Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only

Adults-only hotel with 4 outdoor pools and a full-service spa

VIP Access

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

4 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar
Breakfast included
All inclusive
Room service

Explore the area

Carretera a Punta Sam, SM006 MZA2 Lote 7, 08 Zona Coster Zona Continental, Costa Mujeres, QROO, 23028

Place, Playa Mujeres Golf Club
‪8 min drive‬
Place, Isla Mujeres Ferry Terminal
‪56 min drive‬
Place, North Beach
‪57 min drive‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for Rewards members

Learn more about VIP Access

Room options

Directors Suite One Bedroom

1227 sq ft
1 bedroom
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite

Excellent

581 sq ft
Sleeps 4
1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

STAR Class Directors Suite One Bedroom

Exceptional

1227 sq ft
1 bedroom
Sleeps 3
1 King Bed and 1 Double Sofa Bed

STAR Class Junior Suite

581 sq ft
Sleeps 4
1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

STAR Class Junior Suite Swim Out

Very good

581 sq ft
Sleeps 4
1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

Junior Suite Swim Out

Very good

581 sq ft
Sleeps 4
1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

STAR Class Junior Suite Ocean View

Exceptional

581 sq ft
1 bedroom
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

About the neighborhood

Costa Mujeres

Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only places you 2.8 mi (4.5 km) from Playa Mujeres Golf Club. This 380-room, 4.5-star hotel has 4 outdoor pools along with a full-service spa and free breakfast.

What's nearby

Playa Mujeres Golf Club - 8 min drive - 3.0 miles
Mujeres Beach - 11 min drive - 3.9 miles
Ultramar Ferry Puerto Juárez - 19 min drive - 9.1 miles
Isla Mujeres Ferry Terminal - 56 min drive - 9.9 miles
North Beach - 57 min drive - 10.3 miles

Getting around

Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

‪So Cal Gourmet Food Emporium - ‬1 min walk
‪The Shores Restaurant - ‬1 min walk
‪Grand Caribe - ‬8 min walk
‪Gusto Italian Trattoria - ‬1 min walk
‪Steakhouse - ‬5 min drive

About this property

Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only

Adults-only hotel with 4 outdoor pools and a full-service spa

Guests of Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only have access to a full-service spa, 4 outdoor pools, and a 24-hour gym. If you drive, put free valet parking to good use. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this adults-only hotel include a sauna, free WiFi in public areas, and a conference center.

Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Beds are dressed in premium bedding and bathrooms offer rainfall showers and free toiletries. Furnished balconies or patios, iPod docks, and coffee makers are other standard amenities.

4 outdoor swimming pools are on site along with a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, PH Spa. The spa is open daily.

Awards and affiliations

Eco-Certified Property

This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

5 outdoor pools, pool umbrellas, sun loungers

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$190 nightly

Oct 22 - Oct 23

Total with taxes and fees

Private beach, white sand, beach umbrellas, beach massages

On private beach
Pool
Breakfast included
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$311 nightly

Oct 5 - Oct 6

Total with taxes and fees

Premium bedding, free minibar items, in-room safe, desk

Pool
Breakfast included
All inclusive
Spa

$318 nightly

Oct 7 - Oct 8

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Free valet parking on site

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:00 AM
A bar/lounge
A coffee shop/cafe
A restaurant
A swim-up bar
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

East Sushi & Teppanyaki
Gusto Italian Trattoria
La Cocina Mexican Cuisine
So Cal Gourmet Emporium
Sunset Strip Steakhouse

Things to do

24-hour health club
4 outdoor pools
Full-service spa
Pilates classes
Sauna
Yoga classes

Conveniences

24-hour front desk
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Turndown service

Business services

Business center
Conference center

Outdoors

Garden
Pool loungers
Pool umbrellas
Terrace

Full-service spa

Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathtub
Front entrance ramp
No elevator
Portable bathtub seat
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible pool
Wheelchair-accessible restaurant

