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Cozumel Palace All Inclusive

4.0 star property
Beach property with 3 outdoor swimming pools and family fun
VIP Access

Choose dates to view prices

Photo gallery for Cozumel Palace All Inclusive

3 outdoor pools
Premium bedding, pillowtop beds, free minibar, in-room safe
Free daily full breakfast
Exterior
Lobby

Reviews

9.2

Wonderful

Popular amenities

  • Bar
    BarBar
  • All inclusive
    All inclusiveAll inclusive
  • Room service
    Room serviceRoom service
  • Pool
    PoolPool
  • Spa
    SpaSpa
  • Breakfast included
    Breakfast includedBreakfast included

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
Avenida Rafael E Melgan Km 1-5, Cozumel, QROO, 77600
  • Popular LocationStingray Beach12 min walk
  • Popular LocationPunta Langosta Pier14 min walk
  • Popular LocationCozumel Maritime Terminal2 min drive

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Similar properties

Front of property
Melia Cozumel All Inclusive
Pool
All inclusive
Spa
Kids pool
8.6 out of 10, Excellent, (1011)
The price is $256
per night
$313 total
includes taxes & fees
Aug 10 - Aug 11
Melia Cozumel All Inclusive

About the neighborhood

Cozumel

Located in Colonos Cuzamil, Cozumel Palace All Inclusive is a leisurely stroll from sights such as Palacio Municipal and Stingray Beach. This 169-room property welcomes guests with 3 outdoor pools, a full-service spa, and free in-room WiFi.

What's nearby

  • Dolphinaris - 4 min walk
  • Stingray Beach - 12 min walk
  • Plaza Punta Langosta - 13 min walk
  • Punta Langosta Pier - 14 min walk
  • Cozumel Maritime Terminal - 2 min drive

Getting around

  • The nearest major airport is Cozumel Intl. Airport (CZM): 10-min drive, 2.9 mi/4.6 km.

Restaurants

  • ‪Muelle Transbordadores Cozumel - ‬7 min walk
  • ‪Restaurante Chac Kay grill - ‬8 min walk
  • ‪Restaurant los Girasoles - ‬1 min walk
  • ‪Islander Cozumel - ‬9 min walk
  • ‪Rolandi's - ‬10 min walk

About this property

Cozumel Palace All Inclusive

Beach property with 3 outdoor swimming pools and family fun
Guests of Cozumel Palace All Inclusive have access to a full-service spa, 3 outdoor pools, and a children's pool. Airport transportation is made easy with an airport shuttle (available 24 hours) for USD 61 per person roundtrip. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this all-inclusive property include free WiFi in public areas, an arcade/game room, and free newspapers.
Guests can expect free WiFi and 21-inch LCD TVs with satellite channels. Bathrooms offer jetted tubs, hair dryers, and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Free minibar items, iPod docks, and sitting areas are other standard amenities.
3 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awe-Spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:30 AM
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Outdoor pool (guest access)
  • Playground
  • Scuba diving
  • Shopping
  • Snorkeling

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free rollaway/extra bed
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • 21-inch LCD TV with premium satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free rollaway/extra beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 61 per person (roundtrip)
  • Airport shuttle fee per child: USD 61 (roundtrip), (up to 17 years old)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, a security system, and window guards.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

All Inclusive Cozumel
Cozumel All Inclusive
Cozumel Palace
Cozumel Palace All Inclusive
Palace Cozumel
Cozumel Palace Hotel Cozumel
Cozumel Palace Resort
Palace Hotel Cozumel
Plaza Las Glorias Cozumel
Cozumel Palace All Inclusive All-inclusive property
Cozumel Inclusive inclusive p
Cozumel Inclusive Inclusive
Cozumel Palace All Inclusive Cozumel
Cozumel Palace All Inclusive All-inclusive property
Cozumel Palace All Inclusive All-inclusive property Cozumel

Frequently asked questions

Will I find all-inclusive rate plans at Cozumel Palace All Inclusive?

