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Majestic Elegance Costa Mujeres – All Inclusive

4.5 star property
Luxury property on the beach, with 12 outdoor pools
VIP Access

Choose dates to view prices

Photo gallery for Majestic Elegance Costa Mujeres – All Inclusive

Outdoor treatment areas, sauna, hot tub, steam room, hot springs
Property video
Elegance Club Plunge Pool Suite Ocean Front (Adults Only) | In-room dining
7 restaurants, breakfast, lunch, dinner served; seafood
Elegance Club One Bedroom Suite Outdoor Jacuzzi | In-room dining

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included

Explore the area

View in a map
Carretera Libre 85 - Punta Sam, Isla Blanca 85 SM6, Manzana 2 - Lote 4, Costa Mujeres, QROO, 77400
  • Place, Playa Mujeres Golf Club
    ‪3 min drive‬
  • Place, Mujeres Beach
    ‪6 min drive‬
  • Place, Punta Sam Beach
    ‪7 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪44 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Junior Suite - Outdoor Jacuzzi

Pillowtop beds, free minibar, in-room safe, desk

Junior Suite - Outdoor Jacuzzi

8.8 out of 10
Excellent
(129 reviews)
  • 624 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Garden view

View all photos for Elegance Club Jr Suite - Outdoor Jacuzzi

Pillowtop beds, free minibar, in-room safe, desk

Elegance Club Jr Suite - Outdoor Jacuzzi

9.0 out of 10
Wonderful
(87 reviews)
  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Garden view

View all photos for Majestic Jr Suite Swim Up

Balcony view

Majestic Jr Suite Swim Up

9.0 out of 10
Wonderful
(27 reviews)
  • 721 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Suite Outdoor Jacuzzi

Pillowtop beds, free minibar, in-room safe, desk

One Bedroom Suite Outdoor Jacuzzi

9.2 out of 10
Wonderful
(33 reviews)
  • 850 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Twin Murphy Bed and 1 Double Sofa Bed
  • Garden view

View all photos for Swim Up Suite Outdoor Jacuzzi

Water view

Swim Up Suite Outdoor Jacuzzi

8.0 out of 10
Very good
(21 reviews)
  • 1001 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Twin Murphy Bed and 1 Double Sofa Bed

View all photos for Sky View Suite Rooftop With Outdoor Jacuzzi

Sky View Suite Rooftop With Outdoor Jacuzzi | Pillowtop beds, free minibar, in-room safe, desk

Sky View Suite Rooftop With Outdoor Jacuzzi

8.8 out of 10
Excellent
(64 reviews)
  • 1025 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Jr. Suite Ocean Front Outdoor Jacuzzi

Pillowtop beds, free minibar, in-room safe, desk

Jr. Suite Ocean Front Outdoor Jacuzzi

9.8 out of 10
Exceptional
(6 reviews)
  • 678 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Ocean view

View all photos for Elegance Club Majestic Jr Suite Swim Up

Balcony view

Elegance Club Majestic Jr Suite Swim Up

8.8 out of 10
Excellent
(25 reviews)
  • 725 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Elegance Club One Bedroom Suite Outdoor Jacuzzi

Balcony view

Elegance Club One Bedroom Suite Outdoor Jacuzzi

8.6 out of 10
Excellent
(22 reviews)
  • 850 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Garden view

View all photos for Elegance Club Swim Up Suite Outdoor Jacuzzi

Pillowtop beds, free minibar, in-room safe, desk

Elegance Club Swim Up Suite Outdoor Jacuzzi

8.6 out of 10
Excellent
(22 reviews)
  • 1001 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Elegance Club Plunge Pool Suite

Pillowtop beds, free minibar, in-room safe, desk

Elegance Club Plunge Pool Suite

9.2 out of 10
Wonderful
(44 reviews)
  • 1025 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Garden view

View all photos for Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi

Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi | Balcony view

Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi

9.6 out of 10
Exceptional
(5 reviews)
  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Ocean view

View all photos for Suite Premium with Ocean View

Pillowtop beds, free minibar, in-room safe, desk

Suite Premium with Ocean View

  • 1022 sq ft
  • Sleeps 2

View all photos for Elegance Club Plunge Pool Suite Ocean Front (Adults Only)

Elegance Club Plunge Pool Suite Ocean Front (Adults Only) | Pillowtop beds, free minibar, in-room safe, desk

Elegance Club Plunge Pool Suite Ocean Front (Adults Only)

