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Secrets Aura Cozumel - Adults Only - All Inclusive

4.5 star property
Adults-only property with 5 restaurants and 3 outdoor pools

Choose dates to view prices

Photo gallery for Secrets Aura Cozumel - Adults Only - All Inclusive

3 outdoor pools, sun loungers
5 restaurants, breakfast, lunch, dinner served; international cuisine
On the beach, beach massages, scuba diving, snorkeling
5 restaurants, breakfast, lunch, dinner served; international cuisine
Preferred Club Junior Suite Ocean Front Plunge Pool King | 1 bedroom, free minibar, in-room safe, individually decorated

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Pool
  • All inclusive
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Carretera Costera Sur Km 12.99, Hotel Zone, Cozumel, QROO, 77600
  • Place, Paradise Beach
    ‪5 min walk‬
  • Place, Playa Mia Grand Beach and Water Park
    ‪15 min walk‬
  • Place, Mr. Sancho's Beach Club
    ‪15 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪38 min drive‬

Room options

View all photos for Junior Suite Ocean View King

1 bedroom, free minibar, in-room safe, individually decorated

Junior Suite Ocean View King

  • 753 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View Swim Out King

1 bedroom, free minibar, in-room safe, individually decorated

Junior Suite Ocean View Swim Out King

  • 753 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Pool View King Bed

1 bedroom, free minibar, in-room safe, individually decorated

Junior Suite Pool View King Bed

  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Pool View Swim Out King

Junior Suite Pool View Swim Out King | 1 bedroom, free minibar, in-room safe, individually decorated

Junior Suite Pool View Swim Out King

  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Pool View King

1 bedroom, free minibar, in-room safe, individually decorated

Preferred Club Junior Suite Pool View King

  • 731 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front King

Preferred Club Junior Suite Ocean Front King | 1 bedroom, free minibar, in-room safe, individually decorated

Preferred Club Junior Suite Ocean Front King

  • 731 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View King

Preferred Club Junior Suite Ocean View King | 1 bedroom, free minibar, in-room safe, individually decorated

Preferred Club Junior Suite Ocean View King

  • 731 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View Double

Junior Suite Ocean View Double | 1 bedroom, free minibar, in-room safe, individually decorated

Junior Suite Ocean View Double

  • 731 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean View Swim Out King

1 bedroom, free minibar, in-room safe, individually decorated

Preferred Club Junior Suite Ocean View Swim Out King

  • 731 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Pool View Double

1 bedroom, free minibar, in-room safe, individually decorated

Preferred Club Junior Suite Pool View Double

  • 731 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Preferred Club Superior Junior Suite Ocean View King

Preferred Club Superior Junior Suite Ocean View King | 1 bedroom, free minibar, in-room safe, individually decorated

Preferred Club Superior Junior Suite Ocean View King

  • 750 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front Plunge Pool King

Preferred Club Junior Suite Ocean Front Plunge Pool King | 1 bedroom, free minibar, in-room safe, individually decorated

Preferred Club Junior Suite Ocean Front Plunge Pool King

  • 790 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

1 bedroom, free minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Terrace, Ocean View

In-room dining

Junior Suite, 1 King Bed, Terrace, Ocean View

  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

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Dreams Cozumel Cape Resort & Spa - All Inclusive

Cozumel
  • On private beach
  • Pool
  • All inclusive
  • Spa
7.8 out of 10, Good, 380 reviews
$269 nightly
The price is $269
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Total with taxes and fees
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About the neighborhood

Cozumel

Paradise Beach is within a 5-minute walk of Secrets Aura Cozumel - Adults Only - All Inclusive while other popular sites like Mr. Sancho's Beach Club are within a 15-minute stroll. This 266-room, 4.5-star property welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and 5 restaurants.

What's nearby

  • Paradise Beach - 5 min walk - 0.3 miles
  • Playa Mia Grand Beach and Water Park - 15 min walk - 0.8 miles
  • Mr. Sancho's Beach Club - 15 min walk - 0.8 miles
  • Nachi Cocom Beach Club & Water Sport Center - 6 min drive - 1.8 miles
  • San Francisco Beach - 8 min drive - 2.7 miles

Getting around

  • Cozumel Intl. Airport (CZM) - 24 min drive

Restaurants

  • ‪El Patio Lobby Bar - ‬5 min drive
  • ‪The Money Bar - ‬9 min drive
  • ‪Restaurant Bordeaux - ‬1 min walk
  • ‪El cedral, palapa grill - ‬5 min drive
  • ‪Paradise Beach Club - ‬7 min walk

