Dreams Natura Resort & Spa - All Inclusive

4.5 star property
Luxury property on the beach, with 4 outdoor pools
VIP Access

Choose dates to view prices

Photo gallery for Dreams Natura Resort & Spa - All Inclusive

4 outdoor pools, open 8:00 AM to 9:00 PM, cabanas (surcharge)
View from property
Lobby lounge
Outdoor banquet area
Couples treatment rooms, sauna, hot tub, steam room, body treatments

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Bar
  • Hot Tub

Explore the area

Map
Sm 31, Mz 03, Lote 101-21, Km 332, Carretera Cancun-Tulum, Puerto Morelos, QROO, 77500
  • Moon Palace Golf Club
    ‪14 min drive‬
  • Puerto Morelos Beach
    ‪21 min drive‬
  • Petempich Bay
    ‪23 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Junior Suite Ocean View Double

8.8 out of 10
Excellent
(17 reviews)
  • 560 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Junior Suite Ocean View King

8.6 out of 10
Excellent
(30 reviews)
  • 560 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

Junior Suite Swim-Out King

  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite Tropical View Double

7.4 out of 10
Good
(8 reviews)
  • 560 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Suite Partial Ocean View Double

8.6 out of 10
Excellent
(14 reviews)
  • 560 sq ft
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

Junior Suite Partial Ocean View King

8.4 out of 10
Very good
(6 reviews)
  • 560 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

Preferred Club Junior Suite Swim-Out King

10.0 out of 10
Exceptional
(1 review)
  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

Preferred Club Junior Suite Swim-Out Double

8.0 out of 10
Very good
(1 review)
  • 560 sq ft
  • Sleeps 3
  • 2 Double Beds

Preferred Club Junior Suite Partial Ocean View King

8.8 out of 10
Excellent
(3 reviews)
  • 560 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

Junior Suite Swim-Out Double

9.0 out of 10
Wonderful
(4 reviews)
  • 560 sq ft
  • Sleeps 3
  • 2 Double Beds

Preferred Club Junior Suite Ocean View Double

9.4 out of 10
Exceptional
(8 reviews)
  • 560 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite King

8.0 out of 10
Very good
(1 review)
  • 560 sq ft
  • Sleeps 4
  • 1 King Bed

Preferred Club Junior Suite Ocean View King

9.6 out of 10
Exceptional
(13 reviews)
  • 560 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

Junior Suite Tropical View King

9.4 out of 10
Exceptional
(12 reviews)
  • 560 sq ft
  • Sleeps 4
  • 1 King Bed

Preferred Club Family Suite Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 1066 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

Preferred Club Master Suite Ocean View

8.8 out of 10
Excellent
(6 reviews)
  • 934 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Preferred Club Master Suite Ocean Front

8.0 out of 10
Very good
(1 review)
  • 934 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

Family Junior Suite Ocean View

7.0 out of 10
Good
(4 reviews)
  • 1066 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

Preferred Club Ocean Front Double

10.0 out of 10
Exceptional
(5 reviews)
  • 560 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite Double

8.8 out of 10
Excellent
(3 reviews)
  • 560 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite Junior with Partial Sea View

  • 559 sq ft
  • Partial sea view
  • Sleeps 4

Family Suite -6 guests- Junior with Sea View

  • 1119 sq ft
  • Sea view
  • Sleeps 6

Double Room Junior with Garden View

  • 559 sq ft
  • Sleeps 3

Suite Master with Sea View

  • 925 sq ft
  • Sea view
  • Sleeps 4

Suite Junior with Sea View

  • 559 sq ft
  • Sea view
  • Sleeps 4

Suite Master with Sea View

  • 925 sq ft
  • Sea view
  • Sleeps 3

Double Room Premium with Sea View

  • 559 sq ft
  • Sea view
  • Sleeps 4

Suite Premium with Sea View

  • 559 sq ft
  • Sea view
  • Sleeps 4

Suite Premium with Sea View

  • 559 sq ft
  • Sea view
  • Sleeps 4

Suite Junior with Garden View

  • 559 sq ft
  • Sleeps 4

Suite Junior with Sea View

  • 559 sq ft
  • Sea view
  • Sleeps 4

Suite Junior with Partial Sea View

  • 559 sq ft
  • Partial sea view
  • Sleeps 4

Suite Junior with Garden View

  • 559 sq ft
  • Sleeps 4

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About the neighborhood

Puerto Morelos

Dreams Natura Resort & Spa - All Inclusive places you next to West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park. This 553-room, 4.5-star property has 4 outdoor pools along with a full-service spa and a free water park.

