Haven Riviera Cancun - All Inclusive - Adults Only places you 4.1 mi (6.6 km) from Xoximilco. This 435-room, 5-star property welcomes business and leisure travelers with 4 outdoor pools, a full-service spa, and 7 restaurants.
What's nearby
Arrecife de Puerto Morelos National Park - 2 min walk - 0.1 miles
El Rey Ruins - 27 min drive - 11.4 miles
Delfines Beach - 27 min drive - 11.6 miles
Aquaworld - 32 min drive - 14.2 miles
La Isla Shopping Mall - 37 min drive - 16.2 miles
Getting around
Cancun Intl. Airport (CUN) - 16 min drive
Restaurants
Grand Lobby Bar - 13 min drive
The Grill - 15 min drive
Lobby Bar - 14 min drive
Boulangerie - 13 min drive
Grand Central Buffet - 14 min drive
About this property
Haven Riviera Cancun - All Inclusive - Adults Only
Guests of Haven Riviera Cancun - All Inclusive - Adults Only have access to a full-service spa, 4 outdoor pools, and a nightclub. Free valet parking is included with your stay. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this adults-only property include karaoke, a 24-hour gym, and free WiFi in public areas.
Guests can expect free WiFi and 50-inch flat-screen TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Free minibar items, furnished balconies or patios, and iPod docks are other standard amenities.
4 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include an outdoor tennis court and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
The onsite spa has 9 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Awards and affiliations
The property is a member of Preferred Hotels & Resorts.
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Free buffet breakfast available daily 7:00 AM to 11:00 AM
3 poolside bars
3 swim-up bars
7 restaurants
8 bars/lounges
A beach bar
A coffee shop/cafe
Couples/private dining
Snack bar/deli
Restaurants on site
Agua Bendita
Olios
Satsu
Tahani
Vora Mar
Things to do
18-hole adjacent golf course
24-hour gym
24-hour pool access
4 outdoor pools
Basketball
Beach volleyball
Beach yoga
Fitness classes
Full-service spa
Golf carts
Hot tub
Karaoke
Nightclub
Outdoor pickleball court
Outdoor tennis court
Pilates classes
Table tennis
Tennis lessons
TV in common areas
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Newspapers in lobby
Safe at front desk
Water dispenser
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services
Business services
Business center
Computer station
Conference center (20,000 square feet of space)
Meeting rooms
Outdoors
Beach loungers
Free beach cabanas
Free pool cabanas
Garden
On the beach
Pool loungers
Pool umbrellas
Terrace
Full-service spa
9 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages
Turkish bath
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Grab bar near toilet
Handrails in hallways
Handrails in stairways
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs on site
More
Annual offsets purchased for at least 10% of carbon footprint
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Ballroom
Banquet hall
Built in 2018
Comprehensive recycling policy
Designated smoking areas (fines apply)
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Local culture and ecosystem education
Locally-owned and organized tours and activities
Reception hall
Vegan dining options
Vegetarian dining options
Room amenities
Bedroom
Blackout drapes
Pillowtop mattress
Premium bedding
Bathroom
Bathrobes
Designer toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Slippers
Towels provided
Entertainment
50-inch flat-screen TV with cable channels
iPod dock
Food and drink
24-hour room service
Champagne service
Espresso maker
Free bottled water
Free stocked minibar
Restaurant dining guides
More
Air conditioning (climate-controlled)
Ceiling fan
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Electrical adapters
Energy-saving switches in guestrooms
Free local calls
Iron/ironing board
Laptop workspace
Phone
Recycling
Safe
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
This property doesn't allow pets or service animals
Children and extra beds
Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)
Property payment types
Important information
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Check-in: 3:00 PM—-midnight
Check-out: 11:00 AM
Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
This property uses a grey water recycling system and eco-friendly cleaning products.
Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
Cashless payment methods are available for all transactions.
Additional information about polices, regulations, and more:
24-hour pool access
Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the property at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No cribs or infant beds are available.
No rollaway or extra beds are available.
Property is also known as
Haven Riviera Cancun Resort SPA All Inclusive Adults Only
Haven Riviera Cancun Resort SPA All Inclusive Adults Only
Haven Riviera Cancun Resort All Inclusive Adults Puerto Morelos
Haven Riviera Cancun Resort All Inclusive Adults
Haven Riviera Cancun All Inclusive Adults Puerto Morelos
Haven Riviera Cancun All Inclusive Adults
Haven Riviera Cancun Inclusive
Haven Riviera Cancun All Inclusive Adults Only
Haven Riviera Cancun - All Inclusive - Adults Only Cancun
Haven Riviera Cancun Resort SPA All Inclusive Adults Only
Haven Riviera Cancun All Inclusive All Inclusive Adults Only
Frequently asked questions
Will I find all-inclusive rate plans at Haven Riviera Cancun - All Inclusive - Adults Only?
Haven Riviera Cancun - All Inclusive - Adults Only is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include tennis, bartending classes, and language classes.
