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Secrets Akumal Riviera Maya - Adults Only - All Inclusive

5.0 star property
Adults-only beachfront property with 3 outdoor pools
VIP Access

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Photo gallery for Secrets Akumal Riviera Maya - Adults Only - All Inclusive

3 outdoor pools, cabanas (surcharge), pool umbrellas
Property video
Interior
7 bars/lounges, 2 poolside bars, swim-up bar, beach bar
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi

Explore the area

View in a map
Carretera Federal 307, km 254 600, Pueblo de Akumal, Akumal, QROO, 77760
  • Place, Akumal Beach
    ‪6 min walk‬
  • Place, Akumal Ecological Center
    ‪8 min walk‬
  • Place, Hekab Be Biblioteca
    ‪8 min walk‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪119 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Junior Suite King Tropical View

Premium bedding, free minibar, in-room safe, desk

Junior Suite King Tropical View

9.4 out of 10
Exceptional
(20 reviews)
  • 534 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite King Partial Ocean View

Premium bedding, free minibar, in-room safe, desk

Junior Suite King Partial Ocean View

9.6 out of 10
Exceptional
(9 reviews)
  • 534 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Swim Out King

Premium bedding, free minibar, in-room safe, desk

Junior Suite Swim Out King

9.4 out of 10
Exceptional
(14 reviews)
  • 544 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Tropical View King

Preferred Club Junior Suite Tropical View King | Premium bedding, free minibar, in-room safe, desk

Preferred Club Junior Suite Tropical View King

10.0 out of 10
Exceptional
(12 reviews)
  • 569 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View King

Premium bedding, free minibar, in-room safe, desk

Preferred Club Junior Suite Ocean View King

9.0 out of 10
Wonderful
(19 reviews)
  • 571 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swim Out King

Premium bedding, free minibar, in-room safe, desk

Preferred Club Junior Suite Swim Out King

9.8 out of 10
Exceptional
(16 reviews)
  • 571 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front King

Premium bedding, free minibar, in-room safe, desk

Preferred Club Junior Suite Ocean Front King

10.0 out of 10
Exceptional
(1 review)
  • 571 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Romance Master Suite Ocean View

Romance Master Suite Ocean View | Premium bedding, free minibar, in-room safe, desk

Romance Master Suite Ocean View

  • 1280 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Romance Master Suite Ocean Front

View from room

Romance Master Suite Ocean Front

10.0 out of 10
Exceptional
(1 review)
  • 1281 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

View from room

Presidential Suite

  • 3558 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Double Tropical View

Premium bedding, free minibar, in-room safe, desk

Junior Suite Double Tropical View

9.8 out of 10
Exceptional
(6 reviews)
  • 544 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Double Partial Ocean View

Premium bedding, free minibar, in-room safe, desk

Junior Suite Double Partial Ocean View

  • 544 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean View Double

Premium bedding, free minibar, in-room safe, desk

Preferred Club Junior Suite Ocean View Double

10.0 out of 10
Exceptional
(1 review)
  • 571 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite Ocean View King

Premium bedding, free minibar, in-room safe, desk

Junior Suite Ocean View King

9.2 out of 10
Wonderful
(17 reviews)
  • 534 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View Double

Premium bedding, free minibar, in-room safe, desk

Junior Suite Ocean View Double

10.0 out of 10
Exceptional
(2 reviews)
  • 534 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Tropical View Double

Preferred Club Junior Suite Tropical View Double | Premium bedding, free minibar, in-room safe, desk

Preferred Club Junior Suite Tropical View Double

10.0 out of 10
Exceptional
(1 review)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Romance Master Suite Swim Out King

Premium bedding, free minibar, in-room safe, desk

Romance Master Suite Swim Out King

9.8 out of 10
Exceptional
(6 reviews)
  • 1280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite King

Premium bedding, free minibar, in-room safe, desk

Junior Suite King

10.0 out of 10
Exceptional
(3 reviews)
  • 534 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Double

Premium bedding, free minibar, in-room safe, desk

Junior Suite Double

  • 544 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Swim Out Double

Premium bedding, free minibar, in-room safe, desk

Junior Suite Swim Out Double

  • 544 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Swim Out Double

Premium bedding, free minibar, in-room safe, desk

Preferred Club Junior Suite Swim Out Double

  • 571 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean Front Double

Premium bedding, free minibar, in-room safe, desk

Preferred Club Junior Suite Ocean Front Double

  • 570 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Preferred Club Junior Suite Ocean Front Swim Out King

