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Grand Oasis Riviera

4.5 star property

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Photo gallery for Grand Oasis Riviera

3 outdoor pools, free cabanas, pool umbrellas
Superior Room | Minibar, in-room safe, iron/ironing board, free WiFi
Couples treatment rooms, sauna, hot tub, steam room, body treatments
Exterior
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • All inclusive
  • Spa
  • Free WiFi

Explore the area

View in a map
Carretera Federal Chetumal Km 251, Akumal, QROO, 77780
  • Place, Riviera Maya Golf Club
    ‪3 min drive‬
  • Place, Aktun Chen
    ‪3 min drive‬
  • Place, South Akumal Beach
    ‪4 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪86 min drive‬

Room options

View all photos for Standard Room

Standard Room | Minibar, in-room safe, iron/ironing board, free WiFi

Standard Room

7.4 out of 10
Good
(16 reviews)
  • 380 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Superior Room

Superior Room | Minibar, in-room safe, iron/ironing board, free WiFi

Superior Room

  • Sea view
  • 380 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Family Room

Family Room | Minibar, in-room safe, iron/ironing board, free WiFi

Family Room

  • 380 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Room Standard with Garden View

Minibar, in-room safe, iron/ironing board, free WiFi

Room Standard with Garden View

  • Garden view
  • 322 sq ft
  • Sleeps 4
  • Free WiFi

View all photos for Room Standard with Ocean View

Minibar, in-room safe, iron/ironing board, free WiFi

Room Standard with Ocean View

  • Ocean view
  • 322 sq ft
  • Sleeps 4
  • Free WiFi

View all photos for Room Premium with Ocean View

Minibar, in-room safe, iron/ironing board, free WiFi

Room Premium with Ocean View

  • Ocean view
  • 387 sq ft
  • Sleeps 2
  • Free WiFi

About the neighborhood

Akumal

Located within a mile (2 km) of South Akumal Beach, Grand Oasis Riviera is within 2 miles (3 km) of Riviera Maya Golf Club. This 195-room, 4.5-star hotel has 3 outdoor pools along with a private beach and a full-service spa.

What's nearby

  • Riviera Maya Golf Club - 3 min drive - 1.1 miles
  • Aktun Chen - 3 min drive - 1.1 miles
  • South Akumal Beach - 4 min drive - 1.4 miles
  • Akumal Beach - 7 min drive - 3.5 miles
  • Xcaret Eco Theme Park - 33 min drive - 25.9 miles

Getting around

  • Tulum Intl. Airport (TQO) - 67 min drive

Restaurants

  • ‪Bahia Principe Grand Coba - ‬7 min drive
  • ‪Restaurant Kukulkan - ‬8 min drive
  • ‪Thali Restaurant - ‬7 min drive
  • ‪Restaurante Yucatan - ‬6 min drive
  • ‪The Truck - ‬7 min drive

About this property

Grand Oasis Riviera

Grand Oasis Riviera features a private beach, a full-service spa, and 3 outdoor pools. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this all-inclusive hotel include a children's pool, a gym, and a free kid's club.
Guests can expect free WiFi and 42-inch flat-screen TVs. Other standard amenities include minibars, hair dryers, and safes. Housekeeping is available on request.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a waterslide, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 1-device limit

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:00 AM
  • 3 poolside bars
  • 3 swim-up bars
  • 6 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Dock
  • Free pool cabanas
  • In a nature reserve
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Cobblestone flooring in public areas
  • Elevator (40 inch wide door)
  • Front entrance ramp
  • Gravel flooring in public areas
  • Hardwood flooring in public areas
  • Lever door handles
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Reception hall
  • Renovated entire property - April 2023

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 3.15 per accommodation, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and outdoor lighting
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.
Property Registration Number OHN1708307KA

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector, a security system, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Free in-room WiFi has a 1-device limit.

Property is also known as

Oasis Tulum Riviera Akumal
Grand Oasis Tulum Riviera Hotel
Grand Oasis Tulum All Inclusive

Frequently asked questions

Is a free cancellation option available at Grand Oasis Riviera?

Grand Oasis Riviera offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

What can I see within easy reach of Grand Oasis Riviera?

This hotel is located in Akumal, close to Xel-Há Park, Akumal Beach, and Half Moon Bay. You'll also find Yal-ku Lagoon and Riviera Maya Golf Club within a short drive.

Is there parking available at Grand Oasis Riviera?

No, there isn't parking at this hotel.

Is there a spa available at Grand Oasis Riviera?

There is a full-service spa available for guests to enjoy and services include beach massages, deep-tissue massages, body wraps, and couples treatments.

Does Grand Oasis Riviera have luxury amenities?

Yes, guests can indulge in luxuries such as 3 outdoor pools, a private beach, and beachside massages at this hotel.

Does Grand Oasis Riviera feature a casino at the property?

No, Grand Oasis Riviera doesn't have a casino.

Will I find an indoor pool at Grand Oasis Riviera?

No, this hotel doesn't have an indoor pool; however, there are 3 outdoor pools.

What do couples enjoy most about Grand Oasis Riviera?

There are many amenities for couples at this hotel, including a private beach and 6 restaurants plus some guestrooms feature a private indoor hot tub.

Are there hot tubs at Grand Oasis Riviera?

No, but this hotel does have a sauna.

Does Grand Oasis Riviera have a restaurant with a breakfast menu?

Yes, Grand Oasis Riviera has 6 restaurants, and serves free buffet breakfast each morning.

Will Grand Oasis Riviera allow pets to stay for free?

