Grand Palladium Select Costa Mujeres - All Inclusive

5.0 star property
Luxury property on the beach, with 3 outdoor pools
VIP Access

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Photo gallery for Grand Palladium Select Costa Mujeres - All Inclusive

On the beach, white sand, sun loungers, beach umbrellas
Creator video
3 outdoor pools, open 8 AM to 8 PM, pool umbrellas, sun loungers
10 bars/lounges, swim-up bar, poolside bar, beach bar
8 restaurants, breakfast, lunch served; local and international cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included

Explore the area

View in a map
Vialidad Paseo Mujeres, Municipio de Isla Mujeres, Costa Mujeres, QROO, 77440
  • Place, Mujeres Beach
    ‪6 min drive‬
  • Place, North Beach
    ‪53 min drive‬
  • Place, Dolphin Discovery
    ‪56 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪39 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Junior Suite Garden View

8.6 out of 10
Excellent
(37 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Family Selection Junior Suite Beachside

9.4 out of 10
Exceptional
(3 reviews)
  • 710 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Junior Suite Garden View Single Use

9.8 out of 10
Exceptional
(8 reviews)
  • 710 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Junior Suite Poolside

9.0 out of 10
Wonderful
(50 reviews)
  • 710 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Junior Suite Poolside Ocean View

8.4 out of 10
Very good
(8 reviews)
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Family Selection Junior Suite Beachside Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 710 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Family Selection Junior Suite Beachside Panoramic Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • 710 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

Costa Mujeres

Grand Palladium Select Costa Mujeres - All Inclusive places you 6.9 mi (11.1 km) from Ultramar Ferry Puerto Juárez and 9.5 mi (15.4 km) from Plaza 28. This 493-room, 5-star property welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and a free water park.

What's nearby

  • Playa Mujeres Golf Club - 18 min walk - 1.0 mile
  • Mujeres Beach - 6 min drive - 2.0 miles
  • Isla Mujeres Ferry Terminal - 52 min drive - 8.0 miles
  • North Beach - 53 min drive - 8.5 miles
  • Dolphin Discovery - 56 min drive - 10.2 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Isla Blanca - ‬8 min walk
  • ‪Moctezuma - ‬12 min walk
  • ‪Velvet - ‬4 min drive
  • ‪Flavors - ‬5 min drive
  • ‪Poseidon - ‬4 min walk

About this property

Grand Palladium Select Costa Mujeres - All Inclusive

Luxury property on the beach, with 3 outdoor pools
Grand Palladium Select Costa Mujeres - All Inclusive features a full-service spa, 3 outdoor pools, and a free water park. Free valet and self parking are available, and there's also an airport shuttle for a fee. Multilingual staff at the 24-hour front desk can assist with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this all-inclusive property include a children's pool, a gym, and a sauna.
55-inch Smart TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer jetted tubs, hair dryers, and designer toiletries. Free minibar items, furnished balconies or patios, and sitting areas are also standard. Change of towels is available on request.
8 outdoor tennis courts, a health club, and a complimentary water park are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free covered self parking on site
  • Free covered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Chang Thai (Thai Cuisine)
  • El Dorado (Steak House)
  • Isla Blanca (ShowCooking)
  • Portofino (Italian)
  • Sumptuori (Japanese)

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • 8 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free beach club
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Health club
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • Tennis lessons
  • Water sports equipment
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Business center
  • Conference center (10,710 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • 6 buildings
  • Art Deco architecture
  • Banquet hall
  • Built in 2018
  • Lifeguards
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 2 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 33.94 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Service fee: MXN 380

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector and a security system.

Additional information about polices, regulations, and more:

  • Pool access available from 8 AM to 8 PM.
  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Grand Palladium Costa Mujeres Resort All Inclusive
Grand Palladium Costa Mujeres Resort Spa All Inclusive
Grand Palladium Costa Mujeres Resort All Inclusive
Grand Palladium Costa Mujeres All Inclusive
Grand Palladium Costa Mujeres Resort Spa All Inclusive
Grand Palladium Resort All Inclusive
Grand Palladium All Inclusive
Grand Palladium All Inclusive

Frequently asked questions

Are free cancellation options available at Grand Palladium Select Costa Mujeres - All Inclusive?