Premium bedding, free minibar, in-room safe, desk

Preferred Club Junior Suite Ocean Front Swim Out King

  • 571 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Romance Master Suite Ocean Front Swim Out

Premium bedding, free minibar, in-room safe, desk

Romance Master Suite Ocean Front Swim Out

  • 1280 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Akumal

Secrets Akumal Riviera Maya - Adults Only - All Inclusive places you 6.6 mi (10.6 km) from Xel-Há Park and 8.4 mi (13.5 km) from Dos Ojos Cenote. This 434-room, 5-star property welcomes business and leisure travelers with 3 outdoor pools, a winery, and a full-service spa.

What's nearby

  • Akumal Beach - 6 min walk - 0.4 miles
  • Akumal Ecological Center - 8 min walk - 0.5 miles
  • Hekab Be Biblioteca - 8 min walk - 0.5 miles
  • Xel-Há Park - 11 min drive - 8.1 miles
  • Tulum Mayan Ruins - 23 min drive - 18.2 miles

Getting around

  • Tulum Intl. Airport (TQO) - 63 min drive

Restaurants

  • ‪Restaurante Rodizio Steak House - ‬5 min walk
  • ‪Lol Ha - ‬7 min walk
  • ‪Panuchos don abre cuando quiere - ‬11 min walk
  • ‪La Buena Vida - ‬3 min drive
  • ‪Market Café - ‬2 min walk

About this property

Secrets Akumal Riviera Maya - Adults Only - All Inclusive

Adults-only beachfront property with 3 outdoor pools
Secrets Akumal Riviera Maya - Adults Only - All Inclusive features a winery, a full-service spa, and 3 outdoor pools. Free valet and self parking are available, and there's also an airport shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and tours or tickets. Other amenities at this adults-only property include a nightclub, a gym, and 3 hot tubs.
Guests can expect to find free WiFi and 42-inch flat-screen TVs with cable channels and pay movies. Beds sport premium bedding and pillow menus, and bathrooms offer jetted tubs, rainfall showers, hair dryers, and free toiletries. Indoor private hot tubs, free minibar items, and furnished balconies or patios are also standard.
2 outdoor tennis courts and complimentary bicycles are featured at the property. 3 outdoor swimming pools and 3 hot tubs are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Secrets Spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

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Exterior
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9.6 out of 10, Exceptional, 1,428 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 poolside bars
  • 7 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • El Patio
  • Himitsu
  • Market Cafe
  • Oceana
  • Portofino

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • 3 hot tubs
  • 3 outdoor pools
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Nightclub
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • Winery
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (15,000 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • On the bay
  • On the beach
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Magnifying mirror
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 11 buildings
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding
  • Single sofa bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free rollaway/extra beds are available
  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Secrets Akumal Riviera Maya All Inclusive Adults
Secrets Riviera Maya All Inclusive
Secrets Riviera Maya All Inclusive Adults
Secrets Akumal Riviera Maya Adults
Secrets Riviera Maya Adults
Secrets Akumal Riviera Maya All Inclusive
Secrets Akumal Riviera Maya All Inclusive Adults Only
Secrets Riviera Maya All Inclusive Adults All-inclusive property
Secrets Riviera Maya Inclusiv

Frequently asked questions

Can I book all-inclusive options at Secrets Akumal Riviera Maya - Adults Only - All Inclusive?

Secrets Akumal Riviera Maya - Adults Only - All Inclusive is an all-inclusive resort and rates come with all meals.

How much does it cost to stay at Secrets Akumal Riviera Maya - Adults Only - All Inclusive?

As of Jan 10, 2026, prices found for a 1-night stay for 2 adults at Secrets Akumal Riviera Maya - Adults Only - All Inclusive on Jan 25, 2026 start from $722.81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Secrets Akumal Riviera Maya - Adults Only - All Inclusive?

Secrets Akumal Riviera Maya - Adults Only - All Inclusive offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

What is there to do within easy reach of Secrets Akumal Riviera Maya - Adults Only - All Inclusive?

This property in Akumal is within a 10-minute walk of Akumal Beach and Akumal Ecological Center. You'll also find Half Moon Bay and Yal-ku Lagoon within a short drive.

Is there parking available at Secrets Akumal Riviera Maya - Adults Only - All Inclusive?

Yes, valet parking and self parking are offered for free at the all-inclusive property.

