Moon Palace Cancun - All-Inclusive

5.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Moon Palace Cancun - All-Inclusive

Aerial view
Property video
Couples treatment rooms, sauna, hot tub, steam room, body treatments
View from room
Aerial view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi

Explore the area

View in a map
Carretera Cancun-Chetumal Km. 340, Cancun, QROO, 77500
  • Place, Grand Outlet Riviera Maya
    ‪9 min walk‬
  • Place, Xoximilco
    ‪10 min walk‬
  • Place, Moon Palace Golf Club
    ‪16 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Superior Governor Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 968 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

Swim Up Suite

  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

Superior Two Bedroom Presidential Suite

  • Sea view
  • 1798 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

Superior Honeymoon Suite - King Size Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Partial sea view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Two Bedroom Suite Golf Course View

  • Golf view
  • 928 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

Superior Deluxe Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Superior Deluxe Garden View (Book 4 nights, Get 2 nights in Punta Cana)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Superior Deluxe Ocean View - Book 4 nights, get 2 free in Punta Cana

  • Ocean view
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Three-Bedroom Villa with Golf Course View

  • Golf view
  • 1380 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

Superior Family Deluxe - Kids & Teens Stay Free

8.2 out of 10
Very good
(13 reviews)
  • Garden view
  • 968 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

Superior Deluxe Garden View - Kids & Teens Stay Free

7.8 out of 10
Good
(194 reviews)
  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Superior Deluxe Ocean View - Kids & Teens Stay Free

7.6 out of 10
Good
(81 reviews)
  • Ocean view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Superior Junior Suite Golf Course View with Golf Cart Included

9.6 out of 10
Exceptional
(7 reviews)
  • Golf view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Cancun

Located 1.9 mi (3 km) from Moon Palace Golf Club, Moon Palace Cancun - All-Inclusive is within a 15-minute drive of other popular attractions like Riviera Cancun Golf Resort. This 1334-room, 5-star property has 7 outdoor pools along with indoor private hot tubs and a golf course.

What's nearby

  • Grand Outlet Riviera Maya - 9 min walk - 0.5 miles
  • Xoximilco - 10 min walk - 0.5 miles
  • Moon Palace Golf Club - 16 min walk - 0.9 miles
  • El Tinto Golf Course - 2 min drive - 2.0 miles
  • Delfines Beach - 24 min drive - 12.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 8 min drive

Restaurants

  • ‪Lobby Bar - ‬7 min drive
  • ‪Grand Lobby Bar - ‬6 min drive
  • ‪The Grill - ‬9 min drive
  • ‪Grand Central Buffet - ‬7 min drive
  • ‪Cafe Bistro - ‬7 min drive

About this property

Moon Palace Cancun - All-Inclusive

Moon Palace Cancun - All-Inclusive features a golf course, a marina, and a full-service spa. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for USD 26 per person roundtrip. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and access to locker space. Other amenities at this all-inclusive property include 7 outdoor pools, a nightclub, and a children's pool.
55-inch Smart TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and memory foam beds with premium bedding and down comforters ensure a restful night. Other amenities include indoor private hot tubs, free minibar items, and balconies.
Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts and a marina. 7 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

O Spa has 36 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Free uncovered valet parking on site

Food and drink

  • Free buffet breakfast available daily
  • 11 bars/lounges
  • 16 restaurants
  • 2 coffee shops/cafes
  • 3 swim-up bars
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Agra
  • Los Caporales
  • Momo Teppanyaki
  • Riviera Maya
  • Trattoria

Things to do

  • 2 outdoor tennis courts
  • 27-hole golf course
  • 5 outdoor pickleball courts
  • 7 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free beach club
  • Free children's club
  • Full-service spa
  • Games
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf driving range
  • Golf lessons
  • Gym
  • Kayaking
  • Mini golf
  • Nightclub
  • Pilates classes
  • Playground
  • Pro golf shop
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas
  • Water sports equipment
  • Waterslide
  • Windsurfing

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 36 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible shuttle
  • Elevator (78 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (24 inches high)
  • Smooth flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 16 buildings
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with cable/satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

This property comprises 2 sections, Moon Palace Nizuc and Moon Palace Sunrise. Guestrooms are assigned in either section prior to check-in and guests will be notified of their room location upon arrival at the resort. Guests have access to facilities and services at both sections of the resort.

Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 3 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 26 per person (roundtrip)
  • Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers free parking.
Property Registration Number 005-007-000963/2025

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, a security system, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Moon Palace Golf Resort All Inclusive

Moon Palace Golf Resort All Inclusive Cancun

Moon Palace Resort All Inclusive

Moon Palace Golf Cancun

Moon Palace Cancún All Inclusive All-inclusive property Cancun

Moon Palace Cancún All Inclusive Cancun

Frequently asked questions

Can I book all-inclusive rate plans at Moon Palace Cancun - All-Inclusive?

