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Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive

5.0 star property
Adults-only beachfront property with 4 outdoor pools
VIP Access

Choose dates to view prices

Photo gallery for Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive

Body treatments, hydrotherapy, body wraps, body scrubs, facials
Property video
Aerial view
Body treatments, hydrotherapy, body wraps, body scrubs, facials
5 bars/lounges, 4 poolside bars, swim-up bar, beach bar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub

Explore the area

View in a map
Carr Punta Sam - Isla Blanca, Mz 2, Lt 10, Costa Mujeres, QROO, 77400
  • Place, Playa Mujeres Golf Club
    ‪7 min drive‬
  • Place, Mujeres Beach
    ‪10 min drive‬
  • Place, Punta Sam Ferry Terminal
    ‪12 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪48 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Preferred Club Master Suite Swim Out Ocean Front

Preferred Club Master Suite Swim Out Ocean Front | Beach/ocean view

Preferred Club Master Suite Swim Out Ocean Front

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1399 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean Front

Preferred Club Master Suite Ocean Front | Hypo-allergenic bedding, free minibar, in-room safe

Preferred Club Master Suite Ocean Front

  • Ocean view
  • 1227 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Corner Ocean Front

Preferred Club Master Suite Corner Ocean Front | Hypo-allergenic bedding, free minibar, in-room safe

Preferred Club Master Suite Corner Ocean Front

  • Ocean view
  • 1399 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Tropical View King

Resort view

Preferred Club Junior Suite Tropical View King

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Tropical View Double

Hypo-allergenic bedding, free minibar, in-room safe

Preferred Club Junior Suite Tropical View Double

  • Garden view
  • 581 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Swim Out Ocean Front

Hypo-allergenic bedding, free minibar, in-room safe

Preferred Club Junior Suite Swim Out Ocean Front

  • Garden view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swim Out King

Resort view

Preferred Club Junior Suite Swim Out King

10.0 out of 10
Exceptional
(2 reviews)
  • 684 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View King

Resort view

Preferred Club Junior Suite Ocean View King

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 581 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View Double

Hypo-allergenic bedding, free minibar, in-room safe

Preferred Club Junior Suite Ocean View Double

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 581 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean Front King

Hypo-allergenic bedding, free minibar, in-room safe

Preferred Club Junior Suite Ocean Front King

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Tropical View King

Resort view

Junior Suite Tropical View King

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Swim Out King

Resort view

Junior Suite Swim Out King

10.0 out of 10
Exceptional
(3 reviews)
  • 684 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View King

Beach/ocean view

Junior Suite Ocean View King

10.0 out of 10
Exceptional
(7 reviews)
  • Ocean view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View Double

Hypo-allergenic bedding, free minibar, in-room safe

Junior Suite Ocean View Double

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite King

Hypo-allergenic bedding, free minibar, in-room safe

Junior Suite King

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Double

Hypo-allergenic bedding, free minibar, in-room safe

Junior Suite Double

  • Garden view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Presidential Suite Ocean Front

Presidential Suite Ocean Front | Hypo-allergenic bedding, free minibar, in-room safe

Presidential Suite Ocean Front

  • Beach view
  • 1873 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite Swimout Ocean Front with terrace

Presidential Suite Swimout Ocean Front with terrace | Beach/ocean view

Presidential Suite Swimout Ocean Front with terrace

  • Beach view
  • 2885 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Costa Mujeres

Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive places you 3 mi (4.8 km) from Playa Mujeres Golf Club. This 505-room, 5-star property welcomes business and leisure travelers with 4 outdoor pools, a private beach, and 9 restaurants.

What's nearby

  • Playa Mujeres Golf Club - 7 min drive - 3.5 miles
  • Mujeres Beach - 10 min drive - 4.3 miles
  • Punta Sam Ferry Terminal - 12 min drive - 6.3 miles
  • Punta Sam Beach - 12 min drive - 6.3 miles
  • El Meco Archaeological Site - 14 min drive - 7.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪So Cal Gourmet Food Emporium - ‬10 min walk
  • ‪Grand Caribe - ‬15 min walk
  • ‪Kulinarium Riu Latino - ‬3 min drive
  • ‪The Shores Restaurant - ‬11 min walk
  • ‪Velvet - ‬3 min drive