No, pets and service animals aren't allowed at Grand Oasis Riviera.

Are there connecting rooms at Grand Oasis Riviera?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Grand Oasis Riviera?

The closest major airport to Grand Oasis Riviera is Tulum Intl. Airport (TQO), which is about 26.1 mi away. Another top airport is Cozumel Intl. Airport (CZM), which is around 27.3 mi away.

Are there rooms with balconies at Grand Oasis Riviera?

No, there aren't any guestrooms with balconies at Grand Oasis Riviera.

Does Grand Oasis Riviera host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Grand Oasis Riviera.

Grand Oasis Riviera Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 126 out of 357 reviews
Rating 8 - Good. 76 out of 357 reviews
Rating 6 - Okay. 70 out of 357 reviews
Rating 4 - Poor. 43 out of 357 reviews
Rating 2 - Terrible. 42 out of 357 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

LESZEK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was beautiful, food great, not much of a beach.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Tevin

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and service was amazing!
Stayed 4 nights in Feb 2026
Verified

6/10 Okay

Alexa

Liked: Cleanliness
Properly is okay, not best beach location. Pleasant staff, okay food options.
Stayed 6 nights in Feb 2026
Verified

8/10 Good

Michelle

Liked: Cleanliness, property conditions & facilities
Staff was pleasant. Room was clean. The food was good.
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Good food, friendly staff and clean rooms.
Stayed 4 nights in Dec 2025
Verified

6/10 Okay

Christopher

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
1
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
Great room and staff. Clean and secure grounds.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Nyomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are great! The bar tender at the pool was amazing!! Food is excellent and lots of variety Really loved that you don't need to make reservations for any of the restaurants. I would go back here!
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Amelia

Liked: Cleanliness, amenities, property conditions & facilities
It was my first time out of the country! I loved the experience, staff was super nice wish they spoke more english as some staff had a hard time trying to figure out certain words. It wasnt that big of a problem as i understand going to a different country with a different main language will be hard. Overall would definitely recommend it to friends and family or go again.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Luis Angel

Liked: Cleanliness, property conditions & facilities
Excelente
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jon

Liked: Amenities
Great stay, good food
Stayed 1 night in Mar 2025
Verified

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 6 nights in Jan 2026
Verified

6/10 Okay

Rinishaben

Liked: Amenities, property conditions & facilities
Food, it’s not like what supposed to be. No pizza all day long, No ICE Cream , not many veggies options. Quality of food very low. Same food every day. Buffet was the only option for people there.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Brad

Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay at the Grand Oasis! I find it hard to believe some of the negative reviews I've read about this place. Our room was brand new and spotless. It was extremely spacious and the decor and lighting were very well chosen. The shower was amazing. The food at the resort is a real strong selling point - we loved the mexican a la carte, and maki taco was also great. Buffets can often be a weak point, but we found this one to be really high quality! Service was amazing across the board, with a special mention to the staff at the kids club who were really lovely, professional, and caring. Our daughter loved going. If I were pressed to find one negative thing to say, and this is very minor, some of the older photos show more stuff for kids in the pool, which seems to have been removed in recent years. (Slides, structures, etc.) Overall, for us, this place gets full marks - we would love to return and stay here again.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach!
Stayed 6 nights in Jan 2025
Verified

6/10 Okay

Rinishaben Shashikant

Liked: Cleanliness, amenities, property conditions & facilities
Room was not available at 3:00 PM, condition of the room also not good. Room 3313 balcony door is broken.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Daniel Childs

Liked: Cleanliness, staff & service, property conditions & facilities
Was a wonderful place to take my family. Beautiful beach, great food and a wonderful staff.
Stayed 5 nights in Aug 2024
Verified

8/10 Good

MICHAEL

Liked: Property conditions & facilities
Food at the restaurants were amazing.
Stayed 6 nights in Mar 2024
Verified

10/10 Excellent

Mariya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
rooms are new and clean grounds are beautiful Mexican buffet was amazing beach smallish, but was enough in February
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Gloria Janet

Disliked: Amenities
The room needed improvement. The toilet was broken and after requesting it to be fixed, it had not been fixed before we left The room also smelled like gas from the sewer We were surprised by the various levels of amenities that were not included in our stay There was a tier system that we were unaware of and therefore could not use all the amenities in the resort
Stayed 11 nights in Jan 2026
Verified

10/10 Excellent

Gabino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this place!!
Stayed 3 nights in May 2024
Verified

2/10 Terrible

Jen

Disliked: Cleanliness, amenities, property conditions & facilities
The ocean was barely visible from our room and we had NO outside furniture. The room was remodeled in 2023 but it had a lot to be desired, the shower flooded the whole bathroom everytime we showered because of very poor design. The front desk woman that checked us in had an attitude and left nothing on our not getting a room before she left with anyone at the front desk, this caused a lot of confusion. The food was subpar at best, the liquor selection was awful and not anything I have ever seen at an all inclusive resort. We had our own pool for ocean view rooms but it had NO chairs and a large percentage of the tiles were missing from it. The websites states it has 3 swim up bars, LIES, there was only 1! The photos on all websites are touched up, the resort is NOT that clean and is in need of major maintenance. We would NEVER suggest this resort to anyone. STAY AWAY!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great privacy and snorkeling.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Brooklyn Shae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the different options for food and the people are very friendly!
Stayed 4 nights in Feb 2024
Verified

6/10 Okay

Henry J

Liked: Staff & service, property conditions & facilities
Would like to go again!
Stayed 3 nights in Feb 2025

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