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Secrets Aura Cozumel - Adults Only - All Inclusive

4.5 star property

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3 outdoor pools, sun loungers
Property video
Outdoor wedding area
On the beach, beach massages, scuba diving, snorkeling
Preferred Club Superior Junior Suite Ocean View King | Free minibar, in-room safe, individually decorated

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • All inclusive
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Carretera Costera Sur Km 12.99, Hotel Zone, Cozumel, QROO, 77600
  • Place, Paradise Beach
    ‪5 min walk‬
  • Place, Playa Mia Grand Beach and Water Park
    ‪15 min walk‬
  • Place, Mr. Sancho's Beach Club
    ‪15 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪22 min drive‬

Room options

View all photos for Junior Suite Ocean View King

Free minibar, in-room safe, individually decorated

Junior Suite Ocean View King

  • Sea view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View Swim Out King

Free minibar, in-room safe, individually decorated

Junior Suite Ocean View Swim Out King

  • Ocean view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Pool View King Bed

Free minibar, in-room safe, individually decorated

Junior Suite Pool View King Bed

  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Pool View Swim Out King

Junior Suite Pool View Swim Out King | Free minibar, in-room safe, individually decorated

Junior Suite Pool View Swim Out King

  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Pool View King

Free minibar, in-room safe, individually decorated

Preferred Club Junior Suite Pool View King

  • 731 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front King

Preferred Club Junior Suite Ocean Front King | Free minibar, in-room safe, individually decorated

Preferred Club Junior Suite Ocean Front King

  • Ocean view
  • 731 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View King

Preferred Club Junior Suite Ocean View King | Free minibar, in-room safe, individually decorated

Preferred Club Junior Suite Ocean View King

  • Partial ocean view
  • 731 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View Double

Junior Suite Ocean View Double | Free minibar, in-room safe, individually decorated

Junior Suite Ocean View Double

  • Ocean view
  • 731 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean View Swim Out King

Free minibar, in-room safe, individually decorated

Preferred Club Junior Suite Ocean View Swim Out King

  • Partial ocean view
  • 731 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Pool View Double

Free minibar, in-room safe, individually decorated

Preferred Club Junior Suite Pool View Double

  • 731 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Preferred Club Superior Junior Suite Ocean View King

Preferred Club Superior Junior Suite Ocean View King | Free minibar, in-room safe, individually decorated

Preferred Club Superior Junior Suite Ocean View King

  • Ocean view
  • 750 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front Plunge Pool King

Preferred Club Junior Suite Ocean Front Plunge Pool King | Free minibar, in-room safe, individually decorated

Preferred Club Junior Suite Ocean Front Plunge Pool King

  • Beach view
  • 790 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Terrace, Ocean View

In-room dining

Junior Suite, 1 King Bed, Terrace, Ocean View

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Panoramic View King

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Cozumel

Paradise Beach is within a 5-minute walk of Secrets Aura Cozumel - Adults Only - All Inclusive while other popular sites like Mr. Sancho's Beach Club are within a 15-minute stroll. This 266-room, 4.5-star property welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and 5 restaurants.

What's nearby

  • Arrecifes de Cozumel National Park - 3 min walk - 0.2 miles
  • Paradise Beach - 5 min walk - 0.3 miles
  • Playa Mia Grand Beach and Water Park - 15 min walk - 0.8 miles
  • Mr. Sancho's Beach Club - 15 min walk - 0.8 miles
  • San Francisco Beach - 5 min drive - 2.7 miles

Getting around

  • Cozumel Intl. Airport (CZM) - 24 min drive

Restaurants

  • ‪El Patio Lobby Bar - ‬5 min drive
  • ‪The Money Bar - ‬9 min drive
  • ‪Roots Beach Club - ‬7 min drive
  • ‪Coral - ‬5 min drive
  • ‪Market Café - ‬3 min walk

About this property

Secrets Aura Cozumel - Adults Only - All Inclusive

Guests of Secrets Aura Cozumel - Adults Only - All Inclusive have access to a full-service spa, 3 outdoor pools, and a gym. A stay here includes free valet parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this adults-only property include outdoor tennis courts, free WiFi in public areas, and meeting rooms.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers, designer toiletries, slippers, and toothbrushes and toothpaste. Free minibar items, iPod docks, and sitting areas are other standard amenities.
2 outdoor tennis courts, a health club, and complimentary bicycles are featured at the property. 3 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Secrets Spa by Pevonia has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.

