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Recent guest reviews

Clean

4

All the staff were excellent the restaurant staff was amazing the grounds were clean and always being maintained what I liked best was seeing so many different cultures family were all treated amazing. First restaurant we ate at was the Zarma Noe was amazing we asked for him every time there food and atmosphere was amazing. We also had a great time at the italian resturant the food and service was excellent. The Steak houses service was wonderful Richardo Thank You for the great desert Aniversay surprise Saul at the steak hosue you were also great was. Mu family and I visit cancun often this is our new favorite place I have already recommended my friends at work and family who love to travel. The room was also Excellent beautiful and spacious we all loved the Hammock. Perfect Stay.

Great property and good beach, little bit of sea weed but they do their best to keep it maintained!! Food was good but nothing special, margaritas need some work, need better mix would greatly improve them. Overall great place for families with kids !! Don’t get con’d into the time share sales pitch, some people were in there for over 4 hours !

As advertised and room was exactly what it was advertised. The all inclusive deal was great. ALL food and drinks were free unless you ordered a drink or meal over the standard all inclusive deal plan. However that’s your choice. Just sign tickets with zero for tips. Then hand server a 1.00 and treated like a king. Told them wasn’t interested in vip it timeshare deal upon arrival and was left alone. Take the ferry ride to the other island beach was super blue water and clear for miles. Rent the golf cart to get around for 45.00 for the day. Take to shops, beach, ect. VERY NICE!! Last ferry ride back is 7pm. We will be back!! Awesome food however due to Covid the buffet were not open. Just hit the snack bar before dinner/lunch places open. Snack bar has awesome pizza and America foods. Only down fail was not much night life activity or beach on ocean. However very quite and tons of pools and drinking fun. Pools close at 10pm daily.

Beautiful! Poolside service is excellent. My kids enjoyed the kids club program.

I was surprised that despite paying for an all-inclusive, one has to wait for a bill and sign for every item purchased. This takes away from the ease and pleasurable experience of not having to worry about itemized costs that an all-inclusive usually brings.

Good place, kindness staffs, clean environments, delicious food.

Amazing property!! Tons to do onsite & restaurant we’re fantastic! We will definitely visit again.

The resort is very beautiful and has everything you need for a vacation. The staff is friendly and courteous. The resort had evening activities like circus, mexican fiesta, band and evening market. The only thing that was disappointing was the time share presentation.

This resort is simply beautiful! It is amazing the amount of detail that went into it to make it as scenic as it is. I have no complaints in that regard. This was our first stay here. We came to celebrate our sons first birthday. We were blown away by how clean and well maintained the resort is. We were upgraded to a one bedroom suite when we checked in which was great! We enjoyed our stay overrall but do have some concerns. First off, the check in process was horrible for us. We had been up and about traveling since 3am. With a one year old. We arrived at the resort around 11-1130am. We were told that check in wasn’t until 4 and that’s when we would get our room. We asked if it could possibly be ready by a bit sooner seeing as we had an exhausted baby. They said they would look into it. Since that time we went back every hour to see if the room was ready and it wasn’t. We were all exhausted. We came back at 345 and asked if the room was ready and the girl at the front desk was really rude. She said that we still had 25 minutes until 4 and we needed to wait. She also kind of threw it in our face that they upgraded our room for free so why were we complaining? My husband became really upset. They literally didn’t give us the key to the room until EXACTLY 4pm. It was ridiculous. One whole day of our vacation was basically ruined. Also, the buffet could definitely be bigger and the food could be better. Service was just ok. Best were Victor in the bite bar & Armando at Zamas

Beautiful resort, cozy spacious rooms with great view. Excellent housekeeping staff with attention to every detail. Merly at the pool was exceptional - so nice and fun and professional at the same time. She made sure that the whole family had a great time. Loved the Pear mojito!

This is isolated location far from everything but it’s great for family vacation to get some relaxation & tranquility. If you are looking for adult party theme, I will not recommend this resort. The foods are very delicious and on the high end quality. The staffs are very nice polite and attentive. We didn’t get bother much with time share prep. They only called the room once and that’s it. Everything is more than my expectation

Carretera a Punta Sam Km. 5.2 Punta Sam QROO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Spa

Villa del Palmar Cancun All Inclusive Beach Resort & Spa places you next to Punta Sam Beach and Punta Sam Ferry Terminal. This 415-room, 4.5-star property has 5 outdoor pools along with a full-service spa and 6 restaurants.


Dining

Enjoy dining at La Casona STK, one of 6 onsite restaurants. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café.


Rooms

Villa del Palmar Cancun All Inclusive Beach Resort & Spa's 415 individually decorated rooms provide free minibar items, furnished balconies, and MP3 docks. 50-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport premium bedding and pillow menus, and bathrooms offer jetted tubs, hair dryers, and free toiletries. Espresso makers, ceiling fans, and safes are also standard.


Property features

Guests of Villa del Palmar Cancun All Inclusive Beach Resort & Spa have access to a full-service spa, 5 outdoor pools, and a children's pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for USD 50 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this all-inclusive property include 4 spa tubs, a sauna, and free WiFi in public areas.

