Grand Oasis Riviera

4.5 star property
Luxury hotel on the beach, with 3 outdoor pools

Choose dates to view prices

Photo gallery for Grand Oasis Riviera

3 outdoor pools, free cabanas, pool umbrellas
Superior Room | Minibar, in-room safe, iron/ironing board, free WiFi
Exterior
Couples treatment rooms, sauna, hot tub, steam room, body treatments
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Spa
  • Free WiFi

Explore the area

View in a map
Carretera Federal Chetumal Km 251, Akumal, QROO, 77780
  • Place, Riviera Maya Golf Club
    ‪3 min drive‬
  • Place, Aktun Chen
    ‪3 min drive‬
  • Place, Dolphinaris Tulum
    ‪4 min drive‬
  • Airport, Tulum Intl. Airport (TQO)

Room options

Standard Room

7.0 out of 10
Good
(10 reviews)
  • 380 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Superior Room

  • Sea view
  • 380 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Family Room

  • 380 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Room Standard with Garden View

  • 322 sq ft
  • Sleeps 4

Room Standard with Ocean View

  • 322 sq ft
  • Sleeps 4

Room Premium with Ocean View

  • 387 sq ft
  • Sleeps 2

Suite Premium

  • 387 sq ft
  • Sleeps 2

Room Standard with Garden View

  • 322 sq ft
  • Sleeps 1

About the neighborhood

Akumal

Grand Oasis Riviera places you within 2 miles (3 km) of Riviera Maya Golf Club and Aktun Chen. This 195-room, 4.5-star hotel has 3 outdoor pools along with a private beach and a full-service spa.

What's nearby

  • Riviera Maya Golf Club - 3 min drive - 0.9 miles
  • Aktun Chen - 3 min drive - 0.9 miles
  • Dolphinaris Tulum - 4 min drive - 0.9 miles
  • Akumal Beach - 8 min drive - 2.9 miles
  • Half Moon Bay - 13 min drive - 4.0 miles

Getting around

  • Tulum Intl. Airport (TQO) - 67 min drive

Restaurants

  • ‪Bahia Principe Grand Coba - ‬7 min drive
  • ‪Restaurante Yucatan - ‬6 min drive
  • ‪Thali Restaurant - ‬7 min drive
  • ‪Maiko - ‬5 min drive
  • ‪The Truck - ‬7 min drive

About this property

Grand Oasis Riviera

Luxury hotel on the beach, with 3 outdoor pools
Grand Oasis Riviera features a private beach, a full-service spa, and 3 outdoor pools. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this all-inclusive hotel include a children's pool, a free kid's club, and a terrace.
Guests can expect free WiFi and 42-inch flat-screen TVs. Other standard amenities include minibars, hair dryers, and safes. Housekeeping is available on request.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach and a waterslide.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 1-device limit

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:00 AM
  • 3 poolside bars
  • 3 swim-up bars
  • 6 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Full-service spa
  • Playground
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Dock
  • Free pool cabanas
  • In a nature reserve
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Cobblestone flooring in public areas
  • Elevator (40 inch wide door)
  • Front entrance ramp
  • Gravel flooring in public areas
  • Hardwood flooring in public areas
  • Lever door handles
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Reception hall
  • Renovated entire property - April 2023

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 3.11 per accommodation, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and outdoor lighting
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.
Property Registration Number OHN1708307KA

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector, a security system, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Free in-room WiFi has a 1-device limit.

Property is also known as

Oasis Tulum Riviera Akumal
Grand Oasis Tulum Riviera Hotel
Grand Oasis Tulum All Inclusive

Frequently asked questions

Is a free cancellation option available at Grand Oasis Riviera?

Grand Oasis Riviera offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Grand Oasis Riviera?

As of Feb 6, 2026, prices found for a 1-night stay for 2 adults at Grand Oasis Riviera on Feb 19, 2026 start from $276.36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Grand Oasis Riviera?

This hotel is located in Akumal, close to Akumal Beach, Half Moon Bay, and Xel-Há Park. You'll also find Riviera Maya Golf Club and Yal-ku Lagoon within a short drive.

