Dreams Cozumel Cape Resort & Spa - All Inclusive

Property class: 4

Choose dates to view prices

Photo gallery for Dreams Cozumel Cape Resort & Spa - All Inclusive

Front of property
Property video
Restaurant
2 bars/lounges, 2 beach bars, poolside bar
Outdoor banquet area

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • All inclusive
  • Parking included
  • Free WiFi

Explore the area

View in a map
Carretera Costera Sur Km 12.9, Zona Hotelera Sur, Cozumel, QROO, 77600
  • Place, Arrecifes de Cozumel National Park
    ‪2 min walk‬
  • Place, Paradise Beach
    ‪13 min walk‬
  • Place, Mr. Sancho's Beach Club
    ‪3 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪31 min drive‬

Room options

Family Suite (Preferred Club)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

Junior Suite, 2 Double Beds, Oceanfront (Preferred Club)

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 2 Double Beds, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 2 Double Beds, Pool View

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 2 Double Beds (Tropical View)

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed, Oceanfront (Preferred Club)

8.0 out of 10
Very good
(19 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed, Ocean View

7.0 out of 10
Good
(8 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Pool View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Ocean View (Preferred Club Penthouse)

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Double Beds, Beachfront (Preferred Club - Swim Out)

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 2 Double Beds, Pool View (Swim Out)

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed, Beachfront (Preferred Club - Swim Out)

9.6 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed, Pool View (Swim Out)

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed, Pool View (Preferred Club Master Suite)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed (Preferred Club Master Suite Swim Out)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed, Oceanfront (Preferred Club Master Suite)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed, Beachfront (Preferred Club Master Suite)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Family Suite

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

Club Suite, 2 Bedrooms, Beachfront (Preferred Club Master Suite Swim Out)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

About the neighborhood

Cozumel

Paradise Beach is within a 5-minute walk of Dreams Cozumel Cape Resort & Spa - All Inclusive while other popular sites like Mr. Sancho's Beach Club are within a mile (2 km). This 154-room, 4-star property has a private beach, a full-service spa, and 4 restaurants.

What's nearby

  • Arrecifes de Cozumel National Park - 2 min walk - 0.1 miles
  • Paradise Beach - 13 min walk - 0.7 miles
  • Mr. Sancho's Beach Club - 3 min drive - 1.4 miles
  • Playa Mia Grand Beach and Water Park - 4 min drive - 1.6 miles
  • San Francisco Beach - 8 min drive - 3.4 miles

Getting around

  • Cozumel Intl. Airport (CZM) - 24 min drive

Restaurants

  • ‪Beach Club - ‬6 min drive
  • ‪Market Café - ‬4 min walk
  • ‪The Money Bar - ‬10 min drive
  • ‪Topaz Restaurant - ‬3 min drive
  • ‪El Patio Lobby Bar - ‬6 min drive

About this property

Dreams Cozumel Cape Resort & Spa - All Inclusive

Guests of Dreams Cozumel Cape Resort & Spa - All Inclusive have access to a private beach, a full-service spa, and an outdoor pool. If you drive, put free parking to good use. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this all-inclusive property include a gym, free WiFi in public areas, and a conference center.
Guests can expect to find 55-inch flat-screen TVs with satellite channels. Bathrooms offer rainfall showers, hair dryers, and slippers. Other standard amenities include sofa beds, minibars, and coffee makers.
A private beach and complimentary bicycles are featured at the property. In addition to an outdoor pool, other recreational amenities include a fitness center.

Guests under 18 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including hydrotherapy.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 2 beach bars
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Snorkeling
  • Yoga classes

Family friendly

  • Free children's club
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center

Outdoors

  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Pool loungers

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 4 buildings
  • 4 floors
  • Built in 2022
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dreams Cozumel Cape Resort Spa All Inclusive
Dreams Cozumel Cape Resort & Spa - All Inclusive Cozumel

Frequently asked questions

Can I book all-inclusive options at Dreams Cozumel Cape Resort & Spa - All Inclusive?

Dreams Cozumel Cape Resort & Spa - All Inclusive is an all-inclusive resort and rates come with all meals.

How much does it cost to stay at Dreams Cozumel Cape Resort & Spa - All Inclusive?

As of Apr 23, 2026, prices found for a 1-night stay for 2 adults at Dreams Cozumel Cape Resort & Spa - All Inclusive on May 11, 2026 start from $331, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Dreams Cozumel Cape Resort & Spa - All Inclusive?

Dreams Cozumel Cape Resort & Spa - All Inclusive provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

What's there to do around Dreams Cozumel Cape Resort & Spa - All Inclusive?

