Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only

4.5 star property
Adults-only hotel with 4 outdoor pools and a full-service spa
VIP Access

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Photo gallery for Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only

4 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Property video
Reception
Beach
Beach

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • All inclusive
  • Room service

Explore the area

View in a map
Carretera a Punta Sam, SM006 MZA2 Lote 7, 08 Zona Coster Zona Continental, Costa Mujeres, QROO, 23028
  • Place, Playa Mujeres Golf Club
    ‪8 min drive‬
  • Place, Isla Mujeres Ferry Terminal
    ‪56 min drive‬
  • Place, North Beach
    ‪57 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Directors Suite One Bedroom

  • 1227 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite

8.8 out of 10
Excellent
(40 reviews)
  • 581 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

STAR Class Directors Suite One Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 1227 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

STAR Class Junior Suite

  • 581 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

STAR Class Junior Suite Swim Out

8.0 out of 10
Very good
(6 reviews)
  • 581 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

Junior Suite Swim Out

8.0 out of 10
Very good
(25 reviews)
  • 581 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

STAR Class Junior Suite Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 581 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

Costa Mujeres

Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only places you 2.8 mi (4.5 km) from Playa Mujeres Golf Club. This 380-room, 4.5-star hotel has 4 outdoor pools along with a full-service spa and free breakfast.

What's nearby

  • Playa Mujeres Golf Club - 8 min drive - 3.0 miles
  • Mujeres Beach - 11 min drive - 3.9 miles
  • Ultramar Ferry Puerto Juárez - 19 min drive - 9.1 miles
  • Isla Mujeres Ferry Terminal - 56 min drive - 9.9 miles
  • North Beach - 57 min drive - 10.3 miles

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

  • ‪So Cal Gourmet Food Emporium - ‬1 min walk
  • ‪The Shores Restaurant - ‬1 min walk
  • ‪Grand Caribe - ‬8 min walk
  • ‪Fuel Coffee - ‬6 min walk
  • ‪Pompeya - ‬5 min drive

About this property

Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only

Adults-only hotel with 4 outdoor pools and a full-service spa
Guests of Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only have access to a full-service spa, 4 outdoor pools, and a 24-hour gym. If you drive, put free valet parking to good use. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this adults-only hotel include a sauna, free WiFi in public areas, and a conference center.
Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Beds are dressed in premium bedding and bathrooms offer rainfall showers and free toiletries. Furnished balconies or patios, iPod docks, and coffee makers are other standard amenities.
4 outdoor swimming pools are on site along with a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, PH Spa. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • East Sushi & Teppanyaki
  • Gusto Italian Trattoria
  • La Cocina Mexican Cuisine
  • So Cal Gourmet Emporium
  • Sunset Strip Steakhouse

Things to do

  • 24-hour health club
  • 4 outdoor pools
  • Full-service spa
  • Pilates classes
  • Sauna
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Front entrance ramp
  • No elevator
  • Portable bathtub seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • Built in 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Sanitation services: MXN 33.94 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 7:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Planet Hollywood Adult Scene Cancun All Inclusive
Planet Hollywood Adult Scene Resort Spa All Inclusive
Planet Hollywood Adult Scene Cancun Resort Spa All Inclusive

Frequently asked questions

Is free cancellation available at Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only?

Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only?

As of Oct 16, 2025, prices found for a 1-night stay for 2 adults at Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only on Oct 28, 2025 start from $320.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only?

This hotel is located in Costa Mujeres, close to North Beach and Isla Mujeres Ferry Terminal. You'll also find Playa Mujeres Golf Club and Mujeres Beach within a short drive.

Will I be able to park at Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only?

Yes, valet parking and self parking are offered for free at the hotel.

Is there a spa at Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only?

PH Spa is the name of the hotel's full-service spa available for guests to enjoy.

Does Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only include a casino at the property?

No, Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only doesn't have a casino.

Is there an indoor pool at Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only?

No, this hotel doesn't have an indoor pool; however, there are 4 outdoor pools. Guests have pool access between 7:00 AM and 7:00 PM.

Is Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only a good place to stay for couples?

This adults-only hotel offers plenty of amenities for couples including 4 outdoor pools, a swim-up bar, and a restaurant.

Does Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only feature a restaurant that includes a breakfast menu?

Yes, Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only serves free buffet breakfast at So Cal Gourmet Emporium each morning.

Does Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only allow pets to stay free of charge?

No, pets and service animals aren't allowed at Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only.

Does Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only?

The closest major airport to Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only is Cancun Intl. Airport (CUN), which is 21 mi away (41 minutes by car).

Are there rooms with balconies that I can book at Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only?

Yes, every guestroom at Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only comes with a furnished balcony with some featuring ocean or garden views.

Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 317 out of 650 reviews
Rating 8 - Good. 132 out of 650 reviews
Rating 6 - Okay. 80 out of 650 reviews
Rating 4 - Poor. 57 out of 650 reviews
Rating 2 - Terrible. 64 out of 650 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

JAVIER

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I was on the adult side, honestly great service and pleasant ppl. Was a bit quiet for my taste but i had family on the adult side, now that side was a bit aahhh.. staff was seemed to be under staffed and ppl where a bit frustrated
Stayed 2 nights in Jul 2025

6/10 Okay

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Cynthia Regina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful,friendly,cleanest
Stayed 4 nights in Jul 2025

10/10 Excellent

Yesfrin Misael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hôtel les consierge super à notre services les fille de divertissement , Diana,Mary et Luisa super aussi , ont retourne en décembre
Stayed 5 nights in Jul 2025

