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Occidental Cozumel - All Inclusive

4.0 star property
On private beach with 3 outdoor pools, near Playa Mia Grand Beach and Water Park

Choose dates to view prices

Photo gallery for Occidental Cozumel - All Inclusive

Private beach, sun loungers, beach towels, beach massages
7 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Children's play area - outdoor
Exercise/lap pool
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot Tub
  • Bar
  • 24/7 front desk

Explore the area

View in a map
Km 16.6 Carretera Sur, El Cedral, San Francisco, Palancar, Cozumel, QROO, 77600
  • Place, San Francisco Beach
    ‪19 min walk‬
  • Place, Mr. Sancho's Beach Club
    ‪4 min drive‬
  • Place, Playa Mia Grand Beach and Water Park
    ‪6 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪32 min drive‬

Room options

View all photos for Royal Level Luxury

Royal Level Luxury | Free minibar, in-room safe, desk, blackout drapes

Royal Level Luxury

8.4 out of 10
Very good
(27 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (Deluxe)

Free minibar, in-room safe, desk, blackout drapes

Deluxe Room (Deluxe)

8.2 out of 10
Very good
(118 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (Concierge)

Free minibar, in-room safe, desk, blackout drapes

Deluxe Room (Concierge)

9.0 out of 10
Wonderful
(30 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (Romance)

Free minibar, in-room safe, desk, blackout drapes

Deluxe Room (Romance)

7.8 out of 10
Good
(6 reviews)
  • 441 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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Dreams Cozumel Cape Resort & Spa - All Inclusive

Cozumel
  • On private beach
  • Pool
  • All inclusive
  • Spa
7.8 out of 10, Good, 383 reviews
$329 nightly
The price is $329
Nov 29 - Nov 30
Total with taxes and fees
Dreams Cozumel Cape Resort & Spa - All Inclusive

About the neighborhood

Cozumel

Occidental Cozumel - All Inclusive places you within a leisurely stroll of Arrecifes de Cozumel National Park and San Francisco Beach. This 247-room, 4-star property welcomes business and leisure travelers with 3 outdoor pools, a private beach, and a full-service spa.

What's nearby

  • Arrecifes de Cozumel National Park - 8 min walk - 0.5 miles
  • San Francisco Beach - 17 min walk - 0.9 miles
  • Nachi Cocom Beach Club & Water Sport Center - 18 min walk - 1.0 mile
  • Paradise Beach - 5 min drive - 1.4 miles
  • Mr. Sancho's Beach Club - 5 min drive - 1.6 miles

Getting around

  • Cozumel Intl. Airport (CZM) - 26 min drive

Restaurants

  • ‪El Patio Lobby Bar - ‬13 min walk
  • ‪Restaurant Bordeaux - ‬5 min drive
  • ‪El cedral, palapa grill - ‬17 min walk
  • ‪Paradise Beach Club - ‬3 min drive
  • ‪Market Café - ‬5 min drive

About this property

Occidental Cozumel - All Inclusive

On private beach with 3 outdoor pools, near Playa Mia Grand Beach and Water Park
Occidental Cozumel - All Inclusive features a private beach, a full-service spa, and 3 outdoor pools. There's free parking if you drive. The 24-hour front desk has staff standing by to help with concierge services and luggage storage. Other amenities at this all-inclusive property include a nightclub, a children's pool, and a gym.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Free minibar items, coffee makers, and ceiling fans are other standard amenities. Housekeeping is available on request.
A private beach and 2 outdoor tennis courts are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Massages are available on the beach and in the spa; other services include hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Allegro Cozumel All Inclusive
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  • Pool
  • Hot Tub
  • Breakfast included
8.0 out of 10, Very Good, 1,035 reviews
$190 nightly
The price is $234
Dec 2 - Dec 3
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 7 restaurants
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Beach Club
  • Coral
  • La Posada
  • Los Olivos
  • México Lindo

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Nightclub
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Scooter/moped rentals

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,392 square feet of conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In a national park
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 11 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Colonial architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.

Property is also known as

Cozumel Grand Occidental
Occidental Grand Cozumel
Occidental Grand Cozumel All Inclusive
Grand Cozumel
Grand Occidental Cozumel
Occidental Cozumel
Occidental Grand Cozumel Hotel Cozumel
Occidental Grand Hotel Cozumel
Occidental Grand Cozumel Resort All Inclusive
Occidental Grand Resort All Inclusive
Occidental Cozumel Resort
Occidental Resort
Occidental Grand Cozumel Hotel
Occidental Cozumel All Inclusive
Occidental Cozumel All Inclusive All-inclusive property
Occintal Cozumel Inclusive
Occidental Cozumel - All Inclusive Cozumel
Occidental Cozumel - All Inclusive All-inclusive property

Frequently asked questions

Are there all-inclusive options at Occidental Cozumel - All Inclusive?

