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Recent guest reviews

The staff and food was excellent

Very good

First time to ever go to Cancun and everything anout this place was just amazing and gorgeous.

The best experience ever. I would love to go to visit again.

Fantastic place, rop quality location, would recommend to anyone especially families.

Pretty good!

Great resort, the people really make the difference, everyone is very respectful and always willing to accommodate you while you are there. Will definitely be back!

We loved our one bedroom suite. It was clean and the patio was great for relaxing. Food in the restaurants was above average and tasty! We had an amazing trip!!

It is a beautiful place to hang out and enjoy! The food was wonderful! Our concierge Nancy Pierce was super, so knowledgeable with what she does and very helpful with everything that you go to her for! She has an answer and solution to every questions and concerns that we had! Jose Romero in Garza Blanca was also very knowledgeable, it was so much fun talking to him about the property and everything they have to offer! We had a really enjoyable weekend, very short but sweet! We’ll be back and stay longer!

The property is great! Dining was excellent. Poolside service was the best! The only thing that really could use improvement is the reservation system for dinner. Also, the buffet dinner should be available 7 days a week. If you arrive on a Thursday or Friday, make sure to book your dinner in advance. Nobody told us everything would be booked up.

We had a wonderful stay. The food was excellent (especially the desserts), the whole resort was immaculate, and service was good. After staying at several other all inclusive resorts, my one complaint is that you have to sign a receipt after every meal/drink, which I realize gives you the option to tip if you don’t have cash. We were worried we would get unexpected charges, but we had no extra charges. It was just sort of inconvenient to wait for a check when I know how simple it is to just leave when ready to go. Overall, 5 stars!

This resort is great overall. We have been to 11 all-inclusives and this place had some of the best food. The resort is beautiful and the pools seemed to be heated, which was a first for us in Cancun...nice touch. There are also 4 hotubs around the property, which wad also great. If you are a beach lover though you will want to avoid this resort. The beach was very disappointing (more like lake water....not the beautiful ocean like what we are used to in this part of the world). That being said, we are beach people and still hade a great time.

Es un hotel muy bonito y muy bien mantenido. La comida excelente menos en un restaurant y la gente super agradable y servicial. Definitivamente Merce la pena todo incluido.

It was a great week at Villa del Palma, we got upgrade to a suite, all of the staff are very very nice and professional. Food is excellent at all of the restaurants, it’s out of our expectations. Its a resort perfect for family with kids.

I have stayed at several all inclusive resorts, Villa del Palmar far exceeded any of those properties. The food was fresh and delicious from breakfast to dinner. The staff went above and beyond from Benjamin by the pool to Oscar at the steak house. Everyone was kind! We will be booking another trip or training one of their other resorts. This spot is great for young kids and adults....plenty of room to spread out. My only negatives...the wind made it tough to swim in the ocean and the pool was a bit chilly but no fault to the resort. It was an overall great experience for 2 famies traveling with teens and young adults.

Really good, excellent services, place clean and beautiful only one issue with the Japanese restaurant they took a lot of time to take the orders, server was not nice and food not good.

Clean

4

Carretera a Punta Sam Km. 5.2 Punta Sam QROO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Spa

Villa del Palmar Cancun All Inclusive Beach Resort & Spa places you next to Punta Sam Beach and Punta Sam Ferry Terminal. This 415-room, 4.5-star property has 5 outdoor pools along with a full-service spa and 6 restaurants.


Dining

Enjoy dining at La Casona STK, one of 6 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe.


Rooms

50-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Free minibar items, furnished balconies, and MP3 docks are also available.


Property features

Guests of Villa del Palmar Cancun All Inclusive Beach Resort & Spa have access to a full-service spa, 5 outdoor pools, and a children's pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for USD 50 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and tours or tickets. Other amenities at this all-inclusive property include a gym, 4 spa tubs, and a sauna.

Room options

Two Bedroom Loft

2 King Beds | Sleeps 6

Two Bedroom Penthouse

2 King Beds | Sleeps 6

Two Bedroom Suite Garden View

1 King Bed, 2 Queen Beds and 1 Queen Murphy Bed | Sleeps 6

Three Bedroom Oceanfront

2 King Beds and 2 Queen Beds | Sleeps 8

Guest reviews for Villa del Palmar Cancun All Inclusive Beach Resort & Spa

Everyone (17) Couples (6) Family (19)
5
Family

The staff and food was excellent

By on Sep 26, 2022

Review comment responded on Sep 27, 2022

Dear Lynn,Thank you for taking the time to share your review of your recent stay with us. I am delighted you enjoyed everything from the staff to the rooms and to the overall atmosphere.We cannot wait to welcome you back! Warm regards,Eduardo AlcaldeGeneral ManagerVilla del Palmar Cancún

5
Family

Very good

By on Sep 2, 2022

Review comment responded on Sep 3, 2022

Dear VidadiThank you for taking the time to share your review of your recent stay with us. I am delighted you enjoyed everything from the staff to the rooms and to the overall atmosphere.We cannot wait to welcome you back! Warm regards,Juan Carlos Gonzalez General ManagerVilla del palmar Cancún

5
Partner Couples

First time to ever go to Cancun and everything anout this place was just amazing and gorgeous.

