Melia Casa Maya Cancun All Inclusive

Beachfront property with 4 restaurants and 2 outdoor pools

Choose dates to view prices

Where to?

Dates

November 2025

December 2025

2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas

4 restaurants, lunch served, local cuisine

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
All inclusive
Housekeeping
Laundry
24/7 front desk

Explore the area

Blvd. Kukukcan KM 5.5, Cancun, QROO, 77500

Place, Langosta Beach
‪1 min walk‬
Place, Cancun Convention Center
‪17 min drive‬
Place, La Isla Shopping Mall
‪33 min drive‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪95 min drive‬

Room options

Melia Room, Room, Ocean View

Excellent

441 sq ft
Ocean view
Sleeps 4
1 King Bed OR 2 Double Beds

The Level Room Swim Up

441 sq ft
Ocean view
Sleeps 4
1 King Bed

Melia Suite Ocean View

Exceptional

872 sq ft
1 bedroom
Ocean view
Sleeps 5
1 King Bed OR 2 Double Beds

The Level Suite Swim Up

872 sq ft
1 bedroom
Ocean view
Sleeps 5
1 King Bed

The Level, Suite, Ocean View

Exceptional

872 sq ft
1 bedroom
Ocean view
Sleeps 5
1 King Bed OR 2 Double Beds

The Level Grand Suite

1119 sq ft
2 bedrooms
Ocean view
Sleeps 8
1 King Bed and 2 Twin Beds

The Level, Room, Ocean View

Exceptional

441 sq ft
Ocean view
Sleeps 4
1 King Bed OR 2 Double Beds

1 bedroom, down comforters, minibar, soundproofing

Room Standard with Ocean View

441 sq ft
Sleeps 4

Room Superior with Ocean View

441 sq ft
Sleeps 4

Room Standard with Ocean View

441 sq ft
Sleeps 1

Suite Junior with Ocean View

871 sq ft
Sleeps 1

Suite Superior with Ocean View

871 sq ft
Sleeps 1

Suite Superior with Ocean View

871 sq ft
Sleeps 1

Family Suite -8 guests- Superior with Ocean View

1119 sq ft
Sleeps 1

Room Superior with Ocean View

441 sq ft
Sleeps 1

About the neighborhood

Cancun

Located in Zona Hotelera, Melia Casa Maya Cancun All Inclusive is adjacent to Langosta Beach with other popular attractions like Cancun Convention Center within a within a few miles (5 km). This 260-room, 4-star property has 2 outdoor pools along with a free water park and 4 restaurants.

What's nearby

Langosta Beach - 1 min walk - 0.0 miles
Tortuga Beach - 17 min walk - 0.9 miles
Playa Tortugas - 8 min drive - 1.3 miles
Cancun Convention Center - 17 min drive - 2.8 miles
La Isla Shopping Mall - 33 min drive - 5.0 miles

Getting around

Cancun Intl. Airport (CUN) - 33 min drive

Restaurants

‪Breakfast - ‬7 min walk
‪Swim-up Bar - ‬6 min walk
‪Restaurant Dos Lunas - ‬10 min walk
‪Wink Lobby Bar - ‬4 min walk
‪Sport Bar - ‬9 min walk

About this property

Melia Casa Maya Cancun All Inclusive

Beachfront property with 4 restaurants and 2 outdoor pools

Guests of Melia Casa Maya Cancun All Inclusive have access to 2 outdoor pools, a free water park, and a children's pool. You can take advantage of free parking, along with an airport shuttle. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and securing valuables. Other amenities at this all-inclusive property include free WiFi in public areas, a terrace, and laundry facilities.

Guests can expect free WiFi and 55-inch flat-screen TVs with cable channels. Beds are dressed in down comforters and bathrooms offer hair dryers and free toiletries. Minibars, coffee makers, and phones are other standard amenities.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Pool
All inclusive
Spa
Kids pool

$257 nightly

Nov 2 - Nov 3

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Airport shuttle available
Area shuttle (surcharge)
Free uncovered self parking on site
Onsite parking includes off-street options

Food and drink

3 bars/lounges
4 restaurants

Restaurants on site

Cape Nao
Casa Nostra
Lobby Bar Boreal
Merkado
The Grill

Things to do

2 outdoor pools
Beach volleyball
Children's pool
Free water park
Playground
Shopping
TV in common areas
Waterslide

Family friendly

2 outdoor pools
Babysitting
Children's games
Children's pool
Free water park access
Laundry facilities
Playground
Soundproofed rooms
Waterslide

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
Pool umbrellas
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (71 inch wide door)
Pool access ramp on site
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant

2 buildings
8 floors
Communal living room
Smoking not allowed

Room amenities

Bedroom

Bedsheets provided
Down comforter

Bathroom

Bathrobes
Free toiletries
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided

Entertainment

55-inch flat-screen TV with cable channels

Food and drink

Coffee/tea maker
Minibar

Air conditioning (climate-controlled)
Iron/ironing board on request
Phone
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Resort fee: MXN 79.20 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-in: 3:00 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

Pool access available from 8:00 AM to 8:00 PM.
Registered guests are the only ones allowed in guestrooms.

