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Occidental Cozumel - All Inclusive

Property class: 4

Choose dates to view prices

Photo gallery for Occidental Cozumel - All Inclusive

An outdoor dining area with tables and chairs, overlooking a clear blue sea and a pier.
Property video
An aerial view of a resort with multiple buildings, a swimming pool, and a tennis court surrounded by dense greenery.
A red-walled hallway with a wooden ceiling, a staircase, and potted plants.
A beach with rows of sun loungers and palm trees.

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Breakfast included

Explore the area

View in a map
Km 16.6 Carretera Sur, El Cedral, San Francisco, Palancar, Cozumel, QROO, 77600
  • Place, San Francisco Beach
    ‪17 min walk‬
  • Place, Nachi Cocom Beach Club & Water Sport Center
    ‪19 min walk‬
  • Place, Paradise Beach
    ‪3 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪27 min drive‬

Room options

View all photos for Royal Level Luxury

A hotel room with a bed, two bedside tables with lamps, a desk with a chair, a dining table with chairs, a television, and a balcony with curtains.

Royal Level Luxury

8.4 out of 10
Very good
(29 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room (Deluxe)

A hotel room with a bed, a glass table, a chair, a desk with a TV, and a door leading to a balcony with a view of greenery.

Deluxe Room (Deluxe)

8.4 out of 10
Very good
(142 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room (Concierge)

A hotel room with a bed, a glass table, a chair, a desk with a TV, and a door leading to a balcony with a view of greenery.

Deluxe Room (Concierge)

8.8 out of 10
Excellent
(36 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room (Romance)

A hotel room with two beds, a ceiling fan, a TV, a desk with a lamp, and a view of the outdoors.

Deluxe Room (Romance)

7.8 out of 10
Good
(6 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room (Deluxe)

A hotel room with two beds, a coffee machine, a lamp, and a view of greenery through the glass door.

Deluxe Room (Deluxe)

  • Sleeps 4
  • Free WiFi

View all photos for Deluxe Room (Concierge)

A hotel room with two beds, a desk with a lamp, a chair, a TV, and a balcony with chairs.

Deluxe Room (Concierge)

  • Sleeps 4
  • Free WiFi

View all photos for Royal Level Luxury

A hotel room with two beds, a TV, a desk with a lamp, and a balcony with chairs.

Royal Level Luxury

  • Sleeps 4
  • Free WiFi

About the neighborhood

Cozumel

San Francisco Beach is a short stroll from Occidental Cozumel - All Inclusive, and other popular attractions like Paradise Beach are within a mile (2 km). This 247-room, 4-star property welcomes business and leisure travelers with 3 outdoor pools, a private beach, and a full-service spa.
View more Resorts in CozumelOpens in a new window

What's nearby

  • Arrecifes de Cozumel National Park - 9 min walk - 0.5 miles
  • San Francisco Beach - 17 min walk - 0.9 miles
  • Nachi Cocom Beach Club & Water Sport Center - 19 min walk - 1.0 mile
  • Mr. Sancho's Beach Club - 3 min drive - 1.6 miles
  • Paradise Beach - 3 min drive - 1.4 miles

Getting around

  • Cozumel Intl. Airport (CZM) - 26 min drive

Restaurants

  • ‪Market Café - ‬5 min drive
  • ‪Lobby Bar - ‬6 min walk
  • ‪Coral - ‬6 min walk
  • ‪Portofino - ‬8 min drive
  • ‪Coco Cafe - ‬5 min drive

About this property

Occidental Cozumel - All Inclusive

Occidental Cozumel - All Inclusive features a private beach, a full-service spa, and 3 outdoor pools. There's free parking if you drive. The 24-hour front desk has staff standing by to help with concierge services and luggage storage. Other amenities at this all-inclusive property include a nightclub, a children's pool, and a gym.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Free minibar items, coffee makers, and ceiling fans are other standard amenities. Housekeeping is available on request.
A private beach and 2 outdoor tennis courts are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Massages are available on the beach and in the spa; other services include hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

Similar properties

Exterior
Allegro Cozumel All Inclusive
Cozumel
  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
8.2 out of 10, Very Good, 1,157 reviews
$147 nightly
The price is $182
Aug 30 - Aug 31
Total with taxes and fees
Allegro Cozumel All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 7 restaurants
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Beach Club
  • Coral
  • La Posada
  • Los Olivos
  • México Lindo

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Nightclub
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Scooter/moped rentals

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,392 square feet of conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In a national park
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 11 buildings
  • 3 floors
  • At least 80% organic food
  • Banquet hall
  • Colonial architecture
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Mosquito nets
  • Some LED lighting used
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 82.12 per accommodation, per night

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • There are no elevators.
  • No cribs or infant beds are available.
  • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.

Property is also known as

Cozumel Grand Occidental
Occidental Grand Cozumel
Occidental Grand Cozumel All Inclusive
Grand Cozumel
Grand Occidental Cozumel
Occidental Cozumel
Occidental Grand Cozumel Hotel Cozumel
Occidental Grand Hotel Cozumel
Occidental Grand Cozumel Resort All Inclusive
Occidental Grand Resort All Inclusive
Occidental Cozumel Resort
Occidental Resort
Occidental Grand Cozumel Hotel
Occidental Cozumel All Inclusive
Occidental Cozumel All Inclusive All-inclusive property
Occintal Cozumel Inclusive
Occidental Cozumel - All Inclusive Cozumel
Occidental Cozumel - All Inclusive All-inclusive property

Frequently asked questions

Are there all-inclusive options at Occidental Cozumel - All Inclusive?

Occidental Cozumel - All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include snorkeling, windsurfing, and kayaking.

How much does it cost to stay at Occidental Cozumel - All Inclusive?

