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Aparthotel

Hotel Pal Cozumel

3.0 star property
Aparthotel with free breakfast, 6-minute walk to Cozumel Maritime Terminal

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Photo gallery for Hotel Pal Cozumel

Outdoor pool
Poolside bar
View from property
View from property
Basic Studio Suite, 2 Double Beds | Living area | 32-inch flat-screen TV with digital channels, Netflix, Hulu

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Outdoor Space

Explore the area

View in a map
15A Avenida Sur 106, Centro, Entre Benito Juarez y 1 Era Sur, Cozumel, QROO, 77600
  • Place, San Miguel Church
    ‪3 min walk‬
  • Place, Benito Juarez Park
    ‪5 min walk‬
  • Place, Cozumel Maritime Terminal
    ‪6 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪2 min drive‬

Room options

View all photos for Basic Studio Suite, 2 Double Beds

Beach/ocean view

Basic Studio Suite, 2 Double Beds

  • 538 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Family Apartment

  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Bunk Beds

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About the neighborhood

Cozumel

Located in Colonia Centro, Hotel Pal Cozumel is within a 5-minute walk of Benito Juarez Park and within 15 minutes of other popular attractions like Cozumel Maritime Terminal. This 3-star aparthotel welcomes guests with 12 rooms and conveniences like an outdoor pool, free in-room WiFi, and a rooftop terrace.
View more Aparthotels in CozumelOpens in a new window

What's nearby

  • San Miguel Church - 3 min walk - 0.2 miles
  • Benito Juarez Park - 5 min walk - 0.3 miles
  • Museo de la Isla de Cozumel - 6 min walk - 0.4 miles
  • Cozumel Maritime Terminal - 6 min walk - 0.4 miles
  • Punta Langosta Pier - 13 min walk - 0.7 miles

Getting around

  • Cozumel Intl. Airport (CZM) - 6 min drive

Restaurants

  • ‪Woody's - ‬4 min walk
  • ‪Guisados - ‬2 min walk
  • ‪La Flor De Michoacan - ‬2 min walk
  • ‪Fonda El Arbol - ‬4 min walk
  • ‪Loncheria Chelly - ‬3 min walk

About this property

Hotel Pal Cozumel

Aparthotel with free breakfast, 6-minute walk to Cozumel Maritime Terminal
At Hotel Pal Cozumel, guests have access to an outdoor pool, a rooftop terrace, and free WiFi in public areas. Transportation is made easy with a beach shuttle. A multilingual staff is on hand to assist with concierge services and luggage storage. Additional amenities include express check-out, a terrace, and a picnic area.
Each apartment is individually furnished and features a balcony or patio and space to spread out with a dining area and a sitting area. Guests can expect to find free WiFi and a 32-inch flat-screen TV with digital channels and Netflix. The bathroom offers hair dryers and free toiletries. Other standard amenities include a dishwasher, a ceiling fan, and an ironing board.
Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Beach

  • White sand beach nearby
  • Beach shuttle (surcharge)

Pool/Spa

  • Massage
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking available (USD 15 per day)
  • Street parking available
  • Beach shuttle (surcharge)

Family friendly

  • Babysitting (surcharge)
  • Children stay free (see details)

Food and drink

  • Dishwasher
  • Kitchen island

Dining

  • Free continental breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Outdoor areas

  • Balcony/patio
  • Picnic area
  • Rooftop terrace

Laundry

  • Coin laundry

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Smoking not allowed

Services and conveniences

  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In the city center
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near the airport

Things to do

  • Scuba diving nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 12 units
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Sunday (8:00 AM - 10:00 PM)
The check-in location differs from the property location; go to: [EN RECEPCION A SU LLEGADA]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Load the dishwasher
Gather used towels
Remove personal items and remove leftover food and drinks
Turn off the lights, lock the doors, and return the keys

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: USD 15 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pal Cozumel
Hotel Pal Cozumel Cozumel
Hotel Pal Cozumel Aparthotel
Hotel Pal Cozumel Aparthotel Cozumel

Frequently asked questions

Are free cancellation options available at Hotel Pal Cozumel?

Hotel Pal Cozumel provides free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

What can I see within easy reach of Hotel Pal Cozumel?

This aparthotel is situated in Colonia Centro within a short 6-minute walk of Cozumel Maritime Terminal and also 12 minutes on foot from Punta Langosta Pier. You'll also find Central Plaza and Cozumel Museum less than a mile away.

Will I be able to park at this aparthotel?

No, there isn't parking at this aparthotel.

Is there a spa available at Hotel Pal Cozumel?

Spa services at the aparthotel include massages.

Does Hotel Pal Cozumel have a casino?

No, Hotel Pal Cozumel doesn't have a casino.

Will I find an indoor pool at Hotel Pal Cozumel?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hotel Pal Cozumel a good place to stay for couples?

Couples staying at this aparthotel will appreciate amenities like Netflix as well as a bar and an outdoor pool.

Are there hot tubs at Hotel Pal Cozumel?

No, this aparthotel doesn't have a spa tub.

Does Hotel Pal Cozumel feature a restaurant that includes a breakfast menu?

Hotel Pal Cozumel offers free continental breakfast each morning though there is no restaurant.

Will Hotel Pal Cozumel allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Pal Cozumel.

Are there connecting rooms at this aparthotel?

No, there aren't connecting rooms at this aparthotel.

What is the closest airport to Hotel Pal Cozumel?

The closest major airport to Hotel Pal Cozumel is Cozumel Intl. Airport (CZM), which is 1.7 mi away (6 minutes by car).

