Hotel Riu Palace Costa Mujeres - All Inclusive

4.0 star property
Family-friendly beachfront location with 5 outdoor pools

Choose dates to view prices

Photo gallery for Hotel Riu Palace Costa Mujeres - All Inclusive

Exercise/lap pool
On the beach, white sand, sun loungers, beach umbrellas
Free daily buffet breakfast
1 bedroom, minibar, in-room safe, laptop workspace
6 bars/lounges, 2 swim-up bars, 2 poolside bars

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Laundry

Explore the area

View in a map
Blvd. Costa Mujeres, Subcondominio Playa, Cond., Costa Mujeres, QROO, 77400
  • Place, Mujeres Beach
    ‪9 min drive‬
  • Place, Isla Mujeres Ferry Terminal
    ‪54 min drive‬
  • Place, North Beach
    ‪55 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪41 min drive‬

Room options

Junior Suite, Garden View (L)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Garden View (U)

8.4 out of 10
Very good
(154 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (U)

9.0 out of 10
Wonderful
(12 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (L)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, Sea View (M)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, Ocean View (U)

9.8 out of 10
Exceptional
(7 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, Partial Ocean View (E)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Partial Ocean View (L)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Partial Ocean View (M)

7.2 out of 10
Good
(5 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Partial Ocean View (U)

8.6 out of 10
Excellent
(49 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (Grande, L)

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Ocean View (Grande, M)

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Ocean View (Large, U)

9.0 out of 10
Wonderful
(4 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Suite, Oceanfront (L)

  • 786 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, Oceanfront (U)

8.0 out of 10
Very good
(1 review)
  • 786 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite (Swim-Up, L)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (Swim-Up, M)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (Swim-Up, U)

9.0 out of 10
Wonderful
(19 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Garden View (B2C-US)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite (Swin-up, B2C-US)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (B2C-US)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Large, B2C-US)

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Suite, Oceanfront (B2C-US)

  • 786 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite (M)

9.0 out of 10
Wonderful
(14 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Partial Ocean View (B2C-CA)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-CA)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, Oceanfront (B2C-CA)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite (Swim-Up | B2C-CA)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Large | C)

9.0 out of 10
Wonderful
(2 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite (C)

8.2 out of 10
Very good
(30 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Partial Ocean View (C)

8.0 out of 10
Very good
(4 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (C)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite (Swim-Up | C)

  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Oceanfront (C)

  • 786 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite (Large | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite (E)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (Elite Club, C)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite (Swim-up, Elite Club, C)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (Elite Club, U)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite (Swim-Up,Elite Club, U)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Suite (Elite Club, U)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, Oceanfront (Elite Club, C)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, Oceanfront (Elite Club, B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-Up,Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club, B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-up, Elite Club, B2C-CA)

  • Sleeps 2
  • 1 King Bed

You may also like

About the neighborhood

Costa Mujeres

Hotel Riu Palace Costa Mujeres - All Inclusive is located within a 15-minute drive of Playa Mujeres Golf Club and Punta Sam Ferry Terminal. This 670-room, 4-star property has 5 outdoor pools along with a full-service spa and a free water park.

What's nearby

  • Playa Mujeres Golf Club - 6 min drive - 3.8 miles
  • Mujeres Beach - 9 min drive - 4.6 miles
  • Isla Mujeres Ferry Terminal - 54 min drive - 10.7 miles
  • North Beach - 55 min drive - 11.1 miles
  • Dolphin Discovery - 58 min drive - 12.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪So Cal Gourmet Food Emporium - ‬19 min walk
  • ‪The Shores Restaurant - ‬20 min walk
  • ‪Grand Caribe - ‬4 min drive
  • ‪Gusto Italian Trattoria - ‬19 min walk
  • ‪Steakhouse - ‬8 min walk

About this property

Hotel Riu Palace Costa Mujeres - All Inclusive

Family-friendly beachfront location with 5 outdoor pools
Hotel Riu Palace Costa Mujeres - All Inclusive features a full-service spa, 5 outdoor pools, and a free water park. You can take advantage of free parking, along with limo/town car service. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and tours or tickets. Other amenities at this all-inclusive property include a 24-hour gym, a steam room, and free WiFi in public areas.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Sitting areas, minibars, and coffee makers are also available. Housekeeping is available on request.
A 24-hour health club and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova. Services include facials and manicures and pedicures. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 6 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Japan
  • Krystal
  • Roma
  • Spaces
  • Zarape

