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Barceló Maya Palace - All Inclusive

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Photo gallery for Barceló Maya Palace - All Inclusive

A resort with a large central pool, palm trees, and a thatched-roof building.
An outdoor dining area with wicker furniture and tables set for dining, overlooking a beach with palm trees and the ocean.
A spacious living area with a large window offering a view of the ocean, a dining area with wooden furniture, and a cozy seating area with a fireplace.
A couple embracing on a beach with palm trees and a clear sky.
An aerial view of a resort with a beachfront, palm trees, and a large building with a yellow dome.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included

Explore the area

View in a map
Cta Chetumal Puerto Juarez KM 266.3, Xpu-Ha, QROO, 77750
  • Place, Cenote Cristalino
    ‪14 min walk‬
  • Place, Ecopark Kantun Chi
    ‪14 min walk‬
  • Place, Cenote Azul
    ‪2 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Junior Room

A hotel room with two beds, a TV, a ceiling fan, a desk with a lamp, and a view of the outdoors.

Junior Room

8.4 out of 10
Very good
(290 reviews)
  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, Oceanfront (Premium Level)

A hotel room with a large bed, a desk, a television, and a balcony with a view of the outdoors.

Junior Suite, Oceanfront (Premium Level)

8.6 out of 10
Excellent
(22 reviews)
  • Partial ocean view
  • 484 sq ft
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, Pool View (Premium Level)

A hotel room with a large bed, a desk with a chair, a television, and a view of the outdoor area.

Junior Suite, Pool View (Premium Level)

8.8 out of 10
Excellent
(19 reviews)
  • 484 sq ft
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Presidential Suite, Oceanfront (Premium Level)

A spacious living area with a high ceiling, wooden beams, and a large window providing a view of the outdoors.

Presidential Suite, Oceanfront (Premium Level)

  • Partial ocean view
  • 1539 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

About the neighborhood

Xpu-Ha

Barceló Maya Palace - All Inclusive places you within a leisurely stroll of Ecopark Kantun Chi and Cenote Cristalino. This 756-room, 4.5-star property welcomes business and leisure travelers with 3 outdoor pools, a private beach, and a full-service spa.
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What's nearby

  • Caleta Chac-hal-al - 10 min walk - 0.5 miles
  • Cenote Cristalino - 14 min walk - 0.8 miles
  • Ecopark Kantun Chi - 14 min walk - 0.8 miles
  • Cenote Azul - 2 min drive - 1.1 miles
  • Puerto Aventuras Marina - 4 min drive - 2.2 miles

Getting around

  • Cancun Intl. Airport (CUN) - 64 min drive

Restaurants

  • ‪Capri - ‬5 min walk
  • ‪Tokyo - ‬9 min walk
  • ‪Beach Buffet - ‬15 min walk
  • ‪Colonial Buffet - ‬9 min walk
  • ‪Palmeras - ‬8 min walk

About this property

Barceló Maya Palace - All Inclusive

Barceló Maya Palace - All Inclusive features a private beach, a full-service spa, and 3 outdoor pools. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 278 per vehicle roundtrip. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this all-inclusive property include a water park, a nightclub, and a children's pool.
32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Free minibar items, furnished balconies or patios, and coffee makers are also available.
A private beach, 3 outdoor tennis courts, a health club, and a water park (surcharge) with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

U-Spa has 20 treatment rooms. Services include deep-tissue massages, Swedish massages, facials, and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.

Similar properties

Aerial view
Barceló Maya Caribe - All Inclusive
Xpu-Ha
  • Pool
  • Hot tub
  • Breakfast included
  • All inclusive
8.8 out of 10, Excellent, 1,000 reviews
$200 nightly
The price is $246
Sep 7 - Sep 8
Total with taxes and fees
Barceló Maya Caribe - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 poolside bars
  • 4 bars/lounges
  • 6 restaurants
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Brasserie
  • Caribe
  • La Hacienda
  • Mirador
  • Rodizio

