Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive

4.5 star property
VIP Access

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Photo gallery for Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive

3 outdoor pools, cabanas (surcharge), pool umbrellas
Creator video - submitted by Scottsdale Travel Chick
On the beach, white sand, free beach cabanas, sun loungers
Property grounds
Premium bedding, down comforters, pillowtop beds, free minibar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi

Explore the area

View in a map
Av. Constituyentes No. 2, Playa del Carmen, QROO, 77780
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Mamitas Beach
    ‪3 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪5 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪50 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Junior Suite, 2 Queen Beds, Garden View

9.0 out of 10
Wonderful
(27 reviews)
  • Garden view
  • 653 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Queen Beds, Pool View

10.0 out of 10
Exceptional
(2 reviews)
  • 653 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Queen Beds, Ocean View

8.0 out of 10
Very good
(6 reviews)
  • Ocean view
  • 653 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Oceanfront

8.6 out of 10
Excellent
(12 reviews)
  • Ocean view
  • 653 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Garden View

9.4 out of 10
Exceptional
(82 reviews)
  • Garden view
  • 653 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Pool View

8.8 out of 10
Excellent
(6 reviews)
  • 653 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Ocean View

9.2 out of 10
Wonderful
(60 reviews)
  • Ocean view
  • 653 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Queen Beds, Accessible, Garden View

  • Garden view
  • Sleeps 3
  • 2 Queen Beds

Junior Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Queen Beds (Swim-Up)

  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Accessible, Garden View

  • Garden view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

8.8 out of 10
Excellent
(15 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Oceanfront (Swim-Up)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Oceanfront (Walk-Out)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Oceanfront

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Resort view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed (Swim-Up)

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed

  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive is next to popular attractions like Quinta Avenida and Playa del Carmen Main Beach. This 524-room, 4.5-star property has 3 outdoor pools along with indoor private hot tubs and a full-service spa.

What's nearby

  • Quinta Avenida - 2 min walk - 0.1 miles
  • Quinta Alegría Shopping Mall - 2 min walk - 0.1 miles
  • Mamitas Beach - 3 min walk - 0.2 miles
  • Playa del Carmen Main Beach - 5 min walk - 0.3 miles
  • Central Square - 8 min walk - 0.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Ah Cacao Chocolate Café - ‬2 min walk
  • ‪Bloody Mary Food Drinks & Rock - ‬2 min walk
  • ‪Señor Frogs - ‬2 min walk
  • ‪Lobby Bar - ‬1 min walk
  • ‪Euro Grill - ‬3 min walk

About this property

Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive

Guests of Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive have access to a full-service spa, 3 outdoor pools, and a gym. If you decide to drive, there's free valet parking. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this adults-only property include a sauna, free WiFi in public areas, and a hot tub.
55-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Other standard amenities include indoor private hot tubs, free minibar items, and balconies.
3 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Innan has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 poolside bars
  • 5 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Asiana
  • Kalamata
  • Pelicanos
  • Rincón Mexicano
  • Spice

Things to do

  • 3 outdoor pools
  • Bicycle storage
  • Billiards/pool table
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 6,781 square feet of conference space
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 4 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-11:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

All Inclusive Playa Carmen
Playa Carmen All Inclusive
Playa Carmen Resort
Royal Playa Carmen
Royal Playa Carmen All Inclusive Spa & Resort
Royal Playa Carmen Spa
Royal Playa Carmen All Inclusive Spa Resort
Hilton Playa Carmen Adults-Only All-Inclusive Playa del Carmen
Hilton Playa Carmen Adults-Only All-Inclusive
Hilton Carmen AdultsOnly Incl
Hilton Playa Carmen All-Inclusive Adult Resort Playa del Carmen
The Royal Playa del Carmen All Inclusive Spa Resort
Hilton Playa Carmen All-Inclusive Adult Resort
Hilton Playa Carmen All-Inclusive Adult Playa del Carmen
Hilton Playa Carmen All-Inclusive Adult
Hilton Playa Del Carmen An Adults Only All Inclusive
The Royal Del Carmen Inclusive

Frequently asked questions

Are there all-inclusive options at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ?

Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive is an all-inclusive resort and rates come with all meals. Activities include tennis, volleyball, and live performances.

How much does it cost to stay at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ?

As of Mar 6, 2026, prices found for a 1-night stay for 2 adults at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive on Apr 1, 2026 start from $506, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ?

Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

What can I see within easy reach of Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ?

This property is situated in Downtown Playa del Carmen, just steps from Playa del Carmen Main Beach and Quinta Avenida, and within a short walk of Mamitas Beach. You'll also find Playacar Beach and Playa del Carmen Maritime Terminal less than a mile away.

Is there parking available at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ?

Yes, valet parking and self parking are offered for free at the all-inclusive property. Accessible parking and bicycle parking are also available.

Is there a spa at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ?

Innan is the property's spa and services include hot stone massages, Thai massages, body wraps, and reflexology.

Does Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive feature a casino on the premises?

No, Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive doesn't have a casino.

Is there an indoor pool at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools and a hot tub.

Is Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive good for couples?

This adults-only all-inclusive property offers many amenities for couples, including in-room massages as well as 3 outdoor pools and 3 poolside bars.

Are there hot tubs at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ?

Yes, this all-inclusive property features private indoor spa tubs in all guestrooms.

Does Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive have a restaurant with a breakfast menu?

Yes, Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive has 7 restaurants, and serves breakfast for a surcharge.

Does Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive allow pets to stay free of charge?

No, pets aren't allowed at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive though service animals are welcome.

Does Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive have connecting rooms?

No, there aren't connecting guestrooms at this all-inclusive property.

What is the closest airport to Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ?

The closest major airport to Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive is Cozumel Intl. Airport (CZM), which is 21.4 mi away (254 minutes by car).

Can I book a room with a balcony at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ?

Yes, every guestroom at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive comes with a balcony with some featuring ocean or garden views.

Does Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive .

Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1408 out of 2051 reviews
Rating 8 - Good. 352 out of 2051 reviews
Rating 6 - Okay. 157 out of 2051 reviews
Rating 4 - Poor. 75 out of 2051 reviews
Rating 2 - Terrible. 59 out of 2051 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

6/10 Okay

Evrile

Traveled with group
Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2025

10/10 Excellent

Beth Ann

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, amazing food and loved the activities at night!
Stayed 4 nights in Dec 2025

10/10 Excellent

igor

Stayed 5 nights in Nov 2025

8/10 Good

Sandra

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly if you pool part ambiance this is your resort. Food is great special Asiana restaurant. The night shows are really good. Beaches were ok no shade for beach chairs only cabinas has shade. A little bit of seaweed but lots of workers cleaning up in the morning.
Stayed 7 nights in Nov 2025

10/10 Excellent

Devin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable pool. Friendly staff.
Stayed 5 nights in Nov 2025

8/10 Good

Anita

Stayed 5 nights in Nov 2025

10/10 Excellent

Itay

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 4 nights in Nov 2025

8/10 Good

Komal

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Erik, general manager, visible engagement with guests and staff to ensure a great vacation experience, special thanks for making 80th b'day dinner for our mom a success. Manuel, new food service manager, jumped in to ensure the menu for birthday dinner was exceptional. Never got the Chef's name at Asiana but he deserves a special call out for the execution of the birthday menu as well as all the wait staff at Asiana, don't remember all their names but we ate there three times and the service was exceptional. Other staff, Arbey at the main lobby bar, exceptional service and attention to detail, Rigoberto (I think) at Tequileria, same, outstanding service on the lower patio around Tequileria. the hostess at Dolma (can't believe I forget her name) Exceptional customer service and patience accommodating our large group (Twice). Andy at Casona and the other waiter from the second night, outstanding service! On the whole all the staff at the resort are excellent (the carts outside our door starting at 5:30am were a bit loud for this light sleeper, but not sure what can be done about that). From the bellmen at arrival and departure to the folks in the gym to the wait staff and bartenders around the resort, great customer service. Front Desk staff could use some work, housekeeping as well...
Stayed 8 nights in Nov 2025