Moon Palace Cancun - All-Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include kayaking, mini golf, and soccer.

How much does it cost to stay at Moon Palace Cancun - All-Inclusive?

As of May 17, 2026, prices found for a 1-night stay for 2 adults at Moon Palace Cancun - All-Inclusive on May 20, 2026 start from $536, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Moon Palace Cancun - All-Inclusive?

Moon Palace Cancun - All-Inclusive offers free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

What's there to see close to Moon Palace Cancun - All-Inclusive?

This property in Cancun is within a 10-minute walk of Xoximilco and Grand Outlet Riviera Maya. You'll also find Moon Palace Golf Club and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park within a short drive.

Is there parking available at Moon Palace Cancun - All-Inclusive?

Yes, valet and self parking are offered for free at the property. Bicycle parking is also available for guests.

Is a spa located at Moon Palace Cancun - All-Inclusive?

O Spa is the property's spa and services include hot stone massages, sports massages, couples treatments, and aromatherapy.

Are there luxury amenities available at Moon Palace Cancun - All-Inclusive?

Yes, guests can indulge in luxuries such as a private indoor hot tub, 16 restaurants, and champagne service at this property.

Does Moon Palace Cancun - All-Inclusive have a casino at the property?

No, Moon Palace Cancun - All-Inclusive doesn't have a casino.

Will I find an indoor pool at Moon Palace Cancun - All-Inclusive?

No, this property doesn't have an indoor pool; however, there are 7 outdoor pools.

What do couples enjoy most about Moon Palace Cancun - All-Inclusive?

At this beachfront property, there are many amenities for couples, including a private indoor hot tub and champagne service in each guestroom, and some feature ocean view.

Does Moon Palace Cancun - All-Inclusive have a hot tub?

No, but guests can enjoy a steam room at this property.

Does Moon Palace Cancun - All-Inclusive feature a restaurant that includes a breakfast menu?

Yes, Moon Palace Cancun - All-Inclusive has 16 restaurants, and serves free buffet breakfast each morning.

Will Moon Palace Cancun - All-Inclusive allow pets to stay for free?

No, pets aren't allowed at Moon Palace Cancun - All-Inclusive though service animals are welcome.

Does Moon Palace Cancun - All-Inclusive have connecting rooms available?

Yes, you can book connecting rooms at this property for your group or family vacation.

How close is the airport from Moon Palace Cancun - All-Inclusive?

The closest major airport to Moon Palace Cancun - All-Inclusive is Cancun Intl. Airport (CUN), which is 5.2 mi away (8 minutes by car).

Are there rooms with balconies at Moon Palace Cancun - All-Inclusive?

Yes, every guestroom at Moon Palace Cancun - All-Inclusive comes with a balcony and some offer ocean and garden views.

Does Moon Palace Cancun - All-Inclusive have a wedding venue?

There are wedding services available at Moon Palace Cancun - All-Inclusive if that's in your vacation plans.

Moon Palace Cancun - All-Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1693 out of 3076 reviews
Rating 8 - Good. 613 out of 3076 reviews
Rating 6 - Okay. 374 out of 3076 reviews
Rating 4 - Poor. 192 out of 3076 reviews
Rating 2 - Terrible. 204 out of 3076 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jose

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property is huge like seriously is huge. That you need a golf cart to transport you from room to pool/restaurnts/ water parks etc.
Stayed 3 nights in May 2026

10/10 Excellent

marlon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pools are clean and numerous. Very family friendly. High standard food. Neat freaks in the most positive way. Amazing landscaping. Would definitely stay again at a Palace resort.
Stayed 4 nights in Apr 2026

10/10 Excellent

Varun Kumar

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, nice amenities, great food and service
Stayed 4 nights in Mar 2026

8/10 Good

David

Stayed 7 nights in Mar 2026

6/10 Okay

Ankit

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Pros: Variety of food. Less options for vegetarians though. Beautiful property and pool. Cons: Service is slow. Transfer is also very slow and you will have to wait for cart.
Stayed 1 night in Mar 2026

10/10 Excellent

Christian

Stayed 8 nights in Feb 2026

10/10 Excellent

Milad

Traveled with group, Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean was not clean just because it’s closer to the city but the pool makes up for it. But the pools were amazing and the food was really good. Night entertainment was great. Would stay here again.
Stayed 4 nights in Feb 2026