Is there a spa available at Secrets Akumal Riviera Maya - Adults Only - All Inclusive?

Secrets Spa is the property's spa and services include hot stone massages, deep-tissue massages, hydrotherapy, and aromatherapy.

Does Secrets Akumal Riviera Maya - Adults Only - All Inclusive include a casino?

No, Secrets Akumal Riviera Maya - Adults Only - All Inclusive doesn't have a casino.

Is there an indoor pool at Secrets Akumal Riviera Maya - Adults Only - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools and 3 hot tubs.

What will couples enjoy most about a stay at Secrets Akumal Riviera Maya - Adults Only - All Inclusive?

This adults-only all-inclusive property offers many amenities for couples such as a beach bar and 3 outdoor pools with some guestrooms featuring private pools.

Are there hot tubs at Secrets Akumal Riviera Maya - Adults Only - All Inclusive?

Yes, this all-inclusive property features private indoor spa tubs in all guestrooms.

Does Secrets Akumal Riviera Maya - Adults Only - All Inclusive have a restaurant with a breakfast menu?

Yes, Secrets Akumal Riviera Maya - Adults Only - All Inclusive has 7 restaurants, and serves breakfast for a surcharge.

Does Secrets Akumal Riviera Maya - Adults Only - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Secrets Akumal Riviera Maya - Adults Only - All Inclusive.

Are there connecting rooms at Secrets Akumal Riviera Maya - Adults Only - All Inclusive?

No, this all-inclusive property doesn't feature connecting guestrooms.

Where is the closest airport to Secrets Akumal Riviera Maya - Adults Only - All Inclusive?

The closest major airport to Secrets Akumal Riviera Maya - Adults Only - All Inclusive is Cozumel Intl. Airport (CZM), which is about 26.3 mi away. Another top airport is Tulum Intl. Airport (TQO), which is around 27.3 mi away.

Are there rooms with balconies at Secrets Akumal Riviera Maya - Adults Only - All Inclusive?

Yes, every guestroom at Secrets Akumal Riviera Maya - Adults Only - All Inclusive comes with a furnished balcony with some featuring ocean or garden views.

Does Secrets Akumal Riviera Maya - Adults Only - All Inclusive have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Secrets Akumal Riviera Maya - Adults Only - All Inclusive.

Secrets Akumal Riviera Maya - Adults Only - All Inclusive Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 820 out of 1001 reviews
Rating 8 - Good. 117 out of 1001 reviews
Rating 6 - Okay. 35 out of 1001 reviews
Rating 4 - Poor. 12 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came here for our honeymoon. It was relaxing and everyone was friendly. Plenty of dining and bar options. Would go back! Definitely bring some bug spray!
Stayed 4 nights in Sep 2025

10/10 Excellent

BARRY

Stayed 7 nights in Sep 2025

10/10 Excellent

Patricia Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top 5 resort to stay at. The staff, and accommodation phenomenal. It’s my second time visiting the property. Truly amazing!!!
Stayed 6 nights in Sep 2025

10/10 Excellent

VICKI, PARK CITY

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with amazing staff and excellent food. Our experience was over the top and will definitely return.
Stayed 5 nights in Sep 2025

6/10 Okay

Joaquin Miranda

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Some of the cons are not a fault of theirs: Mosquitos were very bad- I mean the worst i’ve ever experienced. They were trying to mitigate them, and had bug spray at the restaurants, but we still bought and went through a whole bottle. Because of the mosquitos it was hard to enjoy the swim up room. Only used it once since the mosquitos were biting my face, scalp, etc. Air conditioning did not work well at night in our first room, we thought it could be from the brief power outages, but it got to 75 degrees at times yet stayed cold during the day. A day or so after mentioning it to the concerige they moved us and we did not have the problem in the new room. Food was great and fresh everywhere we went. If I was scoring food and friendliness of staff alone it would be 5 stars. I have food allergies and Santiago at the buffet went above and beyond to get me a pastry I had been wanting. They called us by name and always checked on us. The buffet food was the best I have had, and the restaurants were top notch. Upselling was draining. People were telling us they tried to sell them on packages, which is understandable. But it was a 1-3 hour sales pitch for a discounted spa massage. I also felt swarmed as we left when a sales woman tried to convince us to book our next stay. I’ve stayed at other resorts where they were not as bothersome about it. Parking worked out. We had a rental car but the trees dripped sap or something. So it was dirty.
Stayed 7 nights in Sep 2025

