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Melia Casa Maya Cancun All Inclusive

4.0 star property
Family-friendly property on the beach, with 2 outdoor pools

Choose dates to view prices

Photo gallery for Melia Casa Maya Cancun All Inclusive

Terrace/patio
Property video
2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas
Water park
4 restaurants, lunch served, local cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • All inclusive
  • Housekeeping
  • Spa
  • Laundry

Explore the area

View in a map
Blvd. Kukukcan KM 5.5, Cancun, QROO, 77500
  • Place, Langosta Beach
    ‪1 min walk‬
  • Place, Tortuga Beach
    ‪17 min walk‬
  • Place, Playa Tortugas
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪34 min drive‬

Room options

View all photos for Melia Room, Room, Ocean View

Melia Room, Room, Ocean View | Down comforters, minibar, soundproofing, iron/ironing board

Melia Room, Room, Ocean View

8.8 out of 10
Excellent
(17 reviews)
  • 441 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for The Level Room Swim Up

The Level Room Swim Up | View from room

The Level Room Swim Up

  • 441 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Melia Suite Ocean View

Melia Suite Ocean View | Down comforters, minibar, soundproofing, iron/ironing board

Melia Suite Ocean View

9.6 out of 10
Exceptional
(15 reviews)
  • 872 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for The Level Suite Swim Up

The Level Suite Swim Up | View from room

The Level Suite Swim Up

  • 872 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 1 King Bed

View all photos for The Level, Suite, Ocean View

The Level, Suite, Ocean View | Down comforters, minibar, soundproofing, iron/ironing board

The Level, Suite, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 872 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for The Level Grand Suite

View from room

The Level Grand Suite

  • 1119 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Twin Beds

View all photos for The Level, Room, Ocean View

The Level, Room, Ocean View | Down comforters, minibar, soundproofing, iron/ironing board

The Level, Room, Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • 441 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Room Standard with Ocean View

Down comforters, minibar, soundproofing, iron/ironing board

Room Standard with Ocean View

  • 441 sq ft
  • Sleeps 4

View all photos for Room Superior with Ocean View

Down comforters, minibar, soundproofing, iron/ironing board

Room Superior with Ocean View

  • 441 sq ft
  • Sleeps 4

Room Standard with Ocean View

  • 441 sq ft
  • Sleeps 1

Suite Junior with Ocean View

  • 871 sq ft
  • Sleeps 1

Suite Superior with Ocean View

  • 871 sq ft
  • Sleeps 1

Suite Superior with Ocean View

  • 871 sq ft
  • Sleeps 1

Family Suite -8 guests- Superior with Ocean View

  • 1119 sq ft
  • Sleeps 1

Room Superior with Ocean View

  • 441 sq ft
  • Sleeps 1

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Hard Rock Hotel Cancun - All Inclusive

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  • Pool
  • Breakfast included
  • All inclusive
  • Spa
8.0 out of 10, Very Good, 1,401 reviews
$415 nightly
The price is $415
Dec 16 - Dec 17
Total with taxes and fees
Hard Rock Hotel Cancun - All Inclusive

About the neighborhood

Cancun

Located in Zona Hotelera, Melia Casa Maya Cancun All Inclusive is adjacent to Langosta Beach with other popular attractions like Cancun Convention Center within a within a few miles (5 km). This 260-room, 4-star property has 2 outdoor pools along with a free water park and 4 restaurants.

What's nearby

  • Langosta Beach - 1 min walk - 0.1 miles
  • Nichupté Lagoon - 2 min walk - 0.1 miles
  • Escénica Tower - 14 min walk - 0.8 miles
  • Tortuga Beach - 17 min walk - 0.9 miles
  • Playa Tortugas - 3 min drive - 1.3 miles

Getting around

  • Cancun Intl. Airport (CUN) - 33 min drive

Restaurants

  • ‪Breakfast - ‬7 min walk
  • ‪Swim-up Bar - ‬6 min walk
  • ‪Restaurant Dos Lunas - ‬10 min walk
  • ‪Wink Lobby Bar - ‬4 min walk
  • ‪Lobby Bar - ‬1 min walk

