Grand Riviera Princess - All Inclusive

Luxury property on the beach, with 12 outdoor pools

VIP Access

Choose dates to view prices

Where to?

Dates

September 2025

October 2025

Creator video - submitted by Alyssa Knight

On the beach, white sand, sun loungers, beach umbrellas

Indoor pool, 12 outdoor pools, open 8:00 AM to 8:00 PM, free cabanas

Overview
Rooms
Location
Policies

Very good

Popular amenities

All inclusive
Bar
Hot Tub
Breakfast included
Parking included

Explore the area

Prolongacion 5ta Avenida, Mza 20 Lote 006, Playa del Carmen, QROO, 77710

Playa Xcalacoco
‪19 min walk‬
Gran Coyote Golf
‪4 min drive‬
El Camaleón Mayakoba Golf Course
‪6 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪55 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for Rewards members

Learn more about VIP Access

Room options

Suite With Jacuzzi and Outdoor Shower

Exceptional

700 sq ft
Sleeps 2
1 King Bed

Free minibar, in-room safe, desk, blackout drapes

Super Saver

Good

597 sq ft
Sleeps 4
2 Double Beds and 1 Twin Sofa Bed

Family Room

Good

635 sq ft
1 bedroom
Sleeps 5

Family Club Room - Pool Access, Pool View

640 sq ft
Sleeps 5

Deluxe Room, Pool Access (Pool View)

Good

597 sq ft
Sleeps 3
2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

Suite (with 2 Jacuzzies)

Good

640 sq ft
Sleeps 4
2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

Deluxe Room, Garden View

Good

597 sq ft
Sleeps 4
2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

About the neighborhood

Playa del Carmen

Located within a mile (2 km) of Playa Xcalacoco, Grand Riviera Princess - All Inclusive is within 2 miles (3 km) of Chun-Zumbul (diving site). This 674-room, 5-star property has 12 outdoor pools along with a full-service spa and a water park.

What's nearby

Playa Xcalacoco - 19 min walk - 1.0 mile
Gran Coyote Golf - 4 min drive - 1.6 miles
El Camaleón Mayakoba Golf Course - 6 min drive - 1.8 miles
Playa del Carmen Main Beach - 10 min drive - 5.3 miles
Punta Esmeralda Beach - 12 min drive - 3.3 miles

Getting around

Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

‪Amaranto - ‬19 min walk
‪Restaurante Hacienda - ‬13 min walk
‪Privilege Lounge - ‬18 min walk
‪Sunset restaurant - ‬11 min walk
‪La Hacienda - ‬13 min walk

About this property

Grand Riviera Princess - All Inclusive

Luxury property on the beach, with 12 outdoor pools

Grand Riviera Princess - All Inclusive features a full-service spa, 12 outdoor pools, and a water park. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and tours or tickets. Other amenities at this all-inclusive property include a nightclub, an indoor pool, and a children's pool.

Guests can expect to find free WiFi. Bathrooms offer hair dryers and free toiletries. Free minibar items, balconies, and sitting areas are other standard amenities. Change of towels is available on request.

6 outdoor tennis courts, a health club, and a water park (surcharge) are featured at the property. 12 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property

This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Pool
All inclusive
Spa
Kids pool

$240 nightly

Sep 17 - Sep 18

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free uncovered self parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:30 AM
2 beach bars
3 poolside bars
3 swim-up bars
9 bars/lounges
9 restaurants
A coffee shop/cafe
Coffee and tea in common areas
Free daily manager's reception
Snack bar/deli

Restaurants on site

Buffet Verde
La Fondue
La Hacienda
La Vaquería
Mamma Mia

Things to do

12 outdoor pools
6 outdoor tennis courts
Archery
Basketball
Beach volleyball
Billiards/pool table
Children's pool
Evening entertainment
Fitness classes
Free children's club
Full-service spa
Health club
Hot tub
Indoor pool
Kayaking
Music library
Nightclub
Playground
Sauna
Shopping
Snorkeling
Steam room
Table tennis
Tennis lessons
Water park

Family friendly

12 outdoor pools
Babysitting (surcharge)
Children's pool
Free children's club
Free rollaway/extra bed
Free supervised activities for children
Indoor pool
Laundry facilities
Lifeguards on site
Playground
Snack bar/deli
Water park (surcharge)

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

5 meeting rooms
5,425 square feet of conference space

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Free pool cabanas
Garden
On the beach
Outdoor entertainment area
Outdoor furniture
Pool loungers
Pool umbrellas
Terrace

Full-service spa

15 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Steam room
Swedish massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Valet for wheelchair-equipped vehicles
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

3 floors
Banquet hall
Built in 2007
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Lifeguards
Reception hall
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free rollaway/extra bed

Bathroom

Free toiletries
Hair dryer
Private bathroom
Towels provided

Food and drink

Coffee/tea maker
Free bottled water
Free stocked minibar

Air conditioning (climate-controlled)
Ceiling fan
Connecting rooms available
Desk
Iron/ironing board
Phone
Safe
Separate sitting area
Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Children and extra beds

Free rollaway/extra beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Late check-out fee: USD 50 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses eco-friendly cleaning products

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-in: 3 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
This property uses eco-friendly cleaning products.
Onsite safety features include a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

Pool access available from 8:00 AM to 8:00 PM.
Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
Nearby construction work may cause some noise disturbance.
Noise-free rooms can't be guaranteed.

