Hotel Riu Playacar - All Inclusive

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Riu Playacar - All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
Lobby
3 outdoor pools, pool umbrellas, sun loungers
Buffet
Aerial view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Avenida Xaman Ha Manzana Lote, Playa del Carmen, QROO, 77710
  • Place, Playacar Golf Club
    ‪6 min walk‬
  • Place, Playacar Beach
    ‪10 min walk‬
  • Place, Mayan Ruins of Playacar
    ‪13 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Junior Suite (U)

9.8 out of 10
Exceptional
(6 reviews)
  • 517 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room

  • 365 sq ft
  • Sleeps 2

Double Room Superior

  • 312 sq ft
  • Sleeps 4

Double Room

  • 312 sq ft
  • Sleeps 4

Suite Junior

  • 516 sq ft
  • Sleeps 4

Double Room (M)

8.0 out of 10
Very good
(6 reviews)
  • 314 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room (L)

9.6 out of 10
Exceptional
(4 reviews)
  • 314 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Double Room (E)

9.4 out of 10
Exceptional
(3 reviews)
  • 314 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room (No balcony - M)

8.4 out of 10
Very good
(9 reviews)
  • 366 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite Mexico

  • 517 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room (B2C-US)

  • 314 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C)

  • 517 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

Standard Double Room, Ocean View (U)

9.0 out of 10
Wonderful
(16 reviews)
  • 314 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Double Room, Ocean View (B2C-US)

  • 314 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Ocean View (L)

8.0 out of 10
Very good
(1 review)
  • 314 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite (L)

  • 314 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite (C)

  • 314 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room (C)

9.0 out of 10
Wonderful
(17 reviews)
  • 314 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room (B2C-CA)

  • 314 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite (B2C-CA)

  • 314 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Double Room, 2 Bedrooms (U)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Double Room, Connecting Rooms (C)

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms (B2C-CA)

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Double Room, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Standard Double Room ( Kid Free | C)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room (Kids Free | B2C-CA)

  • Sleeps 4
  • 2 Double Beds

Double Room, Connecting Rooms (M)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Ocean View (E)

  • Sleeps 3
  • 1 King Bed

Junior Suite (E)

  • Sleeps 4
  • 1 King Bed

Standard Double Room, Connecting Rooms (E)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Standard Double Room (U)

8.4 out of 10
Very good
(122 reviews)
  • 314 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite Junior

  • 516 sq ft
  • Sleeps 4

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About the neighborhood

Playa del Carmen

Located in Playacar within a short walk of Playacar Beach, Hotel Riu Playacar - All Inclusive is within 2 miles (3 km) of other popular sights such as Playa del Carmen Main Beach. This 396-room, 3.5-star property has 3 outdoor pools along with a full-service spa and 4 restaurants.

What's nearby

  • Piste Cyclable sur Paseo Xaman-Ha - 3 min walk - 0.2 miles
  • Playacar Golf Club - 6 min walk - 0.4 miles
  • Playacar Beach - 10 min walk - 0.5 miles
  • Mayan Ruins of Playacar - 13 min walk - 0.7 miles
  • Quinta Avenida - 3 min drive - 1.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive

Restaurants

  • ‪Viva Wyndham Maya - ‬4 min walk
  • ‪rosa roja - ‬4 min walk
  • ‪Turquesa - ‬4 min walk
  • ‪Sicilia - ‬8 min walk
  • ‪Bar Arrecife - ‬12 min walk

About this property

Hotel Riu Playacar - All Inclusive

Guests of Hotel Riu Playacar - All Inclusive have access to a full-service spa, 3 outdoor pools, and a children's pool. You can take advantage of free parking, along with limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this all-inclusive property include a gym, free WiFi in public areas, and a free kid's club.
Guests can expect free WiFi and 22-inch TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Other amenities include minibars, ceiling fans, and safes. Housekeeping is available on request.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has massage/treatment rooms. Services include massages and manicures and pedicures. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 4 bars/lounges
  • 4 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Anana
  • Jade
  • The Palms
  • Traviata
  • Turquesa