Occidental Cozumel - All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include snorkeling, windsurfing, and kayaking.

How much does it cost to stay at Occidental Cozumel - All Inclusive?

As of Nov 14, 2025, prices found for a 1-night stay for 2 adults at Occidental Cozumel - All Inclusive on Dec 3, 2025 start from $198.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Occidental Cozumel - All Inclusive?

Occidental Cozumel - All Inclusive provides free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

What's there to see within easy reach of Occidental Cozumel - All Inclusive?

This property is located in Cozumel, a short 11-minute walk from San Francisco Beach and also 15 minutes on foot from Nachi Cocom Beach Club & Water Sport Center. You'll also find Paradise Beach and Mr. Sancho's Beach Club within a short drive.

Will I be able to park at Occidental Cozumel - All Inclusive?

Yes, uncovered self parking is offered for free at the all-inclusive property. Accessible parking is also available for guests.

Is a spa located at Occidental Cozumel - All Inclusive?

There is a full-service spa available for guests to enjoy and services include Swedish massages, beach massages, couples treatments, and body wraps.

Does Occidental Cozumel - All Inclusive have a casino?

No, Occidental Cozumel - All Inclusive doesn't have a casino.

Will I find an indoor pool at Occidental Cozumel - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools and a hot tub. Guests have pool access between 8:00 AM and 8:00 PM.

What amenities will couples enjoy at Occidental Cozumel - All Inclusive?

This waterfront all-inclusive property offers plenty of amenities for couples including a private beach, a beach bar, and 3 outdoor pools.

Are there hot tubs at Occidental Cozumel - All Inclusive?

Yes, this all-inclusive property has a spa tub.

Does Occidental Cozumel - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Occidental Cozumel - All Inclusive has 7 restaurants, and serves free full breakfasts each morning.

Will Occidental Cozumel - All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Occidental Cozumel - All Inclusive.

Are there connecting rooms at Occidental Cozumel - All Inclusive?

Yes, this all-inclusive property has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Occidental Cozumel - All Inclusive?

The closest major airport to Occidental Cozumel - All Inclusive is Cozumel Intl. Airport (CZM), which is 11.6 mi away (26 minutes by car).

Can I book a room with a balcony at Occidental Cozumel - All Inclusive?

No, there aren't any guestrooms with balconies at Occidental Cozumel - All Inclusive.

Does Occidental Cozumel - All Inclusive host weddings?

There are wedding services available at Occidental Cozumel - All Inclusive if that's in your vacation plans.

Occidental Cozumel - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 365 out of 1005 reviews
Rating 8 - Good. 284 out of 1005 reviews
Rating 6 - Okay. 183 out of 1005 reviews
Rating 4 - Poor. 84 out of 1005 reviews
Rating 2 - Terrible. 89 out of 1005 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Sadie Kay

Liked: Cleanliness, staff & service
Food was not good
Stayed 4 nights in Aug 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities
The breakfast buffet was the best
Stayed 5 nights in Aug 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good except the air conditioning in room 1624 was extremely noisy .
Stayed 2 nights in Aug 2025

6/10 Okay

Juliana Mia

Liked: Cleanliness
Disliked: Staff & service
Stayed 6 nights in Jul 2025

6/10 Okay

Adam

Liked: Cleanliness
We have been to Cozumel many times and enjoy this side of the island specifically for the beautiful water at the beaches as we have tried the neighboring resorts next to Occidental. I noticed Barcelo owns Occidental and we have been to Barcelo in Cabo so we really loved that resort so we thought let’s give this one a try. We were very disappointed with the food choices at the buffet. It appeared like leftovers and the same thing every day. The meat quality of the steaks in the reservation restaurant Olivos was absolutely terrible as it was presented folded over with a ton of fat on the meat. Of course you can find sustainable food at the buffet like pasta but I didn’t spend money for this resort to eat pasta. At least the property is well kept and clean with beautiful scenery. We may not return to Occidental as this was our least favorite all inclusive resort and we have been to 21 different all inclusive resorts.
Stayed 7 nights in Jul 2025