10/10 Excellent

LaSharon

Stayed 3 nights in Jul 2025

8/10 Good

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities
It was nice. If you book through Expedia, they give you a so-called VIP status. It was actually the opposite better to not take it.
Stayed 5 nights in Jul 2025

8/10 Good

Sean

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jul 2025

6/10 Okay

John-Paul David

The
Stayed 5 nights in Jul 2025

8/10 Good

Abigaël

Stayed 6 nights in Jul 2025

10/10 Excellent

Keenan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was amazing, Marla, Damian, and Miguel took great care of me.
Stayed 4 nights in Jul 2025

4/10 Poor

Abigail

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I recently stayed at Planet Hollywood Cancun and had a mixed experience. While the staff was truly amazing—always friendly and eager to help—the overall quality of our stay was disappointing due to several issues. Unfortunately, the food did not meet expectations and, to our dismay, it made us feel quite unwell. This was a major letdown, as we were looking forward to enjoying the dining options. Additionally, the condition of our room was concerning. It felt very run down, with noticeable mold in the shower and even little worms emerging from the cracks. To make matters worse, we found flies in the restroom, which added to the unpleasant atmosphere. The room also had a persistent mildew smell that made our stay uncomfortable. Overall, while the staff's service was commendable, the poor food quality and the state of the accommodations left much to be desired. I hope the management addresses these issues for future guests.
Stayed 4 nights in Jul 2025

10/10 Excellent

Cedrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice resort people are nice and welcoming
Stayed 4 nights in Jul 2025

10/10 Excellent

Caiden

Stayed 5 nights in Apr 2025

2/10 Terrible

Sherard J

Stayed 4 nights in Jun 2025

6/10 Okay

Jason Paul

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Planet Hollywood was nice but there was some things that needed addressed. We had a swim out suite, water was extremely low, jets didn’t work so water was dirty. The app needs updated, we reserved a dinner and restaurant was closed, no where else to eat. Pools need to be opened later than 7:00 pm. Need to spray mosquito repellent so you can enjoy evening shows. Hooka doesn’t need to be smoked and offered in main family section. Check in sales pitch should be optional, not a rigged sales speech. Lazy River was nice, clean and pleasant. Restaurants that we could try were good Rooms were clean, staff was very nice. I would recommend this resort for a college spring break, not a family or laid back married couple vacation.
Stayed 7 nights in Jun 2025

10/10 Excellent

MICHELLE

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at the adult scene and because we booked with Expedia we were treated like royalty. We had no idea that Planet Hollywood was partnered with Expedia. We booked with Expedia for the best rate. There is a Star Class upgrade you can purchase but was not needed with the Expedia treatment. The property is laid out well but nothing is truly right on the beach. The seaweed was bad but evidently better than it had been. The beach was a total no go for us with the seaweed. The pool area was awesome! Huge and several on the property. Lazy river on family side was super nice with a swim up bar! The dinner reservations were made by our check in girl, Marla. We were able to text with her on the WhatsApp. We enjoyed a very relaxing week and did not do the spa, excursions or beach. You will need to save a chair early. We were out by 6:45 to claim ours. We deal with that wherever we go, cruising especially if you want shade. Dial “0” on your phone if you need anything and you’ll have it in your room within a few minutes. We saw people complain about umbrellas, next day umbrellas were delivered. We heard people complain about the swim up room water levels, next day they were being filled. The service was fabulous, the food was very good but do not expect gourmet. It was very good and we loved the SoCal buffet. The hotel addressed the seaweed and that wasn’t their fault. Only negative is that hotel is very worn for only 4 years old. But they seem to be addressing items daily.
Braza was like a big charcuterie board. 😍
Fernando at Braza was the BEST!
Adult scene pool!
Stayed 7 nights in Jun 2025

2/10 Terrible

Adrian, seattle

Stayed 5 nights in Jun 2025

10/10 Excellent

Mitchell Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Alisha L, eureka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this resort and have vacationed here many times. The food is excellent!
Stayed 5 nights in Apr 2025

10/10 Excellent

Mónica Karina

Liked: Cleanliness, amenities, property conditions & facilities
Loved all Great service Beautiful resort
Stayed 3 nights in May 2025

8/10 Good

Nelson, Miami lakes

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is excellent with good service. They needs to improve in the quality of the drinks and specialty restaurants dinner coordination.
Stayed 6 nights in Jun 2025

6/10 Okay

Rory James

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was a nice vacation and plenty of things to do at the resort, but if you don’t have reservations to eat at one of the restaurants you will not get in and the shows or dance parties not really shows. I think they had two real shows all week.
Stayed 7 nights in Jun 2025

10/10 Excellent

CARMEN

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The restaurants and buffet were very delicious. Entertainment was very good. Plenty of activities. Pools clean and very big. Lazy River was my favorite! People were very nice and attentive. Jacqueline at check in was very courteous and knowledgeable, smooth check in and check out, Mayra the Buttler was always attentive to our needs. Bars and drinks were always on point w delicious and refreshing drinks. Can’t wait to go back!
Stayed 7 nights in Jun 2025

8/10 Good

Mary Kathleen

Stayed 4 nights in Jun 2025

4/10 Poor

Timothy

Traveled with family
Liked: Cleanliness
Disliked: Staff & service

Could make lots of improvements for sure!!

We had a lot of issues from the start, we won’t be returning it was our 5th time in Mexico and our least favorite experience.
Stayed 7 nights in Jun 2025