The rooms are hot and the resort regulates the temperature to 72 degrees regardless of thermostat setting. If you want to sweat all night; this is the place to go. I will pass. Too many dress code rules to eat dinner on vacation. The swim out rooms have a serious mosquito problem. This area needs to be treated. We went out to the swim out pool and was attacked by mosquitoes. Receiving 5-10 mosquitoes bites within 10 minutes isn't my ideal of an enjoyable vacation. The mosquito bites occurred regardless of being out day or night. I don't recommend this resort and will not be returning.
I didn’t like the dress code at the resort. We came to relax and the men had to have long pants and collared shirts for every restaurant. The A/C was set and we were unable to lower it. The facility charged for the steam room, sauna, etc. We travel extensively and this was a first. Our room had a leak in the bathroom and they immediately tried to find us a new room. They also granted us preferred services to make up for the leak. We don’t think we will visit that resort again.
Great resort! Very friendly staff! Very clean rooms and grounds. Well done.
Food was terrible in all the restaurants .. the only place that was ok was the grill on the poor deck during lunch .. not recommended at all
enjoyed the location and place, could use more diverse options food wise
One of the best vacations ever! Beautiful property, lots of fun activities, super clean/covid safe, amazing staff/service, and delicious food. We will be back!
loved it here, very nice staff and the food was great
Everything about the resort was disappointing but the food. Everything closes early 11pm. They say it’s cause of COVID but the bar at the hotel next door doesn’t close until 2am. ACs in the rooms are locked at 71 degrees, the in-room TVs are only in Spanish and only one pool is heated. The “free” golf has a $100 cart fee. Also they charge $200 for a massage and pay the staff 2 pesos a minute. But at least they stopped all outdoor volleyball 2 hours before sunset.
My 3rd time here, quality of breakfast food and entertainment is lacking a bit due to COVID but otherwise a beautiful and clean resort to vacation in.
So, we got there on 9/10/2020 and everything was perfect! The facility is nice and well maintained (until you start to look closer). We have stayed at many of the Secrets and Breathless resorts and have always had such a good experience's that we literally only stay and Breathless or Secrets (until now). The food was great, the service was amazing and the ocean was one of the cleanest I've seen. Now to the ugly part: I went to my room around 1:30 am to find ants crawling on my bathroom wall, I didn't think much of it because it was only a couple of them and we have to remember that the hallway is an open out door hallway. Fast forward to 5:30am when I got up to brush my teeth and saw AT LEAST 150-200 ants literally crawling all over my bathroom sink and tooth brush ! I legit could not believe it. What made matters worse is when i took a video of the room and the ants to show the manager she pretty much told me another room wouldn't be available for hours. It was literally my second day there, i felt dirty, i couldn't brush my teeth and now i have a dirty room. I don't know if i'd consider this brand again.
We loved this property very clean and friendly staff the only thing was we got a swimout room and the pool was dirty but other than that everything was perfect
Very nice staff. Clean. Not all restaurants were open at times. Good food.
Great beach and super bowl party. Night time entertainment was a bit weak. Massage at the spa was great but the rest of the spa staff seemed a bit lost
Beautiful property, very good food, excellent service. My only complaint is the sales tactics trying to sell vacation club packages. I'd rather just enjoy my vacation and not continually be bothered about buying something that clearly seems like a scam. Also, having to wait and take golf carts to the restaurants and entertainment was a bit annoying. Other than that it was a fantastic vacation!
loved the pool. spread out so you don't feel like you are sitting on top of people. Had an Ocean vw but more of a pool vw.
Mujeres Beach is within a mile (2 km) of Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive, and other popular attractions like Playa Mujeres Golf Club are within a few miles (5 km). This 424-room, 4.5-star resort welcomes business and leisure travelers with 2 outdoor pools, a private beach, and a golf course.
There are multiple options for onsite dining with 9 restaurants, including Market Cafe, which specializes in international cuisine and serves breakfast and lunch, and Oceana with pleasing ocean views. Savor a meal from the comfort of your room with 24-hour room service, get a quick energy boost at the coffee shop/cafe, and chat with other guests at the free daily manager's reception.
42-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport premium bedding and pillow menus, and bathrooms offer jetted tubs, rainfall showers, hair dryers, and free toiletries. Other amenities include furnished balconies or patios, iPod docks, and sitting areas.
Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive features a private beach, a golf course, and a full-service spa. You can put free valet parking to good use if you drive. Multilingual staff at the 24-hour front desk can assist with luggage storage, concierge services, and securing valuables. Other amenities at this adults-only resort include 2 outdoor pools, a nightclub, and a gym.
The rooms are hot and the resort regulates the temperature to 72 degrees regardless of thermostat setting. If you want to sweat all night; this is the place to go. I will pass. Too many dress code rules to eat dinner on vacation. The swim out rooms have a serious mosquito problem. This area needs to be treated. We went out to the swim out pool and was attacked by mosquitoes. Receiving 5-10 mosquitoes bites within 10 minutes isn't my ideal of an enjoyable vacation. The mosquito bites occurred regardless of being out day or night. I don't recommend this resort and will not be returning.
I didn’t like the dress code at the resort. We came to relax and the men had to have long pants and collared shirts for every restaurant. The A/C was set and we were unable to lower it. The facility charged for the steam room, sauna, etc. We travel extensively and this was a first. Our room had a leak in the bathroom and they immediately tried to find us a new room. They also granted us preferred services to make up for the leak. We don’t think we will visit that resort again.
Dear guest,Thank you for sharing the review of your experience at our all-inclusive and adults-only resort in the Mexican Caribbean. Thank you for your feedback, our main goal is to provide a fantastic experience to all our guests and we work very hard for it. We hope you decide to return later so we can provide you the excellent experience that you deserve.Warm regards,
Great resort! Very friendly staff! Very clean rooms and grounds. Well done.
Dear guest, Thank you so much for sharing the review of your great experience at our all-inclusive and adults-only resort in the Mexican Caribbean thanks to our friendly staff, clean rooms, and beautiful grounds. We hope to have the honor of receiving you again. Warm regards,
Food was terrible in all the restaurants .. the only place that was ok was the grill on the poor deck during lunch .. not recommended at all
Dear guest, Thank you for sharing the review of your experience at our all-inclusive and adults-only resort in the Mexican Caribbean. We are deeply sorry to know that you did not enjoy your experience, our main goal is always to provide a fantastic experience to all our guests. We hope you change your mind and decide to return so we can provide the excellent vacation that you deserve. Warm regards,
enjoyed the location and place, could use more diverse options food wise
Dear guest, Thank you for sharing the review of your great vacation at our all-inclusive and adults-only resort in the Mexican Caribbean, we are very glad to know that you liked our location and good options. We hope to have the honor of receiving you again. Warm regards,
One of the best vacations ever! Beautiful property, lots of fun activities, super clean/covid safe, amazing staff/service, and delicious food. We will be back!
Dear Alison, Thank you for leaving a review of your stay. We are more than glad to know that you spent a great time with us. We hope you can come back very soon. Kind regards,
loved it here, very nice staff and the food was great
Dear Alejandra, Thank you for leaving a review of your stay with us. We are more than glad to know that you enjoyed your time with us. We hope we can have you back in a near future. Kind regards,
Everything about the resort was disappointing but the food. Everything closes early 11pm. They say it’s cause of COVID but the bar at the hotel next door doesn’t close until 2am. ACs in the rooms are locked at 71 degrees, the in-room TVs are only in Spanish and only one pool is heated. The “free” golf has a $100 cart fee. Also they charge $200 for a massage and pay the staff 2 pesos a minute. But at least they stopped all outdoor volleyball 2 hours before sunset.
Dear guest, Thank you for sharing the review of your experience at our adults-only resort in the Mexican Caribbean. We are deeply sorry to know that your experience was nots satisfactory, the feedback of our guests is very important to us and we are always looking the way to improve our service. We are here for anything you need. Warm regards,
My 3rd time here, quality of breakfast food and entertainment is lacking a bit due to COVID but otherwise a beautiful and clean resort to vacation in.
Dear guest, Thank you very much for sharing the review of your third visit to our adults-only resort in the Mexican Caribbean. We appreciate your feedback that help us to improve our service. Thank you so much and we hope to have the honor of receiving you again. Warm regards,
Dear guest,Thank you for sharing the review of your experience at our all-inclusive and adults-only resort in the Mexican Caribbean, we are deeply sorry to know that you did not enjoy your experience our main goal is always to provide a fantastic experience to all our guests. We hope that you please give us another opportunity of receiving you again so we can provide you the excellent vacation that you deserve.Warm regards,