Cozumel Palace - All-Inclusive

4.5 star property
Elegant beach property and 3 outdoor pools
VIP Access

Choose dates to view prices

Photo gallery for Cozumel Palace - All-Inclusive

3 outdoor pools, pool umbrellas
Property video
Exterior
Aerial view
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi

Explore the area

View in a map
Avenida Rafael E Melgan Km 1-5, Cozumel, QROO, 77600
  • Place, Dolphinaris
    ‪5 min walk‬
  • Place, Stingray Beach
    ‪11 min walk‬
  • Place, Cozumel Maritime Terminal
    ‪3 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪6 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Superior Ocean View Suite - Kids & Teens Stay Free

9.2 out of 10
Wonderful
(92 reviews)
  • Ocean view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Superior Loft Suite

  • Sleeps 6

Superior Honeymoon Room

  • Sleeps 2

Suite Presidential with Sea View

  • Sea view
  • 1808 sq ft
  • Sleeps 6

Superior Honeymoon Suite Ocean Front- King Size Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Two Bedroom Presidential Suite - Kids & Teens Stay Free

  • Sea view
  • 829 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Superior Ocean View Suite - Book 4 nights, get 2 free in Punta Cana

  • Ocean view
  • 581 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Superior Two Bedroom Presidential Suite Ocean View

  • Sleeps 6

Suite Standard

  • 581 sq ft
  • Sleeps 4

Suite Standard with Ocean View

  • Ocean view
  • 581 sq ft
  • Sleeps 4

Suite Superior with Sea View

  • Sea view
  • 570 sq ft
  • Sleeps 2

Loft Deluxe with Sea View

  • Sea view
  • 818 sq ft
  • Sleeps 6

Superior Oceanfront Suite

  • Sleeps 4

Superior Oceanfront Suite - Kids & Teens Stay Free

9.2 out of 10
Wonderful
(18 reviews)
  • Ocean view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Superior Ocean View Suite

  • Sleeps 4

Superior Loft Suite - Kids & Teens Stay Free

10.0 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 827 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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About the neighborhood

Cozumel

Located in Colonos Cuzamil, Cozumel Palace - All-Inclusive is a leisurely stroll from sights such as Palacio Municipal and Stingray Beach. This 169-room, 4.5-star property has 3 outdoor pools along with indoor private hot tubs and 4 restaurants.

What's nearby

  • Dolphinaris - 5 min walk - 0.3 miles
  • Palacio Municipal - 10 min walk - 0.5 miles
  • Stingray Beach - 11 min walk - 0.6 miles
  • Plaza Punta Langosta - 16 min walk - 0.9 miles
  • Cozumel Maritime Terminal - 3 min drive - 1.6 miles

Getting around

  • Cozumel Intl. Airport (CZM) - 10 min drive

Restaurants

  • ‪Al Mar Beach Club - ‬10 min walk
  • ‪Chilangos - ‬11 min walk
  • ‪Subway - ‬10 min walk
  • ‪Restaurant Los Girasoles - ‬1 min walk
  • ‪Palapas Bar - ‬6 min walk

About this property

Cozumel Palace - All-Inclusive

Elegant beach property and 3 outdoor pools
Guests of Cozumel Palace - All-Inclusive have access to a full-service spa, 3 outdoor pools, and a children's pool. Airport transportation is made easy with an airport shuttle (available 24 hours) for USD 61 per person roundtrip. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and concierge services. Other amenities at this all-inclusive property include a gym, free WiFi in public areas, and a free kid's club.
Guests can expect free WiFi and 40-inch LED TVs with satellite channels. Bathrooms offer jetted tubs, hair dryers, and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Indoor private hot tubs, free minibar items, and iPod docks are other standard amenities.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awe-Spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:30 AM
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bugambilias
  • Flamingos
  • Gondola
  • Momo

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor pool (guest access)
  • Playground
  • Scuba diving
  • Shopping
  • Snorkeling

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Garden
  • Pool umbrellas
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Renovated entire property - March 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable/satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 61 per person (roundtrip)
  • Airport shuttle fee per child: USD 61 (roundtrip), (up to 17 years old)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.
Property Registration Number 001-007-000955/2025

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, a security system, and window guards.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

All Inclusive Cozumel
Cozumel All Inclusive
Cozumel Palace
Cozumel Palace All Inclusive
Palace Cozumel
Cozumel Palace Hotel Cozumel
Cozumel Palace Resort
Palace Hotel Cozumel
Plaza Las Glorias Cozumel
Cozumel Palace All Inclusive All-inclusive property
Cozumel Inclusive inclusive p
Cozumel Inclusive Inclusive
Cozumel Palace All Inclusive Cozumel
Cozumel Palace All Inclusive All-inclusive property
Cozumel Palace All Inclusive All-inclusive property Cozumel

Frequently asked questions

Will I find all-inclusive rate plans at Cozumel Palace - All-Inclusive?

