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Hotel Plaza Cozumel

3.0 star property
VIP Access

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Photo gallery for Hotel Plaza Cozumel

Exterior
Reception
Front of property
Free daily full breakfast
A rooftop pool with a view of the ocean and a cruise ship.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Bar

Explore the area

View in a map
Calle 2 Norte #3, entre Av. Rafael E. Melgar y 5ta. A, Cozumel, QROO, 77600
  • Place, Central Plaza
    ‪2 min walk‬
  • Place, San Miguel Church
    ‪3 min walk‬
  • Place, Cozumel Museum
    ‪3 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪4 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Room, 1 Bedroom, Non Smoking

A hotel room with two beds, a desk with a television, a dresser, and a painting on the wall.

Standard Room, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(93 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Two Double Beds

A hotel room with two beds, a desk, a TV, and a painting on the wall.

Standard Two Double Beds

  • Sleeps 4
  • Free WiFi

About the neighborhood

Cozumel

Located in Colonia Centro, Hotel Plaza Cozumel is next to Malecon San Miguel and Cozumel Maritime Terminal. This 3-star hotel has 50 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking. Centrally located in Cozumel, the hotel is connected to a shopping center, and a short walk from Cozumel Museum and Central Plaza.

What's nearby

  • Central Plaza - 2 min walk - 0.1 miles
  • San Miguel Church - 3 min walk - 0.2 miles
  • Cozumel Museum - 3 min walk - 0.2 miles
  • Museo de la Isla de Cozumel - 5 min walk - 0.3 miles
  • Plaza Punta Langosta - 11 min walk - 0.6 miles

Getting around

  • Cozumel Intl. Airport (CZM) - 6 min drive

Restaurants

  • ‪Palmeras - ‬2 min walk
  • ‪Aqui + Ahora Café - ‬1 min walk
  • ‪Fat Tuesday - ‬2 min walk
  • ‪Coz coffee roasting co. - ‬2 min walk
  • ‪Woody's - ‬2 min walk

About this property

Hotel Plaza Cozumel

At Hotel Plaza Cozumel, guests enjoy features like an outdoor pool, a children's pool, and a rooftop terrace. There's free parking and a beach shuttle. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, express check-in, and express check-out.
Guests can expect free WiFi and 32-inch TVs with cable channels. Minibars are also included. Housekeeping is available on request.
An outdoor pool and a children's pool are on site.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Jul 14 - Jul 15
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Beach shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Children's pool
  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from April 15 2026 to July 8 2026 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3:00 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 11:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Plaza Cozumel
Plaza Cozumel
Hotel Plaza Cozumel Hotel
Hotel Plaza Cozumel Cozumel
Hotel Plaza Cozumel Hotel Cozumel

Frequently asked questions

Is free cancellation available at Hotel Plaza Cozumel?

Hotel Plaza Cozumel offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Hotel Plaza Cozumel?

As of Jul 1, 2026, prices found for a 1-night stay for 2 adults at Hotel Plaza Cozumel on Jul 2, 2026 start from $113, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Hotel Plaza Cozumel?

This hotel is situated in Colonia Centro, just steps from Cozumel Maritime Terminal and Cozumel Museum, and within a short walk of Central Plaza. You'll also find Museo de la Isla de Cozumel and Plaza Punta Langosta less than a mile away.

Is parking available on site at Hotel Plaza Cozumel?

Yes, self parking is offered for free at the hotel.

Does Hotel Plaza Cozumel have a casino?

No, Hotel Plaza Cozumel doesn't have a casino.

Is there an indoor pool at Hotel Plaza Cozumel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 11:00 PM.

Is Hotel Plaza Cozumel good for couples?

Couples staying at this hotel will appreciate amenities like a minibar and bathrobes as well as an outdoor pool.

Are there hot tubs at Hotel Plaza Cozumel?

No, there isn't a spa tub at this hotel.

Does Hotel Plaza Cozumel have a restaurant with a breakfast menu?

Hotel Plaza Cozumel offers free full breakfasts each morning though there is no restaurant.

Does Hotel Plaza Cozumel allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Plaza Cozumel.

