Grand Palladium Select Costa Mujeres - All Inclusive

4.0 star property
Family-friendly property on the beach, with 3 outdoor pools
VIP Access

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Photo gallery for Grand Palladium Select Costa Mujeres - All Inclusive

On the beach, white sand, sun loungers, beach umbrellas
Reception
Lobby sitting area
3 outdoor pools, open 8 AM to 8 PM, pool umbrellas, sun loungers
8 restaurants, breakfast, lunch served; local and international cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included

Explore the area

Map
Vialidad Paseo Mujeres, Municipio de Isla Mujeres, Costa Mujeres, QROO, 77440
  • Playa Mujeres Golf Club
    ‪18 min walk‬
  • Mujeres Beach
    ‪6 min drive‬
  • North Beach
    ‪53 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪40 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Junior Suite Garden View

8.4 out of 10
Very good
(32 reviews)
  • 710 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Family Selection Junior Suite Beachside

9.0 out of 10
Wonderful
(2 reviews)
  • 710 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Junior Suite Poolside

9.0 out of 10
Wonderful
(45 reviews)
  • 710 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Junior Suite Poolside Ocean View

8.4 out of 10
Very good
(8 reviews)
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Junior Suite Garden View Single Use

10.0 out of 10
Exceptional
(7 reviews)
  • 710 sq ft
  • Lake view
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Family Selection Junior Suite Beachside Ocean View

  • 710 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Family Selection Junior Suite Beachside Panoramic Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • 710 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

About the neighborhood

Costa Mujeres

Grand Palladium Select Costa Mujeres - All Inclusive places you 6.9 mi (11.1 km) from Ultramar Ferry Puerto Juárez and 9.5 mi (15.4 km) from Plaza 28. This 493-room, 4-star property welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and a free water park.

What's nearby

  • Playa Mujeres Golf Club - 18 min walk - 1.0 mile
  • Mujeres Beach - 6 min drive - 2.0 miles
  • Isla Mujeres Ferry Terminal - 52 min drive - 8.0 miles
  • North Beach - 53 min drive - 8.5 miles
  • Dolphin Discovery - 56 min drive - 10.2 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Isla Blanca - ‬8 min walk
  • ‪Flavors - ‬5 min drive
  • ‪Mar - ‬5 min drive
  • ‪Xtra Time - ‬11 min walk
  • ‪World Café - ‬17 min walk

About this property

Grand Palladium Select Costa Mujeres - All Inclusive

Family-friendly property on the beach, with 3 outdoor pools
Grand Palladium Select Costa Mujeres - All Inclusive features a full-service spa, 3 outdoor pools, and a free water park. Free valet and self parking are available, and there's also an airport shuttle for a fee. Multilingual staff at the 24-hour front desk can assist with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this all-inclusive property include a children's pool, a gym, and a sauna.
55-inch Smart TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer jetted tubs, hair dryers, and designer toiletries. Free minibar items, furnished balconies or patios, and sitting areas are also standard. Change of towels is available on request.
8 outdoor tennis courts, a health club, and a complimentary water park are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free covered self parking on site
  • Free covered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Chang Thai (Thai Cuisine)
  • El Dorado (Steak House)
  • Isla Blanca (ShowCooking)
  • Portofino (Italian)
  • Sumptuori (Japanese)

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • 8 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free beach club
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Health club
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • Tennis lessons
  • Water sports equipment
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Business center
  • Conference center (10,710 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • 6 buildings
  • Art Deco architecture
  • Banquet hall
  • Built in 2018
  • Lifeguards
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Late-night room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 2 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Service fee: MXN 380

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector and a security system.

Additional information about polices, regulations, and more:

  • Pool access available from 8 AM to 8 PM.
  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Grand Palladium Costa Mujeres Resort All Inclusive
Grand Palladium Costa Mujeres Resort Spa All Inclusive
Grand Palladium Costa Mujeres Resort All Inclusive
Grand Palladium Costa Mujeres All Inclusive
Grand Palladium Costa Mujeres Resort Spa All Inclusive
Grand Palladium Resort All Inclusive
Grand Palladium All Inclusive
Grand Palladium All Inclusive

Frequently asked questions

Are free cancellation options available at Grand Palladium Select Costa Mujeres - All Inclusive?

Grand Palladium Select Costa Mujeres - All Inclusive offers free cancellation on certain room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Grand Palladium Select Costa Mujeres - All Inclusive?

As of Jul 3, 2025, prices found for a 1-night stay for 2 adults at Grand Palladium Select Costa Mujeres - All Inclusive on Jul 16, 2025 start from $452.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Grand Palladium Select Costa Mujeres - All Inclusive?

This property is located in Costa Mujeres, just steps from Mujeres Beach. You'll also find Playa Mujeres Golf Club and El Meco Archaeological Site within a short drive.