4/10 Poor

JODI ann

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
The resort is in a nice area. Some of the employees are just rude. The property is old and outdated. The back door in my toom was off track and window in the bathroom didnt close, even after maintenance came and fixed it.The buffet was ok not alot of choices. The specialty resturant if tou can maje a reservation was good especially the seafood restaurant. The drinks were ok alot of extra alcohol needed because they make them weak. I wouldnt recommend this resort.
Stayed 7 nights in Jul 2025

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very nice, but not a lot to do for under 18 kids besides swim.
Stayed 7 nights in Jul 2025

8/10 Good

Arielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Darrel Alan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this resort, we stayed in the Royal section and our room was great. The beach is just a short walk from the rooms, the pool overlooking the ocean was awesome. The Buffett food was about par for all-inclusive, the reservation restaurants have amazing food. Like always, find your favorite bartender, tip them immediately and they will take care of you. We are already planning our return trip.
Stayed 7 nights in Jul 2025

10/10 Excellent

Daniela

Traveled with group, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Loved it! Great immersion with a natural area. Beautiful environment. Lots of vegetation and wildlife. The birds and coatis are very habituated to people. It is important to not feed them or leave any food out for them to grab. Additionally people need to haze(scare) them off. We clapped our shoes or hands together and chased them off multiple times and that is important for the animal’s safety and for human safety. The animals need to be reminded to not get close to people. If you leave food or bags unattended the coatis will steal it. The staff also do a great job of hazing off the coatis/birds when notified. For the birds they also have great deterrents by the restaurants such as alarms and a raptor handler. The seafood restaurant was by far my favorite. The adult cabanas are comfy. The beach area is shaded and plenty of space. No crowds anywhere. Room had a/c and a fan. The power went out once and they fixed it super quick and had no issues. Bats are also very prominent so be cautious when walking and going up the flights of stairs to rooms, also important to make a lot of movement and noise so the bats avoid hitting you on accident. Their dance, circus, and mariachi staff are very talented and did amazing shows! Would definitely come here again!
Stayed 5 nights in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 5 nights in Jul 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Karla Ann, Grand Junction

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place second time there
Stayed 10 nights in May 2025

8/10 Good

Wendy Ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time hanging at the pool with Jesus. Wish there were more evening activities. Very quiet resort. Everyone was very friendly.
Stayed 7 nights in Jul 2025

4/10 Poor

Sarah

Traveled with family
Disliked: Amenities, property conditions & facilities
The food was horrible and the pictures on Expedia are not up to date. The beach was not what we expected.
Stayed 4 nights in Jul 2025

2/10 Terrible

Sabrina

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Jon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and the resort grounds are beautiful. I would definitely stay here again. I love the pool and the beach area.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ana Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Room clean, people very frend
Stayed 3 nights in Jul 2025

6/10 Okay

Mitchell

Liked: Staff & service
Entertainment could have been better. Was just ok. If you are looking for fun and round the clock activities don’t stay here. Food was the best part of the stay.
Stayed 7 nights in Jul 2025

10/10 Excellent

Liza

Liked: Cleanliness, staff & service, property conditions & facilities
The property is go
Stayed 4 nights in Jul 2025

10/10 Excellent

Irene I

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 4 visit over the past 10 years. I like to come back more often. It’s a nice, serene, peaceful resort, with just enough activities to choose from if you wish. I love the beach, because you can walk long ways without being crowded. The ocean is always so beautiful and pleasant to go in. The nature around the hotel is is beautiful and well kept. The buffet is very pleasant, there is always something to eat, even on days where it’s not my favorite. The beach restaurant never disappoints. The rooms are also nice, and well kept. And all the staff is very friendly and welcoming, from the gardener to the office crew, everyone there always shares a smile. Looking forward to next time.
Stayed 4 nights in Jul 2025

10/10 Excellent

Edwin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Patricia M.

Liked: Cleanliness, staff & service, property conditions & facilities
Gardens are amazing and well maintained in this hotel.
Stayed 6 nights in Jul 2025

10/10 Excellent

Robin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. They went out of their way to make sure we had a pisitive experience. The resort was beautiful. It's a vacation that we will never forget.
Stayed 6 nights in Jul 2025

6/10 Okay

Alvaro

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our AC in room wasn’t cooling since first day of check in. Someone had to come two different times to fix it but issue still wasn’t resolved even on our last day of checking out and we were there 5 days. Never was given an option to switch rooms. Food and drinks were okay. Beach was beautiful. Bartenders were awesome and some waiters service as well.
Stayed 5 nights in Jul 2025

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