Is a free cancellation option available at Haven Riviera Cancun - All Inclusive - Adults Only?
Haven Riviera Cancun - All Inclusive - Adults Only offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.
What can I see within easy reach of Haven Riviera Cancun - All Inclusive - Adults Only?
This property is located in Cancun and just steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park. You'll also find Moon Palace Golf Club and Xoximilco within a short drive.
Is there parking available at Haven Riviera Cancun - All Inclusive - Adults Only?
Yes, valet parking and self parking are offered for free at the all-inclusive property. Accessible parking and electric car charging are also available for guests.
Is there a spa available at Haven Riviera Cancun - All Inclusive - Adults Only?
There is a full-service spa available for guests to enjoy and services include deep-tissue massages, sports massages, couples treatments, and body wraps.
Does Haven Riviera Cancun - All Inclusive - Adults Only have a casino on the premises?
No, Haven Riviera Cancun - All Inclusive - Adults Only doesn't have a casino.
Will I find an indoor pool at Haven Riviera Cancun - All Inclusive - Adults Only?
No, this property doesn't have an indoor pool; however, there are 4 outdoor pools and a hot tub. Guests have 24-hour pool access.
Is Haven Riviera Cancun - All Inclusive - Adults Only a good place to stay for couples?
This adults-only all-inclusive property offers many amenities for couples, including Champagne service as well as a beach bar and 4 outdoor pools.
Does Haven Riviera Cancun - All Inclusive - Adults Only have a hot tub?
Yes, guests can enjoy a spa tub at this all-inclusive property.
Does Haven Riviera Cancun - All Inclusive - Adults Only have a restaurant with a breakfast menu?
Yes, Haven Riviera Cancun - All Inclusive - Adults Only has 7 restaurants, and serves free buffet breakfast each morning.
Will Haven Riviera Cancun - All Inclusive - Adults Only allow pets to stay for free?
No, pets and service animals aren't allowed at Haven Riviera Cancun - All Inclusive - Adults Only.
Are there connecting rooms at Haven Riviera Cancun - All Inclusive - Adults Only?
Yes, this all-inclusive property has connecting guestrooms you can book for your group event or vacation.
Where is the closest airport to Haven Riviera Cancun - All Inclusive - Adults Only?
The closest major airport to Haven Riviera Cancun - All Inclusive - Adults Only is Cancun Intl. Airport (CUN), which is 8.2 mi away (16 minutes by car).
Are there rooms with balconies that I can book at Haven Riviera Cancun - All Inclusive - Adults Only?
Yes, every guestroom at Haven Riviera Cancun - All Inclusive - Adults Only comes with a furnished balcony with some featuring ocean or garden views.
Does Haven Riviera Cancun - All Inclusive - Adults Only host weddings?
Take advantage of the wedding venue at Haven Riviera Cancun - All Inclusive - Adults Only if you plan to say "I do" during your trip.
Haven Riviera Cancun - All Inclusive - Adults Only Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The staff at Haven Riviera are amazing. It all started the minute we got to the resort. From the concierge service, to the wait staff in the restaurants and around the pool and the entertainment staff. Hands down our best trip yet. Cant wait to go back
Beautiful resort my wife and I had a great time
Food was amazing will be returning anyone looking for a great couples getaway definitely the right place
Amazing resort. The staff throughout the property were wonderful, and the pool service was excellent. The only disappointing part of my stay was the front desk at the spa. The two gentlemen there weren’t friendly, didn’t seem familiar with the service I had booked, and their attitude wasn’t welcoming. Once inside, the services themselves were exceptional. Overall, it was a great stay, and I just wish the initial interaction had been more pleasant.
Saba
Stayed 3 nights in Oct 2025
8/10 Good
Aaron
Traveled with group, Traveled with partner
Nov 19, 2025
Liked: Cleanliness, staff & service, amenities
The resort was modern with plenty of amenities and things to do. We liked the ability to have reservations and activities on the app, that really helped! There was a great variety in the food and it was all very good quality. We visited in November and with the cooler weather, it would have been nice if the pools were heated or hot tubs were available in the pool area. Also their rooms only have air conditioning and ours was broken and stuck on which made the cool November nights even cooler. Those were the only two opportunities I saw for improvements.
We really enjoyed the stay (in spite of weather). Staff could not have been any kinder and genuine. An excellent company which is reflected in the actions of the employees. Highly recommend the Serenity club. Gorgeous view from our bed of oceanfront. Pedro(bartender at Vistas swim up) was a blast. Alma was funny and attentive when we were too lazy to leave our chairs. Gabo (our butler) as well as Emily (who will be CEO some day) made us feel even more special from the 1st moment we met until we departed. Arturo gives special hugs and warm feelings at breakfast buffet. Such a sweet soul. We will return!
lisa williams
Stayed 7 nights in Nov 2025
2/10 Terrible
Brenda
Nov 18, 2025
Terrible service, I had to call every time to get room service