Hotel Riu Palace Costa Mujeres - All Inclusive

4.0 star property
Family-friendly beachfront location with 5 outdoor pools

Choose dates to view prices

Photo gallery for Hotel Riu Palace Costa Mujeres - All Inclusive

5 outdoor pools, pool umbrellas, sun loungers
Aerial view
Coffee shop
6 bars/lounges, 2 swim-up bars, 2 poolside bars
Poolside bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
Blvd. Costa Mujeres, Subcondominio Playa, Cond., Costa Mujeres, QROO, 77400
  • Place, Playa Mujeres Golf Club
    ‪6 min drive‬
  • Place, Mujeres Beach
    ‪8 min drive‬
  • Place, Punta Sam Beach
    ‪10 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪46 min drive‬

Room options

Junior Suite, Garden View (L)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Garden View (U)

8.6 out of 10
Excellent
(169 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (U)

9.2 out of 10
Wonderful
(13 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (L)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, Sea View (M)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, Ocean View (U)

9.8 out of 10
Exceptional
(7 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, Partial Ocean View (E)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Partial Ocean View (L)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Partial Ocean View (M)

7.8 out of 10
Good
(6 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Partial Ocean View (U)

8.6 out of 10
Excellent
(50 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (Grande, L)

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Ocean View (Grande, M)

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Ocean View (Large, U)

9.0 out of 10
Wonderful
(4 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Suite, Oceanfront (L)

  • 786 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, Oceanfront (U)

8.0 out of 10
Very good
(1 review)
  • 786 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite (Swim-Up, L)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (Swim-Up, M)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (Swim-Up, U)

9.2 out of 10
Wonderful
(23 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Garden View (B2C-US)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite (Swin-up, B2C-US)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (B2C-US)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Large, B2C-US)

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Suite, Oceanfront (B2C-US)

  • 786 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite (M)

9.0 out of 10
Wonderful
(14 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Partial Ocean View (B2C-CA)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-CA)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, Oceanfront (B2C-CA)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite (Swim-Up | B2C-CA)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Large | C)

9.0 out of 10
Wonderful
(2 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite (C)

8.4 out of 10
Very good
(32 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Partial Ocean View (C)

8.0 out of 10
Very good
(4 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (C)

8.0 out of 10
Very good
(1 review)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite (Swim-Up | C)

  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Oceanfront (C)

  • 786 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite (Large | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Oceanfront (Elite Club, C)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite (Swim-up, Elite Club, C)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (Elite Club, U)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite (Swim-Up,Elite Club, U)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Suite (Elite Club, U)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, Oceanfront (Elite Club, C)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, Oceanfront (Elite Club, B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-Up,Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club, B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-up, Elite Club, B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Garden View (E)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (E)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (E)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, Ocean View (Grande, E)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Suite, Oceanfront (E)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite (Swim-Up, E)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (Elite Club, E)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite (Swim-Up,Elite Club, E)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Suite (Elite Club, E)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Costa Mujeres

Hotel Riu Palace Costa Mujeres - All Inclusive is located within a 15-minute drive of Playa Mujeres Golf Club and Punta Sam Ferry Terminal. This 670-room, 4-star property has 5 outdoor pools along with a full-service spa and a free water park.

What's nearby

  • Playa Mujeres Golf Club - 6 min drive - 4.0 miles
  • Mujeres Beach - 8 min drive - 4.8 miles
  • Punta Sam Beach - 10 min drive - 6.8 miles
  • Punta Sam Ferry Terminal - 10 min drive - 6.8 miles
  • El Meco Archaeological Site - 12 min drive - 8.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 52 min drive

Restaurants

  • ‪So Cal Gourmet Food Emporium - ‬6 min drive
  • ‪Grand Caribe - ‬6 min drive
  • ‪Kulinarium Riu Latino - ‬7 min drive
  • ‪Velvet - ‬7 min drive
  • ‪The Shores Restaurant - ‬5 min drive

About this property

Hotel Riu Palace Costa Mujeres - All Inclusive

Family-friendly beachfront location with 5 outdoor pools
Hotel Riu Palace Costa Mujeres - All Inclusive features a full-service spa, 5 outdoor pools, and a free water park. You can take advantage of free parking, along with limo/town car service. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this all-inclusive property include a 24-hour gym, a steam room, and free WiFi in public areas.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Sitting areas, minibars, and coffee makers are also available. Housekeeping is available on request.
A 24-hour health club and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova. Services include facials and manicures and pedicures. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 6 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Japan
  • Krystal
  • Roma
  • Spaces
  • Zarape