Things to do

  • 24-hour health club
  • 5 outdoor pools
  • Boat tours
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Kayaking
  • Outdoor pool (guest access)
  • Playground
  • Scuba diving
  • Snorkeling
  • Steam room
  • TV in common areas
  • Water skiing
  • Waterslide

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 33.94 per person, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Riu Palace Costa Mujeres-All Inclusive Resort Costa Mujeres
Riu Palace Costa Mujeres-All Inclusive Resort
Riu Palace Costa Mujeres-All Inclusive All-inclusive property
Riu Palace Costa Mujeres-All Inclusive Costa Mujeres
All-inclusive property Riu Palace Costa Mujeres-All Inclusive
Riu Palace Costa Mujeres All Inclusive
Riu Costa Mujeres Inclusive
Riu Palace Costa Mujeres All Inclusive
Hotel Riu Palace Costa Mujeres - All Inclusive Costa Mujeres

Frequently asked questions

Will I find all-inclusive rate plans at Hotel Riu Palace Costa Mujeres - All Inclusive?

Hotel Riu Palace Costa Mujeres - All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include scuba lessons, kayaking, and water fitness classes.

How much does it cost to stay at Hotel Riu Palace Costa Mujeres - All Inclusive?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Hotel Riu Palace Costa Mujeres - All Inclusive on Oct 5, 2025 start from $203.73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Hotel Riu Palace Costa Mujeres - All Inclusive?

Hotel Riu Palace Costa Mujeres - All Inclusive offers free cancellation on certain room rates. To learn more, look at the cancellation policy on Orbitz.

What can I see near Hotel Riu Palace Costa Mujeres - All Inclusive?

This property is located in Costa Mujeres, close to North Beach and Isla Mujeres Ferry Terminal. You'll also find Playa Mujeres Golf Club and Mujeres Beach within a short drive.

Will I be able to park at Hotel Riu Palace Costa Mujeres - All Inclusive?

Yes, self parking is offered for free at the all-inclusive property. Accessible parking is also available for guests.

Is there a spa at Hotel Riu Palace Costa Mujeres - All Inclusive?

Renova is the property's spa and services include aromatherapy, massages, and mani/pedis.

Does Hotel Riu Palace Costa Mujeres - All Inclusive include a casino?

No, Hotel Riu Palace Costa Mujeres - All Inclusive doesn't have a casino.

Will I find an indoor pool at Hotel Riu Palace Costa Mujeres - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 5 outdoor pools.

Is Hotel Riu Palace Costa Mujeres - All Inclusive good for couples?

This beachfront all-inclusive property offers many amenities for couples such as 5 outdoor pools and 2 poolside bars with some guestrooms featuring private pools.

Does Hotel Riu Palace Costa Mujeres - All Inclusive have a hot tub?

No, but guests can enjoy a steam room at this all-inclusive property.

Does Hotel Riu Palace Costa Mujeres - All Inclusive have a restaurant that serves breakfast?

Yes, Hotel Riu Palace Costa Mujeres - All Inclusive has 6 restaurants, and serves free buffet breakfast each morning.

Does Hotel Riu Palace Costa Mujeres - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Riu Palace Costa Mujeres - All Inclusive.

Does Hotel Riu Palace Costa Mujeres - All Inclusive have connecting rooms?

No, there aren't connecting guestrooms at this all-inclusive property.

How close is the airport from Hotel Riu Palace Costa Mujeres - All Inclusive?

The closest major airport to Hotel Riu Palace Costa Mujeres - All Inclusive is Cancun Intl. Airport (CUN), which is 21.9 mi away (46 minutes by car).

Are there rooms with balconies that I can book at Hotel Riu Palace Costa Mujeres - All Inclusive?

Yes, some guestrooms at this all-inclusive property offer a balcony where guests can enjoy ocean or pool views.

