View all photos for Junior Suite - Outdoor Jacuzzi
Junior Suite - Outdoor Jacuzzi
8.88.8 out of 10
Excellent
134 reviews
(134 reviews)
Garden view
624 sq ft
1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds
Free WiFi
View all photos for Elegance Club Jr Suite - Outdoor Jacuzzi
Elegance Club Jr Suite - Outdoor Jacuzzi
9.09.0 out of 10
Wonderful
90 reviews
(90 reviews)
Garden view
624 sq ft
1 bedroom
Sleeps 2
1 King Bed
Free WiFi
View all photos for Majestic Jr Suite Swim Up
Majestic Jr Suite Swim Up
9.09.0 out of 10
Wonderful
28 reviews
(28 reviews)
721 sq ft
1 bedroom
Sleeps 4
1 King Bed
Free WiFi
View all photos for One Bedroom Suite Outdoor Jacuzzi
One Bedroom Suite Outdoor Jacuzzi
9.29.2 out of 10
Wonderful
33 reviews
(33 reviews)
Garden view
850 sq ft
1 bedroom
Sleeps 4
1 King Bed, 1 Twin Murphy Bed and 1 Double Sofa Bed
Free WiFi
View all photos for Swim Up Suite Outdoor Jacuzzi
Swim Up Suite Outdoor Jacuzzi
8.08.0 out of 10
Very good
21 reviews
(21 reviews)
1001 sq ft
1 bedroom
Sleeps 4
1 King Bed, 1 Twin Murphy Bed and 1 Double Sofa Bed
Free WiFi
View all photos for Sky View Suite Rooftop With Outdoor Jacuzzi
Sky View Suite Rooftop With Outdoor Jacuzzi
8.68.6 out of 10
Excellent
65 reviews
(65 reviews)
1025 sq ft
1 bedroom
Sleeps 2
1 King Bed
Free WiFi
View all photos for Jr. Suite Ocean Front Outdoor Jacuzzi
Jr. Suite Ocean Front Outdoor Jacuzzi
9.89.8 out of 10
Exceptional
6 reviews
(6 reviews)
Ocean view
678 sq ft
1 bedroom
Sleeps 2
1 King Bed
Free WiFi
View all photos for Elegance Club Majestic Jr Suite Swim Up
Elegance Club Majestic Jr Suite Swim Up
8.88.8 out of 10
Excellent
25 reviews
(25 reviews)
725 sq ft
1 bedroom
Sleeps 2
1 King Bed
Free WiFi
View all photos for Elegance Club One Bedroom Suite Outdoor Jacuzzi
Elegance Club One Bedroom Suite Outdoor Jacuzzi
8.88.8 out of 10
Excellent
24 reviews
(24 reviews)
Garden view
850 sq ft
1 bedroom
Sleeps 4
1 King Bed
Free WiFi
View all photos for Elegance Club Swim Up Suite Outdoor Jacuzzi
Elegance Club Swim Up Suite Outdoor Jacuzzi
8.48.4 out of 10
Very good
23 reviews
(23 reviews)
1001 sq ft
1 bedroom
Sleeps 4
1 King Bed
Free WiFi
View all photos for Elegance Club Plunge Pool Suite
Elegance Club Plunge Pool Suite
9.29.2 out of 10
Wonderful
48 reviews
(48 reviews)
Garden view
1025 sq ft
1 bedroom
Sleeps 2
1 King Bed
Free WiFi
View all photos for Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi
Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi
9.69.6 out of 10
Exceptional
5 reviews
(5 reviews)
Ocean view
624 sq ft
1 bedroom
Sleeps 2
1 King Bed
Free WiFi
View all photos for Elegance Club Plunge Pool Suite Ocean Front (Adults Only)
Elegance Club Plunge Pool Suite Ocean Front (Adults Only)
9.29.2 out of 10
Wonderful
14 reviews
(14 reviews)
Sea view
1025 sq ft
1 bedroom
Sleeps 2
1 King Bed
Free WiFi
About the neighborhood
Costa Mujeres
Located in Costa Mujeres Resort Strip, Majestic Elegance Costa Mujeres – All Inclusive is within a few miles (5 km) of sights such as Playa Mujeres Golf Club and Mujeres Beach. This 570-room, 4.5-star property has 12 outdoor pools along with a full-service spa and 7 restaurants.
