The property is HUGE but very Beautiful. Be prepared to walk a lot or wait for a cart to take you to the next destination. Food was not good at all and we aren’t that picky. Overall trip was great being with our family.
We loved the layout of the property. We liked that the alacarte restaurants were in one location. The beach is beautiful. The pools are great. The staff were, without exception, extremely friendly.
Everything was excellent from start to finish. Very nice and courteous staff
The local food offerings were delicious! Came for the Rafael Nadal Tennis Center and loved it. Absolutely loved playing on the red clay, and the center was friendly and brand new. It was hot, but the roof made the playing conditions much better. Highly recommended.
Everything was great except the beach.. it was very dirty
The service was very good. Only major improvement needed in my opinion, is the need for chips and guacamole to be served at more places.
Like the resort and had a good time with my family
The rooms smelled like sewage. The food was cold or undercooked often
This property is beautiful and brand new! I was impressed w the staff and their friendly professionalism. The pool and amenities were amazing, the beach was footsteps away and the food was great! I would definitely go back and recommend this resort to everyone!
The resort was very large. But the staff made up for it! Everyone was going above and beyond
The food, wow. I read every review on this resort. Those that chose less than a 5, chose it based on silly reasons! No straws, construction, maintenance, etc.... Not discounting all of these as items as silly, but come on, straws? This resort is fantastic. The food at EVERY restaurant was excellent. Service was top notch. Francisco- Main Lobby Bar. Edgar- Sports Bar. Victoria- Family Selections Pool. These folks were just a few of the fantastic men and women that helped my family have a blast. I would gladly copse this resort time and time again. I’m so glad I went with my gut and looked past some of the negative post! You won’t be disappointed!
Grand Palladium Costa Mujeres Resort & Spa - All Inclusive places you 7.5 mi (12.1 km) from Ultramar Ferry Puerto Juárez and 8.8 mi (14.2 km) from Norte Beach. This 670-room, 4-star property welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and a free water park.
Free buffet breakfast is served each morning from 7:00 AM to 11:00 AM. There are ample dining options with 8 onsite restaurants, including Isla Blanca (ShowCooking), which specializes in local and international cuisine. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.
The 670 soundproofed accommodations feature furnished balconies or patios and afford space to spread out with sitting areas. 55-inch Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Memory foam beds grant a restful night's sleep, and bathrooms offer jetted tubs, hair dryers, and designer toiletries. Free minibar items, coffee makers, and free bottled water are also standard. Change of towels is available on request.
Grand Palladium Costa Mujeres Resort & Spa - All Inclusive features a full-service spa, 3 outdoor pools, and a free water park. Free valet and self parking are available, and there's also an airport shuttle for a fee. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this all-inclusive property include a children's pool, a health club, and outdoor tennis courts.
The property is HUGE but very Beautiful. Be prepared to walk a lot or wait for a cart to take you to the next destination. Food was not good at all and we aren’t that picky. Overall trip was great being with our family.
Apreciable Huésped, Muchas gracias por tomarse el tiempo de valorar nuestros servicios e instalaciones. Es un gusto saber que su experiencia en Grand Palladium Costa Mujeres fue única y que pudo disfrutar de las diferentes áreas del hotel. ¡Esperamos tener el honor de recibirle de nuevo muy pronto! Cordialmente, Ariadna Camarena Hospitality Manager
Apreciable Huésped, Muchas gracias por puntuar Grand Palladium Costa Mujeres Resort & Spa con la máxima calificación. Nos llena de alegría saber que hemos cumplido con sus expectativas. Por favor no dude en contactarnos cuando sus viajes la traigan de vuelta a Costa Mujeres. Reciba un cordial saludo, Ariadna Camarena Hospitality Manager
Apreciable Huésped, En nombre del equipo de Grand Palladium Costa Mujeres Resort & Spa le damos las gracias por habernos elegido para disfrutar de sus vacaciones. Apreciamos que nos haya otorgado la máxima puntuación de satisfacción. Nos alegra que nuestras instalaciones y servicios hayan cumplido con sus expectativas. Estaremos a la espera de su regreso para continuar consintiéndola con la excelencia en el servicio que nos caracteriza. Saludos, Ariadna Camarena Hospitality Manager
Apreciable Huésped, Gracias por habernos elegido como sede para el disfrute de sus vacaciones en Riviera Maya. Apreciamos que haya valorado nuestro servicio a través de Expedia. Esperamos que su estancia haya sido placentera. Quedamos a la espera de su próxima visita. Reciba un cordial saludo, Ariadna Camarena Hospitality Manager
Dear Guest, For the entire team at Grand Palladium Costa Mujeres Resort & Spa was a pleasure to host you during your holidays in Mexico. We thank you for taking the time to rate us on Expedia. We look forward to welcoming you back soon. Best regards, Ariadna Camarena Hospitality Manager
We loved the layout of the property. We liked that the alacarte restaurants were in one location. The beach is beautiful. The pools are great. The staff were, without exception, extremely friendly.
Dear Guest, Thank you for at Grand Palladium Costa Mujeres Resort & Spa during your Caribbean holidays. It was a pleasure for our team to make your stay a very memorable experience. We invite you to visit us again whenever your travel plans bring you back to Costa Mujeres. Kind regards, Ariadna Camarena Hospitality Manager
Everything was excellent from start to finish. Very nice and courteous staff
Dear Guest, Thank you very much for taking the time to evaluate our Grand Palladium Costa Mujeres Resort & Spa. We hope to have the opportunity to welcome you back and pamper you soon. Do not hesitate to book your next vacation at our resort! Best regards, Ariadna Camarena Hospitality Manager
Dear Guest, Thank you for rating your experience at Grand Palladium Costa Mujeres Resort & Spa. It is a pleasure knowing that you enjoyed your stay in our resort, our aim is to provide you with a wonderful vacation experience in every sense and we are happy that on this occasion we had achieved it. We look forward to welcoming you back and creating even more amazing memories. Best regards, Ariadna Camarena Hospitality Manager
Dear Guest, It has been an honor to host you in Grand Palladium Costa Mujeres Resort & Spa and pampered you with the excellency in the service that you deserve. We would like to thank you for your preference and for rating us with 5 of 5 stars in Expedia. We trust this is only the beginning of your many visits as a new fan of our Hotel chain and look forward to your return. Cordially, Ariadna Camarena Hospitality Manager
Dear Guest , Thank you for staying at Grand Palladium Costa Mujeres Resort & Spa. It is very sad to realize by this media that your stay did not meet your expectations. We would like to know the aspects that you consider we can improve, so please do not hesitate to contact us and share your point of view with us as we gladly accept any suggestions. Hopefully you can give us the opportunity to host you again in the future so we can offer you the truly remarkable experience that you deserve. Kind regards,