10/10 Excellent

Igor

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and beautiful
Stayed 4 nights in Nov 2025

6/10 Okay

Crystal

Traveled with partner
Liked: Cleanliness
The pool space is wasted by all the cabanas! You can’t get a lounge chair unless you towel/belongings save by 8:30am. The food was mediocre at best. Room was nice. Beach space is not good.
All those pool loungers are cabana reservation only.  They will move you out of them unless you paid for cabana
Stayed 7 nights in Nov 2025

10/10 Excellent

Jaime

Yes very clen and co fort
Stayed 7 nights in Nov 2025

10/10 Excellent

Pia, NORTHRIDGE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice, clean and super spacious. The amenities great, and great restaurants, 6 plus a coffee shop. Plenty of bars throughout the resorts. The grounds are beautiful and well kept. The BEST part of our experience was the staff that took care of us. No matter who we dealt with or encountered (as we walked by), service and making the guests feel special was their number 1 priority. The hospitality was outstanding, and everyone made us feel valued. There are a few people that were even more amazing, and went even above and beyond: Yadinia at the reception, when we first arrived. She had a huge smile when she welcomed us, and was eager to make us feel comfortable. Alejandro by the pool, kept the drinks coming, and continued to make sure that we wanted for nothing while we were by the pool. Paul at the reception when we checked out, friendly and courteous. The lady who cleaned our room every day, the room was always spotless and perfect. The Bell persons, always greeted us with the biggest smile. What made this a memorable experience wasn’t so much the place, but the people at the Hotel.
The view from the beach at Hyatt Viva.
Stayed 4 nights in Nov 2025

10/10 Excellent

Claranie

Stayed 3 nights in Nov 2025

10/10 Excellent

Navdeep Singh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was nice stay. General manager Eric make sure we feel special through out our honeymoon stay
Stayed 5 nights in Nov 2025

10/10 Excellent

FNU Gagandeep

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good!
Stayed 5 nights in Nov 2025

10/10 Excellent

Mojdeh

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Every thing was good.
Stayed 15 nights in Nov 2025

10/10 Excellent

Ram

Clean room and a
Stayed 6 nights in Nov 2025

10/10 Excellent

TRUNG

Liked: Cleanliness, amenities
Need better food
Stayed 4 nights in Nov 2025

10/10 Excellent

keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t express enough how this resort looked after our needs. Incredible
Stayed 7 nights in Nov 2025

10/10 Excellent

Logan Tate

Stayed 7 nights in Nov 2025

10/10 Excellent

Karynna Perez

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was amazing and the food was great
Stayed 6 nights in Nov 2025

6/10 Okay

Huda

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
What we loved: -the area around the resort, everything was within walking distance and so many shops and things to do - the aroma cafe, the coffee and staff were great and had great hours 6am-11pm -Mexican restaurant- we discovered it on our last few days but we loved the food and kept coming back What we hated: - The location of our room, it was too close to the main lobby where loud music and people being loud until late hours of the night when we are trying to sleep - the jacuzzi in our room was nasty, it was dirty and when we filled it up we saw dirt rise to the surface - the hotel kept calling our room which got annoying when we were trying to relax - the cleaning lady just walked in on us, i was practically naked. She knocked once and before we could answer the door flung open. Next day she came again before we were fully awake, we had to send her away and tell her to come back later
Stayed 4 nights in Nov 2025

6/10 Okay

Gary Arthur

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very good time but won't be back. All inclusive is not all inclusive. Pool is surrounded by empty Cabanas that are $150-$200 per day. All the lounge chairs behind the Cabanas are taken by people putting towels down on them for the entire day...Classic low class move. Beach is tiny and you can't go in the water because of jagged rocks
Stayed 4 nights in Nov 2025

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Service was second to none and we loved the property so clean. We stayed for 11days and loved everything about this place we are definitely going back.
Stayed 10 nights in Nov 2025

10/10 Excellent

YIRAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly, Activities especially water volleyball I like the most.
Stayed 6 nights in Nov 2025