Things to do

  • 24-hour health club
  • 5 outdoor pools
  • Boat tours
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Kayaking
  • Outdoor pool (guest access)
  • Playground
  • Scuba diving
  • Snorkeling
  • Steam room
  • TV in common areas
  • Water skiing
  • Waterslide

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 33.94 per person, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Riu Palace Costa Mujeres-All Inclusive Resort Costa Mujeres
Riu Palace Costa Mujeres-All Inclusive Resort
Riu Palace Costa Mujeres-All Inclusive All-inclusive property
Riu Palace Costa Mujeres-All Inclusive Costa Mujeres
All-inclusive property Riu Palace Costa Mujeres-All Inclusive
Riu Palace Costa Mujeres All Inclusive
Riu Costa Mujeres Inclusive
Riu Palace Costa Mujeres All Inclusive
Hotel Riu Palace Costa Mujeres - All Inclusive Costa Mujeres

Frequently asked questions

Will I find all-inclusive rate plans at Hotel Riu Palace Costa Mujeres - All Inclusive?

Hotel Riu Palace Costa Mujeres - All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include scuba lessons, kayaking, and water fitness classes.

Is free cancellation available at Hotel Riu Palace Costa Mujeres - All Inclusive?

Hotel Riu Palace Costa Mujeres - All Inclusive offers free cancellation on certain room rates. To learn more, look at the cancellation policy on Orbitz.

What can I see near Hotel Riu Palace Costa Mujeres - All Inclusive?

This property is located in Costa Mujeres, close to North Beach and Isla Mujeres Ferry Terminal. Playa Mujeres Golf Club is also within a driving distance of 4.1 mi.

Is parking available on site at Hotel Riu Palace Costa Mujeres - All Inclusive?

Yes, self parking is offered for free at the all-inclusive property. Accessible parking is also available for guests.

Is there a spa at Hotel Riu Palace Costa Mujeres - All Inclusive?

Renova is the property's spa and services include aromatherapy, massages, and mani/pedis.

Does Hotel Riu Palace Costa Mujeres - All Inclusive include a casino?

No, Hotel Riu Palace Costa Mujeres - All Inclusive doesn't have a casino.

Will I find an indoor pool at Hotel Riu Palace Costa Mujeres - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 5 outdoor pools.

Is Hotel Riu Palace Costa Mujeres - All Inclusive a good place to stay for couples?

This beachfront all-inclusive property offers many amenities for couples such as 5 outdoor pools and 2 poolside bars with some guestrooms featuring private pools.

Does Hotel Riu Palace Costa Mujeres - All Inclusive have a hot tub?

No, but guests can enjoy a steam room at this all-inclusive property.

Does Hotel Riu Palace Costa Mujeres - All Inclusive have a restaurant that serves breakfast?

Yes, Hotel Riu Palace Costa Mujeres - All Inclusive has 6 restaurants, and serves free buffet breakfast each morning.

Does Hotel Riu Palace Costa Mujeres - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Riu Palace Costa Mujeres - All Inclusive.

Does Hotel Riu Palace Costa Mujeres - All Inclusive have connecting rooms?

No, there aren't connecting guestrooms at this all-inclusive property.

How close is the airport from Hotel Riu Palace Costa Mujeres - All Inclusive?

The closest major airport to Hotel Riu Palace Costa Mujeres - All Inclusive is Cancun Intl. Airport (CUN), which is 22.3 mi away (52 minutes by car).

Can I book a room with a balcony at Hotel Riu Palace Costa Mujeres - All Inclusive?

Yes, some guestrooms at this all-inclusive property offer a balcony where guests can enjoy ocean or pool views.

Hotel Riu Palace Costa Mujeres - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 816 out of 1331 reviews
Rating 8 - Good. 273 out of 1331 reviews
Rating 6 - Okay. 150 out of 1331 reviews
Rating 4 - Poor. 44 out of 1331 reviews
Rating 2 - Terrible. 48 out of 1331 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Vitaliy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2025

10/10 Excellent

Valeriy

Stayed 7 nights in Nov 2025

10/10 Excellent

Ricky Allen Delno

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean. Excellent food choices! Pool was amazing!
Stayed 3 nights in Oct 2025

