Skip to main content
Beginning of main content

Recent guest reviews

Wonderful staff especially Migel in the breakfast:-) Food wasn’t bad and we hardly left the hotel during our 5-day stay. Great location and close but not too close to Downtown.

The staff is very friendly and make you feel special.

Was great. Really enjoyed the stay everyone was so nice and friendly! Will definitely be back!

Went with friends for 4 nights. We were able to get a 2 bedroom suite which was great. The rooms were very simple and could use some freshening up. The staff were kind and helpful. Food was ok. Beach facilities closed, but we knew that prior.

We have stayed at this property multiple times in the past and consider it like home. We were EXTREMELY disappointed to have taken friends with us this trip, extolling the virtues of the beach grill, fish tacos, cabanas, eating breakfast while looking at the ocean and the pier only to find it all closed! Apparently there is a dispute over past taxes. It put a terrible damper on the entire trip. That was why we chose this resort. Nowhere was the closure listed on the website and Orbitz did not notify us either. We only learned of it afte we arrived. We could not carry a chair down to the beach. Had to take our towels. Everything was torn up down there. Since we are divers, we had to drive to the marina to meet the boat. We received NO compensation for 1/3 of our visit being unavailable. This trip the food at the restaurants was disappointing, other than the fish tacos. Not nearly enough vegetables (extremely limited salad bar). Taste was blah. Our room and the facility are showing serious signs of needing repair. Our room had a leak under the floor that resulted in water coming up from the floor every times we flushed the toilet. That said, the view is second to none and we were upgraded to an incredible suite. Loved that! As always, the staff are what make Fiesta Americana. Everyone is so helpful. Mexico is serious about covid, to the point of it being somewhat over the top. Masks are required everywhere, even in the open air bar with lots of UV light and air. Very safe!

Great place! Excellent staff, especially Aaron on the beach.

I liked that the resort was small and easy to navigate, the staff was very attentive (please tip even though you don’t have too), the room had a beautiful ocean view, the drinks were great, sushi bar, a few restaurants, mini bar and room service included in all inclusive pricing. I am not a big foodie so if you are the food is average.

Fiesta Americana was amazing during our short stay from 11/22 -25. I didn’t know what to expect with the pandemic but the place was awesome! Staff was extremely friendly and attentive, the grounds of the beach area were in great shape, the food was awesome in my opinion and we never had to wait long for anything. We were somewhat apprehensive about traveling to Cozumel during this time but when we got there our mind was put at ease immediately. All staff wear masks and shields at all times, they are constantly sanitizing everything, they have open air restaurants with spread out tables and the enclosed restaurants all have the tables spread far apart as well. We felt safer at fiesta Americana than we do at many places back i the states. One last thing, the staff here is incredible. I can’t say enough about how they made our group feel welcome the entire time. A lot of great people running this place! Also, if you like to dive or do other boat excursions, they have a nice concrete pier where you can get picked up. Many of the wooden piers were damaged during the hurricanes but fiesta Americana has a fully functioning pier.

The staff and snorkeling is what make this resort! Lucio is so personable, Henry and Jorge are our favorite bartenders, Manuel (security) and Darwin were very pleasant, Gabriel at breakfast was prompt, and last but not least Glendy does an amazing job at the fish shack. The snorkeling is amazing in front of the resort! The food options this trip were not as good (maybe due to Covid).

The hotel was great. Lack of food choices after 5:30 pm or anytime at night

Friendly staff. They would do anything you requested.

We did not like the deception upon arriving; they sit you down with a concierge who maps out all there is to do in the area and proceeds to tell you what discounts he can give you. Just go to breakfast with a guide and he will show you all around the property. We figured it was a ploy to sell time share and next day cancelled. Oh the price of the rental car, etc. doubled. We talked with others who did the talk and they were offered a free rental. We tried to use the kayaks nut were told since we didn’t do the sales pitch, we could not use them...not even if we paid. The food was not outstanding. We will not be returning. We were also hoodwinked on the shuttle to and from the airport by booking online. It was more than double the price of just securing our own taxi at the airport.

Very continent to not have to carry my wallet around to pay for everything. This place is all inclusive. Super clean, very nice, and has great customer service. At every turn there is a restaurant or a bar. I have been to fiesta three times and when I go to Cozumel for diving and fishing that’s where I stay!

Everything was well maintained and clean including the room, restaurants, beach area. Staff was over the top and the food was unbelievable . This was a whole class above what you would expect from an all inclusive stay.

Carretera A Chankanaab Km 7 5 Cozumel QROO

Hotel highlights

  • Free WiFi in public areas
  • Free uncovered self parking
  • Onsite dining
  • Spa

Located 0.9 mi (1.5 km) from Chankanaab National Park, Fiesta Americana Cozumel All Inclusive is within a 10-minute drive of other popular attractions like Paradise Beach. This 102-room, 4-star property has 2 outdoor pools along with a full-service spa and 7 restaurants.


Dining

There are multiple options for onsite dining with 7 restaurants, including Rosato, which specializes in Italian cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/cafe.


Rooms

42-inch LCD TVs come with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Free minibar items, furnished balconies, and ceiling fans are also standard. Change of towels is available on request.