Cozumel Palace All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include scuba lessons, water fitness classes, and dance classes.

How much does it cost to stay at Cozumel Palace All Inclusive?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Cozumel Palace All Inclusive on Aug 6, 2024 start from $413.64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Cozumel Palace All Inclusive?

Cozumel Palace All Inclusive offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

What's there to see around Cozumel Palace All Inclusive?

This property is situated in Colonos Cuzamil within a short 14-minute walk of Punta Langosta Pier and also 12 minutes on foot from Stingray Beach. You'll also find Plaza Punta Langosta and Villa Blanca Reef less than a mile away.

Is parking available on site at Cozumel Palace All Inclusive?

No, there isn't parking at this all-inclusive property.

Is there a spa available at Cozumel Palace All Inclusive?

Awe-Spa is the property's spa and services include deep-tissue massages, hot stone massages, body wraps, and couples treatments.

Does Cozumel Palace All Inclusive feature a casino on the premises?

No, Cozumel Palace All Inclusive doesn't have a casino.

Will I find an indoor pool at Cozumel Palace All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools.

What amenities will couples enjoy at Cozumel Palace All Inclusive?

There are plenty of amenities for couples at this all-inclusive property, including 3 outdoor pools, a poolside bar, and 4 restaurants.

Does Cozumel Palace All Inclusive have a hot tub?

No, but all guestrooms at this all-inclusive property have jetted bathtubs.

Does Cozumel Palace All Inclusive have a restaurant that serves breakfast?

Yes, Cozumel Palace All Inclusive has 4 restaurants, and serves free full breakfasts each morning.

Will Cozumel Palace All Inclusive allow pets to stay for free?

No, pets aren't allowed at Cozumel Palace All Inclusive.

Does Cozumel Palace All Inclusive have connecting rooms?

No, there aren't connecting guestrooms at this all-inclusive property.

Where is the closest airport to Cozumel Palace All Inclusive?

The closest major airport to Cozumel Palace All Inclusive is Cozumel Intl. Airport (CZM), which is 2.9 mi away (10 minutes by car).

Are there rooms with balconies at Cozumel Palace All Inclusive?

Yes, some guestrooms at Cozumel Palace All Inclusive offer a furnished balcony and may feature ocean views.

Does Cozumel Palace All Inclusive offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Cozumel Palace All Inclusive.

Cozumel Palace All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 712 out of 1002 reviews" "
Rating 8 - Good. 184 out of 1002 reviews" "
Rating 6 - Okay. 57 out of 1002 reviews" "
Rating 4 - Poor. 27 out of 1002 reviews" "
Rating 2 - Terrible. 22 out of 1002 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Traveled with group
Liked: Cleanliness, amenities
The staff is wonderful
Stayed 4 nights in Jun 2024

8/10 Good

Donald Lee, Tomball

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Showing its age. Covid restrictions still somewhat evident. Service somewhat lacking from past visits, staff appears uncertain of future with corporate restructuring and facility scheduled renovation. Still excellent facility but tending to backslide.
Stayed 7 nights in Apr 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful resort! We were so impressed by how attentive everybody was to our needs and making our stay amazing. We would like to single out Gondola restaurant… specifically staff members Aidee, Gabriel and Marco who continually went above and beyond! Ehdie, who works breakfast, was outstanding as well. We will be back! Are only negative aspect would be the high-pressure sales regarding joining their programs.
Stayed 7 nights in Apr 2024

10/10 Excellent

Maria

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay many things to do around it
Stayed 3 nights in Apr 2024

10/10 Excellent

Sindy

Liked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful, staff friendly and helpful.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jessica

Stayed 3 nights in Apr 2024

8/10 Good

Heather Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love going here! Just gets annoying that they try to sell you on their “timeshare” everyday!
Stayed 6 nights in Apr 2024

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

2/10 Terrible

JOSE

Stayed 3 nights in Apr 2024

10/10 Excellent

Heather D

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This resort was amazing. This resort was amazing. The staff was so nice. The food was so good really good.
Stayed 7 nights in Mar 2024