9.2 out of 10
Wonderful
(14 reviews)
  • 1025 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Sea view

View all photos for Suite Junior with Garden View

Pillowtop beds, free minibar, in-room safe, desk

Suite Junior with Garden View

  • 624 sq ft
  • Sleeps 4

View all photos for Suite Junior with Pool View

Pillowtop beds, free minibar, in-room safe, desk

Suite Junior with Pool View

  • 721 sq ft
  • Sleeps 4

View all photos for Suite Premium with Pool View

Pillowtop beds, free minibar, in-room safe, desk

Suite Premium with Pool View

  • 721 sq ft
  • Sleeps 2

View all photos for Quadruple Suite Master with Garden View

Pillowtop beds, free minibar, in-room safe, desk

Quadruple Suite Master with Garden View

  • 850 sq ft
  • Sleeps 4

View all photos for Suite Superior with Panoramic View

Pillowtop beds, free minibar, in-room safe, desk

Suite Superior with Panoramic View

  • 1076 sq ft
  • Sleeps 2

View all photos for Suite Premium with Garden View

Pillowtop beds, free minibar, in-room safe, desk

Suite Premium with Garden View

  • 624 sq ft
  • Sleeps 2

View all photos for Quadruple Suite Master with Pool View

Pillowtop beds, free minibar, in-room safe, desk

Quadruple Suite Master with Pool View

  • 990 sq ft
  • Sleeps 4

View all photos for Suite Superior with Ocean View

Pillowtop beds, free minibar, in-room safe, desk

Suite Superior with Ocean View

  • 624 sq ft
  • Sleeps 2

View all photos for Quadruple Suite Premium with Garden View

Pillowtop beds, free minibar, in-room safe, desk

Quadruple Suite Premium with Garden View

  • 850 sq ft
  • Sleeps 4

View all photos for Quadruple Suite Premium with Pool View

Pillowtop beds, free minibar, in-room safe, desk

Quadruple Suite Premium with Pool View

  • 1076 sq ft
  • Sleeps 4

View all photos for Suite Luxury with Panoramic View

Pillowtop beds, free minibar, in-room safe, desk

Suite Luxury with Panoramic View

  • 1022 sq ft
  • Sleeps 2

View all photos for Suite Luxury with Ocean View

Pillowtop beds, free minibar, in-room safe, desk

Suite Luxury with Ocean View

  • 645 sq ft
  • Sleeps 2

About the neighborhood

Costa Mujeres

Majestic Elegance Costa Mujeres – All Inclusive is located within a few miles (5 km) of Playa Mujeres Golf Club and Mujeres Beach. This 570-room, 4.5-star property has 12 outdoor pools along with a full-service spa and 7 restaurants.

What's nearby

  • Playa Mujeres Golf Club - 3 min drive - 2.7 miles
  • Mujeres Beach - 6 min drive - 3.5 miles
  • Punta Sam Ferry Terminal - 7 min drive - 5.5 miles
  • Punta Sam Beach - 7 min drive - 5.5 miles
  • El Meco Archaeological Site - 9 min drive - 7.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 38 min drive

Restaurants

  • ‪So Cal Gourmet Food Emporium - ‬7 min walk
  • ‪Grand Caribe - ‬4 min walk
  • ‪Kulinarium Riu Latino - ‬17 min walk
  • ‪Velvet - ‬17 min walk
  • ‪The Shores Restaurant - ‬7 min walk

About this property

Majestic Elegance Costa Mujeres – All Inclusive

Luxury property on the beach, with 12 outdoor pools
Guests of Majestic Elegance Costa Mujeres – All Inclusive have access to a full-service spa, 12 outdoor pools, and a children's pool. A stay here includes free parking. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this all-inclusive property include a gym, 2 hot tubs, and a sauna.
Smart TVs come with cable channels, and free WiFi keeps guests connected. Pillowtop beds grant a restful night's sleep, and bathrooms offer jetted tubs, rainfall showers, hair dryers, and free toiletries. Free minibar items, balconies, and coffee makers are other standard amenities. Change of towels is available on request.
12 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a health club and a sauna.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Blossom has 3 treatment rooms and outdoor treatment areas. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.