Are there rooms with balconies that I can book at Hotel Pal Cozumel?

Yes, every apartment at Hotel Pal Cozumel comes with a balcony with some featuring city views.

Hotel Pal Cozumel Reviews

Reviews

6.8
Rating 10 - Excellent. 7 out of 19 reviews
Rating 8 - Good. 3 out of 19 reviews
Rating 6 - Okay. 3 out of 19 reviews
Rating 4 - Poor. 2 out of 19 reviews
Rating 2 - Terrible. 4 out of 19 reviews

7.2/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
One of the worse hotel experiences I have had. Room was not clean. There were stains in the linen and towels. The walls and furniture were old and worn down. Staff was rude and not helpful. They insulted me and refused to accommodate our requests. I refused to stay in a place where I can’t trust its higiene during a pandemic, and left. They refused to return my money and I had to pay for two hotels.
Stayed 3 nights in Jan 2021

10/10 Excellent

James

Liked: Cleanliness, room comfort
Nice staff, loved the rooftop view.
Stayed 4 nights in Dec 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2020

2/10 Terrible

Edward

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No hot water!

Although the price is dirt cheap the place felt rundown. Before it being a hotel it was an apartment complex. No running hot water, the breakfast was less than being continental, the bath towels were stained with (you couldn’t tell). Beds were not comfortable. Location was alright but your view was not anything spectacular, you were staring at a water tower.
Stayed 4 nights in May 2019

8/10 Good

Arlette

Liked: Cleanliness, staff & service

Place is ok

A little bit expensive for the confort you can get. Big room but very poor distribution. Nice terrace, but i found the walls are really low, for what I reccomend to be extra vigilant if you have kids The hotel offers a selection of bread with butter/jam/nutella and coffee in the morning (nice detail) It doesn’t have space in the bathroom to put your stuff. No vanity in the bathroom. Beds and pillows are just ok It doesn’t have elevators, so if you have any walking problem is not a place for you. Very close to tge ferry. Near the central market where you can eat at a very reasonable price
Stayed 2 nights in Mar 2019

2/10 Terrible

MICHAEL

Awful! Awful! Awful!

Awful experience! The place was old and very dirty. The rooms were extremely loud and dark and felt unsafe. After 10 mins here I immediately checked out and cancelled my reservation. They refused to return my fee. The next morning I woke up to an unauthorized charge of $100. I wouldn’t suggest anyone stay here.
Stayed 1 night in Sep 2018

2/10 Terrible

Jake, Texas

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2018

10/10 Excellent

Genoveva

Liked: Cleanliness, room comfort

Ampliamente recomendable

Un lugar tranquilo y bien ubicado, con desayuno rico y buen trato de los empleados.
Stayed 1 night in Mar 2021

8/10 Good

Mathias

Liked: Room comfort

Small hotel, walking distance

For the Price, it was okay.
Stayed 1 night in Jan 2021

10/10 Excellent

Minerva Marlen

Liked: Cleanliness, room comfort

Agradable para descansar

Mi experiencia fue agradable pudimos descansar
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen Hotel

La verdad me gusto el Hotel Me atendieron Bien La alberca estaba Limpia Las habitaciones Limpias Lo recomiendo
Stayed 1 night in Jan 2020

6/10 Okay

Lívia

Liked: Room comfort
Disliked: Cleanliness

Somente para dormir

- piscina suja - quarto sujo - café da manhã mega fraco ( torrada, café e suco) - quarto igual o da foto - recepção com serviço regular.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities
La atención, el wifi, la programación de tv y la terraza son excelentes.
Stayed 1 night in Dec 2018

4/10 Poor

Juan, Cuernavaca morelos

Business traveler
Liked: Property conditions & facilities
Disliked: Staff & service
Los empleados muy serios, me dejaron encargado a mi llegada con otra persona de otro local. Un relajo poder ver las noticias por el sistema de tv que tienen Lipio, aire acondicilonado es de ventana no mini split. El desayuno solo es cafe, 1 pan y jugo no natural
Stayed 2 nights in Nov 2018

4/10 Poor

MARIO CESAR

Liked: Cleanliness
Disliked: Property conditions & facilities

Muchas cosas que mejorar

El supuesto bar, aun no esta abierto, despues de las 6 no hay nadie en recepcion, la tv es smart, y al internet ser pesimo, nunca funciono y como no hay quien te ayude despues de las 6, no hay nada que hacer en el lugar
Stayed 4 nights in Oct 2018

6/10 Okay

Verified traveler

Lugar bien

Lugar bien, pero se me hizo pague más de lo que cuesta
Stayed 1 night in Aug 2018

6/10 Okay

EDGAR, PLAYA DEL CARMEN

Disliked: Staff & service

OCEANMAN PLACE

SOLO ESTUVE 7 HRS Y NO TUVE TIEMPO DE CONOCER LA TERRAZA, FALTA ESTACIONAMIENTO, ELEVADOR, Y UN POCO DE ILUMINACION, RECEPCION 24 HRS ASI COMO ALCUALIZAR LOS AIRES ACONDICIONADOS POR MINISPLITS QUE SON MENOS RUIDOSOS. PERO EN GENERAL BIEN EL LUGARCILLO
Stayed 1 night in Aug 2018

10/10 Excellent

jareth, Cozumel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exelente ubicación para todo

La atención es exelente y la vista es excelente la piscina es excelente para lo niños pequeños
Stayed 1 night in Jul 2018