Things to do

  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Nightclub
  • Outdoor pool (guest access)
  • Piano
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Volleyball
  • Water park
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,347 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Deep-tissue massages
  • Facials
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 3.46 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 278 per vehicle (roundtrip, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.
Property Registration Number 008-007-000051/2025

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

All Inclusive Barcelo Maya Palace Deluxe
Barcelo Maya Palace Deluxe
Barceló Maya Palace All Inclusive Hotel Xpu-Ha
Barcelo Maya Palace Deluxe All Inclusive Xpu-Ha
Barcelo Maya Palace Deluxe Xpu-Ha
Barcelo Palace Maya Deluxe
Maya Barcelo Palace
Maya Palace Barcelo
Maya Palace Deluxe All Inclusive
Palace Barcelo
Barcelo Maya Palace Deluxe All Inclusive Hotel Xpu-Ha
Barcelo Maya Palace Deluxe All Inclusive Hotel
Barcelo Maya Palace All Inclusive Xpu-Ha
Barceló Maya Palace All Inclusive Xpu-Ha
Barcelo Maya Palace Xpu-Ha
Barceló Maya Palace All Inclusive All-inclusive property Xpu-Ha
Barceló Maya Palace All Inclusive All-inclusive property
Barceló Maya Inclusive XpuHa
Barcelo Maya Inclusive Xpu Ha
Barceló Maya Palace - All Inclusive Xpu-Ha
Barceló Maya Palace - All Inclusive All-inclusive property

Frequently asked questions

Are there all-inclusive rate plans at Barceló Maya Palace - All Inclusive?

Barceló Maya Palace - All Inclusive is an all-inclusive resort and rates come with buffet and à la carte meals plus all onsite activities. Activities include snorkeling, windsurfing, and rowing/canoeing.

How much does it cost to stay at Barceló Maya Palace - All Inclusive?

As of Sep 3, 2026, prices found for a 1-night stay for 2 adults at Barceló Maya Palace - All Inclusive on Sep 7, 2026 start from $302, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Barceló Maya Palace - All Inclusive?

Barceló Maya Palace - All Inclusive offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

What's there to do around Barceló Maya Palace - All Inclusive?

This property is located in Xpu-Ha, a short 12-minute walk from Ecopark Kantun Chi and also 18 minutes on foot from Cenote Azul. You'll also find Puerto Aventuras Marina and Xpu-ha Beach within a short drive.

Will I be able to park at Barceló Maya Palace - All Inclusive?

Yes, self parking is offered for free at the property. Though parking is limited parking, wheelchair-accessible parking is also available.

Is there a spa available at Barceló Maya Palace - All Inclusive?

U-Spa is the property's spa and services include deep-tissue massages, facials, and body treatments.

Does Barceló Maya Palace - All Inclusive have luxury amenities?

Yes, guests can indulge in luxuries such as 3 outdoor pools, a private beach, and 6 restaurants at this property.

Does Barceló Maya Palace - All Inclusive feature a casino on the premises?

No, Barceló Maya Palace - All Inclusive doesn't have a casino.

Will I find an indoor pool at Barceló Maya Palace - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools.

Is Barceló Maya Palace - All Inclusive good for couples?

There are plenty of amenities for couples at this property, including a private beach, 6 restaurants, and 3 outdoor pools.

Are there hot tubs at Barceló Maya Palace - All Inclusive?

No, but guests can enjoy a steam room at this property.

Does Barceló Maya Palace - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Barceló Maya Palace - All Inclusive has 6 restaurants, and serves free buffet breakfast each morning.

Will Barceló Maya Palace - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Barceló Maya Palace - All Inclusive.

Are there connecting rooms at Barceló Maya Palace - All Inclusive?

No, there aren't connecting guestrooms at this property.

How close is the airport from Barceló Maya Palace - All Inclusive?

The closest major airport to Barceló Maya Palace - All Inclusive is Cozumel Intl. Airport (CZM), which is 25.5 mi away (260 minutes by car).

Can I book a room with a balcony at Barceló Maya Palace - All Inclusive?

