Beloved Playa Mujeres - Couples Only All Inclusive

Adults-only beachfront property with 3 outdoor pools

VIP Access

Choose dates to view prices

Where to?

Dates

August 2025

September 2025

55-inch LED TV with satellite channels, TV

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Bar
Pool
All inclusive
Hot Tub
Room service
Spa

Explore the area

Condominio Playa Mujeres, Playa Mujeres, Punta Sam, QROO, 77400

Playa Mujeres Golf Club
‪4 min drive‬
Isla Mujeres Ferry Terminal
‪45 min drive‬
North Beach
‪46 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪33 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for Rewards members

Learn more about VIP Access

Room options

1 bedroom, premium bedding, down comforters, pillowtop beds

Junior Suite with Round Jacuzzi

Exceptional

958 sq ft
1 bedroom
Sleeps 2
1 King Bed

Swim Up Suite

Exceptional

1098 sq ft
Sleeps 2
1 King Bed

Junior Suite Ocean View

Exceptional

957 sq ft
1 bedroom
Ocean view
Sleeps 2
1 King Bed

Ocean View Penthouse Ste w/plunge pool

2874 sq ft
1 bedroom
Ocean view
Sleeps 2
1 King Bed

Ocean View Terrace Suite w/ Plunge Pool

Exceptional

1862 sq ft
Ocean view
Sleeps 2
1 King Bed

Casita Suite w/ Private Pool

Exceptional

1098 sq ft
Sleeps 2
1 King Bed

Two Story Casita Suite w Plunge Pool

Exceptional

1205 sq ft
Ocean view
Sleeps 2
1 King Bed

Terrace Suite With Plunge Pool

Exceptional

1862 sq ft
Sleeps 2
1 King Bed

Beachfront Casita Suite w/ Private Pool

1098 sq ft
Sleeps 2
1 King Bed

Beachfront Two Story Casita Suite w/ Plunge Pool

Wonderful

1206 sq ft
Beach view
Sleeps 2
1 King Bed

About the neighborhood

Punta Sam

Located in Playa Mujeres within a mile (2 km) of Punta Sam Ferry Terminal, Beloved Playa Mujeres - Couples Only All Inclusive is within a few miles (5 km) of other popular sights such as Playa Mujeres Golf Club. This 109-room, 5-star property has 3 outdoor pools along with a marina and a full-service spa.

What's nearby

Punta Sam Ferry Terminal - 19 min walk - 1.0 mile
Playa Mujeres Golf Club - 4 min drive - 2.0 miles
Isla Mujeres Ferry Terminal - 45 min drive - 5.2 miles
North Beach - 46 min drive - 5.4 miles
Dolphin Discovery - 50 min drive - 7.4 miles

Getting around

Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

‪World Café - ‬10 min drive
‪The Deli - ‬19 min walk
‪The Rooftop - ‬6 min drive
‪The Sand Bar - ‬11 min drive
‪Don Fernando Lobby Bar - ‬8 min drive

About this property

Beloved Playa Mujeres - Couples Only All Inclusive

Adults-only beachfront property with 3 outdoor pools

Beloved Playa Mujeres - Couples Only All Inclusive features a marina, a full-service spa, and 3 outdoor pools. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for MXN 3904.21 per vehicle roundtrip. The 24-hour front desk has multilingual staff ready to assist with tours/tickets and luggage storage. Other amenities at this adults-only property include a gym, free WiFi in public areas, and a hot tub.

55-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer jetted tubs, rainfall showers, hair dryers, and designer toiletries. Indoor private hot tubs, free minibar items, and furnished balconies are also standard.

