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Recent guest reviews

All the activities were fun to do by the pools

I liked everything about the property. Very clean. Very neat. I should have listened to other reviews as there isn’t much else to do but lay on the beach or sit by the pool. We ended up taking a taxi into Cancun (about an $80 round trip) two of the four nights we were there. Shuttle service would be great but understand there is probably not enough demand to justify. We would definitely stay at another Rui hotel.

Great customer service at everywhere at the resort

This was a lovely property and everything on the website was there. Friendly staff and love the extra cleaning measures they take in order to keep guests and staff safe.

Was good

Excellent service

My family is 3. 2 Adults and one kid. They provide us a room with 2 very small full size bed that it made for one person. When I asked them for another room because we couldn’t fit on that bed they charged me $225 dollar to give me a normal bed that we can sleep this change Took few hours, and I didn’t have any chance but paying that extra money so we can sleep. We traveled with a big group of of people (15 people )and no body was happy with their services. They closed their buffet at 3pm until 6 and if anyone needs something to eat there is nothing to eat until 6pm. Overall I don’t recommend anyone to go to this hotel.

The staff was always friendly and helpful. Resort was very clean and beautiful! We wished the Pacha Club would of been open to have something to do after the show. Our rooms were very comfortable.

Staff was overwhelmingly nice and effective at their job. They’re also seamless always on point. Facilities were much nicer than it looks in pictures. Nighttime shows were not that good though.

It’s a very nice hotel I would definitely recommend. They just need a little more staff at some of the restaurants.

The only problem with my stay was the inability to swim in the ocean due to the horrible sea weed...

Beautiful resort

Very clean and pleasant.

Un buen hotel, pero por el precio que se paga deja mucho que desear. La comida es buena durante la cena, pero el resto del día le falta sabor además de variedad. La diversidad nocturna termina muy temprano y deberían de aprovechar el espacio del teatro para poner música y que la gente baile, es al aire libre y con suficiente espacio, pero no que la gente se vaya a dormir a las 10:30 es buena hora. La alberca tequila es la mejor, pero la música de fondo se repite cada dos horas, hasta los meseros están hartos de eso, variedad es la clave. Hablando de variedad, en los bares se pide el mismo trago y rara vez viene preparado igual, no supe porqué de esto, pero insisto por el dinero que se paga es lo mínimo que uno espera. Recomiendo ir por tres días máximos y decir que se conoce y ya. La persona del lobby se quedó con mi identificación y pase mi estancia y nunca fueron como para llamarme o decirme que tenían mi identificación, eso no es hacer su trabajo e insisto no es un hotel barato

The resort was super clean and the staff was very nice, they had different kind of activities throughout the day and they had night shows as well. The food was not the best at the buffet. If you want to have a decent dinner, definitely have to get early to any of the restaurants because they do first come first. Overall a good experience but wouldn’t come back just because of the food, it didn’t feel like being in Mexico.

Celebrating my brother’s birthday here was very relaxing. We enjoyed the time away from nyc and had no problems at all. The covid testing process was smooth and made our reentry into the US very easy. If you have any questions or just need a friendly face, please go talk to Jose at the front desk. By far the best employee at a resort we have ever met. If Jose is not a manager or a high ranking member of the RIU team... he certainly should be. Thank you again for the memories:)

Great beach, food and staff. Stayed at many Rui hotels and all consistent.

Every thing! I love the positive energy there. The employees were awesome, the restaurants and the shows

Blvd. Costa Mujeres Costa Mujeres QROO

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located 2.7 mi (4.3 km) from Mujeres Beach, Riu Dunamar All Inclusive is within a 15-minute drive of Playa Mujeres Golf Club. This 740-room, 4-star property welcomes business and leisure travelers with 5 outdoor pools, a full-service spa, and a free water park.


Dining

Free buffet breakfast is served each morning from 7 AM to 10:30 AM. Enjoy dining at Isla Mujeres, one of 5 onsite restaurants.


Rooms

The 740 air-conditioned accommodations feature balconies or patios and afford space to spread out with living rooms. Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Other standard amenities include minibars, free bottled water, and ceiling fans.


Property features

Riu Dunamar All Inclusive features a full-service spa, 5 outdoor pools, and a free water park. There's free parking and limo/town car service. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and tours or tickets. Other amenities at this all-inclusive property include a nightclub, a children's pool, and a gym.

Room options

Suite (B)

1 King Bed | Sleeps 2

Suite (B2C CAN)

1 King Bed | Sleeps 2

Suite (U)

1 King Bed | Sleeps 2

Standard Double Room (E)

2 Double Beds | 1 King Bed | Sleeps 4

Guest reviews for Riu Dunamar All Inclusive

Everyone (36) Couples (10) Family (24)
5
Family Family with small children Partner Couples

All the activities were fun to do by the pools

By on Aug 30, 2021

4
Family

I liked everything about the property. Very clean. Very neat. I should have listened to other reviews as there isn’t much else to do but lay on the beach or sit by the pool. We ended up taking a taxi into Cancun (about an $80 round trip) two of the four nights we were there. Shuttle service would be great but understand there is probably not enough demand to justify. We would definitely stay at another Rui hotel.

By on Aug 24, 2021

5
Family

Great customer service at everywhere at the resort

By on Aug 22, 2021

5
Family

This was a lovely property and everything on the website was there. Friendly staff and love the extra cleaning measures they take in order to keep guests and staff safe.

By on Jul 31, 2021

5
Family with small children

Was good

By on Jul 28, 2021

5
Family

Excellent service

By on Jul 28, 2021

3
Everyone

By on Jul 12, 2021

2
Family Family with small children Friends

My family is 3. 2 Adults and one kid. They provide us a room with 2 very small full size bed that it made for one person. When I asked them for another room because we couldn’t fit on that bed they charged me $225 dollar to give me a normal bed that we can sleep this change Took few hours, and I didn’t have any chance but paying that extra money so we can sleep. We traveled with a big group of of people (15 people )and no body was happy with their services. They closed their buffet at 3pm until 6 and if anyone needs something to eat there is nothing to eat until 6pm. Overall I don’t recommend anyone to go to this hotel.

By on Jul 8, 2021

Review comment responded on Jul 13, 2021

Dear Guest, Thank you for taking the time to reach out to us and provide us your feedback. It is our aim to provide a level of service that will make all our valued guest feel comfortable and always welcome. For this reason, we are saddened to hear that you have not enjoyed your time with us here at Hotel Riu Dunamar. At the same time, we are surprised to read your comment on our food service. Please remember, we are a 24 hours all inclusive hotel and that outside the opening hours of our restaurants and buffet you have a 24 hours snack offer in our Sports Bar. However, you can be assured what you experienced is neither typical, nor our standard of service, as it is never in our intention to ever inconvenience any of our valued guests such as yourself. We have shared your comments with our entire staff, and we will earnestly work to meet those expectations and correct areas in case they need attention. We hope you choose to stay with us in the future so we can prove to you how much you are valued. Kind regards Hotel Riu Dunamar Online Reputation Manager

5
Family Family with small children Partner Couples

The staff was always friendly and helpful. Resort was very clean and beautiful! We wished the Pacha Club would of been open to have something to do after the show. Our rooms were very comfortable.

By on Jul 5, 2021

4
Family Family with small children Partner Couples

Staff was overwhelmingly nice and effective at their job. They’re also seamless always on point. Facilities were much nicer than it looks in pictures. Nighttime shows were not that good though.

By on Jun 30, 2021

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