Hotel Riu Playacar - All Inclusive

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Riu Playacar - All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
Lobby
Aerial view
Buffet
3 outdoor pools, pool umbrellas, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Avenida Xaman Ha Manzana Lote, Playa del Carmen, QROO, 77710
  • Place, Piste Cyclable sur Paseo Xaman-Ha
    ‪3 min walk‬
  • Place, Playacar Golf Club
    ‪8 min walk‬
  • Place, Playacar Beach
    ‪10 min walk‬

Room options

Junior Suite (U)

9.8 out of 10
Exceptional
(6 reviews)
  • 517 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Double Room

  • 365 sq ft
  • Sleeps 2
  • Free WiFi

Double Room Superior

  • 312 sq ft
  • Sleeps 4
  • Free WiFi

Double Room

  • 312 sq ft
  • Sleeps 4
  • Free WiFi

Suite Junior

  • 516 sq ft
  • Sleeps 4
  • Free WiFi

Double Room (M)

8.0 out of 10
Very good
(6 reviews)
  • 314 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Standard Double Room (L)

9.6 out of 10
Exceptional
(4 reviews)
  • 314 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Standard Double Room (E)

9.4 out of 10
Exceptional
(3 reviews)
  • 314 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Double Room (No balcony - M)

8.4 out of 10
Very good
(9 reviews)
  • 366 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Junior Suite Mexico

  • 517 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Standard Double Room (B2C-US)

  • 314 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite (B2C)

  • 517 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Standard Double Room, Ocean View (U)

9.0 out of 10
Wonderful
(16 reviews)
  • 314 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Standard Double Room, Ocean View (B2C-US)

  • 314 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Standard Double Room, Ocean View (L)

8.0 out of 10
Very good
(1 review)
  • 314 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Junior Suite (L)

  • 314 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Junior Suite (C)

  • 314 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Standard Double Room (C)

9.0 out of 10
Wonderful
(17 reviews)
  • 314 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Standard Double Room (B2C-CA)

  • 314 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Junior Suite (B2C-CA)

  • 314 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Double Room, 2 Bedrooms (U)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Double Room, Connecting Rooms (C)

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Double Room, Connecting Rooms (B2C-CA)

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Double Room, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Standard Double Room, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Standard Double Room ( Kid Free | C)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Standard Double Room (Kids Free | B2C-CA)

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Double Room, Connecting Rooms (M)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Standard Double Room, Ocean View (E)

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Junior Suite (E)

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Standard Double Room, Connecting Rooms (E)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Standard Double Room (U)

8.4 out of 10
Very good
(127 reviews)
  • 314 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Suite Junior

  • 516 sq ft
  • Sleeps 4
  • Free WiFi

You may also like

About the neighborhood

Playa del Carmen

Located in Playacar within a short walk of Playacar Beach, Hotel Riu Playacar - All Inclusive is within 2 miles (3 km) of other popular sights such as Playa del Carmen Main Beach. This 396-room, 3.5-star property has 3 outdoor pools along with a full-service spa and 4 restaurants.

What's nearby

  • Piste Cyclable sur Paseo Xaman-Ha - 3 min walk - 0.2 miles
  • Playacar Golf Club - 8 min walk - 0.5 miles
  • Playacar Beach - 10 min walk - 0.5 miles
  • Mayan Ruins of Playacar - 13 min walk - 0.7 miles
  • Quinta Avenida - 5 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive

Restaurants

  • ‪rosa roja - ‬4 min walk
  • ‪Viva Wyndham Maya - ‬4 min walk
  • ‪Turquesa - ‬4 min walk
  • ‪Occidental Allegro - ‬4 min walk
  • ‪pepe’s food tequila - ‬20 min walk

About this property

Hotel Riu Playacar - All Inclusive

Guests of Hotel Riu Playacar - All Inclusive have access to a full-service spa, 3 outdoor pools, and a children's pool. You can take advantage of free parking, along with limo/town car service. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this all-inclusive property include a gym, free WiFi in public areas, and a free kid's club.
Guests can expect free WiFi and 22-inch TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Other amenities include minibars, ceiling fans, and safes. Housekeeping is available on request.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has massage/treatment rooms. Services include massages and manicures and pedicures. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 4 bars/lounges
  • 4 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Anana
  • Jade
  • The Palms
  • Traviata
  • Turquesa

