Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only

4.5 star property
Adults-only hotel with 4 outdoor pools and a full-service spa
VIP Access

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Photo gallery for Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only

4 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Lobby
Directors Suite One Bedroom | Premium bedding, in-room safe, desk, laptop workspace
Reception
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • All inclusive
  • Breakfast included
  • Room service

Explore the area

Map
Carretera a Punta Sam, SM006 MZA2 Lote 7, 08 Zona Coster Zona Continental, Costa Mujeres, QROO, 23028
  • Playa Mujeres Golf Club
    ‪8 min drive‬
  • Isla Mujeres Ferry Terminal
    ‪56 min drive‬
  • North Beach
    ‪57 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Book today, save on your next hotel stay

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Room options

STAR Class Junior Suite Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 581 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Directors Suite One Bedroom

  • 1227 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite

8.8 out of 10
Excellent
(38 reviews)
  • 581 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

STAR Class Junior Suite Swim Out

8.0 out of 10
Very good
(6 reviews)
  • 581 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

Junior Suite Swim Out

8.0 out of 10
Very good
(24 reviews)
  • 581 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

STAR Class Directors Suite One Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 1227 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

STAR Class Junior Suite

  • 581 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

About the neighborhood

Costa Mujeres

Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only places you 2.8 mi (4.5 km) from Playa Mujeres Golf Club. This 380-room, 4.5-star hotel has 4 outdoor pools along with a full-service spa and free breakfast.

What's nearby

  • Playa Mujeres Golf Club - 8 min drive - 3.0 miles
  • Mujeres Beach - 11 min drive - 3.9 miles
  • Ultramar Ferry Puerto Juárez - 19 min drive - 9.1 miles
  • Isla Mujeres Ferry Terminal - 56 min drive - 9.9 miles
  • North Beach - 57 min drive - 10.3 miles

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

  • ‪Isla Blanca - ‬5 min drive
  • ‪So Cal Gourmet Food Emporium - ‬1 min walk
  • ‪Flavors - ‬16 min walk
  • ‪Mar - ‬15 min walk
  • ‪Braza Grill - ‬1 min walk

About this property

Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only

Adults-only hotel with 4 outdoor pools and a full-service spa
Guests of Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only have access to a full-service spa, 4 outdoor pools, and a 24-hour gym. If you drive, put free valet parking to good use. Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this adults-only hotel include a sauna, free WiFi in public areas, and a conference center.
Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Beds are dressed in premium bedding and bathrooms offer rainfall showers and free toiletries. Furnished balconies or patios, iPod docks, and coffee makers are other standard amenities.
4 outdoor swimming pools are on site along with a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, PH Spa. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • East Sushi & Teppanyaki
  • Gusto Italian Trattoria
  • La Cocina Mexican Cuisine
  • So Cal Gourmet Emporium
  • Sunset Strip Steakhouse

Things to do

  • 24-hour health club
  • 4 outdoor pools
  • Full-service spa
  • Pilates classes
  • Sauna
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Front entrance ramp
  • No elevator
  • Portable bathtub seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • Built in 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Sanitation services: MXN 33.94 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 7:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Planet Hollywood Adult Scene Cancun All Inclusive
Planet Hollywood Adult Scene Resort Spa All Inclusive
Planet Hollywood Adult Scene Cancun Resort Spa All Inclusive

Frequently asked questions

Is free cancellation available at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

As of Jul 9, 2025, prices found for a 1-night stay for 2 adults at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only on Jul 28, 2025 start from $345.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

This hotel is located in Costa Mujeres, close to North Beach and Isla Mujeres Ferry Terminal. You'll also find Playa Mujeres Golf Club and Mujeres Beach within a short drive.

Is parking available on site at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

Yes, valet parking and self parking are offered for free at the hotel.

Is there a spa at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

PH Spa is the name of the hotel's full-service spa available for guests to enjoy.

Does Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only include a casino at the property?

No, Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only doesn't have a casino.

Is there an indoor pool at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

No, this hotel doesn't have an indoor pool; however, there are 4 outdoor pools. Guests have pool access between 7:00 AM and 7:00 PM.

What amenities will couples enjoy at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

This adults-only hotel offers plenty of amenities for couples including 4 outdoor pools, a swim-up bar, and a restaurant.

Are there hot tubs at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

No, but guests can enjoy a sauna at this hotel.

Does Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only feature a restaurant that includes a breakfast menu?

Yes, Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only serves free buffet breakfast at So Cal Gourmet Emporium each morning.

Does Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only allow pets to stay free of charge?

No, pets and service animals aren't allowed at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only.