Built in 2019
Smoking not allowed

Room amenities

Bedroom

Blackout drapes
Premium bedding

Bathroom

Free toiletries
Rainfall showerhead
Shower/bathtub combination
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

Flat-screen TV with premium cable channels
iPod dock
Pay movies

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water

Air conditioning
Desk
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Children and extra beds

Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Sanitation services: MXN 33.94 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-in: 3:00 PM—-midnight
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

Pool access available from 7:00 AM to 7:00 PM.
Registered guests are the only ones allowed in guestrooms.
There are no elevators.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Planet Hollywood Adult Scene Cancun All Inclusive

Planet Hollywood Adult Scene Resort Spa All Inclusive

Planet Hollywood Adult Scene Cancun Resort Spa All Inclusive

Frequently asked questions

Is free cancellation available at Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only?

Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only on Oct 21, 2025 start from $320.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only?

This hotel is located in Costa Mujeres, close to North Beach and Isla Mujeres Ferry Terminal. You'll also find Playa Mujeres Golf Club and Mujeres Beach within a short drive.

Is parking available on site at Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only?

Yes, valet parking and self parking are offered for free at the hotel.

Is there a spa at Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only?

PH Spa is the name of the hotel's full-service spa available for guests to enjoy.

Does Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only include a casino at the property?

No, Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only doesn't have a casino.

Is there an indoor pool at Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only?

No, this hotel doesn't have an indoor pool; however, there are 4 outdoor pools. Guests have pool access between 7:00 AM and 7:00 PM.

Is Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only good for couples?

This adults-only hotel offers plenty of amenities for couples including 4 outdoor pools, a swim-up bar, and a restaurant.

Does Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only have a hot tub?

No, but this hotel does have a sauna.

Does Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only feature a restaurant that includes a breakfast menu?

Yes, Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only serves free buffet breakfast at So Cal Gourmet Emporium each morning.

Does Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only allow pets to stay free of charge?

No, pets and service animals aren't allowed at Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only.

Are there connecting rooms at Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only?

The closest major airport to Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only is Cancun Intl. Airport (CUN), which is 21 mi away (41 minutes by car).

Are there rooms with balconies that I can book at Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only?

Yes, every guestroom at Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only comes with a furnished balcony with some featuring ocean or garden views.

Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only Reviews

7.8

Good

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

6/10 Okay

Jason Paul

Traveled with partner

Jul 6, 2025

Liked: Cleanliness, property conditions & facilities

Planet Hollywood was nice but there was some things that needed addressed. We had a swim out suite, water was extremely low, jets didn’t work so water was dirty. The app needs updated, we reserved a dinner and restaurant was closed, no where else to eat. Pools need to be opened later than 7:00 pm. Need to spray mosquito repellent so you can enjoy evening shows. Hooka doesn’t need to be smoked and offered in main family section. Check in sales pitch should be optional, not a rigged sales speech. Lazy River was nice, clean and pleasant. Restaurants that we could try were good Rooms were clean, staff was very nice. I would recommend this resort for a college spring break, not a family or laid back married couple vacation.

Stayed 7 nights in Jun 2025

10/10 Excellent

MICHELLE

Traveled with partner

Jul 5, 2025

Liked: Cleanliness, amenities, property conditions & facilities

We stayed at the adult scene and because we booked with Expedia we were treated like royalty. We had no idea that Planet Hollywood was partnered with Expedia. We booked with Expedia for the best rate. There is a Star Class upgrade you can purchase but was not needed with the Expedia treatment. The property is laid out well but nothing is truly right on the beach. The seaweed was bad but evidently better than it had been. The beach was a total no go for us with the seaweed. The pool area was awesome! Huge and several on the property. Lazy river on family side was super nice with a swim up bar! The dinner reservations were made by our check in girl, Marla. We were able to text with her on the WhatsApp. We enjoyed a very relaxing week and did not do the spa, excursions or beach. You will need to save a chair early. We were out by 6:45 to claim ours. We deal with that wherever we go, cruising especially if you want shade. Dial “0” on your phone if you need anything and you’ll have it in your room within a few minutes. We saw people complain about umbrellas, next day umbrellas were delivered. We heard people complain about the swim up room water levels, next day they were being filled. The service was fabulous, the food was very good but do not expect gourmet. It was very good and we loved the SoCal buffet. The hotel addressed the seaweed and that wasn’t their fault. Only negative is that hotel is very worn for only 4 years old. But they seem to be addressing items daily.

