Occidental Cozumel - All Inclusive

4.0 star property
On private beach with 3 outdoor pools, near Mr. Sancho's Beach Club

Choose dates to view prices

Photo gallery for Occidental Cozumel - All Inclusive

7 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Reception
Aerial view
Aerial view
7 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Breakfast included
  • All inclusive
  • Spa

Explore the area

View in a map
Km 16.6 Carretera Sur, El Cedral, San Francisco, Palancar, Cozumel, QROO, 77600
  • Place, Arrecifes de Cozumel National Park
    ‪8 min walk‬
  • Place, San Francisco Beach
    ‪17 min walk‬
  • Place, Nachi Cocom Beach Club & Water Sport Center
    ‪18 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪21 min drive‬

Room options

Royal Level Luxury

8.4 out of 10
Very good
(28 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Deluxe Room (Deluxe)

8.2 out of 10
Very good
(127 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Deluxe Room (Concierge)

9.0 out of 10
Wonderful
(33 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Deluxe Room (Romance)

7.8 out of 10
Good
(6 reviews)
  • 441 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

About the neighborhood

Cozumel

San Francisco Beach is a short stroll from Occidental Cozumel - All Inclusive, and other popular attractions like Paradise Beach are within a mile (2 km). This 247-room, 4-star property welcomes business and leisure travelers with 3 outdoor pools, a private beach, and a full-service spa.

What's nearby

  • Arrecifes de Cozumel National Park - 8 min walk - 0.5 miles
  • San Francisco Beach - 17 min walk - 0.9 miles
  • Nachi Cocom Beach Club & Water Sport Center - 18 min walk - 1.0 mile
  • Mr. Sancho's Beach Club - 2 min drive - 1.6 miles
  • Paradise Beach - 2 min drive - 1.8 miles

Getting around

  • Cozumel Intl. Airport (CZM) - 26 min drive

Restaurants

  • ‪El Patio Lobby Bar - ‬13 min walk
  • ‪Roots Beach Club - ‬4 min drive
  • ‪Coral - ‬6 min walk
  • ‪Market Café - ‬5 min drive
  • ‪Beach Club - ‬9 min walk

About this property

Occidental Cozumel - All Inclusive

On private beach with 3 outdoor pools, near Mr. Sancho's Beach Club
Occidental Cozumel - All Inclusive features a private beach, a full-service spa, and 3 outdoor pools. There's free parking if you drive. The 24-hour front desk has staff standing by to help with tours/tickets and luggage storage. Other amenities at this all-inclusive property include a nightclub, a children's pool, and a gym.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Free minibar items, coffee makers, and ceiling fans are other standard amenities. Housekeeping is available on request.
A private beach and 2 outdoor tennis courts are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Massages are available on the beach and in the spa; other services include hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 7 restaurants
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Beach Club
  • Coral
  • La Posada
  • Los Olivos
  • México Lindo

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Nightclub
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Scooter/moped rentals

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,392 square feet of conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In a national park
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 11 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Colonial architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 82.12 per accommodation, per night

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.

Property is also known as

Cozumel Grand Occidental
Occidental Grand Cozumel
Occidental Grand Cozumel All Inclusive
Grand Cozumel
Grand Occidental Cozumel
Occidental Cozumel
Occidental Grand Cozumel Hotel Cozumel
Occidental Grand Hotel Cozumel
Occidental Grand Cozumel Resort All Inclusive
Occidental Grand Resort All Inclusive
Occidental Cozumel Resort
Occidental Resort
Occidental Grand Cozumel Hotel
Occidental Cozumel All Inclusive
Occidental Cozumel All Inclusive All-inclusive property
Occintal Cozumel Inclusive
Occidental Cozumel - All Inclusive Cozumel
Occidental Cozumel - All Inclusive All-inclusive property

Frequently asked questions

Are there all-inclusive options at Occidental Cozumel - All Inclusive?

