We loved the options of activities and entertainment. The Staff at all areas were above standard….very proud of their jobs and we will book their again very soon.
The staff here was amazing. They were kind and attentive to all our needs. Graciela with housekeeping made our room so nice when we called for service. The bartenders were wonderful, and our drinks never went dry. We had a lovely time. My only complaint was the food. It was quite mediocre. The truly enjoyable meal we had was a BLT and fries by the pool at Vistas.
Overall, it was a great experience. It will be very nice when the construction is completed, can't wait to see pictures! I would say my only complaints would be the bars close early, other than one, so that is not very convenient. Additionally, the italian restaurant was not good. However all the staff were very friendly and helpful! We had a swimput room and that was absolutely amazing, i highly recommend that upgrade!!
Orbitz failed me. Property was good. Orbitz failed to provide compensation for a full day missed due to flight delays and missing shuttle service.
Awesome resort and staff
Haven Riviera was very beautiful. It was first class all the way. I will be going back to this wonderful resort. Fantastic resort!
The staff were so kind and welcoming! Would definitely return. We felt completely safe and enjoy the resort amenities, drinks, and room service food. The 3 dinner restaurants were not super accommodating to vegetarians and those that don’t eat red meat or seafood, which was unfortunate.
Such a beautiful property! I’ve stayed at over 20 properties and this was one of the top! The landscape was incredible, the pool options were over subpar, and the buffet was good!
We came to Haven Riviera for our honeymoon and it was everything we could’ve imagined and more! What stood out the most was the incredible staff and how kind and accommodating everyone was. The bartender Adrian and the lifeguard Sahel deserve special shout outs for their excellent customer service! Overall an incredible resort that is well worth the money for a relaxing, beautiful, and serene vacation!
Property was amazing, the pools, dining areas, swim up bars, the staff. There was nothing bad to say.
Wonderful staff especially the bartender Luis. The hotel receptionist Roger was great. Everyone friendly. Very clean property. Good food options. Good night entertainment. Very nice room with swim out. Would definitely come back back to this resort again and recommend it to anyone who wants a nice, quiet, relaxing vacation.
Haven Riviera Cancun - All Inclusive - Adults Only places you next to West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park. This 435-room, 4.5-star property has 4 outdoor pools along with a full-service spa and 7 restaurants.
Free buffet breakfast is included with your stay and awaits you each morning from 7:00 AM to 11:00 AM. Relish the local and international cuisine at Tahani, one of 7 onsite restaurants, which serves breakfast, or enjoy the garden views at Agua Bendita. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/cafe.
Guests can expect free WiFi and 50-inch flat-screen TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Free minibar items, furnished balconies or patios, and iPod docks are other standard amenities.
Guests of Haven Riviera Cancun - All Inclusive - Adults Only have access to a full-service spa, 4 outdoor pools, and a nightclub. Free valet parking is included with your stay. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and tours or tickets. Other amenities at this adults-only property include a 24-hour gym, free WiFi in public areas, and a spa tub.
We loved the options of activities and entertainment. The Staff at all areas were above standard….very proud of their jobs and we will book their again very soon.
Dear Ricardo, It is a pleasure to know how our service has exceeded your expectations. We are all looking forward to your next visit.
The staff here was amazing. They were kind and attentive to all our needs. Graciela with housekeeping made our room so nice when we called for service. The bartenders were wonderful, and our drinks never went dry. We had a lovely time. My only complaint was the food. It was quite mediocre. The truly enjoyable meal we had was a BLT and fries by the pool at Vistas.
Dear Anna, Thank you for sharing with us your glowing review on your recent vacation at Haven Riviera Cancun and also for relaying to the world the exceptional service you received from all our Staff. Rest assured all your feedback will be taken into consideration to improve our service level and exceed your expectations on your next visit. Likewise, we hope to have the honor of welcoming you again, allowing us the opportunity to provide you with another truly wonderful and memorable experience!
Overall, it was a great experience. It will be very nice when the construction is completed, can't wait to see pictures! I would say my only complaints would be the bars close early, other than one, so that is not very convenient. Additionally, the italian restaurant was not good. However all the staff were very friendly and helpful! We had a swimput room and that was absolutely amazing, i highly recommend that upgrade!!
Dear Elise, From Haven Riviera Cancun we thank you for taking your time to share your experience with other guests. We will take your feedback on areas where we can improve. It would be wonderful to have you come back with us and assist you as you deserve.
Dear Jennifer, Thanks for your kind review. We hope to see you very soon again.
Orbitz failed me. Property was good. Orbitz failed to provide compensation for a full day missed due to flight delays and missing shuttle service.
Dear Jose, It is a pleasure to learn that all your expectations were met at Haven Riviera Cancun. We are sorry about what happened to the website. We look forward to welcoming you in the future to provide you with a new experience full of memorable moments
Dear William, Thanks for your kind review. We hope to see you very soon again.
Dear Ranada, Thanks for your kind review. We hope to see you very soon again.
Awesome resort and staff
Dear Javier, Thank you very much for taking the time to write a review. We will love to have you soon.
Dear Ai Kyung, Thanks for your kind review. We hope to see you very soon again.