About this property

Melia Casa Maya Cancun All Inclusive

Family-friendly property on the beach, with 2 outdoor pools
Guests of Melia Casa Maya Cancun All Inclusive have access to 2 outdoor pools, a free water park, and a children's pool. You can take advantage of free parking, along with an airport shuttle. The 24-hour front desk has multilingual staff ready to assist with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this all-inclusive property include a 24-hour gym, free WiFi in public areas, and a terrace.
Guests can expect free WiFi and 55-inch flat-screen TVs with cable channels. Beds are dressed in down comforters and bathrooms offer hair dryers and free toiletries. Minibars, coffee makers, and phones are other standard amenities.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, facials, and body treatments.

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  • Pool
  • All inclusive
  • Spa
  • Kids pool
8.8 out of 10, Excellent, 5,933 reviews
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The price is $361
Dec 13 - Dec 14
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport shuttle available
  • Area shuttle (surcharge)
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • 3 bars/lounges
  • 4 restaurants

Restaurants on site

  • Cape Nao
  • Casa Nostra
  • Lobby Bar Boreal
  • Merkado
  • The Grill

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free water park
  • Playground
  • Shopping
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Babysitting
  • Children's games
  • Children's pool
  • Free water park access
  • Laundry facilities
  • Playground
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (71 inch wide door)
  • Pool access ramp on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 8 floors
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: MXN 79.20 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Casa Maya
Casa Maya Cancun
Casa Maya Hotel
Hotel Casa Maya
Hotel Casa Maya Cancun
Maya Casa
Cancun Casa Maya
Casa Maya Cancun Hotel Cancun
Casa Maya Hotel Cancun
Imperial Fiesta Club Hotel Casa Maya

Frequently asked questions

Is a free cancellation option available at Melia Casa Maya Cancun All Inclusive?

Melia Casa Maya Cancun All Inclusive offers free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Melia Casa Maya Cancun All Inclusive?

As of Dec 1, 2025, prices found for a 1-night stay for 2 adults at Melia Casa Maya Cancun All Inclusive on Dec 2, 2025 start from $267.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Melia Casa Maya Cancun All Inclusive?

This property is situated in Zona Hotelera within a short 3-minute walk of Langosta Beach and also 15 minutes on foot from Tortuga Beach. You'll also find La Isla Shopping Mall and Playa Tortugas within a short drive.

Is there parking available at Melia Casa Maya Cancun All Inclusive?

Yes, uncovered self parking is offered for free at the all-inclusive property.

Is there a spa available at Melia Casa Maya Cancun All Inclusive?

Spa services at the property include deep-tissue massages, facials, and body treatments.

Does Melia Casa Maya Cancun All Inclusive feature a casino?

No, Melia Casa Maya Cancun All Inclusive doesn't have a casino.

Will I find an indoor pool at Melia Casa Maya Cancun All Inclusive?

No, this property doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 8:00 AM and 8:00 PM.

What will couples enjoy most about a stay at Melia Casa Maya Cancun All Inclusive?

This beachfront all-inclusive property offers plenty of amenities for couples including 2 outdoor pools, 3 bars, and an ocean-view restaurant.

Does Melia Casa Maya Cancun All Inclusive have a hot tub?

No, this all-inclusive property doesn't have a spa tub.

Does Melia Casa Maya Cancun All Inclusive feature a restaurant that includes a breakfast menu?

No, Melia Casa Maya Cancun All Inclusive doesn't have a restaurant that serves breakfast.

Will Melia Casa Maya Cancun All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Melia Casa Maya Cancun All Inclusive.

Are there connecting rooms at Melia Casa Maya Cancun All Inclusive?

Yes, this all-inclusive property has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Melia Casa Maya Cancun All Inclusive?

The closest major airport to Melia Casa Maya Cancun All Inclusive is Cancun Intl. Airport (CUN), which is 17 mi away (33 minutes by car).