3 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Beloved Spa has 14 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Awards and affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

On private beach
Pool
Hot Tub
All inclusive

$546 nightly

Sep 28 - Sep 29

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle on request for a surcharge
Limo/town car service
Free self parking on site
Free valet parking on site

Food and drink

5 restaurants
6 bars/lounges
A coffee shop/cafe
A poolside bar
A swim-up bar
Couples/private dining
Snack bar/deli

Restaurants on site

El Mar
La Isla Trattoria
Le Bisou
Lupita Steakhouse

Things to do

18-hole adjacent golf course
3 outdoor pools
Fitness classes
Full-service spa
Gym
Hot tub
Library
Parasailing
Pilates classes
Sailing
Yoga classes

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Luggage storage

Guest services

Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service

Outdoors

Beach towels
Garden
Marina
On the beach
Pool loungers
Terrace
Vegetable garden

Full-service spa

14 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Facials
Hot tub
Hydrotherapy
Manicures/pedicures
Massage
Sauna
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator (31 inch wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk (30 inches high)

10 buildings
4 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Biodegradable drinking straws available
Built in 2009
Comprehensive recycling policy
Designated smoking areas
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Local culture and ecosystem education
No plastic drinking straws
Reusable tableware
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Down comforter
Hypo-allergenic bedding
Pillow menu
Pillowtop mattress
Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Jetted bathtub
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Slippers
Toothbrush and toothpaste
Towels provided

Entertainment

55-inch LED TV with premium satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar

Air conditioning (climate-controlled)
Ceiling fan
Cleaning products are eco-friendly
Composting
Desk
Energy-saving switches in guestrooms
Laptop-compatible safe
LED lighting
Phone
Recycling
Separate sitting area
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Children and extra beds

Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Airport shuttle fee: MXN 3904.21 per vehicle (roundtrip, maximum occupancy 2)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products.
Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
No cribs or infant beds are available.
No rollaway or extra beds are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Beloved Hotel

Beloved Hotel All Inclusive

Beloved Hotel Playa Mujeres

Beloved Hotel Playa Mujeres All Inclusive

Beloved Playa Mujeres

Playa Mujeres Beloved Hotel

Beloved Playa Mujeres Excellence Group All Inclusive

Beloved Excellence Group All Inclusive

Beloved Playa Mujeres Excellence Group

Beloved Excellence Group

Beloved Playa Mujeres Excellence All Inclusive AdultsOnly

Beloved Excellence All Inclusive AdultsOnly

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Beloved Excellence AdultsOnly

Beloved Playa Mujeres by Excellence Group All Inclusive

The Beloved Hotel Playa Mujeres All Inclusive

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Beloved Playa Mujeres Couples Only All Inclusive

Beloved Playa Mujeres - Couples Only All Inclusive Punta Sam

Frequently asked questions

Can I book all-inclusive rate plans at Beloved Playa Mujeres - Couples Only All Inclusive?

Beloved Playa Mujeres - Couples Only All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include snorkeling, kayaking, and soccer.

How much does it cost to stay at Beloved Playa Mujeres - Couples Only All Inclusive?

As of Aug 28, 2025, prices found for a 1-night stay for 2 adults at Beloved Playa Mujeres - Couples Only All Inclusive on Aug 31, 2025 start from $497.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Beloved Playa Mujeres - Couples Only All Inclusive?

Beloved Playa Mujeres - Couples Only All Inclusive offers free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

What's there to do near Beloved Playa Mujeres - Couples Only All Inclusive?

This property is situated in Playa Mujeres within a short 6-minute walk of Mujeres Beach. You'll also find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Ultramar Ferry Puerto Juárez within a short drive.

Is parking available on site at Beloved Playa Mujeres - Couples Only All Inclusive?

Yes, valet parking and self parking are offered for free at the all-inclusive property.

Is there a spa available at Beloved Playa Mujeres - Couples Only All Inclusive?

The Beloved Spa is the property's spa and services include body wraps, aromatherapy, massages, and mani/pedis.

Does Beloved Playa Mujeres - Couples Only All Inclusive include a casino on the premises?

No, Beloved Playa Mujeres - Couples Only All Inclusive doesn't have a casino.

Is there an indoor pool at Beloved Playa Mujeres - Couples Only All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools and a hot tub.

What do couples enjoy most about Beloved Playa Mujeres - Couples Only All Inclusive?

This adults-only all-inclusive property offers many amenities for couples such as 3 outdoor pools and a poolside bar with some guestrooms featuring private pools.

Does Beloved Playa Mujeres - Couples Only All Inclusive have a hot tub?

Yes, this all-inclusive property features private indoor spa tubs in all guestrooms.