Occidental Cozumel - All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include snorkeling, windsurfing, and kayaking.

How much does it cost to stay at Occidental Cozumel - All Inclusive?

As of Feb 17, 2026, prices found for a 1-night stay for 2 adults at Occidental Cozumel - All Inclusive on Mar 7, 2026 start from $322.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Occidental Cozumel - All Inclusive?

Occidental Cozumel - All Inclusive provides free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

What's there to see within easy reach of Occidental Cozumel - All Inclusive?

This property is located in Cozumel, a short 11-minute walk from San Francisco Beach and also 15 minutes on foot from Nachi Cocom Beach Club & Water Sport Center. You'll also find Paradise Beach and Mr. Sancho's Beach Club within a short drive.

Will I be able to park at Occidental Cozumel - All Inclusive?

Yes, uncovered self parking is offered for free at the all-inclusive property. Accessible parking is also available for guests.

Is a spa located at Occidental Cozumel - All Inclusive?

There is a full-service spa available for guests to enjoy and services include hot stone massages, sports massages, body wraps, and aromatherapy.

Does Occidental Cozumel - All Inclusive have a casino?

No, Occidental Cozumel - All Inclusive doesn't have a casino.

Will I find an indoor pool at Occidental Cozumel - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools and a hot tub. Guests have pool access between 8:00 AM and 8:00 PM.

What amenities will couples enjoy at Occidental Cozumel - All Inclusive?

This waterfront all-inclusive property offers plenty of amenities for couples including a private beach, a beach bar, and 3 outdoor pools.

Are there hot tubs at Occidental Cozumel - All Inclusive?

Yes, this all-inclusive property has a spa tub.

Does Occidental Cozumel - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Occidental Cozumel - All Inclusive has 7 restaurants, and serves free full breakfasts each morning.

Will Occidental Cozumel - All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Occidental Cozumel - All Inclusive.

Are there connecting rooms at Occidental Cozumel - All Inclusive?

Yes, this all-inclusive property has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Occidental Cozumel - All Inclusive?

The closest major airport to Occidental Cozumel - All Inclusive is Cozumel Intl. Airport (CZM), which is 11.6 mi away (26 minutes by car).

Are there rooms with balconies that I can book at Occidental Cozumel - All Inclusive?

No, there aren't any guestrooms with balconies at Occidental Cozumel - All Inclusive.

Does Occidental Cozumel - All Inclusive host weddings?

There are wedding services available at Occidental Cozumel - All Inclusive if that's in your vacation plans.

Occidental Cozumel - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 376 out of 1009 reviews
Rating 8 - Good. 281 out of 1009 reviews
Rating 6 - Okay. 181 out of 1009 reviews
Rating 4 - Poor. 82 out of 1009 reviews
Rating 2 - Terrible. 89 out of 1009 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Alexandru

Liked: Cleanliness, amenities, property conditions & facilities
Room is very clean and staff is nice and efficient.
Stayed 5 nights in Nov 2025

8/10 Good

Patricia

Staff was great, food could be better.
Stayed 4 nights in Nov 2025

6/10 Okay

Jodie

Traveled with family
Disliked: Amenities
Not enough rooms with king size beds most of them have full size beds. The food was okay not much flavor and the buffet was pretty much always out of food. They need more choices and maybe a snack bar, The staff was pretty amazing the resort was beautiful in the jungle. The pools needed to be cleaned more often. We often had to ask them to come clean all the stuff out of the pools. Bars should be open earlier.
Stayed 8 nights in Nov 2025

8/10 Good

Jenifer

Traveled with family
Liked: Cleanliness
Nice friendly staff
Stayed 8 nights in Nov 2025