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Playground
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkeling
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room roll-in shower
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 3 floors
  • 9 buildings
  • Art Deco architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Playacar Riu
Riu Playacar
Riu Playacar All Inclusive
Hotel Riu Playacar Riviera Maya/Playa Del Carmen, Mexico
Playacar Hotels
Riu Playacar Hotel Playa Del Carmen
Riu Playacar Mexico
Riu Playacar Playa Del Carmen
Riu Playacar Reviews
Rui Playacar
Riu Playacar All Inclusive Playa del Carmen
Riu Playa Del Carmen
Riu Playacar All Inclusive All-inclusive property
Riu car Inclusive inclusive p

Frequently asked questions

Will I find all-inclusive options at Hotel Riu Playacar - All Inclusive?

Hotel Riu Playacar - All Inclusive is an all-inclusive resort and rates come with all meals. Activities include snorkeling, windsurfing, and kayaking.

How much does it cost to stay at Hotel Riu Playacar - All Inclusive?

As of Apr 2, 2026, prices found for a 1-night stay for 2 adults at Hotel Riu Playacar - All Inclusive on Apr 6, 2026 start from $373, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Hotel Riu Playacar - All Inclusive?

Hotel Riu Playacar - All Inclusive provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

What's there to do around Hotel Riu Playacar - All Inclusive?

This property is situated in Playacar, just steps from Piste Cyclable sur Paseo Xaman-Ha. You'll also find Playa del Carmen Main Beach and Xplor Theme Park within a short drive.

Is parking available on site at Hotel Riu Playacar - All Inclusive?

Yes, uncovered self parking is offered for free at the property. Wheelchair-accessible parking is also available for guests.

Is there a spa at Hotel Riu Playacar - All Inclusive?

Renova Spa is the property's spa and services include mani/pedis and massages.

Does Hotel Riu Playacar - All Inclusive include a casino on the premises?

No, Hotel Riu Playacar - All Inclusive doesn't have a casino.

Will I find an indoor pool at Hotel Riu Playacar - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools.

Is Hotel Riu Playacar - All Inclusive good for couples?

This beachfront property offers plenty of amenities for couples including 4 restaurants, 3 outdoor pools, and a swim-up bar.

Does Hotel Riu Playacar - All Inclusive have a hot tub?

No, there isn't a spa tub at this property.

Does Hotel Riu Playacar - All Inclusive have a restaurant that serves breakfast?

Yes, Hotel Riu Playacar - All Inclusive has 4 restaurants, and serves free buffet breakfast each morning.

Will Hotel Riu Playacar - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Riu Playacar - All Inclusive.

Does Hotel Riu Playacar - All Inclusive have connecting rooms available?

No, there aren't connecting guestrooms at this property.

How far is the airport from Hotel Riu Playacar - All Inclusive?

The closest major airport to Hotel Riu Playacar - All Inclusive is Cozumel Intl. Airport (CZM), which is 20.3 mi away (255 minutes by car).

Are there rooms with balconies that I can book at Hotel Riu Playacar - All Inclusive?

Yes, some guestrooms at this property offer either a balcony and a terrace where guests can enjoy sea views.

Does Hotel Riu Playacar - All Inclusive have a wedding venue?

Take advantage of the wedding venue at Hotel Riu Playacar - All Inclusive if you plan to say "I do" during your trip.