What's nearby

  • Xoximilco - 14 min drive - 6.4 miles
  • Moon Palace Golf Club - 14 min drive - 6.8 miles
  • Puerto Morelos Beach - 21 min drive - 10.9 miles
  • Petempich Bay - 23 min drive - 8.9 miles
  • Puerto Morelos Town Square - 24 min drive - 12.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 19 min drive

Restaurants

  • ‪Grand Central Buffet - ‬17 min drive
  • ‪Agave Mexican Cuisine - ‬2 min walk
  • ‪The Grill - ‬18 min drive
  • ‪Cusco - ‬18 min drive
  • ‪Lobby Bar - ‬2 min drive

About this property

Dreams Natura Resort & Spa - All Inclusive

Luxury property on the beach, with 4 outdoor pools
Dreams Natura Resort & Spa - All Inclusive features a full-service spa, 4 outdoor pools, and a free water park. A stay here includes free valet parking. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach property include a lazy river, a children's pool, and a gym.
Guests can expect free WiFi and 40-inch Smart TVs. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other amenities include free minibar items, espresso makers, and free local calls.
A health club and a complimentary water park with a lazy river and waterslides are featured at the property. 4 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Food and drink

  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bluewater Grill
  • Bordeaux (French cuisine)
  • Himitsu
  • Oceana
  • World Cafe Buffet

Things to do

  • 2 hot tubs
  • 4 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Kayaking
  • Lazy river
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Wine tasting room
  • Yoga classes
  • Ziplining

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Computer station
  • Conference center (12,208 square feet of space)

Outdoors

  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2020
  • Comprehensive recycling policy
  • Lifeguards
  • Local artist showcase
  • No plastic drinking straws
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free stocked minibar
  • Meal delivery service

More

  • Air conditioning
  • Ceiling fan
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 65 per pet, per night
  • Dogs only
  • 1 total (22 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • New Year's Day gala dinner fee
  • Christmas Day gala dinner fee
  • Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking and access to the heated pool
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking and access to the heated pool.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • A charge for a mandatory Christmas Day gala dinner on December 25 is included in the total price shown.
  • A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • A charge for a mandatory New Year's Day gala dinner on January 1 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Now Natura Riviera Cancun
Now Natura Riviera Cancun Puerto Morelos
Now Natura Riviera Cancun Hotel Puerto Morelos
Now Natura Riviera Cancun Hotel

Frequently asked questions

Will I find all-inclusive options at Dreams Natura Resort & Spa - All Inclusive?

Dreams Natura Resort & Spa - All Inclusive has all inclusive rates that come with all meals and onsite activities included. Activities include kayaking, volleyball, and bartending classes.

How much does it cost to stay at Dreams Natura Resort & Spa - All Inclusive?

As of Aug 6, 2025, prices found for a 1-night stay for 2 adults at Dreams Natura Resort & Spa - All Inclusive on Sep 6, 2025 start from $303.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Dreams Natura Resort & Spa - All Inclusive?

Dreams Natura Resort & Spa - All Inclusive provides free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

What is there to do within easy reach of Dreams Natura Resort & Spa - All Inclusive?

This property is located in Puerto Morelos and just steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park. Moon Palace Golf Club and Xoximilco are both also nearby.

Is parking available on site at Dreams Natura Resort & Spa - All Inclusive?

Yes, valet parking and self parking are offered for free at the all-inclusive property.

Is a spa located at Dreams Natura Resort & Spa - All Inclusive?

There is a full-service spa available for guests to enjoy and services include beach massages, Swedish massages, couples treatments, and hydrotherapy.

Does Dreams Natura Resort & Spa - All Inclusive include a casino at the property?

No, Dreams Natura Resort & Spa - All Inclusive doesn't have a casino.

