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Sun Palace Cancun - Adults Only - All-inclusive

4.5 star property
Adults-only beachfront property with 3 outdoor pools
VIP Access

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Photo gallery for Sun Palace Cancun - Adults Only - All-inclusive

3 outdoor pools, sun loungers
View from room
Lobby
3 outdoor pools, sun loungers
Hypo-allergenic bedding, down comforters, free minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

Map
Blvd Kukulcan Km 20 Hotel Zone, Cancun, QROO, 77500
  • Iberostar Cancun Golf Course
    ‪2 min drive‬
  • El Rey Ruins
    ‪2 min drive‬
  • Delfines Beach
    ‪3 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪14 min drive‬
VIP Access
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Room options

View all photos for Superior Junior Suite Ocean View - King Size Bed

Superior Junior Suite Ocean View - King Size Bed | Hypo-allergenic bedding, down comforters, free minibar, in-room safe

Superior Junior Suite Ocean View - King Size Bed

  • 570 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Governor Suite Partial Ocean View - King Size Bed

Superior Governor Suite Partial Ocean View - King Size Bed | Hypo-allergenic bedding, down comforters, free minibar, in-room safe

Superior Governor Suite Partial Ocean View - King Size Bed

  • 570 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Junior Suite Ocean View - Two Double Beds

Superior Junior Suite Ocean View - Two Double Beds | Hypo-allergenic bedding, down comforters, free minibar, in-room safe

Superior Junior Suite Ocean View - Two Double Beds

  • 570 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Honeymoon Suite Ocean View - King Size Bed

Superior Honeymoon Suite Ocean View - King Size Bed | Hypo-allergenic bedding, down comforters, free minibar, in-room safe

Superior Honeymoon Suite Ocean View - King Size Bed

  • 570 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Deluxe Ocean View - King Size Bed

Hypo-allergenic bedding, down comforters, free minibar, in-room safe

Superior Deluxe Ocean View - King Size Bed

  • 435 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Deluxe Ocean View - Book 5 nights, Get 3 Free nights at Punta Cana

Hypo-allergenic bedding, down comforters, free minibar, in-room safe

Superior Deluxe Ocean View - Book 5 nights, Get 3 Free nights at Punta Cana

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Two Bedroom Presidential Suite - Ocean View

Superior Two Bedroom Presidential Suite - Ocean View | Hypo-allergenic bedding, down comforters, free minibar, in-room safe

Superior Two Bedroom Presidential Suite - Ocean View

  • 570 sq ft
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite Presidential With Sea View

Hypo-allergenic bedding, down comforters, free minibar, in-room safe

Suite Presidential With Sea View

  • Sea view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite Junior With Sea View

Hypo-allergenic bedding, down comforters, free minibar, in-room safe

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior With Sea View

Bathroom | Separate tub and shower, jetted tub, free toiletries, hair dryer

Room Superior With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite With Partial Sea View

Hypo-allergenic bedding, down comforters, free minibar, in-room safe

Suite With Partial Sea View

  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior With Sea View

Hypo-allergenic bedding, down comforters, free minibar, in-room safe

Suite Junior With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard With Sea View

Hypo-allergenic bedding, down comforters, free minibar, in-room safe

Room Standard With Sea View

  • Sea view
  • Sleeps 2
  • 2 Double Beds

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About the neighborhood

Cancun

Located in Zona Hotelera within a 5-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, Sun Palace Cancun - Adults Only - All-inclusive is within a mile (2 km) of other popular attractions like Iberostar Cancun Golf Course. This 247-room, 4.5-star property has 3 outdoor pools along with a full-service spa and 4 restaurants.