Are there connecting rooms at Hotel Plaza Cozumel?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Plaza Cozumel?

The closest major airport to Hotel Plaza Cozumel is Cozumel Intl. Airport (CZM), which is 1.6 mi away (6 minutes by car).

Are there rooms with balconies that I can book at Hotel Plaza Cozumel?

No, you won't find guestrooms with balconies at Hotel Plaza Cozumel.

Hotel Plaza Cozumel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 638 out of 1004 reviews
Rating 8 - Good. 259 out of 1004 reviews
Rating 6 - Okay. 81 out of 1004 reviews
Rating 4 - Poor. 17 out of 1004 reviews
Rating 2 - Terrible. 9 out of 1004 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room, breakfast and staff. Great place to stay.
Stayed 9 nights in Mar 2026
Verified

10/10 Excellent

Arkadiy

Liked: Cleanliness, staff & service, amenities
Very comfortable room, great location, good breakfast
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great low key hotel in an excellent location
Stayed 18 nights in Feb 2026
Verified

10/10 Excellent

Jon Steven

Liked: Cleanliness, amenities, property conditions & facilities
Love staying here!
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Taryn Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and convenient to Centro!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Great room with comfy bed. Very friendly staff and an amazing location!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel! Have stayed here at least 8 times in past years and just got back from a girls trip there with my daughters. Place is very clean-staff is wonderful and the breakfast is fantastic! Can't say enough good things about this hotel.
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Charlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is very good and nice to be able to have it included right on premises. The rooftop pool is also a plus - nice size and lots of loungers and seating area! Great price as well!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

James E

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great the place was spotless the food was excellent the people serving the food wonderful desk great & helpful
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was really good and fresh, good location. We had to leave early due to a death in the family and they were very understanding and we ended up getting a full refund for the days we didnt use.
Stayed 9 nights in Mar 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast daily. Staff all friendly and helpful. Have stayed there every year for past 4 years and will continue to do so. Always felt very safe and it’s very close to lots of fun stuff downtown.
Stayed 9 nights in Mar 2026
Verified

10/10 Excellent

Tom

Liked: Cleanliness, amenities
Room was very clean, comfortable and TV selection was excellent and easy to use. The location is perfect and the home made breakfast was outstanding.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Evelyn L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is excellent and fresh. The room was very comfortable with our own thermostat control
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Israel

Liked: Cleanliness, amenities, property conditions & facilities
Very inexpensive, clean, friendly staff and great complimentary breakfast. If you’re flying into the Island and want a great place to stay at value price, this is it.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Ronald Joseph

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in a great location.... I WOULD definitely stay there again The breakfast is also very good
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the third time we have stayed at Hotel Plaza Cozumel, and as before, everything was wonderful. Location is easy to walk to most places we wanted to go to. Staff are friendly, helpful and lovely. Simple, included breakfast, makes it easy to eat and get going. Rooftop pool has great views and lots of space.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Luciano Arias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Love the pool! The staff is always working hard!
Stayed 9 nights in Feb 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Many great memories made on our trip! Hotel Plaza Cozumel is such a wonderful place to stay! Service is great, clean & comfortable.
Stayed 10 nights in Jan 2026
Verified

10/10 Excellent

Starla

Liked: Cleanliness, amenities
Love this place!
Stayed 27 nights in Oct 2025
Verified

6/10 Okay

Stefano

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The staff was good
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Derek

Didnt have the breakfast because we slept so good!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Deborah K

Liked: Cleanliness, staff & service, amenities
The staff are all gracious and accommodating. The location is excellent. The breakfast is wonderful.
Stayed 13 nights in Jan 2026
Verified

10/10 Excellent

Garett

Liked: Cleanliness, staff & service, amenities
Excellent breaky… fruit and bakery goods and omelette and coffee….. rooftop pool was great too… rooms very basic… all and all great value 🏝️😎👍
5th floor rooftop sunset ocean view and cruise ship in distance
Rooftop pool and view
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Ellis Bernard Ray

Room was clean, Staff were very courteous, great location. Views from the Roof were beautiful!
Stayed 5 nights in Jan 2026