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Recent guest reviews

Excellent customer service. Very clean. Always disinfecting the property. Follow Covid protocols. Nice full breakfast. I would definitely stay again. Very close to everything because it’s centrally located. Close to food, ferry and bars.

nice staff

Nice simple property, but extremely noise. Thin doors and lots of hallway noise day and late night. Construction work on rooms. Hammering all day.

We have stayed at this hotel approximately 7-8 times, it’s the only place we would consider in cozumel, location is great, hotel is always kept spotless & we love the pool on the roof

Location was great. Near main plaza for shopping and entertainment. Across the street from the ferry and one block from the rental cars. Breakfast was good and bed was comfortable. If lucky you can get a beautiful ocean view.

I liked the location but not the noise from Wet Wendy's. Nothing you can do about that, though. LOVED the included breakfast. Good internet and we got Netflix in English which was really nice. The housekeepers keep it really clean and the roof top pool area is just lovely. We enjoyed it.

It was very clean and efficient. Spacious room and a great view of the ocean. The staff was friendly and helpful. Overall a Great place to stay in Cozumel!

The best part of the hotel is it’s location. If you want to be downtown just off the square & don’t mind the hustle of the area this is it. We enjoyed the breakfast each morning that is included. Very friendly accommodating staff.

Location is great, walking distance to shops, restaurants and ferry terminal. Rooms need adequate cleanliness and updating for sure.

Nice, clean little hotel right down town that includes breakfast.

The hotel was excellent! Nice location. Nice breakfast. Great addition to room was a new patio

Most of the people staying there are really friendly. We socialized alot on the pool deck

Nice down town hotel, friendly staff, and closer to the ferry

This place has everything I need. Walking distance to several of my favorite places. The money I save staying here lets me spend more time and money in Cozumel.

Been staying here for about 6 years. Great location, breakfast and pool area. No need to look for any place else.

Calle 2 Norte #3 Cozumel QROO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool
  • Rooftop terrace

Located in Colonia Centro, Hotel Plaza Cozumel is next to Malecon San Miguel and Punta Morena. This 3-star hotel has 50 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking. Centrally located in Cozumel, the hotel is connected to a shopping center, and a short walk from Cozumel Maritime Terminal and Cozumel Museum.


Rooms

All 50 air-conditioned rooms provide free local calls and free bottled water. Guests can expect free WiFi and 32-inch TVs with cable channels. Bathrooms offer rainfall showers, free toiletries, and bathrobes.


Property features

At Hotel Plaza Cozumel, guests enjoy features like an outdoor pool, a children's pool, and a rooftop terrace. There's free parking and a beach shuttle. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, express check-in, and express check-out.

Room options

Standard Room, 1 Bedroom, Non Smoking

2 Double Beds | Sleeps 4

Guest reviews for Hotel Plaza Cozumel

Everyone (29) Couples (13) Students (1) Family (9) Other (3) Friends (3)
5
Friends

Excellent customer service. Very clean. Always disinfecting the property. Follow Covid protocols. Nice full breakfast. I would definitely stay again. Very close to everything because it’s centrally located. Close to food, ferry and bars.

By on Aug 15, 2021

Review comment responded on Aug 21, 2021

Dear guest, thank you very much for your comments. We look forward to seeing you on your next visit to Cozumel here at your home.

4
Everyone

By on Jul 29, 2021

5
Family

nice staff

By on Jul 22, 2021

Review comment responded on Jul 22, 2021

Dear Guest Thank you very much for your comments and rating

2
Family

Nice simple property, but extremely noise. Thin doors and lots of hallway noise day and late night. Construction work on rooms. Hammering all day.

By on May 1, 2021

Review comment responded on May 4, 2021

Dear Guest, we are sorry for the inconvenience, I hope it will allow us to serve you on another occasion so that you can enjoy these improvements

5
Everyone

By on Feb 23, 2021

Review comment responded on Mar 12, 2021

Thank you very much for your preference. We hope to see you on your next visit.

5
Everyone

By on Dec 20, 2020

Review comment responded on Dec 29, 2020

Dear guest: Thank you very much for your visit and we are happy to know that you had an excellent stay. We are waiting for you here at home in 2021

5
Partner Couples

We have stayed at this hotel approximately 7-8 times, it’s the only place we would consider in cozumel, location is great, hotel is always kept spotless & we love the pool on the roof

By , from Northumberland on Mar 22, 2020

5
Partner Couples Family

Location was great. Near main plaza for shopping and entertainment. Across the street from the ferry and one block from the rental cars. Breakfast was good and bed was comfortable. If lucky you can get a beautiful ocean view.

By , from Dallas Texas on Mar 6, 2020

4
Family

I liked the location but not the noise from Wet Wendy's. Nothing you can do about that, though. LOVED the included breakfast. Good internet and we got Netflix in English which was really nice. The housekeepers keep it really clean and the roof top pool area is just lovely. We enjoyed it.

By on Jan 12, 2020

5
Everyone

By on Oct 14, 2019

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