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Dreams Cozumel Cape Resort & Spa - All Inclusive
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  • Pool
  • All inclusive
  • Spa
7.8 out of 10, Good, 434 reviews
$443 nightly
The price is $541
Apr 12 - Apr 13
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Barefoot Grill
  • Bordeaux
  • Gohan
  • Oceana
  • Windows

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Boat tours
  • Fishing
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Kayaking
  • Personal motorized watercraft
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkeling
  • Volleyball
  • Windsurfing
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Pool loungers

Full-service spa

  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 4 floors
  • Banquet hall
  • Built in 2007
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • iPod dock

Food and drink

  • Free stocked minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a first aid kit.

Additional information about polices, regulations, and more:

  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aura Cozumel Secrets
Aura Secrets Cozumel
Cozumel Secrets Aura
Secrets All Inclusive Cozumel
Secrets Aura All Inclusive
Secrets Aura Cozumel
Secrets Aura Cozumel All Inclusive
Secrets Cozumel
Secrets Cozumel All Inclusive
Secrets Cozumel Aura
Aura Cozumel Grand Hotel Cozumel
Secrets Aura
Secrets Aura Cozumel All Inclusive All-inclusive property
Secrets Aura All Inclusive All-inclusive property
Secrets Aura Cozumel All Inclusive
Hotel Secrets Aura Cozumel - All Inclusive Cozumel
Secrets Aura Cozumel All Inclusive Hotel
Secrets Aura All Inclusive Hotel
Secrets Aura All Inclusive
Cozumel Secrets Aura Cozumel - All Inclusive Hotel
Hotel Secrets Aura Cozumel - All Inclusive
Secrets Aura Cozumel - All Inclusive Cozumel
Secrets Aura Cozumel Inclusive

Frequently asked questions

Will I find all-inclusive options at Secrets Aura Cozumel - Adults Only - All Inclusive?

Secrets Aura Cozumel - Adults Only - All Inclusive is an all-inclusive resort and rates come with buffet and à la carte meals plus many onsite activities. Activities include snorkeling, kayaking, and tennis.

How much does it cost to stay at Secrets Aura Cozumel - Adults Only - All Inclusive?

As of Mar 13, 2026, prices found for a 1-night stay for 2 adults at Secrets Aura Cozumel - Adults Only - All Inclusive on Apr 12, 2026 start from $585, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Secrets Aura Cozumel - Adults Only - All Inclusive?

Secrets Aura Cozumel - Adults Only - All Inclusive offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

What is there to do near Secrets Aura Cozumel - Adults Only - All Inclusive?

This property is located in Cozumel, a short 5-minute walk from Paradise Beach and also 13 minutes on foot from Mr. Sancho's Beach Club. You'll also find Playa Mia Grand Beach and Water Park and Arrecifes de Cozumel National Park less than a mile away.

Will I be able to park at Secrets Aura Cozumel - Adults Only - All Inclusive?

Yes, valet and self parking are offered for free at the property. Wheelchair-accessible parking is also available for guests.

Is there a spa at Secrets Aura Cozumel - Adults Only - All Inclusive?

Secrets Spa by Pevonia is the property's spa and services include Swedish massages, sports massages, aromatherapy, and body wraps.

Does Secrets Aura Cozumel - Adults Only - All Inclusive have luxury amenities?

Yes, guests can indulge in luxuries such as 3 outdoor pools, an ocean-view restaurant, and beachside massages at this property.

Does Secrets Aura Cozumel - Adults Only - All Inclusive feature a casino?

No, Secrets Aura Cozumel - Adults Only - All Inclusive doesn't have a casino.

Is there an indoor pool at Secrets Aura Cozumel - Adults Only - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools.

Is Secrets Aura Cozumel - Adults Only - All Inclusive a good place to stay for couples?

This adults-only property offers many amenities for couples, including in-room massages as well as a beach and an ocean-view restaurant.

Are there hot tubs at Secrets Aura Cozumel - Adults Only - All Inclusive?

No, but guests can enjoy a steam room at this property.

Does Secrets Aura Cozumel - Adults Only - All Inclusive have a restaurant that serves breakfast?

Yes, Secrets Aura Cozumel - Adults Only - All Inclusive has 5 restaurants, and serves breakfast for a surcharge.

Does Secrets Aura Cozumel - Adults Only - All Inclusive allow pets to stay free of charge?

No, pets aren't allowed at Secrets Aura Cozumel - Adults Only - All Inclusive though service animals are welcome.

Are there connecting rooms at Secrets Aura Cozumel - Adults Only - All Inclusive?

No, there aren't connecting guestrooms at this property.

How far is the airport from Secrets Aura Cozumel - Adults Only - All Inclusive?

The closest major airport to Secrets Aura Cozumel - Adults Only - All Inclusive is Cozumel Intl. Airport (CZM), which is 9.6 mi away (24 minutes by car).

Can I book a room with a balcony at Secrets Aura Cozumel - Adults Only - All Inclusive?