Similar properties

Exterior
Finest Playa Mujeres by The Excellence Collection - All Inclusive
  • On private beach
  • Pool
  • Hot tub
  • All inclusive
9.0 out of 10, Wonderful, 1,544 reviews
$494 nightly
The price is $596
Jan 31 - Feb 1
Total with taxes and fees
Finest Playa Mujeres by The Excellence Collection - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 6 swim-up bars
  • 7 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bistro
  • Don Jaume
  • Flavors
  • Kabuki
  • Mar House

Things to do

  • 12 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Hot tub
  • Kayaking
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Yoga classes

Family friendly

  • 12 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference center (8,123 square feet of space)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • 6 buildings
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-11:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Majestic Elegance Playa All Inclusive All-inclusive property
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Playa All Inclusive
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Costa Mujeres – All Inclusive Costa Mujeres
Majestic Elegance Playa Mujeres - All Inclusive Costa Mujeres
Majestic Elegance Inclusive

Frequently asked questions

Are there all-inclusive rate plans at Majestic Elegance Costa Mujeres – All Inclusive?

Majestic Elegance Costa Mujeres – All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities.

Is free cancellation available at Majestic Elegance Costa Mujeres – All Inclusive?

Majestic Elegance Costa Mujeres – All Inclusive offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What can I see around Majestic Elegance Costa Mujeres – All Inclusive?

This property is located in Costa Mujeres, close to North Beach, Isla Mujeres Ferry Terminal, and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll also find Playa Mujeres Golf Club and Mujeres Beach within a short drive.

Is parking available on site at Majestic Elegance Costa Mujeres – All Inclusive?

Yes, self parking is offered for free at the all-inclusive property.

Is there a spa at Majestic Elegance Costa Mujeres – All Inclusive?

Blossom is the property's spa and services include hot springs, aromatherapy, body treatments, and mani/pedis.

Does Majestic Elegance Costa Mujeres – All Inclusive include a casino on the premises?

No, Majestic Elegance Costa Mujeres – All Inclusive doesn't have a casino.

Will I find an indoor pool at Majestic Elegance Costa Mujeres – All Inclusive?

No, this property doesn't have an indoor pool; however, there are 12 outdoor pools and 2 hot tubs. Guests have pool access between 8:00 AM and 6:00 PM.

Is Majestic Elegance Costa Mujeres – All Inclusive a good place to stay for couples?

This beachfront all-inclusive property offers many amenities for couples, including Champagne service as well as a beach bar and 12 outdoor pools.

Does Majestic Elegance Costa Mujeres – All Inclusive have a hot tub?

Yes, guests can enjoy 2 spa tubs at this all-inclusive property.

Does Majestic Elegance Costa Mujeres – All Inclusive have a restaurant that serves breakfast?

Yes, Majestic Elegance Costa Mujeres – All Inclusive has 7 restaurants, and serves free full breakfasts each morning.

Will Majestic Elegance Costa Mujeres – All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Majestic Elegance Costa Mujeres – All Inclusive.

Does Majestic Elegance Costa Mujeres – All Inclusive have connecting rooms?

Yes, this all-inclusive property has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Majestic Elegance Costa Mujeres – All Inclusive?

The closest major airport to Majestic Elegance Costa Mujeres – All Inclusive is Cancun Intl. Airport (CUN), which is 20.6 mi away (38 minutes by car).

Are there rooms with balconies that I can book at Majestic Elegance Costa Mujeres – All Inclusive?

Yes, every guestroom at Majestic Elegance Costa Mujeres – All Inclusive comes with a balcony with some featuring ocean or garden views.

Does Majestic Elegance Costa Mujeres – All Inclusive have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Majestic Elegance Costa Mujeres – All Inclusive.

Majestic Elegance Costa Mujeres – All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2552 out of 3499 reviews
Rating 8 - Good. 499 out of 3499 reviews
Rating 6 - Okay. 263 out of 3499 reviews
Rating 4 - Poor. 93 out of 3499 reviews
Rating 2 - Terrible. 92 out of 3499 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Deniss

Fu
Stayed 6 nights in Dec 2025

10/10 Excellent

Jennifer

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
We celebrated our anniversary and had a wonderful stay at Majestic Elegance Costa Mujeres! The restaurants were excellent with a wide variety of food options. The staff truly made our trip special. Silvia and Ricardo did a great job running fun and engaging pool activities, and Irving was amazing at helping us book activities both on and off the resort, including jet skis and a boat tour. Walter made check-in easy and welcoming, and Christian gave us a great welcome tour when we arrived. The room came with butler services and our butler, Adriana, was the BEST! She provided outstanding service and was very attentive and accommodating! Overall, an excellent experience with exceptional service.
Stayed 5 nights in Jan 2026