Grand Palladium Select Costa Mujeres - All Inclusive offers free cancellation on certain room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Grand Palladium Select Costa Mujeres - All Inclusive?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Grand Palladium Select Costa Mujeres - All Inclusive on Oct 8, 2025 start from $283.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Grand Palladium Select Costa Mujeres - All Inclusive?

This property is located in Costa Mujeres, just steps from Mujeres Beach. You'll also find Playa Mujeres Golf Club and El Meco Archaeological Site within a short drive.

Is there parking available at Grand Palladium Select Costa Mujeres - All Inclusive?

Yes, valet parking and self parking are offered for free at the all-inclusive property. Accessible parking is also available for guests.

Is there a spa at Grand Palladium Select Costa Mujeres - All Inclusive?

There is a full-service spa available for guests to enjoy and services include Thai massages, deep-tissue massages, hydrotherapy, and reflexology.

Does Grand Palladium Select Costa Mujeres - All Inclusive feature a casino on the premises?

No, Grand Palladium Select Costa Mujeres - All Inclusive doesn't have a casino.

Is there an indoor pool at Grand Palladium Select Costa Mujeres - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools. Guests have pool access between 8 AM and 8 PM.

What do couples enjoy most about Grand Palladium Select Costa Mujeres - All Inclusive?

This beachfront all-inclusive property offers plenty of amenities for couples including a beach bar, 3 outdoor pools, and a garden-view restaurant.

Are there hot tubs at Grand Palladium Select Costa Mujeres - All Inclusive?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Grand Palladium Select Costa Mujeres - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Grand Palladium Select Costa Mujeres - All Inclusive has 8 restaurants, and serves free buffet breakfast each morning.

Does Grand Palladium Select Costa Mujeres - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Grand Palladium Select Costa Mujeres - All Inclusive.

Does Grand Palladium Select Costa Mujeres - All Inclusive have connecting rooms?

No, there aren't connecting guestrooms at this all-inclusive property.

What is the closest airport to Grand Palladium Select Costa Mujeres - All Inclusive?

The closest major airport to Grand Palladium Select Costa Mujeres - All Inclusive is Cancun Intl. Airport (CUN), which is 19.5 mi away (50 minutes by car).

Are there rooms with balconies that I can book at Grand Palladium Select Costa Mujeres - All Inclusive?

Yes, every guestroom at Grand Palladium Select Costa Mujeres - All Inclusive comes with a furnished balcony with some featuring ocean or garden views.

Does Grand Palladium Select Costa Mujeres - All Inclusive offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Grand Palladium Select Costa Mujeres - All Inclusive.

Reviews

Grand Palladium Select Costa Mujeres - All Inclusive Reviews

8.4

Very Good

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 595 out of 1000 reviews
Rating 8 - Good. 176 out of 1000 reviews
Rating 6 - Okay. 103 out of 1000 reviews
Rating 4 - Poor. 67 out of 1000 reviews
Rating 2 - Terrible. 59 out of 1000 reviews

Reviews

10/10 Excellent

Kalpit

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Hospitality is as good as it gets..! Excellent time with family
Stayed 4 nights in Jun 2025

10/10 Excellent

Heidi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great and the property was beautiful. We loved taking the boat taxi.
Stayed 5 nights in Jun 2025

10/10 Excellent

Anthony Edward

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is amazing.this was my second time staying with Grand Palladium and it was just as expected.
Stayed 5 nights in Jun 2025

10/10 Excellent

Adolfo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grate Vacation Excellent place
Stayed 4 nights in Jun 2025

10/10 Excellent

Aleksandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, highly recommend. Lots of dining options, entertainment and beautiful grounds.
Stayed 5 nights in Jun 2025

10/10 Excellent

Paula

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service specially Maria Teresa one the concierge people and all of them also the manager Edith Palomares
Stayed 4 nights in Jun 2025