Yes, some guestrooms at this property offer either a furnished balcony and a furnished patio where guests can enjoy ocean and garden views.

Does Secrets Aura Cozumel - Adults Only - All Inclusive host weddings?

There are wedding services available at Secrets Aura Cozumel - Adults Only - All Inclusive if that's in your vacation plans.

Secrets Aura Cozumel - Adults Only - All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 332 out of 1191 reviews
Rating 8 - Good. 238 out of 1191 reviews
Rating 6 - Okay. 297 out of 1191 reviews
Rating 4 - Poor. 171 out of 1191 reviews
Rating 2 - Terrible. 153 out of 1191 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Robert David

Stayed 7 nights in Feb 2026

8/10 Good

Anita Kay

😀
Stayed 7 nights in Jan 2026

2/10 Terrible

Eric

Stayed 4 nights in Nov 2025

10/10 Excellent

Ernesto

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff and very clean room. Great amenities
Stayed 3 nights in Dec 2025

2/10 Terrible

Gary Michael

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
5 restaurants and nowhere close to enough seating. Every time we tried, we had to wait for close to 2 hours, so we settled for the mediocre buffet options. Pool bars closed at 5:00. Ridiculous!
Stayed 8 nights in Nov 2025

6/10 Okay

Cathaleen Lynn, Castleton

Traveled with group
Liked: Cleanliness, property conditions & facilities
The property was nice.Not very well lit at night so walking was hard.Not a lot of variety of food at the buffet same repetitive food every day I wouldn’t really consider it buffet. if you dine at one of the restaurants when you left there, you had to go to the buffet very very limited portions in the restaurants. The drinks were subpar.We never got coffee pods in our room.The maker was there asked several time for coffee never got any.Lack of nightly entertainment for a adult only resort.Beach towels.If you did not get one when you first seen them filling the bins you did not get one for the day.When asked for one we were told they were filling the bins 3 hours later still no towels.A lot of returning guest told us it was going down hill food,drinks,service.Nice people but would not return.Oh we ordered room service one night we could not get into the 1 open restaurant we called at 9pm we were told 45mins..ok had to deal with that or go hungry well at 2:15am the knocked on our door with the food we ordered at 9pm.needless to say my husband was NOT happy .
Stayed 7 nights in Dec 2025

2/10 Terrible

Carina

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty and not as advertised. The food was inedible and the staff was unhelpful. A maintenance worker walked into our room unannounced to “check the water” which made us feel uncomfortable because he knocked once and immediately opened the door without waiting for us to let him in. The room wasn’t stocked upon arrival. We checked out after 2 hours to go to a different resort and they promised a full refund but still none has been initiated. Very disappointed.
Stayed 4 nights in Dec 2025

8/10 Good

Jeffery Knute

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Some construction and once someone serviced the AC unit but left a mess in bathroom sink. Food and especially desserts could have been better
Stayed 7 nights in Nov 2025

4/10 Poor

Eron

Disliked: Cleanliness, property conditions & facilities
I had the oceanfront preffered pool plunge room ( a pool on the balcony) room 1445. A $3500.00 price for five nights.Super nice room. Here comes the problems...This is an older property that's under a renovations Dust everywhere. The elevator didn't work. So we climbed up 3-4 flights EVERYDAY. One day the phone didn't work so we couldn't order room service. They fixed that. Then one morning the water DIDN'T work. Yes, the water didn't work!!!! I called down it was turned on after 20 minutes or so but the water was never really hot after that. Now this last one takes the cake. We arrived at our room at about 11pm & our keys didn't work. Long story short they had to drill a hole into the door to gain access. That took about a hour. I'd had enough & complained to the property manager (Nelly) & the hotel refunded $1400.00. I read the reviews before I book a trip but you honesty don't know until you get there & have your own experience. For this to be a Secrets it's pretty underwhelming. No more than 3 stars.
Stayed 5 nights in Dec 2025

4/10 Poor

Cheryl

The resort needs major upgrades & repairs, our room was okay. The staff tries real hard to accommodate, under staffed(rooms still being cleaned at 5:00pm). App not working properly and/or not being updated with restaurant daily menus. Lack of information no daily activity board to be found with activities/shows.
Stayed 7 nights in Nov 2025

6/10 Okay

Mario, West Branch

Traveled with family
Liked: Cleanliness
I was not impress with the room, supposed to be a junior suite ocean view but it was small, on the 4th floor and the elevator was damaged, the door did not work either, card keys did not open, one day we have no Air Conditioning, the room was almos 80*F, it took them morevthan 12h to fix it, another day without hot water, they refused to give us another room !!! The Hotel need URGENT maintance and upgrades !!
Stayed 4 nights in Dec 2025

