Hotel Riu Playacar - All Inclusive

3.5 star property
Family fun on the beach, with 3 outdoor pools, near Playacar Golf Club

Choose dates to view prices

Photo gallery for Hotel Riu Playacar - All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
22-inch TV with satellite channels
Garden
Aerial view
Minibar, in-room safe, laptop workspace, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar

Explore the area

Map
Avenida Xaman Ha Manzana Lote, Playa del Carmen, QROO, 77710
  • Playacar Beach
    ‪13 min walk‬
  • Playacar Golf Club
    ‪2 min drive‬
  • Xcaret Eco Theme Park
    ‪14 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪255 min drive‬

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Room options

Standard Double Room (B2C-US)

  • 314 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Ocean View (L)

  • 314 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite (L)

  • 314 sq ft
  • Sleeps 4
  • 1 King Bed

Double Room (No balcony - M)

  • 366 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Double Room (E)

  • 314 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Ocean View (B2C-US)

  • 314 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Standard Double Room (U)

  • 314 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms (U)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Double Room (M)

  • 314 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room (B2C-CA)

  • 314 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Suite (B2C)

  • 517 sq ft
  • Sleeps 4
  • 2 Twin Beds

Junior Suite (B2C-CA)

  • 314 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Suite Mexico

  • 517 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Double Room, Connecting Rooms (B2C-CA)

  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Junior Suite (U)

  • 517 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room (L)

  • 314 sq ft
  • Sleeps 4
  • 2 Double Beds

Double Room, Connecting Rooms (C)

  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Connecting Rooms (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Standard Double Room (C)

  • 314 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Ocean View (U)

  • 314 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite (C)

  • 314 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite Junior

  • Sleeps 4
  • 2 Full Bed(s)

Double Room Superior

  • Sleeps 4
  • 2 Full Bed(s)

Suite Junior

  • Sleeps 4
  • 2 Full Bed(s)

Double Room Standard

  • Sleeps 4
  • 1 Full Bed(s)

Double Room

  • Sleeps 4
  • 2 Full Bed(s)

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About the neighborhood

Playa del Carmen

Located in Playacar within a short walk of Playacar Beach, Hotel Riu Playacar - All Inclusive is within 2 miles (3 km) of other popular sights such as Quinta Avenida. This 396-room, 3.5-star property has 3 outdoor pools along with a full-service spa and 4 restaurants.

What's nearby

  • Playacar Beach - 13 min walk - 0.7 miles
  • Playacar Golf Club - 2 min drive - 0.5 miles
  • Quinta Avenida - 5 min drive - 1.5 miles
  • Playa del Carmen Maritime Terminal - 5 min drive - 1.6 miles
  • Xcaret Eco Theme Park - 14 min drive - 5.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive

Restaurants

  • ‪Rosa Roja - ‬4 min walk
  • ‪RIU Yucatan - ‬6 min walk
  • ‪Occidental Allegro - ‬4 min walk
  • ‪Pool Bar - ‬4 min walk
  • ‪Miyagi - ‬5 min walk

About this property

Hotel Riu Playacar - All Inclusive

Family fun on the beach, with 3 outdoor pools, near Playacar Golf Club
Guests of Hotel Riu Playacar - All Inclusive have access to a full-service spa, 3 outdoor pools, and a children's pool. You can take advantage of free parking, along with limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this all-inclusive property include a gym, free WiFi in public areas, and a free kid's club.
Guests can expect free WiFi and 22-inch TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Other amenities include minibars, ceiling fans, and safes. Housekeeping is available on request.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has massage/treatment rooms. Services include massages and manicures and pedicures. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 4 bars/lounges
  • 4 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Anana
  • Jade
  • The Palms
  • Traviata
  • Turquesa

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Playground
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkeling
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room roll-in shower
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 3 floors
  • 9 buildings
  • Art Deco architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 56.57 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Playacar Riu
Riu Playacar
Riu Playacar All Inclusive
Hotel Riu Playacar Riviera Maya/Playa Del Carmen, Mexico
Playacar Hotels
Riu Playacar Hotel Playa Del Carmen
Riu Playacar Mexico
Riu Playacar Playa Del Carmen
Riu Playacar Reviews
Rui Playacar
Riu Playacar All Inclusive Playa del Carmen
Riu Playa Del Carmen
Riu Playacar All Inclusive All-inclusive property
Riu car Inclusive inclusive p

Frequently asked questions

Will I find all-inclusive options at Hotel Riu Playacar - All Inclusive?

Hotel Riu Playacar - All Inclusive is an all-inclusive resort and rates come with all meals. Activities include snorkeling, windsurfing, and kayaking.

Are free cancellation options available at Hotel Riu Playacar - All Inclusive?

Hotel Riu Playacar - All Inclusive provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

What's there to do around Hotel Riu Playacar - All Inclusive?

This property is situated in Playacar, just steps from Piste Cyclable sur Paseo Xaman-Ha. You'll also find Quinta Avenida and Playa del Carmen Main Beach within a short drive.

Is parking available on site at Hotel Riu Playacar - All Inclusive?

Yes, uncovered self parking is offered for free at the all-inclusive property. Accessible parking is also available for guests.

Is there a spa at Hotel Riu Playacar - All Inclusive?

Renova Spa is the property's spa and services include mani/pedis and massages.

Does Hotel Riu Playacar - All Inclusive include a casino on the premises?

No, Hotel Riu Playacar - All Inclusive doesn't have a casino.