Braza was like a big charcuterie board. 😍

Stayed 7 nights in Jun 2025

2/10 Terrible

Adrian, seattle

Jun 29, 2025

Stayed 5 nights in Jun 2025

10/10 Excellent

Mitchell Allen

Jun 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Jun 2025

10/10 Excellent

Alisha L, eureka

Traveled with partner

Jun 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We love this resort and have vacationed here many times. The food is excellent!

Stayed 5 nights in Apr 2025

10/10 Excellent

Mónica Karina

Jun 26, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Loved all Great service Beautiful resort

Stayed 3 nights in May 2025

8/10 Good

Nelson, Miami lakes

Traveled with family and small children, Traveled with partner, Traveled with family

Jun 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Property is excellent with good service. They needs to improve in the quality of the drinks and specialty restaurants dinner coordination.

Stayed 6 nights in Jun 2025

6/10 Okay

Rory James

Traveled with group

Jun 25, 2025

Liked: Cleanliness, amenities, property conditions & facilities

It was a nice vacation and plenty of things to do at the resort, but if you don’t have reservations to eat at one of the restaurants you will not get in and the shows or dance parties not really shows. I think they had two real shows all week.

Stayed 7 nights in Jun 2025

10/10 Excellent

CARMEN

Traveled with family

Jun 25, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The restaurants and buffet were very delicious. Entertainment was very good. Plenty of activities. Pools clean and very big. Lazy River was my favorite! People were very nice and attentive. Jacqueline at check in was very courteous and knowledgeable, smooth check in and check out, Mayra the Buttler was always attentive to our needs. Bars and drinks were always on point w delicious and refreshing drinks. Can’t wait to go back!

Stayed 7 nights in Jun 2025

8/10 Good

Mary Kathleen

Jun 24, 2025

Stayed 4 nights in Jun 2025

4/10 Poor

Timothy

Traveled with family

Jun 21, 2025

Liked: Cleanliness

Disliked: Staff & service

Could make lots of improvements for sure!!

We had a lot of issues from the start, we won’t be returning it was our 5th time in Mexico and our least favorite experience.

Stayed 7 nights in Jun 2025

8/10 Good

Justin Spencer

Jun 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Wasn’t much shows

Stayed 7 nights in Jun 2025

8/10 Good

Michael Singh

Traveled with family

Jun 19, 2025

Liked: Cleanliness, staff & service, amenities

Enjoyed the restaurants

Stayed 7 nights in Jun 2025

6/10 Okay

Erin

Traveled with group, Traveled with family

Jun 19, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Lazy river and coffee shop was nice. Wish there were better shows and should be easier to make dinner reservations.