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Playground
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkeling
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room roll-in shower
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 3 floors
  • 9 buildings
  • Art Deco architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Playacar Riu

Riu Playacar

Riu Playacar All Inclusive

Hotel Riu Playacar Riviera Maya/Playa Del Carmen, Mexico

Playacar Hotels

Riu Playacar Hotel Playa Del Carmen

Riu Playacar Mexico

Riu Playacar Playa Del Carmen

Riu Playacar Reviews

Rui Playacar

Riu Playacar All Inclusive Playa del Carmen

Riu Playa Del Carmen

Riu Playacar All Inclusive All-inclusive property

Riu car Inclusive inclusive p

Frequently asked questions

Will I find all-inclusive options at Hotel Riu Playacar - All Inclusive?

Hotel Riu Playacar - All Inclusive is an all-inclusive resort and rates come with all meals. Activities include snorkeling, windsurfing, and kayaking.

How much does it cost to stay at Hotel Riu Playacar - All Inclusive?

As of May 17, 2026, prices found for a 1-night stay for 2 adults at Hotel Riu Playacar - All Inclusive on May 31, 2026 start from $261, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Hotel Riu Playacar - All Inclusive?

Hotel Riu Playacar - All Inclusive provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

What's there to do around Hotel Riu Playacar - All Inclusive?

This property is situated in Playacar, just steps from Piste Cyclable sur Paseo Xaman-Ha. You'll also find Playa del Carmen Main Beach and Playacar Beach within a short drive.

Is parking available on site at Hotel Riu Playacar - All Inclusive?

Yes, uncovered self parking is offered for free at the property. Wheelchair-accessible parking is also available for guests.

Is there a spa at Hotel Riu Playacar - All Inclusive?

Renova Spa is the property's spa and services include massages and mani/pedis.

Does Hotel Riu Playacar - All Inclusive include a casino on the premises?

No, Hotel Riu Playacar - All Inclusive doesn't have a casino.

Will I find an indoor pool at Hotel Riu Playacar - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools.

Is Hotel Riu Playacar - All Inclusive good for couples?

This beachfront property offers plenty of amenities for couples including 4 restaurants, 3 outdoor pools, and a swim-up bar.

Does Hotel Riu Playacar - All Inclusive have a hot tub?

No, there isn't a spa tub at this property.

Does Hotel Riu Playacar - All Inclusive have a restaurant that serves breakfast?

Yes, Hotel Riu Playacar - All Inclusive has 4 restaurants, and serves free buffet breakfast each morning.

Will Hotel Riu Playacar - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Riu Playacar - All Inclusive.

Does Hotel Riu Playacar - All Inclusive have connecting rooms available?

No, there aren't connecting guestrooms at this property.

How far is the airport from Hotel Riu Playacar - All Inclusive?

The closest major airport to Hotel Riu Playacar - All Inclusive is Cozumel Intl. Airport (CZM), which is 20.3 mi away (255 minutes by car).

Are there rooms with balconies that I can book at Hotel Riu Playacar - All Inclusive?

Yes, some guestrooms at this property offer either a balcony and a terrace where guests can enjoy sea views.

Does Hotel Riu Playacar - All Inclusive have a wedding venue?

Take advantage of the wedding venue at Hotel Riu Playacar - All Inclusive if you plan to say "I do" during your trip.