Getting around
Cancun Intl. Airport (CUN) - 38 min drive
Restaurants
So Cal Gourmet Food Emporium - 7 min walk
Grand Caribe - 4 min walk
Kulinarium Riu Latino - 17 min walk
The Shores Restaurant - 7 min walk
Restaurante Grill - 4 min walk
About this property
Majestic Elegance Costa Mujeres – All Inclusive
Guests of Majestic Elegance Costa Mujeres – All Inclusive have access to a full-service spa, 12 outdoor pools, and a children's pool. A stay here includes free parking. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this all-inclusive property include a gym, 2 hot tubs, and a sauna.
Smart TVs come with cable channels, and free WiFi keeps guests connected. Pillowtop beds grant a restful night's sleep, and bathrooms offer jetted tubs, rainfall showers, hair dryers, and free toiletries. Free minibar items, balconies, and coffee makers are other standard amenities. Change of towels is available on request.
12 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a health club and a sauna.
Guests under 16 years old are not allowed in the fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
Blossom has 3 treatment rooms and outdoor treatment areas. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.
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Free full breakfast available daily 7:00 AM to 10:00 AM
6 swim-up bars
7 restaurants
A bar/lounge
A beach bar
A poolside bar
Snack bar/deli
Restaurants on site
Bistro
Don Jaume
Flavors
Kabuki
Mar House
Things to do
12 outdoor pools
Billiards/pool table
Children's pool
Evening entertainment
Fitness classes
Free children's club
Full-service spa
Games
Health club
Hot tub
Kayaking
Playground
Sauna
Shopping
Snorkeling
Yoga classes
Family friendly
12 outdoor pools
Children's games
Children's pool
Children's toys
Free children's club
Playground
Snack bar/deli
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Safe at front desk
Guest services
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services
Business services
3 meeting rooms
Conference center (8,123 square feet of space)
Outdoors
Beach loungers
Beach umbrellas
Garden
On the beach
Pool loungers
Pool umbrellas
Terrace
Full-service spa
3 treatment rooms
Aromatherapy
Body scrubs
Facials
Hot tub
Hot/mineral springs
Hydrotherapy
Manicures/pedicures
Massage
Outdoor treatment areas
Sauna
Spa open daily
Steam room
Turkish bath
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
More
5 floors
6 buildings
Ballroom
Banquet hall
Built in 2019
Reception hall
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Pillowtop mattress
Bathroom
Bathrobes
Free toiletries
Hair dryer
Jetted bathtub
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Towels provided
Entertainment
Smart TV with cable channels
Food and drink
Champagne service
Coffee/tea maker
Free bottled water
Free stocked minibar
Limited room service
More
Air conditioning
Desk
Iron/ironing board
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
This property doesn't allow pets or service animals
Property payment types
Important information
Fees
The charges below are included in your overall room price:
New Year's Eve gala dinner fee
Christmas Eve gala dinner fee
These are all of the charges provided to us by the property.
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Check-in: 3:00 PM—-11:30 PM
Check-out: noon
Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
The minimum check-in age for Spring Break is 18 years old.
This property accepts credit cards and cash.
Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
Additional information about polices, regulations, and more:
Pool access available from 8:00 AM to 6:00 PM.
Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
Registered guests are the only ones allowed in guestrooms.
Property is also known as
Majestic Elegance Playa All Inclusive All-inclusive property
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Playa All Inclusive
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Costa Mujeres – All Inclusive Costa Mujeres
Majestic Elegance Playa Mujeres - All Inclusive Costa Mujeres
Majestic Elegance Inclusive
Frequently asked questions
Are there all-inclusive rate plans at Majestic Elegance Costa Mujeres – All Inclusive?