Cozumel Palace - All-Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include scuba lessons, water fitness classes, and dance classes.

How much does it cost to stay at Cozumel Palace - All-Inclusive?

As of Feb 17, 2026, prices found for a 1-night stay for 2 adults at Cozumel Palace - All-Inclusive on Mar 8, 2026 start from $488.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Cozumel Palace - All-Inclusive?

Cozumel Palace - All-Inclusive offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

What's there to see around Cozumel Palace - All-Inclusive?

This property is situated in Colonos Cuzamil within a short 12-minute walk of Stingray Beach and also 13 minutes on foot from Plaza Punta Langosta. You'll also find Villa Blanca Reef and Palacio Municipal less than a mile away.

Is parking available on site at Cozumel Palace - All-Inclusive?

No, there isn't parking available at the all-inclusive property.

Is there a spa available at Cozumel Palace - All-Inclusive?

Awe-Spa is the property's spa and services include hot stone massages, deep-tissue massages, couples treatments, and aromatherapy.

Does Cozumel Palace - All-Inclusive feature a casino on the premises?

No, Cozumel Palace - All-Inclusive doesn't have a casino.

Will I find an indoor pool at Cozumel Palace - All-Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools.

Is Cozumel Palace - All-Inclusive a good place to stay for couples?

There are plenty of amenities for couples at this all-inclusive property, including 3 outdoor pools, a poolside bar, and 4 restaurants.

Does Cozumel Palace - All-Inclusive have a hot tub?

Yes, this all-inclusive property features private indoor spa tubs in all guestrooms.

Does Cozumel Palace - All-Inclusive have a restaurant that serves breakfast?

Yes, Cozumel Palace - All-Inclusive has 4 restaurants, and serves free full breakfasts each morning.

Will Cozumel Palace - All-Inclusive allow pets to stay for free?

No, pets aren't allowed at Cozumel Palace - All-Inclusive.

Does Cozumel Palace - All-Inclusive have connecting rooms?

Yes, you can book connecting guestrooms at this all-inclusive property for your group or family vacation.

Where is the closest airport to Cozumel Palace - All-Inclusive?

The closest major airport to Cozumel Palace - All-Inclusive is Cozumel Intl. Airport (CZM), which is 2.9 mi away (10 minutes by car).

Are there rooms with balconies at Cozumel Palace - All-Inclusive?

Yes, some guestrooms at Cozumel Palace - All-Inclusive offer a furnished balcony and may feature ocean views.

Does Cozumel Palace - All-Inclusive offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Cozumel Palace - All-Inclusive.

Cozumel Palace - All-Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 721 out of 1003 reviews
Rating 8 - Good. 173 out of 1003 reviews
Rating 6 - Okay. 59 out of 1003 reviews
Rating 4 - Poor. 32 out of 1003 reviews
Rating 2 - Terrible. 18 out of 1003 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food selections were good, the buffet was very good, snack bar selections not so much. Rooms were very clean, cozy and relaxing. Will totally return!
Stayed 3 nights in Nov 2025

10/10 Excellent

RODNEY, Yuba City

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love this place! I get tired of getting pressured to attend a timeshare presentation. They even called my room one day to ask me again after I said no repeatedly.
Stayed 11 nights in Nov 2025

8/10 Good

James

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was really good, food after that is subpar, food quality has suffered. And the Micheal Jackson show is no more, which was a great highlight, sad to see it go. Service was great as always, the staff did their best with what they had.
Stayed 7 nights in Nov 2025

10/10 Excellent

Janeen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like smaller resorts. There is no beach, but you can go swimming off the dock which we did every day. We snorkeled off the dock and saw quite a few fish. The pool is well kept with plenty of loungers. The food was decent and the staff is incredible. We enjoyed our stay and would definitely stay here again.
Stayed 5 nights in Nov 2025

10/10 Excellent

Evan

Liked: Cleanliness, amenities, property conditions & facilities
Everything about our stay was amazing! I wanted to mention a few staff members that stood out and helped make this trip even more memorable. Julio who sat us down our first day and got us set up with any information we needed during that time. Naomi and Jairo who walk around the pool area to make sure guests are okay and seeing if anything is needed. Fernando and Charlie from the entertainment staff who lead activities including our favorite, water volleyball. Alexander the waiter was very attentive and personable. Martha the hostess at Flamingo’s always had a smile on her face and made us feel so welcomed. And lastly, Miguel and Harry who served coffee and cleaned up during breakfast. I want to acknowledge all of their hard work and thank them for helping make our trip even more special. Food was great, accommodation was great. 10 out of 10 and will definitely be back in the future.
Stayed 7 nights in Nov 2025

10/10 Excellent

Lynn

Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
The room was very clean and always restocked. The staff service was very good.
Stayed 5 nights in Nov 2025