10/10 Excellent

Siyi

Stayed 4 nights in Oct 2025

10/10 Excellent

yasmin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Jillian Rose

Stayed 5 nights in Oct 2025

6/10 Okay

Alex

Traveled with family
Liked: Cleanliness, staff & service, amenities
It’s a nice resort overall, but if asking would I go again, and the answer is probably not. Riu Palace is not very family friendly. There are no elevators around the stairs when going to the beach, we had to manhandle our stroller everytime when going up or down. There are elevators but they are pretty far away from pool/beach stairs. There are no restrooms in Restaurants or buffet. Mosquitoes were horrible almost every evening when we were there couldn’t enjoy being outside. Food is good but could be better, lots of empty areas. Restaurants are lacking. Small portions and very few varieties. I’d prefer staying in Buffets. I would give more than 3 starts. More like 3.5 but not 4.
Stayed 8 nights in Sep 2025

10/10 Excellent

Merlys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

4/10 Poor

Peter

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
RIU Palace at Costa Mujeres is a beautiful place, with enough greenery not to feel like you are in concrete jungle setting, with an awesome beach!  Entertainment will keep you engaged if you are easily bored. Make sure you know where the nearest restaurants are, in case you need to use one, as there is a shortage  of them on a resort.  Bring mosquito spray!!! If you travel with kids, the non-alcoholic beverages from the bars are great for kids, but if you want an adult drink, low quality liquor is what you'll get. Food options will keep you from being hungry.  From buffet, to bar grills, to restaurants. However if you want a more upscale dining experience, look else where as you'll not find it at this resort!  When serving guests, staff always friendly and professional, but it felt like the resort was understaffed big time.
Night time skies
Night time pools
From the pool towards ocean
View from room 4110
Stayed 8 nights in Sep 2025

10/10 Excellent

Habib

Liked: Cleanliness
Stayed 6 nights in Oct 2025

8/10 Good

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the pool and the beach. Could have
Stayed 6 nights in Oct 2025

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Riu Palace Costa Mujeres - All Inclusive was amazing!! The whole staff is very professional and friendly! They really cater to your every need! The resort was very clean and spotless! The young lady on the 4th floor tended to our room every day with fresh towels. She did an exceptional job. Cristo is a server on the beach and he was very respectful and helpful. I will definitely go back again.
Stayed 5 nights in Sep 2025

10/10 Excellent

Eglys

Liked: Cleanliness, staff & service, property conditions & facilities
I love it
Stayed 5 nights in Sep 2025

10/10 Excellent

William J

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the Hydrotherapy spa every day. A little disappointed the women's sauna was out of service. The men's sauna wasn't working properly.
Stayed 5 nights in Sep 2025

10/10 Excellent

Zoila

H
Stayed 3 nights in Sep 2025

10/10 Excellent

Reyna Silvia

Stayed 4 nights in Sep 2025

2/10 Terrible

KASHALA

Liked: Cleanliness, staff & service, property conditions & facilities
Although the resort was nice, the food was HORRIBLE even the food in the restaurants was disgusting, luckily the staff was able to transfer us to another resort where we were able to enjoy the remainder of the vacay. I wouldn't recommend this resort due to the food.
Stayed 3 nights in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

8/10 Good

Kenia

Stayed 2 nights in Sep 2025

6/10 Okay

Delaney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!! Loved our waiter at the bar her name was Anahi she was great and knew exactly what we wanted to drink!!
Stayed 2 nights in Sep 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

8/10 Good

Kaila

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Waterpark
Stayed 3 nights in Sep 2025

8/10 Good

Max

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 3 nights in Sep 2025

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo era perfecto, pero deberían mejorar el cuidado de los niños en el Daycare no tuve buena experiencia tenían una sola cuidadora y yo presentía que no debía irme y me quedé de lejos mirando que pasaba y mis dos niños querían quedarse mientras yo iba a la playa con mi esposo y me quedé observando de lejos y mi niño más pequeño comenzó a llorar por mi y la maestra continuó haciendo la actividad mi hijo se fue lejos de ella el otro niño mío se dio cuenta y fue a coger a su hermano que pasa si alguien coge a mi niño de la mano y se lo lleva ? Que pasaría si yo no hubiera tenido ese presentimiento y me hubiese quedado allí mirando mi niño y estamos hablando de dos niños uno 4 años y uno 6 años por favor el hotel es demasiado bueno pero nada es más importante que el cuidado de un hijo , me dio tanta rabia que fui y cogi mis niños y me los lleve conmigo a la playa h esa maestra ni cuenta se dio que me lleve los niños omggg HORRIBLEEEEEE
Stayed 4 nights in Aug 2025