Majestic Elegance Costa Mujeres – All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities.
Is free cancellation available at Majestic Elegance Costa Mujeres – All Inclusive?
Majestic Elegance Costa Mujeres – All Inclusive offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.
What can I see around Majestic Elegance Costa Mujeres – All Inclusive?
This property is situated in Costa Mujeres Resort Strip, close to North Beach, Isla Mujeres Ferry Terminal, and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll also find Playa Mujeres Golf Club and Mujeres Beach within a short drive.
Will I be able to park at Majestic Elegance Costa Mujeres – All Inclusive?
Yes, self parking is offered for free at the property.
Is there a spa at Majestic Elegance Costa Mujeres – All Inclusive?
Blossom is the property's spa and services include hot springs, aromatherapy, body treatments, and massages.
Does Majestic Elegance Costa Mujeres – All Inclusive have luxury amenities?
Yes, guests can indulge in luxuries such as 12 outdoor pools, a beachfront restaurant, and champagne service at this property.
Does Majestic Elegance Costa Mujeres – All Inclusive include a casino on the premises?
No, Majestic Elegance Costa Mujeres – All Inclusive doesn't have a casino.
Will I find an indoor pool at Majestic Elegance Costa Mujeres – All Inclusive?
No, this property doesn't have an indoor pool; however, there are 12 outdoor pools and 2 hot tubs. Guests have pool access between 8:00 AM and 6:00 PM.
Is Majestic Elegance Costa Mujeres – All Inclusive good for couples?
This beachfront property offers many amenities for couples, including champagne service as well as a beach bar and a beachfront restaurant.
Are there hot tubs at Majestic Elegance Costa Mujeres – All Inclusive?
No, but all guestrooms at this property have jetted bathtubs.
Does Majestic Elegance Costa Mujeres – All Inclusive have a restaurant that serves breakfast?
Yes, Majestic Elegance Costa Mujeres – All Inclusive has 7 restaurants, and serves free full breakfasts each morning.
Will Majestic Elegance Costa Mujeres – All Inclusive allow pets to stay free of charge?
No, pets and service animals aren't allowed at Majestic Elegance Costa Mujeres – All Inclusive.
Are there connecting rooms at Majestic Elegance Costa Mujeres – All Inclusive?
Yes, you can book connecting rooms at this property for your group or family vacation.
Where is the closest airport to Majestic Elegance Costa Mujeres – All Inclusive?
The closest major airport to Majestic Elegance Costa Mujeres – All Inclusive is Cancun Intl. Airport (CUN), which is 20.6 mi away (38 minutes by car).
Can I book a room with a balcony at Majestic Elegance Costa Mujeres – All Inclusive?
Yes, every guestroom at Majestic Elegance Costa Mujeres – All Inclusive comes with a balcony and some offer ocean and garden views.
Does Majestic Elegance Costa Mujeres – All Inclusive have a wedding venue?
If you plan to exchange vows during your trip, consider the wedding services available at Majestic Elegance Costa Mujeres – All Inclusive.
Majestic Elegance Costa Mujeres – All Inclusive Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This resort is beautiful, the rooms, the pools, the architecture stunning. Service staff are all very friendly and accommodating. There were entertainment options throughout the day and night so we were never bored. You can also book excursions at their office near the lobby. Very convenient. Overall we really enjoyed our stay and would return.
Some little things I noticed that can be improved on.
There seemed to be a shortage of towels. The maid would clean and replace some towels but then hand towels she wouldn’t replace. Just inconsistency there.
The food was super salty at Asadito. We definitely mentioned it to the staff but it seems like someone was heavy handed with the salt. Never ate there again.
At the Mar House buffet, the labels for the food are jumbled up and not always clear so you don’t know what you’re eating sometimes or have to ask the staff. My boyfriend has a shellfish allergy so that was concerning.