About this property

Secrets Aura Cozumel - Adults Only - All Inclusive

Adults-only property with 5 restaurants and 3 outdoor pools
Guests of Secrets Aura Cozumel - Adults Only - All Inclusive have access to a full-service spa, 3 outdoor pools, and a gym. A stay here includes free valet parking. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this adults-only property include outdoor tennis courts, free WiFi in public areas, and meeting rooms.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers, designer toiletries, bathrobes, and toothbrushes and toothpaste. Free minibar items, iPod docks, and sitting areas are other standard amenities.
2 outdoor tennis courts, a health club, and complimentary bicycles are featured at the property. 3 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Secrets Spa by Pevonia has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.

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Dreams Cozumel Cape Resort & Spa - All Inclusive
  • On private beach
  • Pool
  • All inclusive
  • Spa
7.8 out of 10, Good, 380 reviews
$269 nightly
The price is $269
Nov 12 - Nov 13
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Barefoot Grill
  • Bordeaux
  • Gohan
  • Oceana
  • Windows

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Boat tours
  • Fishing
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Kayaking
  • Personal motorized watercraft
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkeling
  • Volleyball
  • Windsurfing
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Pool loungers

Full-service spa

  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 4 floors
  • Banquet hall
  • Built in 2007
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • iPod dock

Food and drink

  • Free stocked minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a first aid kit.

Additional information about polices, regulations, and more:

  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aura Cozumel Secrets
Aura Secrets Cozumel
Cozumel Secrets Aura
Secrets All Inclusive Cozumel
Secrets Aura All Inclusive
Secrets Aura Cozumel
Secrets Aura Cozumel All Inclusive
Secrets Cozumel
Secrets Cozumel All Inclusive
Secrets Cozumel Aura
Aura Cozumel Grand Hotel Cozumel
Secrets Aura
Secrets Aura Cozumel All Inclusive All-inclusive property
Secrets Aura All Inclusive All-inclusive property
Secrets Aura Cozumel All Inclusive
Hotel Secrets Aura Cozumel - All Inclusive Cozumel
Secrets Aura Cozumel All Inclusive Hotel
Secrets Aura All Inclusive Hotel
Secrets Aura All Inclusive
Cozumel Secrets Aura Cozumel - All Inclusive Hotel
Hotel Secrets Aura Cozumel - All Inclusive
Secrets Aura Cozumel - All Inclusive Cozumel
Secrets Aura Cozumel Inclusive

Frequently asked questions

Will I find all-inclusive options at Secrets Aura Cozumel - Adults Only - All Inclusive?

Secrets Aura Cozumel - Adults Only - All Inclusive is an all-inclusive resort and rates come with buffet and à la carte meals plus many onsite activities. Activities include snorkeling, kayaking, and tennis.

How much does it cost to stay at Secrets Aura Cozumel - Adults Only - All Inclusive?

As of Nov 9, 2025, prices found for a 1-night stay for 2 adults at Secrets Aura Cozumel - Adults Only - All Inclusive on Nov 25, 2025 start from $318.09, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Secrets Aura Cozumel - Adults Only - All Inclusive?

Secrets Aura Cozumel - Adults Only - All Inclusive offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

What is there to do near Secrets Aura Cozumel - Adults Only - All Inclusive?

This property is located in Cozumel, a short 5-minute walk from Paradise Beach and also 13 minutes on foot from Mr. Sancho's Beach Club. You'll also find Playa Mia Grand Beach and Water Park and San Francisco Beach within a short drive.

Is parking available on site at Secrets Aura Cozumel - Adults Only - All Inclusive?

Yes, valet parking and self parking are offered for free at the all-inclusive property. Accessible parking is also available for guests.

Is there a spa at Secrets Aura Cozumel - Adults Only - All Inclusive?

Secrets Spa by Pevonia is the property's spa and services include sports massages, hot stone massages, reflexology, and aromatherapy.

Does Secrets Aura Cozumel - Adults Only - All Inclusive feature a casino?

No, Secrets Aura Cozumel - Adults Only - All Inclusive doesn't have a casino.

Is there an indoor pool at Secrets Aura Cozumel - Adults Only - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools.

What amenities will couples enjoy at Secrets Aura Cozumel - Adults Only - All Inclusive?

This adults-only all-inclusive property offers many amenities for couples, including in-room massages as well as a beach bar and 3 outdoor pools.