10/10 Excellent

Ian Harmon

Liked: Cleanliness, amenities, property conditions & facilities
Everything was grey!
Stayed 6 nights in Feb 2026

2/10 Terrible

Akash

Traveled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
My property was stolen during the spa. I reached out to public relation and they were very rude and unprofessional. They didn’t properly help me resolve this issue. We involved Secuirty and they also were unable to resolve this issue. They kept denying that the property was stolen from their staff. We asked for some sort of credit or money back for the spa and we were told firmly not allowed. This was the worst experience I ever had at a resort. The entire team and staff were unprofessional about this matter.
Stayed 4 nights in Feb 2026

10/10 Excellent

jonathan

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing resort and staff, only complaint was the sales pitch to start and end to the trip
Stayed 7 nights in Feb 2026

8/10 Good

Tanisha, scappoose

Stayed 7 nights in Oct 2025

10/10 Excellent

Veronicah

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 4 nights in Feb 2026

4/10 Poor

megan

Stayed 4 nights in Feb 2026

10/10 Excellent

Layla

Stayed 4 nights in Feb 2026

8/10 Good

RANDEEP, Pittsford

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place, clean pools, surroundings nice staff. Just a bit crowded for us as a couple.
Stayed 3 nights in Feb 2026

10/10 Excellent

Fernanda

Stayed 2 nights in Feb 2026

10/10 Excellent

Carleigh

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had our transportation booked through Moon Palace, unfortunately we were dropped off at the wrong location (The Grand) and our stay was at Sunrise, easily redirected by staff to the lobby lobby bus to take us to Sunrise. Check in took a little longer than expected but there was a long line up. The resort was absolutely beautiful and we were just in time to hit up the lunch buffet as we had to wait til check in time for our room to be ready. The food was AMAZING the entire stay, like 20/10 between Sunrise and Nizu, the staff were extremely friendly and attentive. The room was gorgeous, bed was so comfortable I wanted to pack it in my duffle bag. the views from our 3rd floor room were spectacular. Jess that does the activities with guest did such an amazing job, she literally made us workout and have fun the whole day!! We loved her !! The resort had so much to offer to keep you busy, I can honestly go on and on about how amazing Moon Palace is, I’d rebook in a heartbeat. Best resort I’ve stayed at
Stayed 3 nights in Feb 2026

2/10 Terrible

Ramon, oakland

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room falling a part ; toilet tissue holder broke and leave on the floor, thermostat panel not working, Jacuzzi in the room not working , shampoo broken, towels not enough, elevator not working, this resort people here bothered you to want you buy their membership…. Not pleasant at all
Stayed 4 nights in Feb 2026

4/10 Poor

Karen

Stayed 2 nights in Feb 2026

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall, our family had a great time at the resort and will be back to this or another of their properties. Most dinner restaurants were great, plenty for everyone in the family to do, and liked the evening shows.
Stayed 6 nights in Dec 2025

10/10 Excellent

Sergio

Liked: Cleanliness, amenities, property conditions & facilities
I recently had the pleasure of staying at the Moon Palace Resort, and I must say, it exceeded my expectations! This luxurious all-inclusive resort is perfect for families, couples, and anyone looking for a relaxing getaway. The resort boasts an impressive array of amenities, including 7 outdoor pools, a water park with a giant waterslide, and a FlowRider. The beach is stunning, with white sand and crystal-clear waters, perfect for swimming, kayaking, or simply soaking up the sun. The rooms are spacious and comfortable The service is top-notch, with friendly and attentive staff who cater to your every need. Dining is a highlight, with 16 restaurants and 11 bars serving a variety of cuisines, from Mexican to Brazilian to Asian. The buffet options are impressive, and the a la carte restaurants offer a more intimate Overall, I highly recommend the Moon Palace Resort for an unforgettable vacation experience.
Stayed 3 nights in Feb 2026

2/10 Terrible

Muhammed Fawad, Naperville

Disliked: Cleanliness, amenities, property conditions & facilities
We stayed at Moon palace this winter 2025 and our experience was horrible. I heard a lot about Moon Palace but my experience shows the other way. Please guest when you go there do not but their timeshare. They do not even market it as timeshare they call it membership fee which is complete fraud. I have never seen any resort in Cancun whose focus is to sell business to their guest. No matter what they say DO NOT but the membership, it is all fraud.
Stayed 8 nights in Dec 2025

8/10 Good

Nilou

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, great amenities for kids, and good selection of food.
Stayed 4 nights in Feb 2026

10/10 Excellent

Matthew

Great food and staff.
Stayed 6 nights in Feb 2026

8/10 Good

Arjun

Stayed 3 nights in Feb 2026

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