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The Fives Oceanfront Riviera Maya - All Inclusive Optional

4.5 star property
VIP Access

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Photo gallery for The Fives Oceanfront Riviera Maya - All Inclusive Optional

2 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Property video
Presidential Room, 3 Bedrooms, Oceanfront | Premium bedding, minibar, in-room safe, desk
Lobby sitting area
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Av. Javier Rojo Gomez Sm 002 Mza 25 Lt 1, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪3 min walk‬
  • Place, Ojo de Agua Beach
    ‪11 min walk‬
  • Place, Puerto Morelos Town Square
    ‪15 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Suite Junior with Garden View

Premium bedding, minibar, in-room safe, desk

Suite Junior with Garden View

  • Garden view
  • 645 sq ft
  • Sleeps 4

View all photos for Suite with Sea View

Premium bedding, minibar, in-room safe, desk

Suite with Sea View

  • Sea view
  • 871 sq ft
  • Sleeps 4

View all photos for Family Suite -8 guests- with Sea View

Premium bedding, minibar, in-room safe, desk

Family Suite -8 guests- with Sea View

  • Sea view
  • 1420 sq ft
  • Sleeps 8

View all photos for Suite with Partial Sea View

Premium bedding, minibar, in-room safe, desk

Suite with Partial Sea View

  • Partial sea view
  • Sleeps 4

View all photos for Suite with Sea View

Bathroom | Shower, free toiletries, hair dryer, towels

Suite with Sea View

  • Sea view
  • 3358 sq ft
  • Sleeps 8

View all photos for Family Suite -8 guests- with Sea View

Premium bedding, minibar, in-room safe, desk

Family Suite -8 guests- with Sea View

  • Sea view
  • 2400 sq ft
  • Sleeps 10

View all photos for Family Suite -8 guests- with Sea View

Bathroom | Shower, free toiletries, hair dryer, towels

Family Suite -8 guests- with Sea View

  • Sea view
  • 4251 sq ft
  • Sleeps 10

View all photos for Presidential Room, 3 Bedrooms, Oceanfront

Presidential Room, 3 Bedrooms, Oceanfront | Premium bedding, minibar, in-room safe, desk

Presidential Room, 3 Bedrooms, Oceanfront

  • Ocean view
  • Sleeps 10
  • 1 Double Sofa Bed, 2 King Beds and 2 Queen Beds

View all photos for Room, 3 Bedrooms, Oceanfront

Room, 3 Bedrooms, Oceanfront | Premium bedding, minibar, in-room safe, desk

Room, 3 Bedrooms, Oceanfront

  • Ocean view
  • Sleeps 10
  • 2 Queen Beds, 1 Double Sofa Bed and 2 King Beds

View all photos for Presidential Room, 2 Bedrooms, Oceanfront

Presidential Room, 2 Bedrooms, Oceanfront | Premium bedding, minibar, in-room safe, desk

Presidential Room, 2 Bedrooms, Oceanfront

  • Ocean view
  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

View all photos for 1 Bedroom Oceanview Residences

1 Bedroom Oceanview Residences | Premium bedding, minibar, in-room safe, desk

1 Bedroom Oceanview Residences

9.0 out of 10
Wonderful
(12 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Partial Oceanview Residences

1 Bedroom Partial Oceanview Residences | Premium bedding, minibar, in-room safe, desk

1 Bedroom Partial Oceanview Residences

10.0 out of 10
Exceptional
(4 reviews)
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Bedrooms, Ocean View

Premium bedding, minibar, in-room safe, desk

Room, 2 Bedrooms, Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • Sleeps 8
  • 1 King Bed

View all photos for Junior Suite

View from room

Junior Suite

8.2 out of 10
Very good
(33 reviews)
  • City view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Puerto Morelos

The Fives Oceanfront Riviera Maya - All Inclusive Optional places you next to Arrecife de Puerto Morelos National Park and a short stroll from other popular sights like Ojo de Agua Beach. This 93-room, 4.5-star resort welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 3 restaurants.
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What's nearby

  • Arrecife de Puerto Morelos National Park - 3 min walk - 0.2 miles
  • Ojo de Agua Beach - 11 min walk - 0.6 miles
  • Puerto Morelos Town Square - 15 min walk - 0.8 miles
  • Puerto Morelos Artists’ Cooperative - 15 min walk - 0.8 miles
  • San Jose Catholic Parish - 15 min walk - 0.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive

Restaurants

  • ‪Único Beach - ‬3 min walk
  • ‪Cantina Habanero - ‬13 min walk
  • ‪La Sirena Restaurant, Lounge and Sports Bar - ‬16 min walk
  • ‪Don Ernesto's - ‬10 min walk
  • ‪Local Coffee + Shop - ‬11 min walk