Does Secrets Aura Cozumel - Adults Only - All Inclusive have a hot tub?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Secrets Aura Cozumel - Adults Only - All Inclusive have a restaurant that serves breakfast?

Yes, Secrets Aura Cozumel - Adults Only - All Inclusive has 5 restaurants, and serves breakfast for a surcharge.

Does Secrets Aura Cozumel - Adults Only - All Inclusive allow pets to stay free of charge?

No, pets aren't allowed at Secrets Aura Cozumel - Adults Only - All Inclusive though service animals are welcome.

Does Secrets Aura Cozumel - Adults Only - All Inclusive have connecting rooms?

No, this all-inclusive property doesn't feature connecting guestrooms.

How far is the airport from Secrets Aura Cozumel - Adults Only - All Inclusive?

The closest major airport to Secrets Aura Cozumel - Adults Only - All Inclusive is Cozumel Intl. Airport (CZM), which is 9.6 mi away (24 minutes by car).

Can I book a room with a balcony at Secrets Aura Cozumel - Adults Only - All Inclusive?

Yes, some guestrooms at this all-inclusive property offer either a furnished balcony or a furnished patio where guests can enjoy ocean or garden views.

Does Secrets Aura Cozumel - Adults Only - All Inclusive host weddings?

There are wedding services available at Secrets Aura Cozumel - Adults Only - All Inclusive if that's in your vacation plans.

Reviews

Secrets Aura Cozumel - Adults Only - All Inclusive Reviews

6.8

7.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 319 out of 1126 reviews
Rating 8 - Good. 228 out of 1126 reviews
Rating 6 - Okay. 273 out of 1126 reviews
Rating 4 - Poor. 168 out of 1126 reviews
Rating 2 - Terrible. 138 out of 1126 reviews

Reviews

8/10 Good

Giovanni Fabricio Gomez

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

Nelson Javier

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
A/C didn’t work in our room, wouldn’t cool past 78deg. Informed the front desk and the engineer they sent up to fix it said that he has fixed it and it would cool down. Next day I informed them again that it wasn’t working, there was also water dripping from the light above the toilet so it would just drip on you while using it. Never got resolved either. Room was overall just outdated and they didn’t put much effort in making it right.
Stayed 4 nights in Aug 2025

10/10 Excellent

Rebecca

Liked: Staff & service
Beautiful beach! Good value for price! Great staff!! We love: Kenia & Rosita & Mario at market Cafe!! Loved Aaron with Entertainment!!
Stayed 7 nights in Aug 2025

2/10 Terrible

Kim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Believe the bad reviews

Room didn't look anything like the pics. Bathroom had stains on the wall, light fixture hanging from wires, 1/8" layer of dust, missing toiletries. Food at Oceana was worst than cafeteria food. We had to leave the resort after checking in and go to another place. Still waiting for refund.
Stayed 8 nights in Aug 2025

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

6/10 Okay

Ariana

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The place is amazing, private beach with clear water, the tours pick you up right there in their own deck, and staff is great, they remember your name and your likes and are always happy to help. The hotel has lots of options for entertainment and food. I recommend the snorkeling experience and the submarine, both incredible. Unfortunately, every night I woke up with small bites on my body. At first I thought it was the mosquitoes in the surroundings, then I thought it was the robe that I slept in the second night, but the last night was so much worse. I left with all my body covered in bites and 2 days later they still itch. Another guest mentioned same bites. The beds might have bedbugs.
Stayed 3 nights in Aug 2025

6/10 Okay

Martha Elaine

Stayed 4 nights in Aug 2025

8/10 Good

Sofía Elena Suarez

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The room has a lot of humidity, but in everything else, 10/10
Stayed 4 nights in Aug 2025

10/10 Excellent

Daphnee

Stayed 3 nights in Jul 2025

4/10 Poor

Mark, Aurora

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff at this property are so nice - really professional and friendly. The food, however, is terrible. Like really bad. You are better off eating at restaurants outside of the resort if you decide to stay there. You can tell the staff feel bad about the food they are serving. The other reviews about people getting food poisoning seem spot on. The location is nice and the beach was very clean. But I would not go back because of how bad the food is. Such a shame!
Stayed 4 nights in Aug 2025