Property is also known as

Casa Maya

Casa Maya Cancun

Casa Maya Hotel

Hotel Casa Maya

Hotel Casa Maya Cancun

Maya Casa

Cancun Casa Maya

Casa Maya Cancun Hotel Cancun

Casa Maya Hotel Cancun

Imperial Fiesta Club Hotel Casa Maya

Frequently asked questions

Is a free cancellation option available at Melia Casa Maya Cancun All Inclusive?

Melia Casa Maya Cancun All Inclusive offers free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Melia Casa Maya Cancun All Inclusive?

As of Nov 1, 2025, prices found for a 1-night stay for 2 adults at Melia Casa Maya Cancun All Inclusive on Nov 2, 2025 start from $271.67, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Melia Casa Maya Cancun All Inclusive?

This property is situated in Zona Hotelera within a short 3-minute walk of Langosta Beach and also 15 minutes on foot from Tortuga Beach. You'll also find La Isla Shopping Mall and Playa Tortugas within a short drive.

Is there parking available at Melia Casa Maya Cancun All Inclusive?

Yes, uncovered self parking is offered for free at the all-inclusive property.

Does Melia Casa Maya Cancun All Inclusive feature a casino?

No, Melia Casa Maya Cancun All Inclusive doesn't have a casino.

Will I find an indoor pool at Melia Casa Maya Cancun All Inclusive?

No, this property doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 8:00 AM and 8:00 PM.

What will couples enjoy most about a stay at Melia Casa Maya Cancun All Inclusive?

This beachfront all-inclusive property offers plenty of amenities for couples including 2 outdoor pools, 3 bars, and an ocean-view restaurant.

Does Melia Casa Maya Cancun All Inclusive have a hot tub?

No, this all-inclusive property doesn't have a spa tub.

Does Melia Casa Maya Cancun All Inclusive feature a restaurant that includes a breakfast menu?

No, Melia Casa Maya Cancun All Inclusive doesn't have a restaurant that serves breakfast.

Will Melia Casa Maya Cancun All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Melia Casa Maya Cancun All Inclusive.

Are there connecting rooms at Melia Casa Maya Cancun All Inclusive?

No, this all-inclusive property doesn't feature connecting guestrooms.

How far is the airport from Melia Casa Maya Cancun All Inclusive?

The closest major airport to Melia Casa Maya Cancun All Inclusive is Cancun Intl. Airport (CUN), which is 17 mi away (33 minutes by car).

Can I book a room with a balcony at Melia Casa Maya Cancun All Inclusive?

Yes, some guestrooms at Melia Casa Maya Cancun All Inclusive offer a balcony and may feature ocean views.

Melia Casa Maya Cancun All Inclusive Reviews

8.2

Very Good

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Veranika

Aug 3, 2025

Liked: Cleanliness, staff & service

Stayed 6 nights in Jul 2025

10/10 Excellent

Benjamin

Aug 2, 2025

Liked: Cleanliness, property conditions & facilities

We had a great time at this property. The staff were mostly kind they just seemed under staffed.

Stayed 5 nights in Jul 2025

10/10 Excellent

Ruben Robbhinds Rodriguez, MIAMI

Jul 30, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Comfortably

Stayed 3 nights in Jul 2025

8/10 Good

YESSENIA

Jul 29, 2025

Liked: Staff & service, property conditions & facilities

I am a very picky about cleaning, the room was clean but the bathroom need it more attention the sink, under the snick and the shower. We had a room change because the first one only had a partial ocean view and we had requested an ocean front, they were great at changing the room for us, but the first room had bu

Stayed 5 nights in Jul 2025

10/10 Excellent

Hoang Van

Jul 28, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Jul 2025

10/10 Excellent

Jorge

Jul 28, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jul 2025

10/10 Excellent

Beatriz

Jul 27, 2025

Stayed 3 nights in Jul 2025

10/10 Excellent

Lesly

Traveled with family and small children

Jul 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Muy excelente servicio y sobre todo el hotel es muy bonito y muy limpio. El personal es muy amable y siempre están al pendiente de los hospedes.

Stayed 5 nights in Jul 2025

8/10 Good

Bailey

Jul 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Jul 2025

8/10 Good

Kujtim

Jul 25, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 10 nights in Jul 2025

6/10 Okay

Magdalena

Traveled with family and small children

Jul 24, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The property is nice, it’s newly remodeled and our one bedroom suite was awesome with great views. The water park was also great. But, it’s a smaller resort than we are used to. They only had two restaurants in addition to the buffet. And a BIG negative was the fact that the beach was public. There were so many people not from the hotel using the beach and there are no restrooms provided for them - we saw poop floating in the water. It was very disappointing. Also, zero shade on the beach. Almost no palm trees or umbrellas to provide some shade. There were 4 umbrellas for 200 or so chairs. We will not return.