About this property

The Fives Oceanfront Riviera Maya - All Inclusive Optional

Guests of The Fives Oceanfront Riviera Maya - All Inclusive Optional have access to a full-service spa, 2 outdoor pools, and a gym. You can take advantage of free valet parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, securing valuables, and luggage storage. Other amenities at this beach resort include a sauna, a rooftop terrace, and free WiFi in public areas.
40-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Minibars, coffee makers, and laptop-compatible safes are also available.
2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Al Mare
  • K iin Rooftop
  • Manglar Lobby Bar
  • Romarley Beach House
  • Romarley Pool Bar

Things to do

  • 2 outdoor pools
  • Beach club
  • Boat tours
  • Ecotours
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Winery release events
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Lifeguards on site

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • Built in 2019
  • Communal living room
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch smart TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet (varies based on length of stay)
  • Dogs only

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Christmas Day (December 25) Gala Dinner per adult: USD 100
  • Christmas Day (December 25) Gala Dinner per child: USD 50 (from 6 to 17 years old)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

Is free cancellation available at The Fives Oceanfront Riviera Maya - All Inclusive Optional?

The Fives Oceanfront Riviera Maya - All Inclusive Optional provides free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at The Fives Oceanfront Riviera Maya - All Inclusive Optional?

As of Apr 12, 2026, prices found for a 1-night stay for 2 adults at The Fives Oceanfront Riviera Maya - All Inclusive Optional on May 11, 2026 start from $157, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of The Fives Oceanfront Riviera Maya - All Inclusive Optional?

Based on positive ratings, guests enjoy the resort's walkable location in Puerto Morelos, and it's just steps from Arrecife de Puerto Morelos National Park. You'll also find Puerto Morelos Town Square and Puerto Morelos Beach within a short drive.

Is parking available on site at The Fives Oceanfront Riviera Maya - All Inclusive Optional?

Yes, valet and self parking are offered for free at the resort.

Is there a spa available at The Fives Oceanfront Riviera Maya - All Inclusive Optional?

There is a full-service spa available for guests to enjoy and services include Swedish massages, Thai massages, couples treatments, and body wraps.

Are there luxury amenities available at The Fives Oceanfront Riviera Maya - All Inclusive Optional?

Yes, guests can indulge in luxuries such as 2 outdoor pools, an ocean-view restaurant, and champagne service at this resort.

Does The Fives Oceanfront Riviera Maya - All Inclusive Optional include a casino on the premises?

No, The Fives Oceanfront Riviera Maya - All Inclusive Optional doesn't have a casino.

Will I find an indoor pool at The Fives Oceanfront Riviera Maya - All Inclusive Optional?

No, this resort doesn't have an indoor pool; however, there are 2 outdoor pools and a hot tub. Guests have pool access between 7:00 AM and 7:00 PM.

Is The Fives Oceanfront Riviera Maya - All Inclusive Optional a good place to stay for couples?

This beachfront resort offers many amenities for couples, including champagne service as well as an ocean-view restaurant and a beach bar.

Does The Fives Oceanfront Riviera Maya - All Inclusive Optional have a hot tub?

No, but guests can enjoy a sauna at this resort.

Does The Fives Oceanfront Riviera Maya - All Inclusive Optional have a restaurant that serves breakfast?

No, The Fives Oceanfront Riviera Maya - All Inclusive Optional doesn't have a restaurant that serves breakfast.

Will The Fives Oceanfront Riviera Maya - All Inclusive Optional allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Fives Oceanfront Riviera Maya - All Inclusive Optional for a fee of USD 25 per pet, per night.

Does The Fives Oceanfront Riviera Maya - All Inclusive Optional have connecting rooms available?

Yes, this resort has connecting rooms you can book for your group event or vacation.

How far is the airport from The Fives Oceanfront Riviera Maya - All Inclusive Optional?

The closest major airport to The Fives Oceanfront Riviera Maya - All Inclusive Optional is Cancun Intl. Airport (CUN), which is 16.1 mi away (26 minutes by car). Another top airport is Cozumel Intl. Airport (CZM), which is around 24.2 mi away.

Are there rooms with balconies that I can book at The Fives Oceanfront Riviera Maya - All Inclusive Optional?

Yes, some guestrooms at this resort offer either a balcony and a deck/patio where guests can enjoy ocean and garden views.

Does The Fives Oceanfront Riviera Maya - All Inclusive Optional offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at The Fives Oceanfront Riviera Maya - All Inclusive Optional.

The Fives Oceanfront Riviera Maya - All Inclusive Optional Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 276 out of 445 reviews
Rating 8 - Good. 100 out of 445 reviews
Rating 6 - Okay. 34 out of 445 reviews
Rating 4 - Poor. 14 out of 445 reviews
Rating 2 - Terrible. 21 out of 445 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Salamatu

Traveled with family
Liked: Amenities, property conditions & facilities
First I would like to say beautiful hotel from lobby and rooftop. The hallway smells funny and it's very strong like they need carpet cleaning. The room needs some maintenance. Still don't agree with no guest in your room.Because I feel like if you pay for your stay.It shouldn't matter who visits you.All that matters is that they don't stay and sleep there. They were very strong about that when I had a visitor and they followed my visitor all the way up to my room.Just to tell me that they can't be there.They only can be in the lobby for only fifteen minutes. Another thing, this place is more for older crowd. 45 and up. If you are someone that wants to relax and not be around younger crowds, then you are.Welcome to go there. The staff are really friendly. The food is not that great. And room service is like one hour plus but they will tell you forty minutes.
Stayed 3 nights in Jan 2026

