Zel Cozumel

Property class: 4

Choose dates to view prices

Photo gallery for Zel Cozumel

A modern hotel lobby with wooden shelving, a central reception desk, and a patterned floor.
Property video
A pool area with a thatched-roof structure, palm trees, and a view of the ocean.
An aerial view of a beach with kayaks and a small boat docked on the sand.
An outdoor dining area with tables and chairs, overlooking a beach with palm trees and the ocean.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All inclusive
  • Pet friendly
  • Parking included

Explore the area

View in a map
Carretera Costera Norte KM 5.8, Cozumel, QROO, 77600
  • Place, Playa San Juan
    ‪14 min walk‬
  • Place, Chankanaab National Park
    ‪22 min drive‬
  • Place, Chankanaab Beach Adventure Park
    ‪23 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪12 min drive‬

Room options

ZEL Room Ocean View

8.8 out of 10
Excellent
(99 reviews)
  • Sea view
  • 462 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

ZEL Premier Suite Ocean Front

9.2 out of 10
Wonderful
(26 reviews)
  • Sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room

9.0 out of 10
Wonderful
(56 reviews)
  • Sea view
  • 538 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Oceanfront

9.2 out of 10
Wonderful
(5 reviews)
  • Ocean view
  • 462 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

ZEL House Ocean Front

7.8 out of 10
Good
(6 reviews)
  • Sea view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

The Level Family Junior Suite

  • Sleeps 6

The Level Royal Suite

  • Sleeps 2

Room Junior with Ocean View

  • Ocean view
  • 473 sq ft
  • Sleeps 4

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 925 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

ZEL House Penthouse Suite Ocean Front

  • Sea view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

ZEL Room Garden View

8.4 out of 10
Very good
(93 reviews)
  • Garden view
  • 462 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

Cozumel

Located in Zona Hotelera Norte, Zel Cozumel is within a 10-minute drive of popular attractions such as Museo de la Isla de Cozumel and San Miguel Church.

What's nearby

  • Playa San Juan - 14 min walk - 0.8 miles
  • Museo de la Isla de Cozumel - 10 min drive - 4.7 miles
  • San Miguel Church - 10 min drive - 4.6 miles
  • Chankanaab National Park - 22 min drive - 11.0 miles
  • Chankanaab Beach Adventure Park - 23 min drive - 11.5 miles

Getting around

  • Cozumel Intl. Airport (CZM) - 11 min drive

Restaurants

  • ‪Guido's - ‬6 min drive
  • ‪Bucano's Beach Club - ‬16 min walk
  • ‪El Cozumeleño Beach Resort - ‬3 min walk
  • ‪Hemingway Lounge Rest. & Bar - ‬5 min drive
  • ‪Marimex - ‬8 min drive

About this property

Zel Cozumel

Guests of Zel Cozumel have access to a golf course, a full-service spa, and an outdoor pool. There's free parking, as well as a free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a 24-hour gym, in-room fitness, and free WiFi in public areas.
Guests can expect free WiFi and 42-inch plasma TVs with satellite channels. Beds sport down comforters.
Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including an outdoor tennis court, a 24-hour health club, and in-room fitness. In addition to an outdoor pool, other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Restaurants on site

  • Caramba
  • Parda Beach
  • Swim Up Bar
  • Volcán

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 950.00 per pet, per night
  • Dogs only
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 82.12 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: MXN 950.00 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Parties and events (including weddings) are allowed on site
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards and cash.
  • Parties and events (including weddings) are allowed on site.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Melia All Inclusive Golf & Resort
Melia Cozumel All Inclusive Golf & Beach Resort
Melia Cozumel Golf Beach
Melia Cozumel All Inclusive Golf & Beach Hotel Cozumel
Melia Cozumel All Inclusive Golf And Beach Resort
Meliá Vacation Club Cozumel All Inclusive
Meliá Vacation Club All Inclusive
Meliá Vacation Club Cozumel
Meliá Golf All Inclusive
Meliá Cozumel Golf
Melia Cozumel All Inclusive Golf & Beach Hotel
Resort Melia Cozumel
Melia Cozumel All Inclusive Golf Beach Resort
Meliá Cozumel Golf All Inclusive All-inclusive property
Meliá Golf All Inclusive All-inclusive property
Melia Cozumel
Meliá Cozumel Golf All Inclusive
Melia Cozumel Golf All Inclusive
Melia Cozumel All Inclusive Cozumel
Melia Cozumel All Inclusive All-inclusive property
Melia Cozumel All Inclusive All-inclusive property Cozumel

Frequently asked questions

Are there all-inclusive options at Zel Cozumel?