Room options

Two Bedroom Loft

2 King Beds | Sleeps 6

Two Bedroom Penthouse

2 King Beds | Sleeps 6

Three Bedroom Oceanfront

2 King Beds and 2 Queen Beds | Sleeps 8

Three Bedroom Loft

2 King Beds, 2 Queen Beds and 1 Double Sofa Bed | Sleeps 9

Guest reviews for Villa del Palmar Cancun All Inclusive Beach Resort & Spa

Everyone (15) Couples (3) Family (12)
5
Family with small children

Clean

By on Aug 24, 2021

Review comment responded on Aug 25, 2021

Dear Binh, Thank you for taking the time to share your review of your recent stay with us. I am delighted you enjoyed everything from the staff to the rooms and to the overall atmosphere. We cannot wait to welcome you back! Warm regards, Juan Carlos Gonzalez General Manager Villa del palmar Cancún

4
Family

4

By on Aug 21, 2021

Review comment responded on Aug 21, 2021

Dear Guest Thank you for taking the time to share your review of your recent stay with us. I am delighted you enjoyed everything from the staff to the rooms and to the overall atmosphere. We cannot wait to welcome you back! Warm regards, Juan Carlos Gonzalez General Manager Villa del palmar Cancún

5
Everyone

By on Jul 13, 2021

Review comment responded on Jul 24, 2021

Dear guest, Thank you for providing us the opportunity of hosting you at Villa del Palmar Cancun and for taking the time to share your experience with us. I am pleased to read that you had an unforgettable experience and that our team has done a great job taking care of every detail during your stay. Your comments inspire us to keep making our guests’ satisfaction possible. It will be an honor for Villa del Palmar Cancun to have you back and offer you our sincere hospitality on your next visit. Kind regards, Juan Carlos Gonzalez General Manager Villa del Palmar Cancun

5
Family

All the staff were excellent the restaurant staff was amazing the grounds were clean and always being maintained what I liked best was seeing so many different cultures family were all treated amazing. First restaurant we ate at was the Zarma Noe was amazing we asked for him every time there food and atmosphere was amazing. We also had a great time at the italian resturant the food and service was excellent. The Steak houses service was wonderful Richardo Thank You for the great desert Aniversay surprise Saul at the steak hosue you were also great was. Mu family and I visit cancun often this is our new favorite place I have already recommended my friends at work and family who love to travel. The room was also Excellent beautiful and spacious we all loved the Hammock. Perfect Stay.

By on Jun 22, 2021

Review comment responded on Jun 22, 2021

Dear guest, Thank you for providing us the opportunity of hosting you at Villa del Palmar Cancun and for taking the time to share your experience with us. I am pleased to read that you had an unforgettable experience and that our team has done a great job taking care of every detail during your stay. Your comments inspire us to keep making our guests’ satisfaction possible. It will be an honor for Villa del Palmar Cancun to have you back and offer you our sincere hospitality on your next visit. Kind regards, Juan Carlos Gonzalez General Manager Villa del Palmar Cancun

5
Everyone

By on May 1, 2021

Review comment responded on May 11, 2021

Dear guets, Thank you for providing us the opportunity of hosting you at Villa del Palmar Cancun and for taking the time to share your experience with us. I am pleased to read that you had an unforgettable experience and that our team has done a great job taking care of every detail during your stay. Your comments inspire us to keep making our guests’ satisfaction possible. It will be an honor for Villa del Palmar Cancun to have you back and offer you our sincere hospitality on your next visit. Kind regards, Juan Carlos Gonzalez General Manager Villa del Palmar Cancun

4
Family

Great property and good beach, little bit of sea weed but they do their best to keep it maintained!! Food was good but nothing special, margaritas need some work, need better mix would greatly improve them. Overall great place for families with kids !! Don’t get con’d into the time share sales pitch, some people were in there for over 4 hours !

By on Jan 3, 2021

5
Family Partner Couples Family

As advertised and room was exactly what it was advertised. The all inclusive deal was great. ALL food and drinks were free unless you ordered a drink or meal over the standard all inclusive deal plan. However that’s your choice. Just sign tickets with zero for tips. Then hand server a 1.00 and treated like a king. Told them wasn’t interested in vip it timeshare deal upon arrival and was left alone. Take the ferry ride to the other island beach was super blue water and clear for miles. Rent the golf cart to get around for 45.00 for the day. Take to shops, beach, ect. VERY NICE!! Last ferry ride back is 7pm. We will be back!! Awesome food however due to Covid the buffet were not open. Just hit the snack bar before dinner/lunch places open. Snack bar has awesome pizza and America foods. Only down fail was not much night life activity or beach on ocean. However very quite and tons of pools and drinking fun. Pools close at 10pm daily.

By , from Omaha Nebraska on Sep 7, 2020

5
Family with small children

Beautiful! Poolside service is excellent. My kids enjoyed the kids club program.

By on Aug 19, 2020

4
Partner Couples

I was surprised that despite paying for an all-inclusive, one has to wait for a bill and sign for every item purchased. This takes away from the ease and pleasurable experience of not having to worry about itemized costs that an all-inclusive usually brings.

By on Mar 11, 2020

5
Family Family

Good place, kindness staffs, clean environments, delicious food.

By on Mar 10, 2020

Villa del Palmar Cancun All Inclusive Beach Resort & Spa

Carretera a Punta Sam Km. 5.2, Punta Sam, QROO 77400
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