Melia Casa Maya Cancun All Inclusive

Family-friendly property on the beach, with 2 outdoor pools

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas

4 restaurants, lunch served, local cuisine

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
All inclusive
Housekeeping
Laundry

Explore the area

Blvd. Kukukcan KM 5.5, Cancun, QROO, 77500

Langosta Beach
‪1 min walk‬
Cancun Convention Center
‪5 min drive‬
La Isla Shopping Mall
‪11 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪29 min drive‬

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Room options

The Level, Suite, Ocean View

Exceptional

872 sq ft
Ocean view
Sleeps 5
1 King Bed OR 2 Double Beds

The Level Grand Suite

1119 sq ft
Ocean view
Sleeps 8
1 King Bed and 2 Twin Beds

The Level, Room, Ocean View

441 sq ft
Ocean view
Sleeps 4
1 King Bed OR 2 Double Beds

Melia Room, Ocean View

Wonderful

441 sq ft
Ocean view
Sleeps 4
1 King Bed OR 2 Double Beds

The Level Room Swim Up

441 sq ft
Ocean view
Sleeps 4
1 King Bed

Melia Suite Ocean View

Exceptional

872 sq ft
Ocean view
Sleeps 5
1 King Bed OR 2 Double Beds

The Level Suite Swim Up

872 sq ft
Ocean view
Sleeps 5
1 King Bed

1 bedroom, down comforters, minibar, soundproofing

Apartment Standard

Exceptional

Sleeps 6

Suite Superior with Ocean View

Ocean view
Sleeps 1
2 Double Beds

Suite Superior with Ocean View

Ocean view
Sleeps 5

Family Suite -8 guests- Superior with Ocean View

Ocean view
Sleeps 10

Room Standard

Exceptional

Sleeps 4

Suite Superior with Ocean View

Ocean view
Sleeps 5

Room Standard with Ocean View

Ocean view
Sleeps 4
2 Double Beds

Room Superior with Ocean View

Ocean view
Sleeps 4
2 Double Beds

Room Superior with Ocean View

Ocean view
Sleeps 1
2 Double Beds

Family Suite -8 guests- Superior with Ocean View

Ocean view
Sleeps 1
2 Double Beds

Suite Superior with Ocean View

Ocean view
Sleeps 1
2 Double Beds

Room Standard with Ocean View

Ocean view
Sleeps 1
2 Double Beds

Suite Junior with Ocean View

Ocean view
Sleeps 1
2 Double Beds

Suite Junior with Ocean View

Ocean view
Sleeps 5

About the neighborhood

Cancun

Located in Zona Hotelera, Melia Casa Maya Cancun All Inclusive is adjacent to Langosta Beach with other popular attractions like Cancun Convention Center within a within a few miles (5 km). This 260-room, 4-star property has 2 outdoor pools along with a free water park and 4 restaurants.

What's nearby

Langosta Beach - 1 min walk - 0.0 miles
Tortuga Beach - 17 min walk - 0.9 miles
Playa Tortugas - 3 min drive - 1.3 miles
Cancun Convention Center - 5 min drive - 2.8 miles
La Isla Shopping Mall - 11 min drive - 5.1 miles

Getting around

Cancun Intl. Airport (CUN) - 33 min drive

Restaurants

‪Breakfast - ‬7 min walk
‪Venecia - ‬10 min walk
‪Las Olas - ‬10 min walk
‪RIU Caribe Pizzeria - ‬7 min walk
‪Swim-up Bar - ‬6 min walk

About this property

Melia Casa Maya Cancun All Inclusive

Family-friendly property on the beach, with 2 outdoor pools

Guests of Melia Casa Maya Cancun All Inclusive have access to 2 outdoor pools, a free water park, and a children's pool. You can take advantage of free parking, along with an airport shuttle. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and concierge services. Other amenities at this all-inclusive property include free WiFi in public areas, a terrace, and laundry facilities.