Is parking available on site at Grand Palladium Select Costa Mujeres - All Inclusive?

Yes, valet parking and self parking are offered for free at the all-inclusive property. Accessible parking is also available for guests.

Is there a spa at Grand Palladium Select Costa Mujeres - All Inclusive?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, Thai massages, aromatherapy, and Ayurvedic treatments.

Does Grand Palladium Select Costa Mujeres - All Inclusive feature a casino on the premises?

No, Grand Palladium Select Costa Mujeres - All Inclusive doesn't have a casino.

Is there an indoor pool at Grand Palladium Select Costa Mujeres - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools. Guests have pool access between 8 AM and 8 PM.

Is Grand Palladium Select Costa Mujeres - All Inclusive good for couples?

This beachfront all-inclusive property offers plenty of amenities for couples including a beach bar, 3 outdoor pools, and a garden-view restaurant.

Are there hot tubs at Grand Palladium Select Costa Mujeres - All Inclusive?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Grand Palladium Select Costa Mujeres - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Grand Palladium Select Costa Mujeres - All Inclusive has 8 restaurants, and serves free buffet breakfast each morning.

Does Grand Palladium Select Costa Mujeres - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Grand Palladium Select Costa Mujeres - All Inclusive.

Does Grand Palladium Select Costa Mujeres - All Inclusive have connecting rooms?

No, there aren't connecting guestrooms at this all-inclusive property.

What is the closest airport to Grand Palladium Select Costa Mujeres - All Inclusive?

The closest major airport to Grand Palladium Select Costa Mujeres - All Inclusive is Cancun Intl. Airport (CUN), which is 19.5 mi away (50 minutes by car).

Are there rooms with balconies that I can book at Grand Palladium Select Costa Mujeres - All Inclusive?

Yes, every guestroom at Grand Palladium Select Costa Mujeres - All Inclusive comes with a furnished balcony with some featuring ocean or garden views.

Does Grand Palladium Select Costa Mujeres - All Inclusive offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Grand Palladium Select Costa Mujeres - All Inclusive.

Grand Palladium Select Costa Mujeres - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 576 out of 1000 reviews
Rating 8 - Good. 189 out of 1000 reviews
Rating 6 - Okay. 105 out of 1000 reviews
Rating 4 - Poor. 69 out of 1000 reviews
Rating 2 - Terrible. 61 out of 1000 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Phelix

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to relax and enjoy
Stayed 7 nights in Apr 2025

10/10 Excellent

Avinash

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Freindlt staff and good food with vegetarian options
Stayed 3 nights in Mar 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been to many resorts but this is the first time I've said I'd go back. Great value for money, great staff and service, great food options including the buffets. Property and beach were exactly what i was hoping for
Stayed 6 nights in Mar 2025

10/10 Excellent

Ignacia Solia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacaciones para descansar

Our stay at Grand Palladium Costa Mujeres was fantastic! From the warm welcome to the beautiful, well-maintained property, everything was perfect. The rooms were spacious and comfortable, the food was delicious, and the staff provided top-notch service. Whether relaxing by the pool, enjoying the spa, or exploring, there was always something to do. A truly unforgettable experience—I can’t wait to return!
Stayed 3 nights in Mar 2025

4/10 Poor

Richard

Traveled with group, Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I want to start by saying we did not have a bad experience here, but we attended a wedding and were with a group of friends. The food at this location was really sub par. In addition to that everything is so far to walk they have golf carts running all over trying to pick people up to take them where they need to go. This was really a pain to deal with. I would suggest going to Xcaret hotel, Nizuc, Secrets, Riu or if you want to venture into Playa goto the Hilton. Much better experiences in my opinion. Many places I still haven’t been to, but I can say that we won’t be spending our time back at this location.
Stayed 2 nights in Mar 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort just need more availability for carts and boats
Stayed 1 night in Mar 2025

8/10 Good

Jongwook

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
In general, our stay wasn’t bad, but it wasn’t great either due to the slow room service. I requested an extra comforter for the sofa bed, and it took more than an hour to arrive—I had to call five times. When I asked for additional towels and tea bags, it also took over an hour, which was frustrating, especially when my kids were ready to sleep around 10 PM, and the comforter didn’t arrive until midnight. I requested clean towels before showering, but by the time they arrived, we had already dried off while waiting. I also asked for tea bags, but they never came. These small inconveniences negatively impacted our overall experience at the hotel. Additionally, making dinner reservations could be smoother and faster—no one wants to wait 30 minutes just to book a meal. That said, the quality of the dinner restaurants was excellent, and the hotel has many great aspects, but a few bad experiences can overshadow the good. Most importantly, beware of Expedia’s misleading advertisements. They show pictures of rooms with pool views, but in reality, the hotel is simply located on the pool side. If you're unlucky, like us, your view might be nothing but trees and people walking by. It’s poolside, not a pool view. Expedia should stop deceiving customers with false advertising—starting a vacation with disappointed kids is not fun.
Stayed 3 nights in Mar 2025