Allison Alexis
Stayed 5 nights in Feb 2026
8/10 Good
Chad
Feb 20, 2026
Chad
Stayed 5 nights in Feb 2026
10/10 Excellent
Kimberly
Feb 20, 2026
Beautiful beach and well kept grounds. Housekeepers were fr
Amazing stay, the staff were incredible and friendly. The room was very clean and up to date, we had the hot tub room and our butler Melissa set it up nightly for us. Melissa made our trip 5x times better, anything we could ever ask for she had ready for us. The pool area was never crowded and we never had trouble finding a shaded seat at the beach. This was our first time at majestic elegance and we will definitely be coming back.
Beautiful place. Amazing food. Great service. Lots of fun things to do and everything was wonderful. Only reason I didn’t get five stars is we never had hot water. I didn’t say anything till the last day so kind of my fault. I just kept rinsing off in almost warm water and calling it a day.
Krystal was amazing to us during our stay. She promptly took care of us by accommodating for a change of room, she checked in on us daily to ensure we have everything we needed for our 6 month baby, and she was curious and kind. One of the best customer service experiences we’ve had during any of our travels. Thank you Krystal!
The person at the reception who handle the check in lied that there were no ocean view rooms on this resort. She didnt say there were none available, she said they had no rooms with ocean views at all. I saw the next day they had plenty of them. Didnt like that at all. I already paid to have the best room in the resort. Wasnt asking for a discount. Was just asking if any were still available.
Masaud
Stayed 7 nights in Feb 2026
8/10 Good
Farzana
Traveled with family and small children, Traveled with partner
Excellent service! Staff are very attentive and friendly - Genuinely doing their best to make guests feel welcome and comfortable. Food at the buffet was pretty good, but not outstanding. Lots of healthy options! Restaurant food was slightly better depending on what you order. The property is beautiful! Love the lobby bars. There are no hot tubs on site, so can’t relax with friends which was a shame. But bedroom jacuzzi sort of makes up for it. The pool water temperature was a bit too cold for me, especially when the sun isn’t out (visited Feb 2026). Beach is absolutely breathtaking!! loved every second of it. Loved the long stretch of beach for long walks and to watch the sunrise. Plenty of lounge chairs and spots for shade. The adults only section coupled with family friendly resort makes it a perfect resort for group bookings. Would love to come back!
Standout staff:
⭐️ Amado - our butler ⭐️⭐️⭐️
⭐️ Joy - allergy concierge ⭐️⭐️⭐️
⭐️ Alvaro - allergy concierge ⭐️⭐️⭐️
⭐️ Sebastian - allergy concierge
⭐️ Victor - swim up bartender
⭐️ Nidia - our maid
⭐️ Milithza - manager at the Italian restaurant (she remembered me everyday and my allergies when we checked in. It was appreciated ❤️)
⭐️ Felipe - our main waiter at the Italian restaurant (he was great!!)
⭐️ Yashet - waiter at the Italian restaurant
⭐️ Alejandra - hostess at the Italian restaurant
⭐️ Linda - chef at the Italian restaurant (such amazing food 😋)
⭐️ Alfredo - waiter at the Mexican restaurant
⭐️ Bogart - waiter at the Teppanyaki restaurant who sang to us and played ukulele 🎶
⭐️ Ricardo - our chef at the Teppanyaki restaurant
Overall, we had a wonderful vacation and we can’t thank the staff enough for that 🙏 We will return because of them. We love the memories we made and the time we had at Majestic Elegance 🇲🇽 I would highly recommend this resort to others, especially the celiac and allergy community. They do it best here!
**Celiacs dream resort for safe food and overall food allergy awareness and safety! Delicious food everywhere too! Majestic Elegance does it right when prioritizing food safety needs and educating and employing staff who were absolute experts in their fields(the allergy concierge staff were amazing). Thank you Majestic Elegance for being so inclusive and making stress free food travel a possibility for those with dietary restrictions.