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Recent guest reviews

My family and I checked in on Sunday. Our check- in process was smooth until we entered our room . I booked a room with two double beds as we are a family of four . When I entered the room there were two twin beds pushed together . I immediately requested a supervisor, but was told that the representative was a supervisor . He shared with me that there have been multiple incidents in which customers think they are getting queen beds , but this property only has twin and king beds. We had to have an additional single bed brought in to the room and use the pullout couch. The pools and grounds were decent . The water slides for the older kids were closed for two days of our stay , which was very disappointing. The food options were very limited and the food lacked flavor . While they do advertise multiple restaurants, they are all a part of the main buffet with just a separate section . The staff was very friendly and accommodating. This was my least favorite all inclusive experience in Cancun . Although the resort advertises that it’s great for families , it’s better for families with small children . Teens do not have many options . I would not recommend this place to anyone .

Everything was in close proximity , this is first time I wouldn't have remember locations.

The restaurants were not good. They advertise 3 or 4 restaurants, but they are all basically buffets except for one. The liquor is completely watered down at the restaurants and bars. Waterpark is very good. The main buffet is good. They offered liquor in each room and that was good. It was the only liquor in the place that was not watered down. Its about 50 minutes away from the airport. They offered free catamaran which was fun

Clean. All but one restaurant we’re buffet. The large buffet restaurant had shortage of tables. Not many activities.

Very clean! The buffet was excellent and the staff is very friendly. We don't wait at the bar and even if the hotel is fully booked, easy to find a chair at the pool or the beach. Entertainment was excellent and my kids had a blast (7 and 10 years old). I would definitely go back.

Nice property,far away, but very Nice

Loved our stay staff and service was top notch and pools were awesome wish they had more show like the Michael jackson show would have made for a better stay I do recommend the food was great at main buffet special dinning could be better the steakhouse steaks were not the best in my opinion some of the steaks at main buffet was better but as a family we really enjoyed our stay and if you have kids the water park is awesome And kayaking and sailboat included was awesome only negative distance to shopping

Great vacation

The resort is the perfect size and it is a little outside of the busy world of Cancun. The kids had a lot of fun with different programs and options to keep them busy. The only issues we had were the towels didn't look very clean so I had to have them changed, and some of the kids got sick from eating sushi from the buffet. I would recommend for anyone traveling with their children.

Food was good . Rooms were clean. Beach was good but seems to be unsafe . One day there was a wierd incident . Some people reported shots being fired . Lots of people began running like crazy

The pools were great. As was the staff.

Cleaning service, customer service and the road to the hotel. The are is terrible. To get to the hotel the road is full of wholes

Overall the property was modern, nice and clean. Extremely disappointed and felt violated however because money was missing from our room and staff did not seem to care. Gave us the run around for about 30 minutes between the front desk person and 2 security guards, until we demanded management. Sara the manager came out and spoke with my husband and asked for 2 days to complete an investigation. On the second day no one contacted us with an update, we had to go look for a manager again. Finally was able to speak with her. She pretty much just said our employees denied any wrongdoing, there’s nothing they can do to accommodate for our money being stolen, it’s our fault that we didn’t utilize the safe so too bad, sorry. She then proceeded to give us an email complaints@riu.com to contact corporate because she as a manager couldn’t do more. I thought the email was a joke because of how generic it was. I could not believe that a proclaimed 4 star resort handled the situation this way. Blame the victim. Didn’t follow through with communication. Failure to rectify the situation. Additionally the food was horrible. The restaurants and buffet alike. Food was bland and repetitive.

Property was very nice. I dosnt like that they didnt have more than burgers and hot dogs at the pool. Didnt like that you had to stand in the smoke the burgers made while you waited for.your food. I would also suggest having more servers at the beach. I sat there for almost 3 hours waiting for a server to come and no one came. I had to walk over and ask for a drink.

The area around the property was ok. However once we pulled into the secure resort it was AMAZING!! The staff was wonderful and helpful. Our room was gorgeous. The live entertainment was great. The food and drinks were good as well. We will definitely return again.

Everything was EXCELLENT!! We just stayed there for 8 days and everyone was so friendly. They were constantly cleaning there, we were very impressed. Rooms were beautiful and beds were very comfortable. Beaches were gorgeous. There was lots to do there for entertainment. Food was amazing. We absolutely loved it!! We will be returning and highly recommend this fabulous resort!!

Place itself is pretty, well taken care of. Nice palms, beautiful beach. Not enough bayhrooms, have to walk half way across the property to find one. Food was ok. Not much of a veriety and almost same menu every day. Overall you get what you paid for. If you find it being one of the cheaper places don't expect 5 star experience. Location is far away from most go to places.