4/10 Poor

Debbie

Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jul 2025

4/10 Poor

Debbie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel was a bit run down. Food was mediocre. I’ve had much better food, service and the fact it was a bit run down. I felt the management was in no hurry after several request/days had passed. They were in no hurry to get things done more did they want to help until I had to take a fit in the lobby on the 3rd day of complaints. The only time they really time they wanted to help is when they were taking your money. I’ve never had such bad experiences on a vacation. Would not recommend this hotel. Our first room was riddled with mold. It took me an entire day to get another room. Don’t spend the money on preferred rooms. If I had anything positive to say about this hotel would be that the staff in the restaurant were great. I would suggest an ocean room if you did choose this hotel. I will not be returning.
Stayed 6 nights in Jul 2025

4/10 Poor

William Boyd

Liked: Staff & service
It was not what the pictures looked like really.. the nicest part was the rooms, very boring resort not much going on.. taxis were very expensive to get to town as well.. had to go eat out of the all inclusive because the food wasn’t all that great.. I orders a bacon wrapped steak.. got it completely raw was barley cook.. not even the bacon was cooked
Stayed 5 nights in Jul 2025

10/10 Excellent

Roketa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property I give it 9 out of 10 only because they don’t tell you if you are flying in from Cancun international airport that it’s a task to get to this resort. This resort is 1 hour and 30 minutes from Cancun international airport. You also have to take a ferry to the island and another taxi from the ferry. Other than that it’s a very relaxing resort, it’s not a turn up resort and not many African Americans go here, so keep that in mind! Elizabeth was the best staff so nice and sweet please give her a raise, she was a waitress. The food was good everything else was amazing. I enjoyed my solo trip. Only issue was getting there. Once you know that then everything else was great. Also there’s not much entertainment.
Stayed 3 nights in Jul 2025

4/10 Poor

xiaoming

Stayed 4 nights in Jul 2025

6/10 Okay

Krystal

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The bed was very comfortable, the room was clean. Maid service was good. The food service was very poor. Restaurants were closed during days they were listed online as open. Service in the Restaurants was very slow. The food was OK. Definitely not fine dining as listed. It was terrible but certainly not on par with "fine dining" as advertised. The mixed drink quality definitely depedned on which bar tender was working. The drink mixes they used were syrupy sweet and not very good. They push buying into their "vacation club" which is very annoying. The room quality was good, beach was great, it definitely had a lot of potential. But we will likely not stay here again.
Stayed 5 nights in Jul 2025

6/10 Okay

elaine

Liked: Staff & service
Stayed 5 nights in Jul 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing! Very attentive to every need. The room and the view did not dissapoint.the food was delicious and the varieties were spectacular
Stayed 8 nights in Jul 2025

4/10 Poor

Mark

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I would avoid the property; since Hyatt corporation purchased the Secerts properties the food quality and service service has gone substantially down hill, especially at this location. The building maintenance and cleanliness has maintained the old Secerts high standard. Expect upsale pressure the minute you step into the resort. Note if do plan in going to the resort, purchase the 'Perfered' guest package 'Before' arrival; after arrival its far too expensive. 2nd rent a car so you can affordable get into town. Poor service example, we went to a restaurant at 7pm when it opened, were told 45 minute wait, unless we purchased a 80 dollar bottles of 7 dollar wine, and finally were seated at 9pm, next to a bunch of loud drunk belligerent guests that should have been removed from the restaurant. Lastly, the coupon thing secrets does has gotten really useless.
Stayed 4 nights in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and location. Would recommend and stay here again!!!!!!
Stayed 7 nights in Jul 2025

6/10 Okay

Susana

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property and location is nice. The beach access is great. The only complaint is they are too pushy to do the vacation club 90 minute “talk” they say to do it no strings and no worries if you say no but at the end of that presentation they treat you like trash because you said no to their 70k vacation package. Restaurants are always busy about an hour wait. The food is not great at the resort so if you’re looking for a great resort with good food options this is not it! Pool bars close early! There was no nightlife at this resort I will definitely go back to Cozumel but will try a different resort
Stayed 5 nights in Jul 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing vacation. Special thank
Stayed 5 nights in Jul 2025

4/10 Poor

Tya T

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
It was a ok experience the dining options were limited every day! Room service didn’t show or waited hours for it!!!! We were lied to about our free upgrade when it was time check out we had a bill that was unbelievable also there are NOT a lot of activities to do on the property I will most likely never return after my first time at a secret’s property!!!!
Stayed 4 nights in Jul 2025

10/10 Excellent

shaelie brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice!
Stayed 4 nights in Jul 2025

10/10 Excellent

Hasmig

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything about it. Definitely recommend to friends
Stayed 5 nights in Jul 2025

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