Stayed 7 nights in Jun 2025

8/10 Good

CARLOS

Traveled with family

Jun 19, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Nice resort

Stayed 7 nights in Jun 2025

4/10 Poor

Nathan Ray

Traveled with group, Traveled with partner, Traveled with family

Jun 17, 2025

Liked: Cleanliness

Check in was excellent. Staff was warm and welcoming. Because we booked through Expedia we were assigned a personal assistant. The experience with the personal assistant was not great. He assured us he could take care of reservations at the restaurants. Communication was lacking with multiple check ins on our part to confirm. The first night we couldn’t get in where we wanted which was fine and we were able to get in at the Steakhouse late. From there we requested to make all our reservations in advance for the rest of our trip. What we were unaware of and told later is that the assistants don’t have access to the Planet Hollywood app to make the reservations and instead have to go through a much more complicated process that’s really not fair to them. Our problem was mainly the lack of communication and on at least two nights the restaurants did not have our reservation but thankfully were able to get us in despite that issue. One of the team members contacted us to discuss the experience and things went from bad to worse. In addition to discussing the reservation issues and lack of communication, we reported that twenty dollars had been taken out of one of our backpacks to which the “manager” responded “I don’t believe that happened.” He also said that we should have reported it immediately which probably true but we planned on letting them know at checkout just to make them aware. We weren’t asking for the twenty dollars back. The food was hit or miss.

Stayed 5 nights in Jun 2025

6/10 Okay

Stephen

Jun 17, 2025

Liked: Cleanliness

Stayed 5 nights in Jun 2025

10/10 Excellent

Shelbie Lynn

Traveled with family

Jun 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We enjoyed dealing with Luis, he took great care of us and made sure we were happy.

Stayed 4 nights in Jun 2025

10/10 Excellent

Samantha

Traveled with family

Jun 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property. Loved the swim out pool.

Stayed 4 nights in Jun 2025

10/10 Excellent

Elizabeth

Traveled with group

Jun 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean place. Room was also very clean friendly staff and very helpful. Would definitely recommend and visit.

Stayed 2 nights in Jun 2025

6/10 Okay

Keshia

Jun 3, 2025

Liked: Cleanliness, property conditions & facilities

I didn't like the fact that it was labeled adults only but we still were engaged with the family side. There were no real nightlife for adults. Whether we were out eating or any entertainment, it was all mixed together. They had mainly family things to do

Stayed 4 nights in May 2025

6/10 Okay

Leslie

May 29, 2025

Liked: Cleanliness, property conditions & facilities

Depending on where you book, the hotel is listed as 5 star. The hotel is a solid 4. I called Expedia and Planet Hollywood multiple times prior to arrival, and was told that STAR class cannot be added a la carte after check-in- not true. Essentially, if you want premium liquor (brands that we have in the U.S.) you need STAR class. The STAR class pool was nice, but the butler service advertised with STAR was awful. Also, even with STAR class, not all bars had the same liquor. The waiters at the other pools were much better. Some of the drinks and options (such as pillow menu) that are listed at options with STAR class were not actually available. We found out on the last day that there actually was a STAR class welcome buffet that we could have attended and received spa service and other travel bonuses (no one informed us of this). The snorkeling outing itself was great, but the logistics were a mess. The name of the company that actually does the tour is not the name on the reservation. As such, we were dropped of at the site, and it took 15 minutes before anyone had any idea where our reservation came from. We also ordered room service one night, and it never came. Waiter service at the beach on the STAR class side was minimal to none. Finally, as mentioned many times by others, lounge chair availability is an issue. I can't imagine being at that hotel during spring break or Christmas. The hotel was ok for the few days I needed in the sun, but won't stay again.

Stayed 4 nights in May 2025

10/10 Excellent

Jnesis

Traveled with group

May 27, 2025

This is Shawndra. The staff was amazing. They took very good care of us and treated us with great hospitality.

Stayed 1 night in May 2025

10/10 Excellent

Ara Lynchelle

May 27, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great. Pool bar service could be better

Stayed 3 nights in May 2025

2/10 Terrible

Javier Andres

Traveled with partner

May 26, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

the food is horrible all the drinks were water down, food was not fresh. the water to shower, and personal hygiene smells like sewerage. the pools including the pool bar is disgusting, there was dirt flooding around me while in the pool, the pool was never vacuum; last but certainly not least. because i wore a cut off shirt i was not allow to eat buffet, until the manager came and allow me in. very rude customer service.

Stayed 3 nights in May 2025