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Majestic Elegance Costa Mujeres – All Inclusive

4.5 star property
Luxury property on the beach, with 12 outdoor pools
VIP Access

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Photo gallery for Majestic Elegance Costa Mujeres – All Inclusive

Outdoor treatment areas, sauna, hot tub, steam room, hot springs
Property video
Lobby
Elegance Club Plunge Pool Suite Ocean Front (Adults Only) | In-room dining
7 restaurants, breakfast, lunch, dinner served; seafood

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included

Explore the area

View in a map
Carretera Libre 85 - Punta Sam, Isla Blanca 85 SM6, Manzana 2 - Lote 4, Costa Mujeres, QROO, 77400
  • Place, Playa Mujeres Golf Club
    ‪3 min drive‬
  • Place, Mujeres Beach
    ‪6 min drive‬
  • Place, Punta Sam Ferry Terminal
    ‪7 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪44 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Junior Suite - Outdoor Jacuzzi

Pillowtop beds, free minibar, in-room safe, desk

Junior Suite - Outdoor Jacuzzi

8.8 out of 10
Excellent
(129 reviews)
  • Garden view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Elegance Club Jr Suite - Outdoor Jacuzzi

Pillowtop beds, free minibar, in-room safe, desk

Elegance Club Jr Suite - Outdoor Jacuzzi

9.0 out of 10
Wonderful
(88 reviews)
  • Garden view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Majestic Jr Suite Swim Up

Balcony view

Majestic Jr Suite Swim Up

9.0 out of 10
Wonderful
(27 reviews)
  • 721 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Suite Outdoor Jacuzzi

Pillowtop beds, free minibar, in-room safe, desk

One Bedroom Suite Outdoor Jacuzzi

9.2 out of 10
Wonderful
(33 reviews)
  • Garden view
  • 850 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Twin Murphy Bed and 1 Double Sofa Bed

View all photos for Swim Up Suite Outdoor Jacuzzi

Water view

Swim Up Suite Outdoor Jacuzzi

8.0 out of 10
Very good
(21 reviews)
  • 1001 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Twin Murphy Bed and 1 Double Sofa Bed

View all photos for Sky View Suite Rooftop With Outdoor Jacuzzi

Sky View Suite Rooftop With Outdoor Jacuzzi | Pillowtop beds, free minibar, in-room safe, desk

Sky View Suite Rooftop With Outdoor Jacuzzi

8.8 out of 10
Excellent
(64 reviews)
  • 1025 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Jr. Suite Ocean Front Outdoor Jacuzzi

Pillowtop beds, free minibar, in-room safe, desk

Jr. Suite Ocean Front Outdoor Jacuzzi

9.8 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 678 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Elegance Club Majestic Jr Suite Swim Up

Balcony view

Elegance Club Majestic Jr Suite Swim Up

8.8 out of 10
Excellent
(25 reviews)
  • 725 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Elegance Club One Bedroom Suite Outdoor Jacuzzi

Balcony view

Elegance Club One Bedroom Suite Outdoor Jacuzzi

8.6 out of 10
Excellent
(22 reviews)
  • Garden view
  • 850 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Elegance Club Swim Up Suite Outdoor Jacuzzi

Pillowtop beds, free minibar, in-room safe, desk

Elegance Club Swim Up Suite Outdoor Jacuzzi

8.4 out of 10
Very good
(23 reviews)
  • 1001 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Elegance Club Plunge Pool Suite

Pillowtop beds, free minibar, in-room safe, desk

Elegance Club Plunge Pool Suite

9.2 out of 10
Wonderful
(44 reviews)
  • Garden view
  • 1025 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi

Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi | Balcony view

Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi

9.6 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Premium with Ocean View

Pillowtop beds, free minibar, in-room safe, desk

Suite Premium with Ocean View

  • 1022 sq ft
  • Sleeps 2

View all photos for Elegance Club Plunge Pool Suite Ocean Front (Adults Only)

Elegance Club Plunge Pool Suite Ocean Front (Adults Only) | Pillowtop beds, free minibar, in-room safe, desk

Elegance Club Plunge Pool Suite Ocean Front (Adults Only)

9.2 out of 10
Wonderful
(14 reviews)
  • Sea view
  • 1025 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior with Garden View