Will I find an indoor pool at Dreams Natura Resort & Spa - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 4 outdoor pools and 2 hot tubs. Guests have pool access between 8:00 AM and 9:00 PM.

Is Dreams Natura Resort & Spa - All Inclusive a good place to stay for couples?

This beachfront all-inclusive property offers many amenities for couples, including Champagne service as well as 4 outdoor pools and a poolside bar.

Are there hot tubs at Dreams Natura Resort & Spa - All Inclusive?

Yes, this all-inclusive property has 2 spa tubs.

Does Dreams Natura Resort & Spa - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Dreams Natura Resort & Spa - All Inclusive has 5 restaurants, and serves breakfast for a surcharge.

Will Dreams Natura Resort & Spa - All Inclusive allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Dreams Natura Resort & Spa - All Inclusive for a fee of USD 65 per pet, per night. The property also provides food and water bowls.

Does Dreams Natura Resort & Spa - All Inclusive have connecting rooms?

No, this all-inclusive property doesn't feature connecting guestrooms.

How close is the airport from Dreams Natura Resort & Spa - All Inclusive?

The closest major airport to Dreams Natura Resort & Spa - All Inclusive is Cancun Intl. Airport (CUN), which is 10.3 mi away (19 minutes by car).

Are there rooms with balconies that I can book at Dreams Natura Resort & Spa - All Inclusive?

No, there aren't any guestrooms with balconies at Dreams Natura Resort & Spa - All Inclusive.

Does Dreams Natura Resort & Spa - All Inclusive have a wedding venue on site?

Take advantage of the wedding venue at Dreams Natura Resort & Spa - All Inclusive if you plan to say "I do" during your trip.

Dreams Natura Resort & Spa - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 731 out of 1455 reviews
Rating 8 - Good. 341 out of 1455 reviews
Rating 6 - Okay. 164 out of 1455 reviews
Rating 4 - Poor. 113 out of 1455 reviews
Rating 2 - Terrible. 106 out of 1455 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Aubry, Lantana

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We have stayed at many Dreams properties, and this one is nice with the lazy river and newer facility. Food was good. At times, certain areas seemed to be a bit understaffed. Only one bartender working the pool bar, entertainment staff didn’t invite us to activities, only one bellboy when multiples needed, and the activity and restaurant options were sometimes limited or didn’t match what was published on the app. We still had a great time and the staff that was working was pleasant and hard working. The seaweed on the beach was unfortunate, but staff worked hard to keep it clean. The 4th of July party was great! Not sure it was worth the larger price tag compared with other dreams resort.
Stayed 4 nights in Jul 2025

2/10 Terrible

Ana

Disliked: Staff & service, amenities, property conditions & facilities
There was multiple incidents where employees were rude to me To begin w at check in I was never informed all bookin for restaurants were through app By the time I found out about App Which I had to go to very disrespectful employees Any time I needed help or asked for anything I got attitude as if I was bothering them. couldn’t book any restaurants I stayed a total of 4 nights 5 days And I was only able to eat at one restaurant which was the very last night and that’s because I had already talked to one of the managers on site and he made it happen But for a resort to offer restaurants and no availability that’s absolutely not okay. There were other incidents where in the buffet ( which was the most continent way to feed my kids ( only way to feed) The cooks/ employees were so rude There was an incident where I asked one of the cooks for a personalized pizza ( pepperoni) for my son and they told me NO That whatever was on the line was what was available ( keep in mind she was prepping dough to make pizzas) Just not for my son I am a single mom traveling w my kids who paid a little extra to give my son and daughter a memorable vacation but for me to have to tell them this is the only thing you can eat or not to be able to offer different foods or what they like was very disappointing. I spent most of my time and feeding my kids in the room to avoid anyone being rude to us. I’m very disappointed in how things played out for the amount of money I spent
Stayed 4 nights in Jun 2025

6/10 Okay

Garrett

Stayed 7 nights in Jun 2025

8/10 Good

Fira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We couldn't swim in the ocean.
Stayed 7 nights in Apr 2025

6/10 Okay

Joanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was perfect size for kids to walk around themselves.
Stayed 4 nights in Apr 2025

