Occidental Cozumel - All Inclusive

4.0 star property
On private beach with 3 outdoor pools, near Playa Mia Grand Beach and Water Park

Choose dates to view prices

Photo gallery for Occidental Cozumel - All Inclusive

Restaurant
Front of property
Exercise/lap pool
Nightclub
Aerial view

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot Tub
  • Bar

Explore the area

Map
Km 16.6 Carretera Sur, El Cedral, San Francisco, Palancar, Cozumel, QROO, 77600
  • San Francisco Beach
    ‪19 min walk‬
  • Mr. Sancho's Beach Club
    ‪3 min drive‬
  • Playa Mia Grand Beach and Water Park
    ‪3 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪23 min drive‬

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Room options

Deluxe Room (Concierge)

9.4 out of 10
Exceptional
(27 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Deluxe Room (Romance)

7.8 out of 10
Good
(6 reviews)
  • 441 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Royal Level Luxury

8.4 out of 10
Very good
(27 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Deluxe Room (Deluxe)

8.2 out of 10
Very good
(113 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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About the neighborhood

Cozumel

San Francisco Beach is a short stroll from Occidental Cozumel - All Inclusive, and other popular attractions like Paradise Beach are within a mile (2 km). This 247-room, 4-star property welcomes business and leisure travelers with 3 outdoor pools, a private beach, and a full-service spa.

What's nearby

  • Nachi Cocom Beach Club & Water Sport Center - 18 min walk - 1.0 mile
  • San Francisco Beach - 19 min walk - 1.0 mile
  • Mr. Sancho's Beach Club - 3 min drive - 1.6 miles
  • Paradise Beach - 3 min drive - 1.4 miles
  • Playa Mia Grand Beach and Water Park - 3 min drive - 1.8 miles

Getting around

  • Cozumel Intl. Airport (CZM) - 26 min drive

Restaurants

  • ‪Mr. Sanchos - ‬2 min drive
  • ‪Playa Uvas - ‬14 min drive
  • ‪Topaz Restaurant - ‬9 min walk
  • ‪Occidental Grand Beach - ‬8 min walk
  • ‪Manatees Swim Up Bar - ‬5 min drive

About this property

Occidental Cozumel - All Inclusive

On private beach with 3 outdoor pools, near Playa Mia Grand Beach and Water Park
Occidental Cozumel - All Inclusive features a private beach, a full-service spa, and 3 outdoor pools. There's free parking if you drive. The 24-hour front desk has staff standing by to help with luggage storage and tours/tickets. Other amenities at this all-inclusive property include a nightclub, a children's pool, and a gym.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Free minibar items, coffee makers, and ceiling fans are other standard amenities. Housekeeping is available on request.
A private beach and 2 outdoor tennis courts are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Massages are available on the beach and in the spa; other services include hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM
  • 5 bars/lounges
  • 7 restaurants
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Nightclub
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Scooter/moped rentals

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,392 square feet of conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In a national park
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 11 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Colonial architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.

Property is also known as

Cozumel Grand Occidental
Occidental Grand Cozumel
Occidental Grand Cozumel All Inclusive
Grand Cozumel
Grand Occidental Cozumel
Occidental Cozumel
Occidental Grand Cozumel Hotel Cozumel
Occidental Grand Hotel Cozumel
Occidental Grand Cozumel Resort All Inclusive
Occidental Grand Resort All Inclusive
Occidental Cozumel Resort
Occidental Resort
Occidental Grand Cozumel Hotel
Occidental Cozumel All Inclusive
Occidental Cozumel All Inclusive All-inclusive property
Occintal Cozumel Inclusive
Occidental Cozumel - All Inclusive Cozumel
Occidental Cozumel - All Inclusive All-inclusive property

Frequently asked questions

Are there all-inclusive options at Occidental Cozumel - All Inclusive?

Occidental Cozumel - All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include snorkeling, windsurfing, and kayaking.

How much does it cost to stay at Occidental Cozumel - All Inclusive?

As of Jun 23, 2025, prices found for a 1-night stay for 2 adults at Occidental Cozumel - All Inclusive on Jun 29, 2025 start from $169.26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Occidental Cozumel - All Inclusive?

Occidental Cozumel - All Inclusive provides free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

What's there to see within easy reach of Occidental Cozumel - All Inclusive?

This property is located in Cozumel, a short 11-minute walk from San Francisco Beach and also 15 minutes on foot from Nachi Cocom Beach Club & Water Sport Center. You'll also find Paradise Beach and Mr. Sancho's Beach Club within a short drive.

Is parking available on site at Occidental Cozumel - All Inclusive?

Yes, uncovered self parking is offered for free at the all-inclusive property. Accessible parking is also available for guests.

Is a spa located at Occidental Cozumel - All Inclusive?

There is a full-service spa available for guests to enjoy and services include hot stone massages, beach massages, aromatherapy, and body wraps.

Does Occidental Cozumel - All Inclusive have a casino?

No, Occidental Cozumel - All Inclusive doesn't have a casino.

Will I find an indoor pool at Occidental Cozumel - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools and a hot tub. Guests have pool access between 8:00 AM and 8:00 PM.

What do couples enjoy most about Occidental Cozumel - All Inclusive?

This waterfront all-inclusive property offers plenty of amenities for couples including a private beach, a beach bar, and 3 outdoor pools.