Hotel Riu Playacar - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 609 out of 1000 reviews
Rating 8 - Good. 247 out of 1000 reviews
Rating 6 - Okay. 77 out of 1000 reviews
Rating 4 - Poor. 36 out of 1000 reviews
Rating 2 - Terrible. 31 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Oscar

Stayed 3 nights in Jan 2026

10/10 Excellent

Jordan Clay

Everyone
Stayed 7 nights in Dec 2025

8/10 Good

Frank

Liked: Cleanliness, property conditions & facilities
Room was great, staff were great. Dinners were average at best. Breakfast and lunch options were great.
Stayed 5 nights in Dec 2025

10/10 Excellent

Nina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything is great, this is my 3rd time here and every time is better and before. Great atmosphere, great people, Definitely recommend this Hotel
Stayed 5 nights in Dec 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2025

10/10 Excellent

JESUS, MAPLE

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had a really good stay at Riu Playacar, food was great (both buffet and a la carte restaurants), service was fantastic and everything was really well kept, we have stayed at this resort twice and would not hesitate to do it again.
Stayed 7 nights in Dec 2025

10/10 Excellent

Marco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2025

10/10 Excellent

Ines Viviana

Stayed 2 nights in Dec 2025

10/10 Excellent

Pedro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue I had was the AC in my room was not working well when we arrived. They gave me a new room and solved my issue
Stayed 5 nights in Dec 2025

8/10 Good

ROBERTO

Stayed 5 nights in Dec 2025

10/10 Excellent

Dana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay! Great staff, great beach and facilities. Food was good.
Stayed 5 nights in Dec 2025

10/10 Excellent

John

Stayed 1 night in Dec 2025

8/10 Good

Roland

Stayed 3 nights in Dec 2025

10/10 Excellent

Ana Abel

Stayed 3 nights in Dec 2025

10/10 Excellent

Latif

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendliness, helpful staff, fast check in
Stayed 5 nights in Dec 2025

10/10 Excellent

LALITA DEVI

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a very nice and cozy hotel. Staff were wonderful and always helpful; room and bathroom very clean. We had a very restful vacation.
Stayed 5 nights in Dec 2025

10/10 Excellent

Holly

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025

8/10 Good

Erika

Stayed 7 nights in Dec 2025

8/10 Good

Nicole

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was very clean, although getting refills of our in room bar and new water bottles was spotty. The staff was very friendly, shout out to Mayra at the snack bar who usually worked mornings, She was always so friendly and worked her butt off all by herself a lot of the time. Location is great. Not particularly lively, more geared toward family entertainment... or seniors... but you can walk to the Riu Tequila accross the street and they have a good sports bar and Playa del Carmen is really close. One thing I didn't like was the lighting in the room. Every light is like a flourescent white light, I felt like I was in a hospital or something. If you want to read or relax while your partner is sleeping, bring a little light, cause your bedside one will light up the whole darn room. Some ambient lighting would be nice. And the food. So, I'm a vegan, with some allergies. They have made a nice effort to put little signs on maybe 60% of the food... but they are so wrong hahha. Apparently Shrimp crackers are vegan, pasta with a dairy lable is vegan, chicken salad is vegetarian etc. Luckily I think they have the little icons mostly right, so I ignore the vegan and vegetarian signs and look at the icons. Oh, this vegan item as pork in it. Duly noted lol. I also wish they enforced the "where kids can go" rule better, kind of annyoing to not get a seat at the swim up bar cause a bunch of kids are sitting in front of the "Adults only" sign.
Stayed 9 nights in Dec 2025

10/10 Excellent

Hector Andres Espinosa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean room. They cleaned my room every single day. They are very kind and washrooms and all are very cleaned as well
Stayed 14 nights in Dec 2025

10/10 Excellent

Ivan Moises

Stayed 4 nights in Dec 2025

10/10 Excellent

Roman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big fan of Riu chain. Going back year after year. Great resorts, good food and service. Highly recommended. 👍👍
Stayed 7 nights in Dec 2025

10/10 Excellent

Ahsaki

Stayed 7 nights in Dec 2025

6/10 Okay

Diane Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was really nice. Didn't care for the queen beds put together for a king so it's hard to sleep and no elevator had to climb a lot of stairs every day.
Stayed 6 nights in Dec 2025

10/10 Excellent

Savannah

Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely stay here again.
Stayed 7 nights in Dec 2025

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