Hotel Riu Palace Costa Mujeres - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 785 out of 1299 reviews
Rating 8 - Good. 276 out of 1299 reviews
Rating 6 - Okay. 142 out of 1299 reviews
Rating 4 - Poor. 45 out of 1299 reviews
Rating 2 - Terrible. 51 out of 1299 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Lyudmila

Stayed 7 nights in Jul 2025

10/10 Excellent

walter david rodman

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff at morning and mid day buffet were excellent with Pacho and Lilliam . the lounge bar with Alfredo and Phillipe the same. As it was only my wife and I I would say the only negative was the delineation between adults and children. One pool was not enough for adults whereas the children had the waterpark and 2 other pools
Stayed 4 nights in Jun 2025

8/10 Good

Alexander

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Food was great
Stayed 3 nights in Jun 2025

10/10 Excellent

Mileidys

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jun 2025

4/10 Poor

Liviu Veronel

Stayed 3 nights in Jun 2025

10/10 Excellent

Gregory

Stayed 7 nights in Jun 2025

10/10 Excellent

Reina Acosta

Stayed 4 nights in Jun 2025

10/10 Excellent

KENNY

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I was traveling with my children, and I found the design of the shower area problematic. The glass doors were not opaque enough, which made it uncomfortable to use the shower with my daughters present in the room. I had to cover the door with a blanket to ensure privacy. While this setup might be ideal for couples, it doesn't offer the necessary privacy for families or friends sharing a room. I believe more consideration should be given to different types of guests
Stayed 4 nights in Jun 2025

10/10 Excellent

shen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only problem with the hotel is the soundproof. You can 100% hear when people walk by the hallway. Especially when there’s activities at 9-10pm.
Stayed 7 nights in May 2025

10/10 Excellent

Andriy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was the second time we stayed at Riu Palace Costa Mujeres, and it was a blast!!!! Family friendly, as well as a lot of options for adults! LOVE IT! LOVE IT! LOVE IT!
Stayed 7 nights in Jun 2025

10/10 Excellent

Mena Youssef Sam

Stayed 4 nights in Jun 2025

10/10 Excellent

Iban B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 7 nights in Jun 2025

8/10 Good

Yesenia

Liked: Staff & service, property conditions & facilities
This year I felt the food could have been better some of the food tasted old and dry especially at the buffet in various occasion the fruit was not maintained cold. Some of the staff at the cafe shop were rude not all of them but some were
Stayed 6 nights in Jun 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Rui resort is great for family vacation and couples very nice entertainment the food is delicious and the people are very nice excellent
Stayed 5 nights in Jun 2025

10/10 Excellent

Darien

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at this hotel in Cancun. Everything was perfect — the facilities were clean, comfortable, and well-maintained. What truly made the difference was the outstanding service. The staff was always friendly, attentive, and willing to help with anything we needed. They made us feel welcome and cared for every single day. The food was delicious, the pool area was beautiful, and the location was great. I highly recommend this hotel to anyone visiting Cancun. I would definitely come back!
Stayed 4 nights in Jun 2025

10/10 Excellent

Orisbel

Liked: Cleanliness, staff & service, property conditions & facilities
La acsesibilidad para coches y sillas de ruedas in poco distante asi como los ban̈os
Stayed 8 nights in Jun 2025

6/10 Okay

Victoria

Stayed 4 nights in Jun 2025

10/10 Excellent

Erik

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

8/10 Good

Beatriz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great. Excellent food. The staff is very nice. The entertainment program was very nice. For those with kids or young people it is great since you have access to the water park right there. We didn't enjoy the ocean because they didn't clean the beach. Something easy to avoid but it was full of algae.
Stayed 4 nights in Jun 2025

10/10 Excellent

Inalvis

Stayed 7 nights in Jun 2025

10/10 Excellent

Luis

Stayed 5 nights in Jun 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Ydelfa

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Latrenda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, the staff is friendly & helpful.
Stayed 3 nights in Jun 2025

10/10 Excellent

Vadim Mikhaylovich

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rio Palace Costa mujeres service. It's a excellent hotel. I like everything you guys the best keep it up doing good job
Stayed 8 nights in May 2025