Pillowtop beds, free minibar, in-room safe, desk

Suite Junior with Garden View

  • 624 sq ft
  • Sleeps 4

View all photos for Suite Junior with Pool View

Pillowtop beds, free minibar, in-room safe, desk

Suite Junior with Pool View

  • 721 sq ft
  • Sleeps 4

View all photos for Suite Premium with Pool View

Pillowtop beds, free minibar, in-room safe, desk

Suite Premium with Pool View

  • 721 sq ft
  • Sleeps 2

View all photos for Quadruple Suite Master with Garden View

Pillowtop beds, free minibar, in-room safe, desk

Quadruple Suite Master with Garden View

  • 850 sq ft
  • Sleeps 4

View all photos for Suite Superior with Panoramic View

Pillowtop beds, free minibar, in-room safe, desk

Suite Superior with Panoramic View

  • 1076 sq ft
  • Sleeps 2

View all photos for Suite Premium with Garden View

Pillowtop beds, free minibar, in-room safe, desk

Suite Premium with Garden View

  • 624 sq ft
  • Sleeps 2

View all photos for Quadruple Suite Master with Pool View

Pillowtop beds, free minibar, in-room safe, desk

Quadruple Suite Master with Pool View

  • 990 sq ft
  • Sleeps 4

View all photos for Suite Superior with Ocean View

Pillowtop beds, free minibar, in-room safe, desk

Suite Superior with Ocean View

  • 624 sq ft
  • Sleeps 2

View all photos for Quadruple Suite Premium with Garden View

Pillowtop beds, free minibar, in-room safe, desk

Quadruple Suite Premium with Garden View

  • 850 sq ft
  • Sleeps 4

View all photos for Quadruple Suite Premium with Pool View

Pillowtop beds, free minibar, in-room safe, desk

Quadruple Suite Premium with Pool View

  • 1076 sq ft
  • Sleeps 4

View all photos for Suite Luxury with Panoramic View

Pillowtop beds, free minibar, in-room safe, desk

Suite Luxury with Panoramic View

  • 1022 sq ft
  • Sleeps 2

View all photos for Suite Luxury with Ocean View

Pillowtop beds, free minibar, in-room safe, desk

Suite Luxury with Ocean View

  • 645 sq ft
  • Sleeps 2

About the neighborhood

Costa Mujeres

Majestic Elegance Costa Mujeres – All Inclusive is located within a few miles (5 km) of Playa Mujeres Golf Club and Mujeres Beach. This 570-room, 4.5-star property has 12 outdoor pools along with a full-service spa and 7 restaurants.

What's nearby

  • Playa Mujeres Golf Club - 3 min drive - 2.7 miles
  • Mujeres Beach - 6 min drive - 3.5 miles
  • Punta Sam Ferry Terminal - 7 min drive - 5.5 miles
  • Punta Sam Beach - 7 min drive - 5.5 miles
  • El Meco Archaeological Site - 9 min drive - 7.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 38 min drive

Restaurants

  • ‪So Cal Gourmet Food Emporium - ‬7 min walk
  • ‪Grand Caribe - ‬4 min walk
  • ‪Kulinarium Riu Latino - ‬17 min walk
  • ‪The Shores Restaurant - ‬7 min walk
  • ‪Velvet - ‬17 min walk

About this property

Majestic Elegance Costa Mujeres – All Inclusive

Luxury property on the beach, with 12 outdoor pools
Guests of Majestic Elegance Costa Mujeres – All Inclusive have access to a full-service spa, 12 outdoor pools, and a children's pool. A stay here includes free parking. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this all-inclusive property include a gym, 2 hot tubs, and a sauna.
Smart TVs come with cable channels, and free WiFi keeps guests connected. Pillowtop beds grant a restful night's sleep, and bathrooms offer jetted tubs, rainfall showers, hair dryers, and free toiletries. Free minibar items, balconies, and coffee makers are other standard amenities. Change of towels is available on request.
12 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a health club and a sauna.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Blossom has 3 treatment rooms and outdoor treatment areas. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.

Similar properties

Exterior
Finest Playa Mujeres by The Excellence Collection - All Inclusive
  • On private beach
  • Pool
  • Hot tub
  • All inclusive
9.0 out of 10, Wonderful, 1,569 reviews
$528 nightly
The price is $634
Mar 5 - Mar 6
Total with taxes and fees
Finest Playa Mujeres by The Excellence Collection - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 6 swim-up bars
  • 7 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bistro
  • Don Jaume
  • Flavors
  • Kabuki
  • Mar House

Things to do

  • 12 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Hot tub
  • Kayaking
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Yoga classes

Family friendly

  • 12 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference center (8,123 square feet of space)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • 6 buildings
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-11:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Majestic Elegance Playa All Inclusive All-inclusive property
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Playa All Inclusive
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Costa Mujeres – All Inclusive Costa Mujeres
Majestic Elegance Playa Mujeres - All Inclusive Costa Mujeres
Majestic Elegance Inclusive

Frequently asked questions

Are there all-inclusive rate plans at Majestic Elegance Costa Mujeres – All Inclusive?