Property is also known as

Grand Riviera Princess All Suites All Inclusive Playa del Carmen

Riviera Princess Suites Inclu

Frequently asked questions

Are there all-inclusive rates at Grand Riviera Princess - All Inclusive ?

Grand Riviera Princess - All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include soccer, tennis, and volleyball.

How much does it cost to stay at Grand Riviera Princess - All Inclusive ?

As of Sep 16, 2025, prices found for a 1-night stay for 2 adults at Grand Riviera Princess - All Inclusive on Sep 21, 2025 start from $235.87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Grand Riviera Princess - All Inclusive ?

Grand Riviera Princess - All Inclusive offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What's there to do near Grand Riviera Princess - All Inclusive ?

This property is located in Playa del Carmen, close to Playa del Carmen Main Beach, El Camaleón Mayakoba Golf Course, and Tres Rios Ecopark. You'll also find Playa Xcalacoco and Gran Coyote Golf within a short drive.

Is parking available on site at Grand Riviera Princess - All Inclusive ?

Yes, uncovered self parking is offered for free at the all-inclusive property. Accessible parking is also available for guests.

Is there a spa available at Grand Riviera Princess - All Inclusive ?

There is a full-service spa available for guests to enjoy and services include Swedish massages, hot stone massages, reflexology, and detox wraps.

Does Grand Riviera Princess - All Inclusive feature a casino?

No, Grand Riviera Princess - All Inclusive doesn't have a casino.

Is there an indoor pool at Grand Riviera Princess - All Inclusive ?

Yes, this property has an indoor pool as well as 12 outdoor pools and a hot tub. Guests have pool access between 8:00 AM and 8:00 PM.

What will couples enjoy most about a stay at Grand Riviera Princess - All Inclusive ?

This beachfront all-inclusive property offers plenty of amenities for couples including 2 beach bars, 12 outdoor pools, and 9 restaurants.

Does Grand Riviera Princess - All Inclusive have a hot tub?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Grand Riviera Princess - All Inclusive have a restaurant that serves breakfast?

Yes, Grand Riviera Princess - All Inclusive has 9 restaurants, and serves free buffet breakfast each morning.

Does Grand Riviera Princess - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Grand Riviera Princess - All Inclusive .

Does Grand Riviera Princess - All Inclusive have connecting rooms?

Yes, this all-inclusive property has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Grand Riviera Princess - All Inclusive ?

The closest major airport to Grand Riviera Princess - All Inclusive is Cozumel Intl. Airport (CZM), which is 26.1 mi away (287 minutes by car). Another top airport is Cancun Intl. Airport (CUN), which is around 27.4 mi away.

Can I book a room with a balcony at Grand Riviera Princess - All Inclusive ?

Yes, every guestroom at Grand Riviera Princess - All Inclusive comes with a balcony with some featuring garden or pool views.

Does Grand Riviera Princess - All Inclusive have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Grand Riviera Princess - All Inclusive .

Grand Riviera Princess - All Inclusive Reviews

8.0

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Hugo J Ruiz

Aug 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff are very friendly

Stayed 4 nights in Aug 2025

10/10 Excellent

Maria

Traveled with family

Jul 30, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic!

Stayed 7 nights in Jul 2025

2/10 Terrible

Johnny

Jul 10, 2025

Stayed 1 night in Jul 2025

10/10 Excellent

Leslie Alicia

Traveled with group

Jun 18, 2025

Liked: Cleanliness, amenities

Great stay, staff are helpful, friendly and there to ensure you just have a good time! They kept the resort clean and my room was always up to par. The restaurants were very good and I enjoyed the entertainment. Only down side is they are under construction so areas were closed. The Buffett food is bland and needs seasoning. And lastly there are no clocks in the room so there is no way to know the time at a glance or ways to set an alarm outside the phone or having a morning wake up call. Outside of those small things everything else is amazing

Stayed 6 nights in Jun 2025

10/10 Excellent

Elizabeth Dawn

Traveled with group, Traveled with partner

Jun 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely love staying here. The large property with multiple pools made sure that no Aria was overly congested. There was a shuttle service to get from one end of the resort to the other, which was awesome due to the size of the resort. Numerous dining options… Most of the food was decent, but nothing overly amazing, I still definitely over eight every day because there was so many options. Staff were extremely friendly. I would definitely stay here again.

