Dreams Puerto Morelos Resort & Spa - All Inclusive

4.5 star property
Luxury property on the beach, with 9 outdoor pools

Choose dates to view prices

Photo gallery for Dreams Puerto Morelos Resort & Spa - All Inclusive

9 outdoor pools, cabanas (surcharge), pool umbrellas
Property video
Couples treatment rooms, body treatments, hydrotherapy, aromatherapy
On the beach, white sand, beach umbrellas, beach towels
5 bars/lounges, 3 poolside bars, swim-up bar

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Bar
  • Hot Tub

Explore the area

View in a map
Bahia de Petempich, SM 12, MZ 31, Lote 14-02, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪1 min drive‬
  • Place, Petempich Bay
    ‪6 min drive‬
  • Place, Puerto Morelos Beach
    ‪7 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪33 min drive‬

Room options

Suite Junior with Garden View

  • 667 sq ft
  • Sleeps 4

Suite Junior with Garden View

  • 667 sq ft
  • Sleeps 4

Suite Junior with Ocean View

  • 688 sq ft
  • Sleeps 4

Suite Junior with Ocean View

  • 688 sq ft
  • Sleeps 4

Suite Junior with Pool View

  • 688 sq ft
  • Sleeps 4

Suite Junior with Pool View

  • 688 sq ft
  • Sleeps 4

Suite Junior with Ocean View

  • 688 sq ft
  • Sleeps 4

Suite Junior with Ocean View

  • 667 sq ft
  • Sleeps 4

Suite Junior with Ocean View

  • 688 sq ft
  • Sleeps 4

Suite Junior with Ocean View

  • 688 sq ft
  • Sleeps 4

Suite Master with Ocean View

  • 1097 sq ft
  • Sleeps 2

Suite Master with Ocean View

  • 1377 sq ft
  • Sleeps 4

Tropical View Junior Suite Double

8.6 out of 10
Excellent
(30 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Tropical View Junior Suite King

7.8 out of 10
Good
(18 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Ocean View Junior Suite Double

  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Ocean View Junior Suite King

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

Ocean Front Junior Suite Double

8.4 out of 10
Very good
(5 reviews)
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Ocean Front Junior Suite King

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

Club Ocean Front Master Suite

  • Ocean view
  • Sleeps 4
  • 1 King Bed

Club Master Suite

  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Club Ocean View Roof Top Master Suite

  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite Pool View Double

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite Pool View King

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Club Ocean Front Junior Suite Pool View Double

  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Club Ocean Front Junior Suite Pool View King

  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

Water Park View Family Junior Suite Double

  • 1 bedroom
  • Park view
  • Sleeps 5
  • 2 Double Beds

Water Park View Family Junior Suite King

  • 1 bedroom
  • Park view
  • Sleeps 5
  • 1 King Bed

Junior Suite Double

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite King

8.4 out of 10
Very good
(23 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Family Suite -5 guests- Junior with Pool View

  • 667 sq ft
  • Sleeps 5

Family Suite -5 guests- Junior with Pool View

  • 667 sq ft
  • Sleeps 5

Suite Master

  • 1377 sq ft
  • Sleeps 4

Suite Junior

  • Sleeps 3

Suite Junior

  • Sleeps 4

You may also like

About the neighborhood

Puerto Morelos

Dreams Puerto Morelos Resort & Spa - All Inclusive places you next to Petempich Bay and within 2 miles (3 km) of Puerto Morelos Beach. This 438-room, 4.5-star property welcomes business and leisure travelers with 9 outdoor pools, a full-service spa, and a free water park.

What's nearby

  • Arrecife de Puerto Morelos National Park - 1 min drive - 0.3 miles
  • Petempich Bay - 6 min drive - 1.4 miles
  • Puerto Morelos Beach - 7 min drive - 2.0 miles
  • Ojo de Agua Beach - 14 min drive - 3.8 miles
  • Puerto Morelos Town Square - 16 min drive - 4.2 miles

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

  • ‪Swim Up Bar - ‬16 min drive
  • ‪Bistro El Beso - ‬17 min drive
  • ‪Casa del Mar - ‬16 min drive
  • ‪Villa Marina - ‬17 min drive
  • ‪Route 66 - ‬16 min drive

About this property

Dreams Puerto Morelos Resort & Spa - All Inclusive

Luxury property on the beach, with 9 outdoor pools
Dreams Puerto Morelos Resort & Spa - All Inclusive features a full-service spa, 9 outdoor pools, and a free water park. If you decide to drive, there's free parking. The front desk is staffed 24 hours a day to help with securing valuables and tours/tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this all-inclusive property include a children's pool, a 24-hour gym, and a sauna.
Guests can expect free WiFi and 55-inch Smart TVs with satellite channels. Beds are dressed in premium bedding and bathrooms offer jetted tubs, rainfall showers, hair dryers, and designer toiletries. Furnished balconies or patios, minibars, and coffee makers are also standard. Change of towels is available on request.
9 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a hot tub, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 16 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 10 restaurants
  • 3 poolside bars
  • 5 bars/lounges
  • A coffee shop/cafe
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Afthonia
  • Ki
  • Miyako
  • Rue de Rivoli
  • Vivace