Majestic Elegance Costa Mujeres – All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities.

Is free cancellation available at Majestic Elegance Costa Mujeres – All Inclusive?

Majestic Elegance Costa Mujeres – All Inclusive offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What can I see around Majestic Elegance Costa Mujeres – All Inclusive?

This property is located in Costa Mujeres, close to North Beach, Isla Mujeres Ferry Terminal, and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll also find Playa Mujeres Golf Club and Mujeres Beach within a short drive.

Is there parking available at Majestic Elegance Costa Mujeres – All Inclusive?

Yes, self parking is offered for free at the all-inclusive property.

Is there a spa at Majestic Elegance Costa Mujeres – All Inclusive?

Blossom is the property's spa and services include hot springs, aromatherapy, massages, and body treatments.

Does Majestic Elegance Costa Mujeres – All Inclusive include a casino on the premises?

No, Majestic Elegance Costa Mujeres – All Inclusive doesn't have a casino.

Will I find an indoor pool at Majestic Elegance Costa Mujeres – All Inclusive?

No, this property doesn't have an indoor pool; however, there are 12 outdoor pools and 2 hot tubs. Guests have pool access between 8:00 AM and 6:00 PM.

What will couples enjoy most about a stay at Majestic Elegance Costa Mujeres – All Inclusive?

This beachfront all-inclusive property offers many amenities for couples, including Champagne service as well as a beach bar and 12 outdoor pools.

Does Majestic Elegance Costa Mujeres – All Inclusive have a hot tub?

Yes, guests can enjoy 2 spa tubs at this all-inclusive property.

Does Majestic Elegance Costa Mujeres – All Inclusive have a restaurant that serves breakfast?

Yes, Majestic Elegance Costa Mujeres – All Inclusive has 7 restaurants, and serves free full breakfasts each morning.

Will Majestic Elegance Costa Mujeres – All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Majestic Elegance Costa Mujeres – All Inclusive.

Are there connecting rooms at Majestic Elegance Costa Mujeres – All Inclusive?

Yes, this all-inclusive property has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Majestic Elegance Costa Mujeres – All Inclusive?

The closest major airport to Majestic Elegance Costa Mujeres – All Inclusive is Cancun Intl. Airport (CUN), which is 20.6 mi away (38 minutes by car).

Are there rooms with balconies that I can book at Majestic Elegance Costa Mujeres – All Inclusive?

Yes, every guestroom at Majestic Elegance Costa Mujeres – All Inclusive comes with a balcony with some featuring ocean or garden views.

Does Majestic Elegance Costa Mujeres – All Inclusive have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Majestic Elegance Costa Mujeres – All Inclusive.

Majestic Elegance Costa Mujeres – All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2561 out of 3518 reviews
Rating 8 - Good. 505 out of 3518 reviews
Rating 6 - Okay. 264 out of 3518 reviews
Rating 4 - Poor. 94 out of 3518 reviews
Rating 2 - Terrible. 94 out of 3518 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Iurii

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
All was exciting! Room was clean, bed was very comfortable. Staff is extremely polite and professional! All restaurants provide delicious food. Beach is equipped with sheds and gazebos, and they clean it every morning from sea veggies. Walking along the shore, I find Majestic's Beach the best among neighboring resorts.
View from my room.
Scenic Sunrise.
Stayed 12 nights in Jan 2026

10/10 Excellent

Deniss

Fu
Stayed 6 nights in Dec 2025

10/10 Excellent

Jennifer

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
We celebrated our anniversary and had a wonderful stay at Majestic Elegance Costa Mujeres! The restaurants were excellent with a wide variety of food options. The staff truly made our trip special. Silvia and Ricardo did a great job running fun and engaging pool activities, and Irving was amazing at helping us book activities both on and off the resort, including jet skis and a boat tour. Walter made check-in easy and welcoming, and Christian gave us a great welcome tour when we arrived. The room came with butler services and our butler, Adriana, was the BEST! She provided outstanding service and was very attentive and accommodating! Overall, an excellent experience with exceptional service.
Stayed 5 nights in Jan 2026

