Cozumel Palace All Inclusive in Cozumel | Best Rates & Deals on Orbitz

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Family beach fun and 3 outdoor pools

VIP Access

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Where to?

Dates

May 2025

June 2025

Couples treatment rooms, body treatments, aromatherapy

Premium bedding, pillowtop beds, free minibar, in-room safe

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Explore the area

Avenida Rafael E Melgan Km 1-5, Cozumel, QROO, 77600

Stingray Beach
‪11 min walk‬
Punta Langosta Pier
‪16 min walk‬
Cozumel Maritime Terminal
‪3 min drive‬
Cozumel, Quintana Roo (CZM-Cozumel Intl.)
‪5 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

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Room options

Superior Ocean Front Suite - Kids & Teens Free

Ocean view
581 sq ft
Sleeps 4
1 King Bed OR 2 Double Beds

Superior Loft Suite Ocean View - Kids & Teens Free

Sea view
827 sq ft
Sleeps 6
1 King Bed and 2 Double Beds

Superior Ocean View Suite - Book 5 nights, Get 3 Free nights at Punta Cana

Ocean view
581 sq ft
Sleeps 4
1 King Bed OR 2 Double Beds

Superior Honeymoon Suite Ocean Front- King Size Bed

Ocean view
581 sq ft
Sleeps 2
1 King Bed

Superior Ocean View Suite - Kids & Teens Free

Ocean view
581 sq ft
Sleeps 4
1 King Bed OR 2 Double Beds

Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Sea view
829 sq ft
Sleeps 6
1 King Bed and 2 Double Beds

About the neighborhood

Cozumel

Located in Colonos Cuzamil, Cozumel Palace All Inclusive is a leisurely stroll from sights such as Palacio Municipal and Stingray Beach. This 169-room, 4-star property has 3 outdoor pools along with a full-service spa and 4 restaurants.

What's nearby

Dolphinaris - 4 min walk - 0.3 miles
Stingray Beach - 12 min walk - 0.7 miles
Punta Langosta Pier - 14 min walk - 0.8 miles
Cozumel Maritime Terminal - 2 min drive - 1.2 miles
Cozumel Museum - 2 min drive - 1.4 miles

Getting around

Cozumel Intl. Airport (CZM) - 10 min drive

Restaurants

‪Muelle Transbordadores Cozumel - ‬7 min walk
‪Restaurante Chac Kay grill - ‬8 min walk
‪Rolandi's - ‬10 min walk
‪Restaurant los Arcos - ‬1 min walk
‪La Caletita del Tio Jose - ‬7 min walk

About this property

Cozumel Palace All Inclusive

Family beach fun and 3 outdoor pools

Guests of Cozumel Palace All Inclusive have access to a full-service spa, 3 outdoor pools, and a children's pool. Airport transportation is made easy with an airport shuttle (available 24 hours) for USD 61 per person roundtrip. Multilingual staff at the 24-hour front desk can assist with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this all-inclusive property include free WiFi in public areas, an arcade/game room, and free newspapers.

Guests can expect free WiFi and 21-inch LCD TVs with satellite channels. Bathrooms offer jetted tubs, hair dryers, and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Free minibar items, iPod docks, and sitting areas are other standard amenities.

3 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awe-Spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Similar properties

On private beach
Pool
Spa
Pet friendly

$267 nightly

Jun 18 - Jun 19

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet

Parking and transportation

No onsite parking available
24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

Free full breakfast available daily 7:00 AM to 11:30 AM
2 bars/lounges
4 restaurants
A poolside bar
A swim-up bar
Snack bar/deli

Things to do

3 outdoor pools
Arcade/game room
Children's pool
Full-service spa
Outdoor pool (guest access)
Playground
Scuba diving
Shopping
Snorkeling

Family friendly

3 outdoor pools
Arcade/game room
Children's pool
Laundry facilities
Playground
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
Terrace

Full-service spa

9 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Manicures/pedicures
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator

1 building
5 floors
Banquet hall
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Pillowtop mattress
Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Jetted bathtub
Separate bathtub and shower
Slippers
Towels provided

Entertainment

21-inch LCD TV with premium satellite channels
iPod dock

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar

Air conditioning (climate-controlled)
Desk
Free local calls
Iron/ironing board
Laptop-compatible safe
Phone
Separate sitting area
Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Renovations and closures

The property will be renovating from September 25 2024 to April 30 2026 (completion date subject to change). The following areas are affected:

One of the dining venues
One of the swimming pools
Bar/lounge
Elevator
Exterior
Front desk
Hallway
Laundry facilities
Lobby
Spa

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Airport shuttle fee: USD 61 per person (roundtrip)
Airport shuttle fee per child: USD 61 (roundtrip), (up to 17 years old)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3 PM—-midnight
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
No parking is available onsite.
This property accepts credit cards, debit cards, and cash.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
Onsite safety features include a carbon monoxide detector, a smoke detector, a security system, and window guards.

Additional information about polices, regulations, and more:

Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.

Property is also known as

All Inclusive Cozumel

Cozumel All Inclusive

Cozumel Palace

Cozumel Palace All Inclusive

Palace Cozumel

Cozumel Palace Hotel Cozumel

Cozumel Palace Resort

Palace Hotel Cozumel

Plaza Las Glorias Cozumel

Cozumel Palace All Inclusive All-inclusive property

Cozumel Inclusive inclusive p

Cozumel Inclusive Inclusive

Cozumel Palace All Inclusive Cozumel

Cozumel Palace All Inclusive All-inclusive property

Cozumel Palace All Inclusive All-inclusive property Cozumel

Frequently asked questions

Will I find all-inclusive rate plans at Cozumel Palace All Inclusive?

Cozumel Palace All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include scuba lessons, water fitness classes, and dance classes.