Does Beloved Playa Mujeres - Couples Only All Inclusive have a restaurant with a breakfast menu?

Yes, Beloved Playa Mujeres - Couples Only All Inclusive has 5 restaurants, and serves breakfast for a surcharge.

Does Beloved Playa Mujeres - Couples Only All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Beloved Playa Mujeres - Couples Only All Inclusive.

Does Beloved Playa Mujeres - Couples Only All Inclusive have connecting rooms?

No, this all-inclusive property doesn't feature connecting guestrooms.

Where is the closest airport to Beloved Playa Mujeres - Couples Only All Inclusive?

The closest major airport to Beloved Playa Mujeres - Couples Only All Inclusive is Cancun Intl. Airport (CUN), which is 17.6 mi away (41 minutes by car).

Can I book a room with a balcony at Beloved Playa Mujeres - Couples Only All Inclusive?

Yes, every guestroom at Beloved Playa Mujeres - Couples Only All Inclusive comes with a furnished balcony with some featuring ocean or garden views.

Beloved Playa Mujeres - Couples Only All Inclusive Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

10/10 Excellent

Derek

Traveled with partner

May 29, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Go and see for yourself. Just 10/10 in every way. Literally every way. Unreal.

Stayed 5 nights in May 2025

8/10 Good

Omar, Naples

Traveled with family

May 28, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The place is super quiet, the food was good although a little limited, the menu in all the restaurants was very similar but the service in general was spectacular.

Stayed 4 nights in Apr 2025

10/10 Excellent

Andy

May 28, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Love love this hotel

Stayed 3 nights in May 2025

10/10 Excellent

LIZZET, SAN DIEGO

Traveled with partner

May 28, 2025

Liked: Cleanliness, amenities, property conditions & facilities

We loved everything!!! La pasamos increíble! Un lugar espectacular, pero también lo que lo hace fantástico es el servicio tan detallado, dedicado y amable que te ofrecen en este mágico lugar. Joceline, Ramón, Cirilo, Alexys y otros tantos trabajadores en el restaurante Francés nos hicieron sentir muy especiales. También el personal del spa: Gustavo y Adela, se portaron increíbles, amables y amigables. El personal del front desk, siempre ayudando en cualquier dudad. Las señoritas encargadas de las habitaciones, excelente servicio, muy agradecidos por sus esfuerzos. El personal de room service y también quienes te reciben al llegar y te llevan amablemente las maletas. En el restaurante Lupita el manager y el personal, también muy amables. Una gran experiencia!! El personal de los otros restaurajtes también muy amables al igual que laa personas que te atienden en la playa. Ya queremos volver!!

Stayed 4 nights in May 2025

10/10 Excellent

MIGUEL

Traveled with partner

May 26, 2025

Liked: Cleanliness, amenities, property conditions & facilities

This place is very nice! Super quiet! Not a party scene at all! If you’re looking for a calm place this is your place!

Stayed 3 nights in May 2025

10/10 Excellent

Tingyu

May 25, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 4 nights in May 2025

10/10 Excellent

Kenia

May 25, 2025

Stayed 3 nights in May 2025

10/10 Excellent

Alejandra

Traveled with partner

May 24, 2025

Liked: Cleanliness, amenities, property conditions & facilities

This resort was very well maintained, professional, everyone was so welcoming! They were all so informative on local things to do. My boyfriend and I were celebrating our anniversary and this resort truly blew us away. I'm already planning our next vacation. I love absolutely love to return

Stayed 4 nights in May 2025

10/10 Excellent

Khalid ziad

Traveled with family

May 24, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Every things was perfect 100%

Stayed 5 nights in May 2025

10/10 Excellent

Crystal

May 24, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 4 nights in May 2025

10/10 Excellent

Lydia

May 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in May 2025

10/10 Excellent

Jeffrey

May 22, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 3 nights in May 2025

10/10 Excellent

James

May 22, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 6 nights in May 2025

2/10 Terrible

Verified traveler

May 21, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely terrible couples experience

Was told to leave the property because of noise complaint one time. Seems a little ridiculous for $800 a night.

Stayed 2 nights in May 2025

10/10 Excellent

Shawn

Traveled with partner

May 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great relaxing vacation!