Guests can expect free WiFi and 55-inch flat-screen TVs with cable channels. Beds are dressed in down comforters and bathrooms offer hair dryers and free toiletries. Minibars, coffee makers, and phones are other standard amenities.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Pool
Breakfast included
All inclusive
Spa

$349 nightly

Aug 14 - Aug 15

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Airport shuttle available
Area shuttle (surcharge)
Free uncovered self parking on site
Onsite parking includes off-street options

Food and drink

3 bars/lounges
4 restaurants

Restaurants on site

Cape Nao
Casa Nostra
Lobby Bar Boreal
Merkado
The Grill

Things to do

2 outdoor pools
Beach volleyball
Children's pool
Free water park
Playground
Shopping
TV in common areas
Waterslide

Family friendly

2 outdoor pools
Babysitting
Children's games
Children's pool
Free water park access
Laundry facilities
Playground
Soundproofed rooms
Waterslide

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
Pool umbrellas
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (71 inch wide door)
Pool access ramp on site
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant

2 buildings
8 floors
Communal living room
Smoking not allowed

Room amenities

Bedroom

Bedsheets provided
Down comforter

Bathroom

Bathrobes
Free toiletries
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided

Entertainment

55-inch flat-screen TV with cable channels

Food and drink

Coffee/tea maker
Minibar

Air conditioning (climate-controlled)
Iron/ironing board on request
Phone
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Resort fee: MXN 79.20 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-in: 3:00 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

Pool access available from 8:00 AM to 8:00 PM.
Registered guests are the only ones allowed in guestrooms.

Property is also known as

Casa Maya

Casa Maya Cancun

Casa Maya Hotel

Hotel Casa Maya

Hotel Casa Maya Cancun

Maya Casa

Cancun Casa Maya

Casa Maya Cancun Hotel Cancun

Casa Maya Hotel Cancun

Imperial Fiesta Club Hotel Casa Maya

Frequently asked questions

Is a free cancellation option available at Melia Casa Maya Cancun All Inclusive?

Melia Casa Maya Cancun All Inclusive offers free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Melia Casa Maya Cancun All Inclusive?

As of Jul 14, 2025, prices found for a 1-night stay for 2 adults at Melia Casa Maya Cancun All Inclusive on Aug 9, 2025 start from $376.53, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Melia Casa Maya Cancun All Inclusive?

This property is situated in Zona Hotelera within a short 3-minute walk of Langosta Beach and also 15 minutes on foot from Tortuga Beach. You'll also find La Isla Shopping Mall and Playa Tortugas within a short drive.

Will I be able to park at Melia Casa Maya Cancun All Inclusive?

Yes, uncovered self parking is offered for free at the all-inclusive property.

Does Melia Casa Maya Cancun All Inclusive feature a casino?

No, Melia Casa Maya Cancun All Inclusive doesn't have a casino.

Will I find an indoor pool at Melia Casa Maya Cancun All Inclusive?

No, this property doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 8:00 AM and 8:00 PM.

What will couples enjoy most about a stay at Melia Casa Maya Cancun All Inclusive?

This beachfront all-inclusive property offers plenty of amenities for couples including 2 outdoor pools, 3 bars, and an ocean-view restaurant.

Are there hot tubs at Melia Casa Maya Cancun All Inclusive?

No, there isn't a spa tub at this all-inclusive property.

Does Melia Casa Maya Cancun All Inclusive feature a restaurant that includes a breakfast menu?

No, Melia Casa Maya Cancun All Inclusive doesn't have a restaurant that serves breakfast.

Will Melia Casa Maya Cancun All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Melia Casa Maya Cancun All Inclusive.

Does Melia Casa Maya Cancun All Inclusive have connecting rooms?

No, there aren't connecting guestrooms at this all-inclusive property.

How far is the airport from Melia Casa Maya Cancun All Inclusive?

The closest major airport to Melia Casa Maya Cancun All Inclusive is Cancun Intl. Airport (CUN), which is 17 mi away (33 minutes by car).

Are there rooms with balconies at Melia Casa Maya Cancun All Inclusive?

Yes, some guestrooms at Melia Casa Maya Cancun All Inclusive offer a balcony and may feature ocean views.

