Zel Cozumel

Property class: 4

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Reviews

8.6 out of 10
Excellent

Popular amenities

  • All inclusive
  • Pet friendly
  • Parking included

Explore the area

View in a map
Carretera Costera Norte KM 5.8, Cozumel, QROO, 77600
  • Place, Playa San Juan
    ‪14 min walk‬
  • Place, Chankanaab National Park
    ‪22 min drive‬
  • Place, Chankanaab Beach Adventure Park
    ‪23 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪12 min drive‬

Room options

ZEL Room Ocean View

8.8 out of 10
Excellent
(98 reviews)
  • Sea view
  • 462 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

ZEL Premier Suite Ocean Front

9.2 out of 10
Wonderful
(26 reviews)
  • Ocean view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

ZEL Suite Ocean Front

9.0 out of 10
Wonderful
(56 reviews)
  • Sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

ZEL Junior Suite Ocean Front

9.2 out of 10
Wonderful
(5 reviews)
  • Ocean view
  • 462 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

ZEL House Ocean Front

7.8 out of 10
Good
(6 reviews)
  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

The Level Family Junior Suite

  • Sleeps 6
  • Free WiFi

The Level Royal Suite

  • Sleeps 2
  • Free WiFi

Room Junior with Ocean View

  • Ocean view
  • 473 sq ft
  • Sleeps 4
  • Free WiFi

ZEL Suite Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 925 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

ZEL House Penthouse Suite Ocean Front

  • Sea view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

ZEL Room Garden View

8.4 out of 10
Very good
(93 reviews)
  • Garden view
  • 462 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

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About the neighborhood

Cozumel

Located in Zona Hotelera Norte, Zel Cozumel is within a 10-minute drive of popular attractions such as Museo de la Isla de Cozumel and San Miguel Church. This 209-room, 4-star property has a golf course, a full-service spa, and 2 restaurants.

What's nearby

  • Playa San Juan - 14 min walk - 0.8 miles
  • San Miguel Church - 10 min drive - 4.6 miles
  • Chankanaab National Park - 22 min drive - 11.0 miles
  • Chankanaab Beach Adventure Park - 23 min drive - 11.5 miles
  • Paradise Beach - 30 min drive - 14.9 miles

Getting around

  • Cozumel Intl. Airport (CZM) - 11 min drive

Restaurants

  • ‪Palmeras - ‬6 min drive
  • ‪Guido's - ‬6 min drive
  • ‪Fat Tuesday - ‬6 min drive
  • ‪Aqui + Ahora Café - ‬6 min drive
  • ‪Starbucks - ‬6 min drive

About this property

Zel Cozumel

Guests of Zel Cozumel have access to a golf course, a full-service spa, and an outdoor pool. There's free parking, as well as a free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Other amenities at this all-inclusive property include a 24-hour gym, in-room fitness, and free WiFi in public areas.
Guests can expect free WiFi and 42-inch plasma TVs with satellite channels. Beds sport down comforters.
Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including an outdoor tennis court, a 24-hour health club, and in-room fitness. In addition to an outdoor pool, other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Spa. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free uncovered self parking on site

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Caramba
  • Parda Beach
  • Swim Up Bar
  • Volcán

Things to do

  • 18-hole golf course
  • 24-hour health club
  • Free children's club
  • Full-service spa
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court

Family friendly

  • Free babysitting
  • Free children's club
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting rooms

Outdoors

  • On the beach

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)

More

  • 12 floors
  • 3 buildings
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch plasma TV with satellite channels

More

  • Connecting rooms available
  • Streaming fitness classes

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 82.12 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Parties and events (including weddings) are allowed on site
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards and cash.
  • Parties and events (including weddings) are allowed on site.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Melia All Inclusive Golf & Resort
Melia Cozumel All Inclusive Golf & Beach Resort
Melia Cozumel Golf Beach
Melia Cozumel All Inclusive Golf & Beach Hotel Cozumel
Melia Cozumel All Inclusive Golf And Beach Resort
Meliá Vacation Club Cozumel All Inclusive
Meliá Vacation Club All Inclusive
Meliá Vacation Club Cozumel
Meliá Golf All Inclusive
Meliá Cozumel Golf
Melia Cozumel All Inclusive Golf & Beach Hotel
Resort Melia Cozumel
Melia Cozumel All Inclusive Golf Beach Resort
Meliá Cozumel Golf All Inclusive All-inclusive property
Meliá Golf All Inclusive All-inclusive property
Melia Cozumel
Meliá Cozumel Golf All Inclusive
Melia Cozumel Golf All Inclusive
Melia Cozumel All Inclusive Cozumel
Melia Cozumel All Inclusive All-inclusive property
Melia Cozumel All Inclusive All-inclusive property Cozumel

Frequently asked questions

Are there all-inclusive options at Zel Cozumel?