Stayed 4 nights in May 2025

8/10 Good

Jorge

May 19, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in May 2025

10/10 Excellent

JULIO, Houston

Traveled with partner

May 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely loved our stay! From arriving we were greeted by the wonderful staff and Fernanda made our check in easy and enjoyable. Her positive attitude and enthusiasm along with her smile made it so welcoming. Our Junior suite was spacious, cozy, and full of amenities. Everything from a fully stocked refrigerator with sodas, water, beers and snacks to extra pillows and blankets, to house slippers, robes, beach bag, and even an umbrella for a rainy outing. The atmosphere at this boutique resort is quiet and relaxing, the beach is awesome and plenty of lounge spaces unlike the bigger resorts. Food was phenomenal and a large variety of food options available at all times. We enjoyed the lobby bar every evening and Juanito and Gilberto were great and even remembered our names and drink orders from our first night there. Definitely a more intimate experience and personalized service. We enjoyed our time at the beach and Luis and Benito made sure we had drinks, food, and clean towels at all times. We would end our day with some time at the pool and enjoyed drinks at the swim up bar with Abner, who was great with keeping our drinks full and also recommending some specialty drinks. The spa is a MUST when staying here, beginning with our complimentary hydrotherapy massage to us booking a couples 75 minute “beloved” massage. So relaxing and peaceful. Highly recommend this smaller boutique resort and you will definitely not be disappointed!

Stayed 4 nights in May 2025

2/10 Terrible

Sandra

May 15, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

We were looking so forward to our trip, but were unable to fly out due to an ice storm in our home city. We were working with a third party travel agent, and we rebooked for June. American airlines were absolutely great in refunding our flights and rebooking for us...however we are SO disappointed that Beloved would not work with us AT ALL. I understand a no refund policy, but we are not asking for our money back, we are just wanting to rebook. This is very bad customer service to not even post half of our previous payment toward the new travel dates. We now have to pay for 5 days that we were not even able to travel, PLUS a new trip we booked in June. We have traveled a lot, and have never had this kind of VERY POOR customer service for paying customers. Now I am not even very excited to travel there in June after this very disappointing experience.

Stayed 5 nights in Feb 2025

10/10 Excellent

Diego

Traveled with partner

May 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was beautiful and well kept. The ocean was beautiful with lounge chairs readily available. The service was impeccable. Every person made our experience special. All the personnel were attentive to our needs. Our room had everything we needed and was spacious. The food was well thought out and tasty. We made it our morning rounds to get lattes. The gym was very well equipped. Night time entertainment was lacking some but we were there mainly to relax.

Stayed 6 nights in Apr 2025

10/10 Excellent

Judith

May 13, 2025

Stayed 3 nights in May 2025

10/10 Excellent

Hidajet

May 12, 2025

Stayed 4 nights in May 2025

10/10 Excellent

sherif

May 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Boutique.

Stayed 4 nights in May 2025

8/10 Good

Brenda

Traveled with partner

May 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved Beloved for our honeymoon. Very relaxing and calm atmosphere. Our first day at beloved we went to la isla for lunch and dinner and the food was disappointing. No flavor even the dessert was plain and dry. The rest of the restaurants we ate at were amazing. The taco truck is a must and you can’t skip out on the sushi bar. We were pleasantly surprised by the flavor and quality of fish at the sushi bar. Service was always on point and we had no issues during our stay. We took advantage of the complimentary sailing offered by aqua world which was a nice bonus to booking this resort. Aquaworld has other water activities for an extra cost but it’s super convienent to be able to sign up at the booth on the beach and then walk next door to excellence to do the activities. We ended up paying for the parasailing. We wish to return to this resort in a year and maybe take our parents or other friend couples along with us.

Stayed 3 nights in May 2025

10/10 Excellent

James

Traveled with partner

May 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excelente small hotel perfecto to relax

Stayed 5 nights in May 2025

10/10 Excellent

Jeffrey

Traveled with partner

May 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

If you’re looking for top tier service and peace of mind while on vacation… this is your spot! Stayed in the Junior Ocean View Suite and it was more than perfect. I will definitely be returning

Stayed 4 nights in May 2025