Things to do

  • 24-hour gym
  • 9 outdoor pools
  • Arcade/game room
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Hot tub
  • Kayaking
  • Paddleboard
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • Water sports equipment
  • Waterslide
  • Wine tasting room
  • Yoga classes

Family friendly

  • 9 outdoor pools
  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Dining table
  • Free children's club
  • Free water park access
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 51,000 square feet of conference space

Outdoors

  • Beach towels
  • Beach umbrellas
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas
  • Lifeguards
  • Renovated entire property - September 2021

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 1300 per pet, per day
  • Dogs only
  • 1 total (22 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: MXN 1300 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

Can I book all-inclusive options at Dreams Puerto Morelos Resort & Spa - All Inclusive?

Dreams Puerto Morelos Resort & Spa - All Inclusive is an all-inclusive resort and rates come with all meals. Activities include water fitness classes and live performances.

How much does it cost to stay at Dreams Puerto Morelos Resort & Spa - All Inclusive?

As of Nov 20, 2025, prices found for a 1-night stay for 2 adults at Dreams Puerto Morelos Resort & Spa - All Inclusive on Dec 19, 2025 start from $350.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Dreams Puerto Morelos Resort & Spa - All Inclusive?

Dreams Puerto Morelos Resort & Spa - All Inclusive offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What is there to do near Dreams Puerto Morelos Resort & Spa - All Inclusive?

Based on positive ratings, guests enjoy the property's location in Puerto Morelos, and it's just steps from Petempich Bay. You'll also find Puerto Morelos Beach and Ojo de Agua Beach within a short drive.

Will I be able to park at Dreams Puerto Morelos?

Yes, self parking is offered for free at the all-inclusive property. Accessible parking is also available for guests.

Is there a spa available at Dreams Puerto Morelos Resort & Spa - All Inclusive?

There is a full-service spa available for guests to enjoy and services include sports massages, Swedish massages, hydrotherapy, and aromatherapy.

Does Dreams Puerto Morelos Resort & Spa - All Inclusive have a casino at the property?

No, Dreams Puerto Morelos Resort & Spa - All Inclusive doesn't have a casino.

Is there an indoor pool at Dreams Puerto Morelos Resort & Spa - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 9 outdoor pools and a hot tub.

Is Dreams Puerto Morelos a good place to stay for couples?

This beachfront all-inclusive property offers plenty of amenities for couples including 9 outdoor pools, 3 poolside bars, and 10 restaurants.

Are there hot tubs at Dreams Puerto Morelos?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Dreams Puerto Morelos Resort & Spa - All Inclusive have a restaurant with a breakfast menu?

Yes, Dreams Puerto Morelos Resort & Spa - All Inclusive has 10 restaurants, and serves free buffet breakfast each morning.

Does Dreams Puerto Morelos Resort & Spa - All Inclusive allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Dreams Puerto Morelos Resort & Spa - All Inclusive for a fee of MXN 1300 per pet, per day. The property also provides food and water bowls.

Does Dreams Puerto Morelos have connecting rooms?

No, this all-inclusive property doesn't feature connecting guestrooms.

How far is the airport from Dreams Puerto Morelos Resort & Spa - All Inclusive?

The closest major airport to Dreams Puerto Morelos Resort & Spa - All Inclusive is Cancun Intl. Airport (CUN), which is 15.6 mi away (41 minutes by car). Another top airport is Cozumel Intl. Airport (CZM), which is around 26.9 mi away.

Can I book a room with a balcony at Dreams Puerto Morelos?

Yes, every guestroom at Dreams Puerto Morelos comes with a furnished balcony with some featuring ocean or park views.

Does Dreams Puerto Morelos Resort & Spa - All Inclusive have a wedding venue on site?

There are wedding services available at Dreams Puerto Morelos Resort & Spa - All Inclusive if that's in your vacation plans.

Dreams Puerto Morelos Resort & Spa - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 567 out of 1339 reviews
Rating 8 - Good. 334 out of 1339 reviews
Rating 6 - Okay. 197 out of 1339 reviews
Rating 4 - Poor. 110 out of 1339 reviews
Rating 2 - Terrible. 131 out of 1339 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Raul Carlos

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property, overall service was great. I didn't like that the hotel policies to care for guests were poorly designed. Guests need to go to the front desk for almost everything important that we need. We had to wait a long time to be serviced because there was always a big queue. Also, I forgot our passports at the security box after checking out and to get somebody to open my room to get them took 25 minutes! That was really infuriating as we had to rush into the airport to be on time to take our flight.
Stayed 3 nights in Aug 2025

