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Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

4.5 star property
Adults-only luxury on the beach

Choose dates to view prices

Photo gallery for Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

3 outdoor pools, cabanas (surcharge), pool umbrellas
Aerial view
Junior Suite, 2 Queen Beds | Premium bedding, pillowtop beds, free minibar, in-room safe
5 bars/lounges, 3 poolside bars, swim-up bar
On the beach, white sand, free beach cabanas, sun loungers

Reviews

8.8

Excellent

Popular amenities

  • Spa
  • Restaurant
  • Bar
    BarBar
  • All inclusive
    All inclusiveAll inclusive
  • Pool
    PoolPool
  • Hot Tub
    Hot TubHot Tub

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
Av. Constituyentes No. 2, Playa del Carmen, QROO, 77780
  • Popular LocationQuinta Avenida2 min walk
  • Popular LocationMamitas Beach3 min walk
  • Popular LocationPlaya del Carmen Main Beach5 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)49 min drive

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The price is $203
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$203 total
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Aug 10 - Aug 11
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About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, Hilton Playa del Carmen, an All-Inclusive Adult Only Resort is next to popular attractions like Quinta Avenida and Playa del Carmen Main Beach. This 524-room, 4.5-star property has 3 outdoor pools along with indoor private spa tubs and a full-service spa.

What's nearby

  • Quinta Avenida - 2 min walk
  • Quinta Alegría Shopping Mall - 3 min walk
  • Mamitas Beach - 3 min walk
  • Playa del Carmen Main Beach - 5 min walk
  • Playa del Carmen Maritime Terminal - 16 min walk

Getting around

  • The nearest major airport is Cancun Intl. Airport (CUN): 50-min drive, 34.9 mi/56.1 km.

Restaurants

  • ‪Bloody Mary Food Drinks & Rock - ‬2 min walk
  • ‪Señor Frogs - ‬2 min walk
  • ‪Los Aguachiles - ‬2 min walk
  • ‪Lobby Bar - ‬1 min walk
  • ‪La Parrilla Playa - ‬2 min walk

About this property

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

Adults-only luxury on the beach
Guests of Hilton Playa del Carmen, an All-Inclusive Adult Only Resort have access to a full-service spa, 3 outdoor pools, and a gym. If you decide to drive, there's free valet parking. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and tours or tickets. Other amenities at this adults-only property include a sauna, free WiFi in public areas, and a spa tub.
Guests can expect to find free WiFi and LED TVs with satellite channels. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include indoor private spa tubs, free minibar items, and balconies.
3 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Innan has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 poolside bars
  • 5 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Asiana
  • Kalamata
  • Pelicanos
  • Rincón Mexicano
  • Spice

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Bicycle storage
  • Billiards/pool table
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Gym
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 6,781 square feet of conference space
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 4 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: 3 PM—-11:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Contactless check-in and contactless check-out are available.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

All Inclusive Playa Carmen
Playa Carmen All Inclusive
Playa Carmen Resort
Royal Playa Carmen
Royal Playa Carmen All Inclusive Spa & Resort
Royal Playa Carmen Spa
Royal Playa Carmen All Inclusive Spa Resort
Hilton Playa Carmen Adults-Only All-Inclusive Playa del Carmen
Hilton Playa Carmen Adults-Only All-Inclusive
Hilton Carmen AdultsOnly Incl
Hilton Playa Carmen All-Inclusive Adult Resort Playa del Carmen
The Royal Playa del Carmen All Inclusive Spa Resort
Hilton Playa Carmen All-Inclusive Adult Resort
Hilton Playa Carmen All-Inclusive Adult Playa del Carmen
Hilton Playa Carmen All-Inclusive Adult
Hilton Playa Del Carmen An Adults Only All Inclusive
The Royal Del Carmen Inclusive

Frequently asked questions

Are there all-inclusive options at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort is an all-inclusive resort and rates come with all meals. Activities include tennis, volleyball, and live performances.

How much does it cost to stay at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort on Aug 1, 2024 start from $358.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

What can I see within easy reach of Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

This property is situated in Downtown Playa del Carmen, just steps from Quinta Avenida and Playa del Carmen Main Beach, and within a short walk of Mamitas Beach. You'll also find Playa del Carmen Maritime Terminal and Playacar Golf Club within a short drive.

Will I be able to park at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

Yes, valet parking and self parking are offered for free at the all-inclusive property. Accessible parking and bicycle parking are also available.

Is there a spa at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

Innan is the property's spa and services include hot stone massages, Thai massages, body wraps, and reflexology.

Does Hilton Playa del Carmen, an All-Inclusive Adult Only Resort feature a casino on the premises?

No, Hilton Playa del Carmen, an All-Inclusive Adult Only Resort doesn't have a casino.

Is there an indoor pool at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools and a spa tub.

What do couples enjoy most about Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

This adults-only all-inclusive property offers many amenities for couples, including in-room massages as well as 3 outdoor pools and 3 poolside bars.

Does Hilton Playa del Carmen, an All-Inclusive Adult Only Resort have a hot tub?

Yes, this all-inclusive property features private indoor spa tubs in all guestrooms.