Are there hot tubs at Occidental Cozumel - All Inclusive?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Occidental Cozumel - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Occidental Cozumel - All Inclusive has 7 restaurants, and serves free full breakfasts each morning.

Will Occidental Cozumel - All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Occidental Cozumel - All Inclusive.

Are there connecting rooms at Occidental Cozumel - All Inclusive?

Yes, this all-inclusive property has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Occidental Cozumel - All Inclusive?

The closest major airport to Occidental Cozumel - All Inclusive is Cozumel Intl. Airport (CZM), which is 11.6 mi away (26 minutes by car).

Are there rooms with balconies that I can book at Occidental Cozumel - All Inclusive?

No, at Occidental Cozumel - All Inclusive, there aren't any guestrooms that list a balcony.

Does Occidental Cozumel - All Inclusive host weddings?

There are wedding services available at Occidental Cozumel - All Inclusive if that's in your vacation plans.

Occidental Cozumel - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 354 out of 1006 reviews
Rating 8 - Good. 289 out of 1006 reviews
Rating 6 - Okay. 188 out of 1006 reviews
Rating 4 - Poor. 89 out of 1006 reviews
Rating 2 - Terrible. 86 out of 1006 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Adrian

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Staff were very attentive and grounds well kept. However, the pictures on internet were not up to date as the beach had eroded. Therefore, the pictures looked better than the beach actually was in reality. However, overall the stay was good and I would go back if prices were right.
Stayed 8 nights in Jun 2025

10/10 Excellent

Renee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only negative is the check in process, have to stand in heat with no welcome cocktail. Making dinner reservations was a hassle with Ms. Baza but grounds are gorgeous, food was great and the staff was awesome especially Danny Devito, Miguel, Sophia and all the bartenders. Brian at front desk did great job. Room was clean and spacious. The beginning was a rough start but because of the above mentioned and several others definitely turned it around for us! We will be back!
Stayed 7 nights in May 2025

10/10 Excellent

Benjamin Kater

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fabulous all inclusive resort Wonderful food, great beach, very friendly and helpful staff We're divers and made 8 boat dives with their PADI 5 Star shop Great reefs, wonderful helpful crews All dives guided We really liked being able to leave our gear at the shop after rinsing Just a short walk down the dock to the boat All in all the resort and diving are a great value This was our second visit and we anticipate going again
Stayed 11 nights in Mar 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

8/10 Good

Matthew

Stayed 6 nights in Mar 2025

10/10 Excellent

Alexander, Winipeg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location (far away from town). Quiet, safe, beautiful
Stayed 9 nights in Mar 2025

10/10 Excellent

Terry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the relaxing atmosphere, the friendly and curtesius staff, and the food was very good for an all inclusive resort.
Stayed 7 nights in Mar 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Well maintained. Very friendly staff.
Stayed 7 nights in Mar 2025

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property maintains the mangroves, there is a lot of nature, shade and amenities right on the ocean.
Stayed 7 nights in Mar 2025

10/10 Excellent

Ana V

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and everyone was very welcoming and happy
Stayed 3 nights in Feb 2025

10/10 Excellent

H Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

8/10 Good

Colleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great time. Only problem was refrigeration was not good in the room and ice machine didn’t work.
Stayed 6 nights in Mar 2025

10/10 Excellent

Jean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was so clean and beautiful. The staff is wonderful!
Stayed 7 nights in Mar 2025

6/10 Okay

James Michael

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was excellent. Property was not as advertised. There was virtually no beach and there was construction going on in the room beside ours and the room above ours. The food was not particularly good either. But, as I said before, the staff was excellent.
Stayed 7 nights in Mar 2025

10/10 Excellent

Paul Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from all staff on Occidental grand Cozumel. Food is excellent in the Buffets and ala cart restaurants. This was our 2nd time at this resort and on this trip we brought another couple who equally enjoyed the amazing service. Thank you to all the staff at Occidental for making our trip so special and wonderful. 10 out of 10, we'll be back again. Gracias amigos!
Stayed 7 nights in Mar 2025

8/10 Good

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
not enough chairs around adult pool.
Stayed 9 nights in Feb 2025

8/10 Good

Jennifer marie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great food and customer service!
Stayed 4 nights in Mar 2025

8/10 Good

Maria, Lancaster

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice and attentive. The only issue we had was that our room phone wasn’t connected, the fridge wasn’t cold, our porch chairs were missing, and we had a toilet seat that wouldn’t stay up when we did our business. Also there weren’t any hotel shampoos, conditioners, or toothpastes provided. It’s something we’re used to whenever we stay at a 5 star hotel. Other than that, it was clean, the staff was great, the hotel and view was beautiful.
Stayed 3 nights in Mar 2025

8/10 Good

Karla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Liked dining, beach, beach restaurant, staff, location to diving. Could have some more lounge chairs by beach as too many people are "reserving" lounge chairs all day long while only using them part of the time. Solution would be just more chairs and eliminate the need to "save them". Maybe a maximum "save" time of 30 minutes to have a quick lunch or something.
Stayed 6 nights in Feb 2025

10/10 Excellent

Alejandro Del

Stayed 5 nights in Dec 2024

10/10 Excellent

Jesus Baldomero

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Excellent food. Excellent staff
Stayed 5 nights in Feb 2025

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Suggestion. Add more hooks in bathrooms /rooms
Stayed 7 nights in Feb 2025

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Marilyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 6 nights in Feb 2025

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