10/10 Excellent

Lana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pefect one week stay. The best Secrets we have been to. Will return. I was a little worried about bugs, but we didn't see hardly any. There was seaweed a few days, but they cleaned it well out the water, so we could still enjoy the beach.
Stayed 7 nights in Aug 2025

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful!
Stayed 4 nights in Sep 2025

10/10 Excellent

Connie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very lush and well maintained. Room was spotless, fridge stocked with your preference. Nightly turn down service with fresh towels. Lots of umbrellas available for when it rained. Building concierge was great, always checking on you. Lots of entertainment during the day and evenings. Great selection of restaurants and all were excellent. The main buffet was open for breakfast and lunch and the selection was overwhelming. Waiters and staff are very attentive and always checking that you are satisfied and have what you need. They go above and beyond. Every area was serviced well. Always wanting to know how they could help you. We thoroughly enjoyed every minute of our stay.
Stayed 11 nights in Sep 2025

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our concierge Fernando was amazing and attentive to our every need. The beach was beautiful and the food was amazing. We will be going back next year.
Stayed 5 nights in Sep 2025

10/10 Excellent

Kiara, Country club hills

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Samantha Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how all the staff was so willing to grab food and drinks anytime during the day. So kind
Stayed 6 nights in Aug 2025

8/10 Good

Evan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the jungle vibe in the middle of the hotel, the excellent service, and the green sea turtles.
Stayed 7 nights in Sep 2025

10/10 Excellent

JACQUELINE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the amenities were great! Spa, pool.. our room was an ocean view however the tall trees covered most of the view. However, it was still beautiful!
Stayed 3 nights in Sep 2025

10/10 Excellent

Nicole

Stayed 5 nights in Sep 2025

8/10 Good

LORAINE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa was absolutely incredible. The grounds of this hotel is gorgeous! However, the staff at the pool needs to be more clear into how many people are allowed to rent the day beds beforehand. There is evidently a difference in how they treat certain guests, versus others. There is no distinction between the regular guests and the preferred ones.
Stayed 7 nights in Sep 2025

10/10 Excellent

brody

Liked: Cleanliness, staff & service, property conditions & facilities
We loved everything. We only had one meal that wasn't fabulous, but we'll definitely return and recommend this resort. Staff goes above and beyond to create the best experiences.
Stayed 4 nights in Sep 2025

10/10 Excellent

Oleg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I visited Secret Akumal Resort for the first time, and we are incredibly happy that we chose this beautiful place for our vacation. We were absolutely delighted with everything! The service was exceptional – the staff was incredibly attentive, friendly, and always went the extra mile to make our stay memorable. In particular, we would like to highlight our waiter, Isus. His service was impeccable; he is a very knowledgeable professional, attentive to detail, and genuinely caring. His kindness and attention greatly contributed to making our dinners special and most enjoyable. The beach was simply paradise: pristine, with soft white sand and unbelievably clear turquoise water. It was the perfect place to relax and unwind. The food exceeded all our expectations. The variety and quality at all the restaurants were outstanding, and every meal was a delightful experience. All in all, our vacation was a tremendous success, and we created wonderful memories that we will cherish for a long time. We truly fell in love with Secret Akumal and sincerely hope to return one day.
Stayed 6 nights in Sep 2025

10/10 Excellent

Danielle S

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We celebrated our anniversary and my 40th birthday at Secrets Akumal in June, and it was absolutely amazing. The resort itself is stunning, but what truly set it apart was the staff. Every single person we interacted with was incredibly attentive, thoughtful, and went above and beyond to make our stay special. Especially our concierge! From the little details to the overall service, we felt so well taken care of. It was the perfect mix of relaxation, celebration, and luxury. We couldn’t have asked for a better experience. Highly recommend!
Stayed 5 nights in Jun 2025

8/10 Good

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Daily activities and the staff making events fun!
Stayed 4 nights in Sep 2025

10/10 Excellent

Patrick

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a blast great food great people and great staff. Super accommodating and a blast with all the activities.
Stayed 4 nights in Sep 2025

10/10 Excellent

Casie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort! The staff is outstanding and the service is excellent. If you want to relax and feel spoiled, book your trip now!
Stayed 6 nights in Sep 2025

10/10 Excellent

Hena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2025

10/10 Excellent

Mikaela

Stayed 6 nights in Sep 2025

10/10 Excellent

Odalis Mesa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place for anyone to go. They make your trip magical. Incredible people, the place is a dream. I'll be back.
Stayed 4 nights in Sep 2025

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