This property is located in Cozumel, a short 4-minute walk from Paradise Beach and also 20 minutes on foot from Mr. Sancho's Beach Club. You'll also find San Francisco Beach and Playa Mia Grand Beach and Water Park within a short drive.

Is parking available on site at Dreams Cozumel Cape Resort & Spa - All Inclusive?

Yes, self parking is offered for free at the property.

Is a spa located at Dreams Cozumel Cape Resort & Spa - All Inclusive?

There is a full-service spa available for guests to enjoy and services include hot stone massages, couples treatments, and body wraps.

Does Dreams Cozumel Cape Resort & Spa - All Inclusive include a casino on the premises?

No, Dreams Cozumel Cape Resort & Spa - All Inclusive doesn't have a casino.

Is there an indoor pool at Dreams Cozumel Cape Resort & Spa - All Inclusive?

No, this property doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Dreams Cozumel Cape Resort & Spa - All Inclusive?

There are many amenities for couples at this property, including a private beach and 2 beach bars plus some guestrooms feature a private pool.

Does Dreams Cozumel Cape Resort & Spa - All Inclusive have a hot tub?

No, there isn't a spa tub at this property.

Does Dreams Cozumel Cape Resort & Spa - All Inclusive have a restaurant that serves breakfast?

No, Dreams Cozumel Cape Resort & Spa - All Inclusive doesn't have a restaurant that serves breakfast.

Will Dreams Cozumel Cape Resort & Spa - All Inclusive allow pets to stay free of charge?

No, pets aren't allowed at Dreams Cozumel Cape Resort & Spa - All Inclusive though service animals are welcome.

Does Dreams Cozumel Cape Resort & Spa - All Inclusive have connecting rooms available?

Yes, this property has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Dreams Cozumel Cape Resort & Spa - All Inclusive?

The closest major airport to Dreams Cozumel Cape Resort & Spa - All Inclusive is Cozumel Intl. Airport (CZM), which is 9.9 mi away (24 minutes by car).

Are there rooms with balconies that I can book at Dreams Cozumel Cape Resort & Spa - All Inclusive?

Yes, some guestrooms at this property offer a balcony where guests can enjoy ocean and garden views.

Does Dreams Cozumel Cape Resort & Spa - All Inclusive have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Dreams Cozumel Cape Resort & Spa - All Inclusive.

Dreams Cozumel Cape Resort & Spa - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 204 out of 449 reviews
Rating 8 - Good. 94 out of 449 reviews
Rating 6 - Okay. 73 out of 449 reviews
Rating 4 - Poor. 47 out of 449 reviews
Rating 2 - Terrible. 31 out of 449 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jodi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mom and Daughter trip success! A wonderful time! We will be back!
The view from our room!
Stayed 3 nights in Jan 2026

8/10 Good

Jonathan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing. It was my birthday trip and felt pampered the entire time. We even signed up for the time share (curiosity) and were asked for 90 minutes of our time and to please be honest and say yes or no, not maybe. After 4 hours and us declining every single option between 4 different people we were able to leave the sales area. Our first interaction with Daphne and Mike were very pleasant. A different women who came out after them was very different meeting unpleasant. She did not like us declining her offers.
Stayed 7 nights in Jan 2026

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great! Staff was excellent!
Stayed 4 nights in Jan 2026

8/10 Good

Shelley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food needs a lot of work. We have been here several times and this was by far the worst.
Stayed 7 nights in Jan 2026

8/10 Good

Enrique

Traveled with family
Liked: Cleanliness, staff & service, amenities
The customer service at Dreams was excellent — the staff consistently went above and beyond to make our stay enjoyable. I would especially like to recognize the following team members for their outstanding service: >Virginia, host at Ocean Restaurant — super kind, welcoming, and professional >Ocean Restaurant servers Alejandro & Miguel — attentive, friendly, and provided excellent service >Clara, assistant sommelier — amazing knowledge and great recommendations >Eugenia, bar service — always cheerful and efficient >Roberto, restaurant server (rotating) — professional and attentive >Juan Carlos, beach & pool service — beautiful decorations, incredibly hardworking, and always helpful While the service was exceptional, there were some room issues that were disappointing, and it seems that pre-arrival room checks could be improved—such as checking for non-working lights, clogged sinks, and similar details. Also, although the restaurants offer a good variety, the overall food quality could use some attention and seems to have deteriorated compared to previous stays. Overall, the employees truly made a difference in our experience. With a few improvements in room preparation, management, and food quality, this hotel has the potential to be outstanding.
Stayed 6 nights in Dec 2025

10/10 Excellent

Merry, Memphis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Tonya

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are fabulous, staff is like family and food is fabulous
Stayed 4 nights in Jan 2026