By on Aug 14, 2022

Review comment responded on Aug 15, 2022

Dear Mauro, Thank you for allowing us the opportunity of hosting you at the Villa del palmar Cancún and for taking the time to share your experience with us. I am very pleased to read that you had an unforgettable experience and that our team did a great job taking care of every detail during your stay. Your comments inspire us to continue improving our guests’ satisfaction. It will be an honor for the Villa del palmar Cancún to welcome you back soon and offer you our hospitality. Kind regards, Juan Carlos Gonzalez General Manager Villa del palmar Cancún

5
Family Family with small children Partner Couples

The best experience ever. I would love to go to visit again.

By on Jul 23, 2022

Review comment responded on Jul 23, 2022

Dear Aylisha Thank you for taking the time to share your review of your recent stay with us. I am delighted you enjoyed everything from the staff to the rooms and to the overall atmosphere. We cannot wait to welcome you back! Warm regards, Juan Carlos Gonzalez General Manager Villa del palmar Cancún

5
Family with small children

Fantastic place, rop quality location, would recommend to anyone especially families.

By on Jul 9, 2022

Review comment responded on Jul 14, 2022

Dear Jose, Thank you for taking the time to share your review of your recent stay with us. I am delighted you enjoyed everything from the staff to the rooms and to the overall atmosphere. We cannot wait to welcome you back! Warm regards, Juan Carlos Gonzalez General Manager Villa del palmar Cancún

4
Family Friends

Pretty good!

By on Jul 7, 2022

Review comment responded on Jul 7, 2022

Dear Marina, Thank you for taking the time to share your review of your recent stay with us. I am delighted you enjoyed everything from the staff to the rooms and to the overall atmosphere. We cannot wait to welcome you back! Warm regards, Juan Carlos Gonzalez General Manager Villa del palmar Cancún

4
Everyone

By on Jun 15, 2022

5
Family with small children

Great resort, the people really make the difference, everyone is very respectful and always willing to accommodate you while you are there. Will definitely be back!

By on May 10, 2022

Review comment responded on May 10, 2022

Dear Omar, Thank you for taking the time to share your review of your recent stay with us. I am delighted you enjoyed everything from the staff to the rooms and to the overall atmosphere. We cannot wait to welcome you back! Warm regards, Juan Carlos Gonzalez General Manager Villa del palmar Cancún

5
Family with small children

We loved our one bedroom suite. It was clean and the patio was great for relaxing. Food in the restaurants was above average and tasty! We had an amazing trip!!

By on Apr 26, 2022

Review comment responded on May 1, 2022

Dear Roberta Thank you for allowing us the opportunity of hosting you at the Villa del palmar Cancún and for taking the time to share your experience with us. I am very pleased to read that you had an unforgettable experience and that our team did a great job taking care of every detail during your stay. Your comments inspire us to continue improving our guests’ satisfaction. It will be an honor for the Villa del palmar Cancún to welcome you back soon and offer you our hospitality. Kind regards, Juan Carlos Gonzalez General Manager Villa del palmar Cancún

5
Family

It is a beautiful place to hang out and enjoy! The food was wonderful! Our concierge Nancy Pierce was super, so knowledgeable with what she does and very helpful with everything that you go to her for! She has an answer and solution to every questions and concerns that we had! Jose Romero in Garza Blanca was also very knowledgeable, it was so much fun talking to him about the property and everything they have to offer! We had a really enjoyable weekend, very short but sweet! We’ll be back and stay longer!

By on Apr 19, 2022

Review comment responded on Apr 19, 2022

Dear Anacoreta It is an honor to receive an amazing review from our valued guests and we would like to thank you. We are most delighted to learn that you had a wonderful experience at the Resort and had the opportunity to enjoy all the facilities and services we offered. Also, we have taken a note of your comment and will share it with the team. We thank you on behalf of our team. Best regards, Juan Carlos Gonzalez General Manager Villa del palmar Cancún

Villa del Palmar Cancun All Inclusive Beach Resort & Spa

Carretera a Punta Sam Km. 5.2, Punta Sam, QROO 77400
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