We were happy to be at this place , we all had a really good time with family , the only thing that bothered us was the loud nights , especially if you have little kids, kids couldn’t sleep and we had to Change our room because we had disco going on under our room other than that everything was good ❤️ Wishing you had more self made smoothies stations , so we can make our own for breakfast

Blvd. Costa Mujeres Costa Mujeres QROO

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located 2.7 mi (4.3 km) from Mujeres Beach, Riu Dunamar All Inclusive is within a 15-minute drive of Playa Mujeres Golf Club. This 740-room, 4-star property welcomes business and leisure travelers with 5 outdoor pools, a full-service spa, and a free water park.


Dining

Free buffet breakfast is served each morning from 7 AM to 10:30 AM. Enjoy dining at Isla Mujeres, one of 5 onsite restaurants.


Rooms

Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include balconies or patios, minibars, and ceiling fans.


Property features

Riu Dunamar All Inclusive features a full-service spa, 5 outdoor pools, and a free water park. There's free parking and limo/town car service. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and tours or tickets. Other amenities at this all-inclusive property include a nightclub, a children's pool, and a gym.

Room options

Suite (B)

1 King Bed | Sleeps 2

Suite (U)

1 King Bed | Sleeps 2

Standard Double Room (E)

2 Double Beds | 1 King Bed | Sleeps 4

Double Room, Ocean View (E)

2 Double Beds | 1 King Bed | Sleeps 4

Guest reviews for Riu Dunamar All Inclusive

Everyone (34) Couples (11) Family (41)
2
Family

My family and I checked in on Sunday. Our check- in process was smooth until we entered our room . I booked a room with two double beds as we are a family of four . When I entered the room there were two twin beds pushed together . I immediately requested a supervisor, but was told that the representative was a supervisor . He shared with me that there have been multiple incidents in which customers think they are getting queen beds , but this property only has twin and king beds. We had to have an additional single bed brought in to the room and use the pullout couch. The pools and grounds were decent . The water slides for the older kids were closed for two days of our stay , which was very disappointing. The food options were very limited and the food lacked flavor . While they do advertise multiple restaurants, they are all a part of the main buffet with just a separate section . The staff was very friendly and accommodating. This was my least favorite all inclusive experience in Cancun . Although the resort advertises that it’s great for families , it’s better for families with small children . Teens do not have many options . I would not recommend this place to anyone .

By on Aug 26, 2022

5
Family with small children

Everything was in close proximity , this is first time I wouldn't have remember locations.

By on Aug 22, 2022

3
Family

The restaurants were not good. They advertise 3 or 4 restaurants, but they are all basically buffets except for one. The liquor is completely watered down at the restaurants and bars. Waterpark is very good. The main buffet is good. They offered liquor in each room and that was good. It was the only liquor in the place that was not watered down. Its about 50 minutes away from the airport. They offered free catamaran which was fun

By on Aug 18, 2022

3
Everyone

Clean. All but one restaurant we’re buffet. The large buffet restaurant had shortage of tables. Not many activities.

By on Aug 16, 2022

5
Family

Very clean! The buffet was excellent and the staff is very friendly. We don't wait at the bar and even if the hotel is fully booked, easy to find a chair at the pool or the beach. Entertainment was excellent and my kids had a blast (7 and 10 years old). I would definitely go back.

By on Jul 17, 2022

5
Family

Nice property,far away, but very Nice

By , from Dallas on Jul 12, 2022

5
Family with small children

Loved our stay staff and service was top notch and pools were awesome wish they had more show like the Michael jackson show would have made for a better stay I do recommend the food was great at main buffet special dinning could be better the steakhouse steaks were not the best in my opinion some of the steaks at main buffet was better but as a family we really enjoyed our stay and if you have kids the water park is awesome And kayaking and sailboat included was awesome only negative distance to shopping

By on Jul 8, 2022

5
Family with small children

Great vacation

By on Jun 26, 2022

4
Family with small children

The resort is the perfect size and it is a little outside of the busy world of Cancun. The kids had a lot of fun with different programs and options to keep them busy. The only issues we had were the towels didn't look very clean so I had to have them changed, and some of the kids got sick from eating sushi from the buffet. I would recommend for anyone traveling with their children.

By on Jun 20, 2022

3
Family

Food was good . Rooms were clean. Beach was good but seems to be unsafe . One day there was a wierd incident . Some people reported shots being fired . Lots of people began running like crazy

By on Jun 20, 2022

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