10/10 Excellent

Arheli, El Paso

Liked: Cleanliness, amenities, property conditions & facilities
Good food and fun activities!
Stayed 1 night in Jan 2026

2/10 Terrible

Kristin

Disliked: Cleanliness, amenities, property conditions & facilities
The pictures online are much better than reality. The staff seemed nice at first. However, they quickly turn rude and become annoyed. The room smelled musty and moldy. The bathroom is nice and appearance, but has poor ventilation so nothing ever dries such as towels or swimsuits. The floor was dirty. They only gave us enough towels and linens for two guests even though we had three guests booked. If you call to request something, expect it to take hours. My biggest concern is the lack of hygiene and sanitation. The buffet is an absolute disaster. We became sick with food poisoning after eating dinner on the first night. There is no hand sanitizer and there is no liquid soap in the bathrooms. There is only bar soap to wash your hands with in the rooms. The counters and floors are dirty. We spent the first two full days recovering from food poisoning induced gastroenteritis. The staff tried to tell us the only way we could get medication is if we see their doctor. I explained even in the US antidiarrheal medication such as Imodium or Pepto-Bismol is available over-the-counter. They reluctantly directed me to the pharmacy at the resort next-door, where the medication cost me 50 bucks for my family to feel better. I am a physician and was able to select medications and make sure my family stay hydrated. When I brought my concerns to the front lobby, staff, they were defensive and argumentative. They also just completely lacked sympathy from one human to another. We left early.
Stayed 4 nights in Jan 2026

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2025

8/10 Good

Carla Bayerlein Marra

Stayed 7 nights in Dec 2025

6/10 Okay

Eric

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Used to be a five star until Hyatt bought the property the people and service are still 5 stars just the dinner menu and food quality has really deteriorated
Stayed 8 nights in Dec 2025

6/10 Okay

Jason David

Stayed 9 nights in Dec 2025

10/10 Excellent

Donald

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing. Rooms were very nice.
Stayed 4 nights in Dec 2025

8/10 Good

Joy

Stayed 4 nights in Aug 2025

8/10 Good

Steven R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property overall, but small pool, limited dining options. Do not recommend agreeing to the sales pitch. Beach is adequate, lots of rock, so bring water shoes.
Stayed 4 nights in Nov 2025

2/10 Terrible

Ingrid Iliana

Disliked: Cleanliness
Several key areas need major improvement. The food quality was very disappointing, and the entertainment options felt limited and poorly executed. The drinks did not meet expectations either, lacking both quality and consistency. Additionally, the customer service—especially when requesting a shuttle—was frustrating, and the golf cart service was unreliable, with the carts not working most of the time. Overall, these issues significantly affected the experience.
Stayed 4 nights in Nov 2025

10/10 Excellent

Cosme Gerardo Morales

Liked: Cleanliness, amenities, property conditions & facilities
10/10
Stayed 4 nights in Nov 2025

6/10 Okay

Kevin

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very discouraging to arrive at resort and have no reservations. Dreams blames Expedia, Expedia blames Dreams. Resort staff could only say we have nothing for you, you need to call Expedia. Finally got worked out but resort did not seem very helpful. First room was a little dated and not fully clean so we upgraded at extra cost to better room. Only 2 restaurants opened all week, not the variety or selection we have experienced from other Dreams. Hardly any poolside activities or nighttime activities.
Stayed 7 nights in Nov 2025

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was great as usual, and the staff was excellent!
Stayed 5 nights in Nov 2025

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the accessibility to Secrets. We actually ate a lot of the meals at Secrets. The pool volleyball was a lot of fun. Snorkeling was good. Lots of good beach for long walks. We will return to this resort after the renovation of Sunscape into a larger dreams/ secrets.
Sky bar
View from room 3433
The chapel
Paradise beach is a short walk away
Stayed 7 nights in Oct 2025

10/10 Excellent

Samantha R

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely nice, something to do everyday, beautiful view for eating
Stayed 3 nights in Oct 2025

10/10 Excellent

Jesus Gabriel, Katy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Since the moment we arrived to Dreams, it was a amazing experience. From the friendly greeting staff to the incredible views, Food, and shows! Its truly an amazing experience experience and can't wait to come back!
Stayed 3 nights in Oct 2025

10/10 Excellent

Everett L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was doing conctruction work
Stayed 7 nights in Oct 2025

8/10 Good

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ocean front swim up was amazing. Only 26 steps to the sea for me. The bar was easy access and the selection of drinks was good. My favorite drink was the blue Hawaiian. The employees were friendly, as well.
Stayed 6 nights in Oct 2025