Will I be able to park at Grand Oasis Riviera?

No, there isn't parking available at the hotel.

Is there a spa available at Grand Oasis Riviera?

There is a full-service spa available for guests to enjoy and services include hot stone massages, beach massages, aromatherapy, and hydrotherapy.

Does Grand Oasis Riviera feature a casino at the property?

No, Grand Oasis Riviera doesn't have a casino.

Will I find an indoor pool at Grand Oasis Riviera?

No, this hotel doesn't have an indoor pool; however, there are 3 outdoor pools.

Is Grand Oasis Riviera good for couples?

There are plenty of amenities for couples at this hotel, including a private beach, 3 outdoor pools, and 3 poolside bars.

Does Grand Oasis Riviera have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Grand Oasis Riviera have a restaurant with a breakfast menu?

Yes, Grand Oasis Riviera has 6 restaurants, and serves free buffet breakfast each morning.

Will Grand Oasis Riviera allow pets to stay for free?

No, pets and service animals aren't allowed at Grand Oasis Riviera.

Are there connecting rooms at Grand Oasis Riviera?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Grand Oasis Riviera?

The closest major airport to Grand Oasis Riviera is Tulum Intl. Airport (TQO), which is about 26.1 mi away. Another top airport is Cozumel Intl. Airport (CZM), which is around 27.3 mi away.

Are there rooms with balconies that I can book at Grand Oasis Riviera?

No, there aren't any guestrooms with balconies at Grand Oasis Riviera.

Does Grand Oasis Riviera host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Grand Oasis Riviera.

Grand Oasis Riviera Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 116 out of 325 reviews
Rating 8 - Good. 66 out of 325 reviews
Rating 6 - Okay. 63 out of 325 reviews
Rating 4 - Poor. 42 out of 325 reviews
Rating 2 - Terrible. 38 out of 325 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Sharleen Acacia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

8/10 Good

Pavel

Traveled with family and small children
Liked: Cleanliness, staff & service
Nice resort in general, however, ongoing renovation added inconvenience and the resort is fairly small with lack of entertainment for the small kids. Rooms are kept clean but were really dated. Noisy bed, rusty HVAC system, the bathtub all in cracks as well. If you want to have a selection of activities, I would avoid. If you are looking for the quiet and simple resort to relax on the beach - this would be a good choice.
Stayed 10 nights in Apr 2025

10/10 Excellent

Jesus

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

honest grand oasis review

GRAND OASIS… honest review here it goes grand oasis is a really nice all inclusive hotel decent food options even for picky eaters this is a good spot to go everything is decently sized not to far not to close and a bunch of pools so no one bothers you it’s like your in your own little oasis for real. Great hotel can’t wait to see what the remodeling is gonna look like bonus also got to see a bunch of friendly little critters roaming around… first time seeing a coati. Don’t leave your room balcony open… lol
Stayed 5 nights in Apr 2025

2/10 Terrible

Quanecia

Traveled with group
Disliked: Staff & service, amenities
Overall the food wasn’t good. The food was better in the city but taxis were expensive. Taxis would be around $150 round trip. There were no activities or entertainment at the resort. They added extra fees to enjoy the full resort (adult pool and bar). The additional fee was not worth it. Overall the experience was awful. I would not recommend nor will I return.
Stayed 3 nights in Apr 2025

8/10 Good

Martha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La comida es buena, el almuerzo y la cena varían de un día a otro, pero el desayuno no. Hubieron pocas opciones para comer (incluidas en el precio) y un restaurant con costo adicional. Las actividades son pocas y no varían mucho. Recomendado para familias y personas adultas que solamente quieran relajarse, nadar, o sólo alojamiento para conocer otros lugares cercano (dormir y desayunar).
Stayed 2 nights in May 2025

10/10 Excellent

Kathleen Ann

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Had a wonderful time. The food was excellent! Loved all the choices. Staff was great and great location. The rooms and property could use some updating. The kids club and staff were wonderful!
Stayed 7 nights in Mar 2025