8/10 Good

Dan

Stayed 1 night in Jan 2026

4/10 Poor

Iain

Stayed 2 nights in Jan 2026

10/10 Excellent

Shoniah

Liked: Cleanliness, property conditions & facilities
Yes. Thanks so much
Stayed 1 night in Dec 2025

10/10 Excellent

RYAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great. This was my 2nd time.
Stayed 3 nights in Dec 2025

10/10 Excellent

Neil

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
very nice hotel. Very classy. We enjoyed it a lot. It's very close to Porto Morales and you can walk there. The staff was great. The room was very nice.
Stayed 1 night in Nov 2025

6/10 Okay

Jessica

Stayed 4 nights in Nov 2025

6/10 Okay

jalen

Liked: Cleanliness
Have all of the dinner options that are advertised
Stayed 4 nights in Oct 2025

8/10 Good

CATHERINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, clean hotel, very spacious room with view of the sea. The staff were variable - guy at the bar is a legend and Israel was great helping me book trips. Loads of options and delicious food for breakfast, lunch and at the pool bar, but I’d imagine the dinner menu could get boring if you’re there on AI for more than a few days. All great quality and nice it’s all à la carte - no buffets in sight!! Overall, great value and enjoyable stay!
Stayed 3 nights in Oct 2025

10/10 Excellent

Anna Grazia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Sep 2025

10/10 Excellent

Nadija

Stayed 1 night in Oct 2025

10/10 Excellent

Anil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean and nice. They had 2 pools and both were maintained properly with great views. Staff was friendly and greeting. Everything felt like home. I would definitely recommend this property to others for vacations.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was phenomenal and had great attention to detail. Room was clean and spacious, views were amazing. Walkable restaurants/bars, great excursion options. Felt safe here even as a solo traveler.
Stayed 3 nights in Sep 2025

10/10 Excellent

Dana Lamont

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very relaxing stay. Staff was EXCELLENT!!!!
Stayed 3 nights in Sep 2025

10/10 Excellent

RICHARD, Kelowna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Fives was incredible - if you are looking for a private more quiet stay right on the beach this is the place - all the staff were amazing, helpful, friendly and were genuinely interested in making our stay memorable… the rooms are exquisite and the food was top class - they could’ve had one more restaurant to choose from but the roof top restaurant is quite lovely - we had a great stay and we would go back - there was seaweed on the beach but each day it would be cleaned up and made to look pristine … We had a lively family vacation and walked into the village a few times which is a quick and safe walk
Stayed 6 nights in Aug 2025

10/10 Excellent

Angelic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing , Val and Majoo are the best , don't lose them they made the trip top notch , went above and beyond excellent serv, got me a hair appointment that was amazing!!! The new GM was a great addition as well! I've stayed there Many times and have seen a lot of changes . He was very present and expressed genuine concern. This was a solo trip , I feel safe and well taken care of at the fives oceanfront
Stayed 4 nights in Sep 2025

10/10 Excellent

Joanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach and the infinity pools were within walking distance from our room. The service staff was great. We went during the off season so food options were a bit limited. The food was mostly great and some were inconsistent. The best dessert was the tiramisu!
Stayed 7 nights in Sep 2025

6/10 Okay

Amber

Traveled with group
Liked: Cleanliness, staff & service
Very nice resort with a nice view, small/ limited things to offer so I would say this is more for families or couples who only want to relax, not enough good food options included in the all inclusive.
Stayed 2 nights in Aug 2025

6/10 Okay

Bianca

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I property has went down hill over the years. Staff are rude. Restaurants on site are not always open. all inclusive is limited. Bars closed at 10pm. Room service was rude, slow and hardly answered the phone
Stayed 2 nights in Jun 2025

10/10 Excellent

Herve Nzereka, London

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personalized services including all inclusive restaurants
Stayed 4 nights in Aug 2025

10/10 Excellent

Tayyeb

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 4 nights in Aug 2025

2/10 Terrible

Farshid

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was good. The restaurants and bars closed at 9pm, no food no drinks after 9pm. The beach was useless because of seaweed, very bad smell of seaweed even in the room. We booked for 2 weeks but after second day we cancelled our stay, hotel didn’t want to refund us at all. Be very careful when you book on the Expedia, verify carefully the information, don’t relay on what Expedia publish, in case of any pb, they wont take any responsibility and help you.
Stayed 13 nights in Jul 2025

8/10 Good

Cordelia Guadalupe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lemon fish, banana pancakes and other foods
Stayed 7 nights in Jul 2025

10/10 Excellent

Penny

Liked: Cleanliness
Stayed 3 nights in Jul 2025

10/10 Excellent

Hanna

Great
Stayed 2 nights in Jun 2025

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