10/10 Excellent

Hanogy

Stayed 4 nights in Aug 2025

8/10 Good

CARMALITA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property as an all inclusive option. A couple mishaps in a few areas but the customer service, and quite a few other perks won me over. The staff rock.
Stayed 3 nights in Aug 2025

6/10 Okay

Omatie

Stayed 4 nights in Aug 2025

10/10 Excellent

Suk

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. I would visit again
Stayed 3 nights in Jul 2025

10/10 Excellent

Juanita

Love it
Stayed 3 nights in Aug 2025

8/10 Good

Beatrice

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The resort is relatively beautiful. The food was good. Guest relations were great. The room was ok, though there were upgrades needed.
Stayed 5 nights in Aug 2025

8/10 Good

Kenny

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staffs are all kind. The facilities are somewhat old, and they keep renewing them. Foods are not variable and qualities are not good.
Stayed 3 nights in Aug 2025

6/10 Okay

James Van

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Siqi

Traveled with family and small children
Liked: Cleanliness, staff & service
非常彈性的入住時間和退房時間,因為之前入住過Hyatt zilara. 感覺Zilara 的服務生更加熱情和大方打招呼,這個酒店海灘基本沒有,而且我住的一樓,蚊子非常多,後來跟管家反映了,管家立刻安排了滅蚊工作。非常負責任。吃的喝的都很好,沒有任何的問題!孩子們喜歡呆在這裏。
Stayed 4 nights in Aug 2025

6/10 Okay

QUY VAN

Liked: Staff & service
Stayed 4 nights in Aug 2025

8/10 Good

krystle

Traveled with family
Liked: Cleanliness, staff & service
Food was good with variety to chose from. Activity staff was awesome and had activities planned every day. DO NOT get talked into going to Hyatt time share presentation at sister resort. Was horrible experience. Otherwise a good experience. Went to same resort 3 years ago and quality of resort and experience has gone down.
Stayed 6 nights in Aug 2025

6/10 Okay

Alice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I understand this is a family resort, but you cannot go anywhere where there aren't overactive and noisy teenagers, even bars are full of them!
Stayed 7 nights in Aug 2025

10/10 Excellent

Maurice

Stayed 4 nights in Aug 2025

8/10 Good

Reza

Traveled with family and small children
Liked: Cleanliness
Services
Stayed 7 nights in Jul 2025

10/10 Excellent

Libert

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was wonderful and very helpful. Anything we needed they were always available
Stayed 5 nights in Aug 2025

6/10 Okay

Sara

Traveled with partner, Traveled with family
The hotel it self was okay. You have to take a long rocky road about a mile back to the hotel off the main road which made some carsick. No shuttles or hotel transportation and cabs are extreamly expensive. Essentially $100 one way anywhere. No fans in the hotel common areas which was weird since it’s hot as heck. The algae smell was overpowering which I know they can’t help but the smell made just staying at the hotel difficult. Everyone hands were in the buffets which was gross 4/5 of us ending up getting sick and we only left the hotel 2 out of 7 days. The pools were HOT and so chlorinated that the white areas on my swimsuit are now green along with my daughter’s hair! Bartenders really only paid attention to big tippers especially in the pool. At least one water slide was down every day. Housekeeping consisted of making the bed. You had to ask for soaps to be replenished. Honestly I would not return.
Stayed 7 nights in Jul 2025

8/10 Good

Whitney

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Food was actually good for an all inclusive resort, entertainment was good
Stayed 4 nights in Aug 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Aug 2025

10/10 Excellent

Koy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Transportation was really hard to get as all the taxi drivers charged outrageous fees $200 just for a 19 min drive to the mall.
Stayed 5 nights in Jul 2025

8/10 Good

Nicholas

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Alexis

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel the service is impecable and the food is to die for super delicious everything is 5 stars
Stayed 3 nights in Jul 2025

2/10 Terrible

Jesica

Disliked: Cleanliness
Stayed 5 nights in Jul 2025

4/10 Poor

Derrick

Traveled with family
Liked: Cleanliness
The bed was horrible. My wife and I both have back problems after sleeping here. The couch bed........my son had to sleep the wrong way in the bed because it was so uncomfortable. We did get a roll a way bed that was comfortable. The food was bad. I normally don't get heartburn, but I do now.....a day later. No communication about the hibachi grill restaurant. There was a 4 day lead time to get in, but no one told us we could just go in and eat without doing the hibachi grill experience. We found out from some other people staying there.....the last night. That was the best food we found.
Stayed 4 nights in Jul 2025

6/10 Okay

Dakia

Disliked: Property conditions & facilities
We were a family of five. No real greeting upon arrival. We were supposed to have butler service-never met him once. When you wake up in the morning same dirty towels and glasses all over the resort. La Parilla’s food is good. The service there is really bad. Miyako was outstanding. The buffet is substandard. Iha
Stayed 5 nights in Jul 2025