The Westin Cozumel

4.5 star property
Luxury resort on the beach, with outdoor pool

Choose dates to view prices

Photo gallery for The Westin Cozumel

On the beach, scuba diving, snorkeling
Daily buffet breakfast (USD 20 per person)
Lobby
2 restaurants, breakfast, lunch served; local and international cuisine
Outdoor treatment areas, sauna, steam room, body treatments, body wraps

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Bar
  • Room service

Explore the area

View in a map
Carretera Costera Norte Km. 4.8, Cozumel, QROO
  • Place, Isla de Pasion
  • Place, San Miguel Church
    ‪7 min drive‬
  • Place, Punta Langosta Pier
    ‪7 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪7 min drive‬

Room options

Classic Room, 1 King Bed, Non Smoking, Balcony

8.4 out of 10
Very good
(27 reviews)
  • 452 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Queen Beds, Non Smoking, Balcony

9.0 out of 10
Wonderful
(30 reviews)
  • 452 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 King Bed, Non Smoking, Ocean View

8.0 out of 10
Very good
(30 reviews)
  • 409 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking, Ocean View

8.4 out of 10
Very good
(5 reviews)
  • 538 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Queen Beds, Non Smoking, Ocean View

  • 538 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 Bedroom, Non Smoking, Ocean View

8.0 out of 10
Very good
(1 review)
  • 624 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking, Ocean View

  • 624 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1313 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking, Oceanfront

  • 883 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking, Oceanfront

8.0 out of 10
Very good
(3 reviews)
  • 1130 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Cozumel

Located in Zona Hotelera Norte, The Westin Cozumel is within a 10-minute drive of popular attractions such as Benito Juarez Park and Punta Langosta Pier. This 152-room, 4.5-star resort has 2 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • Cozumel Museum - 6 min drive - 3.6 miles
  • Cozumel Maritime Terminal - 6 min drive - 3.8 miles
  • San Miguel Church - 7 min drive - 4.0 miles
  • Benito Juarez Park - 7 min drive - 4.0 miles
  • Punta Langosta Pier - 7 min drive - 4.2 miles

Getting around

  • Cozumel Intl. Airport (CZM) - 10 min drive

Restaurants

  • ‪Guido's - ‬6 min drive
  • ‪Melia Cozumel All Inclusive Golf & Beach Resort - ‬9 min walk
  • ‪El Cozumeleño Beach Resort - ‬6 min walk
  • ‪La Monina Restaurante & Beach Club - ‬4 min drive
  • ‪Hemingway Lounge Rest. & Bar - ‬5 min drive

About this property

The Westin Cozumel

Luxury resort on the beach, with outdoor pool
Guests of The Westin Cozumel enjoy a full-service spa, an outdoor pool, and a 24-hour gym. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and litter boxes. Other amenities at this beach resort include a sauna, free WiFi in public areas, and meeting rooms.
Guests can expect to find free WiFi and wired Internet, along with 43-inch LED TVs. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. IPod docks, coffee makers, and free newspapers are also available. Housekeeping is available on request.
Recreational amenities at the resort include an outdoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zazil has massage/treatment rooms and outdoor treatment areas. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available for a fee: USD 20 per person
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cuzamil
  • El Cielo
  • Las Gaviotas
  • Snack

Things to do

  • 24-hour gym
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Scuba diving
  • Snorkeling
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free children's club
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible bathtub
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways (43 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LED TV
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per night
  • Dogs and cats only
  • 2 total (33 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls and litter boxes are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 100 per night
  • Destination fee: USD 4 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 20 per person
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

Property is also known as

Westin Cozumel Resort
Westin Cozumel
The Westin Cozumel Resort
The Westin Cozumel Cozumel
The Westin Cozumel Resort Cozumel

Frequently asked questions

Is a free cancellation option available at The Westin Cozumel?

The Westin Cozumel provides free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at The Westin Cozumel?

As of Oct 11, 2025, prices found for a 1-night stay for 2 adults at The Westin Cozumel on Oct 14, 2025 start from $159.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to The Westin Cozumel?

This resort is situated in Zona Hotelera Norte, close to Punta Langosta Pier, Cozumel Maritime Terminal, and Isla de Pasion. You'll also find Isla Cozumel Biosphere Reserve and Los Cinco Soles within a short drive.