Zel Cozumel is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include snorkeling, kayaking, and mini golf.

Is free cancellation available at Zel Cozumel?

Zel Cozumel provides free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

What can I see near Zel Cozumel?

This property is situated in Zona Hotelera Norte, just steps from Playa San Juan. You'll also find Cozumel Maritime Terminal and Cozumel Museum within a short drive.

Is parking available on site at Zel Cozumel?

Yes, uncovered self parking is offered for free at the property.

Is a spa located at Zel Cozumel?

Spa is the name of the property's full-service spa available for guests to enjoy.

Does Zel Cozumel have a casino?

No, Zel Cozumel doesn't have a casino.

Is there an indoor pool at Zel Cozumel?

No, this property doesn't have an indoor pool; however, there is an outdoor pool.

Is Zel Cozumel a good place to stay for couples?

This beachfront property offers many amenities for couples such as an ocean-view restaurant and a beach bar with some guestrooms featuring a private hot tub.

Does Zel Cozumel have a hot tub?

No, this property doesn't have a spa tub.

Does Zel Cozumel have a restaurant with a breakfast menu?

No, Zel Cozumel doesn't have a restaurant that serves breakfast.

Does Zel Cozumel allow pets to stay for free?

Although pets can't stay for free, they are welcome at Zel Cozumel.

Does Zel Cozumel have connecting rooms available?

No, this property doesn't feature connecting guestrooms.

Where is the closest airport to Zel Cozumel?

The closest major airport to Zel Cozumel is Cozumel Intl. Airport (CZM), which is 4.2 mi away (11 minutes by car).

Are there rooms with balconies that I can book at Zel Cozumel?

Yes, some guestrooms at this property offer either a balcony and a terrace where guests can enjoy ocean and garden views.

Zel Cozumel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 594 out of 1058 reviews
Rating 8 - Good. 266 out of 1058 reviews
Rating 6 - Okay. 127 out of 1058 reviews
Rating 4 - Poor. 47 out of 1058 reviews
Rating 2 - Terrible. 24 out of 1058 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Fatima Noreen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Marylisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful bright room, great staff, great food, lovely beach and pool area!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Patricia A

Liked: Cleanliness, staff & service, property conditions & facilities
Resort was clean and staff was friendly
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing the rooms were clean and updated the beds were comfortable the ample supply if bottled water was great! I had one that f the best massages ever! The magic show and evening entertainment was great! The food was great! We loved our stay!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds with great pillows and linens, spacious resort, plenty of dining options, great food,and wonderful staff!
Stayed 7 nights in Mar 2026
Verified review

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! Resort is Smaller than we expected but the staff made it so pleasant and the beach was magnificent! Rooms always clean and restocked. Beautiful and relaxing trip.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

BARBARA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful! Great place to stay. Nice staff, clean, nice beach. I will definitely return.
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an incredible property with wonderful people in a very beautiful spot. We enjoyed it immensely.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Keri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond to make sure we had the best stay possible and that we had everything we wanted/needed. All inclusive is definitely the way to go!! Loved the beach right outside our door, and there were different shows to go to every night. So many different activities to do at the resorts as well as in town. Will definitely book again and bring family with us!!!
Stayed 9 nights in May 2026
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay! Fish house was the best meal ever!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Brittani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVE this place!! We will be back.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my forth time here and I’m still impressed with the great service and facilities the staff c
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Guy-Olivier

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone there were friendly and helpful. Easy check in. The food and the drinks were great. Would highly recommend!!!
Stayed 1 night in May 2026
Verified review

8/10 Good

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful site on ocean.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Rob

Liked: Cleanliness, property conditions & facilities
Great location, stars and facilities
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Bruce

Great staff.
Stayed 5 nights in Mar 2026
Verified review

4/10 Poor

ipek

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great staff, old and musty, moldy building, nice pool and bar area.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Drake Ethan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar stocked, rooms air conditioned and room was very clean. Staff were excellent the entire stay (s/o Oscar our concierge). Would definitely return.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is fantastic and make your stay seamless. Beautifully decorated and immaculate beaches.
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

Patricio

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the staff were excellent and the beach and pool areas were great
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Kris Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great, very pleasant and accommodating. Check in was easy. Beach area is beautiful!
View from our Garden View room.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
This was our third stay with our family and once again, nothing but good things to say about this resort. The location, grounds, staff and food are all amazing and we will definitely be visiting again in future.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Margaret

Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and helpful, service was excellent and the food was delicious.
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic!
Stayed 7 nights in Mar 2026