Property features

Guests of Fiesta Americana Cozumel All Inclusive have access to a full-service spa, 2 outdoor pools, and a children's pool. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with securing valuables, concierge services, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this all-inclusive property include a gym, free WiFi in public areas, and a conference center.

Room options

Suite, 3 Bedrooms, Non Smoking (Imperial)

2 King Beds, 2 Double Beds and 1 Twin Sofa Bed | Sleeps 9

Suite, 1 King Bed, Non Smoking (Master)

1 King Bed | Sleeps 4

Family Suite, 3 Bedrooms, Private Pool

2 King Beds and 2 Double Beds | Sleeps 10

Suite (Governor)

1 King Bed and 2 Double Beds | Sleeps 8

Guest reviews for Fiesta Americana Cozumel All Inclusive

Everyone (32) Couples (39) Family (26) Other (9) Friends (14)
5
Friends

Wonderful staff especially Migel in the breakfast:-) Food wasn’t bad and we hardly left the hotel during our 5-day stay. Great location and close but not too close to Downtown.

By on Dec 1, 2022

Review comment responded on Dec 1, 2022

Dear Venus marchet sparks, we appreciate your comments, and we are happy to know that you had a great vacation with us.Thanks for highlighting the hard work of Miguel, he and the entire staff work passionately to continue creating memorable experiences for our guests.

5
Family with small children

The staff is very friendly and make you feel special.

By on Oct 15, 2022

Review comment responded on Oct 18, 2022

Dear Lela, thank you very much for raking our service, we will be so happy to welcome you again. Warm regards.

4
Partner Couples

Was great. Really enjoyed the stay everyone was so nice and friendly! Will definitely be back!

By on Jul 10, 2022

Review comment responded on Jul 14, 2022

Dear Zerica, we are so happy that you had a great experience with u and we definitely are the happiest to welcome you again. Don't doubt to write us in case you have any questions. Warm regards.

5
Everyone

By on Jun 25, 2022

4
Friends

Went with friends for 4 nights. We were able to get a 2 bedroom suite which was great. The rooms were very simple and could use some freshening up. The staff were kind and helpful. Food was ok. Beach facilities closed, but we knew that prior.

By on Jan 14, 2022

Review comment responded on Jan 17, 2022

Dear Angela, thank you very much for your kind comments, we hope to welcome you back soon. Warm regards.

3
Family Friends

We have stayed at this property multiple times in the past and consider it like home. We were EXTREMELY disappointed to have taken friends with us this trip, extolling the virtues of the beach grill, fish tacos, cabanas, eating breakfast while looking at the ocean and the pier only to find it all closed! Apparently there is a dispute over past taxes. It put a terrible damper on the entire trip. That was why we chose this resort. Nowhere was the closure listed on the website and Orbitz did not notify us either. We only learned of it afte we arrived. We could not carry a chair down to the beach. Had to take our towels. Everything was torn up down there. Since we are divers, we had to drive to the marina to meet the boat. We received NO compensation for 1/3 of our visit being unavailable. This trip the food at the restaurants was disappointing, other than the fish tacos. Not nearly enough vegetables (extremely limited salad bar). Taste was blah. Our room and the facility are showing serious signs of needing repair. Our room had a leak under the floor that resulted in water coming up from the floor every times we flushed the toilet. That said, the view is second to none and we were upgraded to an incredible suite. Loved that! As always, the staff are what make Fiesta Americana. Everyone is so helpful. Mexico is serious about covid, to the point of it being somewhat over the top. Masks are required everywhere, even in the open air bar with lots of UV light and air. Very safe!

By on Oct 17, 2021

Review comment responded on Oct 18, 2021

DEar Ronald, thank you very much for your loyalty, we offer you a big apology about the beach club issue. Be sure we will check all the details you have mentioned and work inmidiatelly on it. We hope to have the opportunity to welcome you again in the near future. Warm regards.

5
Everyone

By on Jun 7, 2021

Review comment responded on Jun 18, 2021

Dear guest, thank you very much for rate our service it is very important for us. We hope to welcome you again.

4
Everyone

By on Mar 2, 2021

Review comment responded on Mar 14, 2021

Dear Guest, We would like to thank you for your visit to Fiesta Americana Cozumel. We were happy to host you and we look forward to be your home in Cozumel in a close future.

5
Partner Couples

Great place! Excellent staff, especially Aaron on the beach.

By on Mar 1, 2021

5
Friends

I liked that the resort was small and easy to navigate, the staff was very attentive (please tip even though you don’t have too), the room had a beautiful ocean view, the drinks were great, sushi bar, a few restaurants, mini bar and room service included in all inclusive pricing. I am not a big foodie so if you are the food is average.

By on Feb 3, 2021

Review comment responded on Feb 3, 2021

Thank you very much for taking the time to rate our service and write your comments. It is very important for us. Warm regards.

Fiesta Americana Cozumel All Inclusive

Carretera A Chankanaab Km 7 5, Cozumel, QROO 77600
url importing http://www.orbitz.com/Cozumel-Hotels-Fiesta-Americana-Cozumel-All-Inclusive.h2260-p2.Hotel-Reviews
There was an error importing /Cozumel-Hotels-Fiesta-Americana-Cozumel-All-Inclusive.h2260-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Cozumel-Hotels-Fiesta-Americana-Cozumel-All-Inclusive.h2260-p2.Hotel-Reviews

Frequently asked questions