How much does it cost to stay at Cozumel Palace All Inclusive?

As of May 23, 2025, prices found for a 1-night stay for 2 adults at Cozumel Palace All Inclusive on May 31, 2025 start from $372.63, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Cozumel Palace All Inclusive?

Cozumel Palace All Inclusive offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

What's there to see around Cozumel Palace All Inclusive?

This property is situated in Colonos Cuzamil within a short 14-minute walk of Punta Langosta Pier and also 12 minutes on foot from Stingray Beach. You'll also find Plaza Punta Langosta and Villa Blanca Reef less than a mile away.

Is there parking available at Cozumel Palace All Inclusive?

No, there isn't parking available at the all-inclusive property.

Is there a spa available at Cozumel Palace All Inclusive?

Awe-Spa is the property's spa and services include hot stone massages, deep-tissue massages, aromatherapy, and body wraps.

Does Cozumel Palace All Inclusive feature a casino on the premises?

No, Cozumel Palace All Inclusive doesn't have a casino.

Will I find an indoor pool at Cozumel Palace All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools.

Is Cozumel Palace All Inclusive a good place to stay for couples?

There are plenty of amenities for couples at this all-inclusive property, including 3 outdoor pools, a poolside bar, and 4 restaurants.

Are there hot tubs at Cozumel Palace All Inclusive?

No, but this all-inclusive property offers jetted bathtubs in all guestrooms.

Does Cozumel Palace All Inclusive have a restaurant that serves breakfast?

Yes, Cozumel Palace All Inclusive has 4 restaurants, and serves free full breakfasts each morning.

Will Cozumel Palace All Inclusive allow pets to stay for free?

No, pets aren't allowed at Cozumel Palace All Inclusive.

Does Cozumel Palace All Inclusive have connecting rooms?

No, this all-inclusive property doesn't feature connecting guestrooms.

Where is the closest airport to Cozumel Palace All Inclusive?

The closest major airport to Cozumel Palace All Inclusive is Cozumel Intl. Airport (CZM), which is 2.9 mi away (10 minutes by car).

Are there rooms with balconies that I can book at Cozumel Palace All Inclusive?

Yes, some guestrooms at Cozumel Palace All Inclusive offer a furnished balcony and may feature ocean views.

Does Cozumel Palace All Inclusive offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Cozumel Palace All Inclusive.

Cozumel Palace All Inclusive Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

8/10 Good

William

Mar 17, 2025

Stayed 6 nights in Mar 2025

4/10 Poor

Alejandro

Mar 7, 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Consider this is a review of an All Inclusive hotel from a chain that is known for its top level, so you can expect more. Cozumel is a slow-pace little town. Nice for what it means. This hotel is in between the "activity" side and the "calm" side, so it's nothing too special on any sense. Facilities are old and with low maintenance. Best part of the hotel is the staff. Great people with great attitude, friendly and with great service. I only had a mishap with one of the pool-cleaning guys who got upset because I moved a vacuum hose from the middle of the pool, but it was there at 8:00am when pools are supposed to start service at 7:00am Not returning. Would rather go to a higher end hotel or to a boutique, more remote and calm place. Btw, NOT cool at all that they let people "reserve" cots. Many had towels and bags with no one around. They seem to do this while they go have breakfast and then return to use the cots all day long with the same abusive system. Should be forbidden!

Stayed 4 nights in Feb 2025

4/10 Poor

Artù

Feb 18, 2025

Liked: Staff & service

Disliked: Property conditions & facilities

Stayed 3 nights in Feb 2025

10/10 Excellent

Erik, Chula Vista

Feb 17, 2025

Stayed 7 nights in Dec 2024

Feb 12, 2025

Stayed 2 nights in Feb 2025

8/10 Good

Kim

Traveled with partner

Feb 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Pros are the location Cons are the slippery tile floors (saw too many people fall and get hurt badly), doesn’t have a dinner buffet, and it didn’t have an adult only pool.

Stayed 9 nights in Feb 2025

10/10 Excellent

Brian T

Traveled with family

Feb 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our second time at the Cozumel Palace. This one was post updates. Resort is very nice! But the best of the best is the staff! Raul, Charlie, Alan, Jennifer and many many more there to help and always smiling!

Stayed 12 nights in Jan 2025

10/10 Excellent

Brian, Wilmington

Traveled with partner

Feb 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Higher class place with higher class people. Quiet and peaceful place. No drama.

Stayed 5 nights in Feb 2025

10/10 Excellent

Teresa

Feb 9, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Jan 2025

4/10 Poor

Jacqueline

Traveled with group

Feb 8, 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Very loud music can’t get away from. 5th floor room but still moldy No decent Chardonnay available Staff was lovely. Asian and MX Restraunts great. Italian rest awful Breakfast awesome. Made us get out of ocean front at 5:30. Crazy. We are not going back unless they fix these things

Stayed 8 nights in Jan 2025

10/10 Excellent

Corey Michael

Feb 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We come here often and love it

Stayed 3 nights in Feb 2025

10/10 Excellent

Laureen

Feb 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Loved our recent stay at Cozumel Palace. Thoroughly enjoyed the smaller sized resort that allowed us to get to know the staff as well as other visitors.

Stayed 4 nights in Jan 2025

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location. Food was good. Some staff continue to push for a 1.5 hr time share pitch even after we initially denied and continued to deny.

Stayed 4 nights in Jan 2025

4/10 Poor

Denis

Jan 21, 2025

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

Mediocre food

Stayed 3 nights in Jan 2025

10/10 Excellent

Jamie, Redding

Traveled with family

Jan 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were amazing. They went out of their way to make sure we were taken care of. The food at the restaurants was delicious. It was very small but nice. The only thing it really needs is a dinner buffet.

Stayed 8 nights in Dec 2024