Are there connecting rooms at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

The closest major airport to Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only is Cancun Intl. Airport (CUN), which is 21 mi away (41 minutes by car).

Are there rooms with balconies at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

Yes, every guestroom at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only comes with a furnished balcony with some featuring ocean or garden views.

Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 281 out of 590 reviews
Rating 8 - Good. 121 out of 590 reviews
Rating 6 - Okay. 74 out of 590 reviews
Rating 4 - Poor. 54 out of 590 reviews
Rating 2 - Terrible. 60 out of 590 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dennis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Satisfied
Stayed 3 nights in Apr 2025

2/10 Terrible

Jacob

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Garbage don’t waste your money
Stayed 4 nights in Apr 2025

8/10 Good

Philip James

Stayed 5 nights in Mar 2025

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was impeccable.
Stayed 8 nights in Mar 2025

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Apr 2025

10/10 Excellent

Kirby Lynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
T
Stayed 7 nights in Mar 2025

8/10 Good

Aliesha

Liked: Cleanliness, property conditions & facilities
I didnt like the fact i had to fine my own transportation. And my fan didnt work in my room. They came out 3x to fix it.
Stayed 3 nights in Apr 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Booking online was difficult. Tried messaging resort via phone and email with no success. Communication is a problem.
Stayed 5 nights in Mar 2025

8/10 Good

Kiana

Liked: Cleanliness, staff & service, property conditions & facilities
Great property. Food was ehh
Stayed 3 nights in Mar 2025

10/10 Excellent

Richard Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice people and it had a great layout.
Stayed 5 nights in Mar 2025

8/10 Good

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay! Wonderful people helping us at every venue from the front desk to the pool bar and everywhere else!
Stayed 6 nights in Mar 2025

10/10 Excellent

Zachary David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and timely.
Stayed 4 nights in Mar 2025

10/10 Excellent

Meredith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Itai was the best guide at the resort! The food was great and the room options were perfect! He even saved us from an aggressive drunk lady! Thank you Itai! We will recommend this place to everyone!
Stayed 4 nights in Mar 2025

2/10 Terrible

Shivam

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

8/10 Good

Jamilda

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great service
Stayed 2 nights in Feb 2025

10/10 Excellent

Alyssa Ann

Traveled with partner
Liked: Amenities
We loved the lazy river !
Stayed 5 nights in Feb 2025

10/10 Excellent

Athena

Traveled with group, Traveled with partner
Liked: Amenities
Great hotel for relaxing. 😎 plenty of food options. Staff are accommodating. Shout out to Itai our concierge, he was available even on his days off to make sure our stay went well. Thanks to Expedia for the welcome gifts in our room and preferred treatment.
Stayed 4 nights in Feb 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay great service. Expedia was great to deal with, and it was nice to have the Butler service.
Stayed 5 nights in Feb 2025

10/10 Excellent

Markesha

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time at a Planet Hollywood and boy was I impressed. The staff was absolutely amazing (Karla, Itai, Spa, Front desk.. everyone) was simply amazing. The sports bar has the best philly cheese steak I've ever had. Beaches are beautiful, spa was great (best massage) luxury accommodations and great onsite shopping. Will definitely return.
Stayed 1 night in Feb 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Not enough chairs by the pools. Staff was friendly and very accommodating.
Stayed 7 nights in Jan 2025

10/10 Excellent

Liborio

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful just check in at 3 is to late to check in
Stayed 2 nights in Jan 2025

10/10 Excellent

Shawn thomas

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. We did have an incident during our stay but the staff was amazing and made sure it didn’t affect the rest of our holiday. Handled extremely well. Our guest services rep was amazing. Our first room was great and when we received an upgrade it was even better!!! Love that almost all of the room have a view of the ocean (at least on the adult side). Brazilian restaurant was definitely the best out of all that we tried. Buffet was decent but was overly crowded as the restaurants were hard to get in.
Stayed 7 nights in Jan 2025

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marla did an amazing job ensuring I had everything I needed. She was always prepared to assist and solve any problem or question I had. Great Job Marla.
Stayed 1 night in Jan 2025

10/10 Excellent

Charnell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs faster service with drinks but other than that it was a 10/10 I highly recommend
Stayed 2 nights in Jan 2025

10/10 Excellent

Thi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ourstay at Planet Hollywood adult scene in Cancun

Beautiful hotel with an amazing beach. Hotel staffs were great and always friendly. Our room was always cleaned thanks to housekeeping. The bartenders, servers, Bell person and registration were super friendly. The restaurants they have are OK. My favorite one was the buffet. Overall, my experience was great and I would definitely book this hotel again.
Stayed 5 nights in Jan 2025

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