Zel Cozumel is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include snorkeling, kayaking, and mini golf.

How much does it cost to stay at Zel Cozumel?

As of Oct 10, 2026, prices found for a 1-night stay for 2 adults at Zel Cozumel on Nov 5, 2026 start from $357, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Zel Cozumel?

Zel Cozumel provides free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

Is a spa located at Zel Cozumel?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, facials, and mani/pedis.

Does Zel Cozumel have a casino?

No, Zel Cozumel doesn't have a casino.

Does Zel Cozumel have a restaurant with a breakfast menu?

No, Zel Cozumel doesn't have a restaurant that serves breakfast.

Does Zel Cozumel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Zel Cozumel for a fee of MXN 950.00 per pet, per night. The property also provides food and water bowls.

Where is the closest airport to Zel Cozumel?

The closest major airport to Zel Cozumel is Cozumel Intl. Airport (CZM), which is 4.2 mi away (11 minutes by car).

Zel Cozumel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 570 out of 1024 reviews
Rating 8 - Good. 260 out of 1024 reviews
Rating 6 - Okay. 124 out of 1024 reviews
Rating 4 - Poor. 46 out of 1024 reviews
Rating 2 - Terrible. 24 out of 1024 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is in a great location. Overall is very clean, staff is amazing, and entertainment was a lot of fun. My family found the food to be very good.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful bright room, great staff, great food, lovely beach and pool area!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Resort was clean and staff was friendly
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds with great pillows and linens, spacious resort, plenty of dining options, great food,and wonderful staff!
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing the rooms were clean and updated the beds were comfortable the ample supply if bottled water was great! I had one that f the best massages ever! The magic show and evening entertainment was great! The food was great! We loved our stay!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful! Great place to stay. Nice staff, clean, nice beach. I will definitely return.
Stayed 8 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! Resort is Smaller than we expected but the staff made it so pleasant and the beach was magnificent! Rooms always clean and restocked. Beautiful and relaxing trip.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an incredible property with wonderful people in a very beautiful spot. We enjoyed it immensely.
Stayed 6 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay! Fish house was the best meal ever!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVE this place!! We will be back.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Great location, stars and facilities
Stayed 2 nights in Feb 2026
Verified review

4/10 Poor

Liked: Staff & service, property conditions & facilities
The hotel is smaller than other hotels in the area, less restaurants and the buffet has very limited choices, the hotel is not sound proof so we could hear people from upstairs having s@x
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond to make sure we had the best stay possible and that we had everything we wanted/needed. All inclusive is definitely the way to go!! Loved the beach right outside our door, and there were different shows to go to every night. So many different activities to do at the resorts as well as in town. Will definitely book again and bring family with us!!!
Stayed 9 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet variety is limited, I guess was because hotel was not full and need to limit options. I did not see many typical local food, but it was Ok. Make sure you select private airport to hotel option, otherwise you might end waiting long time for other travelers to clear customs and migration at the airport.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful site on ocean.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my forth time here and I’m still impressed with the great service and facilities the staff c
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone there were friendly and helpful. Easy check in. The food and the drinks were great. Would highly recommend!!!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Great staff.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Melia. I wasn’t a big fan of their food, but I am a picky eater. Breakfast was my favorite. You can definitely make it work. Beach was very clean and amazing. I would come back, for sure!
Stayed 4 nights in May 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great staff, old and musty, moldy building, nice pool and bar area.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is fantastic and make your stay seamless. Beautifully decorated and immaculate beaches.
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the staff were excellent and the beach and pool areas were great
Stayed 3 nights in Feb 2026