8/10 Good

Oxana

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent at the resort 7 days. Friday, Saturday and Sunday no activities at the theater because there are weddings so if you’re not part of the wedding, there are no shows which for a resort of this level I believe is not OK. We used to stay in smaller resorts, and there was always entertainment for the guests every evening. Also a resort like this could have better drinks, at least in the lobby bar. The main buffet was amazing and the food was always good there, if you stay at the family selection, the Argentinian steakhouse was the best. All other restaurants are a waste of time ( personal opinion). The resort territory it’s huge and it’s beautiful but the only one thing is that during the evening time after show is finished there is no golf cart available to take. there are just not enough for everyone. Everything else was pretty good.
Stayed 7 nights in Mar 2025

8/10 Good

Jenny

Stayed 4 nights in Mar 2025

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Wook

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything at this hotel was absolutely perfect, and the staff were exceptionally kind and attentive. From the warm welcome to the thoughtful service, every detail exceeded my expectations. A truly unforgettable stay!
Stayed 5 nights in Mar 2025

10/10 Excellent

Francisca Isabel Martinez, Fontana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Oleh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Cancun
Stayed 6 nights in Mar 2025

10/10 Excellent

C. Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. Very clean. Really nice.
Stayed 4 nights in Mar 2025

10/10 Excellent

Tatiana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time! The property is beautiful, beach is great! Very clean. Staff is very polite and friendly. Food is good. You won’t be disappointed. Worth a little extra drive from Cancun.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jayden

Stayed 5 nights in Mar 2025

10/10 Excellent

Bruno

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent a week with family and trull amazed with the resort, facilities, staff services and the beach. The resort is composed of 3 units, Grand Palladium Select, Grand Palladium Family Selection and TRS (adults). We stayed at GP Select with granted access to GP Family Selection areas, restaurants and pools. We had access to 2 buffets and 7 restaurants ( Italian, steakhouse, Thai, Japanese, American, Mexican and Mediterranean) as well to the different bars, snack bars around the different pools. We did not have access to TRS. Dinning options were very diversified and great quality. Complex is new and rooms are very clean with excellent staff service. The pools are clean with many activities during the day. The beach is great, clear waters, no rocks and very easy find a chair, same around the pools.
Stayed 6 nights in Mar 2025

2/10 Terrible

TIMOTHY, DENVER

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
When we booked the Grand Palladium through Expedia, we were promised a $600 resort credit and a free bottle of wine. Both showed on our reservation details. Neither of these were provided by the resort. Upon letting Expedia know, they did not make it right, stating they have to “abide by the seller’s decision”. I will no longer be using Expedia and will not stay at the Grand Palladium. False advertising by both. Buyer beware
Stayed 3 nights in Feb 2025

10/10 Excellent

Jezzamine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really love the beach and how it’s a short walk from our hotel. We love the food and the service/staff.
Stayed 4 nights in Feb 2025

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place
Stayed 7 nights in Feb 2025

10/10 Excellent

SOHAIB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Rahul, Kitchener

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing!
Stayed 4 nights in Feb 2025

8/10 Good

Christina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Intake and departure were swift. We had to wait for our room to be ready at 3pm but were allowed to roam the property in the meantime. I’d suggest bringing a change of clothes for the pool if you have an early flight in. The buffet food selection was excellent. We only dined one night at the a la carte steakhouse El Guacho, service and food were great. We did breakfast at Capricho and the other restaurant on the TRS side. Both had a la carte menus with some buffet selections, food at both places were delicious. All the pool areas looked well kept as well as the beach. If you are traveling with little ones they have a nice pool setup with slides and zero clearance entrance. The family pool at Family selection gets started with music and activities at 11am. There were quite a few weddings during our 3 day stay so bear in mind there will be a lot of people on site if you’re caught in the cross hairs. My only concern was how big the resort is, you have 3 modes of transportation, either walk (a lot) or wait for a trolley or take a boat ride. It’s setup like the Venice canals. Their night life has a few options so you don’t need to really travel out of the resort unless you want to. Overall our stay was pleasant, relaxing and fun. Service 5/5, cleanliness 5/5, value 5/5, sleep quality 5/5, rooms 5/5, location 3/5 (it’s about a 40 min drive from Cancun airport no traffic. Setup private transportation if you can swing it.
Stayed 3 nights in Feb 2025

10/10 Excellent

Rachana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only challenge I had was its hard to get a reservation at the restaurants even when you see open tables. Hoping they can adjust prior to my next trip in October. Thank you. All else was wonderful!
Stayed 3 nights in Feb 2025

10/10 Excellent

Zachary N

Liked: Amenities
Great facility. Well run.
Stayed 4 nights in Feb 2025