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Recent guest reviews

Everyone greeted us very well from start to finish. A lot of different foods to choose from as they had four different restaurants available. An ideal stay in Cancun should be at least 7 to 8 days as there are a lot of outside activities to do as well and this was the best resort to stay in because of all the indoor activities that they have available for guests. Would highly recommend and would definitely stay here again!

I love the service and the friendliness of all the staff amazing customer service ! Disliked the food. The only good stuff was the breakfast they had a viarity of selections ! That was my favorite part , but they had alot of food that we where able to find anywhere els . Was looking for more of authentic cultural food.

Enjoyed every minute of it. Will most definitely will be coming back.

The food and staff were amazing. Everyone was so kind. We loved our room!

service was great , property was clean , and all inclusive was generous. however the exccursions were expensive for the service we got and the drivers were always late

My fiance and I loved our stay at GR Solaris in Cancun. They had plenty of attentive staff to accommodate all guests. Their all you can eat buffet's are top notch and they are always switching it up so it doesn't get old. We already recommended the resort to close friends/family and will be more than glad to continue to do so. Were coming back there with our kids next year FOR SURE!

The hotel is amazing! Good food, very clean, kind and happy staff. The girl on front desk, Veridiana, was very helpful. Good location, bus every second. (Bus is $12 pesos or $1 dollar). I loved it.

The property is not too big. Beautiful views. Very nice pools and restaurants. We enjoyed the activities, fitness classes and dinner shows. Good food. The staff is very friendly. Very clean rooms.

First time staying here and enjoyed it all. Great pools and pool bar, nice room, fun and attentive staff. Good room service! Lalo and crew at the pool bar kept our glasses filled with Absolut and Beefeater. Food was ample and tasty. Shows were good. My wife and I enjoyed our three night stay very much! We will be back soon.

Food is terrible, breakfast the worst, mostly pork which cheap and not good at all,

The food was always cold and a very low quality !! The pool is to small for the amount of people on resort ! The staff at check-in didn't tell us much about the place as far as where to go and what to do !

Everything was great, we didn't know what to expect but were happy with the value of the resort. My only knock would be the food at some of the buffets was okay (restaurants were very good). But we weren't there for the food so it was not an issue.

You guys are truly a 5 stars location. I had the best time there.

Staff was rude, hot tub was dirty. Cigarette buds on the balcony. Had to upgrade room physically to get something decent.

The over all stay was amazineg, the food choices were limited. I did not like that the property pushes time share. When on vaction you just want to relax.

The all inclusive and the beaches were so beautiful

Blvd. Kukulkan Km. 19.5, Lt 59-2 Cancun QROO

Hotel highlights

  • Walking distance to El Rey Ruins and Delfines Beach
  • Free WiFi in rooms and public areas
  • Free valet parking
  • Onsite dining

Located in Zona Hotelera, GR Solaris Cancun & Spa - All Inclusive is within a 10-minute walk of popular sights such as El Rey Ruins and Delfines Beach. This 306-room, 4-star property has 2 outdoor pools along with a marina and 7 restaurants.


Dining

Enjoy the pool views at Cafe Solaris, one of 7 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.


Rooms

The 306 rooms have an array of amenities, including balconies, free minibar items, and coffee makers. LED TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include free bottled water, safes, and phones.


Property features

Guests of GR Solaris Cancun & Spa - All Inclusive have access to a marina, 2 outdoor pools, and a children's pool. You can take advantage of free valet parking, along with an airport shuttle for a fee. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this all-inclusive property include a health club, a spa tub, and a steam room.

Room options

Deluxe Room

2 Double Beds | 1 King Bed | Sleeps 4

Deluxe Room, Beachfront (Free Wi-Fi )

2 Double Beds | 1 King Bed | Sleeps 4

Deluxe Room, 1 King Bed, Jetted Tub, Oceanfront Free Wi-Fi

1 King Bed | Sleeps 2

Romantic Room, Ocean View Free Wi-Fi

1 King Bed | Sleeps 2

Guest reviews for GR Solaris Cancun & Spa - All Inclusive

Everyone (345) Couples (283) Business (1) Family (226) Friends (75) Other (9)
5
Partner Couples

Everyone greeted us very well from start to finish. A lot of different foods to choose from as they had four different restaurants available. An ideal stay in Cancun should be at least 7 to 8 days as there are a lot of outside activities to do as well and this was the best resort to stay in because of all the indoor activities that they have available for guests. Would highly recommend and would definitely stay here again!

