Resort was beautiful. Poor bathroom layout, privacy for toilet but for getting out of shower, changing, etc. It is open. Fire alarm kept going off early mornings, and even at night. Then loud announcements that everything is ok, happened three days in a row. Lobby smells amazing! Staff was wonderful. Buffets were decent. Entertainment was ok. Beach was gorgeous. Would recommend this resort!
I really enjoyed the entertainment at night and thought it was better than other resorts I had been to. They had 3 Tenors one night and they were fabulous. The beach was great and the relatively low profile of the building means more sun in the afternoons as the sun goes down! Plenty of pool and beach chairs and the beach itself is great. The ocean is suitable for swimming in the area. One thing that is nice is a self-serve bar/lounge that is 24 hours. If you want a small snack, cappucino, or drink at any time of day you can walk in and grab it.
Food was sub par. Was my wife and son's birthday, but they did nothing for them.
I thought the property was beautiful. Super clean. Super friendly staff. Food was good and service was great. Very nice property!!
Food and service was excellent. Didn't like that they had two swimup pool bars but none was adults only, kids allowed in both.
Needs a little more amenities and better in-room varieties
Clean rooms, friendly stuff, great restaurants and food was amazing.... definitely going back.
Clean, well staffed resort. Was not very busy, plenty of chairs around the pool. Recommend swim up pool rooms!
There was not enough shade by the pool areas, the umbrellas were small and somewhat see through. There were not enough bathrooms throughout the hotel .There seemed to be only one ice machine and elevator bank per floor.
Wonderfully situated away from Cancun's hustle and bustle.The property has an excellent and very specious layout. It never feels crowded. Superb beach access !
The staff is just awesome, all of them, thank you for the great service. Delicious food , The hotel is beautiful, super clean and great facilities, looking forward to come back!
Nice location. Great staff and service. Well managed. Great improvements on every level.
Huge and beautiful !! Beautiful area. Very good food.
The newness of the resort was a plus, everything was fresh and in working order. Entertainment team was one of the best. We usually don’t eat at the buffet, but found the buffet to be better than the sit down restaurants.
The Beaches and Pools were great. The staff was great also
The cleanliness and service were amazing. We would definitely return. There was plenty of space at the pool and beach to get chairs at any time. The property is further away from the airport than other resorts, but we booked a private shuttle so it eliminated the multiple stops. It still took 45 minutes, but totally worth it. The buffet was the best food options. In our opinion, the specialty restaurants weren't worth the hype. We had to wait longer to get sat and also the servers had too many tables to tend to. We really liked that all the eating and drinking options were near the beach with beach view. Some resorts have their restaurants hidden, but there were plenty of outdoor options for eating or drinking. There was not much night life at the resort, but that didn't matter to us. It was a great trip!
A very nice hotel. Maybe a little bit far from Cancun downtown, but there are plenty of activities in a hotel. Staff was awesome, super friendly. Food was good, no complaints. Beach had some seaweeds, but guys where cleaning it everyday. Overall happy with this hotel and would definitely come back
Riu Palace Costa Mujeres-All Inclusive places you within a 10-minute drive of Playa Mujeres Golf Club and Mujeres Beach. This 670-room, 4-star property has 5 outdoor pools along with a full-service spa and a free water park.
Start your day off right with a free buffet breakfast, served each morning from 7 AM to 10:30 AM. Relish the international cuisine at Spaces, one of 6 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.
The 670 air-conditioned accommodations feature balconies or patios and afford space to spread out with sitting areas. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Minibars, coffee makers, and free bottled water are also standard.
Riu Palace Costa Mujeres-All Inclusive features a full-service spa, 5 outdoor pools, and a free water park. You can take advantage of free parking, along with limo/town car service. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this all-inclusive property include a 24-hour health club, a steam room, and free WiFi in public areas.
Resort was beautiful. Poor bathroom layout, privacy for toilet but for getting out of shower, changing, etc. It is open. Fire alarm kept going off early mornings, and even at night. Then loud announcements that everything is ok, happened three days in a row. Lobby smells amazing! Staff was wonderful. Buffets were decent. Entertainment was ok. Beach was gorgeous. Would recommend this resort!
I really enjoyed the entertainment at night and thought it was better than other resorts I had been to. They had 3 Tenors one night and they were fabulous. The beach was great and the relatively low profile of the building means more sun in the afternoons as the sun goes down! Plenty of pool and beach chairs and the beach itself is great. The ocean is suitable for swimming in the area. One thing that is nice is a self-serve bar/lounge that is 24 hours. If you want a small snack, cappucino, or drink at any time of day you can walk in and grab it.
Food was sub par. Was my wife and son's birthday, but they did nothing for them.
I thought the property was beautiful. Super clean. Super friendly staff. Food was good and service was great. Very nice property!!
Food and service was excellent. Didn't like that they had two swimup pool bars but none was adults only, kids allowed in both.
Needs a little more amenities and better in-room varieties
Clean rooms, friendly stuff, great restaurants and food was amazing.... definitely going back.
Clean, well staffed resort. Was not very busy, plenty of chairs around the pool. Recommend swim up pool rooms!