10/10 Excellent

Khalia

Liked: Cleanliness, amenities, property conditions & facilities
The resort was spotless. Everything was modern, food was excellent! There is no beach. However the amenities make up for it. I rate this place a 10 out of 10.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kristin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 7th stay here. 2 years ago we kinda thought it was getting outdated but we were delighted with this stay to see everything prefect and fully remodeled! Even better than before! Very clean and very nice again! Best resort in Cozumel and we’ve seen them all! Only 1 negative is the staff trying to sell you packages and time share stuff. Very annoying as they try to hit you up everyday so just walk away from them fast or they will try to steal your vacation time with many words. The hotel has a great area to snorkel right off the deck and the water is perfect! If you need a sandy beach you can catch a quick can ride down but the water snorkel area at this resort is the best! Staff provided sweet anniversary and birthday surprise! There is a nice gym inside, a little gift shop with all your little needs, plenty of food options that are all good, full size lotion, shampoo and conditioner, nice robes and house shoes you name it it’s there!
Stayed 2 nights in Oct 2025

10/10 Excellent

Bonnie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so welcoming. Jesus, Antonio, Isamar, Silva, and many many more!
Stayed 6 nights in Oct 2025

10/10 Excellent

Sheryl

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The balcony views are beautiful. Our room overlooked the dock area and was very quiet. My only concern about the entire property was the tile. The wet tile was very slick, and 100% of the indoor and outdoor floor was tile. Be careful.
Stayed 4 nights in Oct 2025

10/10 Excellent

GARY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great properly very safe and clean. Great entertainment and food
Stayed 2 nights in Oct 2025

10/10 Excellent

kandice r, wynne

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort very clean. Staff very polite and helpful. All amenities are CHI. They even have a CHI straightener to use. Only thing I wish they had was ceiling fans. We walked across the street to Chadrauri. Not sure I spelled that correctly, but they had everything we needed.
Stayed 4 nights in Sep 2025

10/10 Excellent

oded

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I came for Iron 70.3 in September, didn’t make a lot of pre-research on the hotel but it’s absolute one of the best Customer Service and Staff I’ve ever experienced in my life. We traveled to Mexico about three times a year and this was one of the number one vacations. We’ve had there the staff was absolutely incredible. I’m going back for sure next year to race again and I signed up for the rewards program
Stayed 5 nights in Sep 2025

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Mario A, Hialeah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper recomendado, la instalación limpia muy acogedora, el personal maravilloso en en general. Pero una de los host Marta muy bella persona y muy atenta de todo, Iván también muy amable. El room services espectacular. Lo recomiendo muchísimo. No se arrepentirán.
Stayed 6 nights in Sep 2025

10/10 Excellent

MICHAEL

Stayed 3 nights in Sep 2025

10/10 Excellent

MICHAEL

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and i have stayed at the palace several times, all of the staff always do an amazing job of making you feel right at home.
Stayed 2 nights in Sep 2025

10/10 Excellent

Luisa

Traveled with partner
Liked: Cleanliness, amenities
Even though the weather wasn’t the best the customer service and room was outstanding!
Stayed 3 nights in Sep 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice and clean. The staff was very thoughtful. The only issue we found was with the pro found with the the ruthless attempts to have us schedule a promotion presentation Fortunately, after they accepted our decline for the promotion presentation, we enjoyed our stay at the palace
Stayed 4 nights in Sep 2025

10/10 Excellent

hansel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and dinning options
Stayed 4 nights in Aug 2025

10/10 Excellent

Ramona

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the best report I've ever stayed. It was beautiful, cleaning, perfect location, walked around the area safely, took a water taxi to playa de Carmen, staff was amazing, food was really good, coffee bar was my favorite, the waiter were attentive, relaxed. My next trip will be booked soon
Stayed 4 nights in Aug 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Liliana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great about this hotel. It is about 5 min cab drive from the ferry. Very clean, the stuff is amazing, fast and very polite, entertainment is good. We found that food is very tasty. Lots of healthy options! The buffer is inside ( I was happy about it). The coffee shop is good. The drinks are not bad as well. There is no beach, but it is a waterfront and you can swim using a ladder. The water was beautiful and we snorkeled every day. The AC in the room worked well. I used the gym for the first day. It is a nice facility. It was closed for the remaining of my trip( renovation?), but I was able to run outside early in the morning . Felt like a very safe island. Cozumel is beautiful and we have zero complaints about this resort. Thank you
Stayed 4 nights in Aug 2025

10/10 Excellent

Shelley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 7 nights in Jul 2025

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was absolutely amazing! From the welcome refresher drink at check-in to making us feel like family the moment we arrived, everything exceeded our expectations. The staff were incredibly friendly and attentive to every request. The resort itself was spotless and beautifully maintained. We loved the snorkeling and paddleboarding options—snorkeling right off the dock, we saw incredible fish! Highly recommend this resort to anyone looking for a relaxing and memorable getaway.
Stayed 4 nights in Jul 2025