Fiesta Americana Condesa Cancun All Inclusive

4.5 star property
Luxury property on the beach, with 2 outdoor pools
VIP Access

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Photo gallery for Fiesta Americana Condesa Cancun All Inclusive

2 outdoor pools, pool umbrellas, sun loungers
Premium Room, 2 Double Beds (with Plunge Pool) | Premium bedding, down comforters, pillowtop beds, minibar
9 restaurants, breakfast, lunch, dinner served; international cuisine
Buffet
9 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

View in a map
Blvd. Kukulkan km 16.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Aquaworld
    ‪3 min walk‬
  • Place, Delfines Beach
    ‪3 min drive‬
  • Place, La Isla Shopping Mall
    ‪5 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

2 Bedroom Master Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 1227 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

Premium Room, 1 King Bed (Fiesta Club, Ocean Front)

  • 387 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Double Beds (Fiesta Club, Ocean Front)

8.0 out of 10
Very good
(2 reviews)
  • 387 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed, Non Smoking, Oceanfront

8.0 out of 10
Very good
(18 reviews)
  • 387 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking, Sunset View

9.0 out of 10
Wonderful
(30 reviews)
  • 387 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking, Garden View

8.6 out of 10
Excellent
(111 reviews)
  • 387 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Double Beds, Non Smoking, Ocean View

8.8 out of 10
Excellent
(43 reviews)
  • 385 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds, Non Smoking, Oceanfront

8.4 out of 10
Very good
(39 reviews)
  • 387 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds, Non Smoking, Sunset View

8.2 out of 10
Very good
(35 reviews)
  • 387 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds, Non Smoking, Garden View

8.2 out of 10
Very good
(122 reviews)
  • 387 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds (with Plunge Pool)

8.8 out of 10
Excellent
(12 reviews)
  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed (with Plunge Pool)

8.2 out of 10
Very good
(22 reviews)
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Double Beds (Fiesta Club - Sunset View)

8.0 out of 10
Very good
(7 reviews)
  • 387 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed (Fiesta Club - Sunset View)

8.6 out of 10
Excellent
(4 reviews)
  • 386 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds (Serenity Ocean Front)

  • 387 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Family Suite

  • 839 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Ocean View (Serenity)

  • 386 sq ft
  • Partial sea view
  • Sleeps 3
  • 2 Double Beds

Suite (Serenity - Ocean Front)

  • 839 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

Premium Suite, 1 King Bed, Non Smoking (Master)

8.4 out of 10
Very good
(9 reviews)
  • 839 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking, Ocean View

8.8 out of 10
Excellent
(62 reviews)
  • 387 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Cancun

Located in Zona Hotelera within a 5-minute walk of Aquaworld, Fiesta Americana Condesa Cancun All Inclusive is within 2 miles (3 km) of other popular sights like Kukulcan Plaza Shopping Mall. This 507-room, 4.5-star property has 2 outdoor pools along with a full-service spa and 9 restaurants.

What's nearby

  • Aquaworld - 3 min walk - 0.2 miles
  • Iberostar Cancun Golf Course - 16 min walk - 0.9 miles
  • Kukulcan Plaza Shopping Mall - 3 min drive - 1.8 miles
  • Delfines Beach - 3 min drive - 2.0 miles
  • La Isla Shopping Mall - 5 min drive - 2.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 16 min drive

Restaurants

  • ‪Tatish Restaurant - ‬3 min walk
  • ‪Coyote Loco - ‬4 min walk
  • ‪La Placita - ‬5 min walk
  • ‪Hacienda Sarape - ‬5 min walk
  • ‪McDonald's - ‬6 min walk

About this property

Fiesta Americana Condesa Cancun All Inclusive

Luxury property on the beach, with 2 outdoor pools
Guests of Fiesta Americana Condesa Cancun All Inclusive have access to a full-service spa, 2 outdoor pools, and karaoke. Free parking is available if you drive. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this all-inclusive property include a children's pool, a gym, and free WiFi in public areas.
55-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer free toiletries. Other amenities include minibars, free local calls, and laptop-compatible safes. Change of towels is available on request.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Miiluma Spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • 3 poolside bars
  • 4 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Brasa by the Sea
  • El Mexicano
  • Rosato
  • San Telmo $
  • The Market