8/10 Good

Johnnie Estrada

Traveled with family
Liked: Cleanliness, staff & service
Cons- the bathroom drains emitted a foul odor that would come and go. Lobby is not as fancy as others we’ve been to. Entertainment is a bit lacking. Time share/membership sales are very pushy if you show a slight interest. We sat to hear their pitch just to get the $300 credit- at our final no, they got rude. The last guy (they sendi different guys to try to change your mind) told us “next time, don’t agree to hear their speil” like we wasted Their time! Lol! I told him, “ perhsps you shouldn’t try to entice the guests with the free credits! Pros- we got a free snorkeling and sunset cruise for hearing out their pushy sales pitch. Clean rooms- bed comfortable-great beach- great snorkeling-love the pier for jumping off. Pier is convenient for pick up to the excursions we took. All the other staff were very friendly and helpful.
Stayed 6 nights in Nov 2025

2/10 Terrible

Rolando

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
food was terrible. i paid for a upgraded suit when i arrived they said the room was not ready. ended up downgrading me.
Stayed 3 nights in Dec 2025

10/10 Excellent

jill, brandon

Liked: Cleanliness, staff & service
We love this resort. The staff are family - that’s why we keep coming back ❤️❤️
Stayed 7 nights in Nov 2025

8/10 Good

Doug

Property was nice overall as well as the staff. My room which was in the preferred area was really nice. Mini bar was lacking and they provided a bottle of champagne, bottle of run, and Merlot which neither of them I drink. Maybe ask me next time. The food was very good but not excellent. Nightly events were just OK. The app for the property was a little challenging.
Stayed 4 nights in Nov 2025

8/10 Good

Robert, Bellville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had ac problems from the second day. The staff was very friendly and helpful.
Stayed 5 nights in Oct 2025

2/10 Terrible

Jack

Stayed 4 nights in Nov 2025

6/10 Okay

Robert

Traveled with partner
Liked: Cleanliness, staff & service
Not much in the way of Activities and entertainment. The food was not all that good.
Stayed 5 nights in Nov 2025

2/10 Terrible

Warren

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was awful. We left after 2 nights. We are fighting for a partial refund. If you like disgusting, moldy hotels this is the one for you.
Moldy plumbing closet that connects to the room
Water for plumbing closet that leaks constantly and into the walls of the room. Hence mold.
Stayed 10 nights in Nov 2025

6/10 Okay

Holly

Traveled with partner
Disliked: Property conditions & facilities
We expected more for a Secrets Resort. The resort is old and run down looking. Restaurants were closed some days. The sushi restaurant wasn’t open because they didn’t have a chef. The Bordeaux restaurant had excellent food and great service. The resort was only about 25 to 30% full so it was very quiet everywhere - like nobody around by 9 pm. There is not a nice bar to hang out in the evenings. We like entertainment around the pool and music, other than constant elevator/lounge music. When we went to the Sky Bar, which has a beautiful view, but not always a bar tender, there were often only 2-4 other people there. One positive was there were no lineups for food or drinks ever! The beach area was nice and you could get chairs. We made the most of our vacation and had fun anyways, but it was not at all what we were expecting. Other people we talked to were also very disappointed and some had no hot water in their rooms. We definitely would not go back there.
Stayed 7 nights in Nov 2025

4/10 Poor

Margaret

Stayed 4 nights in Nov 2025

4/10 Poor

Susan Brooke, athens

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Pipes were busted, I had no hot water for 3 days, no water at all for a day, the resort overall did not live up to secrets reputation, staff were nice at least, but I wouldn’t go back, The beach was nice, water clear. Layout of resort confusing too.
Stayed 3 nights in Nov 2025

2/10 Terrible

Robert

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Area is beautiful with great beach, however, jelly fish right off shore for multiple days with NO warning! Wife was stung & swelled up ruined our beach time. Pool is unheated & cold, so not enjoyable, made swim-out pool room pointless. Shower did not have any hot water. Room was dirty. toilet, shower handle, & closet door all broken. Never attended to throughout the stay. Sales pitch with “90 minute” duration doubled & no easy answer out of it without hassle. All labor workers VERY friendly, but bad management. Was ready to checkout & leave early!
Stayed 4 nights in Nov 2025

8/10 Good

Aurora

Stayed 7 nights in Nov 2025

6/10 Okay

Laura

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No hot water, room we booked said it had a soaking tub but there was no tub, room smelled like mold, facilities need MAJOR REMODEL, Several restaurants were closed throughout our stay, resort app was NOT user friendly and if spotty. BEACHES ARE BEAUTIFUL and Staff are very kind
Stayed 4 nights in Nov 2025

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