Does Hilton Playa del Carmen, an All-Inclusive Adult Only Resort have a restaurant with a breakfast menu?

Yes, Hilton Playa del Carmen, an All-Inclusive Adult Only Resort has 7 restaurants, and serves breakfast for a surcharge.

Does Hilton Playa del Carmen, an All-Inclusive Adult Only Resort allow pets to stay free of charge?

No, pets aren't allowed at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort though service animals are welcome.

Are there connecting rooms at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

No, there aren't connecting guestrooms at this all-inclusive property.

What is the closest airport to Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

The closest major airport to Hilton Playa del Carmen, an All-Inclusive Adult Only Resort is Cozumel Intl. Airport (CZM), which is 21.4 mi away (254 minutes by car).

Are there rooms with balconies at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

Yes, every guestroom at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort comes with a balcony with some featuring ocean or garden views.

Does Hilton Playa del Carmen, an All-Inclusive Adult Only Resort offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort.

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 777 out of 1188 reviews" "
Rating 8 - Good. 226 out of 1188 reviews" "
Rating 6 - Okay. 90 out of 1188 reviews" "
Rating 4 - Poor. 55 out of 1188 reviews" "
Rating 2 - Terrible. 40 out of 1188 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joao Agostinho Da

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough pool side seating was the biggest disappointment for this property. In order to seat by the pool one had to pay for it
Stayed 4 nights in Apr 2024

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
More bathrooms, food options for lunch closer to main pool and beach. Update elevators, better options on beers.
Stayed 8 nights in Apr 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is great. Dining is amazing, although the waiters could be a bit friendlier. The rest of the personnel was very nice and professional.
Stayed 4 nights in Apr 2024

10/10 Excellent

Kelli

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fun!!
Stayed 2 nights in Apr 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The experience was excellent.
Stayed 4 nights in Apr 2024

10/10 Excellent

PHILIPPE

Stayed 7 nights in Apr 2024

10/10 Excellent

Shane, Manhattan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff & service 10/10
Stayed 4 nights in Apr 2024

8/10 Good

Kristine, Hartford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay, but I have one concern regarding the pool area. Despite the agreement we signed not to reserve lounge chairs with towels, it seemed that many guests disregarded this rule. As a result, those who arrived early to use the pool were unable to find available chairs. It would be appreciated if the resort could enforce this rule more effectively to ensure fairness for all guests.
Stayed 5 nights in Apr 2024

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Too salesy when there There was a smell of sewage outside our room on that’s side of the property, not in the room. Staff were great Place was clean
Stayed 3 nights in Apr 2024

8/10 Good

keylla

Stayed 3 nights in Feb 2024

10/10 Excellent

Eva

Stayed 6 nights in Apr 2024

10/10 Excellent

christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay here. It has improved noticeably in the last few years. Good value for money and probably the best place to stay in Playa.
Stayed 3 nights in Apr 2024

10/10 Excellent

Blake R

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places we have stayed at in Playa Del Carmen. 2 time there, looking forward to the next go around.
Stayed 4 nights in Apr 2024

6/10 Okay

Stanley

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Upcharge on cabanas and room had several ants on the floor.
Stayed 7 nights in Apr 2024

10/10 Excellent

Gabriel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy aceess to shopping and local dining. Resort was clean, nice staff, and good food. The on staff photographers were a nice touch. We were able to get some good keepsake photographs from the trip.
Stayed 4 nights in Jan 2024

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

8/10 Good

Ann

Stayed 5 nights in Apr 2024

10/10 Excellent

Ryan

Stayed 4 nights in Mar 2024

8/10 Good

Darlene

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay. The staff was unbelievably kind and attentive, and the rooms were always kept spotless. The food was excellent, but some restaurants were better than others. I would stay away from any of the paid meals. Room service was always timely but the food was either amazing or mediocre. Drinks were ok and plentiful but felt a little watered down at times. The resort should replace the hot tubs in the bedrooms with a larger dresser and desk. We stayed in a king oceanfront walkout but the benefit was diminished by the bushes in front. Playa should replace the lawn cabanas with a cabana and chairs at the nearby pool as a standard accommodation with this pricy room. All in all it was a wonderful week and we look forward to going again next year.
Stayed 6 nights in Mar 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is Amazing and excellent attention for the personal people
Stayed 2 nights in Apr 2024

8/10 Good

Christopher Bruce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort and conveniently located near 5th Ave. Staff are very friendly and they ensure that you have everything you need. The biggest drawback we experienced was how many up charges there were for a resort that is supposed to be 'all-inclusive'.
Stayed 4 nights in Mar 2024

10/10 Excellent

Cathelena C

Traveled with family
Liked: Staff & service, property conditions & facilities
This is the 2nd time I’ve come to this resort and I love it. I’ve been to MX a handful of times and this resort is my favorite. The location, it’s right by the 5th avenue strip which is nice to get off the resort and shop. Also a short walk from the ferry to Cozumel. The resort itself is great. The food and the staff and 10/10. Would come here again.
Stayed 6 nights in Mar 2024

10/10 Excellent

Ruben Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024