Can I book a room with a balcony at Melia Casa Maya Cancun All Inclusive?

Yes, some guestrooms at Melia Casa Maya Cancun All Inclusive offer a balcony and may feature ocean views.

Melia Casa Maya Cancun All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 149 out of 317 reviews
Rating 8 - Good. 86 out of 317 reviews
Rating 6 - Okay. 43 out of 317 reviews
Rating 4 - Poor. 18 out of 317 reviews
Rating 2 - Terrible. 21 out of 317 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

MONICA

Stayed 4 nights in Jul 2025

8/10 Good

Aprille Noraine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 4 nights in Aug 2025

10/10 Excellent

Nicole Annette

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved everything food was excellent, clean resort, beach beautiful. Staff was amazing!!
Stayed 7 nights in Jul 2025

10/10 Excellent

Ailin Rojas

Stayed 4 nights in Jul 2025

10/10 Excellent

Andy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

2/10 Terrible

Mustafa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just bad don't go
Stayed 5 nights in Aug 2025

10/10 Excellent

Nikola

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at this property with my family and our experience was amazing. Most of all I would like to praise the staff, every single interaction we had was positive and I have nothing but praise for them. The food is also amazing with variety throughout our stay. There were various activities throughout the day for both children and adults. Just amazing.
Stayed 4 nights in Aug 2025

10/10 Excellent

Lidia Fernanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, very attentive to our needs, and constantly checking on us.
Stayed 4 nights in Aug 2025

8/10 Good

Anubhav

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It only had one main pool with no walk up bar in the pool. Drinks are OK not the best wish there was more options for drinks.
Stayed 4 nights in Jul 2025

6/10 Okay

Alberto Ruiz

Liked: Cleanliness, property conditions & facilities
Hotel was fine, but food variaty was actually poor. Also service from staff was regular, some were very good while others not that much.
Stayed 6 nights in Aug 2025

10/10 Excellent

Tommy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really an excellent property and the staff were fabulous and attentive. Rooms are expansive, food options were plentiful and met all different desires in our group. This is a shining star!
Stayed 5 nights in Aug 2025

8/10 Good

wenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The resort is really nice. My family and children really enjoyed the say but the only cons is the food at the mercado, which is the main buffet, is not the best. There is not a variety of food and it doesn't taste good at all. If the food is the buffet gets improved, the rate will be 10/10
Stayed 7 nights in Aug 2025

6/10 Okay

ERSHAD

Stayed 6 nights in Jul 2025

6/10 Okay

Victor

Stayed 6 nights in Aug 2025

10/10 Excellent

Magdalena Wiktoria

Stayed 5 nights in Aug 2025

8/10 Good

Antonia Estrada De

Liked: Cleanliness, staff & service, property conditions & facilities
The check in area has a rare smell (it stinks) The room was great but the bathroom needs to be remodeled the sink faucet is rusted and the showered looked there was mold due to the humidity in the shower. Recommend more help in the pool area -drinks would take a while.
Stayed 5 nights in Jul 2025

10/10 Excellent

Caleb Morales

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a must stay for families with small Children. Definitely will come again
Stayed 7 nights in Jul 2025

8/10 Good

Mariel Ruiz, Saint Petersburg

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food could be better, the buffet is small. My room was beautiful.
Stayed 5 nights in Jul 2025

6/10 Okay

Hassan

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Staff and service was awesome but food was awful, buffet foods quality was awful, restaurants foods was good but they have shortages of crew and food deliver very late and cold, two times I received my appetizer after finish main course.
Stayed 5 nights in Jul 2025

10/10 Excellent

Kanesha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 5 nights in Jul 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Good food. Fun & happy place to be. Cool hotel
Stayed 5 nights in Jul 2025

6/10 Okay

Sheila

Traveled with family
The rules were dirty and we’re not up to par
Stayed 5 nights in Jul 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Veranika

Liked: Cleanliness, staff & service
Stayed 6 nights in Jul 2025

4/10 Poor

Dyanet

Stayed 4 nights in Jul 2025

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