Stayed 5 nights in May 2025

6/10 Okay

Paul

Traveled with family

Jun 17, 2025

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

This was a great middle of the road stay. I was expecting a higher end stay similar to Secrets and other 5-star resorts we have stayed at. The food was hit and miss. The Mexican restaurant was spot on, however the Thai restaurant was not even close. The steakhouse, La Vaqeuria has set the record as the worst steak I have ever tried to eat. We could not cut it with a steak knife. They did offer me a different entre. The staff were nice and tried to meet expectations. Room service was pretty good, and they would do a follow up call after each room service to ensure we had what we ordered. I included a photo of the beach there because, if you travel from March - August, this will be your beach. The beach had a slight smell because of the seaweed build up. Not the resorts fault, however other resorts mitigated this by removing seaweed daily. Princess did not. 4.5 on a scale of 1-10

Stayed 4 nights in Jun 2025

8/10 Good

Candace

Jun 17, 2025

Liked: Cleanliness

10/10 Excellent

Kathleen, mckinney

Traveled with group

Jun 17, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The staff are amazing. The grounds are gorgeous. Pools are great and never had a problem finding chairs. The specialty restaurants are very good and easy to get reservations. The rooms are very clean and spacious. Every employee was so friendly, kind and helpful.

Stayed 8 nights in Jun 2025

10/10 Excellent

Patricia

Jun 17, 2025

Stayed 1 night in Jun 2025

2/10 Terrible

Megan Terry

Jun 17, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

The Staff are excellent and hardworking. The owners of this hotel are pitting hardworking staff against unsuspecting guests by: No providing a provision or explanation before construction prior to booking, unsafe conditions for animals and human interactions, no animal keeper to safeguard animals and staff, poor food quality in terms of food, broken and old furniture throughout hotel room, dust a debris visible and within access of breathing and pool contamination, 50% of pools are completely closed, constant nagging of guests to "demonstrate bracelets visibly (feels like a prison), disgruntled older gentleman with night food service, complained plates were too heavy (please give him a safe job that doesn't require him to complain to guests about his pain), beaches were terrible due to unforseen seawood build up, rotting seaweed air throughout the compound, unsafe beaching conditions for anyone trying to rest peacefully, no less than 10 vendors harrassing during stay, multiple families compained of food born illness upon arrival from the "main buffet", unclear checkout processes, too many phone calls to the room due to multiple communication barriers, 50% of restaurants shut down, screaming in the hallways, doors slamming echo throughout, doors on patio do not lock, animals entered room to steal food, broken toilets, lamp, tv and couches, limited pool hours for nightime swimmers, limited pool closes at 8 PM. The owners are clearly taken advantage of staff and guests.

Stayed 6 nights in Jun 2025

10/10 Excellent

Phillip

Jun 17, 2025

Stayed 6 nights in Jun 2025

10/10 Excellent

Gloria

Traveled with family and small children, Traveled with family

Jun 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

👍

Stayed 6 nights in Jun 2025

10/10 Excellent

Shanitra

Traveled with family

Jun 16, 2025

Liked: Cleanliness, amenities, property conditions & facilities

This was my second time at the resort and service is always great. Hopefully the renovations are completed when I return with my family

Stayed 3 nights in Jun 2025

10/10 Excellent

Reneice

Jun 16, 2025

Stayed 4 nights in Jun 2025

8/10 Good

Randi

Traveled with family

Jun 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Jun 2025

8/10 Good

Mario

Traveled with family and small children

Jun 16, 2025

Liked: Cleanliness, property conditions & facilities

Please improve the buffet/food service! Please upgrade room technology services.

Stayed 5 nights in Jun 2025

6/10 Okay

Delia

Traveled with partner

Jun 16, 2025

Liked: Amenities

Disliked: Property conditions & facilities

The food wasn't great, no flavor and not much variety. We expected more Mexican cuisine choices, but barely had any at times.

Stayed 5 nights in Jun 2025

10/10 Excellent

Analy

Jun 15, 2025

Stayed 3 nights in Jun 2025

10/10 Excellent

Irim

Jun 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great experience!

Stayed 5 nights in May 2025

10/10 Excellent

PATRICK

Jun 15, 2025

Stayed 3 nights in Jun 2025

2/10 Terrible

NATALIJA

Jun 14, 2025

Stayed 3 nights in Jun 2025

10/10 Excellent

Teresita Sosa

Traveled with family and small children

Jun 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Evrething is ok

Stayed 5 nights in Jun 2025

6/10 Okay

Kaylin Marie

Traveled with family

Jun 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It had a very strong smell of animal urine and the food did not have much flavor

Stayed 4 nights in Jun 2025

6/10 Okay

Josue S, Providence Village

Jun 13, 2025

Stayed 4 nights in Jun 2025

10/10 Excellent

Juan

Traveled with family

Jun 13, 2025

This will be our 4th time at this resort and it continues to amaze us since our first visit. The friendly staff and the entire place is very welcoming. The kids club, for those that have small kids, has activities for all of them. The private pool at the Platinum area is great. Various great pools to choose from. The buffet is real good and the a la cart restaurants even better, The Miso and the Mama Mia are our favorites.

Stayed 4 nights in Jun 2025