Will I find an indoor pool at Hotel Riu Playacar - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools.

Is Hotel Riu Playacar - All Inclusive a good place to stay for couples?

This beachfront all-inclusive property offers plenty of amenities for couples including 3 outdoor pools, a poolside bar, and a poolside restaurant.

Does Hotel Riu Playacar - All Inclusive have a hot tub?

No, there isn't a spa tub at this all-inclusive property.

Does Hotel Riu Playacar - All Inclusive have a restaurant that serves breakfast?

Yes, Hotel Riu Playacar - All Inclusive has 4 restaurants, and serves free buffet breakfast each morning.

Will Hotel Riu Playacar - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Riu Playacar - All Inclusive.

Are there connecting rooms at Hotel Riu Playacar - All Inclusive?

No, this all-inclusive property doesn't feature connecting guestrooms.

How far is the airport from Hotel Riu Playacar - All Inclusive?

The closest major airport to Hotel Riu Playacar - All Inclusive is Cozumel Intl. Airport (CZM), which is 20.3 mi away (255 minutes by car).

Are there rooms with balconies that I can book at Hotel Riu Playacar - All Inclusive?

Yes, some guestrooms at Hotel Riu Playacar - All Inclusive offer a balcony.

Does Hotel Riu Playacar - All Inclusive have a wedding venue?

Take advantage of the wedding venue at Hotel Riu Playacar - All Inclusive if you plan to say "I do" during your trip.

Hotel Riu Playacar - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 586 out of 1008 reviews
Rating 8 - Good. 264 out of 1008 reviews
Rating 6 - Okay. 86 out of 1008 reviews
Rating 4 - Poor. 46 out of 1008 reviews
Rating 2 - Terrible. 26 out of 1008 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

EMIL

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were excellent
Stayed 7 nights in Feb 2025

10/10 Excellent

David, punxsutawney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

8/10 Good

Taia Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

8/10 Good

Edin

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice stay, enjoyed there for 8days! First time in MX, have to admit it surprised me positively!
Stayed 7 nights in Feb 2025

6/10 Okay

Yolanda

Traveled with family
Liked: Property conditions & facilities
Drinks are extremely watered down like guacamole had a peel from the avocado very disappointing. Not all staff was friendly.
Stayed 6 nights in Feb 2025

8/10 Good

Madison Lou

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the monkey that ate breakfast at the buffet.
Stayed 3 nights in Feb 2025

8/10 Good

Steven Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay. Room great. Had a great server at breakfast and lunch, Her name is Naty. She was fantastic. If there was anything I would say need improvement it would be the food.
Stayed 10 nights in Feb 2025

10/10 Excellent

Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was are 3rd year in RIU Playacar. We love it and will be back next year. The staff is awesome.
Stayed 18 nights in Jan 2025

8/10 Good

Michelle Renee

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The property seems to be average. We never had a problem with the room service. She always had our room very clean. The ice machine worked one day while we were there. They weren’t able to get it fixed after that. The beach is beautiful and they do an awesome job with keeping it clean. The servers were awesome in bring drinks down to the beach even without asking. We found the food at the Yucatán was better. I’m not saying the food was bad but average. They put on a party at the Tequila which was a lot of fun. I only wish I would’ve brought white clothing to where to it. Overall our vacation was very relaxing and enjoyed our time there.
Stayed 7 nights in Feb 2025

10/10 Excellent

ANDY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, All inclusive, and great location
Stayed 3 nights in Feb 2025

8/10 Good

Kaylee Michelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a gated community. Nice area and felt safe.
Stayed 6 nights in Feb 2025

8/10 Good

Marie Alene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is generally pretty good. The beach is beautiful. The room is very nice and clean. The food was not great. Food was reheated and ended up getting very dry.
Stayed 8 nights in Jan 2025

8/10 Good

Cora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

8/10 Good

ANDRES

Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 5 nights in Feb 2025

6/10 Okay

Jolanta

Liked: Cleanliness, staff & service
This is one of the cheapest Riu properties in Playacar. We love the location and the staff, the food is really bad and the alcohols are cheap but we don’t come here to eat… The beach is nice! Staying here you can also access Riu Tequila that has a fun 24h sports bar and a night club that is open from 11pm-3am. We love the walkability of this property. It only takes about 30 min to walk to downtown Playa…
Stayed 8 nights in Jan 2025

10/10 Excellent

randall

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Our room didn’t have any sort of balcony. That was disappointing. Burgers by the pool weren’t that great but all the other food was excellent! We had a great time.
Stayed 5 nights in Jan 2025

10/10 Excellent

Audtey

Traveled with partner
Liked: Property conditions & facilities
The staff are friendly and helpful. The food is great.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jesus

Stayed 4 nights in Jan 2025

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and fun staff
Stayed 7 nights in Jan 2025

10/10 Excellent

Juanita M

Traveled with family
Liked: Amenities
Great place!! Friendly service
Stayed 7 nights in Jan 2025

8/10 Good

Georgia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great property except for the overall entertainment team. No music at the pool or fun classes At all. It was mostly quiet. If you want to relax and have relaxing quiet time this is absolutely the place. Great facility and food pretty decent as well!
Stayed 5 nights in Jan 2025

10/10 Excellent

Roberto

Stayed 7 nights in Jan 2025

10/10 Excellent

Jennifer Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time! The staff were all super friendly and the food was excellent! We cannot wait to go back.
Stayed 4 nights in Jan 2025

10/10 Excellent

PEDRO ANTONIO BELFIORE DE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025