Stayed 7 nights in Jul 2025

8/10 Good

Nicole

Jul 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Jul 2025

10/10 Excellent

Kelem Ugalde

Traveled with family and small children

Jul 22, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The attention from perssonal was very nice. The only objection about the hotel is the buffet, I guess is very poor in lunch and dinner, better at breakfast

Stayed 4 nights in Jul 2025

10/10 Excellent

Vanessa

Jul 22, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Jul 2025

10/10 Excellent

Anthony

Traveled with partner

Jul 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The manager Armando was super. He was very easy to talk to and he would help with any problem or concern we had. He's the ultimate Manager. Very friendly and always looking to make sure that the Guest was satisfied. If I had a business, I would want someone like him to be the manager. In addition to Armando, there are a few others I'd like to commend. Gemma, waitress, is a hard worker and tries to make sure you're comfortable with your dining. Moses, Bellhop, was very helpful and a very friendly person. He was always willing to help to make sure our stay was enjoyable. As well as JaFet. Very pleasant gentleman and was always there to help with any question or with our luggage. Overall, we enjoyed out stay at Melia Casa Maya Cancun, and would definitely consider a return stay there. Thanks to you all: Armando, Gemma, Moses and JaFet. You made our stay most enjoyable.

Stayed 6 nights in Jul 2025

10/10 Excellent

Julio Cesar Sanchez, Miami

Jul 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel renovado. Staff muy atento. Excelente parque de agua.

Stayed 4 nights in Jul 2025

8/10 Good

Leoadan

Jul 21, 2025

Liked: Cleanliness, property conditions & facilities

Stayed 4 nights in Jul 2025

10/10 Excellent

Jasenka

Traveled with family

Jul 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our family had an amazing time! Elvis, the waiter, was exceptionally helpful and personable.

Stayed 6 nights in Jul 2025

2/10 Terrible

Claudia

Traveled with family and small children

Jul 19, 2025

Liked: Cleanliness, amenities

Thus resort was so small. The buffet was so small with super small options not alot of fresh fruits. The staff does not know what is going on. My room was booked as the level, was supposed to be bigger and better. It was so small. They need nore staff. They only have one bar outaide with 1 bartender. The wait for check out was so long we had to wait in the super hot lobby for xhexk out. It definitely needs improvement.

Stayed 6 nights in Jul 2025

2/10 Terrible

Francisco

Jul 19, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Jul 2025

10/10 Excellent

Edward

Jul 18, 2025

Stayed 4 nights in Jul 2025

10/10 Excellent

Melvin, Lakewood

Traveled with family

Jul 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel is wonderful. It is not perfect, but it is great. Let me states some pros and cons. I'll start with the cons. The food was a hit or miss for me. Some of the food was very bland like the chicken tacos and most of the food at the Italian restaurant. That restaurant is only open for dinner and a reservation was needed. The service there was bad, too. We waited too long for below average food. It was also really disappointing that the Italian place is the only place that pizza is guaranteed to be available. One of my kids REALLY loves pizza. They did have tacos every night at The Grill. I can only recommend the asada tacos. They were great! The chicken tacos were really bad. No flavor whatsoever. The buffet is also hit or miss, but the are more hits there. Now onto the pros. The restaurant by the beach is awesome. I think we tried everything there and loved it all. At night a reservation is needed, but it is very worth it! I think you do need to be in a room at The Level to get into that restaurant. We had two rooms at this hotel and both had great views. The AC in the rooms was top notch. It felt great to go to the rooms for relief from the heat. The waterpark was a nice added bonus to the hotel, but it was not for us. We preferred the BEACH. The beach really made this hotel the BEST. In the past we have stayed at hotels in Cancun where the beaches are not good. The beach was SO GREAT that we never set foot in any pool. I highly recommend this hotel.

Stayed 4 nights in Jul 2025

2/10 Terrible

Janet

Traveled with family

Jul 18, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

If you book the LEVEL DO NOT UPGRADE DO NOT UPGRADE DO NOOOT UPGRADE!!! They try to make it look like you are getting a steal but in reality the level comes with perks already except transportation and a bigger room but the room is already spacious without the upgrade. The communication is so BAD nobody seems to have answers to ANYTHING, they all just throw you like a little ball to another person and none of them seem to know anything! Made my whole stay so stressful. On top of it we all came back with food poisoning, the food is not good! The restaurants take forever and so does the bar due to them only having one outside bar. The beach is public so be careful. Over all I would not recommend!

Stayed 6 nights in Jul 2025

6/10 Okay

Jasmin

Jul 17, 2025

Liked: Cleanliness, staff & service

Stayed 6 nights in Jul 2025

2/10 Terrible

Tina, West Orange

Traveled with group, Traveled with family

Jul 16, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

No good! This place was way over capacity when we stayed there. The service could be better - everything is a “no” until you make a fuss about it. No A/C in the main area lobby and buffet, not a lot of food options and they make you upgrade ti the level even ti get a decent coffee. We’ll never stay here again!

Stayed 6 nights in Jul 2025