About this property

Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive

Adults-only beachfront property with 4 outdoor pools
Guests of Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive have access to a private beach, 4 outdoor pools, and a gym. If you decide to drive, there's free valet parking. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this adults-only property include 3 hot tubs, a rooftop terrace, and free WiFi in public areas.
49-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Along with relaxing touches like rainfall showers and jetted tubs, bathrooms offer hair dryers and free toiletries. Other amenities include free minibar items, furnished balconies or patios, and iPod docks. Change of towels is available on request.
4 outdoor swimming pools and 3 hot tubs are on site. Other recreational amenities include a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

Similar properties

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  • Breakfast included
  • All inclusive
9.2 out of 10, Wonderful, 3,531 reviews
Majestic Elegance Costa Mujeres – All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered valet parking on site
  • Limited onsite valet parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 4 poolside bars
  • 5 bars/lounges
  • 9 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • Bordeaux
  • Coco Cafe
  • El Patio
  • Portofino
  • Sea Side

Things to do

  • 3 hot tubs
  • 4 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Canoeing
  • Fitness classes
  • Free beach club
  • Gym
  • Outdoor pickleball court
  • Paddleboard
  • Shopping
  • Snorkeling

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 9 meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Firepit
  • Garden
  • In a nature reserve
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Magnifying mirror
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator

More

  • 10 buildings
  • 5 floors
  • Built in 2023
  • Designated smoking areas
  • Lifeguards
  • Reception hall
  • Traditional architecture
  • Vegan dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Partially-open bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 1170 per pet, per night
  • Dogs only
  • 1 total (22 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: MXN 1170 per pet, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Secrets Playa Blanca Costa Mujeres Adults Only
Secrets Playa Blanca Costa Mujeres Adults Only All Inclusive

Frequently asked questions

Will I find all-inclusive rates at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive?

Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive is an all-inclusive resort and rates come with all meals. Activities include snorkeling, kayaking, and volleyball.

How much does it cost to stay at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive?

As of Feb 17, 2026, prices found for a 1-night stay for 2 adults at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive on Mar 16, 2026 start from $543.24, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive?

Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive provides free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

What can I see near Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive?

This property is located in Costa Mujeres, close to North Beach and Isla Mujeres Ferry Terminal. You'll also find Playa Mujeres Golf Club and Mujeres Beach within a short drive.

Is there parking available at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive?

Yes, uncovered valet parking is offered for free at the all-inclusive property.

Is there a spa at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive?

Spa services at the property include body wraps, hydrotherapy, mani/pedis, and massages.

Does Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive feature a casino at the property?

No, Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive doesn't have a casino.

Will I find an indoor pool at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 4 outdoor pools and 3 hot tubs. Guests have pool access between 8:00 AM and 8:00 PM.

Is Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive good for couples?

This adults-only all-inclusive property offers many amenities for couples such as a private beach and a beach bar with some guestrooms featuring private pools.

Does Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive have a hot tub?

Yes, guests can enjoy 3 spa tubs at this all-inclusive property.

Does Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive have a restaurant with a breakfast menu?

Yes, Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive has 9 restaurants, and serves free buffet breakfast each morning.

Will Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive for a fee of MXN 1170 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive?

No, this all-inclusive property doesn't feature connecting guestrooms.

Where is the closest airport to Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive?

The closest major airport to Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive is Cancun Intl. Airport (CUN), which is 21.4 mi away (49 minutes by car).

Are there rooms with balconies that I can book at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive?

Yes, every guestroom at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive comes with a furnished balcony with some featuring ocean or garden views.

Does Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive.

Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 392 out of 503 reviews
Rating 8 - Good. 50 out of 503 reviews
Rating 6 - Okay. 39 out of 503 reviews
Rating 4 - Poor. 11 out of 503 reviews
Rating 2 - Terrible. 11 out of 503 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Cindy L

Stayed 4 nights in Nov 2025

10/10 Excellent

Andrey V

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Oct 2025

10/10 Excellent

Emily

Liked: Cleanliness, property conditions & facilities
Our stay at Secrets Playa Blanca was absolutely incredible. From the moment we arrived, the staff made us feel genuinely welcomed and cared for. Every detail—from the spotless rooms to the beautifully maintained grounds—showed how much pride they take in their resort. The restaurants were exceptional, with plenty of options and no long waits or reservation hassles. Every meal felt like fine dining, and the service was consistently warm and attentive. The pools and beach area were peaceful and luxurious, perfect for relaxing or just soaking in the views. Our room was stunning—modern, comfortable, and spotless, with everything working perfectly. The jacuzzi, the ocean view, and the quiet atmosphere made it feel like a true escape. Secrets Playa Blanca exceeded every expectation. If you want real luxury, great food, and a place that actually values its guests, this is the resort to choose.
Stayed 2 nights in Nov 2025

