Beloved Playa Mujeres - Couples Only All Inclusive

Adults-only beachfront property with 3 outdoor pools

VIP Access

Choose dates to view prices

Where to?

Dates

June 2025

July 2025

55-inch LED TV with satellite channels, TV

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Bar
All inclusive

Explore the area

Condominio Playa Mujeres, Playa Mujeres, Punta Sam, QROO, 77400

Punta Sam Ferry Terminal
‪19 min walk‬
Playa Mujeres Golf Club
‪4 min drive‬
North Beach
‪46 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪33 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for Rewards members

Learn more about VIP Access

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

1 bedroom, premium bedding, down comforters, pillowtop beds

Junior Suite with Round Jacuzzi

958 sq ft
Sleeps 2
1 King Bed

Swim Up Suite

1098 sq ft
Sleeps 2
1 King Bed

Junior Suite Ocean View

957 sq ft
Ocean view
Sleeps 2
1 King Bed

Ocean View Penthouse Ste w/plunge pool

2874 sq ft
Ocean view
Sleeps 2
1 King Bed

Ocean View Terrace Suite w/ Plunge Pool

1862 sq ft
Ocean view
Sleeps 2
1 King Bed

Casita Suite w/ Private Pool

1098 sq ft
Sleeps 2
1 King Bed

Two Story Casita Suite w Plunge Pool

1205 sq ft
Ocean view
Sleeps 2
1 King Bed

Terrace Suite With Plunge Pool

1862 sq ft
Sleeps 2
1 King Bed

Beachfront Casita Suite w/ Private Pool

1098 sq ft
Sleeps 2
1 King Bed

Beachfront Two Story Casita Suite w/ Plunge Pool

1206 sq ft
Beach view
Sleeps 2
1 King Bed

About the neighborhood

Punta Sam

Located in Playa Mujeres within a mile (2 km) of Punta Sam Ferry Terminal, Beloved Playa Mujeres - Couples Only All Inclusive is within a few miles (5 km) of other popular sights such as Playa Mujeres Golf Club. This 109-room, 5-star property has 3 outdoor pools along with a marina and a full-service spa.

What's nearby

Punta Sam Ferry Terminal - 19 min walk - 1.0 mile
Playa Mujeres Golf Club - 4 min drive - 2.0 miles
El Meco Archaeological Site - 5 min drive - 2.5 miles
Isla Mujeres Ferry Terminal - 45 min drive - 5.2 miles
North Beach - 46 min drive - 5.4 miles

Getting around

Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

‪Hiroshi Bar - ‬6 min drive
‪World Café - ‬10 min drive
‪Don Fernando Lobby Bar - ‬8 min drive
‪Caprichos Villa del Palmar - ‬20 min walk
‪Davinos - ‬19 min walk

About this property

Beloved Playa Mujeres - Couples Only All Inclusive

Adults-only beachfront property with 3 outdoor pools

Beloved Playa Mujeres - Couples Only All Inclusive features a marina, a full-service spa, and 3 outdoor pools. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for MXN 3904.21 per vehicle roundtrip. The 24-hour front desk has multilingual staff ready to assist with tours/tickets and luggage storage. Other amenities at this adults-only property include a gym, free WiFi in public areas, and a hot tub.

55-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer jetted tubs, rainfall showers, hair dryers, and designer toiletries. Indoor private hot tubs, free minibar items, and furnished balconies are also standard.

3 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Beloved Spa has 14 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Awards and affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

On private beach
Pool
Hot Tub
All inclusive

$579 nightly

Jun 28 - Jun 29

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle on request for a surcharge
Limo/town car service
Free self parking on site
Free valet parking on site

Food and drink

4 restaurants
7 bars/lounges
A coffee shop/cafe
A poolside bar
A swim-up bar
Couples/private dining
Snack bar/deli

Restaurants on site

El Mar
La Isla Trattoria
Le Bisou
Lupita Steakhouse

Things to do

18-hole adjacent golf course
3 outdoor pools
Fitness classes
Full-service spa
Gym
Hot tub
Library
Parasailing
Pilates classes
Sailing
Yoga classes

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Luggage storage

Guest services

Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Outdoors

Beach towels
Garden
Marina
On the beach
Pool loungers
Terrace
Vegetable garden

Full-service spa

14 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Facials
Hot tub
Hydrotherapy
Manicures/pedicures
Massage
Sauna
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator (31 inch wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk (30 inches high)

10 buildings
4 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Biodegradable drinking straws available
Built in 2009
Comprehensive recycling policy
Designated smoking areas
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Local culture and ecosystem education
No plastic drinking straws
Reusable tableware
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Down comforter
Hypo-allergenic bedding
Pillow menu
Pillowtop mattress
Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Jetted bathtub
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Slippers
Toothbrush and toothpaste
Towels provided

Entertainment

55-inch LED TV with premium satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar

Air conditioning (climate-controlled)
Ceiling fan
Cleaning products are eco-friendly
Composting
Desk
Energy-saving switches in guestrooms
Laptop-compatible safe
LED lighting
Phone
Recycling
Separate sitting area
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Children and extra beds

Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Airport shuttle fee: MXN 3904.21 per vehicle (roundtrip, maximum occupancy 2)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products.
Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
No cribs or infant beds are available.
No rollaway or extra beds are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Beloved Hotel

Beloved Hotel All Inclusive

Beloved Hotel Playa Mujeres

Beloved Hotel Playa Mujeres All Inclusive

Beloved Playa Mujeres

Playa Mujeres Beloved Hotel

Beloved Playa Mujeres Excellence Group All Inclusive

Beloved Excellence Group All Inclusive

Beloved Playa Mujeres Excellence Group

Beloved Excellence Group

Beloved Playa Mujeres Excellence All Inclusive AdultsOnly

Beloved Excellence All Inclusive AdultsOnly

Beloved Playa Mujeres Excellence AdultsOnly

Beloved Excellence AdultsOnly

Beloved Playa Mujeres by Excellence Group All Inclusive

The Beloved Hotel Playa Mujeres All Inclusive

Beloved Playa Mujeres by Excellence Group

Beloved Mujeres Excellence In

Beloved Playa Mujeres Couples Only All Inclusive

Beloved Playa Mujeres - Couples Only All Inclusive Punta Sam

Frequently asked questions

Can I book all-inclusive rate plans at Beloved Playa Mujeres - Couples Only All Inclusive?

Beloved Playa Mujeres - Couples Only All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include snorkeling, kayaking, and soccer.

How much does it cost to stay at Beloved Playa Mujeres - Couples Only All Inclusive?

As of Jun 15, 2025, prices found for a 1-night stay for 2 adults at Beloved Playa Mujeres - Couples Only All Inclusive on Jun 22, 2025 start from $574.57, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Beloved Playa Mujeres - Couples Only All Inclusive?

Beloved Playa Mujeres - Couples Only All Inclusive offers free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

What's there to do near Beloved Playa Mujeres - Couples Only All Inclusive?

This property is situated in Playa Mujeres within a short 6-minute walk of Mujeres Beach. You'll also find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Ultramar Ferry Puerto Juárez within a short drive.

Will I be able to park at Beloved Playa Mujeres - Couples Only All Inclusive?

Yes, valet parking and self parking are offered for free at the all-inclusive property.

Is there a spa available at Beloved Playa Mujeres - Couples Only All Inclusive?

The Beloved Spa is the property's spa and services include body wraps, aromatherapy, mani/pedis, and massages.

Does Beloved Playa Mujeres - Couples Only All Inclusive include a casino on the premises?

No, Beloved Playa Mujeres - Couples Only All Inclusive doesn't have a casino.

Is there an indoor pool at Beloved Playa Mujeres - Couples Only All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools and a hot tub.

What will couples enjoy most about a stay at Beloved Playa Mujeres - Couples Only All Inclusive?

This adults-only all-inclusive property offers many amenities for couples such as 3 outdoor pools and a poolside bar with some guestrooms featuring private pools.

Are there hot tubs at Beloved Playa Mujeres - Couples Only All Inclusive?

Yes, all guestrooms at this all-inclusive property have private indoor spa tubs.

Does Beloved Playa Mujeres - Couples Only All Inclusive have a restaurant with a breakfast menu?

Yes, Beloved Playa Mujeres - Couples Only All Inclusive has 4 restaurants, and serves breakfast for a surcharge.

Does Beloved Playa Mujeres - Couples Only All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Beloved Playa Mujeres - Couples Only All Inclusive.

Does Beloved Playa Mujeres - Couples Only All Inclusive have connecting rooms?

No, this all-inclusive property doesn't feature connecting guestrooms.

Where is the closest airport to Beloved Playa Mujeres - Couples Only All Inclusive?

The closest major airport to Beloved Playa Mujeres - Couples Only All Inclusive is Cancun Intl. Airport (CUN), which is 17.6 mi away (41 minutes by car).

Are there rooms with balconies at Beloved Playa Mujeres - Couples Only All Inclusive?

Yes, every guestroom at Beloved Playa Mujeres - Couples Only All Inclusive comes with a furnished balcony with some featuring ocean or garden views.

Does Beloved Playa Mujeres - Couples Only All Inclusive have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Beloved Playa Mujeres - Couples Only All Inclusive.

Beloved Playa Mujeres - Couples Only All Inclusive Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

10/10 Excellent

Mary Beth, Willow Spring

Mar 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All staff were polite and hard working. Facilities are well kept. Rooms could use some updating but public areas and restaurants were very nice. We can’t wait to go back!

Stayed 7 nights in Mar 2025

10/10 Excellent

Verified traveler

Mar 13, 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 7 nights in Mar 2025

8/10 Good

Michael

Mar 12, 2025

Stayed 4 nights in Dec 2024

8/10 Good

Mark

Mar 11, 2025

Stayed 4 nights in Mar 2025

10/10 Excellent

Antonette

Traveled with partner

Mar 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Quiet, relaxing atmosphere. Attentive courteous staff, Laid back no need to rush though any meal.