Melia Casa Maya Cancun All Inclusive Reviews

8.2

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Rastislav, EDMONTON

Traveled with family

May 31, 2025

Liked: Cleanliness, amenities, property conditions & facilities

All good

Stayed 11 nights in May 2025

6/10 Okay

My

Apr 15, 2025

Disliked: Property conditions & facilities

Building out dated

Stayed 6 nights in Apr 2025

6/10 Okay

Yuridiana

Traveled with family and small children

Apr 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel offers many positive aspects, including spacious rooms and an ocean view I would rate a 7 out of 10. The pool and water park are excellent for children. Staff were consistently polite and courteous. However, the overall rating is three stars due to the subpar quality and taste of the food. The buffet selection is limited, and improvements are needed in this area. While the Casa Nostra restaurant was enjoyable, requiring reservations limits accessibility.

Stayed 4 nights in Apr 2025

10/10 Excellent

Jay

Traveled with family

Apr 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was an amazing experience for me and my family. The staff is helpful, attentive and made us feel extremely welcome and taken care of. The food was great, the facilities beautiful. I’d definitely choose this hotel if I visit again, it’s smaller than some hotels in the area and I think it’s what makes it even more charming as they really focused on fulfilling all our needs and getting around was also easy and accessible. Thank you Melia Casa Maya!!!!!!

Stayed 5 nights in Apr 2025

10/10 Excellent

Pritpal Singh

Apr 12, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Apr 2025

10/10 Excellent

Katerina

Apr 11, 2025

Very nice setting of the property right on the shore. Very clean around and unit was very clean and spacious. The food and beverage in buffets and restaurants was good and tasty.! The only suggestion if hotel will provide more bottles of water.

Stayed 7 nights in Apr 2025

10/10 Excellent

Elizabeth

Apr 9, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Everything about the hotel was great! I liked

Stayed 5 nights in Mar 2025

6/10 Okay

Ana

Traveled with family

Apr 8, 2025

Liked: Cleanliness

The location is a bit outdated and it has a humidity smell. Elevators are small. Rooms have a good size but it feels weirdly. Beds are too hard for my personal comfort. Water gets all over the floor from the shower area. It takes a while for staff to refill the buffet area. Staff seemed slow or it felt like they were understaffed however the staff were very kind. I’m glad I had the “level”. Nice beach with calm water, it’s perfect for kids.

Stayed 3 nights in Apr 2025

10/10 Excellent

Marie Joanne Maxine, Orillia

Traveled with family and small children

Apr 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a wonderful stay here with our two young kids (ages 3 and 7 months). The resort was conveniently small, which made it easy to get back to the room for naps — a huge plus when traveling with little ones. We were pleasantly surprised with a free upgrade to a suite, and the room was dark and soundproof, perfect for both night sleep and daytime naps. The food was varied and delicious every day, and the service was consistently great. We loved the beautiful beach and pool — it was never too busy, so there was no stress about rushing out early to save chairs. There were always loungers available. A couple of suggestions for improvement: adding more stroller-friendly ramps throughout the resort would make it easier to get around, and offering a way to stream or watch the nightly shows from the room would be amazing for parents with sleeping kids who still want to enjoy the entertainment. All in all, a great experience for a young family — we’d definitely return!

Stayed 9 nights in Mar 2025

6/10 Okay

Nicole

Apr 8, 2025

Liked: Cleanliness

Stayed 4 nights in Apr 2025

10/10 Excellent

angela

Traveled with family

Apr 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

under new renovations, very clean and modern

Stayed 7 nights in Mar 2025

10/10 Excellent

Teresa

Traveled with group, Traveled with family

Apr 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was amazing! I highly recommend this place