10/10 Excellent

Leith Johny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 3 nights in Jun 2025

6/10 Okay

Monelle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Though the property is lovely for a five star hotel, I was expecting more. Have tried three of the restaurants. I don’t know how it’s possible that everyone of the restaurants the food was mediocre. This is Mexico. I’m not expecting mediocre. I’m expecting to be wild for the price that I paid at this hotel. The pool was fine. The room was big attention to detail is lacking. Example they left us two pouches of coffee while we were there for four days what were we supposed to do after the first two days they never brought us more coffee, minor incident like this just made it less enjoyable for what we paid which was a lot.
Stayed 4 nights in Jun 2025

10/10 Excellent

Vijiti

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at the Grand Palladium Costa Mujeres! From the start, the concierge service from Maria Teresa made our trip seamless—she reached out before our arrival, helped plan our stay, and booked all our restaurant reservations in advance, saving us so much time and stress. The property itself is stunning—the Village Mall was vibrant and full of energy in the evenings, the Fizz Pool area was the perfect spot to relax with a drink, and the spa was absolutely serene. Highly recommend this resort for a relaxing and well-organized getaway!
Stayed 7 nights in Jun 2025

10/10 Excellent

Brandon

Stayed 3 nights in Mar 2025

10/10 Excellent

Nightingale

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant resort
Stayed 4 nights in Jun 2025

10/10 Excellent

addel fernandez

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The stay at the hotel was pleasant and we enjoyed a professional interaction with the staff we are very grateful in particular with miss Maria Teresa she was very supportive with our necessities and questions, for people like her we always planning to comeback that's for everything palladium hotels
Stayed 6 nights in Jun 2025

10/10 Excellent

madelainy

Liked: Cleanliness, amenities, property conditions & facilities
Oll is good
Stayed 5 nights in Jun 2025

6/10 Okay

Eugen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice resort but low quality food.
Stayed 6 nights in May 2025

10/10 Excellent

Julye Souza De

Stayed 4 nights in May 2025

8/10 Good

Surinder Paul, Romford

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff could have been more inviting
Stayed 4 nights in May 2025

10/10 Excellent

Melissa

Stayed 5 nights in May 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
We LOVED the property! It was big but plenty of golf carts to take you and also the boats available! We had excellent service with out personal bikers victor and Louie who were top notch. I got yelled at for getting ice (he didn’t really yell but he stated it was his job to get this, haha). We had great service at pool Jesus, Carlos, Brian, so many others I feel bad I forgot their names! We will be back!
Stayed 9 nights in May 2025

4/10 Poor

Nalinkumar

Liked: Property conditions & facilities
Stayed 7 nights in May 2025

8/10 Good

Quentin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful time and the workers were very attenive and friendly.
Stayed 4 nights in Mar 2025

10/10 Excellent

brillyt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

nancy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
+++
Stayed 4 nights in Apr 2025

6/10 Okay

Lupe

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
I’m very disappointed with the cleanliness and the mini fridge I wasn’t asking for beer or anything else I just need bottles of water hard to get it!!!
Stayed 6 nights in Apr 2025

8/10 Good

amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean property with friendly and attentive staff. Only drawback is the mediocre food.
Stayed 4 nights in Apr 2025

2/10 Terrible

Jorge

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
We travelled with small children two toddlers. We had the worst experience ever after all this years traveling to Mexico. Be aware if traveling with kids they have shuttles that use the same road as pedestrians and they can easily run into pedestrians we were almost ran over we had to walk with caution and it was so stressful and very unsafe for children. The food was old, cold and had no taste and didn’t have a good presentation. it seems like they would serve the left overs. There is not much to do we were ready to come back home after expending a day there. We all got sick. I would not recommend this place to anyone. Most employees were not friendly and seem bothered. My 2 year old accidentally drop the bracelet ring at the store Pier 27 and they made us pay for it and intended to keep the bracelet. They were rude to us. We did not expect such bad service. We spent so much money for a terrible experience.