Stayed 4 nights in Mar 2025

10/10 Excellent

Jason

Traveled with partner

Mar 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful

Stayed 4 nights in Feb 2025

10/10 Excellent

Michael William

Traveled with partner

Mar 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was great, staff was incredible, place was beautiful from the front gate to the ocean. Would recommend to anyone without hesitation

Stayed 4 nights in Feb 2025

10/10 Excellent

Kim

Mar 6, 2025

Liked: Staff & service, property conditions & facilities

Stayed 2 nights in Feb 2025

8/10 Good

Jodie

Mar 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Mar 2025

10/10 Excellent

Kim

Mar 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Fantastic GM Andrea Ruitz ! The Happy vibes of the Beloved Team! Excellent food and drinks and service! Gorgeous grounds, beach and suites! Third booking on the same holiday , Beloved gets my highest recommendation! Best General Manager in the collection, Andrea’s attention to details is Exceptional!!!!💕💎💎💎💎💎💕

Stayed 3 nights in Feb 2025

10/10 Excellent

daniel, Pachuca

Feb 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The property was wonderful an unique experience. Service of the wait staff were super nice and attentive.Checking in with Christian made us very comfortable,he was a gracious host. The beach was amazing as were the loungers and palapas.Service on the beach was top class,no complaints.Overall a tremendous experience, Thank you beloved.

Stayed 4 nights in Feb 2025

10/10 Excellent

Robert

Feb 25, 2025

Stayed 3 nights in Feb 2025

10/10 Excellent

Christopher David

Feb 25, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Feb 2025

10/10 Excellent

David Eugene

Feb 24, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The property is beautiful and the staff are very nice and make you always feel welcome!

Stayed 5 nights in Feb 2025

10/10 Excellent

Linus, Westfield

Traveled with partner

Feb 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

very well maintained, clean and beautiful

Stayed 4 nights in Feb 2025

10/10 Excellent

Byron

Feb 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This resort is beyond exceptional, and it is the service that truly stands out. Beloved provides an elegantly quiet and romantic experience. The resort has just over 100 rooms, so even at full capacity there wasn’t a single time or place that this resort felt full, quite the opposite. We never waited for, or saw anyone else wait for anything including the reception and concierge desks, a table at any of the restaurants (and no reservations needed), room service, beach service, poolside service. This isn’t because Beloved is a smaller resort, it’s because of the ratio of amenities and truly great employees to guests- 3 pools, 4 full restaurants, the Cafe, taco truck, bars, etc. all for about 200 people…The staff here is incredibly friendly and plentiful. Beach service as an example- at least two beach concierge employees from morning to evening ensuring everyone had a fantastic beach experience. Beyond setting up and maintaining loungers & daybeds, and providing towels, they got to know everyone’s preferences. In addition to the beach concierge employees there were also 2-3 waiters on the beach taking care of everyone with drinks and food throughout the day. Speaking of the beach experience, we never once had any issue getting a palapa with a daybed or loungers. The spa is beautiful, and the included Hydrotherapy circuit is fantastic. We’ve been to plenty of large and small resorts, and this one is special everyone has a VIP experience.

Stayed 4 nights in Feb 2025

10/10 Excellent

JingXuan

Traveled with partner

Feb 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Food was fantastic

Stayed 4 nights in Feb 2025

8/10 Good

james dartagnan

Traveled with partner

Feb 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean, small, and quiet. Restaurants were slow and hit and miss.

Stayed 7 nights in Feb 2025

10/10 Excellent

Melissa

Traveled with partner

Feb 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This property is absolutely devine! I have stayed at other "all inclusive" resorts where there is limitations on what you can get, but this was nothing like this. The food experience was wonderful. The staff are just so sweet and really passionate about waking your experience feel magical. We were very surpised on our first night to see desserts left in our room when we returned and every night after. Need a quick snack or coffe...the Coffeto was a dream! Direct beach access, very quiet, and relaxing. We will definitely stay here again!!!

Stayed 4 nights in Jan 2025

10/10 Excellent

Marisa Angelica

Feb 7, 2025

Liked: Property conditions & facilities

Stayed 7 nights in Oct 2024

10/10 Excellent

Tze

Traveled with partner

Feb 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were excellent and always ready to accommodate. Everyone was so pleasant and friendly. Russell from El Mar was exceptional. As was Brenda. We met many couples that came back year after year.

Stayed 7 nights in Jan 2025

10/10 Excellent

Marcus

Traveled with partner

Feb 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All service was great Antonio was excellent

Stayed 10 nights in Jan 2025

10/10 Excellent

Evelyn

Traveled with partner

Jan 23, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I always enjoy staying at The Beloved. I am a member to the Excellence Hotels. The only think that I do not enjoy is there is never any upgrades when we get there. I have been going to all their hotels for the passed 15 years.

Stayed 6 nights in Dec 2024