Is parking available on site at The Westin Cozumel?

Yes, self parking is offered for free at the resort. Accessible parking is also available for guests.

Is there a spa at The Westin Cozumel?

Zazil is the resort's spa and services include body wraps, facials, massages, and mani/pedis.

Does The Westin Cozumel include a casino?

No, The Westin Cozumel doesn't have a casino.

Is there an indoor pool at The Westin Cozumel?

No, this resort doesn't have an indoor pool; however, there is an outdoor pool.

Is The Westin Cozumel a good place to stay for couples?

This beachfront resort offers plenty of amenities for couples including an outdoor pool, a poolside bar, and a restaurant with al fresco dining.

Are there hot tubs at The Westin Cozumel?

No, but this resort does have a steam room.

Does The Westin Cozumel have a restaurant that serves breakfast?

Yes, The Westin Cozumel has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will The Westin Cozumel allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at The Westin Cozumel for a fee of USD 50 per accommodation, per night. The property also provides food and water bowls and litter boxes.

Does The Westin Cozumel have connecting rooms?

No, this resort doesn't feature connecting guestrooms.

How close is the airport from The Westin Cozumel?

The closest major airport to The Westin Cozumel is Cozumel Intl. Airport (CZM), which is 3.8 mi away (10 minutes by car).

Are there rooms with balconies that I can book at The Westin Cozumel?

Yes, some guestrooms at this resort offer either a balcony or a deck where guests can enjoy ocean views.

Does The Westin Cozumel have a wedding venue on site?

Take advantage of the wedding venue at The Westin Cozumel if you plan to say "I do" during your trip.

Reviews

The Westin Cozumel Reviews

8.6

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 476 out of 802 reviews
Rating 8 - Good. 167 out of 802 reviews
Rating 6 - Okay. 79 out of 802 reviews
Rating 4 - Poor. 37 out of 802 reviews
Rating 2 - Terrible. 43 out of 802 reviews

Reviews

10/10 Excellent

Elizabeth

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We celebrated our 11th wedding anniversary here and couldn’t have picked a more beautiful spot! The entire property was incredible and instantly put us in vacation mode. We loved that we could snorkel right there on the property, such a fun experience to share with our kids. The restaurant staff at Gaviotas were incredibly kind and truly went above and beyond to make our stay special. The views from both our room and the restaurant were absolutely spectacular, the kind you want to soak in all day. If I could suggest a couple of improvements, it would be to provide more hotel information at check-in, like hours and details on amenities, even a simple printable would be perfect. Also, the shower door seal in our room wasn’t working properly and let out quite a bit of water. Overall, it was a memorable and relaxing stay, and we’re so glad we chose this hotel for our special occasion!
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew, South Pasadena

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A very nice first stay at this hotel. Out third trip overall to Cozumel. We took the all inclusive option because we knew we’d be eating the majority of our meals at the hotel. Three good options for food, our favorite being Cuzamil restaurant. The lava cake dessert is amazing. Good lagoon and great snorkeling at this resort. Taxis were always accessible and waiting out front when we wanted to go and shop in town. Our servers Alex and Efren were amazing and made this such a great stay. I do note the musty smell in the lobby a bit, due to the humidity One suggestion I would have is the hotel needs maybe 10 more umbrellas outside for patrons. There were around 10 or so but the property needs 20. All in all a great stay though
Stayed 6 nights in Jul 2025

10/10 Excellent

Blanca

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 5 nights in Jun 2025

10/10 Excellent

Rafael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The place is very clean, the food is excellent, the staff is very nice, the beach is beautiful, if you ever vist Cozumel this is the place to stay!
Stayed 3 nights in Jun 2025

10/10 Excellent

Ahmad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay at Cozumel Westin

Enjoyed our family stay at the resort. It's very good resort and good value for the money. Recommended to family travelers.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jeanne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed the property so much!! Any issues were addressed immediately. We will be back next year! A special thanks to Javier, Manuel, Alex, and Efren for making our stay amazing.
Stayed 5 nights in Jun 2025