8/10 Good

Genoveva

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property is very family friendly. It has many activities to keep teen and younger kids entertained. The only conplain I have is that the food quality is at par with a buffet.
Stayed 3 nights in May 2025

10/10 Excellent

Gabrielle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were awesome
Stayed 2 nights in Apr 2025

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and service were excellent but the food could be better though.
Stayed 3 nights in Apr 2025

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the spa
Stayed 6 nights in Apr 2025

6/10 Okay

Fábio

Traveled with family
When I arrived to check in attended by the concierge Angel. the service was horrible, he works without any passion and care. seems sad he just doesn’t like the work he does. Upgraded my room $600 for a jacuzzi that did not work ( broken ) I was claiming to be solved the problem on the first day, until my departure nothing had happened nor was reimbursed, so paid more for the jacuzzi ( what jacuzzi ?? ) The food needs to improve. I forgot in the safe 2 iPod and $70 dollars. I called to try to solve, they hung up the phone in my face. The staff of the restaurants, pool and daycare are amazing, thanks to all of them.
Stayed 5 nights in Apr 2025

10/10 Excellent

natali

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location close to Cancun airport, Dining options were much better at this resort the food quality was better. Staff very friendly. Omar at the pool bar was very helpful and attentive. lifeguards take precautions when manning the slides. Excellent vacation
Stayed 6 nights in Apr 2025

10/10 Excellent

JoAnna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The spa was amazing. Resort was great, food was overall really good especially at the Hibachi restaurant. Beach had a lot of seaweed. The hotel did a good job removing but location made it vulnerable and not the crystal blue beach you find in other areas. However, kids loved the slides, pools, and entertainment. Definitely a great resort for younger kids. Harder for preteens and teens to fit in with kids club and activities
Stayed 7 nights in Apr 2025

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is so nice, lots of things to do esp for kids. Many choices for the foods and drinks. I would recommend this for those looking for some activities for their kids while on vacation. Their staff are all excellent, so helpful.
Stayed 5 nights in Apr 2025

10/10 Excellent

Yelany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful. So many things to do. Lots of entertainment for adults and kids
Stayed 4 nights in Apr 2025

10/10 Excellent

Hamid

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Apr 2025

6/10 Okay

Ehsan

Stayed 4 nights in Apr 2025

8/10 Good

Scott A, Pasadena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We felt very well taken care of. The pools and the slides were great. The kids loved the room service and the suite that we stayed in. The only compaint would be lack of food options for lunch, and a couple of the dinner options did not live up to our expectations. The Habachi Grill is highly recommended if you like sushi.
Stayed 4 nights in Apr 2025

10/10 Excellent

daiaraliz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mas atencion en la limpieza diaria de la habitacion.
Stayed 4 nights in Apr 2025

8/10 Good

Martha

Liked: Cleanliness, staff & service
Apart from the smell of
Stayed 4 nights in Apr 2025

8/10 Good

Sumit

Traveled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service
We had a wonderful time but there are some notes that could help other travelers: Highlights 1. Spa is beautiful, one of the nicest we've seen. 2. Really enjoyed the pool, lazy river and waterslides. Kids were entered for hours and the lazy river was their favourite. Not so great. The food was ok but the service was either ok or bad at certain restaurants. The beach bar was the best food surprising followed by the Japanese. The steakhouse was disappointing. The beach was ok. Seaweeds and cocrodiles made the water usable for us but the pool made up for it. We did go in but didn't spend a lot of time here. Overall, amazing vacation.
Stayed 4 nights in Mar 2025

8/10 Good

Zhenjie

Stayed 4 nights in Mar 2025

10/10 Excellent

GENE LAVERN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great. The only downside is being able to do anything in town or off the property.
Stayed 7 nights in Apr 2025

8/10 Good

Bianca

Stayed 4 nights in Apr 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort, no waits for food. Drinks served to your chair by the pool. Greats staff.
Stayed 6 nights in Apr 2025

8/10 Good

Kimberly M

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dreams was beautiful in location and building. staff were very friendly. Great to have so many options for kids. Misleading that there is an adult pool but you have to be a preferred member to use it. And there were no blow dryers in the room but stated there was.
Stayed 6 nights in Mar 2025