8/10 Good

Talon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient proximity to dive sites. BEWARE IF USING OFF_SITE DIVE OPERATORS THAT THEY CHARGE A "PIER FEE". somewhat outrageous as they don't help you get on and off the boat or provide any real "service" Other than that extorsion practice of the dive shop/pier the Staff here is great. Always there to help. Pool atmosphere was fun and inviting. Beach could use some work. Not sure how to reverse the erosion. short walk up to Allegro tells you where all the sand went! Beds were very comfortable and the rooms were spacious enough for two over the span of 8 days. It's a bit of a hike to town. This is good and bad. Good for quiet and relaxing. bad if you want to get a taxi and go for dinner off of property. You can rent a car from the hotel which is nice. The Disco could maybe use some revamping as it was not very lively. Food choices were overall pretty good as well as the drink selections. The landscaping of the property is lovely. Lush greenery and well maintained foliage of many varieties. We'll be back.
Stayed 7 nights in Oct 2025

10/10 Excellent

Elias

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Excelente servicio por parte de todo el personal !!
Stayed 2 nights in Oct 2025

8/10 Good

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, love the location! The food was good, and the snorkeling on the beach at the resort was excellent this time, I'm sure it is dependant on weather conditions and events. Close to other snorkeling locations, and lots of excursions available. We still love the beach, they have done a great job trying to keep up with the beach erosion (which is not their fault!!).
Stayed 7 nights in Nov 2025

8/10 Good

Rodolfo Julio Castelló

Stayed 6 nights in Sep 2025

8/10 Good

Thomas Albert

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The room was good. service was good also.
Stayed 10 nights in Oct 2025

10/10 Excellent

Manuel, Houston

Liked: Cleanliness, property conditions & facilities
Excellent service from employees, food was not the greatest. Amazing beach and water. Very beautiful resort and grounds. Definitely will stay again!
Pool side
Beach area
Stayed 3 nights in Oct 2025

10/10 Excellent

Ted Paule

Easy and fast
Stayed 3 nights in Jul 2025

6/10 Okay

Stanislav

Stayed 7 nights in Oct 2025

4/10 Poor

GARY

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not in good condition,food was terrible felt like i was at a retirement community
Stayed 2 nights in Oct 2025

10/10 Excellent

debra

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room, staff excellent
Stayed 5 nights in Oct 2025

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great place to stay if you don’t want the lots of people busy Cancun vibe! Smaller resort, relaxing and more quiet with a lot of the same activities and entertainment as larger resorts! Clean facility, helpful staff and not far from shopping if you want to get off the resort!
Stayed 4 nights in Oct 2025

10/10 Excellent

Daniel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean. Quiet. Cold AC
Stayed 4 nights in Oct 2025

10/10 Excellent

Maria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
peaceful and quiet
Stayed 3 nights in Oct 2025

10/10 Excellent

Christopher

Stayed 7 nights in Oct 2025

10/10 Excellent

Kent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A+ staff. I do not have 1 complaint. Had such a fun time vacationing there!
Stayed 4 nights in Oct 2025

8/10 Good

Terese

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property and great rooms. Buffet for all meals was average at best. Front desk staff didn't match the high quality of the property and rooms.
Stayed 3 nights in Oct 2025

8/10 Good

Sally A

Liked: Cleanliness, staff & service, property conditions & facilities
No hot water unless you called. Took 3days of cold water showers until we talked with other hotel guests.
Stayed 4 nights in Oct 2025

10/10 Excellent

Michael Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If available I suggest the the royal level. The staff at the Resturant are so accommodating. Made every meal special. Concierges were wonderful also. I booked another trip to this resort while at the resort. We have been several of the others and this is now our favorite.
Stayed 8 nights in Sep 2025

6/10 Okay

gerardo medina

Stayed 7 nights in Oct 2025

8/10 Good

MICHAEL

Traveled with family
Liked: Cleanliness, staff & service
The only problem that I had is the picture they show for the beach is old and not accurate at all. Change the picture.
Stayed 6 nights in Oct 2025

8/10 Good

Michelle Ann

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet very good
Stayed 6 nights in Oct 2025

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