10/10 Excellent

Jose De Jesus

Stayed 5 nights in Jun 2025

8/10 Good

Christine, Holland landing

Stayed 1 night in Jun 2025

10/10 Excellent

Kendra

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great time while staying here. The food was always yummy and the staff was just wonderful. They knew our names by the end of our stay and it was a nice little touch!
Stayed 5 nights in Jun 2025

10/10 Excellent

Shawn Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff and property was amazing. Had to leave the property next door due to bugs , no AC and no hot water so after being very flustered the Westin made our last day of vacation worth the trip. Spoke with another couple that left Secrets . Westin will definitely be our place in Cozmel from now on ! Do yourself a favor and stay here !
Stayed 1 night in May 2025

10/10 Excellent

Jennifer Luisa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel , good food and great views ! Recommended for families and friends
Stayed 5 nights in Apr 2025

10/10 Excellent

Gabriela

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great. Very professional and attentive.
Stayed 5 nights in May 2025

10/10 Excellent

Jason Todd

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I really enjoyed our stay. The property was nice, clean, and very relaxing. The staff was attentive and all very outgoing. The restaurants and bars with the all inclusive option were great with many fresh wonderful tasting options for us to choose from. I honestly didn’t have any issues at all except that our stay should have been a little longer.
Stayed 5 nights in May 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall I would rate this property very well, with few exceptions. Positives- We had the junior suite on the 16th floor, which I thought was exceptionally nice with a big tub, shower, kitchen space, and furniture. Overall the staff was great. Highlights to point out - The housekeeper, Lorenzo, was incredibly nice, a great personality, and gave the room a nice touch on top of regular cleaning. I just hope I tipped him well enough because he did make your day so much better. The bell hop staff were also swell gentlemen and also very helpful. Even the front desk staff were just great and helpful to any needs. Negatives, and maybe this is unnecessarily critical - it’s nice there’s a beach, but of all the north side water, the ocean there is kinda meh. Of course they can’t control the ocean life, but just South of the hotel, there’s great areas to snorkel with a lot of ocean life. We normally stay at Hotel B, but chose Westin because it’s child friendly compared to B’s adult only hotel. Another criticism, and it’s minor, but the kitchen was kinda strict on rules. So when we wanted to order to-go food for our child for a day trip, there’s no to-go boxes and aluminum foil was a $5 charge. One more thing- it was kind of a bummer there were so many intoxicated guests, but no one can control grown adults bad-decision making. It’s Mexico and everyone is on vacation, but geez take it down a notch and leave that negativity at home. For what it’s worth, we still think it was great.
Stayed 3 nights in May 2025

10/10 Excellent

Bobby

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Relaxing, wonderful service. Snorkeling was wonderful lots of fish to see. Food was good.
Stayed 4 nights in May 2025

2/10 Terrible

Victoria

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Over priced for no amenities, only thing they offer is reused snorkel masks. Watered down drinks. Extra charges on my account throughout the whole stay. Room was dirty and no washcloths My room phone didn’t work at all. Kept having to go downstairs for everything. Everything from room service was cold. Beautiful views of the ocean but disappointing for an all inclusive. Nothing to do but sit by the pool or the beach. Food was terrible. They did upscale but there wasn’t anything good about the food. Even ordered a burger and it was raw in the middle after asking for it well done.
Stayed 5 nights in May 2025

10/10 Excellent

Weston Floyd

Liked: Cleanliness, staff & service, property conditions & facilities
The staff make the Westin an amazing place to stay! We have stayed at the Westin Cozumel
Stayed 10 nights in Apr 2025

8/10 Good

Travis

Stayed 7 nights in May 2025

8/10 Good

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Cheryl Marie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This place is awesome. Great food excellent service clean nice beach. I will be back
Stayed 5 nights in May 2025

10/10 Excellent

Cheyney Rebecca-Anne

Stayed 7 nights in May 2025

10/10 Excellent

Laura

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, food was great, rooms were very comfortable.
Stayed 3 nights in Apr 2025

10/10 Excellent

BENITO, SAN ANTONIO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's just private and we felt safe.
Stayed 3 nights in Apr 2025

10/10 Excellent

Mauro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Westin is amazing. Every room has amazing ocean views and the snorkeling is wonderful.,
Stayed 6 nights in Apr 2025