10/10 Excellent

Simone

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Our butler, Yuri Corona was exceptional. She went above and beyond everyday with a big smile. Please request her if visiting this resort. You won’t regret it! Also a quick shout out to Luis the bartender at the Club Pool, let’s just say he knows how to make the amazing delicious drinks and we really enjoyed our days together. Very clean resort. :)
Stayed 4 nights in Oct 2025

8/10 Good

Shenelda

Stayed 4 nights in Oct 2025

10/10 Excellent

David, HASLET

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and hotel in general. Very attentive personnel.
Stayed 3 nights in Oct 2025

10/10 Excellent

William Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great option for someone looking to have some quiet relaxation, as well as opportunities to let loose and have a great time. Misael is an amazing bartender! He makes such great drinks and is a joy to be around. Eduardo on the entertainment team keeps things fresh, exciting and engaging. The restaurants are amazing with absolutely delicious food, but if you need a snack in the evening don’t hesitate to go see Guadalupe at McJestic. He is making incredible food, you just need to make sure you ask him for the “special quesadilla”. It was an amazing trip and we will be coming back!
Stayed 6 nights in Oct 2025

10/10 Excellent

Oksana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great resort, amazing service, clean and new rooms. Beach area was great, but beach itself not the best
Stayed 9 nights in Oct 2025

10/10 Excellent

Natalie Natasha

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was very good - exceptional. Staff very welcoming and helpful. My butler Aaron was faultless and remembered, recognised and greeted me by name every time. Thank you!!
Rooftop club suite
Rooftop club suite bathroom
Stayed 5 nights in Oct 2025

10/10 Excellent

Sergio Phong

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
attentive staff. beautiful view
Stayed 5 nights in Oct 2025

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Several pool, several beaches, several bars. Great room although not the sturdiest of furniture . The staff is friendly and the restaurants are super yummy! The Club amenity is not super necessary unless you really want an Adults Only experience and private club room for with snacks and drinks . But again, we didn’t find it necessary . The swim up pool rooms seemed very nice & so did the sky view rooms with the rooftop pools wish we got that room. The shows were entertaining and so were all the activities throughout the day. Beach volleyball was one of our favorites wish they promoted it more so more guests would play
Stayed 7 nights in Oct 2025

6/10 Okay

Nathan

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff was not very personable, food was fair at best. Pools were kind of boring
Stayed 5 nights in Oct 2025

10/10 Excellent

Raul

Stayed 5 nights in Oct 2025

10/10 Excellent

Anh Thu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. They greet you with a big smile every where and anytime any of them see you. Entertainment was great. love the energy and people here
Stayed 3 nights in Oct 2025

10/10 Excellent

Andres Felipe Galvis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All details of my stay were amazing every single thing in this hôtel was beyond my expectations, I will absolutely go back
Stayed 4 nights in Oct 2025

10/10 Excellent

Brandt Alan

Stayed 5 nights in Oct 2025

8/10 Good

Ashley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious and clean. Pool and entertainment staff were incredible, Pao and Farid were top notch
Stayed 7 nights in Oct 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort!
Stayed 5 nights in Oct 2025

2/10 Terrible

Steve

Stayed 5 nights in Oct 2025

10/10 Excellent

Raquel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this resort were super friendly and so helpful. We had a great butler who made our birthday celebration one that we really enjoyed. The resort was clean and we enjoyed the evening activities. We had a swim out pool that was very convenient and the swim up bars were also easy to access. This was our first time in Cancun and we would definitely return.
Stayed 4 nights in Sep 2025

10/10 Excellent

Brandon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing experience at the resort! Everything was extremely clean, food and drinks were great, and the staff were amazing to interact with and provided an experience that we won’t forget! We look forward to many more trips to come!
Stayed 4 nights in Jul 2025

10/10 Excellent

Lisa

Liked: Cleanliness
Stayed 7 nights in Oct 2025

2/10 Terrible

Gabriela

Stayed 6 nights in Oct 2025

8/10 Good

Uladzislava

Stayed 7 nights in Oct 2025

10/10 Excellent

Mauricio, Leon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 4 nights in Oct 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You will never book at another hotel again. 100 percent book here. Entertainment every night the pools are amazing and food and drinks are top tier
Stayed 4 nights in Oct 2025

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