Stayed 7 nights in Mar 2025

10/10 Excellent

Adrianus

Traveled with family

Apr 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Melia Casa Maya is an all inclusive resort that felt like a small boutique hotel while we were there. The pool is not the biggest, it doesn't have as many restaurants as other resorts, but the staff is super friendly (for the most part) and their courtyard and beach area feel very sheltered. Overall we had a great time, we had the pleasure of enjoying a swim-up suite which was a game changer for us with young kids (8 an 10), it gave us a lot of room to just sit back and relax without having to worry about sunbeds being available at the main pool. Food-wise it's not the best, and that mostly reflects in the lack of choice. We tried the Italian restaurant, didn't like it at all, we ate at the Cape Nao twice, also wasn't necessarily our favorite.. but the buffet was very very similar every night, despite "theme's" being advertised by the concierge. The food at the buffet was fine, but pretty much the same almost every night. All that said, we had a great time and enjoyed the super friendly staff. There's a booth for water based adventures like parasailing, sea-doo-ing, that also hands out the towels. It's not cheap, but a lot of fun, definitely worth having a chat with the fellow in there. If you have young(er) kids, don't overlook kidsdom, the children's club. It's not a huge entertainment heavy thing, but the ladies that run it are amazing and despite their ages our kids had a ton of fun going there.

Stayed 10 nights in Mar 2025

10/10 Excellent

William

Traveled with partner

Apr 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The service here was top notch. The bartenders, servers, and entertainment crew was awesome. It is a chill environment and quiet in the evenings great for people just looking to relax. As well as fun activities in and around the pool during the day. Ariel the bartender, Oscar M the waiter, and Antonio on the entertainment crew were amazing and felt like a friend by the end of the trip.

Stayed 7 nights in Mar 2025

6/10 Okay

Emanuel

Traveled with family and small children, Traveled with family

Apr 2, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The beach is nice here, kids would love it here.

Stayed 3 nights in Mar 2025

8/10 Good

Mary Beth

Apr 2, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Mar 2025

10/10 Excellent

Adam

Traveled with family

Apr 1, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Really clean property and our room was amazing! Had a suite on the top floor. Staff was fantastic and our concierge Victor was fantastic! Location is away from party hotel zone so it was nice and quiet for that. lots of families here as well.

Stayed 4 nights in Mar 2025

10/10 Excellent

Mario

Apr 1, 2025

Stayed 5 nights in Mar 2025

8/10 Good

Clinton

Mar 30, 2025

Liked: Cleanliness

Stayed 7 nights in Mar 2025

10/10 Excellent

Kostiantyn

Traveled with family

Mar 30, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a wonderful family vacation at this hotel and truly enjoyed our stay. Despite our late arrival, the reception team was incredibly helpful in accommodating our room request, ensuring we had a spacious and quite room with a beautiful seafront view. The hotel has a nice modern renovation, which gives it a fresh and stylish feel. Our kids had an amazing time at the aqua park, which was definitely a highlight for them. The beach was wide and beautiful, though it did get quite crowded with locals over the weekend. The Level lounge was a nice touch, offering a more private and relaxing space to unwind or work during the day. Dining at Cape Nao was another memorable part of our trip, offering great food and a lovely atmosphere. The only downsides were the limited selection at the main restaurant—we also expected more fruits and veggies—and the lack of a gym. A special thanks to Lilly, the concierge, who made our stay even more comfortable with her attentive service. Overall, we had a great time and would recommend this hotel, especially for families looking for a fun and relaxing beachside getaway!

Stayed 8 nights in Mar 2025

10/10 Excellent

Dawn

Traveled with group

Mar 29, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My daughter and her friends recently stayed at the beautiful, newly updated Melia Casa Maya Cancun All Inclusive in Cancun, and it was an amazing experience. The renovations made everything feel fresh and modern, with stunning decor and a relaxing atmosphere. The staff was incredibly friendly and welcoming, especially Fernanda, who went above and beyond to make our stay special. The food was excellent, with a great variety of delicious options every day. I would definitely stay here again and highly recommend it to anyone visiting Cancun!

Stayed 5 nights in Mar 2025

8/10 Good

America

Mar 28, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Mar 2025

8/10 Good

Robert Snoden

Mar 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Small resort, The Buffett food is meh. Outside drink service was poor. Housekeeping was great. Restaurant (dinner) food was great. Water park was fun. Pool/kid staff is great.

Stayed 8 nights in Mar 2025

10/10 Excellent

Jacky

Mar 26, 2025

Stayed 4 nights in Mar 2025

8/10 Good

Amber

Traveled with family

Mar 25, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Everything about the property was good. Very nice staff. And clean: the food options were very limited. The buffet as well as the restaurants. Not many options to choose from.

Stayed 3 nights in Mar 2025