10/10 Excellent

CHU SI

Liked: Cleanliness, amenities, property conditions & facilities
gooda
Stayed 6 nights in Oct 2025

10/10 Excellent

Troy, Waverley

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect! Probably the nicest resort I have stayed at. I never do resorts anymore but this one was amazing
Stayed 4 nights in Oct 2025

10/10 Excellent

Tim

Liked: Cleanliness, amenities, property conditions & facilities
One of the nicest stays I’ve ever had. Everything was stellar and will return.
Stayed 4 nights in Oct 2025

10/10 Excellent

Yaidel, miami

Stayed 3 nights in Oct 2025

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 1 night in Sep 2025

10/10 Excellent

Katherine

Stayed 7 nights in Oct 2025

10/10 Excellent

Judimar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 3 nights in Oct 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Junior suite with ocean view was gorgeous. Unbelievable view of the sunrise every morning. Property is beautiful and very walkable. Natural landscaping with plenty of birds and iguanas to look at. Recommend bug spray for mosquitoes at night during mosquito season. The staff is extremely attentive, friendly, and add a little bit extra that you might not expect. They love surprises! I have bizarre food allergies that wait staff always asked about before I could bring it up. They would tailor the recipe specifically for me if there may have been a problem. The chefs from each restaurant would speak with me personally about how they would be preparing my meals. I don’t see service like that anywhere else. Ever. We will remember this vacation for a long time. We plan on returning.
Stayed 6 nights in Oct 2025

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2025

10/10 Excellent

Aaron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bargain. Wonderful views.
Stayed 4 nights in Sep 2025

10/10 Excellent

Rafiq

Stayed 4 nights in Jul 2025

2/10 Terrible

McKayla Brianne

Stayed 2 nights in Sep 2025

10/10 Excellent

Waseem

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 4 nights in Sep 2025

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Regarding the room cleaning, it was very good, service was provided twice a day, and the entire staff was very friendly and respectful. The only thing I didn't like was that it was a bit far from the hotel zone and parks. But everything about the hotel was excellent, especially the beautiful beach!
Stayed 7 nights in Sep 2025

10/10 Excellent

Giovanny Alvarado

Liked: Property conditions & facilities
Stayed 4 nights in Sep 2025

4/10 Poor

evin

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We were put in a room that was noisy. Never able to sleep. Flooded several times from the shower. We addressed the front desk with people stomping at 2am every night and never addressed. I can provide videos and etc. Terrible experience.
Stayed 4 nights in Sep 2025

10/10 Excellent

Gennesis T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

MARIE CHRISTINE PUNZALAN DELA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property with super friendly staff
Stayed 5 nights in Sep 2025

8/10 Good

Karen E

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pathway to the buildings (9) was not clear, confusing, winding, multiple paths, signs not clear
Stayed 5 nights in Sep 2025

10/10 Excellent

Jerrica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this resort so much ! Only downfall with booking with Expedia is you don’t get any status with Secrets
Stayed 7 nights in Sep 2025

10/10 Excellent

JAMIE HEINRICH, Sumner

Stayed 5 nights in Sep 2025

10/10 Excellent

DINGHUA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived at the resort, we were greeted with a welcome glass of champagne and a fresh, fragrant towel, setting the tone for a fantastic stay. As Expedia VIP guests, we were escorted to the VIP check-in room, where the process was seamless and the staff was incredibly warm. They even accompanied us to our room, explaining all the features along the way. The room itself was spotless, and the housekeeping service was exceptional, with at least two cleanings per day. The hotel’s app was incredibly useful, providing daily activity updates and spa bookings. One of the most thoughtful touches was having a personal butler assigned to each room, who sent daily updates and responded to any requests promptly and warmly. The resort’s greenery was also impressive, adding to the relaxing ambiance. The dining options were excellent, with a dress code that made the experience feel special, and the staff in the restaurants were fantastic. Overall, this was truly the best hotel experience I’ve ever had!
Stayed 3 nights in Sep 2025