What's nearby

  • Iberostar Cancun Golf Course - 2 min drive - 1.3 miles
  • El Rey Ruins - 2 min drive - 1.6 miles
  • Delfines Beach - 3 min drive - 1.8 miles
  • Ventura Park Cancun - 7 min drive - 4.4 miles
  • Riviera Cancun Golf Resort - 9 min drive - 4.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 13 min drive

Restaurants

  • ‪Arena Sports Bar - ‬6 min walk
  • ‪Zai - ‬17 min walk
  • ‪Sun Palace - ‬1 min walk
  • ‪La Hacienda Restaurant - ‬5 min drive
  • ‪Soluna Bar - ‬5 min drive

About this property

Sun Palace Cancun - Adults Only - All-inclusive

Adults-only beachfront property with 3 outdoor pools
Guests of Sun Palace Cancun - Adults Only - All-inclusive have access to a full-service spa, 3 outdoor pools, and a gym. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 26 per person roundtrip. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this adults-only property include a sauna, free WiFi in public areas, and a hot tub.
Guests can expect free WiFi and Smart TVs with satellite channels. Beds are dressed in down comforters and bathrooms offer jetted tubs, hair dryers, and free toiletries. Free minibar items, balconies, and coffee makers are also standard.
3 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:30 AM
  • 2 poolside bars
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Aurora
  • Fuego
  • La Tratto
  • Thai

Things to do

  • 3 outdoor pools
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool (guest access)
  • Sauna
  • Shopping
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (39 inches high)
  • Magnifying mirror
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Smart TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 26 per person (roundtrip)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

All Inclusive Sun
Sun Couples
Sun Palace Couples
Sun Palace Couples Only
Sun Palace Couples Only All Inclusive
Sun Palace Couples Only All Inclusive Cancun
Sun Palace Couples Only Cancun
Sun Palace Couples All Inclusive Cancun
Sun Palace Couples All Inclusive
Sun Palace Couples Cancun
Sun Palace Couples All Inclusive All-inclusive property Cancun
Sun Palace Couples All Inclusive All-inclusive property
Sun Couples Inclusive inclusi

Frequently asked questions

Will I find all-inclusive rate plans at Sun Palace Cancun - Adults Only - All-inclusive?

Sun Palace Cancun - Adults Only - All-inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities.

How much does it cost to stay at Sun Palace Cancun - Adults Only - All-inclusive?

As of Jun 15, 2025, prices found for a 1-night stay for 2 adults at Sun Palace Cancun - Adults Only - All-inclusive on Jun 29, 2025 start from $353.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Sun Palace Cancun - Adults Only - All-inclusive?

Sun Palace Cancun - Adults Only - All-inclusive offers free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

What can I see within easy reach of Sun Palace Cancun - Adults Only - All-inclusive?

This property is situated in Zona Hotelera within a 10-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Nichupté Lagoon. You'll also find Delfines Beach and La Isla Shopping Mall within a short drive.

Is parking available on site at Sun Palace Cancun - Adults Only - All-inclusive?

Yes, self parking is offered for free at the all-inclusive property. Accessible parking is also available for guests.

Is there a spa at Sun Palace Cancun - Adults Only - All-inclusive?

There is a full-service spa available for guests to enjoy and services include body wraps, aromatherapy, mani/pedis, and massages.

Does Sun Palace Cancun - Adults Only - All-inclusive have a casino?

No, Sun Palace Cancun - Adults Only - All-inclusive doesn't have a casino.

Will I find an indoor pool at Sun Palace Cancun - Adults Only - All-inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools and a hot tub.

Is Sun Palace Cancun - Adults Only - All-inclusive a good place to stay for couples?

This adults-only all-inclusive property offers plenty of amenities for couples including 3 outdoor pools, 2 poolside bars, and 4 restaurants.

Are there hot tubs at Sun Palace Cancun - Adults Only - All-inclusive?

Yes, this all-inclusive property has a spa tub.

Does Sun Palace Cancun - Adults Only - All-inclusive feature a restaurant that includes a breakfast menu?

Yes, Sun Palace Cancun - Adults Only - All-inclusive has 4 restaurants, and serves free full breakfasts each morning.

Will Sun Palace Cancun - Adults Only - All-inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Sun Palace Cancun - Adults Only - All-inclusive.

Does Sun Palace Cancun - Adults Only - All-inclusive have connecting rooms?