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Bingo
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Karaoke
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • Lifeguards on site
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • Conference center (21,600 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (59 inch wide door)
  • Front entrance ramp
  • Low-height electrical outlets in bathroom
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 buildings
  • 8 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1989
  • Colonial architecture
  • Communal living room
  • Lifeguards
  • Reception hall
  • Renovated entire property - December 2019
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 89 per pet, per night
  • Dogs only
  • 2 total (22 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 4 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 4.31 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 89 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun Condesa Fiesta Americana
Cancun Fiesta Americana Condesa
Fiesta All Inclusive Cancun
Fiesta Americana Condesa
Fiesta Americana Condesa All Inclusive
Fiesta Americana Condesa All Inclusive Cancun
Fiesta Americana Condesa Cancun
Fiesta Americana Condesa Cancun All Inclusive
Fiesta Condesa
Fiesta Condesa Americana All Inclusive
Fiesta Americana Cancun
Fiesta Americana Condesa Cancun All Inclusive Hotel Cancun
Fiesta Americana Condessa Cancun
Fiesta Americana Condesa All Inclusive All-inclusive property
Fiesta Americana Condessa Cancun
Fiesta Americana Cancun
Fiesta Americana Condesa All Inclusive Hotel
Fiesta Americana Condesa Cancun All Inclusive
Fiesta Americana Condesa All Inclusive
Hotel Fiesta Americana Condesa Cancun - All Inclusive Cancun
Hotel Fiesta Americana Condesa Cancun - All Inclusive
Fiesta Americana Condesa Cancun All Inclusive Hotel
Cancun Fiesta Americana Condesa Cancun - All Inclusive Hotel
Fiesta Americana Condesa Cancun - All Inclusive Cancun
Fiesta Americana Condesa Cancun All Inclusive Cancun

Frequently asked questions

Can I book all-inclusive options at Fiesta Americana Condesa Cancun All Inclusive?

Fiesta Americana Condesa Cancun All Inclusive is an all-inclusive resort and rates come with all meals. Activities include volleyball, language classes, and water fitness classes.

How much does it cost to stay at Fiesta Americana Condesa Cancun All Inclusive?

As of Sep 29, 2025, prices found for a 1-night stay for 2 adults at Fiesta Americana Condesa Cancun All Inclusive on Sep 30, 2025 start from $258.39, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Fiesta Americana Condesa Cancun All Inclusive?

Fiesta Americana Condesa Cancun All Inclusive offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

What's there to see close to Fiesta Americana Condesa Cancun All Inclusive?

This property is situated in Zona Hotelera, just steps from Aquaworld, and within a 10-minute walk of Oasis Arena and San Miguelito. You'll also find La Isla Shopping Mall and Iberostar Cancun Golf Course within a short drive.

Will I be able to park at Fiesta Americana Condesa Cancun All Inclusive?

Yes, self parking is offered for free at the all-inclusive property. Though parking is limited, accessible parking and electric car charging are also available.

Is there a spa available at Fiesta Americana Condesa Cancun All Inclusive?

Miiluma Spa is the property's spa and services include Swedish massages, deep-tissue massages, reflexology, and body wraps.

Does Fiesta Americana Condesa Cancun All Inclusive feature a casino?

No, Fiesta Americana Condesa Cancun All Inclusive doesn't have a casino.

Is there an indoor pool at Fiesta Americana Condesa Cancun All Inclusive?

No, this property doesn't have an indoor pool; however, there are 2 outdoor pools.

What do couples enjoy most about Fiesta Americana Condesa Cancun All Inclusive?

This beachfront all-inclusive property offers many amenities for couples such as 2 outdoor pools and 3 poolside bars with some guestrooms featuring private pools.

Are there hot tubs at Fiesta Americana Condesa Cancun All Inclusive?

Yes, this all-inclusive property has a spa tub.

Does Fiesta Americana Condesa Cancun All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Fiesta Americana Condesa Cancun All Inclusive has 9 restaurants, and serves breakfast for a surcharge.

Does Fiesta Americana Condesa Cancun All Inclusive allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Fiesta Americana Condesa Cancun All Inclusive for a fee of USD 89 per pet, per night. The property also provides food and water bowls.

Does Fiesta Americana Condesa Cancun All Inclusive have connecting rooms?

No, there aren't connecting guestrooms at this all-inclusive property.

How far is the airport from Fiesta Americana Condesa Cancun All Inclusive?

The closest major airport to Fiesta Americana Condesa Cancun All Inclusive is Cancun Intl. Airport (CUN), which is 10.2 mi away (16 minutes by car).

Are there rooms with balconies that I can book at Fiesta Americana Condesa Cancun All Inclusive?

Yes, some guestrooms at this all-inclusive property offer either a furnished balcony or a deck where guests can enjoy ocean or garden views.

Does Fiesta Americana Condesa Cancun All Inclusive have a wedding venue on site?

There are wedding services available at Fiesta Americana Condesa Cancun All Inclusive if that's in your vacation plans.