As of Aug 19, 2026, prices found for a 1-night stay for 2 adults at Occidental Cozumel - All Inclusive on Aug 31, 2026 start from $192, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Occidental Cozumel - All Inclusive?

Occidental Cozumel - All Inclusive provides free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

What's there to see within easy reach of Occidental Cozumel - All Inclusive?

This property is located in Cozumel, a short 11-minute walk from San Francisco Beach and also 15 minutes on foot from Nachi Cocom Beach Club & Water Sport Center. You'll also find Paradise Beach and Mr. Sancho's Beach Club within a short drive.

Is there parking available at Occidental Cozumel - All Inclusive?

Yes, uncovered self parking is offered for free at the property. Wheelchair-accessible parking is also available for guests.

Is a spa located at Occidental Cozumel - All Inclusive?

There is a full-service spa available for guests to enjoy and services include Swedish massages, beach massages, couples treatments, and body wraps.

Does Occidental Cozumel - All Inclusive have a casino?

No, Occidental Cozumel - All Inclusive doesn't have a casino.

Will I find an indoor pool at Occidental Cozumel - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools and a hot tub. Guests have pool access between 8:00 AM and 8:00 PM.

What do couples enjoy most about Occidental Cozumel - All Inclusive?

This waterfront property offers many amenities for couples such as a private beach and a beach bar with some guestrooms featuring a fireplace.

Are there hot tubs at Occidental Cozumel - All Inclusive?

No, but guests can enjoy a sauna at this property.

Does Occidental Cozumel - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Occidental Cozumel - All Inclusive has 7 restaurants, and serves free full breakfasts each morning.

Will Occidental Cozumel - All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Occidental Cozumel - All Inclusive.

Are there connecting rooms at Occidental Cozumel - All Inclusive?

No, this property doesn't feature connecting guestrooms.

Where is the closest airport to Occidental Cozumel - All Inclusive?

The closest major airport to Occidental Cozumel - All Inclusive is Cozumel Intl. Airport (CZM), which is 11.6 mi away (26 minutes by car).

Are there rooms with balconies at Occidental Cozumel - All Inclusive?

Yes, some guestrooms at Occidental Cozumel - All Inclusive offer a balcony and may feature garden views.

Does Occidental Cozumel - All Inclusive host weddings?

There are wedding services available at Occidental Cozumel - All Inclusive if that's in your vacation plans.

Occidental Cozumel - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 397 out of 1003 reviews
Rating 8 - Good. 278 out of 1003 reviews
Rating 6 - Okay. 173 out of 1003 reviews
Rating 4 - Poor. 78 out of 1003 reviews
Rating 2 - Terrible. 77 out of 1003 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools could have been kept cleaner. The lunch buffet was ok.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Osbaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, fun activities, clean resort and great weather.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was good troughout all the amenities and at any time of the day, rooms are clean and tidy and stuff are nice
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location away from downtown Cozumel. Amazing family location.
Stayed 7 nights in Mar 2026
Verified review

8/10 Good

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , great food , staff , great staff , hospitality.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time staying at Occidental and it was great. The food is good and the staff is very friendly and helpful. The resort is clean and well maintained. I am a certified diver and them having their own dock and dive shop is great. We will definitely be going back.
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

Fiona

Liked: Cleanliness, property conditions & facilities
Wonderful place wonderful stay!!!
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

shari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great visit. Found the amenities of the Royal club upgrade was worth the extra cost. Great resort for swimming and relaxing
Stayed 12 nights in Mar 2026
Verified review

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, amenities
Very nice clean pool, clean pathways beautiful views.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Everything was GREAT The best resort I have ever been too
Stayed 8 nights in Feb 2026
Verified review

10/10 Excellent

Wesley T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Brindley (Ben)

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes the staff was excellent.
Stayed 14 nights in Jan 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, excellent staff, good location for snorkeling. I really enjoyed our stay.
Stayed 4 nights in Nov 2025
Verified review

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Royal level manager, Itzel, went out of her way to make our stay comfortable and enjoyable. While the food at the resort is not 5-star (compared to other resorts we've been to), there was always something we enjoyed eating.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Juan Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Very Happy with all things related to my stay !!!
Stayed 4 nights in Feb 2026
Verified review

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was the best like always, Some areas need a deep clean But we had a bad experience with the guest on the lower level, 2:00am making noise with singing loud and loud music, Security could not Control the drunk people.
Stayed 9 nights in May 2026
Verified review

8/10 Good

Michelle Trang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful, clean, the beach was gorgeous!!!!!!!!! The staff was amazing! I would definitely come here again. It’s not a “party” resort, more of a relaxing chill place to be. The food was good, dessert could use some work…
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Olena

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed everything!
Stayed 9 nights in Jan 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Room awesome clean attentive. Staff was excellent
Stayed 10 nights in Feb 2026
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very nice, as far as dive resort could be better. Not a lot of space in rooms if you are traveling with gear. Staff was pleasnt and helpful, rooms are clean.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Christopher Dean

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the staff was amazing. Great food and a great location. Well done!
Stayed 14 nights in Jan 2026
Verified review

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Occidental. The staff provided excellent service and everything we needed was available. Our room was clean, comfortable, and always kept well stocked. The grounds and beautiful gardens were impeccably maintained. There wasn’t much to do at night which is a shame since it’s expensive to cab in to the market area. The food menu at the evening buffet could use some tweaking but we found fresh options to sustain us at every meal. The a la cart options were great.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Ariana

Liked: Cleanliness, property conditions & facilities
Resort was clean staff was very friendly. wish the pool stayed opened later but aside from that we had an amazing trip. we will be back.
Stayed 7 nights in Nov 2025
Verified review

6/10 Okay

Gabriela

Not much options on food
Stayed 3 nights in Mar 2026

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