10/10 Excellent

Rebecca L, Saint Louis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our butler Enrique was amazing and made sure we had everything we desired the entire trip! Beautiful resort with beautiful landscaping. The food was delicious, always fresh and always hot! We loved the entertainment staff too! We will be back again!
Stayed 7 nights in Nov 2025

10/10 Excellent

Sergio Joseph

Stayed 4 nights in Oct 2025

10/10 Excellent

Haleigh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful! So many bar and restaurant options. We were able to add the honeymoon package once we arrived and got to have a breakfast in our room one morning and a romantic dinner on the beach! All of the staff is incredibly nice, friendly, and fun! Our butler was Ruby, and she was amazing! We were able to message her with anything we needed and she made sure we had everything! Highly recommended!
Stayed 5 nights in Nov 2025

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Friendly, helpful staff anywhere you go. Rubi our butler was kind and helpful with anything we needed and always let us know what was going on for the day. The room was clean with excellent service from Conchi. The common areas were also clean with staff always making sure you were taken care of with whatever beverages or food desired. Beach was also relatively clean for it being seaweed season. Would recommend Majestic to family and friends.
Stayed 5 nights in Nov 2025

10/10 Excellent

Lexus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

8/10 Good

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great. However restaurant cooking is salty in general, technique could be improved. Too much plastic used. The entire resort is quite well kept but could use a face life. Staff is friendly. Our butler Tete, Jimmy the waiter at Mar House and our chambermaid Isabel were outstanding.
Stayed 6 nights in Nov 2025

10/10 Excellent

Fei Anne

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really beautiful place with great food and fantastic staff. Everyone was really accommodating and extremely friendly. There are also great nightly activities and shows to enjoy.
Stayed 6 nights in Oct 2025

10/10 Excellent

Arvin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing room picked out for us, very friendly and and overall great staff, great food... can't say enough good things about this resort!
Stayed 7 nights in Oct 2025

8/10 Good

Ziyi

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Only few restaurants open for breakfast and lunch. Pools are small. Otherwise it’s amazing.
Stayed 4 nights in Oct 2025

8/10 Good

Ehsan, Houston

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staffing was awesome.
Stayed 6 nights in Oct 2025

10/10 Excellent

Fatima Abgail

Liked: Cleanliness, property conditions & facilities
The best resort
Stayed 4 nights in Oct 2025

10/10 Excellent

Kirsten

Stayed 7 nights in Oct 2025

6/10 Okay

Justin, Fombell

Traveled with partner
Liked: Cleanliness
Was not a 4.5 star hotel. Very nice but not up to the same standard as other higher end luxury AI resorts. However, I would go again if the price was right. Definitely could have been a little better.
Stayed 4 nights in Oct 2025

10/10 Excellent

David Gordon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We are seasoned travellers and typically stay in luxury 5 star resorts such as Secrets and The Excellence. This resort rivals the best 5 star resorts that we have stayed at and in some respects excels. The resort's greatest strength is in their employees. They are all fluent in english and can easily carry on a conversation with you. We thoroughly enjoyed this resort and can recommend it without hesitation.
Stayed 7 nights in Oct 2025

10/10 Excellent

Daishia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The clean room and the friendly, helpful staff really stood out to me.
Stayed 5 nights in Oct 2025

10/10 Excellent

Melissa Elizabeth, Airdrie

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Great food. Ian at the Piano Bar and Eric at the Lobby bar were absolutely amazing! We WILL be back!!!
Stayed 5 nights in Oct 2025

10/10 Excellent

Lakenya

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort, I’ll be back😀
Stayed 5 nights in Oct 2025

10/10 Excellent

Ingrid

Traveled with family
Liked: Cleanliness, property conditions & facilities
Room was spacious, clean and very well stocked Loved the balcony seat and jacuzzi!
Stayed 4 nights in Oct 2025

10/10 Excellent

Ajay

Stayed 4 nights in Oct 2025

10/10 Excellent

Terry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the healthy options at the buffet for breakfast and lunch. The restaurants were all excellent. The staff is very friendly everywhere. A special shoutout to our butler Enrique for being such a great help and always quick to respond and make our stay the best possible.
Stayed 8 nights in Oct 2025

10/10 Excellent

Korab

Liked: Cleanliness, amenities, property conditions & facilities
Amazing vacation. Great entertainment, great drinks and food.
Stayed 5 nights in Oct 2025

10/10 Excellent

Francisco

Liked: Cleanliness
It’s the second time we stay here and it’s always a great experience the staff is great Jose one of the bellman is very kind and attentive everyone on the staff is great
Stayed 4 nights in Oct 2025

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