10/10 Excellent

Genoveva, Princeton

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Mila

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No upkeep maintenance at all. Pools were dirty. Rooms were dirty. Floors were nasty. Windows were gross. Service was good thanks to Kevin the receptionist. Food was just ok. Could've been better. I won't come back.
Stayed 4 nights in Apr 2025

6/10 Okay

Maria AlejandrA

Traveled with family and small children, Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
.
Stayed 4 nights in Apr 2025

10/10 Excellent

Krisztina

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
We had a wonderful experience (April 2025). The grounds are beautiful, lots of pool options, the beach is beautiful. Everything is close, so you are not walking forever to get everywhere. The kids club is amazing, my children loved all the activities and the girls who ran it. There was lots of options in the buffet evey night and nice restaurants to choose from. It wasnt busy this time of year so we didnt have to wait for anything and got our spots on the beach easily. Fyi: if you book through expedia watch if the transportation from airport to resort is included, ours wasnt, we just assumed it was, so that was very unpleasant surprise. Otherwise, i highly recommend the resort
Stayed 7 nights in Apr 2025

8/10 Good

Mario

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

PREMVIR

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Good, quiet and affordable resort for families. Not the biggest or the fanciest but ample food and rec options. Like the proximity to the beach. Staff and service reaction time was great. Centrally located between Tulum and Playa Del Carmen so excusion activities are plenty and time efficient. Would recommend.
Stayed 5 nights in Apr 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Older hotel needing updating but great Old Mexico charm Great pools and very decent dining choices. For those wanting casual Akumal experience Grand Oasis a good choice.
Stayed 1 night in Apr 2025

6/10 Okay

Kristopher

Disliked: Property conditions & facilities
The property looks run down and in need or repair and regular maintenance.
Stayed 9 nights in Mar 2025

6/10 Okay

Mateo

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

alejandro contreras

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Jon

Liked: Amenities
Great stay, good food
Stayed 1 night in Mar 2025

2/10 Terrible

Alexandru

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Mariya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
rooms are new and clean grounds are beautiful Mexican buffet was amazing beach smallish, but was enough in February
Stayed 1 night in Mar 2025

10/10 Excellent

Marisol, Steger

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and great food options. The buffet was our favorite place to dine especially breakfast but did go twice for dinner buffet and options changed so that was a plus! Also wake up early and get your spot by the pool or beach, otherwise you won't have anywhere to sit! I have nothing but nice things to say about this place. No negative Nancy here!!
Stayed 5 nights in Feb 2025

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach!
Stayed 6 nights in Jan 2025

6/10 Okay

Henry J

Liked: Staff & service, property conditions & facilities
Would like to go again!
Stayed 3 nights in Feb 2025

6/10 Okay

Mircea

Traveled with partner
Liked: Cleanliness
The beach is awesome. You could walk it all the way to Akumal to the North or Bahia Principe Luxury Tulum to the South. It is safe and we did not feel harassed by vendors. Water activities are available. Even in shallow water we saw lots of fish even a shoal of like 1 meter long bigger ones ! There are many tours to choose from like snorkeling, visiting cenotes, wildlife reserves or adventure parks. It is a no frills, clean and safe resort. We did not feel harassed by vendors. Yet, it is perhaps too quiet, without the entertainment we saw at other resorts. The resort being somewhat smaller there are not so many a la carte restaurants to choose from. All in all we would rate it a 3.5 star resort. If Its surroundings mattered in the ranking we would give it a 4 star though.
Stayed 13 nights in Jan 2025

4/10 Poor

Ryan Bandon

Disliked: Cleanliness
The property needs repairs and should not be open until repairs are made.
Stayed 11 nights in Jan 2025

8/10 Good

Semona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property doesn't deserve all the bad reviews. The beach was great though hard to get a lounger and water shoes are a must due to big rocks. Food and drinks were good. Sea grasses were never a problem in the ten days we were there.
Stayed 10 nights in Jan 2025