No, this all-inclusive property doesn't feature connecting guestrooms.

How close is the airport from Sun Palace Cancun - Adults Only - All-inclusive?

The closest major airport to Sun Palace Cancun - Adults Only - All-inclusive is Cancun Intl. Airport (CUN), which is 8.1 mi away (13 minutes by car).

Can I book a room with a balcony at Sun Palace Cancun - Adults Only - All-inclusive?

Yes, every guestroom at Sun Palace Cancun - Adults Only - All-inclusive comes with a balcony with some featuring ocean or resort views.

Sun Palace Cancun - Adults Only - All-inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 728 out of 1000 reviews
Rating 8 - Good. 167 out of 1000 reviews
Rating 6 - Okay. 66 out of 1000 reviews
Rating 4 - Poor. 18 out of 1000 reviews
Rating 2 - Terrible. 21 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Tyquan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and staff, very peaceful. Only wishes is that the pool would be open for longer.
Stayed 3 nights in Mar 2025

10/10 Excellent

Haritha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very comfortable - beautiful view of the ocean and in a relatively quiet area within the hotel zone. Limited restaurant options since it’s a smaller hotel but a lot of variety at the buffet style restaurant and drinks overall were great! Not as impressed with the spa facilities
Stayed 4 nights in Mar 2025

8/10 Good

Maurylyne Tatiana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean. Resort was on the smaller side but nothing felt crowded or cramped. The service was excellent. Pool areas were great and the beach was fantastic. Overall excellent experience.
Stayed 3 nights in Mar 2025

10/10 Excellent

Michaeline L

Stayed 3 nights in Mar 2025

10/10 Excellent

Darcy

Stayed 3 nights in Jan 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

FRANK D, NEW BRAUNFELS

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. A few items did fall short. Our room was not ready upon arrival (after 3pm) and we received 2 full beds vs the king we had reserved. The room was ready around 4:30
Stayed 1 night in Feb 2025

6/10 Okay

Julie Rose

setryhr5h
Stayed 5 nights in Feb 2025

8/10 Good

Dana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property staff were extremely friendly, and resort was very clean. The only downfall for me was it wqas hard to acquire a lounger around the pool area.
Stayed 5 nights in Feb 2025

10/10 Excellent

Angela

Stayed 3 nights in Feb 2025

8/10 Good

Noah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Mijin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

mercoffice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Steven

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean.Friendly staff.
Stayed 5 nights in Jan 2025

6/10 Okay

Jaime

Liked: Cleanliness, room comfort

Break

Stayed 3 nights in Jan 2025

10/10 Excellent

TOMOAKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Maria, Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. Best food we've had in Mexico. Definitely will be back!
Stayed 6 nights in Jan 2025

10/10 Excellent

Anthony

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smaller property which is nice if you dont like being around too many people. Food was great. Drinks were pretty good. Limited on top shelf liqour but had enough to satisfy me. Rooms are awesome especially the hot tub. Room service was a plus. The Thai restaurant was our favorite. Would be nice if they provided free transport to and from airport. Also to and from other resort that you get day passes to explore. Didn't like the fact we had to pay expensive taxi for that. Staff was always nice and friendly and helpful. Everything was extremely clean. Nice chill all inclusive resort. Only wish they had more bar options to hang out at night and a late night buffet. Overall expensive was nice.
Stayed 5 nights in Jan 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best beach and beach service
Stayed 7 nights in Jan 2025

8/10 Good

jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Transportation.

Please be advised that transportation if not reserve through hotels.com. We'll be charged $52 per couple. Even though it states on the reservation booking that it is included, the hotel will not remove it once it is on your bill.
Stayed 4 nights in Dec 2024

8/10 Good

Grace

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY GOOD.
Stayed 5 nights in Jan 2025

10/10 Excellent

Christopher

Stayed 2 nights in Dec 2024

10/10 Excellent

Leigh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our visit to Sun Palace and it did not disappoint.
Stayed 5 nights in Jan 2025

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