Reviews

Fiesta Americana Condesa Cancun All Inclusive Reviews

8.8

Excellent

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 2425 out of 3892 reviews
Rating 8 - Good. 832 out of 3892 reviews
Rating 6 - Okay. 345 out of 3892 reviews
Rating 4 - Poor. 152 out of 3892 reviews
Rating 2 - Terrible. 138 out of 3892 reviews

Reviews

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service
The food was kinda low rent . . .
Stayed 2 nights in Aug 2025

10/10 Excellent

Nuria

Liked: Property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Adrian

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 10 nights in Jun 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great Food and friendly staff. This is our third time back at fiesta Americana Condessa, and would recommend to anyone.
Stayed 6 nights in Jun 2025

10/10 Excellent

Devon Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the third resort I've been to in Cancun and it was hands down the best.
Stayed 4 nights in Jun 2025

10/10 Excellent

Rebecca

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service, Eladio was always making sure we received the service. Thank you. We definitely be back next year.
Stayed 6 nights in Jun 2025

10/10 Excellent

Gaurav

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Elizabeth Garcia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

Vickelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very good and nice people. Food was great and place was awesome. We are very happy with this place highly recommend.
Stayed 3 nights in Jun 2025

6/10 Okay

Ingrid Ana Alexandra Rivera

Traveled with family and small children
The food is really good, the staff is friendly and helpful, but there’s a few stuff i didn’t like, the main two are the room was really humid, including the blankets, that I didn’t like at all having to sleep with that wet feeling, is most likely due to the old AC system or something like it, I also found a couple of roaches in the room, the drinks was not too bad but not that good either, and last is the property itself is small, it looks bigger in pictures.
Stayed 6 nights in Jun 2025

10/10 Excellent

Melba M

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love the atmosphere the food very clean
Stayed 3 nights in Jun 2025

10/10 Excellent

Vivana, Homestead

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved this resort. The service was great! They were very accommodating in bringing anything you wanted. Eligio & JJ were great and patient in dealing with our family. Large group of 20 they had no hesitations
Stayed 4 nights in Jun 2025

10/10 Excellent

Tamara

Liked: Cleanliness, amenities, property conditions & facilities
Amazing 10/10
Stayed 3 nights in Jun 2025

4/10 Poor

Jack

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We were really dissapointed with the food at this resort. When we were there on a Friday, almost none of the outdoor snack and food spots were open. This was not mentioned on the website. It just seemed like they really cheaped out on their quality as of the last time I went years ago. We waited 45 minutes in line to reserve the Italian place. As soon as we get there the waiter tried to get us to buy an expensive bottle of wine. Half the menu was part of all inclusive and the other half was extra (and it was not cheap). The sushi corner was awful. The quality of the tuna was atrocious. I have had better sushi from Safeway. Also, none of the food places opened up till 1 o clock except the buffet. The buffet was alright and probably had the best food compared to everything else. The seafood restaurant next to the beach was pretty decent. The ceviche was low quality and I actually spit out a few scallops. I am now back from the trip and have explosive diarrhea.
Stayed 3 nights in Jun 2025

10/10 Excellent

Estela

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the family environment and super clean hotel. The buffet food was really good. We weren’t able to get into the ocean due to the really bad seaweed. I wish they would clean it up. Other than that I would definitely return and stay here again.
Stayed 4 nights in Jun 2025

6/10 Okay

Mercedes R, Hutchinson

Liked: Cleanliness, property conditions & facilities
It was nice and clean. Not enough staff.
Stayed 5 nights in Jun 2025

10/10 Excellent

Igbala

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Karen Eileen

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the staff at this hotel. They take care of you like you are family. The resort is clean and you feel safe while there. I didn't like that the steak house was an extra fee and not included in the all inclusive package as stated when we booked the trip.
Stayed 8 nights in Jun 2025

8/10 Good

raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente service very friendly staff. There was not a huge variety of foods but what they had tasted very good. The beer was nice and cold 90% of the time. The pool was great
Stayed 5 nights in Jun 2025

6/10 Okay

Nicholas

Traveled with family
Not the best, not the worst...
Stayed 7 nights in Jun 2025

8/10 Good

Raizza Marie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and drinks are delicious. The resort offers great amenities, like the kids club, gym, spa, etc which are highly recommended.
Stayed 5 nights in Jun 2025

10/10 Excellent

Raul, humble

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff!! Hotel salesmen are too insisting! They need to be more respectful and back off if person does not show interest!
Stayed 3 nights in Jun 2025

8/10 Good

Joy

Stayed 4 nights in Apr 2025

10/10 Excellent

APRIL NICOLE DEL, Pasadena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Staff was great. Attentive and friendly! Would definitely stay again!
Stayed 4 nights in Jun 2025