By , from Rancho Cucamonga, CA on Mar 20, 2020

Review comment responded on Mar 20, 2020

Dear Khalid: Thanks for your comments, especially about the food. Such our chefs work hard to offer the most delightful menus, and it is a pleasure to read how they continue exceeding expectations. We are always working to change and renovate our selection of meals. Also, it is such a pleasure for us to read that you enjoyed all the activities. By last, it would be a pleasure to welcome you back for another memorable Solaris experience. Kind regards, Hoteles Solaris de México. *T

4
Everyone

By on Mar 18, 2020

Review comment responded on Mar 19, 2020

Dear Traveler: Thanks for taking the time to share your 4-star rating. We hope you've enjoyed your stay with us. We hope you stay with us again. best regards, Hoteles Solaris de México. *T

2
Everyone

By on Mar 16, 2020

Review comment responded on Mar 17, 2020

Dear Traveler: We hope to have the opportunity to welcome you in the future to enhance your experience and perception of the Hotel. Sincerely yours, Hoteles Solaris de México. *T

4
Partner Couples

I love the service and the friendliness of all the staff amazing customer service ! Disliked the food. The only good stuff was the breakfast they had a viarity of selections ! That was my favorite part , but they had alot of food that we where able to find anywhere els . Was looking for more of authentic cultural food.

By on Mar 15, 2020

Review comment responded on Mar 17, 2020

Dear Traveler: We are happy to read that you lived a magnificent holiday. Your feedback is really important to us. Therefore, we can improve our services, especially the ones you mention. We look forward to welcoming you soon and provide you a once in a lifetime experience. Best regards from Cancun, Hoteles Solaris de México. *T

5
Partner Couples

Enjoyed every minute of it. Will most definitely will be coming back.

By , from Orange, tx on Mar 9, 2020

Review comment responded on Mar 9, 2020

Dear Leslie: Thanks for sharing your comments through this means. We are happy to read that you enjoyed your recent stay at GR Solaris. It would be a pleasure to receive you again. Best regards from Cancun, Hoteles Solaris de México. *T

5
Everyone

The food and staff were amazing. Everyone was so kind. We loved our room!

By on Mar 8, 2020

Review comment responded on Mar 9, 2020

Dear Traveler: Thank you for sharing your comments. We are happy your overall experience was good and have felt an exceptional service from all the staff. We hope to receive you again soon. Best regards, Hoteles Solaris de México. *T

5
Partner Couples

service was great , property was clean , and all inclusive was generous. however the exccursions were expensive for the service we got and the drivers were always late

By on Mar 3, 2020

Review comment responded on Mar 3, 2020

Dear Traveler: Thank you very much for your comments about the rooms and cleanliness. Also, thank you for mentioning the quality of the service we offer. We hope you stay with us again during your next trip to Cancún. Best regards, Hoteles Solaris de México. *T

5
Partner Couples Family

My fiance and I loved our stay at GR Solaris in Cancun. They had plenty of attentive staff to accommodate all guests. Their all you can eat buffet's are top notch and they are always switching it up so it doesn't get old. We already recommended the resort to close friends/family and will be more than glad to continue to do so. Were coming back there with our kids next year FOR SURE!

By , from Chicago on Feb 27, 2020

2
Everyone

By on Feb 26, 2020

Review comment responded on Feb 27, 2020

Dear Traveler: We hope you've enjoyed your stay with us. Sincerely yours, Hoteles Solaris de México. *T

5
Partner Couples

The hotel is amazing! Good food, very clean, kind and happy staff. The girl on front desk, Veridiana, was very helpful. Good location, bus every second. (Bus is $12 pesos or $1 dollar). I loved it.

By on Feb 24, 2020

Review comment responded on Feb 24, 2020

Dear Traveler: Thanks for your comments; we are pleased to hear you enjoyed your recent stay with us. Also, we are glad you liked the services of the staff. We hope you stay with us again during your next trip to Cancún. Best regards from Cancun, Hoteles Solaris de México. *T

GR Solaris Cancun & Spa - All Inclusive

Blvd. Kukulkan Km. 19.5, Lt 59-2, Cancun, QROO CP 77500
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