Yes, every guestroom at Barceló Maya Palace - All Inclusive comes with a furnished balcony/patio and some offer ocean and garden views.

Does Barceló Maya Palace - All Inclusive offer wedding services?

There are wedding services available at Barceló Maya Palace - All Inclusive if that's in your vacation plans.

Barceló Maya Palace - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1468 out of 2236 reviews
Rating 8 - Good. 475 out of 2236 reviews
Rating 6 - Okay. 173 out of 2236 reviews
Rating 4 - Poor. 56 out of 2236 reviews
Rating 2 - Terrible. 64 out of 2236 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and I loved the swim bar!
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Viviana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great food, friendly
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favorite places to stay for the last 10 years!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Chazz Souk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort, and extremely family oriented. The staff is incredible and very attentive.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and staff. The beach had seaweed but there were good days and we enjoyed swimming, snorkeling and playing volleyball. The food was great and fruit options plentiful at the buffets. The desserts could use some improvement. The bus that takes u around doesn’t show up very regularly and u can east half hour waiting for it. I
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Patience

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay there was fabulous. Everyone was so friendly and helpful. My kids loved that the beach was close to the pools. The food was fantastic.
Stayed 7 nights in May 2026
Verified review

8/10 Good

Lejani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, great for families. Highlight are the sea turtles that come to their beach!
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience, we went to two different hotels and this one was way better as compared to the first, I wish we would have stayed longer and get to see the rest of the hotels and amenities.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and staff was friendly and helpful.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Cristin Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly with areas for adults and kids to enjoy together or separately. Friendly staff and absolutely pristine grounds. We love this resort and have been return customers yearly!
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful and food was delicious! A little bit dated for 2026, but you can still find fun things to do
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Goorgen

Liked: Cleanliness, amenities, property conditions & facilities
Excellent resort.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite place to stay, great place for kids. Myra is the BEST pool drunk server. Ala cart restaurants are all good. Beautiful fun-filled resort, have been 3 times in the past year
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just spent 10 days at Barceló Maya Palace and loved every minute. The resort is stunning, clean, and beautifully maintained. The pools and beach are absolutely gorgeous, with plenty of room to relax. Every meal at the buffet and specialty restaurants was excellent. Most of all, the staff was incredibly warm and attentive. It was the perfect luxury vacation, and we cannot wait to return!
Stayed 9 nights in May 2026
Verified review

10/10 Excellent

Rhina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful. The pool is super big and nice. I would definitely give this property 5 stars.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Harika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was some seaweed (visited mid May) which was disappointing. But I was still able to snorkel and see fish and sting rays. Overall we had a great time. Food and service were excellent.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Chad Norman

Liked: Cleanliness, amenities, property conditions & facilities
Excellent food, amenities and staff
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Olga

Liked: Cleanliness
Excellent service, friendly staff, clean rooms, nice and pleasant atmosphere.
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Selena Karli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 10-day stay at Barceló Maya Palace was absolutely flawless. The property is spectacular, immaculate, and features incredible pools and a beautiful beach. We were thoroughly impressed by the excellent food quality and the outstanding, friendly service from the entire staff. It is a true luxury experience from start to finish. We highly recommend this resort and will definitely be back!
Stayed 9 nights in May 2026
Verified review

10/10 Excellent

Luis Soto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were cleaned daily and done well. Staff were helpful with any questions. Pools were great.
Stayed 7 nights in May 2026
Verified review

8/10 Good

Latresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely clean and decor #1. Definitely a beautiful place to stay.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top draw holiday, could not fault anything. Clean, superb staff, great pools, top facilities. Would highly recommended for everyone.
Stayed 12 nights in Apr 2026
Verified review

10/10 Excellent

Grygoriy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super resort don’t forget sunscreen
Stayed 13 nights in Apr 2026
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved this resort. I would suggest staying in the palace to be able to go to all the others. The Mayan Mall was really fun for the whole family between bowling, arcade, ice skating, etc. The staff was extremely friendly, my kids and I all had a wonderful time.
Stayed 5 nights in Apr 2026