Hotel Riu Playacar - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 612 out of 1003 reviews
Rating 8 - Good. 248 out of 1003 reviews
Rating 6 - Okay. 79 out of 1003 reviews
Rating 4 - Poor. 34 out of 1003 reviews
Rating 2 - Terrible. 30 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Miriam

Stayed 7 nights in Mar 2026

10/10 Excellent

Paula

Stayed 7 nights in Mar 2026

8/10 Good

ALEXANDR

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location, beautiful and spacious beach. A bit of seaweed by the water, but that didn’t bother us. Great staff. Room was close to the amphitheater, extremely loud. Be aware, you won’t sleep until 11pm. Good food, especially dinner at Jade. Great for all ages, no weird naked people. We felt safe at all times. It’s about 40 minute walk to all the tourist shopping.
Stayed 5 nights in Feb 2026

10/10 Excellent

Tanya

Liked: Cleanliness, property conditions & facilities
Very clean and fresh smelling
Stayed 5 nights in Feb 2026

10/10 Excellent

Alyssa Marie

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
great service
Stayed 4 nights in Feb 2026

10/10 Excellent

Allen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were very pleased with Riu Playacar. The room was immaculate and tended to every day by conscientious staff. Food was plentiful and delicious and appreciated the varied menus. Always something to do for everyone. Common areas were fastidiously looked after. We are definitely planning on coming back next year.
Stayed 7 nights in Jan 2026

10/10 Excellent

Lori

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, large and bed was comfortable.
Stayed 7 nights in Jan 2026

8/10 Good

Edin

Traveled with family
Liked: Cleanliness
Room was clean and the staff was nice, people at the bar was not that nice first day but they also improved later.
Stayed 7 nights in Jan 2026

10/10 Excellent

Vito

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spotless room. Renovated. Staff were very friendly. Buffet restaurant excellent variety. Steak house was the best.
Stayed 7 nights in Jan 2026

10/10 Excellent

Diane

Liked: Cleanliness, amenities, property conditions & facilities
Room was always spotless, very pleasant an welcoming
Stayed 9 nights in Jan 2026

10/10 Excellent

Javier

Liked: Cleanliness, amenities, property conditions & facilities
Clean room staff amenities
Stayed 4 nights in Jan 2026

10/10 Excellent

Krystal, Twin Falls

Liked: Cleanliness, amenities, property conditions & facilities
We were a party of 10 and first time at Riu Playacar. We were given the rooms we chose on Expedia when we made our reservations, building 7 with ocean views. And the view was gorgeous! Our rooms were very clean as well as the whole resort. The staff was very friendly and helpful. Food was good for a resort.

10/10 Excellent

Oscar

Stayed 3 nights in Jan 2026

10/10 Excellent

Debbie

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were very clean, staff was always pleasant, any requests that we made were fullfilled quickly. There was something going on everyday. The food was descent for resort food. We loved the steak house!
Stayed 8 nights in Jan 2026

10/10 Excellent

Bud, Twin Falls

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
All around great experience. Staff is amazing, resort clean and activities available are fun. Enjoyed our stay! Highly recommend!
Stayed 8 nights in Jan 2026

10/10 Excellent

Honey, Lawrenceville

Liked: Cleanliness
Great staff, very nice Property overall, food can be better but we are not picky eaters, we can eat anything, drinks are all great, My kids love the beach and pool, Great music, i had a Great Birthday week.Lots of activities and events❤️
Stayed 5 nights in Jan 2026

10/10 Excellent

Shannon Marie

Staff was amazing. Very clean. Organized. Great a sctivities
Stayed 7 nights in Jan 2026

10/10 Excellent

Monica

Stayed 2 nights in Jan 2026

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Awesome stay and excellent food all around.
Stayed 5 nights in Jan 2026

10/10 Excellent

Sarah

Stayed 7 nights in Dec 2025

10/10 Excellent

Melania

Stayed 6 nights in Jan 2026

10/10 Excellent

Nirvana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is quite small but it doesn’t feel small because there’s always something to do. Staff were super friendly and helpful. Breakfast was delicious, especially the days they had papaya. Everything was clean for the most part. I saw the staff cleaning the walkways early mornings. The only thing that didn’t seem too clean was the coffee area in the breakfast/dining hall. I saw a couple of small roaches or insects that looked like roaches in that area. It didn’t turn me off from getting coffee but something to note.
Stayed 3 nights in Jan 2026

10/10 Excellent

Jordan Clay

Everyone
Stayed 7 nights in Dec 2025

10/10 Excellent

Pier Silvio

Stayed 5 nights in Jan 2026

10/10 Excellent

achamma, Flower Mound

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Every thing was great. Staff was excellent
Stayed 5 nights in Dec 2025

Hotels