoming! I loved all the arts and crafts activities, along with the night performances. The taco truck with Guadalupe was soooooo good, and El Mar restaurant was our favorite! I literally loved my stay and I can’t wait to be back in the near future! Muchas gracias Beloved! ❤️

Stayed 5 nights in Jul 2024

10/10 Excellent

Theodore Harrison

Jul 20, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Jul 2024

8/10 Good

Daniel

Traveled with partner

Jul 18, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beloved was a great place to celebrate our anniversary. The grounds are beautiful and so well maintained. The service was absolutely incredible; better than we've ever experienced. The small resort feel really allowed us to relax. Even if the main pool got a bit busy, to be clear, busy would be maybe 10 couples in it, there are other pools you can go to. The food was fine, but a bit of a let down. Multiple meals of lobster and steak, from multiple restaurants were quite tough. The AC could be a bit stronger as well. To be clear, we are already entertaining a return visit because the pros outweigh the cons, but we had higher hopes going into the trip based on so many others' experiences. The service, small size, and relaxing atmosphere are really what is drawing us back in. I do hope they add card access to the patio doors on their main floor casita rooms. Such easy access to the pool, beach, and two restaurants, but no way to lock the door leaving that way.

Stayed 7 nights in Jul 2024

10/10 Excellent

Martha, Phoenix

Traveled with partner

Jul 16, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was our first trip to Cancun our one year anniversary, they made it memorable, staff was great in all areas of the resort ,Mex greeted us , made us drinks and showed us around our room and took care of our transportation while we were at the resort. Our room was beautiful and clean, love coming back at night and having a small dessert left in our room every day, and the food delicious, exquisite the drinks same, everyone made us feel welcomed. Property so clean and beautiful. We will definitely come back and recommend it to our friends and family. We love Luis and staff at the cabana area, and the hostess were great all of our needs were met. The staff was great on our last day we were surprised by the Staff Russell, the bar supervisor and Kassandra at El Mar at Dinner with a delicious dessert and a beautiful hand written letter by Kassandra telling us how they love having us as guest. Thank you and everyone for making our vacation great with a lot of great and beautiful memories. From the Restaurant's to the Bar's to the Taco truck and the Coffee shop we were pampered by everyone. We will give this Resort a 10 .

Stayed 4 nights in Jul 2024

10/10 Excellent

Blessing

Traveled with partner

Jul 16, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was very well maintained , and clean,’the customer service was thvery absolute best!!! We had a romantic dinner at the beach and that was amazing. The food was delicious, the presentation… everything. Service at the beach was outstanding. We would be going back again soon.

Stayed 4 nights in Jul 2024

10/10 Excellent

Jonathan

Jul 15, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Jul 2024

10/10 Excellent

Joy

Jul 15, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Jul 2024

10/10 Excellent

Vincent

Traveled with partner

Jul 15, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A couples retreat. Staff was extraordinary and welcoming. Made us feel like Family coming and going.

Stayed 4 nights in Jul 2024

2/10 Terrible

Ashley

Jul 14, 2024

Stayed 4 nights in Jul 2024

10/10 Excellent

Timothy

Traveled with partner

Jul 11, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice resort quiet and peaceful.

Stayed 6 nights in Jul 2024

10/10 Excellent

Orlando

Traveled with partner

Jul 10, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great staff. Very clean. If you want to relax, stress free stay. Beautiful place. Enjoyed food at “La trattoria”, Lupitas, and La Mar. Taco truck was amazing. Marilyn Check in process was smooth. Thank you Christian guest services Manager- you really went out of your way to make our stay memorable. Our waiter Cesar from Lupitas - was great! Fernando, Norbelto, Gilberto bar tenders at lobby and pool area where on point. Concierge at the beach always so helpful. Trevor waiter at la mar so funny and always helpful Freddy at the concierge entrance always willing to help. Jose at el mar often came to check that everything was ok. Elias waiter el mar was very pleasant Loved our massages! Thank you Marco hydro massage and spa experience was wonderful Orfanel check out was very smooth. Overall great experience. Even during the brief hours of Hurricane Beryl. Bring change for tipping.

Stayed 8 nights in Jun 2024

10/10 Excellent

Raul

Jul 10, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Jun 2024

10/10 Excellent

Darla Suzette, NEW BOSTON

Traveled with partner

Jul 8, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was amazing! We were there during Hurricane Beryl - they were prepared, informative and we couldnt have asked for more

Stayed 5 nights in Jul 2024

10/10 Excellent

Omar

Jul 7, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Jul 2024

10/10 Excellent

AYMARA

Jul 7, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Si quieres relájate este es el lugar ! Sin duda altamente recomendado

Stayed 5 nights in Jun 2024

10/10 Excellent

Reginald

Jul 7, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff

Stayed 4 nights in Jul 2024

10/10 Excellent

Richard, Winchester

Traveled with partner

Jul 6, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great staff and property

Stayed 7 nights in Jun 2024

10/10 Excellent

Tyler Wayne

Traveled with partner

Jul 6, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

N/A

Stayed 4 nights in Jun 2024

10/10 Excellent

Cem

Jul 3, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Good

Stayed 4 nights in Jun 2024

10/10 Excellent

Alyse

Jul 3, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The uniqueness of this property is the personal attention you receive from all of the staff. From the moment you walk in the door you recieve royal treatment from the wait staff to grounds keepers. The food was excellent as well. My husband as nd I will definely make a return trip.

Stayed 6 nights in Jun 2024