10/10 Excellent

Jovita

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food and wonderful service very friendly staff very polite
Stayed 4 nights in Mar 2024

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Resort overall
Stayed 7 nights in Mar 2024

10/10 Excellent

Marcy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd time we stayed here. Staff, property, service was great. Only negative is that it was hard to get chairs by the pool. People were putting towels out at 6 am!
Stayed 4 nights in Mar 2024

6/10 Okay

Bisharat

It’s average I don’t know why it’s showing top star
Stayed 6 nights in Mar 2024

8/10 Good

Maria-Chiara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

8/10 Good

rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location and staff. Enjoyed the spa. Asian restaurant was good.

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came to the Cozumel Palace for Spring Break with kids ages 19,16 and 11. The resort was beautiful and the staff was friendly and amazing service. The food at the resort was amazing. The best we have had at an all inclusive. Rafael took care of us from the first day we got there and was able to help us plan some excursions and answered any questions we had. Martha was our favorite in the buffet restaurant. She remembered our names and hugs our kids everyday!!! The resort is small with 2 pools that connect and no beach, but the snorkeling off the resort was decent and the paddleboarding was fun. The only complaint we had is there was not much entertainment after 9pm. The college age kids would have liked to have a club or dancing music later into the evening.
Stayed 7 nights in Mar 2024

8/10 Good

Meagan D

Liked: Cleanliness, staff & service, property conditions & facilities
I actually liked how small it was - I've stayed at larger resorts where you had to walk far just to get coffee. Also, the 24 hour room and mini bar service was great. The food was not that good so if that's important, I'd recommend somewhere else
Stayed 4 nights in Mar 2024

10/10 Excellent

Lindsey

Stayed 7 nights in Mar 2024

10/10 Excellent

Kristina

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Gorgeous property with wonderful staff. Our room was large and very clean with a super comfy bed. Food at all the restaurants was amazing, especially liked the Indian restaurant. Pool side lunch menu was just ok. Lobby bar and sweet shop were our favorites! Espresso martinis at lobby bar were delicious!! Special shout out to Fernando on the activity team, Jennifer and Jorge pool/lunch/breakfast servers. Also, the housecleaning staff were the best we’ve ever had! Our only disappointment was that there was only one outdoor dining options. The Italian, Mexican, Indian and Asian restaurants were all indoors. We love to dine outside in the warm evenings with the sea breeze. We knew there was no beach which we did miss however the snorkeling right in front of the property was fantastic!!
Stayed 6 nights in Mar 2024

10/10 Excellent

Heidi Ruth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Cozumel Palace made our stay a wonderful experience. Our kids enjoyed the pool and the ocean and the nights entertainment was great. Close to the airport. Had a real personal feel to it as the staff came to know us. We want to thank our hostess most evenings Martha who took the time to care for our sons needs, Jorge,Argenis, Fili, Rodrigo, Alan, Charlie, for all their hard work in making our week there so special.
Stayed 7 nights in Feb 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 10 nights in Feb 2024

6/10 Okay

Chad

Stayed 5 nights in Feb 2024

6/10 Okay

Tandem

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Waited 30 to check in for only 1 person in front of us! Booked a queen bed for my husband and I and we were told there none left unless we wanted to upgrade to a honeymoon sweet for $800. Then our friends checked in right behind us were given a king bed without any question. They eventually moved us rooms but what a hassle. Waited hours for food. Drinks were always empty, Indian food, coffee stand crepes, and Asian food restaurants were great but all the other food was just okay. I just didn’t feel like this resort was as accommodating as others I have been too.
Stayed 5 nights in Feb 2024

8/10 Good

Charlyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff is great! The drink service around the pool is very good! The opportunity for improvement is an upgrade to the beds. Ours was sinking in the center. Otherwise we had an amazing week and loved the pool! Thanks Palace staff!
Stayed 6 nights in Feb 2024